LG washing machine warranty coverage and plans
All LG washing machines, including top- and front-loading washers, have a one-year manufacturer’s warranty. You can also purchase extended warranty coverage, called LG Premium Care. Under either warranty, LG will replace or reimburse you for the cost of your washer if it can’t be repaired.
LG manufacturer’s warranty coverage
When you purchase an LG washing machine, it comes with LG's standard manufacturer's warranty. The standard warranty covers parts and labor for repairs related to any defects in materials and workmanship. Coverage begins on the day you purchase or receive your new LG washing machine and lasts for one year.
LG’s standard warranty for washing machines also includes a three-year warranty on the drum and a 10-year warranty for the direct drive motor. Both the three-year and 10-year warranties are for parts only, not labor.
LG Premium Care coverage
LG Premium Care, the company’s extended warranty program, allows you to get up to three more years of coverage. LG Premium Care benefits include:
- Power surge protection
- Mechanical and electrical breakdown coverage
- 24/7 claims filing support
- No service fees or deductible
- Transferable plans if you sell your washer
Costs and terms for LG Premium Care plans vary depending on the model of your washing machine. LG also frequently runs promotions for its Premium Care plan, so you may be able to get a one- to three-year plan for $10 to $70, though some plans are as little as $1.
To gather cost estimates for the table below, we looked at top- and front-loading washing machines on LG’s website.
| Plan length | Typical cost range |
|---|---|
| 1 year | $40 to $70 |
| 2 years | $70 to $100 |
| 3 years | $90 to $130 |
LG washing machine warranty limits and exclusions
Before you file a claim, make sure you’re familiar with the limitations of LG’s washing machine warranty. For instance, your claim could be denied for:
- Misuse or abuse: The warranty may be voided if the washer is subjected to negligence, improper handling or misuse.
- Unauthorized repairs: Attempting to repair the washing machine on your own or by using unauthorized service providers can void the warranty.
- Accidents and natural disasters: LG doesn’t cover damage due to accidents, weather or pests.
- Refurbished or altered appliances: Refurbished washing machines or washers with altered, removed or tampered serial numbers are not covered under the warranty.
- Consumable parts: LG doesn’t cover light bulbs, filters or fuses.
If your repair falls under any of LG’s listed exclusions, you’ll be responsible for paying for any repairs or replacement of your washing machine.
Step-by-step guide to LG warranty registration
Before you can file a claim, you’ll need to register your new washing machine. To register on LG’s website, take the following steps:
- Go to the product registration page.
- Log in to your MyLG account or create a new account.
- Enter your shipping address, phone number and product information for your washing machine, including the serial number, where you purchased it, the purchase date and how much you paid. Upload proof of purchase, such as a receipt, if prompted.
- Follow the prompts to confirm your information and submit the form.
Pros and cons of LG washing machine warranties
LG washing machine warranties have some pros and cons, including:
Pros
- One-year warranty for parts and labor
- Three- to 10-year warranty for select parts
- Can extend warranty coverage for up to three years
Cons
- Accidental damage is excluded
- Must use an authorized service provider for repairs
How to file a claim for your LG washing machine
Generally, you can file a claim for your LG washing machine online or by phone.
How to file a standard warranty claim
To file a claim online, follow these steps:
- Go to LG’s repair services page.
- Click “Start Warranty Repair” and log in to your account, or create a new account.
- Fill out your product information, product issue and contact information.
- Confirm your request. Once your request is approved, you can schedule a repair.
How to file an extended warranty claim
To file a claim for a Premium Care plan online, follow these steps:
- Go to Asurion’s protection plan page to start a claim.
- Select the retailer you purchased your plan from.
- Enter your product information, such as your model number and receipt for proof of purchase. You can also use your email to find your product information.
- Fill out the requested information and follow the prompts to submit your claim. Once your claim is reviewed and approved, you’ll be able to schedule service.
Alternatively, you can call customer service at 855-549-0540 from 8:00 a.m. to 11:00 p.m. Eastern Standard Time (EST) Monday through Friday and from 9:00 a.m. to 6:00 p.m. EST on Saturday and Sunday.
LG washing machine warranty vs. home warranty alternatives
If you aren’t interested in the LG Premium Care plan, or if you want coverage for more appliances, a home warranty could be worth considering. Home warranty coverage extends to most major systems and appliances, including:
- Essential systems like plumbing, electrical and heating, ventilation and air conditioning (HVAC)
- Appliances like stoves, ovens, garbage disposals, dishwashers, refrigerators, washers and dryers
While most home warranties cover washing machine parts and components, review coverage before purchasing a policy. Also, note that most home warranties are only effective once the manufacturer's warranty expires, and they generally require deductibles.
FAQ
What is the typical lifespan of an LG washing machine?
The typical lifespan for washing machines is 10 to 15 years. With proper maintenance, an LG washing machine can possibly last longer.
Can you transfer an LG washing machine warranty to a new owner?
An LG manufacturer’s warranty for a washing machine is generally not transferable to a new owner. However, you can transfer an LG Premium Care plan to a new owner. To do so, you’ll typically need to call customer service and provide the new owner’s personal information, the transfer date and your plan number.
Is my LG washing machine warranty valid if I use it for commercial purposes?
No, you can only use your LG washing machine for personal residential use. If you use it for commercial purposes, your warranty will be voided.
What should I do if my claim is denied?
If your claim is denied, don't assume the decision is final. Start by carefully reviewing the denial letter or email to understand the reason behind the rejection. Sometimes, claims are denied due to missing documentation, an incorrectly entered serial number or a misunderstanding of the coverage terms.
If the denial appears to be based on incorrect information, gather supporting documentation and request a warranty escalation. Contact LG customer service and ask to speak to a supervisor or warranty specialist. Be polite, persistent and ready to explain your case clearly. Also, keep records of all communications and document every step in the process. Persistence and documentation often increase the chances of a favorable resolution.
Bottom line
LG washing machines have a standard one-year warranty that covers costs to repair or replace the washer, though some parts are covered for up to 10 years. If you want full coverage beyond the first year, you can buy an LG Premium Care plan, which provides extra protection for up to three years.
Article sources
ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:
- Federal Trade Commission, “Warranties.” Accessed Dec. 16, 2025.
- Federal Trade Commission, “Extended Warranties and Service Contracts.” Accessed Dec. 16, 2025.
