Cell Phones

Verizon shines in latest wireless quality performance study

J.D. Power credits improvements in both devices and networks

Wireless customers have fewer complaints about their service in 2024 and J.D. Power credits the increased use of 5G phones and better network technology for improved satisfaction.

The J.D. Power 2024 U.S. Wireless Network Quality Performance Study — Volume 2 shows improved consumer perception of reliability and increased network quality.

“Despite a very public wireless service outage earlier this year, overall problems – especially loading speeds – have decreased,” said...

Read article 07/22/2024

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Cell Phones

Verizon shines in latest wireless quality performance study

J.D. Power credits improvements in both devices and networks

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Wireless companies are more likely to get a 5-Star review if the customer has visited a store

AT&T resets passwords of its users after data winds up on dark web

The company asks that anyone with a question contact them

Can AT&T customers get compensated for this week’s outage?

You won’t know unless you ask

AT&T wireless customers the first to get new scam call prevention

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Younger consumers are much less satisfied with their wireless service

But among all consumers, Verizon ranks among the highest

How many of T-Mobile’s internet customers are going to like this news?

The company chose to put the changes in its 'terms of service' rather than make it public

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