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About LG Refrigerators
LG is an electronics company that offers a variety of innovative and state-of-the-art products for the entire home. The company's refrigerators feature advanced technology and innovative features like wireless internet and app accessibility, LG makes fridges for every budget.
Pros & Cons
- Beautiful designs
- Wi-Fi and app accessibility
- Innovative features
- Multiple options
- Multiple recalls
LG is an award-winning technology company that produces innovative and modern refrigerators. While its products can be pricey, the advanced technology and sleek design set LG’s products apart.
Top LG Refrigerators Reviews
I have always enjoyed LG electronics and products and have never heard negative feedback. All lg products that I have owned have all lasted as long as they were guaranteed to last...Read full review
I was on a very tight budget but I also wanted a fridge that stuck out on the kitchen. I like the fact that it has temperature control and an ice maker. It keeps time and also has...Read full review
LG Refrigerator models
From basic top- or bottom-freezer models to industry-leading smart technologies, LG offers fridges for multiple budgets and lifestyles. Its main styles include:
- Top freezer: Freezer with door on the top
- Bottom freezer: Pull-out freezer on the bottom
- Side-by-side: Vertical refrigerator and freezer next to each other
- French door: Double-door refrigerator models with a freezer door on the bottom
- Door-in-door: More storage with extra doors for sauces, drinks and more
- Smart/Wi-Fi enabled: App connectivity and screen view
LG’s ThinQ App lets you control and manage your appliances. The app’s features include notifications for an open door and the ability to activate the energy-saving mode.
LG refrigerators are available at a variety of retailers, including The Home Depot, Lowe’s and Walmart. You can also buy LG refrigerators through its online site, which lets you easily compare different models and prices to find the best one for your needs and budget.
LG Refrigerator prices
LG’s refrigerators cost varies based on the model and features you’re interested in. Below, we charted out the cost ranges for some of LG’s popular styles.
|Top freezer||$899 - $1,499|
|Bottom freezer||$1,169 - $1,799|
|Side-by-side||$1,221 - $1,899|
|French door||$1,221 - $2,849|
|Door-in-door||$1,299 - $4,399|
|Smart/Wi-Fi enabled||$3,779 - $7,999|
LG Refrigerator FAQ
How long do LG refrigerators last?
LG states its refrigerators should have about a 20-year lifespan.
Are there any recalls on LG refrigerators?
Yes, there is a current recall of approximately 20,000 LG and Kenmore Elite Trio three-door refrigerators.
How do I claim my LG warranty?
Register your LG Product on the company’s website to save your product information for the future. When you need to make a claim, simply access your online account.
How long is the LG refrigerator warranty?
LG refrigerators come with a five-year warranty for cooling (sealed) system components and a 10-year parts and five-year labor warranty for the linear/inverter compressor. All other noncooling system parts come with a one-year parts and labor warranty.
How do I contact LG support?
You can contact LG support through the company’s website or by calling its customer service team.
Are LG Refrigerators good?
LG is a leader in appliances and pairs innovative kitchen technologies with modern designs to provide state-of-the-art refrigerators that look as good as they perform. LG refrigerators are ideal for people who have a more flexible budget and prioritize their refrigerator's design and functionality over its cost.
LG Refrigerators Reviews
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I recommend buying an Lg refrigerator to no one, the warranty covers the compressor but no installation, the calls give you a name with whom you can fix it, they put the new compressor on January 27/2023 and today May 31/2023 it is broken again. Lg is voted money.
HAS NOT WORKED SINCE DAY 1. I bought this a Lowe's in Burleson Texas on May 3, 2023. It is now May 26, 2023 and I have had 2 repair days with no results and it did not work from day one. I am super mad that LOWE'S obviously knows they are selling bad appliances because they stopped taking returns in March 2023. You have to have it back in store in 48 hours or NO REFUND! It was a weekend after I purchased it and I did not contact them until the following Tuesday to discuss returning the broken fridge. THEY HAVE to know they are selling bad products. Why else would they say NO to a refund of a brand new appliance? LG has sent repair man out 2x. New compressor didn't fix it so he is now going to replace the motherboard and condenser because I requested a buyout from LG and they won't give me my money back until there have been two repairs on the same part.
I guess they just replace all the parts to force you to keep it longer even though it don't work, Lowe's gets to keep interest on my money and I have NO fridge at all. This model has a 2% failure...I would guess it's much higher, but the repairman said this model has known issues in 2% of them. Not only am I out that money sitting in Lowe's bank account, but I have had to miss 2 full days of work for repairs and it is still waiting for more days of repairs to come. Recommends this product ✘ No.
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My LG refrigerator quit working after 5 years. The compressor went out but was covered for longer. Contacted LG for a warranty repair, it took LG two weeks to locate an authorized facility. Both LG and I called this facility several times over a period of 3 weeks, but no appointment was ever made. LG told me they had No other authorized facilities in my area so they issued me a Refund check that was a fourth of what I paid for the refrigerator. I ended up contacting another one of LG's authorized repair facilities located an hour away on the other side of the state and had to add $500 along with the check LG sent me to get my refrigerator fixed.
