BOK Financial Mortgage Reviews

I've used HomeDirect Mortgage to refinance in the past and this time, I applied for a loan to finance a new home purchase. I called my loan officer Jordan, directly and he was good. The application this time was a lot easier since I've used them to refinance. Jordan had most of my information, so I just had to send him new updated pay stubs. He did the whole application and underwriting process really fast in about three weeks. Overall, my experience with HomeDirect has been good.

We were buying a house, and I Googled and found HomeDirect. They called me, and then we took it from there, step-by-step. They had better rates, and their online application process was easy. We went with their FHA program, and the application and underwriting process that took a couple of days was good the way it was. I had very good interactions with their reps, and I worked with Matt. He was very friendly and helpful, and he responded to all our exchanged emails very quickly. I felt very comfortable working with him, and at the time I had a question, they answered me quickly. They walk you through the process, and they know what they're doing. For a new home buyer, they're super helpful. I have a house now, and I feel very good about the way HomeDirect worked with us to help us close the loan.

My experience with HomeDirect Mortgage was really good. It’s all depending on the loan officer that you have working with you and on whether they listen to you or not. And the person I had working with me was really knowledgeable. They understood the loan and the loan process, and they helped me in every decision aspect of it, whether I should buy a new house or renovate. The communication was amazing too. They told me everything that I needed to do and gave me a checklist. The loan process took around 60 days to complete and the terms are good. They’re at the going rate.

HomeDirect Mortgage was my previous mortgage lender and they did me good when I bought my last house. This time around, the process of obtaining the mortgage was also good. It was the same as the last time, three years ago. If I had one complaint, that is they laid off or fired the last guy that was doing my loan for me right at the end, so it wasn't pleasant. The new person wasn’t as responsive. I had worked with Jordan for several months on obtaining the loan. If I emailed them, I usually got an email back within an hour, whereas it would be a day or two before the new person would respond. He didn’t have a lot left to do at that point, but I could tell there was a difference in the service. Nonetheless, the rate of the mortgage that I received was competitive. It wasn’t great, but it was satisfactory.

We applied for a mortgage as we were buying a new house. HomeDirect had a half a percent lower interest rate than anywhere else that I looked at and it was much better. We ended up going with an FHA loan. Their mortgage process was pretty easy. I called and talked to the gentleman. Then, they set it up online and I did all the paperwork that way. The application and underwriting process took about three weeks. However, about a week before my loan was supposed to close, they laid off my loan officer and the only way that I caught it was by me calling. They put a different person on it though who made sure it got done on time.

I had a 30-year mortgage with a five-year ARM upfront and it was due. I needed to get a new 25-year mortgage. I looked around and HomeDirect Mortgage had the best deal. My original mortgage was with Bank of America and HomeDirect just blew Bank of America away. Plus, HomeDirect was very easy to deal with. They took a lot of information over the phone, sent me some emails and that was it. Doing the online application took about 30 minutes. Also, the loan officer that I dealt with was very helpful. He explained everything.

I had a previous mortgage through HomeDirect so I also went with them for refinancing. My first experience with them was nice, smooth and fast. I checked back with them on the rates and it’d beat any rate I could anywhere else. We got a hold of Seth and I told him that we were interested in refinancing the loan. He gave me a quick eval on where we were sitting at and what he thought we could get. So, we proceeded from there and turned in the typical paperwork. Most of the things were DocuSign but there were a couple of papers we had to physically sign. It moved along pretty quickly, got a home appraisal, kicked back in, had a termite inspection, got it turned back in, and then it was set up for closing. I could get a hold of Seth any time of the day and we had very open communication. The assistant, Alyssa, was also great and everything went really well.

My husband filled something out online, and he started getting a whole bunch of phone calls. He made a note that said he wanted to be emailed. And HomeDirect was the only person who emailed him instead of calling him. I've been through the process of obtaining a mortgage once before. And so, I was prepared and knew what to expect. We started with HomeDirect in November, and we completed everything in February. We had some debt consolidation, and clean-up work we had to do, so it makes sense.

HomeDirect Mortgage had the best rates that I had seen online and the rate and the terms that I received were really good. I’m glad I got in early. It was our first time buying a home and we just had to fill out the pre-application and get approved for that, then submit some legal documents that you would submit like for buying a car -- our place of employment, how much we make, and some tax returns from the previous year. The process was really pain-free. The mortgage guy that we had was on top of everything and he was very helpful. We were first time buyers, so he was explaining everything to us in detail. We just had a small issue with the communication between the underwriter and our mortgage person. I had to send to my mortgage person proof of employment, but they didn’t send it to the underwriter, or the underwriter lost it or something happened.

We were thinking about refinancing, and HomeDirect contacted me and said, “Hey, you wanna refi? I can lower your payment.” That sounded good to me and I could do that. The application process was very easy. The whole process took two weeks. The customer service was fantastic. Tyson, the guy I dealt with, was on top of everything and he followed up daily. He did what he said he was gonna do. He did a great job. The lady who came out when we did our paperwork was extremely nice and extremely professional too. It was probably the easiest one I’ve ever done in my life, and it was very comfortable.

I saw HomeDirect Mortgage on Zillow and the interest rate they offered for VA loans appealed to me. My interactions with their reps were excellent. From start to finish, the underwriting process took about 15 days. HomeDirect did an excellent job.

The person I worked with at HomeDirect kept me informed of what each of the steps was, as we went through them. He was very helpful in giving me the information I needed, and giving me enough time to go through the information. Also, the rates and the terms are very good. Everything went very good.

We have worked with HomeDirect last year for a new home purchase so we went back with them again. I was very satisfied in my interaction with their customer service. The rep worked fast and he got the job done. The whole process was easy and it was completed in three weeks. The mortgage rates I received were a bit higher, but I guess the rates were kinda following up at that time so it was not anyone’s fault. We locked the rate and then the rates went lower although it wasn’t that much different. The fees were lower too and it was very comparable. Given my experience, I’ll be happy to work with HomeDirect next time around for a refinance.

I needed a mortgage for a home purchase and I liked how HomeDirect Mortgage approached it. Their reps, KC and Michelle, were friendly. They stayed engaged whenever something was needed or information needed to be changed. The application was easy and the whole process took about 30 days. The rates were good too.

I was buying a house, so I applied for a mortgage, and HomeDirect Mortgage the first one that contacted me. They could work with the VA for me, so I went with them. The application process was fairly easy. My experience with them went good and I didn't have any issues. They are out in Oklahoma, while we are out in Florida, so some of the things were a little different, but they all got rectified. The guy I was using to sign everything was Chad and everything went smoothly. Anytime I had a question, I could call. The rate and terms of the mortgage I received were outstanding. It was a little better than I thought I was gonna get. I would use HomeDirect again if I have to.

I went with HomeDirect Mortgage for a new home purchase and they made the home buying process very easy. They beat everybody else's rates. Their application process was simple and direct and the rep kept me updated on the process. Plus, he answered all of my questions so I wasn't worried at all. He was also easy to get in contact with. Every time I needed a question answered or needed something, I just gave him a call and he answered.

HomeDirect had a better rate than any other local companies. I called them and sent some of my information that everybody asked for. The application was good. It's about what you do anywhere with the local place. They did well, allowing a mix of emailed replies and just straight-up dumping the documents on my website. But because they had layoffs right in the middle of the process, the process was extended out. We had to switch loan officers halfway through. It was probably a month before we got it finalized. Even so, the communication was solid throughout, and that's the most important part. I talked to the rep on the phone several times and I emailed back and forth, and every time, they were pleasant interactions and had good response times.

When we bought a new home, one of my friends recommended HomeDirect for a mortgage application. We tried a couple of other lenders too but HomeDirect was able to give the best offer. I worked with two reps and they were responsive. Whenever I had questions or called, they contacted me quickly. The only hiccup that we had was that the application and underwriting process took about a month and the final closing date had to be moved by a couple of days. I think the time it took for the underwriting process could be streamlined. I was getting asked for documents multiple times.

