Gary Guthrie is new to the ConsumerAffairs team. His main beats are technology and travel. Prior to ConsumerAffairs, he was a programming consultant for radio and TV stations in some 20 markets around the U.S., as well as a presentation developer for the likes of Jack Daniel's, Procter & Gamble, AT&T, and Columbia University.
"My deepest consumer belief is one that I take from Tom Peters — that the customer perceives service in their own terms." And Gary gives that angle as much sunlight as possible in his ConsumerAffairs pieces.
He received a B.S. degree in Communications from Murray State University. He lives in Louisville, KY, where he serves on the board at a refugee initiative and can be found rooting on the Bellarmine University Knights any time they’re on the court.
Seldom-used features could help you avoid holiday traffic and make mincemeat of other holiday hassles
The service will start in rideshare-happy Seattle
Robocalls hit an all-time high11/13/2018
The FCC and a coalition of states have declared war, but patience and good judgement is the mantra for consumers for now
Say goodbye to untrusted sites, devious subscription sign-ups, and abusive ads
MoviePass is going to the… dogs?11/9/2018
The movie subscription service tries a ‘barketing’ gimmick to soften up its remaining patrons
Grandma’s green bean casserole gets the all-clear, but your powder makeup could be an issue
It’s important for consumers to take more responsibility for their personal information
It’s a win for everyone involved: more exposure, more traffic, more goodwill
The only proviso is that purchases will be delivered ‘in time for Christmas’
Prohibited would be any advertising or marketing for a free service without proper disclosure
A search settings upgrade will allow consumers to control the ads they see
The company is taking steps to corral the issue, but riders need to take caution
‘We’ll get you there twice as fast and for half the price’ is the promise
Critics claim that customers who depend on prepaid services will take the biggest hit if the merger goes through
Officials say the best way to avoid paying extra is to sign up for an airline-branded credit card
Regulators say the company ‘did not do enough’ to protect users’ sensitive information
The spin-off might save the parent company, but can it save the service?
It’s cheap, but has its effectiveness worn off?
The added cash will allow the automaker to continue its investment in electric and hybrid-powered vehicles
Fewer steps and added security are promised for the consumer