LG Refrigerators Reviews

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About LG Refrigerators

LG is an electronics company that offers a variety of innovative and state-of-the-art products for the entire home. The company's refrigerators feature advanced technology and innovative features like wireless internet and app accessibility, LG makes fridges for every budget.

Pros
  • Beautiful designs
  • Wi-Fi and app accessibility
  • Innovative features
  • Multiple options
Cons
  • Expensive
  • Multiple recalls

Helpful Reviews

Lake Mary, FL
Verified purchase
Just spent $700 to replace the compressor on my 9-year old LG refrigerator. This has been the worst refrigerator I have ever been around. After a couple of years the compressor st...

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Killeen, TX
Verified purchase
I was on a very tight budget but I also wanted a fridge that stuck out on the kitchen. I like the fact that it has temperature control and an ice maker. It keeps time and also has...

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LG Refrigerator models

From basic top- or bottom-freezer models to industry-leading smart technologies, LG offers fridges for multiple budgets and lifestyles. Its main styles include:

  • Top freezer: Freezer with door on the top
  • Bottom freezer: Pull-out freezer on the bottom
  • Side-by-side: Vertical refrigerator and freezer next to each other
  • French door: Double-door refrigerator models with a freezer door on the bottom
  • Door-in-door: More storage with extra doors for sauces, drinks and more
  • Smart/Wi-Fi enabled: App connectivity and screen view

LG’s ThinQ App lets you control and manage your appliances. The app’s features include notifications for an open door and the ability to activate the energy-saving mode.

LG refrigerators are available at a variety of retailers, including The Home Depot, Lowe’s and Walmart. You can also buy LG refrigerators through its online site, which lets you easily compare different models and prices to find the best one for your needs and budget.

LG Refrigerator prices

LG’s refrigerators cost varies based on the model and features you’re interested in. Below, we charted out the cost ranges for some of LG’s popular styles.

StylePrice range
Top freezer$899 - $1,499
Bottom freezer$1,169 - $1,799
Side-by-side$1,221 - $1,899
French door$1,221 - $2,849
Door-in-door$1,299 - $4,399
Smart/Wi-Fi enabled$3,779 - $7,999

LG Refrigerator FAQ

How long do LG refrigerators last?

LG states its refrigerators should have about a 20-year lifespan.

Are there any recalls on LG refrigerators?

Yes, there is a current recall of approximately 20,000 LG and Kenmore Elite Trio three-door refrigerators.

How do I claim my LG warranty?

Register your LG Product on the company’s website to save your product information for the future. When you need to make a claim, simply access your online account.

How long is the LG refrigerator warranty?

LG refrigerators come with a five-year warranty for cooling (sealed) system components and a 10-year parts and five-year labor warranty for the linear/inverter compressor. All other noncooling system parts come with a one-year parts and labor warranty.

How do I contact LG support?

You can contact LG support through the company’s website or by calling its customer service team.

Still have questions?

Are LG Refrigerators good?

LG is a leader in appliances and pairs innovative kitchen technologies with modern designs to provide state-of-the-art refrigerators that look as good as they perform. LG refrigerators are ideal for people who have a more flexible budget and prioritize their refrigerator's design and functionality over its cost.

Shop with confidence

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LG Refrigerators Reviews

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    Page 1 Reviews 0 - 10

    Reviewed May 22, 2026

    Our LG fridge has been a disaster. Last week was the second failure in less than 2 years. We will NEVER, EVER buy another one. The support from LG has been equally awful, that is to say, ZERO. This for the top-of-the-line fridge with French Doors, bottom freezer, ice in the door, etc.

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    Customer ServicePriceRefunds & PayoutsMaintenanceStaff

    Reviewed May 21, 2026

    I purchased LRSOS2706S refrigerator in Sep Oct 2025 and it had to be replaced on Day 3 due to a broken piece being installed at my home. After that the refrigerator has been been behaving weird, the temperature is not consistent and it makes noise sometimes. I called customer service and they refused to help me. I would like to get my money refund. Buying such an expensive refrigerator and not getting proper help, Jose and Ben were the people on the call.

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      Price

      Reviewed May 20, 2026

      Just over 5 yrs old and compressor died. Got quote to repair at $1100 - 1500! Will buy new different brand than waste money on junk!

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      Customer ServiceCoveragePricePunctuality & SpeedMaintenance

      Reviewed May 18, 2026

      We have had our LG refrigerator for just over 5 years. We also registered the refrigerator with LG when we purchased it. A few months before the warranty expired, the freezer stopped working. We made an appointment for warranty service, then the freezer started working again and we cancelled the appointment. This occurred 3 more times over the next 6 months. Each time we had to cancel the appointment because the refrigerator began working again. The fourth time, both the refrigerator and the freezer stopped working. This was over a month ago. Not only is the compressor not functioning, but each time we plug or unplug the refrigerator, it arcs at the outlet.

