LG Oven Warranty: Cost, Coverage and Plans

LG oven warranty coverage explained

All electric and gas LG ovens include a limited manufacturer’s warranty that lasts for one year and covers both parts and labor for repairs. Understanding coverage specifics and warranty limitations is a good place to start when deciding if an LG oven is right for you, or if you need to figure out whether an issue you’re experiencing is covered.

What is and isn’t covered

The LG warranty covers components including electrical- and gas-related parts. However, it won’t cover the following:

• Accessories or removable parts, such as oven racks or lightbulbs
• Cracks on glass cooktops caused by impact
• Chipping enamel or pitting on glass cooktops
• Dirty or clogged burner ports or electrodes

Parts vs. labor coverage

Your LG warranty will cover all parts except for removable components. The original parts remain under warranty for one year from the purchase date. Any replacement parts that LG uses as part of a repair are under warranty for 90 days or until the end of your original manufacturer’s warranty, whichever comes first.

Unlike with some manufacturer warranties, LG’s oven warranty also covers labor. That means your repair or replacement will cost you nothing out of pocket, provided the issue is covered by your warranty.

LG warranty repair vs. replacement

LG’s oven warranty states that the company determines whether it will solve your issue with a repair or a full replacement. LG will send a technician to your home to confirm whether your warranty covers the problem and the suspected underlying cause; it will then decide based on the cost of each and the availability of replacement parts.

Note that LG can use new, refurbished or reconditioned parts (and entire products) for repairs and replacements.

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LG oven extended warranty

In addition to having the manufacturer’s warranty, you may choose to purchase LG Premium Care. This is an extended warranty option for your LG-branded appliances, including your oven. Plans are available through Asurion and can extend coverage for 12 months per contract term. They also add the following coverage:

• Protection against power surges
• Protection for accessories, including oven racks
• Access to 24/7 troubleshooting with appliance experts

There are three plan options to choose from, ranging from $39 to $89 per month.

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LG oven warranty terms and exclusions

As with other manufacturer’s warranties, LG’s oven warranty excludes damage caused by certain underlying issues. Your warranty will not cover any of the following:

• Issues caused by power outages or inadequate electrical service
• Damage caused by leaks from windows, roofs, pipes or other appliances
• Problems caused by insects or acts of God including floods, tornadoes and earthquakes
• Issues caused by modifications or alterations
• Damage resulting from delivery
• Damage caused by improper use, installation or repairs
• Problems related to display ovens, refurbished units or open-box models

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LG oven warranty claims process

If you believe an issue you’re experiencing with your oven is covered by your LG warranty, be sure you have the following information handy before contacting the company for service:

• The oven’s model number or serial number, which is usually located on the back of the unit or on the inside frame when you open the oven door
• The date you purchased your oven
• Proof of your original retail purchase
• Access to the MyLG account under which you registered your LG oven

Once you have that information, you can contact LG by phone, online or by mail:

• By phone: 1-800-243-0000
• Online: www.lg.com
• By mail: LG Electronics Customer Service
  P.O. Box 240007
  Huntsville, AL 35813
  ATTN: CIC

If you believe your LG warranty won’t cover the issue, you can try reaching out to LG Premium Care if you have an extended warranty, or to your home warranty provider if the issue is related to normal wear and tear.

Otherwise, you may have to pay for the repair out of pocket. It may be a good idea to have LG do the labor so your appliance remains under warranty for other issues, if applicable.

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