- Max. panel efficiency
- 22%
- Workmanship warranty
- 10 years
- Year founded
- 2007
Sunrun gets overall positive feedback from Rhode Islanders. Priscilla in Middletown, Rhode Island, said it was easy to get started. “Plus, the installers that came out were very pleasant and professional,” she told us. Another customer, Valerie in Newport, Rhode Island, is extremely happy with the solar system — her electric bill was reduced to zero in the first month.
We also like that its leasing program lets you go solar without the huge upfront investment. Sunrun technically owns your system, and you pay a fixed monthly fee to use it.
A few negative reviews mention issues with communication, delays in installation and problems with the system not functioning properly. For instance, when James in Coventry, Rhode Island, had a water leak, it took the subcontractor and Sunrun weeks to fix his roof.
You should be aware that roof leaks are a potential issue with almost any solar panel installation. (James did get his roof fixed; it just took longer than he thought it should.)
Sunrun sells and leases customized residential solar energy systems and provides battery storage service in 20 states. Customers can own or lease a system with $0 down. It offers free energy consultations and quotes. About 900,000 homes across the U.S. have gone solar with Sunrun, according to the company.
Sunrun services
- Professional solar panel installation
- Solar storage battery options
- EV charging solutions
- Daily system monitoring
The Sunrun warranty covers workmanship and equipment for 10 years. It also has a 95% system performance guarantee that lasts 25 years. Additional service coverage is available through Sunrun’s Protection Plus program. Leased systems typically come with free maintenance and repairs.
Customers can pay for your system upfront or take out a loan, but Sunrun’s leasing plans are what really set it apart from other solar options.
- Solar lease: There’s no initial charge for any solar equipment, installation or permits. You pay a monthly fee directly to Sunrun. Sunrun owns and maintains the system. Lease agreements typically last 25 years.
- Solar loan: Financing is available for as little as $0 down. Payments are made to a third-party lender. You own and maintain the system.
Pros
- Flexible payment options
- Custom solar designs
- Comprehensive warranties
- Daily system monitoring
Cons
- Some communication issues
- Some billing issues