LG Refrigerators

I’ve dealt with LG stuff through the years and the products that I’ve gotten seemed to work very well. Aside from TVs and others, being in the elevator business, I have bought and installed LG elevators, which were good quality products. We got an LG refrigerator and it works well. It keeps the food cool. And when it’s working right, it keeps the ice cream hard, and I like that. I was just having an issue with the food getting warm. Their technician came out within a day and a half and fixed it, but didn’t get it right on the first time.

We bought everything LG in the kitchen. My in-laws have Samsung and they had a lot of problems with their refrigerator. We've had our LG refrigerator for four years now. I like the quality of it, but we've had it repaired eight times. And I thought, maybe after the fifth time, they would say, "Eh, it's a lemon." Maybe they'd give us a new one, but they didn't. So, that was probably 15 hours of my time that I had to stand on getting it fixed.

I needed a dishwasher. LG had a whole set of stuff on sale and I thought it looked good. So I bought it all including the refrigerator and the washer. I also use LG phones, so I like their products. Within an hour after the service people left and delivered, I noticed a dent in the refrigerator door. We then had multiple appointments. The guy came out twice and he didn’t have what he needed. Then we had more appointments that were cancelled. Finally, I had one that they cancelled and when I called the vendor that I had been dealing with, they told me that I had to refile my claim. I then got a hold of LG directly and I found out that the vendor had ordered in a wrong door and all this time, they never returned it, so LG never sent them a replacement. So the vendor kept scheduling an install and they expected me to have the door. The vendor was not knowledgeable at all.

I was happy with the young man that repaired our refrigerator. He was professional and completed his work within a timely manner. I was disappointed in LG for not trusting me, I told the lady the compressor was not running. The fan and lights were working, just not the compressor. The temperature in the refrigerator was 65 degrees plus. I also told her I had heard the compressor running loud a few days before and now nothing. If the lady at LG had trusted me, the part could have been ordered and here or with repairman when he arrived here the first time and I could have my refrigerator repaired and running a week earlier.

I’ve known about LG Refrigerators for a long time and I liked its design. I was so excited to find it. I have a bottom freezer refrigerator and I like the adjustable shelf although I wish there are more shelves that are more adjustable. Also, I can have shelves on either side of the refrigerator at different heights. I wanted a single-door refrigerator and it's a double-door but it’s alright. It looks nice and it’s fine. However, I’m not happy that my freezer keeps frosting up.

When we decided to buy an LG refrigerator, we considered the options they had and the style. We looked at other brands before we decided on this one too. Anyway, I like the French door, however we're not very happy with the appliance because it's only been three years and it's not cooling. There was something going on about the compressor having problems with this particular model that we bought, but the problem we had was a leak on the evap. coil. We called LG directly and they sent someone out to fix it, which is good. The contractor was good and they fixed the problem.

I liked my LG refrigerator when I bought it about three years ago, but its compressor went out, and I wasn't very happy with it a few weeks ago. I love the refrigerator, the way it operates as well as the shelving, and it's easy to take care of. But then I noticed my freezer things were getting a little mushy soft in the freezer. A few days later, my son came over and we went through the directions on how to restart it. You pull the plug and let it rest, which we did, and we adjusted some other things. But when I got up the next morning, my whole kitchen floor was full of water. So, he said the compressor went out on it. LG then came out here and put a new compressor in. They also sent me a check for the food that I lost, which I did lose a lot. I appreciate that I didn't have to put any money out, but it was very frustrating. A refrigerator should last longer than three years.

I had heard that LG products were reliable and we considered that when we bought our black stainless fridge and we’re really happy with that color. We used that for the other appliances that we have so it’s kind of a styling issue for us.

We were at ABC Warehouse and they had a good sale going. We needed a refrigerator and got one. We had our LG refrigerator for a couple of years but I can't believe they would build something that turns out to be unrepairable for something as simple as an ice maker. You gotta turn it in and can't repair it. It had something to do on the inside of the refrigerator that was causing the ice maker not to work, and you couldn’t get to it as it was sealed.

We had an LG washer and dryer and when we were shopping, we liked the brand. I like the refrigerators space, and the reflector under the French doors. But we had to have the compressor replaced twice in like three and a half years. The refrigerator seems to be okay now though. The tech said that when I got the first one replaced, they haven’t actually solved the issue with the compressor yet. He said that now, it has been updated and it should be fine.