LG Washing Machines Reviews

This is a terrible company and the top load is a terrible washing machine. Less than a year old and it’s ruined my linens 2 times with rust. The customer service told me to clean it. Terrible because it did it again. DON’T BUY.

I purchased an LG front loading dryer from Best Buy. Within a month of ownership the dryer would stop running around 2 minutes after pressing start. I thought it was just the “Heavy Duty” cycle but NOPE! It’s all of them. No problem though because of the LG warranty right?? Right?? WRONG!! If you think you’ll be able to get a repairman out to your house to fix an LG product that’s under manufacturers warranty think again because it won’t happen. For almost 12 months I tried getting someone from LG out to my townhouse to repair my new dryer. They gave me every excuse in the book NOT to show up and fix the dryer. And to think I also bought the Best Buy extended warranty. I hope they’re better than LG because LG warranty is a joke!! What’s even more disappointing is LG is doing NOTHING to make things right. They’ve got our money so service and the sale definitely doesn’t matter.

I hate this machine. It uses so little water for the "normal" wash that the clothes don't even all get wet. I've had clothes come out just as dirty as they went in, and I have had to wash them a second time. During this cycle, long sleeve items get tied up in knots or tangled with underwear. On the bedding cycle, items just float on top of a FULL tub of water and slosh around a bit. I have had sheets come out with detergent all over them. Customer service has not been helpful. I want to return this machine, but neither Lowe's nor LG will accommodate me. This is a horrible washer.

This upload washing machine is awful… As others said… it doesn’t do the job 0.5 on 10 score… Not enough water… clothes don’t move efficiently in the tub… It’s the worse machine we ever had… Bought in Oct 2023 …ready to recel it for not much… It’s supposed to be an «intelligent» washer… it’s a retarded one. Don’t buy that crap!

Please do not buy LG front load washing machine. I purchased one nearly 8 months ago and was awoken to a loud explosion. My husband thought someone broke into our home. We checked everything and never thought it would be that our washing machine glass scattered all over. It was off since early part of the week. I called LG and they says it's not covered under manufacturer warranty. Unreal. I've had previous front load never LG and it has never happened before. Please do not buy. Very scary situation and now no answer as to why could this happen.

I purchased the LGWT6105CW 03/17/2025. I would NOT recommend it. You can not wash on normal setting as it puts in a minimal amount of water - you could spit more! The small load of clothes sat above the water for the duration. You are unable to add more water. Fast forward - customer service at LG states "the end result should be your gauge" (it is - not washed) and "do not use normal - use deep fill or speed wash for more water." Deep fill fills to the top which I do not need!! So folks I have resorted to filling a bucket 3x and adding to the washer! I would have been better off keeping my old washer. DO NOT BUY!!

I bought a washer machine that stopped working after 4 months. I contacted LG who sent someone to fix it. He told me he had to order a part and would let me know when the part was in. After 1 month I had to contact LG again because I never heard back. All I get from LG is that they are still waiting on the part. This is a brand new machine, it should not take over 1 month to get parts. All they tell me is to be patient. I spend 800.00 on this machine and I have to go to a laundromat to wash my clothes. I have my dad with dementia and I purchased this machine so I would not have to be out with him. This is unacceptable. I will never buy LG again

Well, this may not be novel, but I regret there is no lower rating than a 1 star. I bought a washer and a dryer from LG on January 28, 2025, and was given a delivery date of February 1. The delivery truck arrived promptly on February 1. It carried a washer. It did not carry a dryer. I was assured by the delivery team that they had notified the office etc. I allowed a few days to pass before pursuing the matter with LG customer service. It was news to them (and, on subsequent calls, also news) that, while I had paid for the appliances in full, they had delivered only a washer.

I bought a new washer from LG website directly few months ago with 1 year warranty. It has NOT Been working for over a month now. The repairs came several times and still cannot fix it. LG approved replacement one week ago, but there is no word from them and now they’re asking for the pictures again, but Mr. different departments etc. I spent countless hours on the phone with LG. It’s terrible service and I will post everywhere to advise people to never ever buy a machine directly from LG. The warranty that they advertise is a fraud.

I have had my top loading - with agitator - LG washing machine for 2 years. I had a technician come up after a few months and he stated nothing was wrong with the machine. But it's pretty useless at cleaning clothes. As others have said in their reviews it doesn't add enough water even using Deep Fill.. And while it swishes the clothes around, they don't move from top to bottom. So they aren't really rubbing against each other to get clean.. The normal wash and quick wash are a joke. I would buy a new washer and sell this one but I don't feel comfortable selling this to anyone. I thought LG were great products. This washer is the worse by far-not worth a cent.