“Most people are way too trusting, way too polite and not nearly inquisitive enough. If everyone spent a little time reading worthwhile history, science and journalism instead of listening to blowhards and con artists, the American middle class wouldn't be imploding quite so quickly.”
A graduate of Southern Illinois University, Jim occasionally studied English literature but spent most of his time as a radio reporter and free lance correspondent covering the social meltdowns of the 1960s.
A serial entrepreneur, Jim founded ConsumerAffairs.com in 1998. A former Associated Press executive, editor and reporter, he has covered just about everything imaginable and a few things that seemed unimaginable until they happened. He is unduly proud of his many enemies.
He lives in the Washington, D.C., area and Sayville, N.Y., with his long-suffering spouse and two dogs, his children having grown up and moved far away.
'The district,' as locals call it, is also known as Washington, D.C.
Even -- or perhaps especially -- advertisers worry about ads cluttering up the web
Customer complaints about service, pricing are taking their toll
The ban on personal electronics on incoming Middle East flights has cut bookings
Personal insurance policies are not enough to protect drivers and passengers
For now, the cars will have a human driver standing by
The trick is to get the right plan from the right company
The incidence of thyroid cancer has more than tripled over the last four decades
If you're single, there are steps you can take to reduce the tax bite
Survey finds only three companies follow Allergan's promise to hold increases to single digits
Dog bites up 18 percent last year4/10/2017
Dogs need to be trained but so do children and others who don't know how to approach dogs
It's the latest big retailer to succumb to the retail tsunami
United once again displays its knack for treating passengers as prisoners
It will display a fact-check flag on selected stories in its news feed
Would despondent Democrats survive without late-night shows mocking Trump?
Xfinity Mobile offers unlimited calling, texting, data for $45 to $65 per month
A Congressional measure would block protections about to go into effect
The study looked at emissions from a Pennsylvania plant that drifted into New Jersey
Broadband carriers given access to consumers' personal browsing records
Who us? AT&T, Comcast, Verizon swear they would never track users around the internet