LG Dishwasher Reviews

Dishwasher motor failed (burned up) during 10 year warranty period. LG did the right thing and did replace the motor under warranty. Unfortunately, the replacement motor assembly was defective: the integral heater was broken. Had the service tech return and they verified the issue (no continuity through the heater). LG refuses to replace the defective part that they sent because the "new" error code is relative to the heater, not the motor. So they took out my broken motor with a working heater and replaced it with a working motor but broken heater. LG not standing behind their warranty work. Have loved their products (especially clothes washers), but if they won't stand behind a warranty, I'm moving on to the more durable brands.

We purchased an LG dishwasher model #LDFC2423V and have had to return it twice due to a design flaw in the upper level sliding mechanism. I continually have to manually manipulate the roller assembly in order to close the door.

PLEASE DO NOT BUY AN LG DISHWASHER! My $800 LDFN343LS dishwasher is 2 years old, have problems with VERY LOUD clicking/squealing noise. Contacting someone to TALK at LG and to be able to hear the noise is UNSUCCESSFUL! I have sent a video of the noise to the incompetent chatbot online people who either are corrupt or have been told to ignore me! We have researched this enough to believe it is the circulation pump. Guess I will go and buy another dishwasher… I DO NOT believe LG will get my business ANY LONGER!

We purchased brand new appliances this past year. After careful research and comparison shopping we landed on LG Stainless Steel appliances. We purchased a refrigerator, gas stove, microwave, and dishwasher. LG appliances look nice in our home and came with a 1 yr extended warranty if we downloaded the app! The app is great and keeps us up to date on the condition and when items are complete. So far we are very pleased with our purchase. The quad dishwasher with the 3rd rack cleans our dishes meticulously! The double oven gas stove is amazing. We’ve owned these appliances for about 4 months and will review again in a year. We purchased them at Home Depot and received $1000 off since we purchased all four appliances at the same time! Very happy to this point.

I paid $600 for a LG dishwasher in Aug 2022. I thought LG was known for high quality. It had 10 year warranty on the motor. The motor shockingly died in 2.5 years. Do you think the warranty would kick in? Yes, of course. However, they charge you $400 for a technician to install the part. You’re better off purchasing a new dishwasher and giving another brand a try. The motor warranty is a joke after the first year labor warranty expires. You’re not going to find authorized dealers in the area that accept warranty business so you have to go through LG unless you can DIY.

I bought my dishwasher about 18 months ago. The inlet hose started leaking. I ordered hose from LG. It's on national back order. It could take up to a year to get it. LG still makes the same dishwasher. Never again I'm buying a LG product

Terrible customer service, products are cheap and they will find every excuse to not fix the problem under their warranty. Our dishwasher stopped draining and the tech that came out claimed I had a mouse infestation and a wire was chewed by a mouse. They refused to send me the picture the tech took due to “privacy issues” and won’t send another technician until out until I have a certificate from an exterminator lol guaranteed I do not have mice in my house. What a joke.

This is the worst and horrible dishwasher I’ve ever owned. From day one it has not performed. It doesn’t dry the dishes! Called cs and they had me jumping through hoops, you need to do this and this, which I did. I should not have to open the door for the dishes to dry. I have owned other brands that work a hell of a lot better than this piece of garbage!! It also has a chemical smell at times when the door opens. Customer service sucks. If I had a service rep show and nothing was wrong I would be charged 150.00 for a service call, even though I have a 2 year warranty!! When installed by our plumber there was 2 small dents on the front panel, CS did not want to hear about that. So how do you get a response from LG?

We purchased an LG dishwasher from Home Depot in Brockville in June 2020. It started making noise, called an appliance guy to look at it ($120). He said it’s the motor but LG wants an LG appliance guy to look at it at another cost of $349 plus tax. This product is garbage and don’t recommend it. Purchased 3 new appliances from Home Depot in Brockville in June 2020, LG dishwasher, Samsung range, Samsung fridge. All three needed repairs. We had the fridge and range repaired by the same appliance guy but LG won’t give him the dishwasher motor which falls under the 10-year warranty plan. Don’t recommend them. Is Home Depot selling low-end appliances?

We have an LG dishwasher that does not drain. It will work for a week or so and then stop for a few weeks. We have had a repair person out 5 times and it is still not fixed. LG has given us the run around with promising to look into our case then when I check on it they tell me the case is closed. I did some research and LG has a few court cases against them for knowing this dishwasher leaks moisture into the control panel and still selling it without notifying the customers. We also have trouble finding a repair person in our area that will work on LGs. Most will not.