We were looking to do a cash-out refinance. We had worked with HomeDirect Mortgage a couple of years prior and we had a good experience with them so we decided to go with them again. The process was easy. We contacted the same person who helped me the first time, Ryan, and he was excellent. The process had a little bit of paperwork involved but overall, the process was smooth and painless. The application and underwriting process took a month and a half or so. Ryan was very professional. I emailed him and he called me back literally within an hour or two. He and the rest of his team were great, very responsive and kept us informed of what was going on. They were able to give us the best rate on both times when we refinanced a couple years ago and when we did this cash-out refinance.

I called HomeDirect Mortgage up and they made the process of obtaining the mortgage very easy. I had my previous mortgage with them and they knew that my credit was stellar and that they shouldn't have any problem. The communication between me and the representatives from HomeDirect was great. They were always available, at least within an hour of having a question or any conversation that needs to be had concerning whatever was going on with the loan. I had a good experience.

I needed some cashing out. I shopped around and selected HomeDirect Mortgage. I’m a loan officer myself and they have great rates. I applied online and secured a loan with them. The online application process was good and the lending process took a couple of weeks. But there should just be a one-stop shop for everything. As it is, there are two different websites and if you log into one, it may not be the correct one and you come out with a separate email. Even if the messages are secure, it's annoying if you lose your password. Even so, Dave, the rep that I worked with, was very professional and knew his stuff. The rates and terms of the mortgage that I received were great at the time. Working with HomeDirect Mortgage got me the cash that I needed.

The first time I went through a refi, I had some guy who quit the company mid-cycle. That wasn't positive. But David took over and it was easy after that. He was the guy I trusted from the first time. He was direct in his conversation with me. He laid out the pluses and minuses. He gave me different options. Three years later, I made a refi with HomeDirect and the process was even easier. David had a lot of my information ready. Everything was online in a secure way and I just had to update it. It was easy to upload the documents. It was extremely quick.

About seven different companies were trying to get my business but Richard, the gentleman that I talked to from Bank of Oklahoma, was so helpful, courteous and caring. His assistant was really splendid too. Between the two of them, I couldn’t go wrong in applying for a mortgage. I didn’t realize customer service was still alive to that degree. They were unbelievable. I could send an e-mail at nine o’clock at night, California time, and it was answered by 9:30. I applied with another bank previously that seemed good and they were just gonna send me a rough idea of what they could do and they couldn’t send it to me in English. I didn’t know what language it was. I speak Portuguese and Spanish and it wasn’t even in German. How would they ever get my paperwork straight? On the other hand, Richard took the time to explain what I needed.

I used HomeDirect last time when we purchased our home. This time, I applied for a VA to pay off some credit card bills and to try and get us in a better place. The online process was easy because everything was done with all the documents I needed to send them. In addition, the lending officer I worked with kept us advised of the current situation and what was going on with the loan. Her name is Aspen and I could e-mail her and she would either e-mail me back or call me on the phone. I was impressed with her knowledge. The rate went up from what it was before, but I understood that. Overall, I had an awesome experience.

I needed to buy a home. I am a first-time homebuyer so I shopped around and I ended up utilizing a VA loan from HomeDirect Mortgage. They needed the required documents but other than that, there was nothing out of the ordinary that any other process or application would've included. The whole process took just under a month. We went with one of the BOKF HomeDirect Mortgage because we were chasing the rate and that rate was the lowest I had been quoted of in anything else that I looked up. So the rate was good, in a nutshell. The rep who helped me was great. He did well with me. Working with HomeDirect has impacted my life in a beneficial manner and I'm grateful.

I refinanced my mortgage with HomeDirect. They had the lowest rates and seem to be responsive. Also, the online part of the application process was easy. However, while the guy we worked with seemed he was mostly on top of things, it wasn't clear what the overall process was. A lot of the process was unclear in terms of the order of things and it was a little bit scattered all over the place. It would've been helpful to have a step-by-step overview early on of how things are gonna work where he could have sent an email and then gone over it over the phone. He also sometimes was not really good in giving concise, clear answers when we were trying to ask what the process was, in terms of immediate next steps or when certain things would be required. Other than that, he was always helpful, friendly, and seemed knowledgeable. Moreover, the rate was fine.

We needed money for a room add-on. We tried another company, but HomeDirect had a better offer. We refinanced with them and their team took care of everything. Their reps were nice and they seemed efficient. The process of obtaining the mortgage was good and the online application worked pretty well. With the refinance, we paid off some debts and set us with the add-on to our house.

I liked Dave, the guy whom I worked with from HomeDirect. He was easygoing and wasn't pushy. I didn't feel like I was talking to a car salesman. A lot of reps from other companies felt like they were pressuring me. I eventually went with HomeDirect and the whole process with them took about two weeks. I previously had a 20-year mortgage, and I was at 3.50% for my rate then. Now, I'm at 4% so the rates are not as good as I thought it they could be. Still, my rate is okay.

I based the rate and terms of the mortgage on the local bank and HomeDirect had the lowest one. The application process was easy and fast. I just submitted a few documents and they did everything for me. Ron, the representative that I worked with during the process, was able to communicate with me all the time. Every time I called him, he was easily available. HomeDirect is very recommendable.

Somebody at work recommended HomeDirect Mortgage. I was with another lender before and I was saving $6,000 by switching to HomeDirect. I switched three weeks before closing and that was amazing. Obtaining my mortgage was quick and easy. The rate of the mortgage that I got is a little high, but maybe that’s the market rate. Ryan, the rep that I dealt with, was really great and quick. He was to the point and matched my personality. So, it worked out very well with him. I had a really great experience with HomeDirect.

My real estate agent said I needed to go with HomeDirect. Getting a mortgage from them wasn’t that bad. We put an offer in at the beginning of December. It was approved a week later. We started the paperwork right before Christmas, and in the beginning of the year, it was already done. And then we closed on the 1st of February. Also, the customer service was great. They were very friendly, very on the ball, and definitely knew exactly what we needed and how to take care of every situation. Working with HomeDirect was good all around.

We did a new home purchase with HomeDirect Mortgage a year ago and we refinanced with them a few weeks ago. Refinancing with them was very easy. The application and underwriting process only took a few weeks. Everything was done very timely. We had regular email and phone conversations with Ryan, our lender, and Erik, his assistant, and they were very available to answer any questions we had. They were very good. They really worked with us and we appreciated how they provided information and their responsiveness.

I applied for a mortgage for a new home and when I did an internet search, HomeDirect Mortgage came up with one of the better interest rates. While the online application process was simple, it was hectic for about a month. Still, it wouldn't have gone any smoother any other direction. Everything went really well with the application and we've gotten a really quick turnaround. Customer service was really good as well and I was very comfortable working with the staff. Matt was my go-to guy and he was very helpful. Also, the final rate and terms of the mortgage are good.

I used the online portal that HomeDirect has now, and I submitted all my information through that. My loan officer Aspen was amazing. It was very little effort on my part. We had some seller concessions on the home that we were buying, and she worked with our realtor closely to make sure that those were all managed appropriately in the price. I’m an employee with BOK and I received the employee rate, so that was great. The underwriting fee was also waived for employees. The point of sale system upfront was great, they had great communication and everything was very smooth.

My husband found HomeDirect Mortgage and during the application process, they requested some documents and employee verification because I was moving to another state at the time. The whole process took a couple of weeks but it was one of the most painless processes I could possibly imagine. It was really seamless and they were easy to work with. Matt was amazing and I felt like he was a cousin who I called to get a mortgage.

HomeDirect Mortgage was the best service out of all the ones we spoke with and they were the most helpful. The application was easy and from start to close, it took about a month. The rep, Matthew, was very good about answering questions and working in a timely manner. I felt very comfortable working with him. Also, the terms of the mortgage were fair. I would recommend HomeDirect.

