LG Dryers

LG Dryers Reviews

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About LG Dryers

LG is an electronics company that offers a variety of innovative and state-of-the-art products for the entire home. The company's refrigerators feature advanced technology and innovative features like wireless internet and app accessibility, LG makes fridges for every budget.

LG Dryers Reviews

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 31, 2024

    DLE3400W. This dryer does not completely dry, small or large loads. You can add time but only a couple minutes which is inadequate. Most of our loads are done on delicate or permanent press and don’t come out completely dry. We have reduced the amount of clothing that we put in the dryer taking time to do laundry. When we try to add time it reverts to normal settings as opposed to delicate or permanent press. Customer service wants five dollars to talk to somebody about the problem. The old dryers like whirlpool with the electric timer motor was far superior. It’s been a huge hassle. This machine is not user-friendly and customer service is not user-friendly. I can’t believe Consumer Reports recommended this machine. I tried to post a review on Consumer Reports, but was unable to find a way to do so.

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    Reviewed Sept. 21, 2024

    I purchased a scratch-and-dent LG washer-dryer set on Aug 29, 2024. On Wednesday, September 18 around 1:30 am I was awaken to the dryer on fire. After investigating it the heating element appears to have stayed on after the dryer turned off causing the drum it continue to hear in one spot and catch the clothes on fire.

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      Price

      Reviewed Sept. 10, 2024

      I purchased an LG DRYER Model DLE7300WE From Lowe’s approximately 3 years ago. I have had to replace the heat sensor once and now the Main Control Board. When we purchased it there wasn’t many reviews to confirm if the dryer was a good buy. I can confirm after 2-3 years and reading how others are having similar issues. I would not recommend buying LG products. You may think you are saving a few hundred dollars. If you enjoy working on your washer and dryer and replacing parts every 2 years then I highly recommend. If you call someone to come diagnose and repair a control board issue you will pay $500 + equal to what a new unit cost. Fortunately I can replace the board myself for $180. The next time it breaks I will take it back to LOWE'S, put it on a cart and leave in their Showroom for them to dispose.

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      Reviewed Sept. 6, 2024

      The dryer has an insert to catch the lint, that is easy to clean and easy to catch cloth and turns them to shreds. Catching a bedsheet turns the whole load in a big clump. Knitted fabric gets unraveled. Very disappointing.

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      Reliability

      Reviewed Aug. 24, 2024

      Please save your money! We bought this dryer 3 years ago and I cuss everytime I have to use it! The sensor stops drying clothes before they are dry. I have to use time dry feature. It still stops before dry. Gives error codes which have led me to clean ducts on a brand new house and hire a dryer specialist to clean my dryer. Still error codes and stops multiple times before clothes are dry. It takes almost a full day of fighting this machine to get one load dry enough to fold, hang and put away. If I has the money to replace it today…. I would, even though it is essentially new. Now there is a high pitched squeaky noise while running a cycle. Omg!!!! Can LG make a worse product? Stick with phones and TVs and get out of dryers and washers!!!!

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      Customer ServicePrice

      Reviewed Aug. 13, 2024

      We purchased our LG washer/dryer (DLE7400VE) in June 2024 and had Lowe's install it the next month. Almost immediately the d80 error code showed up. Called customer service several times to troubleshoot the issue. This is a newer house (built 2021). We paid $500 for professionals to clean the air ducts just to hear "they weren't that bad." LG customer support said to have a HVAC guys come out to check the length of the ductwork. Um, so I'm to pay someone again to come out and measure the ductwork from dryer to outside? Yes. The dryer won't function properly so long as the code continues. This over $600 dryer has cost more than what's it worth just to troubleshoot the problem. I felt like a fool when I saw the LONG list of complaints for this product on here. I thought I had done my research but apparently I didn't look hard enough.

      Do not buy this product. It looks amazing. It'll text when the cycle is complete. Tells you to clean the lint trap. LED shines beautifully in the drum. Offers excellent choice of options. And the remote start...wow. BUT it means nothing when it doesn't work correctly despite all the interventions I've done. People, go past the LG dryer in the appliance section. Now, I'm waiting for the washer to have a fit.

