CleanChoice Energy Reviews

CleanChoice had a rate that was reasonable. But they have a gimmicky thing where the rate goes through the roof if you don't lock down another promotion periodically, which is a pain. Next year, I have to call them back and get a new rate that's reasonable. I don't mind paying a little more than my regular rate from the utility, but it was 29 cents a kilowatt hour if I forget to call them back. That is a major flaw. They triple if you don't call them and play their little games and I don't have time for it. If a competitor comes along and has a regular rate that makes sense, I'll switch in an instant.

I’ve been with CleanChoice for about a year and I'm billed through the utility company. I pay a fixed price but I can renegotiate it when they have a lower price. When I was renewing, I said their automatic renewal price is more expensive than the ads I'm seeing for their energy online. So, they offered me a better rate than the automatic renewal rate was gonna be. I didn't like that they were doing the auto renewals at a higher rate but if you took the time to talk to them, it got better. The person who did that with me said the rates are this way now but they fluctuate. I’m locked in for the time but nit for the rate. So if they go down, I should call CleanChoice again. I should check in two months and if they've gone down, they can reset mine down.

I have not needed to use the customer service at CleanChoice Energy, which means they are doing something right. It is an absolutely terrific experience. There's no change in how you use the energy. It's still delivered to you. Where I am, NYSEG is simply the conduit. I've authorized them to buy the electricity from a green supplier.

The enrollment process was relatively quick. It started with a phone call and it took two phone calls to go through. My understanding is that the billing still goes through my current provider, since they're wholesale. It didn't actually change up my billing process. It was pretty easy. Also, the customer service is fine. But they were slightly not transparent in terms of the pricing. They continue putting a higher rate per kilowatt-hour and I would have to call them back and see if there are lower rates available.

The enrollment process with CleanChoice Energy was favorable. I already knew about it and thought it's a good idea to use renewable energy and everybody should. I'm in favor of that. I wanted to do it and they made it easier. When I called for something, the customer service reps were nice to talk to, friendly and helpful. I was happy with the call.

Going with CleanChoice is good because I'm helping the environment. Signing up with them was very easy. My experience has been good.

I worked with a representative when I enrolled with CleanChoice and he was good. I have electricity with them and they have a pretty good rate compared to ComEd, which is our main electric supplier company. It's providing about one cent lesser than CleanChoice, but I have a contract with the CleanChoice for 12 months. If the rate goes down somewhere else, I will move it and try to save the cost.

With CleanChoice, my power goes out less. My bill is a little bit higher, but that's what I expected from this. CleanChoice is more expensive per kilowatt-hours but I wanted to go with a reputable brand. I referred my neighbor to them. We both have CleanChoice now.

The person that I talked to knew what he was talking about and helped make me comfortable in making the change. Some people are pushy when they call, but he was not. He just told me the facts about it and I liked what he was saying. CleanChoice is a reliable company. I like the decrease in my electric bill very much.

CleanChoice dropped the price per unit for me from 150 to 80, which was greatly appreciated. My rep has helped me out. I'm completely satisfied.