I was looking for a low interest rate, and HomeDirect popped up. I got in contact with the Bank of Oklahoma, and Dave, the individual that did my loan, was amazing. If he works for HomeDirect, then that’s great. He went above and beyond his job and also gave me counseling on the entire experience. I would recommend him tenfold, guaranteed, to anyone who is going through the first time. Through his counseling and motivation, I was able to save $20,000 or $30,000 off my house.

We had searched the market for refinancing and HomeDirect gave me better rates. Their process was easy. There were a few forms and then person came to my house and did everything. The whole process took no more than a couple of days and their customer service answered whatever questions I had. So far, everything was good. They were supposed to give me $3,000 from my old mortgage, but my old mortgage had stayed from that extra $3,000 so I didn’t get the $3,000. Other than that, everything was fine.

HomeDirect had our existing loan so it has made it convenient to refinance with them. When I got an email from them, I thought it was a scam, but the more I looked at it, I said, “Okay. This is for real and this is who has our loan.” After that, I thought about it and said, “Well, I could save $300 a month, basically in the end pay the same amount over the long haul.” And so, I ended up going with them. The application process was easy. My wife and I hemmed-and-hawed for a couple of weeks, but once we told them we were gonna go ahead and do it, they sent us stuff over that day or the next day, and the application was a very quick process. The communication was good too. The reps who helped us out were thorough, easy to get ahold of and responded right back. Our experience was all positive. If I'd buy a new house, I would use them again.

I applied for a mortgage with HomeDirect through word of mouth. A friend of mine had already worked with their loan officer, Sam, so he referred me to Sam. My experience with HomeDirect was fantastic. Sam was incredibly helpful. The communication and professionalism from his end was absolutely fantastic. He was all over everything and really on it. He reached out to me anytime that he needed me to fill out any paperwork. Everything went smoothly and the process took a month and a half. The rate and terms that I received are fantastic. HomeDirect got me the best rate on the market. I shopped around a little bit and the rate that they got for me is as good as it gets.

We had a mortgage with HomeDirect before. Six months later, they reached out to me and the same rep that we worked with in our previous mortgage said that he could give me a better interest rate, so we pursued that. The process was really smooth. It was extremely simple from start to finish. The paperwork was easy to fill out and they gave me access to everything. The communication on both sides was great. On the day of the signing, someone even came to our house and that was great too. The new rate saves me 200 bucks a month. I'm very happy with HomeDirect and I've referred two people over to them.

HomeDirect Mortgage was recommended by a friend and we had a good experience with them. Their reps were very communicative and they answered everything promptly. The underwriting process took a few weeks and there was good communication.

The HomeDirect broker was effective in getting a good fee. It’s my fifth home, and the loan process was fine. It was easy to get a hold of anybody from HomeDirect, and now I have a new home.

When my ex-wife and I got divorced, we were refinancing the mortgage on the house into my name only. The loan was with HomeDirect Mortgage at the time and that made me go with them for the refinance. The online application process was easy and the lending process was good and straightforward. But because I changed jobs and a couple of different things, the application and underwriting process took longer than it should have and it took a few months to complete. To obtain the refinance, I had to have the divorce decree, paycheck stubs, W2s, and all the normal stuff needed.

I'm happy with HomeDirect so far. I already had a mortgage with them. Then, they called me and said they thought we were at that point where we might wanna consider refinancing. They said we could shave off a couple of years and save some money and we did it. Their process was painless and fast. It took just three weeks. HomeDirect did a great job and I hope they continue to be good with their service.

I put in an initial application online with HomeDirect for a mortgage of my new house. I got in contact with the loan officer and then went from there. It took less than a day to get pre-approved and a couple of weeks for the whole thing to be completed. It was an easy process and they had the best rate.

My wife said that we were gonna go for the funding online and HomeDirect Mortgage came as a recommendation from the Realtor directly. I did the application online and it was convenient to have it like that. During the process of obtaining the mortgage, there was an extensive questionnaire that we filled out, and it required going out there and closing out financial records that we had. But overall, the process was painless and we qualified easily. I would recommend HomeDirect Mortgage. The manager that was overlooking this thing was very professional about it when he told me that he was gonna call me at a certain time, or when he owed information or I owed him information. The information came mutually. And even on the weekend, he would respond with the information happily.

My experience with HomeDirect was awesome and went really well. The rates and terms are very good. Also, the rep is an amazing person and working with him was really great.

Getting a mortgage from HomeDirect was seamless. The process was no different than the other companies I used at the same time when I was searching for a lender, but I was surprised that HomeDirect's rates were that low. The rep worked hard to find me the best rate. He went beyond what he had to do to make sure that this was an easy process for me. Kudos to him on that one.

We used HomeDirect to refinance and it was a piece of cake. We were looking to sell but we had some work that needed to be done. We did a refi with cash-out of the equity so that we could perform those tasks. The rep was fantastic and the process only took a couple of weeks. Since this was my second VA with HomeDirect, the VA upcharge was significant but still, I was happy with their rates and terms.

HomeDirect's no fees approach appealed to me. We were purchasing a new home, and John, the mortgage lender, was excellent. He took care of us and went the extra yard. We were very happy with him. The process got done within 30 days, and the rates I got seemed fair. I was very happy.

I wanted to refinance my mortgage for a better interest rate, and HomeDirect made it very simple. They were easy to work with and my loan specialist was good. He was personable and knowledgeable, and he answered all of my questions. He was also very easy to get in contact with and he helped me through the process. I was well-guided and very comfortable. We did an FHA loan and ended up with a very good rate. The online application was very easy and the whole process took about 30 days, but that’s because I didn’t have access to a fax machine, so getting the paperwork wasn’t as quick. HomeDirect was always there and they always answered my emails quickly. They are a great company to go through. I would recommend them, and I’ve recommended them to a friend.

I was an existing HomeDirect customer and as I went to purchase my new home, I found that it might be easier to first see what the options were with them. They weren't my first choice as I started the home-buying process, but their speed made me choose them. I went online through the HomeDirect website and reached out to them. I connected with Kerry and he was so speedy in getting information back to me.

We used Bank of Texas for our previous home-buy, and we were contacted by them again when we were purchasing our newest home and they shopped it to HomeDirect. The rates were good and it seemed like it was gonna be a good set. Tyson was very helpful and gave us what we needed. It was a pretty smooth transaction all in all. We used the online forms to fill out all our stuff and I was very pleased with the process.

Every person is different and not every mortgage company meets the need and the budget of every person. That’s something for each person to find out for themselves. They have to figure out what’s gonna be best for them and their needs. For me, I liked the fact that HomeDirect is a direct lender. I like the idea that I could work with someone from the loan application all the way to the end of the mortgage. I didn’t have to worry about who my loan was gonna be sold to and if it was gonna be sold to a lender that I didn’t like. I felt good about HomeDirect.

My experience with HomeDirect Mortgage was phenomenal and I'd recommend anybody to them. After I put something on the internet, I got a phone call from one of their reps. He was very personable. He was a vet and he understood the world of veterans. I know that HomeDirect gives loans to anybody, but he was trying to focus on vets. He seemed to be, "Hey, I wanna get this for you guys, and this is not about a loan. This is about me trying to help you with your life and get into the property you want." He touched my patriotic heart with his conversation. It was an awesome experience and I would refer him to anybody.

I was shopping online for refinance and HomeDirect was the first to respond to me. Mark did a great job. He and I engaged quickly on different financial products and which one worked best for me. The process of getting from HomeDirect down to the Bank of Oklahoma with Mark was efficient and I was able to start talking to him within a day or two. The whole process took eight weeks from first contact to closing and I was comfortable with that pace. The closing cost and lender fees were good and I was happy.

HomeDirect Mortgage was the one that was recommended to me and I got a mortgage for a new home. It took a while because of a bunch of issues with the house that had to be taken care of first. Then, I work up on the Slopes, so that made it even more difficult trying to get paperwork done. I tried signing papers up there, but some paperwork wasn’t included in the packet. So, we decided to just wait till I got back in town to finish doing all the paperwork. I had good communication with HomeDirect. We were going back and forth. There were many issues with getting things done to the house to make everybody happy and to be able to sell it and there were also repairs. We had to go through that whole process. The customer service reps were open with me and anytime I had a question or if there was something going on, they contacted me right away. They were very polite and it was a good interaction.

