Consumer Products and Reviews

This living topic covers consumer experiences and expert analyses related to the performance, reliability, and safety of various consumer products. It includes detailed consumer complaints about specific products like Whirlpool’s Cabrio washers, issues with energy deregulation and variable rates, product recalls such as Wolf Appliance’s stove recall, and proposed shipping options by USPS. In addition, it addresses deceptive practices in product reviews and ratings, as well as the implications of external factors like dock workers' strikes on product availability. The content aims to educate consumers on making informed decisions and navigating potential pitfalls in the marketplace.

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Product News: Pop-Tarts, RC Cola, A&W Root Beer

Old brands reintroduce themselves with new flavors, new promotions

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Protein is everywhere these days, even though some nutritionists say we're on the verge of getting too much of a good thing. Pop-Tarts is the latest to add a touch of protein powder to its wares, with Pop-Tarts Protein. Fans can enjoy three classic flavors:

The added-protein announcement came as the brand heralded the return of its frosted chocolate chip cookie dough recipes. 

Two other brands – RC Cola and A&W Root Beer – have launched new marketing campaigns that tap int...

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2025
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Internet ‘scambaiter’ exposes deceptive online sales pitches

Key takeaways

  • Deceptive marketing exposed: YouTuber and self-proclaimed "scambaiter" "Ben Dover" investigates online ads falsely claiming to sell "handcrafted" leather bags by using buzzwords like "authentic" to imply quality.

  • Fraud uncovered: Through reverse image searches and online sleuthing, Ben said he found that the women in the ads are AI-generated, customer reviews are fake, testimonials come from Fiverr actors, and the bags are mass-produced in China.

  • Scambaiting caution: While the video is both informative and entertaining, viewers are warned that scambaiting should be left to experienced individuals to avoid personal risk when dealing with scammers.

Marketers learned long ago that consumers – especially certain segments of consumers – respond favorably to certain descriptive words. Words like “authentic” and “handcrafted.” These terms imply quality and value.

However, some unscrupulous marketers employ these buzzwords to sell consumers things that aren’t exactly high quality. A YouTube poster who uses the alias “Ben Dover” spends much of his time scrolling through the web looking for misleading and downright fraudulent pitches.

“Ben,” a self-described “scambaiter,” engages these marketers in a prolonged interaction until he can expose them. He recently posted the video below, describing how he saw numerous ads that had remarkable similarity.

‘When they’re gone, they’re gone’

The ads were all for “handcrafted leather bags,” made by a woman who was ending her decades-long career by liquidating her inventory at discount prices. Consumers were urged to buy quickly because “when they’re gone, they’re gone.”

Remarkably, “Ben” found other sites offering the same merchandise, but showing a different woman, with a different name, who made the bags. “Ben” used a software tool to discover the woman’s image was generated by AI.

“Wait, what, there’s no Grace,” Ben said in the video. “Who, then,  is making these high-quality, handcrafted leather bags?”

“Ben” went down that rabbit hole until he discovered the glowing reviews were fake and the video testimonials were by paid actors on Fiverr. Also, the products were anything but “handcrafted.” Spoiler alert: they were mass-produced in China.

Be sure to watch the video – it’s entertaining as well as informative. And one final note, it’s best to leave “scambaiting” to people like “Ben,” because it’s easy to make a mistake when engaging with a scammer.

Key takeaways Deceptive marketing exposed: YouTuber and self-proclaimed "scambaiter" "Ben Dover" investigates online ads falsely claiming to sell...

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If you’re using this hair dryer, regulators say you should stop immediately

The U.S. Consumer Product Safety Commission (CPSC) has issued an urgent warning to consumers regarding the Crasts 5-in-1 High Power Multi-Functional Curler and Straightener hair dryer brushes.

These products pose a significant risk of electrocution and serious injury due to the absence of an integrated immersion protection device, which is a violation of federal safety regulations for hair dryers.

The hair dryer brushes, which have been available for purchase online through various e-commerce platforms, including us.shein.com, from July 2024 to October 2024, were sold at prices ranging from $6 to $455. 

The products are identifiable by the "Crasts" branding on the handle and packaging, and the model number MD-11 is printed on the packaging. The hair dryers feature a navy blue color with brass accents and are marketed for both family and salon use, offering functionalities for drying, straightening, and curling hair.

Despite being notified by the CPSC about the non-compliance with U.S. safety standards, the manufacturer, Guangzhou Crasts Hair Equipments Co. Ltd. of China, has not responded to requests for a product recall. As a result, the CPSC strongly advises consumers to immediately stop using these hair dryers. To ensure safety, users should unplug the devices, cut the cords, and dispose of them properly in the trash.

Consumers are also encouraged to report any incidents of injury or product defects related to these hair dryers on the CPSC's website at www.SaferProducts.gov. The product was manufactured in China and represents a serious hazard to users due to its design flaws.

The CPSC's proactive warning aims to prevent potential accidents and ensure consumer safety by eliminating the use of these hazardous products from households and salons.

The U.S. Consumer Product Safety Commission (CPSC) has issued an urgent warning to consumers regarding the Crasts 5-in-1 High Power Multi-Functional Curler...

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Procter & Gamble says tariffs would likely raise prices for some consumer items

A number of consumer products produced in other countries would likely cost more if President Trump imposed tariffs on the countries where they are produced. That could include some popular items sold by consumer products giant Procter & Gamble.

 P&G’s chief financial officer Andre Schulten held out potential price hikes during a conference call with reporters when commenting on the company’s latest quarterly earnings release.

"Whatever the administration decides to do, we will be able to deal with," Schulten told the reporters.

But Schulten said raising prices would be a last resort. It might be possible, he said, to cut costs, reducing any price increase. And if P&G does raise prices, Schulten said it would be done on an incremental basis.

Some of P&G’s products

Here are just a few of the consumer products produced by P&G:

  • Tide detergent

  • Gillette razors

  • Head & Shoulders shampoo

  • Dawn dish soap

  • Pampers disposable diapers

  • Crest toothpaste

  • Charmin toilet paper

Some of these products are produced overseas and imported into the U.S. However, P&G has invested heavily in U.S. manufacturing since 2019. The company also reportedly has the flexibility to alter some product ingredients should tariffs drive up production costs.

Meanwhile, it isn’t clear whether tariffs will be increased or by how much. Trump has hinted that he might impose a 10% on Chinese imports within a few weeks. He has also threatened to slap 25% tariffs on Canada and Mexico, in an effort to persuade companies to return manufacturing to the U.S.

A number of consumer products produced in other countries would likely cost more if President Trump imposed tariffs on the countries where they are produce...

2024