LG Washing Machines Reviews

Bought a front-load washing machine. It start short circuiting within few months. Approached good guys and they told LG would arrange for repair. The service company didn't come out for next 3 weeks. After which the 1st repair attempt was futile, came back for 2nd attempt after 2 days and failed again. Power in my house kept tripping over and over again. Asked good guys to refund my money but they said 3 attempts on repair are legitimate and we should wait. We have been doing our laundry with hands for last 4 weeks now. Similar, happened to me with LG dishwasher. Had to do all dishes with hands for 1.5 months before they finally managed to repair. Totally worthless to give them so much money only to ultimately be doing it manually and be ruined in the waiting queues to talk to them. Never LG again.

Wow! I never thought I would find a company with worst customer service than Verizon and DishNetwork. How do they make washers that are supposedly great and have no customer service when it breaks. I was told multiple things by multiple people on multiple calls. Twice they ASSURED me that they were sending a washing machine motor to me (Even though it seems they should send to service company). After I didn't receive it the first time they said they never sent it and I was on the phone with LG and the service company for over 1 hour and at the end of the call, they said they were sending me a new motor for the service company to install.

LG top load HE model # WT1101CW With smart diagnosis & smart drive. First there’s no app to (( smart diagnosis )) anything. These are just words printed on the machine to make you think you can diagnosis if you have an issue. My machine is less than 20 months old. It states UE on every load which means the load is uneven then it flushes the tub with more water to move the clothes around. It does this with every load big or small, big light or heavy. HE machines are supposed to decrease water use but THIS ADDS HUNDREDS OF GALLONS OF WASTED WATER PER YEAR. I will never buy anything made by LG. PS: before you buy ANY new appliances get their repair shops info on that brand from the seller.

Updated on 11/30/2022: I have been told more than 4 times now that someone is coming to repair my washer and I've just been contacted by ASAP repair and was told that I was given an erroneous date. So, yet again, I have no one coming out this weekend to repair my washer. I even cancelled some other events to make time for this visit. This is going on 2 months now. I was told that I would get a refund by an LG representative if I do not get a refund and they are refusing to refund me anything.

The LG front load high efficiency washer is beautiful and appealing but buyer beware! Beneath the beauty is a host of trouble that's not worth it. Our new home that we purchased recently came with a washer that was manufactured a year ago. Shortly after we started using it, it started making loud noises and then stopped working.

Ok let me start by saying, I personally own a Maytag front loader for approximately 20 years with only the rubber gasket needing one change. THIS particular machine, by LG has been a nightmare. Watched a video on Youtube and thought it looked easy. Got to the internal wire clamp and LG no longer sells the clamp required to expand the wire coil. They give you number after number to call, to no avail. Finally they suggest have “you used any other tools to do it?” WHAT?! No tools work, not even the tool that looks like it on Amazon. Complete disaster. I am so upset that my relatives didn’t buy a Maytag. And, cleaning out this disgusting machine's drain filter was like working at a human waste facility in the open air without a gas mask. Like I said, I’ve never had this kind of issue with my Maytag. This is definitely a case of consumer beware. Did I mention it’s only 3 years old?

My mother in law bought matching appliances for our house and they are all LG. Stove, refrigerator, washing machine & dryer. Five years later & the washing machine compressor went out costing me all my food & $1000 repair (I just bought another fridge). 1 month later and now I’m having problems with the washing machine not draining or locking to start a load! DO NOT BUY LG APPLIANCES. They aren’t reliable and in the long run, you end up putting more money into it than what the appliance is worth! I will NEVER spend money on another LG appliance again and I will make sure to voice this opinion to everyone I know! You need to do better LG! Your appliances are too expensive for people to just keep on having to repair them!

Bought an LG WT7305CW washer approx. 11 months ago, 3+ weeks ago it began making a loud chattering noise, which after viewing some videos, appeared to be the drain pump. The technician replaced the drain pump and found large sharp pieces of plastic, and decided it must be the agitator, which is new to this model. I'm thinking design defect involved? He ordered another agitator and drain pump and told us we could use the washer, but the sharp plastic started coming up into the tub (luckily on towels and not clothes they cut up).

I bought the WKE100HVA (@Best Buy). After 3 months it started to make a very loud gunshot type sound every time I ran it. Store said to call LG, LG said to call Sears. Sears transfers me to India in which I heard a mother and child speaking for 10 mins before the woman said, "Hello." Once she said hello I heard the child yelling and she put me on hold for over 20 mins. Here is what's wrong with America! And how corporations are doing business is disgusting. Never again! I'll do my research next time about the "Manufacturers" warranty.

This is the third LG washer we've owned, second dryer. Because we have a laundry closet, we need to stack the washer and dryer on top of each other and the LG stack bar only accommodates LG appliances. Thus, we've had no choice but to buy another LG product when one breaks because we can't afford to buy another washer and dryer at the same time.