Goodman Manufacturing Company of Houston, Texas, is recalling about 342,000 evaporator coil drain pans installed with residential condensing gas furnaces in an up-flow configuration.
The molded plastic drain pan located at the bottom of the evaporator coil, when installed with a residential condensing gas furnace in an up-flow configuration, can overheat, melt, and deform, posing a fire hazard.
The firm has received 23 reports of fires involving the evaporator coil drain pans. These incidents have resulted in significant fire and smoke damage to residences. No injuries were reported.
Furnaces in this configuration that were installed or repaired with a new evaporator coil drain pan with serial number prefixes ranging from 1901 through 2101 between January 2019, and November 2021, are affected by this recall.
The evaporator coil, which sits atop the vertically installed furnace, will either be cased or uncased. The evaporator coil’s serial number is displayed on a label attached to both cased and uncased models.
For cased evaporator coils, the serial number is on the label attached to the coil case. For uncased units, the serial number is on a label attached to the front of the coil.
It may be necessary to determine the brand and model number of your existing furnace in order to provide the correct repair kit. In most instances, the furnace brand and model number can be found on your furnace on the “Energy Guide” label. For all other instances, please refer to the instructions on Goodman’s model verification tool at www.recallrtr.com/drainpan.
The model number of the outdoor condenser your furnace is paired with may also be required. The model number can be found on a label attached to the outdoor condenser.
The drain pans were sold at heating and cooling equipment independent dealers nationwide from January 2019, through November 2021, for between $200 and $1200 per unit (drain pan paired with evaporator coil).
Consumers may have purchased a bundled product including the coil, furnace, installation, and ancillary parts and supplies. They may have also purchased the evaporator coil drain pan separately as a replacement product.
What to do
Consumers can contact Goodman Manufacturing Company to register for the free repair by a qualified technician.
They can also visit Goodman’s recall website to use a model verification tool for the evaporator coil, furnace, and outdoor condenser. Goodman’s model verification tool provides step-by-step instructions for determining if your gas furnace system is subject to this recall.
Goodman will also assist consumers in gathering information on their units, including the drain pan serial number, the furnace model number, and the brand name and model number for the outdoor system.
Consumers may contact Goodman toll-free at (888) 520-0579 from 7 a.m. to 6 p.m. (CT), Monday through Friday or online at https://www.goodmanmfg.com. Clicking on “PRODUCT RECALL” at the bottom of the company's page will provide more information.