LG Dryers Reviews

Bought the ThinQ washer/dryer set 17 months ago. 7 months ago the dryer quit heating/drying. Called LG and they said to unplug, reset and plug back in. Worked for 1 load. Called home warranty company and over 4 months had 4 different repair people try to fix. Spent over $400 to have every vent in the house cleaned out. Still no heat without resetting every load. Will start calling LG again tomorrow but truly have no hope of getting their help. Do NOT buy LG!

I bought a new LG washtower. The dryer never worked and the washer broke in the first 6 months. I spent 6 months calling LG and waaayyy too much time trying to get them to honor the warranty. It was finally accepted and parts were ordered, but never came. When I called to inquire, they said my case had been closed. Every call is taken in the Philippines and no one cares or connects the story correctly, so I had to start over every call. The managers and higher-ups aren't accessible. They say they will call back but don't. I've never had a worse experience with a company. It was totally unprofessional and we lost out in the end, giving away the tower and buying a better, used Whirlpool.

We purchased the LG Thin washer/dryer set in mid January/23 and from the very beginning, after every dryer load, lint collected on the rubber door seal and the inside front of dryer, besides in the lint trap. A technician just left our home and told me this was “normal” according to the manufacturer. Over the years, we’ve had different brands of dryers and none of them ever did this. It is not acceptable for it to be “normal.” Manufacturer needs to fix the problem. I shouldn’t have to wipe off lint from inside unit and door after each load. Unfortunately, this purchase was the first time in buying an appliance (big or small) that I didn’t look into the reviews. I wanted the smallest stackable set (not apt size) for our limited bathroom space and this set was it, so didn’t do my usual research. Always check reviews!!

I purchased LG high end DLEX9000V dryer, accompanying washer, kick washer and Styler, all in the end of 2020. Two and 1/2 yrs. later the dryer MOTOR is fried!!! Nothing still under warranty except the steel drum. Seriously, 2 1/2 yrs.??!! NO MORE LG PRODUCTS!

I bought an LG dryer model type lg dle2050W and I've literally had to replace the heating element in the dryer 3 times within a year.. It's frustrating because customer services doesn't help too much. Having to replace it constantly is such a headache.

I purchased an LG Sensor Dry in 2022. The performance of the unit is unacceptable and has been from the first use to today. The features do not work as designed. The support of the company is unsatisfactory.

Starting from the first month we purchased it, it had heating issues. We contacted customer service and they only provided us with instructions on how to reboot the circuit. This works but it is constantly needing to be rebooted. As time went by, the heating needed rebooting more frequently and sometimes it required multiple reboots to get it to work. It continues to be an issue to this day. My recommendation to those researching a dependable washer/dryer, stay away from LG. This will be our last LG purchase of any product.

On 11/07/2022 I purchased a LG dryer from Home Depot. After approximately two weeks of use, the dryer would no longer spin. On 11/24/2022 I contacted LG customer service by phone and spoke with a representative. I was told a request for a technician would be made. On 12/07/2022, a technician finally made it to my house, spent ten minutes at my house, and told me he would order the part necessary to fix my dryer, presumably a new motor. I will now have to wait at least one more week for my dryer to possibly be fixed. I have made contact with customer service for LG again and requested a replacement for my dryer. I have been told that that is not an option. After reading numerous online reviews of other customer's experiences with their dryers, I highly regret not doing more research. LG apparently does not make a quality dryer and does not try to improve.

LG needs to redesign its lint filter system. I'm ready to kick the dryer to the curb. The plastic frame and lint trap never seats correctly and clothes constantly get caught on the edges of the frame and destroys clothes. I just lost a very nice PJ top, many camisoles, it's ripped off many hood pulls, short pulls, and anything it can catch on to. All the clothes are labeled dry on low or no heat. Yesterday it grabbed the waist band to Adidas shorts, it took me 30 minutes to get it loose then I had to untwist it. Stay away from LG dryers.

Not even one year old and house and vents are clean. Lg wants vents inspected by a vent technician and report obtained before they even open up a claim. Dryer only gives no code on small loads. Only a run around with LG.