LG Refrigerators

We recently bought our first home which had brand new LG appliances throughout the home; great! Major upgrade we thought. 2 months in and the freezer portion of the fridge has failed and the microwave has too... Only to find out we're not covered by any sort of warranty as we were not the initial purchases. Very frustrating experience after settling into our forever home. Do not buy LG for ANYTHING. Anticipating the failure of our washer and dryer as well.

Bought a beautiful $3k LG armoire fridge in Jan '16, worked great until it stopped in Sept '20. Compressor replaced, worked a week or so, failed again. LG contracts with A&E, they came back, said a clog & fixed. Worked a couple days, failed. A&E came again, ordered ANOTHER compressor and other parts, fixed again. Worked 1 day, started temp fluctuating, then quit after a couple days.

We bought our 4 door LG refrigerator in 2015 when we remodeled our home. It is by far the worst appliance purchase we have ever made. We've had the compressor fail and replaced early on, then the ice maker was replaced, then one of the glass doors cracked, and now the compressor has failed again. In both cases when the compressors failed, we have had to throw away the entire fridge full of food, which is very expensive for us. I understand that the technology in newer refrigerators may be more sensitive, and life expectancy may be less than what they used to be, but this has been an inexcusable experience with a very expensive appliance.

"Purchased an LG LFCS22520S on 12/19/15. On October 8, 2019, after only 3 years 10 months, the refrigerator and freezer stopped cooling. Checked the condenser coils and they were clean. Compressor was running, but it was not warm, the fan was running, but, the coils were not cool. All food was moved to secondary fridge, but since the freezer thawed before we noticed (located in the garage), we could only save about 30% of the food, losing about $500 of seafood, steaks, roasts, pork loin, chicken, sausage, bacon, & racks of ribs thrown out today."

I have had an LG fridge for a few months and it has stopped cooling correctly, and the ice and water dispenser do not work. I have tried LG customer service 4 times and, on my last call, have asked to speak with a manager. They all say the same thing, promising a resolution, though nothing happens. I have been waiting for over 3 weeks to get help with my problem, but help has not come. I would purchase any other large appliance from anyone but LG, if I were you.

I do love the French door refrigerator with the exterior water and ice dispenser. I did have difficulty with the exterior coating (called black stainless steel, which it is not) chipping off and had to fight tooth and nail to get anything done because they called it a cosmetic issue. I was not. It kept flaking. It was a defect in the coating. The refrigerator itself has been easy to clean, has multiple shelf options, and I love the wide drawer at the bottom. The freezer also has a top drawer to keep all those smaller things that can get lost in the bottom of a freezer. Also space enough for me to separate my meat from everything else, so I can see quickly what I need to replenish. The ice maker is great! Options to make extra if you're having guests is a great feature and you can switch from cube to crushed.

After just over two years, both refrigerator & freezer stopped cooling. Our utility company provides 'Appliance Protection' service, however, after waiting a month, the technician informed me that it is the compressor. When we purchased dry ice to save our frozen foods, I told the merchant about my problem. He told me at least a dozen people with LG or Samsung refrigerators had the same problem. The problem seems to be a common issue.

Beautiful looking refrigerator! It is the first bottom freezer with upper french doors I have owned. I was very hopeful that the ice maker and water in the door would match my Kenmore. Almost. The ice cubes are a little smaller and don't last as long. It also connects to my phone and tells me if the power is off or the door is left open. I have never used this feature during the month I have owned the refrigerator. I was able to buy it on sale from Home Depot this summer and also use gift cards earned from my credit card. I am happy with the arrangement of the doors and shelves. The bottom drawer freezer allows for easier viewing and access. LG seems to be a great product thus far and I am happy with the purchase.

I have a now ten-year old LMX25964 ST Refrigerator made by LG. It is a French door version with two pullout freezers underneath. It has worked flawlessly with one exception. The hinge wore out on the right side. There's just a piece of Delrin plastic that rides on the hinge. I started seeing powder from the metal grinding for like two years before I realized what was going on. Maybe I put too much weight on that door. I now store the milk on the solid shelf off the door. It cost me about an hour looking at YouTube to figure out how to fix it and around $20 in parts.

I bought my LG fridge in 2017 and my wife and I woke up to the dreaded compressor failure on it this Sat morning. After reading the reviews on here we were prepared for a horrible experience and to have to go without a fridge/freezer for months with two young kiddos!! I was ready to swear off LG just as other reviewers on here, but here is the abbreviated details of what happened. * Called customer service on Sat. (Was nice to them when I called). * Was told there was an open time slot for this Monday (today) for tech to take a look. * My expectation based on reviews here was tech would show up; explain it would be a month for the part to come in and uff....