HomeDirect Mortgage was one of the lowest rates that I found when I went to Zillow. I went directly to the online and sent my information. About a couple hours later, I received a call from Erica. Erica was the person that helped me throughout the whole refinance process. She was really good. She sounded like she knew what she was doing. I decided to go through the process of pulling my credit report and having to qualify for the refinance loan, which she did very quickly. So, I was very excited about that. We ran through some humps, some things that she’s never experienced before, and we struggled through those, but we pulled through. So, that was good. I’m very happy with the rates and terms of the mortgage.

I was working with several different people and I came across HomeDirect through a referral. They were the better deal so I decided to get a VA loan from them. When I applied, I filled out some paperwork and submitted some documents like basic proof of insurance. It was a simple process and it wasn’t difficult. My lender pretty much took care all of the stuff. I also felt comfortable doing the application online. It was time-consuming and stuff but it was pretty good. Also, the whole process didn’t take no more than about a month and a week to complete.

One of my co-workers used my house six months ago and she told me that its rent was not helpful so, she decided to go with HomeDirect. Obtaining the mortgage from HomeDirect was easy and simple. I contacted them on the 3rd of February and I was just asking a question then everything went so smoothly that by the end of the month, I was walking in my house. The interactions with the customer service were good and helpful. Plus, the rate and the terms of the mortgage were fair. It was a great experience with HomeDirect.

It was a pretty good experience with HomeDirect. We've been following Dave, the broker who works for them, and that's how we came across the company. We bought our first house in 2012 and we've done a few of our refis with him through over the years. We really like how he handles our account and how he deals with us. We know that if we approach him, he's gonna always give us the best rate. We don't have to worry about being swindled, too. We trust him and that's the biggest thing. We went with a refi with HomeDirect and we just had to send them in our document. We also had to get our appraisal and termite inspection. We feel like we got the best rate that was being offered right now, too. So, we feel pretty good. My only advice is to go with Dave.

I applied for a mortgage since I bought a house, and HomeDirect's interest rate was lower. Customer service was thorough, prompt and very efficient. I had a lot of confidence in my mortgage broker Shawn. It was my first time buying a house, and he educated me through the whole process and let me know what was going on and what documents we needed. Any issues he saw, he went ahead and sent us a letter to explain. They were amazing and I was totally comfortable throughout the process. I would highly recommend them. They're more like a family-run business versus a big institution.

My mortgage broker that I've worked with several times for years works for HomeDirect. Going with HomeDirect had more to do with him and my trust and faith in him than in the other lenders. HomeDirect's online application process was easy, and everything was really quick. The rates and terms of the mortgage I got were good. The steps I had to go through to secure my refinancing with HomeDirect were easy. It all goes back to my broker that I work with consistently and I've known for years. He always makes the process really easy. He's very straightforward and knowledgeable. He is also always very easy for me to reach out to. There are a lot of stuff that's in home mortgages, and it can be extremely confusing. And he really breaks everything down to make it very simple and easy to understand that I feel he always gives me the best options possible.

I was searching for a home mortgage for a new home purchase. I liked HomeDirect's rates, and John, the rep that I spoke with was fantastic. He explained the program. We discussed the terms, and we had a home purchase and got a contract on a home. Then we began the process of putting things together and giving them the information they need and then getting the loan rate locked in. The communication process with HomeDirect was exceptional and it came out really smooth. John was also exceptional interacting wise. We had phone and e-mail contact. He constantly let me know what was going on and where the loan process was at. It was very easy to get the information that they needed back to them. The process was terrific and the service was fantastic even though we’re located several states away. He was in Kansas City and I’m here in Arizona.

I got an FHA loan from HomeDirect and I was referred to Dave, who walked me through step-by-step and we got the deal done. The process was done within less than 30 days. I was pleased with the overall interaction and everything went well.

I had a VA loan with HomeDirect, which was recommended by my realtor. I got the pre-approval, but once the pre-approval was good, it took a week or two before I had all the documents submitted to them. I filled out some application paperwork, and submitted my income and tax return and proof of employment. They responded to everything quickly and things went smoothly. They were professional and they provided a competitive rate. I would definitely recommend them.

We were looking to refinance and HomeDirect came up with a high rating. I liked their rates as well and the fact that I was told they wouldn’t sell our mortgage. About three months prior, I had a poor-star current mortgage company and at the same time, the people I have my older loan with approached me. And I did not trust their whole persona and they quoted me a higher rate. The rate that I got from HomeDirect was much better than either of those two. The process of getting an FHA loan from them was great and the application and underwriting process took less than 30 days. I would email documents in and everything was done on site. And then once that was all approved, if there was anything else, I sent it in, then ultimately, the person came to the house to do the settlement.

I applied for mortgage with HomeDirect for a home purchase. The process was simple and everything was online. I did mostly everything on my phone, which was helpful. The whole process was three weeks from when the seller accepted the offer until we closed, and for me, three weeks is good. Seth was responsive and any time I needed something, he got back to me usually within 10 minutes. Also, the rates and the terms were all right, and everything was in black and white for me.

I got a referral for HomeDirect from my realtor. Everything was based on my intended closing date 'cause I had to leave my previous apartment. We agreed on a date and then the gentleman walked with that date. He was great. The issues on my side had to do with my income taxes. We had to wait for my tax papers to come in for the year, and all of that made the process more extensive because we gotta wait for the tax papers to come. They were factoring my income based on 2018 earnings, so that would show my taxes that were filed. I was not able to put down a substantive amount down as a deposit, but their rate is competitive compared with what's out there.

Given the good rates and terms, and being an employee, I went straight to HomeDirect to work on a refinance. It was so easy to do, and Aspen and her assistant were fantastic. They were organized and they kept me informed. They got everything upfront. I didn’t have to piecemeal the deal and have to send them things throughout the process. It was seamless. The communication was also excellent and it kept the process moving. They were really responsive if I had any question and sometimes they even respond to me in the evenings. There was no wasted time in between. They closed it in three weeks, which is huge for a refi. And because of this refi, I was able to consolidate some debt. So, it was great.

HomeDirect had a favorable rate and a good follow-up. I got a 15-year fixed loan and the process was very straightforward and very open. The online application process had gone very well. The application and underwriting process took about a week or two to get it passed straight away. But once they started, the payoff was acquiring a mortgage. It’s on schedule. It took about a month.

I refinanced with HomeDirect Mortgage through a referral. The process took four weeks and it was very easy. I dealt with Matt and he was wonderful. He was easy to speak with and knew what he was talking about. He was also quick at getting things back to me and having me sign papers. I was hoping for a lower interest rate, but it was all good.

We shopped around and HomeDirect had a better rate. They were much easier to get a hold of and much more transparent about cost than some of the other banks who couldn't 'explain everything. A representative, DJ, was available as often as possible to answer questions.

I had looked at my normal lender and this was my third VA loan. HomeDirect had a better 30-year fixed rate. They had a package that met my needs better. It was the best rate I could find. What HomeDirect offered was the five-year adjustable ARM. And so, I went with them. The VA is pretty standard, and it has changed since 9-11. And since 2008, it has changed as well. So there's additional paperwork, but it would just be the standard VA paperwork.

I applied for mortgage to lower my interest rate and the process took a month. It was easy and it was the first time I did it online. It was seamless. The rep was good and he delivered what he said he was gonna deliver. HomeDirect was an excellent company. I was very happy with them.

HomeDirect's rate is good. Although it wasn't the best, I liked how they handled the business so I went with it. There was also another company that I checked and they would have been better. But they weren't as on the ball as HomeDirect was. I was originally going with Quicken but their rep irritated me. With HomeDirect, the application process was smooth and fairly easy. We communicated with the loan officer mostly through text messages and if I had something to sign, she would just email me. But it was cumbersome with all the emails back and forth just to sign the documents. Also, during the initial talk, she said that they were the direct lender and that they wouldn't sell the loan. But the other day, I got paperwork in the mail saying they sold my loan and that caught me off guard. Still, I'm happy with their service.

