Gary Guthrie is new to the ConsumerAffairs team. His main beats are technology and travel. Prior to ConsumerAffairs, he was a programming consultant for radio and TV stations in some 20 markets around the U.S., as well as a presentation developer for the likes of Jack Daniel's, Procter & Gamble, AT&T, and Columbia University.
"My deepest consumer belief is one that I take from Tom Peters — that the customer perceives service in their own terms." And Gary gives that angle as much sunlight as possible in his ConsumerAffairs pieces.
He received a B.S. degree in Communications from Murray State University. He lives in Louisville, KY, where he serves on the board at a refugee initiative and can be found rooting on the Bellarmine University Knights any time they’re on the court.
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This time, its sights are set on regulating Ethereum
The company also announced a slew of new features and add-ons at its annual developer conference
Disney, NBC, and others jump on the social media’s bandwagon
Buyers accuse the site of purposely misleading them about the products they purchase
The company’s investment in the program keeps reaping benefits for both it and the consumer
The tech giant is getting out of the music streaming brawl and moving to a profitable niche it already knows
The process is designed to keep patent trolls at bay and the cost of protecting a patent in check
Although the rules have expired, some internet providers and state governments are still fighting for consumers
The repairs are free for affected units
Raising the bar on expectations and self-reporting could benefit everyone
The plug-in alerts users about malicious links and directs a clear path back to safety
Some justices say this should be a question for Congress to answer
CEO Elon Musk admits that the company’s overreliance on automation was a mistake
The data carries interpretations about socioeconomic classes, everyday habits, and health conditions
911 assistance, trusted contacts, and a more thorough background check on drivers are in the spotlight
The rideshare company looks to the future in hopes that the public will move away from car ownership
The Senate responds with a rigid new bill to ensure consumer privacy
The tech company claims its global footprint is as clean as it can be
The social media company leaves no stone unturned in trying to reclaim its users’ trust