Residential Elevators of Tallahassee, Fla., is recalling about 31,000 residential elevators.
Young children can become trapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap. This can cause them to suffer serious injuries or death when the elevator is called to another floor.
The firm is aware of one incident involving one of its residential elevators, installed by an independent installer, that resulted in a serious spinal injury to a child.
This recall involves Residential Elevators residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction, and RE. The Residential Elevators brand name is printed on the light in the operating panel inside the elevator cab. The elevators are used in consumers’ homes.
The elevators, manufactured in the U.S., were sold directly to consumers and by authorized dealers nationwide from 1986 through July 2022, for between $20,000 and $35,000, including installation.
What to do
Consumers should keep unsupervised young children away from the recalled elevators and contact Residential Elevators for instructions on how to measure for space guards to correct any hazardous gaps.
Space guards will be provided free of charge, and assistance with space guard installation will be provided upon request.
Consumers may contact Residential Elevators toll-free at (877) 794-3032 from 8 a.m. to 5 p.m. (ET) Monday through Friday, by email at doorgapsafety@residentialelevators.com, or online for more information.