- Max. panel efficiency
- 22%
- Panel warranty
- Varies
- Payment options
- Cash, loan, lease
- Year founded
- 2007
We’ve talked to more than 2,000 Sunrun customers. Over a recent two-year period, 77% were satisfied with their installations and 73% were satisfied with the technology. Many tell us about significant savings on electric bills and would highly recommend the company to others. We also like that its leasing program lets you go solar without a huge upfront investment.
- “I was trying to lower my electric bill and help out the environment at the same time. Also, I got a lot of sun in my house and I wanted to take advantage of it so I looked into solar energy services. The person I talked to when I was enrolling with Sunrun was very nice and polite. This dealer explained everything to me, like how it would come and do the work. If it ever goes wrong and I hear strange noises coming from the equipment outside of the house, I could notify them and they would come right away and do what they have to do. So far, everything is going smoothly. I tried to be less attached to it as I can but I look up at it every now and then and make sure the panels are alright. I talked to a few other people and they were interested in it so I gave them the phone number of the fellow who came to me.” — Elliott in Providence
Make sure you read the fine print carefully. Some customers have said they are not satisfied with the contract and terms.
Sunrun specializes in residential solar systems with battery storage. Installers use monocrystalline panels from reputable manufacturers like LG.
- Energy services: Sunrun designs and installs customized solar panel systems for homes and businesses. Technicians provide ongoing maintenance and monitoring to ensure optimal performance.
- Warranty information: Sunrun provides a 10-year warranty on workmanship and equipment, roof leak protection and a 25-year performance guarantee.
- Payment options: You can pay for your system upfront or take out a loan, but Sunrun leasing plans really set it apart. With leases, there’s no initial charge for panels, equipment, installation or permits. Sunrun owns the system, and you pay a fixed monthly fee to use it. Contracts typically last 25 years and include free repairs.
Pros
- Reliable systems
- Flexible payment options
- Comprehensive warranties
- Daily system monitoring
Cons
- Occasional installation delays
- Some customer service complaints
- Occasional billing issues