Gary Guthrie is new to the ConsumerAffairs team. His main beats are technology and travel. Prior to ConsumerAffairs, he was a programming consultant for radio and TV stations in some 20 markets around the U.S., as well as a presentation developer for the likes of Jack Daniel's, Procter & Gamble, AT&T, and Columbia University.
"My deepest consumer belief is one that I take from Tom Peters — that the customer perceives service in their own terms." And Gary gives that angle as much sunlight as possible in his ConsumerAffairs pieces.
He received a B.S. degree in Communications from Murray State University. He lives in Louisville, KY, where he serves on the board at a refugee initiative and can be found rooting on the Bellarmine University Knights any time they’re on the court.
The finding is yet another bump in the road when it comes to cryptocurrency security
Is the airline industry doing everything it can to maximize profits, even to the detriment of passengers?
On the chopping block are more than 30 flyer-oriented protections and regulations
Reports suggest the social media giant will join the fray to protect consumers from fraudulent and manipulative pitches
The new processors are expected to ship in the second half of 2018
Lawmakers say the proposal is even stronger than the original version of net neutrality
The new devices focus on women’s health and children’s physical well-being
The company says homes could cost under $10,000 and benefit those in need
The move comes less than a week after Uber rolled out its driverless truck fleet
A California appeals court will hear the consolidated challenges brought by internet rights advocates
The agency is stepping up its plan to make sure all investors are protected
The evolution of the transportation industry heads towards job losses and big bucks
The company warns users that if they try it again, their accounts may be terminated
The company’s dice roll on raising employee fulfillment is being met with exasperation
Travelers flying on a Basic Economy ticket will need to pay for extra baggage and assigned seats
Initial coin offerings are a boom, and the agency wants to know what’s real and what’s not
The company says it’s taken care of 2.4 million URLs so far
‘AC Wellness’ will launch later this Spring in California
The mistake affects an estimated 1.75 million U.S. credit card accounts
Seattle, Los Angeles are the next moves in the company’s cashier-less experiment