“Most people are way too trusting, way too polite and not nearly inquisitive enough. If everyone spent a little time reading worthwhile history, science and journalism instead of listening to blowhards and con artists, the American middle class wouldn't be imploding quite so quickly.”
A graduate of Southern Illinois University, Jim occasionally studied English literature but spent most of his time as a radio reporter and free lance correspondent covering the social meltdowns of the 1960s.
A serial entrepreneur, Jim founded ConsumerAffairs.com in 1998. A former Associated Press executive, editor and reporter, he has covered just about everything imaginable and a few things that seemed unimaginable until they happened. He is unduly proud of his many enemies.
He lives in the Washington, D.C., area and Sayville, N.Y., with his long-suffering spouse and two dogs, his children having grown up and moved far away.
Expenses have exceeded expectations, driving companies to drop or restrict coverage and raise premiums
The cut-rate carrier's plans are bitterly opposed by U.S. airlines and labor unions
While such incidents are distressingly common, they do seem to occur more frequently in some models
Licensing online-only institutions would be good for business and consumers, regulator says
The advocacy groups had asked auto safety regulators to require automatic emergency braking on new cars
Cheap gas has led consumers to buy more SUVs and trucks, thwarting clean-air goals
Consumer Watchdog wants rules limiting hype about self-driving cars
Trump says he may cut ties unless Cuba offers a 'better deal'
California regulators imposed a $7 million settlement for licensing violations
Credit card late fees may rise in 201711/28/2016
American Express has already announced it will take advantage of higher federal limits
The small but powerful magnets can be swallowed by infants, causing serious injury
It's a response to a big spike in traffic deaths, blamed partly on driver distraction
An aspartame breakdown product interfere with a vital enzyme
British scientists studied weather patterns dating back 450 years
The test flight of Aquila was hailed as a success despite 'substantial' damage
Larger size and 'compartmentalization' protect children in full-size buses
Dog owners claimed the popular Purina chow made their pets sick
Students who thought they would learn 'wealth strategies' got little more than debt, they alleged
Settlement with New York ends a practice that had driven up ticket prices
Email doesn't have to be an insecure medium, as this fast-growing start-up shows