LG Washing Machines Reviews

I purchased this machine because I was told that the direct drive technology made it very quiet. This makes a very loud grinding noise when in use. The noise can be heard from every room in the house. It is so loud that we can not talk on the phone when the machine is in use. The first time I heard it, I thought someone was in our yard with a chain saw. I cringe every time I use it and hear the loud grinding noise. I am so disappointed that I spent the extra money to get this machine that was suppose to be so quiet. I strongly discourage anyone from wasting their money on this machine.

If I could rate this with zero stars I would! There was nothing wrong with the 5 year year old washer, it was the computer board and LG no longer provides updates! Only 3 years in, Almost every load gets an unbalanced error. You have to adjust the load so it will start again. This can happen 5-10 times before you finish one load, which can take all day!! You can replace the computer board for just under $300???? Why would we keep using this machine or anything from LG?? We have never been so disappointed or frustrated!

About 75% of the loads will experience an out of balance error. The washer will "attempt" to recover by entirely filling with water, agitating and attempt to re-spin. Doesn't work. Even after re-positioning the load, rarely will it complete the cycle. We generally end up removing about half the load and try to spin in batches. We have to "babysit" the machine to prevent it from using more and more water. We will never buy another LG product and do our best to dissuade others from making the same mistake we did. The one star rating we had to give is more than this machine deserves.

I purchased LG wash machine model WT-1501CW in 2016. The wash plate started to pop up. When I removed it, I noticed the groves were plastic and the agitator was metal which caused it to wear down. I ordered the part online for $60. When I tried to replace it, the agitator bearing was welded to the transmission shaft so it was IMPOSSIBLE to remove. I called LG and they referred me to an LG authorized repair company. The repair company come out and CONFIRMED that the agitator bearing was welded to the transmission shaft and there is no way to repair. The appliance repair company and I have both reached out to LG several times. We are both receiving the run around. This is clearly a factory defect. I am going on three weeks without any assistance from LG on how they will rectify THEIR faulty machine.

I have a 5-year-old top load LG Inverter direct drive washing machine. It struggles with 9 out of 10 loads. I get constant errors or it will refill tub with water, drain and attempt the spin cycle again. I have made sure I load it properly with no luck. Going back to the old top load WITH agitator as soon as possible.

Spent thousands on 5.5 Cu Ft TopLoad Washer w/ Steam Model WT7900HBA & matching Dryer. LG thinks their customers are stupid. YOU CANNOT WASH CLOTHES WITHOUT WATER! NOT efficient. INSANE. DO NOT BUY!!!!

This is a 5 months old washer. It's been noisy since week one. Lowe's installers couldn't completely fix it. Lately, it is been excessively noisy and vibrating during its spinning, even at low speeds. LG support is very nice at talking. However, they don't actually send any information.

Washer does not clean clothes..have to wash twice. Tried all cycles. Customer service reads from a script... Don't waste your money. Spin cycle is too much, afraid machine is going to cause damage. I thought I did my research before purchase, obviously not, sorry I didn't check this site. Purchased from Home Depot in July 2019. Too late at this point. Never again of LG products.

Throws errors LG refused to fix. 2 months old. 3 errors. Model WT7060CV: We purchased from well known retailer, upgraded all external hoses, faucet, etc. at time they installed. Within 2 weeks, started getting errors requiring reset, that worked, now at 2 months of light usage, vacation home, the error claims no water coming into tub. The symptoms however are conflicting: water fills tub and washes, then as it goes into spin, error thrown, tub drains, washer stops working, items in washer are wet. Now we can't get washer to work at all, the current error says requires repair person, we call retailer, they give us LG Customer Service, customer service tells us the problem is no water is coming into tub, I explained that was not the case and reiterated symptoms.

Our front-loading washer, bought through Best Buy 6 months ago, has a soap dispenser that will not properly drain. LG customer service, now contacted 5-6 times, will not fix the problem without a "proper" paper receipt. Nothing I have is good enough for them. The most frustrating experience for a brand new appliance.