Real Water of Mesa, Ariz., and Henderson, Nevada, is recalling all sizes of its Real Water brand drinking water.
The product may be linked to certain instances of non-viral hepatitis reported in or about November, 2020, in the Las Vegas area.
The 1.5 liter, 1 liter, 500 ml and 1 gallon ready-to-drink bottles that were distributed throughout the U.S., by UNFI and KEHE to the natural channel of stores, as well as through direct distribution to various retail stores on a regional basis in the greater Las Vegas, area, Northern Arizona, Southern California, Tennessee, Georgia, Chicago, New York, Mississippi, and New Mexico. It is also sold on Amazon.com.
In addition, 5-gallon home and office delivery bottles were distributed through direct delivery to homes and offices in the greater Las Vegas, NV area, central California coastal region (North of Los Angeles, and South from Santa Barbara, and Phoenix, Ariz. Also included in the recall are the 4 oz bottles of Real Water Concentrate, sold on the firm’s website.
The ready-to-drink bottles sold in retail stores have a blue rectangular bottle with “Real Alkalized Water” printed on the label. 5-Gallon home and office delivery bottles are blue with white labels.
What to do
Customers who purchased the recalled product should not drink it, but should discard it immediately.
Customers of Real Water’s 5-gallon Home and Office Delivery should contact Real Water at the number or email below to have any remaining product picked up.
Those who have purchased Real Water ready-to-drink bottles may return them to the place of purchase for refund.
Consumers with questions, or who want a refund, may contact the company at (702) 310-5437 on Monday through Saturday from 8 a.m. to 5 p.m. (PT) or by email at email@example.com.