Gary Guthrie is new to the ConsumerAffairs team. His main beats are technology and travel. Prior to ConsumerAffairs, he was a programming consultant for radio and TV stations in some 20 markets around the U.S., as well as a presentation developer for the likes of Jack Daniel's, Procter & Gamble, AT&T, and Columbia University.
"My deepest consumer belief is one that I take from Tom Peters — that the customer perceives service in their own terms." And Gary gives that angle as much sunlight as possible in his ConsumerAffairs pieces.
He received a B.S. degree in Communications from Murray State University. He lives in Louisville, KY, where he serves on the board at a refugee initiative and can be found rooting on the Bellarmine University Knights any time they’re on the court.
The platform denies any wrongdoing and wants users to know they can turn off the feature at any time
The U.S. still has a long way to go to catch up with Europe
Plenty of questions remain about how the company will scale to operate in today’s online world
Repairs could run as much as $180 to ‘future-proof’ the phones
A lawsuit claims that workers responsible for the safety of others are being stressed to the breaking point
The company has plenty of things to weigh, including competition, market need, and affordability of space
Government workers would be given safe harbor on everything from rent to student loans
Privacy concerns have been raised, but the charges have yet to be proven
Airports, national parks, and others take a $100 million hit per day
Costa Rica, Iceland, and Norway continue to offer attractive deals
You may need an atlas for some, but your curiosity may pay off handsomely
The company surrendered its insurance license as part of the agreement
Despite the pats on his own back, Facebook’s honcho shows some pro-consumer concerns
Consumers should only download Echo-related apps created by Amazon
Europe is already ahead of the game, and both California and Vermont are championing the move stateside
FBI issues new warning about money mules12/27/2018
What seems simple and harmless can have serious consequences
The tug-of-war over controlling vs. championing consumer interests begins again
Attackers can install programs, modify data, and create new accounts
There have been lots of airline-related changes in 2018, so make sure you’re on top of everything
HUD is stepping up efforts to promote housing development across America