LG Dryers

Starting from the first month we purchased it, it had heating issues. We contacted customer service and they only provided us with instructions on how to reboot the circuit. This works but it is constantly needing to be rebooted. As time went by, the heating needed rebooting more frequently and sometimes it required multiple reboots to get it to work. It continues to be an issue to this day. My recommendation to those researching a dependable washer/dryer, stay away from LG. This will be our last LG purchase of any product.

On 11/07/2022 I purchased a LG dryer from Home Depot. After approximately two weeks of use, the dryer would no longer spin. On 11/24/2022 I contacted LG customer service by phone and spoke with a representative. I was told a request for a technician would be made. On 12/07/2022, a technician finally made it to my house, spent ten minutes at my house, and told me he would order the part necessary to fix my dryer, presumably a new motor. I will now have to wait at least one more week for my dryer to possibly be fixed. I have made contact with customer service for LG again and requested a replacement for my dryer. I have been told that that is not an option. After reading numerous online reviews of other customer's experiences with their dryers, I highly regret not doing more research. LG apparently does not make a quality dryer and does not try to improve.

LG needs to redesign its lint filter system. I'm ready to kick the dryer to the curb. The plastic frame and lint trap never seats correctly and clothes constantly get caught on the edges of the frame and destroys clothes. I just lost a very nice PJ top, many camisoles, it's ripped off many hood pulls, short pulls, and anything it can catch on to. All the clothes are labeled dry on low or no heat. Yesterday it grabbed the waist band to Adidas shorts, it took me 30 minutes to get it loose then I had to untwist it. Stay away from LG dryers.

Not even one year old and house and vents are clean. Lg wants vents inspected by a vent technician and report obtained before they even open up a claim. Dryer only gives no code on small loads. Only a run around with LG.

A good company would have issued a recall on these dryers. The lint catcher does not fit, I've had multiple and every one of them pop out just enough to catch clothes and destroy them. I cannot tell you how many items have been destroyed by this dryer and I've only had it a few years.. really sucks to spend so much money on something that ends up costing you things that cannot be replaced.

Well I thought the dryer was good until it wasn’t. Our lint trap never sat flush. Clothes would constantly get snagged by the corner of the raised lint trap. It lasted for 10 years until the fire started. Had to move out of our house for five months. I wish I had the exact model number, but if your lint trap doesn’t sit flush don’t buy it. Lint can get through the trap and into the heat coils. I’m pretty sure this is what happened to us. As somebody mentioned before in a previous review, LG does not want to fix the problem because a total redesign will cost more than being sued by insurance companies. If you Research “LG dryer lint trap problem” on google, you will see there are a couple of class action suits being formed. Buyer beware.

The lint filter does not stay down. It has ripped countless items from my linen sheets, my little daughter's favorite dresses, and my clothes. There are tabs in the filter assembly from stopping this from staying snug in assembly and it protrudes upward during dry cycle. This time my sheets became caught on the filter lip and they ripped and cracked the housing assembly of lint filter. I am disgusted with this product! Did quality control overlook this? If so please look for new hires. I can’t do laundry now that the assembly is cracked. Someone posted a video of how they fixed it which should have been done before putting these on the market - **. I also saw there is a class action lawsuit where these can catch fire as well. I am horrified

Over time, the heat from the dryer has warped the plastic lint trap so that it doesn’t fit. The lint trap sticks up just enough for clothes to get caught. Because the dryer doesn’t shut off when this happens, it rips the clothes. I bought a linen bag for items with straps but the lint trap grabs anything- sweaters, button down shirts, shorts. I have spent too much money replacing clothes. I bought this product from Home Depot. I made the mistake of reading a Home Depot review. Never again. I’ll be buying a new dryer.

I bought a new LG dryer, September 24, 2020, from my local Best Buy. I also purchased the 5 year extended warranty. Fast forward to beginning of March 2021: my new dryer stopped working, gave me an error code. Because it was just over 5 months after purchase, I had to file a claim with lg. So, I call the lg warranty phone number and was told that there weren't any technicians in my area that could service my dryer and they would look at third party techs. 4 months pass and finally someone comes out in June, 2021. He states that LG dryers have ongoing issues with their thermal fuses. He didnt have the right part with him and said he had to order it and would call to set an appointment when the part came in.

I purchased a washer/dryer at Home Depot in August 2021. Concerning dryer only there was no light feature in the drum. Spoke to Home Depot and LG service departments and neither would exchange the machine, or help in any way. My eyes aren't good so I need that light. They both gave me the attitude that they didn't care about my problem. Whatever happened with service anymore. I'm very frustrated... I have to use my phone's flashlight to make sure the drum is empty.