My wife was looking around and HomeDirect sent a circular out, and I called them up. The experience was wonderful and it couldn’t have been better. They did much better than everybody else. They talked to us and were very helpful. Steve worked very hard for me, trying to get me everything I needed to get. He was always upbeat. I got some cash out so we can pay off a bunch of credit cards. Now it’s easier to pay bills. I've refinanced quite a few times but this was the easiest we’ve ever had.

I have always had a good experience with HomeDirect. I’ve had mortgages from them for about five years now and I worked with them on many refinances. I refinanced to pay off my roof because I needed a new roof. I worked with Nate a few times. I just send him an email saying that I am looking to refinance and needed to pull money out. He did pretty much everything and all I had to do was sign papers and escrow and he gave me the numbers. It was a very pleasant experience working with somebody that I worked with before.

I applied for a mortgage for a new home purchase from HomeDirect as they were referred to me by a friend. I got in contact with Sam and he set me up from there. It was a one-stop shop. He was very helpful and professional. He was very quick to all my questions too. The whole process was really easy but because we hadn’t had a house selected yet, the entire process took about a month. HomeDirect gave me very fair and very reasonable mortgage rates and terms. My experience with them had been very good and working with them made everything very simple and easy to understand.

Applying for a mortgage with HomeDirect was straightforward. I provided the documents they required and they ran it through their underwriting system. Their reps were very professional. The rate I got from them was better if not comparable to those from other financial institutions. It was fair and reasonable. Overall, HomeDirect did a fine job for me. I'm happy with my refi.

We were buying a new home so we were looking into getting a mortgage. HomeDirect's rates were the lowest among all the lenders we talked to. I was suspicious that the rate was so low, but then I read the reviews, and everyone had excellent reviews about the company, so it instilled in us more confidence to go with them. Our application process with HomeDirect was very smooth. We had no hiccups. If there were any problems, they let us know and we tried to resolve it with them. We had applied early and then we were floating our interest rate for a while. But once we locked it and our actual signing day, everything went very fast. We were happy with the entire process.

Other lenders wouldn’t shoot straight with me. I would ask them for the latest VA rate and what we are looking at in payments, and I would get an answer that it could change every day. In Zillow, they rated the finance companies and HomeDirect was rated 5 stars. I thought I would check them out as there’s nobody rated 5 stars. All of a sudden, I got straight answers. The rep gave me a fantastic interest rate and they communicated with me all the way through. I had the exact same interest rate on closing date. My own agent and also the closing agent couldn’t believe I got that interest rate.

We've had HomeDirect for a few years now and we liked the person we have. His name is Kent and if we have reason to contact him, we contact him again. Actually, we were gonna go with somebody else and since we've had such a rapport with him, we called him first to tell him of the interest rate that we got and he said that he could do better. Because it was a holiday, the application and underwriting process took a little bit longer but it was not bad. The actual portal got a little confusing a little bit, but once we got used to them, it was a nice, secure way of doing things. It's a great record keeper too. The rates we got were very fair.

Getting a mortgage would be a good thing to do to get my payments down a little bit, make a little extra cash and pay off some other bills. Nate, the rep from HomeDirect was very professional, friendly and the kind of person I like to talk to. He was pleasant to work with and I was impressed. So, he was good and I enjoyed the experience. It went great. Obtaining the mortgage was a lot easier than it was before. It went well, smoothly and quickly. Nate was always in contact with me and let me know what was going on. Everybody was very professional and helpful with everything. The process took a month but that was expected. Once we got it rolling, it was good and quick. Also, the rates and terms were very reasonable. Everything about my experience with HomeDirect was positive and I’ve even recommended them to a couple of other people. People should use them and give them a chance.

I was purchasing a home. The real estate agent recommended HomeDirect and they offered me the best interest rate. The process was fairly easy. The mortgage broker did pretty much everything. I just followed all commands. It took about two to three weeks with all the verifications, and that was from the moment that I filled out the application until I finished closing. The representative was very attentive to everything that I needed to do. He was available to answer all of my questions. He was very friendly and approachable too.

I wanted to purchase a new home and so I applied for a mortgage. HomeDirect had the best rates when you factored in fees. Whereas the others want to list whatever the rate is, then they add a thousand dollars fees, and then the actual yield is substantially higher. When I contacted HomeDirect, they got back to me right away. They were really helpful and great to work with, so I stuck with them. Everybody I talked to at HomeDirect was great. They were responsive and they worked into the evening. The application process was easy and it took about two weeks for the whole process to be completed.

I refinanced my investment property with HomeDirect Mortgage. They were able to do it in the amount that I needed it done for and the rate and terms I received from them were on par with LendingTree, Quicken Loans, USAA, and the other companies that I looked at. I was hoping to get something lower, but considering things, it wasn't bad. They were also able to give me a guesstimate turnaround time wherein they actually do the loan. That helped me as it took out some of the other constraints that some of the other lenders had.

My 5/1 ARM loan was expiring very soon. I also recently went through a divorce and I had to get my ex’s name off the deed. So, I went for a refinance with HomeDirect and it was really easy. I called somebody, sent the docs, and everything was fine. It was a VA loan, so everything was done by the broker. The whole thing took me a couple of weeks because I needed to get another document from my finance manager. Once I got that done, I was able to close it out.

I just purchased a new home and considered a mortgage. I shopped around quite a bit for rates and HomeDirect had the lowest rate. The process was pretty standard. I submitted the documents they requested and that was pretty much it. Also, the online application was easy and self-explanatory. It took about 15 minutes to fill out and the loan went through in 30 days. It was a smooth process and Katie was super helpful and very friendly. She seems to be pretty knowledgeable as well with the mortgage industry. She’s definitely an asset to HomeDirect. I’ve already recommended them.

I've been dealing with HomeDirect and have had the same mortgage guy for four years. His name was Jim and he was really nice, very informative and very easy to work with. He got me a good rate and I am happy with the rate and terms I got. I have a VA loan and he’ll call sometimes if he sees that it has been six months and if I can get an IRRRL. He’ll also call if there are some benefits to me then let me know what is available and if I wanna change. He’ll sometimes call too to check in and ask how everything was going on in Tennessee.

I did an application with HomeDirect for a new home purchase. Carey, the mortgage broker who helped us out, gave me the best rate. He was professional, polite and very knowledgeable. He gave very good customer service, and when he said he did something, it was done. He was fantastic, so he made the process easy. All the paperwork was online, so it was very convenient as well.

I applied for a mortgage and it was for a new home purchase. I went with HomeDirect Mortgage because of the ease and they were direct and upfront instead of playing games. The application process was really easy. We had issues, but HomeDirect was quick on it. The only problem we had was the seller. Jordan was our broker and he kept me very well informed. The rates were really good and there was no BS when he talked to me. I tried Veterans United plus different banks and people were trying to give me the rate that HomeDirect had, but I would have bowed down into it by points. With HomeDirect, I didn’t have to do that. HomeDirect also applied some towards my closing which I got. All in all, I can't complain and I would recommend them.

We were moving and we applied for a mortgage with HomeDirect. The person that we worked directly with was amazing. He was always available and was there to answer questions. The process of getting the mortgage was easy with his help because he was clear and told me what I needed and if there was anything that I didn't expect before. He seemed knowledgeable and did a good job.

I found HomeDirect Mortgage at Bank of Oklahoma and I got a number. I applied for a new home purchase and I was satisfied with the application process. It was a pleasant process to work with the broker. The representative was diligent and the information he provided was accurate. There were no hiding items. There were some delays, though, and the application and underwriting process took around three weeks. I compared the rate and the terms of the mortgage with Bank of America's, but HomeDirect's was better, and that was the reason I chose them.

