LG Dishwasher Reviews

Terrible customer service, products are cheap and they will find every excuse to not fix the problem under their warranty. Our dishwasher stopped draining and the tech that came out claimed I had a mouse infestation and a wire was chewed by a mouse. They refused to send me the picture the tech took due to “privacy issues” and won’t send another technician until out until I have a certificate from an exterminator lol guaranteed I do not have mice in my house. What a joke.

This is the worst and horrible dishwasher I’ve ever owned. From day one it has not performed. It doesn’t dry the dishes! Called cs and they had me jumping through hoops, you need to do this and this, which I did. I should not have to open the door for the dishes to dry. I have owned other brands that work a hell of a lot better than this piece of garbage!! It also has a chemical smell at times when the door opens. Customer service sucks. If I had a service rep show and nothing was wrong I would be charged 150.00 for a service call, even though I have a 2 year warranty!! When installed by our plumber there was 2 small dents on the front panel, CS did not want to hear about that. So how do you get a response from LG?

We purchased an LG dishwasher from Home Depot in Brockville in June 2020. It started making noise, called an appliance guy to look at it ($120). He said it’s the motor but LG wants an LG appliance guy to look at it at another cost of $349 plus tax. This product is garbage and don’t recommend it. Purchased 3 new appliances from Home Depot in Brockville in June 2020, LG dishwasher, Samsung range, Samsung fridge. All three needed repairs. We had the fridge and range repaired by the same appliance guy but LG won’t give him the dishwasher motor which falls under the 10-year warranty plan. Don’t recommend them. Is Home Depot selling low-end appliances?

We have an LG dishwasher that does not drain. It will work for a week or so and then stop for a few weeks. We have had a repair person out 5 times and it is still not fixed. LG has given us the run around with promising to look into our case then when I check on it they tell me the case is closed. I did some research and LG has a few court cases against them for knowing this dishwasher leaks moisture into the control panel and still selling it without notifying the customers. We also have trouble finding a repair person in our area that will work on LGs. Most will not.

We have the LG Studio dishwasher. This is the absolute worst dishwasher we have ever had. It does not clean the dishes at all. We practically put them in washed and they still come out dirty. The control panel/motherboard had melted and almost started a fire so that was replaced. It still does not clean the dishes. I will never buy LG product again after this experience.

LG dishwasher, bought it 3 years ago and has not been cleaning good and eventually broke down!!! Contacted LG and of course is out of warranty and they want $343 to send a tech to fix it and only offering 90 days warranty for repairs!!! What kind of crazy person spend $343 repair cost for $500 unit that only worked for 3 years? Had a Samsung dishwasher and lasted me over 10 years with absolutely no issue... Stay away from LG dishwasher...

Purchased my dishwasher 02/23. Love the appearance, my silverware sparkles as never before, dishes are properly cleaned - however - after every 4-6 washes I have a putrid smell. I was informed via service call to use vinegar in a dish - tried that - it helped but did not solve the problem. Everything possible has been checked, my dishes are relatively clean when put into d/w (only crumbs are rinsed off). I am very frustrated because my previous d/w gave me no problems and I had it for 20 years.

I bought my LG dishwasher two years ago. The dishwasher is a swamp when it is finished washing the dishes. I called customer service after the first use. I was told that dishes were not dry because I had not used the extra dry cycle. Used it and that did not work. Then next customer service person said because I was not using Jet Dry, my dishes would not dry. That did not work either. I called for service before warranty expired. No one ever replied and could not reach a live person to set up appointment. Two years and still I have to dry my dishes. I absolutely hate this dishwasher. It does use very little water which is probably why often the dishes are not even that clean after a three hour cycle. I also do not like the silverware rack design.

My LG dishwasher is not even 2 years old and just paid a $700 repair bill, the computer portion malfunctioned and had to be replaced. I got it fixed and lg refused to help me unless I used their repair people but was using an lg authorized dealer. Don't buy lg, big mistake and will never buy from them again.

Just got a new LG dishwasher installed, it doesn't dry dishes AT ALL even on high dry setting, entire chamber and all dishes wet. The appliance store said it was LG's problem, LG told me it was the stores after putting me on the phone with an AI assistant, etc. Upshot: I lost $1000 on a piece of garbage. Never buy this brand of anything!!