LG dishwasher warranty: cost, coverage and plans 2024

What can you expect from your appliance’s warranty?

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LG Electronics manufactures and sells a variety of home appliance products worldwide, including ovens, refrigerators, washers, dryers and dishwashers. LG currently produces several dishwasher models, each with a manufacturer’s warranty. The manufacturer’s warranty covers repair costs should some component of the dishwasher break or fail due to a manufacturing defect.


Key insights

  • LG provides a one- or two-year limited warranty on its dishwasher models.
  • The direct drive motor is covered for 10 years under the warranty.
  • LG Premium Care is a supplemental plan you can purchase to extend warranty coverage. These plans also offer additional benefits like power surge protection.

LG dishwasher warranty coverage and plans

LG includes a limited warranty on all its dishwashers. Two types of warranties are available. Most LG dishwasher models come with a one-year limited warranty, but a few select models have a two-year limited warranty.

The limited warranty covers all the repair and replacement costs (parts and labor) of defective parts for one or two years after the original purchase date. The warranty also covers specific dishwasher components, like the direct drive motor or the main control board. Both warranties cover replacement parts for the direct drive motor for 10 years.

*Labor costs are not included

LG also partners with the appliance protection company Asurion to offer extended warranty coverage for up to three years after the manufacturer’s warranty expires. The LG Premium Care Plan covers certain repair costs not included in the manufacturer’s warranty, like damages caused by daily use.

Limits and exclusions

The warranty document details the terms and conditions of your dishwasher’s warranty coverage. There are some conditions in which the company will not cover repair costs. Some of those exclusions to coverage include damages caused by:

  • Use of parts, materials or cleaning products not authorized by LG
  • Improper installation, repairs or maintenance
  • Transportation or handling (e.g., dents or scratches on exterior)

Before installing and using your new LG dishwasher, be sure to read both the warranty document and your manual. Failure to adhere to the instructions outlined in those documents may void the warranty.

LG dishwasher warranty discounts

The warranty cost is built into the price of an LG dishwasher, so no warranty-specific discounts are available. However, the company offers limited-time promotions where you may receive a free warranty extension if you purchase an eligible LG appliance and register it within a certain period.

How to register a LG dishwasher

You can register your LG dishwasher by visiting the product registration page on the company’s website and creating a MyLG account. While product registration isn’t required for warranty coverage, it gives you access to other benefits, like online repair scheduling.

To register, you’ll need the model and serial number of your new LG dishwasher. In addition, you’ll need to enter the original purchase date and price. It may be helpful to scan and upload a copy of the proof of purchase (or receipt) to complete your registration.

LG dishwasher warranty cost

A limited warranty is included with the purchase of an LG dishwasher. You can purchase the LG Premium Care Plan through Asurion to extend your coverage. Plan costs vary based on where you live and the original purchase price of the dishwasher.

You can get a free quote on the LG Premium Care website. The ConsumerAffairs Research Team received price estimates for these care plans, which range from $67 to $177.

How to file a claim for your LG dishwasher

You can schedule in-warranty repairs by signing in to your MyLG account. If you haven’t already created an account and registered your product, you’ll need to do so to schedule an appointment with the service center. You can also call customer support at 800-243-0000 Monday through Sunday between 8 a.m. and 9 p.m. Eastern.

LG dishwasher warranty vs. home warranty alternatives

The manufacturer’s warranty that comes with your new LG dishwasher purchase could come in handy if parts break within the first few years. However, you may want to consider adding a home warranty to get extra coverage for your dishwasher and other home appliances.

A home warranty can help pay for the repair and replacement costs of dishwashers, air conditioners, refrigerators, water heaters and more. The manufacturer’s warranty only pays for parts and labor costs for the first year, while a home warranty generally covers all repair costs after the manufacturer’s warranty has expired.

Keep in mind that dishwashers, along with other kitchen appliances, may not be included in basic home warranty packages. You may need to upgrade plans for appliance coverage, so check with your home warranty company.

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Pros and cons of LG dishwasher warranties

The LG dishwasher warranty covers the direct drive motor for 10 years, which is one of the most expensive parts of the dishwasher to replace if it breaks down. For reference, other appliance companies may not offer warranty coverage for the motor after the first year. In addition, parts and labor costs may be covered for up to two years, depending on the dishwasher model.

A drawback to the LG dishwasher warranty is that customers have complained of service issues with in-warranty repairs. Also, you must use LG’s Service Center, which may be harder to get an appointment with than with your preferred appliance technician.

Pros

  • 10-year warranty coverage on the direct drive motor
  • Parts and labor costs may be covered for two years

Cons

  • Some reviews mention service issues
  • Must use LG service center for in-warranty repairs

» READ: LG dishwasher reviews

FAQ

What is an LG dishwasher warranty?

The LG dishwasher warranty is a one- or two-year limited warranty, depending on the dishwasher model. It covers 100% of parts and labor costs for in-warranty repairs.

How long is a warranty on an LG dishwasher?

Most LG dishwasher models come with a one-year limited warranty, but some select models may have a two-year limited warranty. Parts and labor costs are covered during this time frame. The warranty also provides extended coverage for specific dishwasher components — for example, the direct drive motor is covered for 10 years.

What is LG’s customer service information?

You can call LG’s customer service at 800-243-0000 or email using the contact form on the company’s website.

Bottom line

The LG dishwasher warranty provides coverage for specific parts of the appliance. Two types of warranties are available, and most dishwasher models come with a one-year limited warranty that covers 100% of repair costs. With both warranties, the direct drive motor is covered for 10 years.

» MORE COVERAGE: Home warranty plans and coverage


Article sources
ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:
  1. LG Electronics, “Limited Warranty.” Accessed Jan. 10, 2024.
  2. LG Premium Care, “Frequently Asked Questions.” Accessed Jan. 10, 2024.
  3. LG Electronics, “Request a Repair.” Accessed Jan. 11, 2024.
  4. LG Electronics, “Register Your Product for Exclusive Benefits!.” Accessed Jan. 11, 2024.
  5. LG Electronics, “Email.” Accessed Jan. 11, 2024.
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