I have recently had an insurance claim and my insurance company has been great to deal with. But getting the claim closed on the mortgage side has been a pain in the butt to say the least. The website never works, the auto call center is useless. The process is unclear difficult and just another headache on top of getting all the repairs done.

The application process at HomeDirect was very simple. We did it all online and they were most helpful. We moved over to Seattle from Idaho so we emailed everything. They were very clear in their directions and they moved along. I met the closing date without an issue. In addition, when our loan guy, Thatcher, sent me the email, and I responded back to him that we were interested, he came back with a quote of what it might be and got on the phone and talked it through with him. We then started the process and he did a wonderful job. I can't recommend him high enough. In fact, I gave his name and contact information to our Realtor. We also did Washington Federal because we're both retired recently. HomeDirect did a much better job, and with no fees and a lower interest rate. Everything went perfectly.

HomeDirect Mortgage had a better rate and with better credits. Their application process was pretty self-explanatory and easy. Their customer service is great. Their agent was very receptive, very responsive, and didn't beat around the bush. I've recommended HomeDirect to other people.

My realtor was using HomeDirect Mortgage and it made me decide to go with them. Their application process was super easy and their application and underwriting process took two weeks. Their rep, Nate, was very responsive and easy to understand. He answered my questions. In terms of the rate in terms of the mortgage that I received, it was the best decision at the time. I highly recommend HomeDirect Mortgage.

Online application to HomeDirect Mortgage was very easy and straightforward. They did the application and underwriting process right away and it was within a week. Everything was kind of rushed to meet the closing date. Kerry, the person that I worked directly with, was very hands-on and responsive. I felt very comfortable working with him. I was most impressed with his willingness to speak with me in the late evening, since I'm typically busy during work hours. The rate at HomeDirect was fair compared to other companies that I looked into though I personally think that it was high. But I understand that it was higher because I purchased a duplex.

I went with HomeDirect Mortgage for a new home purchase and I ended up with the 30 years conventional type of loan, wherein the rate that I got was 4.8. I looked online, read some reviews and tried a different bunch of lenders. I counted interest rates and the closing cost, and HomeDirect was the best one. Their online application process was easy and seamless. Everything took 45 days.

We were buying a house and we applied for a standard mortgage. We had used HomeDirect before and we also checked multiple lenders, but HomeDirect had the lowest rate. The process was straightforward. They had nice websites for uploading all of the documents and it was all pretty simple. We had one agent that we worked with throughout the whole process, and he was generally prompt in answering questions and keeping us updated as to the progress of the whole loan. It took less than a day for him to get back to us. We had a good experience and we're very happy.

We were looking for a new house and so we were looking into getting a mortgage. When I saw what HomeDirect had advertised for rates, I was a little skeptical since they were lower than everyone else's. I talked to the mortgage lender, and he explained the process to me, and that was what kinda sold me on it. The application process was super straightforward. The gentleman that I was assigned to was Tyson, and he and his partner, Donna, made things super simple. Tyson was awesome. He was available day and night. We were going through the approval process over the Christmas holiday and I know that I had questions for him, and he was taking my calls while he and his wife were driving eight hours cross country. So he really went above and beyond. Donna was the organizational genius behind the whole thing. She kept me on track and made sure that my documentation was in order and that I filled it out correctly.

I went online shopping for mortgage rates and HomeDirect had the lowest APR. Their application process was fairly straightforward. I got in contact with a loan officer at HomeDirect, and then he proceeded to send me things on DocuSign. I reviewed those things, signed them, and before I knew it, I was locked in at a lower APR than any other bank I saw. Their rate was very fair. The application process took 45 minutes, and then the underwriting was back and forth, so it took a few days. But we weren't sitting there waiting for days at a time, not knowing what was going on. The people at HomeDirect kept me informed and explained things to me instead of just saying that the loan is being processed. They broke down how the loan was being processed. So I knew what was coming up next.

HomeDirect Mortgage was more honest than what I was getting from some of the other companies. I liked what their service was. During the application process, the disclosure thing, the interest rates and what we're gonna be depositing including all the difference in our breakdowns were all the same. The interactions I had with their reps were very relaxing and smooth. Jim worked with me for a while and with the mortgage rate, we knew what was going on. When the other company I was dealing with was gonna give me $42,000 money back and move my mortgage rate to $512,000, Jim came out and put the same amount needed.

My lease was up on where I’m in right now and I didn’t want to pay more in rent. I then decided to get a mortgage. I went on Zillow and I put in "a loan for veterans". I sent the information out and HomeDirect Mortgage was the first company to call me. Kent became my mortgage broker and he did great. He knew his job, walked me through the whole process and he got me through it without any difficulties. I started the process on November 16 and I closed on my home on January 18. If not for the holiday season, I might have closed 15 days sooner. The rate was also good for what I got at that time. I would definitely tell my friends who are veterans and are looking to purchase a home about HomeDirect Mortgage and recommend them.

HomeDirect Mortgage is my current lender and their rate is great. I decided to refinance with them and had to go through the application process again. I also had to submit forms and pay stubs. The process took three weeks and I worked with Ryan. I had also worked with him when I refinanced with my house the first time with them. We communicated well and he responded right away when I had questions. I was able to provide everything that he needed. Everything was fine and painless.

Kent from HomeDirect Mortgage was incredibly nice and very friendly. He was also very informative and gave me an overall view of different routes we could go. My husband is a veteran, but I have never dealt with a veteran loan. We ran what my credit score would get me versus what his credit score would and Kent helped me learn about it. HomeDirect was very good about going along with the timeframe that we needed for the closing. The application process was very simple and took two weeks. Plus, the rate and terms we received were great. It was very reasonable and favorable in this market.

I had gotten on the internet and filled out one of those questionnaires for LendingTree to see who would give me a better APR interest rate. Dave from HomeDirect got back to me before anyone did. He was patient, friendly, polite, and he didn't make me feel like I was stupid if I asked a question and he always got back to me. He also kept in touch because I was looking for a house. That was why I went with HomeDirect. The online application process was easy. I just put in some basic information.

The rates dropped down a bit and I was in a variable rate, so it adjusted every year. If my interest rates go up, I’m gonna be in trouble. Also, it would be nice to get a bit of cash out. I went on LendingTree, but because the rates recently dropped and I was noticing the big credit unions weren’t even dropping, I was thinking something was funky, so I went out and looked. HomeDirect Mortgage came up as the most competitive. The rep was excellent and he was on his game. He made the process of obtaining my mortgage extremely simple. We didn’t get bothered for things and we were told way ahead of time on what we needed. I had a lot of things accessible.

I got a new mortgage from HomeDirect Mortgage and went with their 30-year fixed loan. We went with them because of the reviews online. They didn't charge us any fees, and they gave us a good rate. They also gave us a $1000 credit towards the closing cost to go with that. It was a perfect experience with them. I was most impressed with their response time and their ability to effectively work with our realtor in the title company to make sure that closing went fast and on time. We closed in under 30 days, so it was very fast. I worked with Connor and he did a great job. He always responded to our emails, answered our question and worked with the title company.

I applied for a refinance with HomeDirect. I liked the rate that was offered online and then I had good credit, so I knew that the rate was gonna be accurate for me. What sold me on to HomeDirect was that with a bit of research, I could tell that they had a successful track road given the dollar value of loans that they had serviced in the past. There wasn’t a lot of evident failure on their part or bad reviews. The online application process was very easy, and there was a bit of consolidation on that user experience when it comes to shopping for a mortgage. And for that matter, other loans as well. It seems like, "Simple is the way to go," and is a step by step process versus throwing it all at people at once. It was a series of questions and was like an interview, which was very easy.

I had my current loan for my home with HomeDirect, and when we went and looked at a new home, Kent from HomeDirect saw that we were looking for a mortgage and contacted us. HomeDirect's rates were good and Kent offered a better deal than what was being offered by the home builder.

