LG Dryers Reviews

Bought an LG dryer 2 yrs old and making a lot of noise. I replaced all the rollers, belt and tensioner. And still making a lot of noise when running. Found out the belt is hitting the side panel. Call up customer service and they want to charge for service call. I will get rid of lg. Poor quality.

We bought a LG Dryer Model number: DLEX3700V in 2020. The machine is not heavily used. Not even 5 years of owning this dryer we had issues with TE1 code- thermistor. We called LG- they recommended a repair company we paid almost $400 CAD- it took almost 2 weeks for the issue to be sorted out. The thermistor was replaced and the board. Now not even 6 months after the repair, we have the same code again. We have called LG customer service- only thing they can offer is a $50 CAD discount on their repair package where they send you to one of their recommended repair company. We have followed all the recommended maintenance for the machine- we regularly clean our vents, clean the dryer ducts and have a lint box and added a flapper to our vent and still have the same issue. I do not recommend buying this dryer. Stay away if you can. They do not make things to last.

The LG electric dryer does not work properly, and the customer service is not helpful. The D80, D90, and D95 errors consistently appear, signaling a blockage in the vent. I have paid hundreds of dollars to get my vents clean (twice) and the error keeps appearing. I have disassembled the dryer to thoroughly clean the inside. I called the LG help number and spoke to uncaring people. I had two simple questions for customer service, neither of which they would answer: (1) what is the cost of a service call, and (2) if get a service call, is there a guarantee on the work performed? Before buying this item, I strongly encourage you to conduct an internet search to learn of many other individuals encountering the same problem. On the positive side, the LG washer is so far fine.

I bought an LG ThinQ washer and dryer in 2024. The washer is great; the dryer is the worst I have ever had. 1) The preset cycles do not allow you to choose the temperature you would like. Example: towel cycle only dries on the highest heat, which is not good for any material. 2) The sensor is worthless; some loads don't completely dry even if I reset the machine to dry again. Other loads continue to dry for up to 25 minutes after being completely dry. 3) The permanent press cycle will dry well only if all fabrics are identical in weight/type, but it doesn't do a cool down. The clothes come out warm which negates the reason for a permanent press cycle! The repairman says the sensor is fine, as is the computer board. The factory confirmed this, so it is a defect that the company won't acknowledge.

Incredibly frustrating customer service. Bought an LG dryer in April 2024 and in February of 2025 it stopped heating/drying. There is no phone support (they say in chat that someone will call, but they never do), only online chat. I have tried four different times to get support through that feature and have averaged an hour each time. The first two times they assured me a technician would call. Days later, still no call. The next two times, I spent over an hour just to have the chat close out or freeze on me. Trying to recover the chat just starts you all over with a new representative!!! I will never buy another LG product again.

I don’t think I have ever been more disappointed in a company than I am with LG. This experience has convinced me that ever purchasing an LG product is a non-starter. First off, the motherboard in our $2,000 dryer just failed for no reason. I went to LG’s website to find a replacement and, after entering all of the information they requested, I spent almost $300 purchasing the motherboard they suggested. We waited a couple of weeks (without a dryer this whole time), and when the motherboard showed up, it was the wrong part. Their wonderful website had suggested a fun part that would turn the barrel, but it would not activate the heat, so drying was out of the question.

New LG dryer will not heat air at all and shuts off after about 5 minutes. Rare as it might be, even good companies make lemons now and then. The real problem arose when after nearly 3 hours jumping through every hoop, customer service would not offer any remedy. Worse even was the supervisor, Max, who summarily insulted me stating that I did not know what I was talking about and telling me to procure an electrician. He refused outright any help at all. We have all encountered difficulties seeking help from customer service but today’s misadventure was the worst I have ever experienced in my 70 years.

I purchased a LG gas dryer that very quickly started to stain our clothes. I contacted the LG customer service and the part that caused the stain was replaced twice but the issue persists. I repeatedly asked to return the dryer and have been communicating with the customer service for a couple of months now with no helpful responses. I would not recommend buying this dryer or any other LG appliances given their disrespectful customer service.

Do not buy a LG dryer. I purchased one in 2023, and from day one, it made terrible noises. I had Home Depot set it up and paid $1,000 for LG Dryer. When I called the next day about the issue, they told me to contact with the LG manufacturer. However, LG never sent anyone to my home to look at the dryer. Now that we are out of the manufacturer's warranty period, we had to pay for our own technician. They determined that the motor is the source of the noise. Now I'm out a 1000 dollars. Thank you LG.

I bought an LG Dryer delivered Friday. It has already failed, same day. I asked that Lowe's bring out a replacement on Saturday, and they said the soonest would be Monday. So I am heading to a laundromat due to LG's lousy product and Lowes's terrible service. Avoid them both.