Gary Guthrie is new to the ConsumerAffairs team. His main beats are technology and travel. Prior to ConsumerAffairs, he was a programming consultant for radio and TV stations in some 20 markets around the U.S., as well as a presentation developer for the likes of Jack Daniel's, Procter & Gamble, AT&T, and Columbia University.
"My deepest consumer belief is one that I take from Tom Peters — that the customer perceives service in their own terms." And Gary gives that angle as much sunlight as possible in his ConsumerAffairs pieces.
He received a B.S. degree in Communications from Murray State University. He lives in Louisville, KY, where he serves on the board at a refugee initiative and can be found rooting on the Bellarmine University Knights any time they’re on the court.
The IRS asks consumers to pay attention to scammers’ common tricks-of-the-trade
Inflation for non-food and non-energy items hold steady near 2 percent
The bottom line is that no airline can deliver everything on a consumers’ wishlist
Saving yourself from potential rip-off is easy, says the FTC
The ridesharing market is fraught with competition, but Lyft is banking on its authenticity to get ahead of the pack
This could be just the tip of the iceberg for students spurned by select colleges think their admission was given to less-qualified students
Fliers booked on the airlines involved are urged to double-check for any changes in aircraft or times
Checking whether you’re booked on one of those jets is a simple procedure
Whether other automakers follow suit or Americans will give up their trucks to go green seems to be of no concern
Since policies continue to be in flux, it’s smart to check with the FAA to see where things stand
There are lots of preventative steps, but nothing beats sleep
The social network’s reputation is in the tank, but it’s not alone according to a new consumer poll
The rideshare pioneer continues to reformulate its autonomous driving plans in hopes of a long-term payoff
How good are you at spoof detection? Google has prepared a test consumers can take to improve their awareness
The FTC is raising awareness about fraud, privacy, and other matters and invites consumers to take part
Baby boomers get the nod for being the generation most likely to protect their online privacy3/1/2019
Consumers should do their homework since the overall ‘best’ program may not actually be the best for them
Identity bandits are lurking out there, and the IRS warns consumers to protect their personal data
Economic fortelling is a hazardous exercise because many things seem to be going the right way at the moment
Don’t blame restaurants or farmers. Most of the squander happens right in our own homes