LG Refrigerators

LG 36" stainless steel French door with internal cold water dispenser, 2 lower pullout drawers, one with an ice dispenser. Well built and reasonably priced. Quiet and roomy. Good lighting inside. Plastic drawers inside could be a little sturdier.

I do love the French door refrigerator with the exterior water and ice dispenser. I did have difficulty with the exterior coating (called black stainless steel, which it is not) chipping off and had to fight tooth and nail to get anything done because they called it a cosmetic issue. I was not. It kept flaking. It was a defect in the coating. The refrigerator itself has been easy to clean, has multiple shelf options, and I love the wide drawer at the bottom. The freezer also has a top drawer to keep all those smaller things that can get lost in the bottom of a freezer. Also space enough for me to separate my meat from everything else, so I can see quickly what I need to replenish. The ice maker is great! Options to make extra if you're having guests is a great feature and you can switch from cube to crushed.

After just over two years, both refrigerator & freezer stopped cooling. Our utility company provides 'Appliance Protection' service, however, after waiting a month, the technician informed me that it is the compressor. When we purchased dry ice to save our frozen foods, I told the merchant about my problem. He told me at least a dozen people with LG or Samsung refrigerators had the same problem. The problem seems to be a common issue.

Beautiful looking refrigerator! It is the first bottom freezer with upper french doors I have owned. I was very hopeful that the ice maker and water in the door would match my Kenmore. Almost. The ice cubes are a little smaller and don't last as long. It also connects to my phone and tells me if the power is off or the door is left open. I have never used this feature during the month I have owned the refrigerator. I was able to buy it on sale from Home Depot this summer and also use gift cards earned from my credit card. I am happy with the arrangement of the doors and shelves. The bottom drawer freezer allows for easier viewing and access. LG seems to be a great product thus far and I am happy with the purchase.

I have a now ten-year old LMX25964 ST Refrigerator made by LG. It is a French door version with two pullout freezers underneath. It has worked flawlessly with one exception. The hinge wore out on the right side. There's just a piece of Delrin plastic that rides on the hinge. I started seeing powder from the metal grinding for like two years before I realized what was going on. Maybe I put too much weight on that door. I now store the milk on the solid shelf off the door. It cost me about an hour looking at YouTube to figure out how to fix it and around $20 in parts.

I purchased an LG French Door Refrigerator and it turned out to be a LEMON. I should have done my homework because after doing very little research I discovered these refrigerators have been breaking down for over 15 years and stores such as Home Depot and Best Buy continue to sell them. I have no idea why the government has not stepped in to take control of this problem. Not only are they selling defective refrigerators, but they make no effort to help you when the unit breaks down. I purchased mine (model LFXC24726S) in July of 2016. From day 1 there were issues. The problem is the refrigerator stops working and then starts again for no apparent reason (so you think maybe you left a door open or something). With mine the compressor just failed along with several other parts.

Three weeks without a refrigerator. Linear compressor stopped working. Had to throw out most of the food ($300 worth). Repairman is still waiting on the part to be released from LG. Horrible service. Will never buy another LG product. Expensive junk! #LGRefrigerator #LGappliance #LGproducts

My fridge was having insufficient temperature problem. I made complaint for Repeat repair with Coimbatore branch incharge Mr. **. Earlier it was attended by his technician only. Also complaint was registered with Customer Care on 28.04.21. Pls find below complaint confirmation: "Dear customer ** is given to **. After completion of your work to your satisfaction please share the Happiness Code: 11500 with our Service Engineer to close your Service request. You can also visit us on https://bit.ly/lg-customer-support." ——— Though I followed MANY times with Mr. ** & Customer Care, nobody cared & attended the problem. Already I paid ₹649. I waited till today morning. Since Lockdown was announced, I arranged with private company and got repaired within 4 hours. Change your logo “LG Never care” instead of “LG Care”. Waste of Time. Waste of food kept in fridge. Since you failed to rectify my repair, pls return my amount ₹649.

I purchased an $1800 refrigerator in the Spring of 2020 and it stopped working 9 months later. It is 9 weeks since I first reported the problem to LG. Two technicians sent to my home and authorized by them can not fix the broken compressor. LG is refusing to replace or refund and keep directing me back to customer service where we start all over again with overseas representatives reading a script and not seeming to grasp the situation. In trying to figure out how to reach a human who could move forward with a promised replacement, I discovered tons of other disgruntled customers dealing with the same frustrating experience: non-working products still under warranty that LG is either incapable of repairing or unwilling to replace or refund. Not worth the risk—buy another brand.

I purchased an LG refrigerator 3 1/2 years ago & 2-months ago it completely stopped working. An LG service tech was at my house 6 times. They replaced the compressor, condenser, drier and evaporator and it’s still not working. Trying to get this resolved has been a nightmare and this entire time I’m without a refrigerator! In the past my family had always purchased Kenmore refrigerators and they lasted 20+ years.