LG Dishwasher Reviews

I purchased a brand new LG washer 13 years ago. A few weeks ago water was leaking from underneath the washer. It turns out the boot was leaking water onto the floor. I bought a new boot and while I was removing the old one, I noticed a bicycle patch underneath where there was a cut. Now mind you, this was a brand new washer that I bought. LG cut this boot and then patched it, then installed it into a brand new washer. I’ve included pictures. I called LG and made a report and sent them my photos. You can tell that the patch glue, is very old. No one has worked on this washer before. After three weeks, LG still hasn’t gotten back to me. I will never buy an LG Appliance again.

YOU WILL WANT TO READ THIS BEFORE PURCHASING AN LG PRODUCT. I purchased a new LG dishwasher August 2023 for $550. I am a senior with arthritis in my hands so 99% of the time I do dishes by hand as the hot water is therapeutic. I only use the dishwasher after having a large group over. After less than 20 uses the motor seized up. LG's only resolution was a $350 + tax service & labor charge to repair the almost new dishwasher.

This dishwasher cleaned well enough, but not better than my Kenmore Elite. It was also louder compared to the virtually silent Kenmore dishwasher. All the stainless steel is thinner gauge, and more easily dented than the KenmoreElite. After only 1.5 years of use in a two person household, my LDTH 7972s dishwasher stopped working and the display panel showed an OE error code. I cleaned all the drain hoses but the problem remained. Next, I called LG factory service, who offered to repair the machine for $410 dollars, fixed price! What? Almost half the original purchase price after only 1.5 years of use? They also refused to send me a new pump or test the original one. I told them to go **!

Working with ABC Warehouse and LG has been a nightmare. I bought all my appliances brand new with an extended warranty, yet my dishwasher was defective and leaking from the very first use. It damaged my new cabinets and flooring, and after months of calls, photos, videos, and case numbers, the problem is still not resolved. Instead of honoring their promises, both companies keep passing the blame. No accountability, no solutions, just endless frustration. I really regret falling for their rebate scam and should’ve just bought everything from Costco.

Investigation revealed that many customers experiencing deteriorating dishwasher pumps resulting in squeaking noise during operations. Inadequate seals causing the pump assembly to be to replaced. Costs of > $350 for parts are expected.

Had an LG dishwasher that lasted 9 years, very good product. Ended up having to replace it because it was leaking. I would have liked me to have gotten 10 years out of it, but I didn't. I then replaced it with the newest most up-to-date LG model, and that sucker leaks worse than the one I replaced. LG will not honor their warranty because they say I had it longer than 30 days, but that's because I tried to resolve it through Home Depot first.

I purchased this LG dishwasher (Model LDFC2423W) on March 14, 2025, and it was delivered on March 15. By May 4, it had completely stopped working. Since then, I’ve dealt with weeks of back-and-forth with LG trying to get it repaired. A technician has been out twice, replacing almost every major component. On the second visit, he confirmed the unit is unrepairable. LG still insisted on replacing the motherboard again — except the part is on backorder with no estimated ship date. So I’m stuck with a broken appliance and no solution in sight.

If you think your new dishwasher should dry your dishes and silverware this dishwasher will not.. I have spent 4 weeks trying to resolve this as ALL LG calls are “off shore”. My sales person at Orville’s appliance store neglected to mention the fact that there was NO heating element in the appliance so I was told I had to leave the door open after the end cycle for the dishes to dry. They did send a technician to look at it and he is the one who told me there was no drying element. Water remains in the bottom of the machine, it drips down from the plastic sprayer arm onto the dishes and clings to the silverware rack. Moisture remains in most of the glasses. My 20 year old dish washer was far superior to this piece of junk. I’m not done fighting for removal and refund.

Dishwasher motor failed (burned up) during 10 year warranty period. LG did the right thing and did replace the motor under warranty. Unfortunately, the replacement motor assembly was defective: the integral heater was broken. Had the service tech return and they verified the issue (no continuity through the heater). LG refuses to replace the defective part that they sent because the "new" error code is relative to the heater, not the motor. So they took out my broken motor with a working heater and replaced it with a working motor but broken heater. LG not standing behind their warranty work. Have loved their products (especially clothes washers), but if they won't stand behind a warranty, I'm moving on to the more durable brands.

We purchased an LG dishwasher model #LDFC2423V and have had to return it twice due to a design flaw in the upper level sliding mechanism. I continually have to manually manipulate the roller assembly in order to close the door.