      LG instructed us to unplug the unit and not use it. That was more than 3 weeks ago. We did all the troubleshooting with LG via phone, email, and text to no avail. I have notified LG that we have lost over $1,000 of food, purchased a separate freezer until for over $300, and purchased a used refrigerator we had to put in our basement to keep our food. Since then, for over a month, I have had 12 separate correspondences with LG regarding the issue and getting someone here to repair the refrigerator.

      LG has done nothing short of making us jump through hoops. I have submitted the purchase invoice, the model and serial off the refrigerator, the delivery information, and the delivery acknowledgement which I signed. Each time, LG asks for more documentation and now says that they checked the invoice on the Home Depot slip with Home Depot and it does not exist. They also claim that the delivery receipt from Home Depot is unacceptable. Each email I receive back from them is filled with gratuitous remarks, then tells me that the paperwork is not sufficient. There is no more paperwork other than the original invoice and the delivery receipt, yet they continue to delay and tell me once I provide more information that I could not possibly have. They said once approved it would take 7 days to get a repair person here. They are now adding in that there could be a charge for the repair as well.

      This has been one of the worst customer service experiences we have had for something that should be (1) simple to confirm via the paperwork, and (2) LG knowing full well that we are a family of four with a refrigerator that does not work who have spent almost $2,000 in food and backup units while they use what looks a lot like stall tactics so they do not have to honor the warranty repair. We have other LG products, but have never had to deal with an issue like this.

      Now that we know how LG handles their warranty claims, stalls and requests paperwork repetitively that has already been supplied, and has no consideration for the fact that we have gone for over a month without a working refrigerator, we would never purchase another LG product. I will file a complaint with our attorney, the Better Business Bureau, and the Attorney General's office. IN addition, LG should not have access to my Home Depot account where I bought the refrigerator to check on purchases without my consent. Not only are they in violation of privacy rights, they have blatantly ignored their responsibility. I would not recommend LG to any customer. The purchase may work fine when you get it, but if our experience has shown anything, it is that LG does not stand behind their products and uses delay tactics to absolve themselves from responsibility.

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      Reviewed May 17, 2026

      My LG refrigerator from costco had multiple issues - nothing was resolved. We pulled along till it finally conked now. Costco has another good deal on LG. I am deciding between LG and a whirlpool. Any ideas on how the current refrigerators are? I don't want to be stupid and buy another refrigerator that will only last 7 years. Anyone here with ideas?

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      Customer ServiceCoverage

      Reviewed May 16, 2026

      I have had LG appliances for 6 years now. They were a year old when we bought the house. If you are not the original owner, they absolutely will not cover any warranty. Dishwasher went first at 3 years old, then the microwave at 4 years old, then the oven at 5 years old, and now the fridge at 6 years old. I took my chances with Frigidaire. LG is junk, and the attitude with their customer service is also horrible. DON'T WASTE YOUR TIME and YOUR HARD-earned MONEY. YOU'VE BEEN WARNED!

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      Customer ServicePunctuality & SpeedRatesHonesty & Transparency

      Reviewed May 13, 2026

      I agree with everyone else. I will never buy another LG product again. My refrigerator has never worked properly. The compressor is notoriously weak in these units. I also had issues with the crisper drawers; they're not very useful. Even using the drawer settings as instructed, the produce dries out quickly. My food is spoiling at a much faster rate than the previous refrigerator I had (a Samsung). LG kept pestering me for a review, and when I made an honest one, calling out all these problems, they cut it and told me it didn't follow guidelines. If you are seeing good reviews, they may be false. I certainly know that they refuse to post negative reviews (even if they are earned and honest). Bad company, bad product.

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      PricePunctuality & SpeedRates

      Reviewed May 13, 2026

      There is a reason LG has a rating of 1.2. I bought a LG refrigerator in 2021 and six months later, the compressor went out. It took LG six weeks to get another compressor. It ruined over 400.00 worth of food. Then May of this year, the compressor went out again, ruining another 400.00 worth of food. They want to charge me to replace warranty compressor. Read the reviews. Unfortunately, I didn't. They have a class action suit going on due to so many compressors failing and with their knowledge. They are terrible. Their support team is terrible. Don't walk away, run from purchasing a refrigerator from them.

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      TechPunctuality & Speed

      Reviewed May 12, 2026

      I purchased LG refrigerator and stove and both are broke at the same time. LG stove when you turn on one burner to come on. They repaired and a year later same thing. Refrigerator not making ice.

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      Reviewed May 11, 2026

      I am very dissatisfied with my LG Fridge ThinQ. Can not drink the filtered water nor use the ice. Incredible amounts of white sediment.

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      LG Refrigerators Company Information

      Company Name:
      LG Refrigerators
      Year Founded:
      1958
      Address:
      201 James Record Road
      City:
      Huntsville
      State/Province:
      AL
      Postal Code:
      35824
      Country:
      United States
      Website:
      www.lg.com