GAF Energy of San Jose, Calif., is recalling about 2,100 Timberline solar energy shingles.
The electrical components in the shingles can malfunction, posing a fire hazard.
The firm has received one report of fire and five reports of thermal incidents resulting in property damage, including damage to the roof deck. No injuries have been reported.
This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system.
The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.
The shingles, manufactured in the U.S., were sold at GAF direct sales to and through installing contractors in select states from November 2021, through April 2023. They were sold as part of solar systems that range in price from $40,000 to $100,000.
What to do
GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge.
The firm has been remotely shutting off affected systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time.
GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components.
Consumers who have not been contacted by GAF Energy should contact their installers to determine if their solar energy shingles’ components are recalled.
Consumers may contact GAF Energy toll-free at (888) 838-5567 from 8 a.m. to 8 p.m. (ET) Monday through Friday, or online at https://www.gaf.energy/important-safety-message/ for more information.