HomeDirect Mortage's online application process was really simple and easy to follow. The application and underwriting was really quick. It went a lot faster than I thought it would. Everything went really well. They were able to maintain great communication with me, and anything that needed to be changed or updated or fixed was handled promptly. The lending processor did great. He was johnny-on-the-spot. He really helped us out and provided all the information that we needed. It was my first time getting a mortgage and HomeDirect was recommended to me by my brother-in-law. I was really pleased with the rate and terms of it.

We purchased a new home and our real estate agent turned us on to David of HomeDirect. He was very professional, informative, and a heck of an asset for the company. He told us what he needed, then we got him those and everything went very well. The process was simple and we did everything over the phone and email. From the time we made the offer until we closed on our house was 23 days, and that happened between Christmas and New Year. The rate we got was good and for the climate, we were extremely satisfied. It was an incredible experience overall.

HomeDirect called me and said that the mortgage rate had gone down, and maybe I should reapply. That sounded like it was gonna save me money. I looked at other lenders prior to them but there was a lot of delays and stupid questions, and it seemed like the others don’t wanna do business. I had a better relationship with HomeDirect. Their reps were very patient. They would tell me what they needed and then I would provide those, which was kind of cut and dried procedure. The whole process took a month, and although I wish the rate could’ve been a little lower, they made me the loans so I had to be happy with that.

David from HomeDirect Mortgage contacted me and was willing to bend over backwards for me. He’s in Kansas and I’m in Hawaii so he had a lot of late night calls. I took a mortgage for a new home. The process was okay and took a month and a half or so. But there was a lot of paperwork to get. I’m in the military and I have another job. It was time-consuming and I didn’t really understand why I had to verify that I work for the military when I had already supplied the DD214 and lots of military documents already. Plus, I wasn’t sure why they had to contact my boss. But they worked well with me and my Realtor even when there were some differences. And they had one of the lowest rates.

I had a great experience with Home Direct especially With John **. He made the process so easy. He responded timely with all correspondence and was so knowledgeable, I felt very confident in his ability to handle my refinance. We actually closed a week early! I will definitely reach out to Home Direct again.

Great service. We really enjoy working with Steve. We contacted him when we were getting a new mortgage because he provided great service when we did a refinance through him. We would definitely recommend HomeDirect mortgage to our friends and family.

Our mortgage went up to 5.5% and we contacted our local lenders which were unable to help us. Thru Zillow, I found Home Direct agent Aspen **. She walked us thru everything and was always there to answer questions and assist with helping us refinance. She helped us refinance with Home Direct with a rate of 4.75%. Our local lenders didn't go below 5.5%. If it wasn't for Aspen ** & Home Direct we would have had to sell our home but Home Direct enabled us to keep our home and have a rate we're satisfied with. I strongly recommend Aspen ** at Home Direct.

Shawn ** and Terri ** were so helpful and encouraging during our loan process. Just a great group to work with. Always kept us informed along the way, answered all our questions quickly and understandably. It took less than 30 days from start to finish our refinance loan!!! They are truly a great team... thanks.

I searched on the internet for home loans and mortgage companies. Initially, I went with Bank of America but their rates were a bit high and they had the other fees, like the origination fee and lock fee. HomeDirect Mortgage had a cheaper rate and they don't have the other fees, which impressed me more. Also, they had good reviews and their terms were good. Their process was really awesome and very fast. Sam helped me with the process from the scratch to the final and his commitment impressed me. He promised me to make it happen within two weeks and he did. I had a wonderful experience with HomeDirect Mortgage.

We're in Pennsylvania and we were buying a house in New York. We got a lot of phone calls from other mortgage companies, and we tried to find the best rate. But because HomeDirect was gonna give us 1,800 reimbursement towards our closing, we went with them and got a conventional mortgage. I worked with Dave, and he was friendly. He was clear and he answered the questions directly. He walked us through the details and through any anticipated fees on closing that other mortgage companies hadn’t done.

I wanted to buy a house. I searched on Google for quotes and HomeDirect Mortgage had a decent offer. The application process took a few weeks and the rep always followed up. I liked the process and the rate and terms of the mortgage that I received.

Ronald, a HomeDirect agent, was fantastic and he was ultimately the reason I stayed with them. I'm a prior military and he was military as well, so he was able to relate with dealing with the veterans home loan. In addition, he easily addressed all of the issues or concerns I had. The application process online was straightforward and a little bit positive. It was easy to complete and it was quick. It was weird though that I would get emails saying that I had new actions in my file, but then I would go to my file and it was just a note that there had been actions on my file. The note didn’t say one way or another what had transpired. Nevertheless, when I called Ronald, he was able to explain exactly what happened or what was going on.

We went with HomeDirect because of Mark specifically. Even though other companies have better rates or a little bit extra money towards closing, the experience he provided was invaluable and worth like everything we got. He was there at every turn and he anticipated things underwriting was gonna need, so we always had the forms in before they needed it. We had a very rigid closing structure that we needed based on where we were living and the fact that we were buying from a family member, closing on time was very important to us.

I went with a VA loan from HomeDirect for a new home purchase. Their rate was almost half a point lower and the application process was straightforward and easy which took a month and all was done online. David, the loan rep was on top of things and he communicated well. He kept me informed and made smart moves. I was very comfortable working with them and if I had a question, it took them only a day to respond. However, I'm already starting to get mail that I assume is stuff that had been sold by them. They’ve sold my name to an insurance and I don’t like that. I know what I need and I really don’t need to be sold stuff. Still, HomeDirect did a good job.

I applied for a mortgage at HomeDirect when I bought my new home. Their rates were lower compared to other lenders. The online application process was pretty smooth. From start to finish, the application and underwriting process took about a month. I worked with a loan officer named James and he was easy to work with and stayed on top of everything. I find it nice that I could contact him any time, even after business hours. Working with HomeDirect made things easier.

I did some shopping around and made some phone calls to mortgage companies. I talked to numerous people and Jason from HomeDirect was the easiest one to talk to and he gave me all the information I needed. Whenever I sent him a message by way of email or leaving him a voicemail, he was very prompt as to returning my calls with information. They told me what I need and I made copies of it or I sent it by way of email and sent it back to them. They were making sure that I understood whatever they needed or underwriting needed and I usually responded back within a few hours and sent the information they needed.

I was buying a house and I applied for a mortgage. I went online and requested a couple of quotes. I also talked to a couple of different companies and HomeDirect offered zero dollar fees. They also had the best rate I found. The online application process was very self-explanatory and easy to get through. The rep I worked with, Jordan, was easy to contact. He gave me his phone number and let me text him stuff. I didn't have to submit it through a portal, I could just send everything right to him. He was very available to address any questions or concerns I had. The whole thing took two weeks to complete. I expected it to take a little longer but it was quicker than I thought. Working with HomeDirect let me buy a house.

HomeDirect offered the lowest interest rates that I was able to find. I applied for a mortgage for a new home purchase and the whole process took roughly 25 days. The process was not difficult and the rep I worked with was friendly and informative. It seemed like Brian was doing the best he could to get us what we wanted and needed. Working with HomeDirect got me a home and it all went pretty straightforward. I appreciate the work that was done on my behalf.

We were purchasing a new home and went for a VA loan with HomeDirect. The online application process was very easy compared to our last home mortgage. The rep told us that the application and underwriting process would take a certain amount of days but it was a lot shorter time. Dave, our lender, was amazing. He was one of the nicest people I've worked with. Everything, he was on it immediately. He answered any questions I had and he was always available to talk. I was very comfortable with the entire process and HomeDirect's customer service was wonderful. If I had any questions, I would call and the reps would answer the phone or call me back immediately. By working with HomeDirect, we got a new home that we love and we have them to thank for it.

When buying a home, some realtors and people who buy houses before you give horror stories. My father purchased his house through HomeDirect so I worked with them as well and I had an awesome experience. Obtaining the mortgage was simple despite having a couple of hiccups on my end. Everybody was vying for business and because I was at the tail-end of my alimony, the mortgage company wouldn’t accept it. But when I told them I found someone else that would accept it, they said that they could still work with me. They gave me an answer within an hour of me telling them that. I probably would have preferred them to do a little more research into it prior to me having to say I had somebody else. Still, it all worked out.

