LG warranty: cost, coverage and plans

LG warranty coverage

LG offers standard and extended warranty options for its products. The standard warranty typically covers defects in materials and workmanship for a specific period (often one year). Extended warranty plans, like LG Premium Care, provide additional coverage and can range in price and duration (one to three years).

Some parts are covered by longer terms, depending on your appliance. For instance, the LG dryer warranty covers parts and labor to fix defects for the first year, but you have the option to extend that coverage for another year. LG cell phones and LG TVs also come with a one-year warranty.

Standard warranty coverage by appliance type

LG appliances come with a one-year warranty for parts and labor. Depending on the type of appliance you buy, certain parts may have different terms.

LG coverage exclusions

Warranties often exclude damage from misuse, accidents, unauthorized repairs or normal wear and tear. It’s also important to note that LG warranties don’t cover “consumable” parts, such as filters, lightbulbs and fuses. Here are some things that could lead to LG denying your warranty claim.

• The appliance is refurbished
• The serial number has been changed, removed or tampered with
• The appliance has been handled improperly or if it has suffered from negligence or misuse
• You try fixing the appliance yourself
• If repairs are attempted by a service provider not authorized by LG
• You use replacement parts that aren't from LG

LG product registration

You can make an LG warranty claim if your product isn’t registered, but registration makes the process easier. Use the “Warranty Lookup” tool on the company’s site. To use it, you’ll need your appliance’s serial number. You can register your appliance using the LG registration online form or through the LG ThinQ app if you have a Wi-Fi-compatible appliance.

LG extended warranty

LG offers Premium Care for those looking to extend their coverage beyond the standard warranty, up to three years. For instance, LG’s extended warranty plans will reimburse you up to $300 for any food that spoils in your refrigerator due to a malfunction. You can purchase a plan within 90 days of buying your refrigerator. The specifics of the Premium Care plans vary, depending on factors like the fridge model and your location.

LG Premium Care benefits

• Coverage for mechanical and electrical breakdowns
• Protection against damage from power surges
• Support for filing claims 24/7
• Zero service fees or deductibles

LG Premium Care warranty cost

Your new refrigerator comes with the standard manufacturer's warranty already included in the purchase price. But if you're considering extra protection, LG Premium Care offers extended coverage for up to three years.

The ConsumerAffairs Research Team gathered some quotes to give you an idea of how much LG Premium Care could cost.

How to file a claim for your LG appliance

You can file a claim for your LG appliance in several different ways:

• Request a repair online.
• Use the ThinQ app if you have a smart appliance.
• Call 800-243-0000 or 850-999-4934 (available Monday through Sunday from 8:00 a.m. to 9:00 p.m. ET)
• Email customer service.

To make a claim on your Premium Care plan:

• Schedule a service appointment online.
• Call 855-549-0540 (available Monday through Friday between 8:00 a.m. and 11:00 p.m. or weekends between 9:00 a.m. and 6:00 p.m. ET)

Pros and cons of LG warranties

While LG covers its appliances with a one-year parts and labor warranty, it also backs up certain parts with added coverage. The downside is that you have to follow stringent rules to get your claim approved.

LG warranty vs. home warranty alternatives

A home warranty offers a broader scope of coverage when compared to LG's Premium Care plans. Instead of just one appliance, a home warranty can cover:

• Systems like plumbing and HVAC
• Water heaters
• Built-in microwaves
• Dishwashers
• Washers and dryers
• Stoves and ovens
• Garbage disposals

On the flip side, using a home warranty for your appliances has some drawbacks. Unlike LG's warranties, a deductible is usually required with these plans. Also, there might be limited or no compensation for food loss due to fridge breakdowns.

Compare home warranty companies

Read our guide to the top home warranty companies to learn more.

Bottom line

If you buy an LG appliance, you’re covered by the company’s one-year manufacturer’s warranty on parts and labor. Beyond that time frame, some parts are still covered, but you’ll need to pay for labor costs on repairs. To beef up your LG warranty coverage, you may want to add an extended warranty or a home warranty.

• Refrigerators come with a one-year warranty and a five-year warranty for the condenser, dryer, connecting tube, compressor and evaporator parts.
• Washers come with a one-year warranty and a 10-year warranty for the direct drive motor. It also has a three-year warranty on the stainless steel drum. The drive and drum warranty only covers parts.
• Dryers have a one-year warranty and a parts-only three-year warranty for the drum.
• Dishwashers have a one-year parts and labor warranty, with a two-year warranty for the main control board, racks, stainless steel door, liner and tub. A 10-year warranty also covers the direct drive motor. The two-year and 10-year warranties are for parts and don’t cover labor.

» KEEP READING: Is a home warranty worth it?