CleanChoice Energy

CleanChoice Energy Reviews

CleanChoice Energy Reviews
4.8(24)
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Overall Rating4.8 out of 5
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About CleanChoice Energy Reviews

CleanChoice Energy, founded in 2012, is a renewable energy supplier for homes and businesses. By working with local utility service providers, CleanChoice Energy matches your electricity usage with 100% clean, pollution-free, energy from regional wind and solar farms. No equipment installation is needed, and there are no upfront costs. Fixed-rate and variable-rate plans are available with no long-term commitments.

Pros & Cons

Pros

  • Environmentally friendly
  • No upfront costs, equipment or installation
  • No cancellation fees

Cons

  • Limited availability

Bottom Line

CleanChoice Energy provides clean, renewable energy sources through solar and wind power. It operates as an electricity supplier, not as a utility company. ClearChoice Energy services residential and commercial customers in eight states and Washington D.C.

What is CleanChoice Energy?

CleanChoice Energy provides 100% renewable energy from solar and wind sources and is available in many states across the country. This includes Delaware, Illinois, Maryland, Massachusetts, New Jersey, New York, Ohio, Pennsylvania and Washington, D.C.

CleanChoice Energy is not a utility company; it operates as a renewable electricity supplier. There are no upfront costs, sign-up or cancellation fees when using CleanChoice Energy as your supplier.

How does CleanChoice Energy work?

CleanChoice Energy uses wind and solar farms to offer clean, renewable energy sources. It syncs with your utility account so your billing remains the same. CleanChoice provides clean energy through local wind and solar farms, eliminating the use of polluted energy. Pricing plans are available based on energy usage.

There is nothing to install in your home or business. Additionally, long-term contracts aren’t required, and you can cancel at any time.

How much does CleanChoice Energy cost?

Rates with CleanChoice Energy vary based on product, plan type and service location. You can contact the company to get a quote.

CleanChoice Energy FAQ

Where is CleanChoice Energy available?

CleanChoice Energy is currently available in Delaware, Illinois, Maryland, Massachusetts, New Jersey, New York, Ohio, Pennsylvania and Washington, D.C.

Does CleanChoice Energy have a contract?

Yes, but you can cancel at any time with no fees.

What products does CleanChoice Energy offer?

There are three product types: Clean Electricity, Community Solar and Clean Energy Option.

What is CleanChoice Energy’s cancellation policy?

Plans can be canceled at any time without cancellation fees.

Is CleanChoice Energy legit?

CleanChoice Energy is a legitimate renewable energy supplier that’s been in business since 2012. It supplies energy through wind and solar sources to homes and businesses. Fixed- and variable-rate plans are available. It’s currently available only in Delaware, Illinois, Maryland, Massachusetts, New Jersey, New York, Ohio, Pennsylvania and Washington, D.C. You can get a quote by calling CleanChoice Energy or sending a message online.

CleanChoice Energy Reviews

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Page 1 Reviews 0 - 5
Verified purchase
Customer Service

Reviewed Sept. 12, 2023

CleanChoice had a rate that was reasonable. But they have a gimmicky thing where the rate goes through the roof if you don't lock down another promotion periodically, which is a pain. Next year, I have to call them back and get a new rate that's reasonable. I don't mind paying a little more than my regular rate from the utility, but it was 29 cents a kilowatt hour if I forget to call them back. That is a major flaw. They triple if you don't call them and play their little games and I don't have time for it. If a competitor comes along and has a regular rate that makes sense, I'll switch in an instant.

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Response from CleanChoice Energy

Hi Metthea, thank you so much for taking the time to leave us a review and for supporting clean energy. We truly appreciate having you as a customer!

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    Customer ServiceSales & MarketingPrice

    Reviewed Sept. 4, 2023

    I’ve been with CleanChoice for about a year and I'm billed through the utility company. I pay a fixed price but I can renegotiate it when they have a lower price. When I was renewing, I said their automatic renewal price is more expensive than the ads I'm seeing for their energy online. So, they offered me a better rate than the automatic renewal rate was gonna be. I didn't like that they were doing the auto renewals at a higher rate but if you took the time to talk to them, it got better. The person who did that with me said the rates are this way now but they fluctuate. I’m locked in for the time but nit for the rate. So if they go down, I should call CleanChoice again. I should check in two months and if they've gone down, they can reset mine down.

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    Response from CleanChoice Energy

    Hi Taina, we're so happy to have you as a CleanChoice Energy customer and appreciate you leaving us a review!

    Verified purchase

    Reviewed Aug. 11, 2023

    I have not needed to use the customer service at CleanChoice Energy, which means they are doing something right. It is an absolutely terrific experience. There's no change in how you use the energy. It's still delivered to you. Where I am, NYSEG is simply the conduit. I've authorized them to buy the electricity from a green supplier.