I am a Bank of Oklahoma employee and we get some discounts using our affiliated company. So, when I thought the rates were raising, I wanted to get a mortgage before the rates took off. HomeDirect’s process was easy. I talked with my mortgage banker at least once over the phone but we did everything by email. I applied and they got back with me in terms of what I qualified for and my limits. I had a preapproval letter within a week and once I found a home after mine sold, they were very easy to work with. They sent me all the documents that I needed to fill out and complete. Everything went very smoothly.

I have had a positive experience with HomeDirect from start to finish. At first, I used an app where I submitted some information and then eight different mortgage companies popped up on the screen that I can pick from. HomeDirect had a great interest rate and their rep contacted me immediately. He was very forthright about what my options were and gave good advice. He was very easy and accessible to get a hold of either through email, phone calls, text messages. He was also very knowledgeable of the loan because I was using a VA loan and I felt comfortable with him. Everything went well so I stuck with them.

We were buying a new home and because our lender guy, David, whom we've used before, transferred to HomeDirect, we went with them. I did everything online. I did not have to go into someone's office. I could do things on my own time and on my own computer so it was a little bit easier. I also got the status update through their website. David just reached out whenever he needed me to do something. The whole business went pretty smooth. HomeDirect was better than another company that I was talking to.

I bought a home when I was 19 and this is the first time I've bought again in 10 years. A friend of mine had used HomeDirect on his house and it was a pretty seamless process. So, he gave me his agent’s name and I called him up and went from there. The agent, Brian, directed me to file the application. I got the pre-approval then I got set up in the portal. Everything was easy through the portal and all was cut-and-dry. They would assign me a task like what documents I needed to upload and I went through and got all that uploaded. It got a little bit more stressful towards the closing, which it always does and should be expected, since they kept requiring more items towards the end. The only thing that slowed me down came from the termite inspection and others that I had to get. All in all, the application and underwriting took about a month.

My experience with HomeDirect Mortgage went very smoothly. I've worked with the broker previously on refinancing, so we had that good rapport. He was very efficient and I appreciated him reaching out to me. The process was very easy and it took less than 30 days. The rate and the terms of the mortgage were really reasonable, otherwise, I would not have done it. The only thing that I wish is that they would allow for bi-weekly payments, something that they are not currently offering.

I wanted to restructure some things and HomeDirect Mortgage had really good reviews. I applied for a refinance and the process was very painless. I sent all my documents, filled out the application, and went through the appraisal process. It was closed and it took about two to three weeks. My loan officer was great and the rate and terms were about average. There were better rates and terms out there, but I sacrificed those for ease.

We bought the house we've been renting for three and a half years and got a mortgage. I went on the web like everybody does on LendingTree, and people started calling me. HomeDirect was one of those people and over the process of talking to multiple people I felt they were being more honest. We had some issues on the seller side and they worked hard and came through with the process to try to get everything resolved. We started the last week of December and we closed on the 31st of January. They did a fantastic job. The loan originator that I talked to, to begin with, was very helpful, knowledgeable, and walked us through the whole process. The rates were also better than I anticipated.

We were buying our first home and went with a VA home loan. Then, we went through a third-party one that sent us lots of different quotes from tons of different mortgage companies. HomeDirect Mortgage had a much better interest rate right off the bat and they were able to waive a lot of fees for us that were associated with the VA home loan and other closing costs. On top of that, they were able to work it out, so I was able to waive my property taxes and monthly mortgage in my escrow because I showed them that I qualified for a property tax-free in my area. None of the other companies were willing to do any of those things. Shawn was our rep and he was very helpful, knowledgeable, and extremely easy to get a hold of any time of the day or night. He was also willing to talk to me and my wife any time we send emails.

Our Realtor put us in contact with Ronald of HomeDirect and kinda went through it that way. We considered other lenders but he was quicker to get what we wanted and he was able to provide us the best rate upfront. Ronald was very easy to get in touch with. If we couldn't get him to answer right then, he usually called back pretty soon afterward.

We had a construction loan that went on an ARM after six years. We wanted to get that out of the way and get it done so we had it refinanced. The guy from HomeDirect seemed like he had all the answers and he did all the stuff that he needed to do quickly. He was always prepared and organized. He brought points to bring the rate down and we were happy with what we got for as the rates were going up at that time. We went with a VA loan and the application process took about a month since they were waiting for us to do some stuff as far as different inspections that went. HomeDirect was really efficient and quick with the paperwork. We'd recommend them.

HomeDirect had the best rate from my research. Their application process turned out to be straightforward. It was all online. The rep, Mark, was great too. He was extremely knowledgeable and explained things as I needed it. At that time, I liked the rates. 30 days later the mortgage rates went down. I would have liked to see my rate also go down, but I was locked in. Nevertheless, we got through the process, and we got through quick.

I was going through USAA which is usually top-of-the-line when it comes to customer service and availability but HomeDirect blew them even out of the water when it comes to getting a low-interest rate and better terms. They were also rated the highest with the best reviews and with better interest rate than I could find anywhere else. The online application process was smooth and easy. There was no complication and it was a secure site with good questions. Casey, the rep I worked with, was very knowledgeable and responded to any questions or calls in a timely manner. She also made sure that as a first-time buyer, I understood every step of the process. The application and underwriting process at HomeDirect took two weeks to complete. They were able to put me in my first home and provided the ability for me to start and raise a family in a secure location with financial stability.

I looked at several different lenders, then I went out and looked at HomeDirect's website and logged in and was able to find my way around. It was quick and they were willing to give me a good interest rate. I was a little nervous at the beginning, dealing with an online organization that I couldn't walk down there and tell them I've got a problem. I decided to give the online a shot with HomeDirect and I was very happy with it. The underwriting took three weeks which I thought was pretty fast. But part of it was waiting on the lawyers to do the final paperwork. We got to a point where we couldn't go any further until we have the final closing statement.

I got a 30-year fixed mortgage for a new home purchase with HomeDirect and the online application process was easy. I work at BOK and they started with the gentleman that was in my office. In about three weeks in, he said he couldn't handle it so he had to transfer it. So, we had to send everything again, which was not very convenient but I understood why. That took another three weeks. Dave, the person I worked with, was easy to get a hold of and I felt very comfortable working with him. However, my realtor had problems getting reports back that we are good to go. While it wasn't Dave's fault, whoever he works with, my real estate person had trouble with them.

I wanted to refinance and get out of debt. HomeDirect Mortgage had a better deal compared to other providers and was much more straightforward about what I was getting. The guy, Ron, was great and was on top of everything. They needed more documentation than I thought they would which had to do with my address and what county it's in and that happens every time I do anything like that, but HomeDirect got it taken care of and it was great.

I was purchasing a home and I used the VA. I had a loan previously from another lender and I spoke to the realtor that had helped us in the past with the loan, and he recommended HomeDirect Mortgage. The application and underwriting process took around three weeks. The loan officer that helped me, Mark, was very responsive and quick. I wanted to close before February and he was able to have that happen. He was super responsive and very flexible and did his best to execute what I wanted to see happen as far as the loan being done in a timely fashion, getting me a reasonable rate, and walking me through the process. He was very good. Both of us worked really hard to make sure everything that was needed was provided to get everything done. The original number from my previous loan did not sit well and Mark was able to get me something that was appropriate and really good.

I work for Bank of Oklahoma and I applied for a mortgage with HomeDirect through them. They had the best rates given the employee discounts. I had to take advantage of it and I wanted to get out of PMI and I had an FHA loan. The process was extremely easy. They were in the underwriting within two days and it was crazy how fast it went. The first day I approached them about getting one was on January 2nd and we closed on January 25th. It was less than a month. Also, the rep I worked with, Aspen, kept me informed every step of the way and she was extremely responsive. It was the best mortgage experience, for a refinance, that I've ever had. It could not have been an easier process for me. They made it all extremely simple and fast.