Ford Motor Company is recalling approximately 830,000 2013-15 Ford C-MAX, 2013-15 Ford Escape, 2012-15 Ford Focus, 2015 Ford Mustang and Lincoln MKC, and 2014-16 Ford Transit Connect vehicles.
The pawl spring tab in the side door latch could break, preventing the door from latching. In certain situations where the door is able to be closed, the door may unlatch while driving, increasing the risk of injury.
Because the rate of reports is higher for vehicles in states with higher ambient temperatures and solar loading
The recall is focused primarily in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Texas, Utah, Oregon and Washington as the rate of problem reports is higher for vehicles in states with higher ambient temperatures and solar loading.
One reported accident and one reported injury may be related to this issue.
Recalled vehicles include 766,682 in the U.S. and federalized territories, and 61,371 in Mexico.
What to do
Dealers will replace side door latches at no cost to the customer. In addition, Ford will launch a corresponding customer satisfaction program for vehicles outside the scope of this recall.
If a vehicle exhibits a broken door latch, Ford will provide a one-time replacement at no charge for the life of the vehicle.