- Max. panel efficiency
- 22%
- Workmanship warranty
- 10 years
- Year founded
- 2007
Sunrun offers personalized residential solar panel system design throughout Hawaii. Happy reviewers highlight the company’s professional installation services and customer support. We also like that Sunrun’s solar lease program lets you go solar without a huge upfront investment.
- “Working with SunRun was good. There were a lot of parts because my father's place needed to get reroofed and it was great because they were able to help us do that part. With the removal of the old system, the putting in of the new system and the timing of everything, they were very patient as well. I appreciate the time they took to go through the motions because it took longer than normal time. Once they installed, then we had to wait for the local electric company to turn it on. So once it was finally turned on, we were like, ‘Yay!’” — Lisa in Kaneohe
- “The installation crew was phenomenal. They were respectful of the property. They got to the site and there was kind of a on the fly redesign they had to do in terms of some available wall space on the house. Instead of just telling me they couldn't do it this way and they had to do it that way, they figured out if they could make it work the way I wanted it to look. They got it done when they were supposed to. … My bills are $30, $40 a month which used to be 350 a month. It's significantly less.” — Michael in Kailua-Kona
- “The locals were great. They dealt with a difficult HOA as best they could. All questions were answered fully and promptly. My only negative would be the engineering team being located on the mainland in a different time zone. They could not physically review the site so mistakes in planning were made.” — Janson in Ewa Beach
Brenda in Kailua had issues related to the installation, support and overall performance of the solar system. She implied that the reduction in her electricity bill is minimal, especially considering she was told her 40 panels would generate enough energy. She still has to pay $200 extra, despite leasing the system for $500, and the credits from Hawaiian Electric aren’t as large as promised by Sunrun.
Sunrun is a leading residential solar, battery storage and energy services provider in the United States. The company starts by looking at your past electricity bills to estimate your energy needs. Then reps use a specialized computer tool to create the optimal solar system design for your roof.
Sunrun services
- Financing solutions
- Battery storage solutions
- Monitoring and maintenance
- EV charging solutions
Sunrun offers warranty coverage, system maintenance and a performance guarantee. The warranty covers workmanship and equipment for 10 years. The 95% system performance guarantee lasts 25 years. Leased systems typically come with free maintenance and repairs. Sunrun also stands out by offering roof leak warranties.
You can also pay for your system upfront or take out a loan, but Sunrun’s leasing plans are what really sets it apart from other solar options. There’s no initial charge for any solar equipment, installation or permit. Sunrun owns the system, and you pay a fixed monthly fee to use it.
- Monthly plan: You can lease Sunrun panels for $0 or a little bit of money down. Then you pay a fixed monthly payment for the term of your leasing contract, typically 25 years.
- Full amount lease: You can prepay for up to 25 years of solar energy.
Pros
- Long time in business
- Flexible payment options
- Comprehensive warranties
- Daily system monitoring
Cons
- Some communication issues
- Limited price transparency