LG doesn't care about its customers. During this ordeal I ended up purchasing a small dorm refrigerator from Home Depot, while I was there I looked at New full size units in case I needed to buy a new one, both associates that were working told me they don't recommend LG due to the number of faulty compressor issues. I'll purchase a Whirlpool next time, this is my First and Last LG appliance.. LG doesn't care about their customers...
I really enjoy writing favorable reviews. In this case, I cannot. We had a home fire, then switched all of our appliances to LG. The refrigerator is 3 years old and stopped working Saturday, May 6, 2023. We were told it was probably the compressor and under warranty, and we should contact a local appliance repair. We called Metropolitan on Monday, they came out on Wednesday, May 10 and confirmed it was the compressor. They said LG is known for bad compressors on their refrigerators.
He said it would take 2-3 days to order since they didn't have one in stock. They called today, May 16, and we were told it should be at the shop on Friday the 19th and they would be out Monday May 22. If they show up as planned it will be OVER 2 WEEKS WITHOUT A REFRIGERATOR. This is beyond terrible service, there has been no communication at all from LG. I would highly recommend NOT purchasing LG products based on their terrible service, they just don't care.
Bought a very expensive LG refrigerator 18 mos. Ago. Three weeks ago, it just stopped making ice. Craft ice and ice machine in the door. After reviewing the owners manual and watching numerous lg videos on Youtube we were unable to fix the issue. I called lg customer service and was told the refrigerator stopped making ice because it needed a software update. There is nothing in the manual stating this might be the issue, nor did I receive any notification from lg that this was a mandatory update to keep the refrigerator running properly. One week later, craft ice is working but ice machine in door is not working. Again, nothing in the manual or lg website for troubleshooting this issue.
Called lg customer service and was told to unplug the refrigerator for 10 seconds then replug. Craft ice is working, ice indoor is making ice but not dispensing. When I press the reset button, the ice tray empties and fills with water. Nothing is caked with ice and the sensor arm works effortlessly. Called lg this morning and was told they have no way of knowing what is wrong and that I will have to coordinate with an lg service representative to come out and figure out what is wrong. Of course this $4,000 refrigerator is 18 months old so there is no warranty and all costs (which they could not provide) will be my responsibility. The customer service guy, ken, was rude, condescending and of no help at all, only to inform me that it was my problem. So disappointed, and felt extremely disrespected. Horrible experience.
My story begins Feb 8th with the purchase of 3 identical refrigerators with top freezer offer, a factory installed filtered water dispenser and option ice maker. Our company has many apartments for rent in the downtown area and these refrigerators were selected base on 33” wide dimensions and convenience features. Refrigerators arrived on or about Feb 15th 2023 but the optional ice makers were backed ordered.. Ice makers arrive 1st April and installed as accordance to LG instructions. Instructions state it sometimes takes 24 to 48 hours to make ice. After 72 hours no ice. Go back to retail we purchased from to inform and they sent technicians to investigate. They were unable to resolve the issue. Next step LG sends their authorized technician and his conclusion was the the plug and play wire harness was defective and that no current was feeding the servo that supplied water to the ice maker.
I personally have spent over 10 hours of my time, multiple trips back to the retailer and logged more than 11 phone calls to LG attempting without success to get someone of authority at LG to resolve our issues. As of today’s date I am still waiting. Customer service is a crap shoot. If you’re lucky you get someone working in the office of LG and in some cases I got CS individual working from home who were rude and twice hung up on me.
I purchased an LG refrigerator about 7 years ago, one of the reasons besides the features was that it had a 10 year warranty on the compressor. So this past weekend, opened the refrigerator and it was warm, freezer was thawing out. I spent several hours on hold trying to get a hold of someone, and then my wife got a hold of someone the following day after being on hold for hours. They could barely speak English, and there was no one in the area that could work on it, and was told it would be cheaper for us to buy a new one than to pay someone to come from hours away to work on it. I talked to some local repair facilities and no one would do it because they said LG does not pay their warranty claims. I have medication that has to be refrigerated, so had to buy a new refrigerator. Not happy and my new refrigerator is not an LG.
Hours on the phone. No one will work on LG refrigerator. Will not buy another LG. Found someone to work on unit in 3 weeks. This really sucks. I will not buy another. I wish the company I bought the unit from told me you will have ** service.
First LG refrigerator 4 bad compressors. So then they replaced it with a new one that lasted three days, another bad compressor.. So they replaced it and it lasted a week before the compressor went bad. HOW CAN LG GET AWAY WITH SELLING JUNK LIKE THAT????
I purchased a LG refrigerator and within 2 years they had to replace the compressor. After replacement I constantly had issues with refrigerator quit working and food loss. They finally agreed to refund 1/2 of my purchase price to replace. I sent all information they requested for refund several times. It has been 8 months and still no refund. Every time I call about it they assure me someone will contact me within 48 hours. I never get contacted. I am out over $6K between two refrigerators. My promised refund was only $1456.64. I should not have to beg for what they agreed to. SB Kentucky
LG Refrigerators Company Information
- Company Name:
- LG Refrigerators
- Year Founded:
- 201 James Record Road
- Postal Code:
- United States
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