LG Refrigerators

During the first year of purchase LG LMXS27626S/01, the refrigerator stopped keeping food cold. Compressor was replaced and food was cold. Ice maker does not produce enough ice and is replaced. Now, the refrigerator will not keep normal refrigerator temperature set at 37 with a thermometer place inside refrigerator. It shows 30-32 degrees which food is partial frozen. I feel, the wrong compressor was installed where new problems surfaced after replacement of compressor. I would not recommend LG refrigerator to anyone. This refrigerator should have been recalled due to compressor issues and not adequate keeping normal refrigerator temperatures.

Bought a LG refrigerator from Lowe’s. 3 months after the warranty expired the compressor and evaporator go bad. No LG service in our area. Small local service company came out and wanted $2k to repair and had to order the parts.

Both refrigerator stopped cooling on 12/24/2022. Smart Diagnostics analysis indicated (inverter linear) compressor failed. After multiple calls to LG Customer Service and escalation to Presidential Liaison, LG is unable to locate a service provider to repair a refrigerator that is still under parts and labor warranty. I would not recommend a refrigerator with a inverter linear compressor to anyone.

After only 9 months of use we cut our losses and got rid of our new LG refrigerator (model # LMWC23626S). The reasons are twofold: poor product performance and even worse aftermarket service. Due to pandemic supply issues the appliance was ordered in November 2020 and delivered late January 2021. This was a proactive approach for a home we were building. The refrigerator was securely stored in its shipping box till its installation in March 2022 (home construction was delayed due to the pandemic). Within a month the fridge stopped working, registering a “FF” (freezer fan) error code. Rebooting the appliance only led to a repeat of the same error code.

My refrigerator is less than 5 years old and 8 months ago, my refrigerator and freezer both failed. The LG certified technician said the compressor, evaporator, and filter/drier needed to be replaced. He told me that there had been a Chinese made compressor that was widespread failing in many of their refrigerators. The repair was done on March 16, 2022. LG refused to cover my food losses, saying the 5 days my refrigerator was down shouldn't have resulted in lost food. On November 27, 2022 both freezer and and refrigerator have failed again, and the soonest the repair service call could be scheduled was for tomorrow November 30th. I never had a refrigerator stop working ever and I'm currently in my 60s... LG was represented as a reliable brand, and I hope we can all get the word out on what is happening.

Warning - Do not buy any LG products. They do not care about their customers or whether their product functions the way that they advertise. They give you the run around and do nothing but run you in circles hoping you will get frustrated and go away. Our brand new refrigerator came with a factory defect and trying to get LG to repair or replace it has been a frustrating and time consuming effort. Their solution - give me a refund, take my refrigerator and the be without a refrigerator for 3-6 weeks while we wait for another refrigerator to be delivered. REALLY? Be without a refrigerator for weeks is their solution? Bottom line - they got our money and they do not care whether we have a product that is 100% functional. So after 6 weeks and counting, we have a brand new refrigerator that will not dispense water and an door alarm that goes off when the doors are securely closed.

I bought a LG refrigerator 4 years ago from PC Richards in Enfield, CT and I have had to throw out so much food away as the condenser dies every two years. We are now waiting for a condenser to arrive and we can’t get it installed until Nov 18! The first condenser we had to wait for 3 weeks and then an appointment for a tech to come out. Fortunately we bought an extended warranty for it but I have had to throw out hundreds of dollars of frozen and refrigerated food which there is no compensation for on LG's end. As my warranty is ending the next time it dies I am throwing out this worthless refrigerator out and will not ever buy another lg appliance. Buyer beware the refrigerator is a piece of crap for a lot of money. Thank goodness for my Sears refrigerator I have had for 15 years in my basement without a day of trouble.

LG refrigerator, 4 years old, compressor died. I read reviews, warranty claims, and decided to purchase a new, different, fridge. Not worth the pain and hassle. I do not and will not recommend LG products across the board.

I purchased the LG side by side refrigerator in May 2019. In July 2022 the freezer and ice maker Stopped working. I called LG and didn’t get a response so I called another repair service. The compressor was not working. LG was aware there was a compressor problem with their refrigerators manufactured in 2018 but they refused to reimburse the $880.00 it cost to get the refrigerator repaired because I didn’t use an LG repair person.

I bought a new LG Elite refrigerator when we bought a house. It lasted exactly 4 years before it started not cooling effectively. I called local places to see if they could repair it and they all said the same thing. LG refrigerators are disposable. They last 4 or 5 years and then the plastic parts they use instead of metal parts start to fail. They wouldn't even try to repair them because the basic components are so poor. DO NOT BUY AN LG REFRIGERATOR!!!!