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      Customer ServiceStaff

      Reviewed July 22, 2024

      Updated on 08/25/2024: I contacted Lowe's where I bought it and they will not support the warranty they sell for the first year and referred me to LG. I contacted LG over a month ago. LG contacted some repair outfit that ghosted both them and me. Finally a repair person came out, said something needed to be ordered, left and was never heard from again. Contacted LG and was told they would replace the unit.... Nothing. Interesting to note that when they said they would replace the unit, I was also informed that I would have to send them a photo of the unit cut in half (while I might take personal pleasure in doing that, I don't have the means to cut a dryer in half). Have requested help for over a month now and I still have the same dryer with the same issue. Do NOT expect support from LG.

      Original: I purchased the LG Dryer model number: DLE7400VE. It was installed by contractor for Lowe's. The dryer immediately gave flow sensor codes. I changed the vent tubing to a rigid wall tubing and the flow sensor code went away. Now I get N5 code - dryer runs but only intermittently heats up (does not heat up and quit - which I would expect with a flow sensor code). Just does not heat. My dryer vent to outside is literally 4 inches thru the wall. I can see the outside from inside when I replaced the vent ducting - there IS NO LINT. Called the service guy who implied that it was my fault for not having a professional vent cleaner clean my 4" in the wall vent before using my dryer. This dryer has had more issues than all my previous dryers. It is a game of guess is your dryer will heat up for this load. DO NOT BUY THIS - unless you enjoy endless repair calls.

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      Customer Service

      Reviewed May 17, 2024

      We purchased an LG dryer and used it for four years and then it abruptly stopped working and had problems with the thermistor. We tried to repair it and it still wouldn't work. We were forced to buy a new dryer and unfortunately bought another LG. Big mistake. Now our second dryer is crapping out at just under a year. I am very frustrated. Their customer service isn't amazing either. They said they would send out a repair person and it wouldn't be for a week. I still don't even know if it's fixable. Just don't get an LG.

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      Customer Service

      Reviewed April 29, 2024

      I wish there was a zero review. I bought an LG true balance washer and a LG sensor dryer a bit over a year ago. Total nightmare! The washer is the opposite of balance, if something is unbalanced it continued to pore water for eternity continuing the cycle for hours. The dryer just died on me and when I called LG customer support they said they could not do anything because it's been over a year and I did not purchase their warranty. Red flag because if it was a good product I wouldn't need a warranty. Long story short they quoted me an initial fee of $400 to have one of their repair techs to look at my dryer plus additional costs to fix it... I told them no thank you. I will NEVER purchase anything LG ever again. I lost over $1,400 between the washer and dryer... My apologies to mother earth for this trash.

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      Customer ServiceInstallation & Setup

      Reviewed April 1, 2024

      Buying LG dryer is worse nightmare and greatest mistake I ever made. I bought this new dryer from Home Depot on January 25th, couldn’t get it installed until January 27th. I tried every cycle to get my dry my clothes but not working. I contacted Home Depot, they told me that their appliances policy is only 48 hrs return that I can only contact the manufacturer. So the journey started from there, I did contacted them, back to back phone call to LG, they eventually changed the dryer in February to the same model I was having issues with. Ever since then it has been the same problem up till this day April 1st, I have been calling back and forth that the dryer has not been working, I even offered adding money to upgrade to another model if that model is the issue, still nothing from them. I have to tie a robe to air dry my children clothes. I spent $800 plus on this product and it has been an horror movie.

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      LG Refrigerators author review by ConsumerAffairs Research Team

      LG is a South Korean based company employing 82,000 people on a global level. LG is known for its innovative washer and dryer designs and commitment to offering consumers energy-saving options.

      • Gas and electric dryers: LG offers a choice between gas and electric dryers. Approximately 80 percent of dryers sold in the U.S. are run on electric, but gas dryers can offer significant energy savings in comparison.

      • SteamFresh technology: A number of LG dryers offer the SteamFresh option. Simply throw wrinkled clothing in the dryer for 20 minutes, and the wrinkles are quickly removed.

      • Awards: Energy Star has bestowed its "Emerging Technology Award" on LG's EcoHybrid Steam Pump Dryer, which uses less energy through this product's new ventless heat pump technology.

      • Commitment to the environment: LG features a commitment to the environment through a Corporate Social Responsibility (CSR) framework that outlines the company's dedication to sustainability, environmental protection and products that meet energy efficiency standards.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      LG Dryers Company Information

      Company Name:
      LG Refrigerators
      Year Founded:
      1958
      Address:
      201 James Record Road
      City:
      Huntsville
      State/Province:
      AL
      Postal Code:
      35824
      Country:
      United States
      Website:
      www.lg.com