LG Washing Machines Reviews

I recently purchased a brand new washing machine delivered to me one week ago. LG told me they cannot send a repairman to my address because I live down a county road where my address is. So they do not stand behind their manufacture warranty and I also purchased a 3 year plan. But LG is suppose to fix it since it's still in manufacture warranty and they will not do one thing to fix my machine. I spent over $800 dollars for this. Do not buy anything LG. They will not stand behind their own warranty!

We bought this LG washing machine 2 years ago. Have had no problems until now. One of the plastic tumblers somehow got a hole in it, about the diameter of a pen. The unit comes with a 3 year warranty on the drum where tumblers are attached, but the buyer is responsible for the labor. Unfortunately, they designed these so the only way to replace the plastic tumbler is to basically disassemble the unit, as the fasteners are behind the drum. We have gotten quotes of $650 and $850 to do this repair, of what is undoubtedly a $10-15 part. Even if warranty covers it, the cost is the same. Be careful buying an LG washer - basically they can’t be repaired and you’ll have to figure something out or buy a new one. We fixed the hole with JB Weld. Hopefully it holds.

Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes contain excess soap residue, despite our reduced usage of soap as recommended. We must wash our clothes with a second cycle without soap to minimize the residual soap in our wash.

Our top loading LG washing machine, model #WT7305C, is only 20 months old and it won't turn on. We had a service tech out and he said he would have to replace the entire circuit board at a cost of $684+tax. It began giving us trouble a couple months ago but was already out of warranty and still worked with some extra effort to turn it on. My wife was frustrated several times when she tried to contact their customer service so we finally went with a certified repair company who gave us the bad news on the repair cost. We're junking it! Putting that money into a new washer from a reliable company. Buyer Beware!

Bought a front-load washing machine. It start short circuiting within few months. Approached good guys and they told LG would arrange for repair. The service company didn't come out for next 3 weeks. After which the 1st repair attempt was futile, came back for 2nd attempt after 2 days and failed again. Power in my house kept tripping over and over again. Asked good guys to refund my money but they said 3 attempts on repair are legitimate and we should wait. We have been doing our laundry with hands for last 4 weeks now. Similar, happened to me with LG dishwasher. Had to do all dishes with hands for 1.5 months before they finally managed to repair. Totally worthless to give them so much money only to ultimately be doing it manually and be ruined in the waiting queues to talk to them. Never LG again.

Wow! I never thought I would find a company with worst customer service than Verizon and DishNetwork. How do they make washers that are supposedly great and have no customer service when it breaks. I was told multiple things by multiple people on multiple calls. Twice they ASSURED me that they were sending a washing machine motor to me (Even though it seems they should send to service company). After I didn't receive it the first time they said they never sent it and I was on the phone with LG and the service company for over 1 hour and at the end of the call, they said they were sending me a new motor for the service company to install.

LG top load HE model # WT1101CW With smart diagnosis & smart drive. First there’s no app to (( smart diagnosis )) anything. These are just words printed on the machine to make you think you can diagnosis if you have an issue. My machine is less than 20 months old. It states UE on every load which means the load is uneven then it flushes the tub with more water to move the clothes around. It does this with every load big or small, big light or heavy. HE machines are supposed to decrease water use but THIS ADDS HUNDREDS OF GALLONS OF WASTED WATER PER YEAR. I will never buy anything made by LG. PS: before you buy ANY new appliances get their repair shops info on that brand from the seller.

Updated on 11/30/2022: I have been told more than 4 times now that someone is coming to repair my washer and I've just been contacted by ASAP repair and was told that I was given an erroneous date. So, yet again, I have no one coming out this weekend to repair my washer. I even cancelled some other events to make time for this visit. This is going on 2 months now. I was told that I would get a refund by an LG representative if I do not get a refund and they are refusing to refund me anything.

The LG front load high efficiency washer is beautiful and appealing but buyer beware! Beneath the beauty is a host of trouble that's not worth it. Our new home that we purchased recently came with a washer that was manufactured a year ago. Shortly after we started using it, it started making loud noises and then stopped working.

Ok let me start by saying, I personally own a Maytag front loader for approximately 20 years with only the rubber gasket needing one change. THIS particular machine, by LG has been a nightmare. Watched a video on Youtube and thought it looked easy. Got to the internal wire clamp and LG no longer sells the clamp required to expand the wire coil. They give you number after number to call, to no avail. Finally they suggest have “you used any other tools to do it?” WHAT?! No tools work, not even the tool that looks like it on Amazon. Complete disaster. I am so upset that my relatives didn’t buy a Maytag. And, cleaning out this disgusting machine's drain filter was like working at a human waste facility in the open air without a gas mask. Like I said, I’ve never had this kind of issue with my Maytag. This is definitely a case of consumer beware. Did I mention it’s only 3 years old?