LG Washing Machines Reviews

Worst purchase Ever!! I purchased the LG top loader Inverter Direct Drive washer and the Sensor Dry dryer in 2021. As other reviews have mentioned the washer DOES NOT fill with enough water to wet the clothes. Most of the time have to use the deep wash or Water Plus to get my clothes washed with enough water, agitator does not agitate enough to rub or pull clothes under water to clean the clothes. Dirt marks barely come out unless I put it back in for 2nd wash. Just awful!! Dryer on the other hand has worked well. Stay away from LG!!!

Bought a large capacity top loading washer specifically so I could wash large loads. Does not give nearly enough water to clean the clothes or blankets or quilts. Tried to use the deep wash setting and keep getting horrible noises with the error that it is unbalanced. Does not matter what I do, cannot get the unbalanced issue resolved. I can only wash small loads without getting unbalanced noises and the water level is so low some clothes still have dry areas. Worst purchase I have ever made in my life. Tried talking to customer support but could hardly understand him and I felt like he wasn't really listening to my issues because he kept giving me answers and asking questions that did not fit the issue. I have had this machine just over a year and I am planning on having it hauled away as junk and will purchase a different brand that actually has a service department that I can understand. If I could rate this with zero stars I would, but that is not an option.

I purchased a LG washer Dec. 1/24 at Leons Furniture, and haven't never been so disappointed with anything I have purchased all my life as much as I have been disappointed now. Placed numerous phone calls, went back to Leons, had a service rep. come to check it out, I have left numerous messages with June at 416-987-0541 and she never returned my calls. I did receive a call from a rep by the name Gian and he sounded very concerned about my issue, took my concern to the managers or whoever else has any authority to replace this machine for me and he called me back yesterday saying that replacement was not approved and I have to live with it no matter how much I hate it. I recommend no one purchase a LG washer. IT barely gets my laundry wet, my laundry comes out just like I put it in, and dry, especially the bed sheets. I paid $847.00 for it. My ticket No. is **.

LG Washer and Dryer – Identical Failures!! The locking latch on my clothes washer failed recently. I called LG for service (out of warranty). Service was scheduled 3 days later and I had to pay over $400 for the repair. The repair and the service technician were fine. The next day, the locking latch on my clothes dryer failed in exactly the same way. Again, I had to pay over $400 for the repair.

Updated on 02/23/2025: Worst washer ever built. Won't do hot washes. Only fills the huge tub 2 inches. LG customer service told me there is no problem with washer but never came to see it. Worst company ever. Please stay clear. Machine is 2 months old. Purchased from LOWE'S.

We bought our LG front load washer in 2016. Four years later and still under warranty, customer service sent a technician over to change the drain pump, charged me $150. February 14, 2025, I changed again & the next day removed and changed again because the pump worked for 1-2 loads and then it didn’t! It would make a humming noise, but wouldn’t drain the water! I haven’t called a technician or customer service, but it feels like there isn’t enough power going to the pump to allow it to work! All pumps are OEM… Now I have to decide to fix it or junk it for a more RELIABLE BRAND.😡

Purchased washer, dryer, dishwasher, range and refrigerator in Nov. 2021 through RC Willey. I have already replaced the dishwasher. My refrigerator is taped up because the top shelf fell into the fridge. Now my washing machine is leaking. Ten days to even get someone here to look at, another three days for part. It was installed yesterday. And, my washing machine is leaking today. LG stands for Loot Grabbers. Life IS NOT GOOD with LG appliances. Save yourself a lot of anxiety, time and DO NOT PURCHASE THEM. Even if they are free, do not take them.. BTW, I have an extended warranty on all. The washing machine leak was the only one covered under the extended warranty. Then you are told there are only certain days a tech is in your area and you just have to wait. RC WILLEY AND LG WILL NEVER GET ANOTHER CENT FROM ME..

I have had my top loading - no agitator - LG washing machine for 2.5 years. Unlike other reviewers, I have had no mechanical problems with it. But it's pretty useless at cleaning clothes. 1. As others have said in their reviews it doesn't add enough water. 2. And while it swishes the clothes around, they don't move from top to bottom. So they aren't really rubbing against each other to get clean. I put it on deep wash to get enough water which adds tons of time so it is neither water efficient nor energy efficient. I sometimes use the bedding setting if clothes are just sweaty not dirty - that setting at least gets enough water. It takes forever because it soaks them. The normal wash and quick wash are a joke.

LG thinQ purchased a year ago. We travel for work and aren't home much until we had to be this year for medical reasons. The wash and dry settings will melt any synthetic material. I've lost bath mats, house slippers, caps, pants, robes, and counting. Natural fiber cotton, linen, etc is so deeply wrinkled that you can't use the item. The machine moves a foot in either direction when in use. No amount of leveling will stop it. A load of laundry takes 5 hours. It is a nightmare. I hate the machine.

Worst washing machine I have EVER purchased - purchased it brand new. LG4.8 cu. ft. Top Load Washer in White with 4-way Agitator, NeverRust Drum and TurboDrum Technology. IT CHOOSES how much water to use - sometimes clothes at the top never even get wet. The middle agitator only turns a bit to the right-then a bit to the left. It NEVER pulls the clothes down or under. The outside tub spins…but all that's doing is wearing holes in your clothes on the outside. I have pulled clothes out of this washer DRY or…many times the detergent or dirt from other clothes are caked on in splotches to dark clothes-and I did this only filling 1/2 way with clothes. The only way to be sure your clothes get wet is there is a button to hold and press called “Deep Fill *max” … but that means I am filling the tub all the way to the top for EVERY LOAD because otherwise it figures out on its own how much water to use and its NEVER enough to wet all the clothes.