- Max. panel efficiency
- 22%
- Panel warranty
- Varies
- Payment options
- Cash, loan, lease
- Year founded
- 2007
We’ve talked to more than 2,000 Sunrun customers. Over a recent two-year period, 77% were satisfied with their installations and 73% were satisfied with the technology. Many tell us about significant savings on electric bills. We also like that its leasing program lets you go solar without a huge upfront investment.
- “I've been a Sunrun customer for a while, and I initially chose them because I had used their services before. Overall, I'm happy with the experience of switching to solar panels with Sunrun. I noticed that my electricity bill is a little cheaper now compared to before — sometimes it's noticeable, thanks to a combination of billing from both Sunrun and Hawaii Electric.” — Howard in Waianae
- “Sunrun saves you money. We save 10% a year.” — Wayne in Honolulu
- “The locals were great. They dealt with a difficult HOA as best they could. All questions were answered fully and promptly. My only negative would be the engineering team being located on the mainland in a different time zone. They could not physically review the site so mistakes in planning were made.” — Janson in Ewa Beach
A few customers told us Sunrun wasn’t helpful when they needed help with repairs after their installations were complete. Also, make sure you read the fine print carefully — some reviewers have said they are not satisfied with the contract terms.
Sunrun specializes in residential solar systems with battery storage. Installers use monocrystalline panels from reputable manufacturers like LG.
- Energy services: Sunrun designs and installs customized solar panel systems for homes and businesses. Technicians provide ongoing maintenance and monitoring to ensure optimal performance.
- Warranty information: Sunrun provides a 10-year warranty on workmanship and equipment, roof leak protection and a 25-year performance guarantee.
- Payment options: You can pay for your system upfront or take out a loan, but Sunrun leasing plans really set it apart. With leases, there’s no initial charge for panels, equipment, installation or permits. Sunrun owns the system, and you pay a fixed monthly fee to use it. Lease contracts typically last 25 years and include free repairs during that time.
Pros
- Reliable systems
- Flexible payment options
- Comprehensive warranties
- Daily system monitoring
Cons
- Occasional installation delays
- Some customer service complaints
- Occasional billing issues