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    Response from CleanChoice Energy

    Michael, thank you so much for the kind works and for supporting clean energy. We're so happy to have you as a customer and to hear you're having a great experience!

    Verified purchase
    Customer ServicePrice

    Reviewed July 23, 2023

    The enrollment process was relatively quick. It started with a phone call and it took two phone calls to go through. My understanding is that the billing still goes through my current provider, since they're wholesale. It didn't actually change up my billing process. It was pretty easy. Also, the customer service is fine. But they were slightly not transparent in terms of the pricing. They continue putting a higher rate per kilowatt-hour and I would have to call them back and see if there are lower rates available.

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    Response from CleanChoice Energy

    Joseph, thank you so much for taking the time to share your feedback with us. You are correct that your invoice is mailed every month from Pepco, your local utility. Your bill will have 2 main sections listed on it. The Supply Charge portion is from CleanChoice Energy and the Distribution Charge portion is from Pepco. This allows you to receive one combined bill, and make one payment to the utility.

    In terms of your pricing, you signed up with CleanChoice Energy on a 12 month fixed contract. This means your price per unit of energy (kWh) is fixed for 12 months. As each contract nears its end, we send out a renewal offer to you for review. This allows you to make the choice regarding your desire to renew for another 12 month period. Upon the start of any service, we also mail out terms and conditions outlining the parameters of the plan selected. Please note, we receive new rates every month and are always happy to review them with our customers at any time. We are able to provide quotes for both fixed and variable rates to meet the different needs of our customers.

    Thank you for the time you supported clean energy with us. Please feel free to reach out if you should have any further questions or concerns. We may be reached at: 1-800-218-0798 Our hours of operation are: Mon-Fri 8AM-8PM EST Sat 9AM-5PM EST.

    Verified purchase
    Customer Service

    Reviewed July 23, 2023

    The enrollment process with CleanChoice Energy was favorable. I already knew about it and thought it's a good idea to use renewable energy and everybody should. I'm in favor of that. I wanted to do it and they made it easier. When I called for something, the customer service reps were nice to talk to, friendly and helpful. I was happy with the call.

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    Response from CleanChoice Energy

    James, we're thrilled to hear your excitement about supporting clean energy and truly appreciate your kind words. Thank you and we're so happy to have you as a customer.

    Verified purchase

    Reviewed Sept. 12, 2023

    Going with CleanChoice is good because I'm helping the environment. Signing up with them was very easy. My experience has been good.

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    Response from CleanChoice Energy

    Emmanuel, thank you so much for supporting clean energy! We're so happy to have you as a customer.

    Verified purchase
    Contract & Terms

    Reviewed Sept. 12, 2023

    I worked with a representative when I enrolled with CleanChoice and he was good. I have electricity with them and they have a pretty good rate compared to ComEd, which is our main electric supplier company. It's providing about one cent lesser than CleanChoice, but I have a contract with the CleanChoice for 12 months. If the rate goes down somewhere else, I will move it and try to save the cost.

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    Response from CleanChoice Energy

    Naresh, thank you for your review and for supporting clean energy!

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    Price

    Reviewed Sept. 12, 2023

    With CleanChoice, my power goes out less. My bill is a little bit higher, but that's what I expected from this. CleanChoice is more expensive per kilowatt-hours but I wanted to go with a reputable brand. I referred my neighbor to them. We both have CleanChoice now.

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    Response from CleanChoice Energy

    Aja, thank you for your review and for supporting clean energy. We truly appreciate your business and the referral!

    Verified purchase
    Customer ServiceSavings

    Reviewed Sept. 12, 2023

    The person that I talked to knew what he was talking about and helped make me comfortable in making the change. Some people are pushy when they call, but he was not. He just told me the facts about it and I liked what he was saying. CleanChoice is a reliable company. I like the decrease in my electric bill very much.

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    Response from CleanChoice Energy

    Nancy, we're so glad to hear you're having a wonderful experience. We're happy to have you as a customer and appreciate your kind review!

    Verified purchase
    Price

    Reviewed Sept. 12, 2023

    CleanChoice dropped the price per unit for me from 150 to 80, which was greatly appreciated. My rep has helped me out. I'm completely satisfied.

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    Response from CleanChoice Energy

    Richard, we're so glad to hear you're having a good experience with our service and our customer services representatives. We truly appreciate your review and having you as a customer. Thank you for supporting clean energy!

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    CleanChoice Energy Company Information

    Social media:
    Company Name:
    CleanChoice Energy
    Year Founded:
    2012
    Address:
    1055 Thomas Jefferson St. NW #650
    City:
    Washington
    State/Province:
    DC
    Postal Code:
    20007
    Country:
    United States
    Website:
    cleanchoiceenergy.com

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