- Max. panel efficiency
- 22%
- Workmanship warranty
- 10 years
- Year founded
- 2007
Sunrun is a leading full-service installer with battery storage options. It offers personalized residential solar panel system design throughout Maryland. The company starts by looking at your past electricity bills to estimate your energy needs, and then reps use a specialized computer tool to create the optimal solar system design for your roof.
We like that Sunrun’s solar lease program lets you go solar without a huge upfront investment. Happy customers tell us about positive experiences with the company, praising its customer service and professional installation services. They were generally satisfied with the savings on their electric bills and the ease of enrolling.
- “Enrolling with Sunrun was very easy. We talked to the guy, then he came down and showed us how everything would be set up. He explained everything down to the detail. The installation was quick and efficient. I also haven't had any issues after the installation at all. Since we got the system installed, my electrical bill has gone down previously. Now, it's gone up. But we added something to our house that is using more electricity than before. Other than that, Sunrun has an app and it tells us how much the panels are producing. They're a good company.” — Pierce in Monrovia, MD
- “The rep was fantastic when I was getting set up with Sunrun and the crew who came out were professional. They didn't leave a single nail or wire in my yard. Everything was the best. Since going solar, I'm not paying $900 a month in my electric bills anymore.” — Roman in Myersville, MD
- “Everything was amazing. I went with Veterans Affairs for my home loan and Sunrun was one of the services they solicited to me. I went with them because they said they were military-friendly. I purchased in October and it didn't get finalized until June. That was after waiting on the power company, Maryland SMECO, to do their authorization. Besides that, it went smoothly. Sunrun took care of everything for me. Because I'm leasing, the cost is a little more, but that's fine.” — Dwaine in Waldorf, MD
Some customers were frustrated over issues like installation delays. For instance, Jeffrey in Lexington Park, Maryland, liked that the enrollment was easy, but the actual installation took longer than expected.
Others felt that Sunrun was not transparent about the potential challenges and limitations of solar energy, leading to unrealistic expectations. “If you look at their warranty or website, they say ‘worry-free’ warranty, which covers equipment repairs and replacement, including parts and labor. I am so disappointed, I wish I had known this ahead before jumped both feet in,” Thanh in Beltsville, Maryland, told us.
Sunrun is a leading residential solar, battery storage and energy services provider in the United States. The company pioneered solar-as-a-service models, making clean energy adoption accessible to homeowners through flexible purchase, leasing and payment plans without large upfront costs. Its Brightbox battery storage system works with both Tesla Powerwall and LG Chem lithium-ion batteries.
- Accessible financing
- Battery storage solutions
- Monitoring and maintenance
- EV charging solutions
Sunrun has warranty coverage, system maintenance and a performance guarantee. The warranty covers workmanship and equipment for 10 years. The performance guarantee lasts 25 years. Leased systems typically come with free maintenance and repairs. It also has a 95% system performance guarantee.
You can also pay for your system upfront or take out a loan, but Sunrun’s leasing plans are what really sets it apart from other solar options. There’s no initial charge for any solar equipment, installation or permit. Sunrun owns the system, and you pay a fixed monthly fee to use it. Sunrun also stands out by offering roof leak warranties.
- Monthly plan: You can lease Sunrun panels for $0 or little down. Then, you pay a fixed monthly payment for the term of your leasing contract, typically 25 years.
- Full amount lease: You can prepay for up to 25 years of solar energy.
Pros
- Long time in business
- Flexible payment options
- Comprehensive warranties
- Daily system monitoring
Cons
- Some communication issues
- Limited price transparency