BOK Financial Mortgage Reviews

One of my co-workers used my house six months ago and she told me that its rent was not helpful so, she decided to go with HomeDirect. Obtaining the mortgage from HomeDirect was easy and simple. I contacted them on the 3rd of February and I was just asking a question then everything went so smoothly that by the end of the month, I was walking in my house. The interactions with the customer service were good and helpful. Plus, the rate and the terms of the mortgage were fair. It was a great experience with HomeDirect.

It was a pretty good experience with HomeDirect. We've been following Dave, the broker who works for them, and that's how we came across the company. We bought our first house in 2012 and we've done a few of our refis with him through over the years. We really like how he handles our account and how he deals with us. We know that if we approach him, he's gonna always give us the best rate. We don't have to worry about being swindled, too. We trust him and that's the biggest thing. We went with a refi with HomeDirect and we just had to send them in our document. We also had to get our appraisal and termite inspection. We feel like we got the best rate that was being offered right now, too. So, we feel pretty good. My only advice is to go with Dave.

I applied for a mortgage since I bought a house, and HomeDirect's interest rate was lower. Customer service was thorough, prompt and very efficient. I had a lot of confidence in my mortgage broker Shawn. It was my first time buying a house, and he educated me through the whole process and let me know what was going on and what documents we needed. Any issues he saw, he went ahead and sent us a letter to explain. They were amazing and I was totally comfortable throughout the process. I would highly recommend them. They're more like a family-run business versus a big institution.

My mortgage broker that I've worked with several times for years works for HomeDirect. Going with HomeDirect had more to do with him and my trust and faith in him than in the other lenders. HomeDirect's online application process was easy, and everything was really quick. The rates and terms of the mortgage I got were good. The steps I had to go through to secure my refinancing with HomeDirect were easy. It all goes back to my broker that I work with consistently and I've known for years. He always makes the process really easy. He's very straightforward and knowledgeable. He is also always very easy for me to reach out to. There are a lot of stuff that's in home mortgages, and it can be extremely confusing. And he really breaks everything down to make it very simple and easy to understand that I feel he always gives me the best options possible.

I was searching for a home mortgage for a new home purchase. I liked HomeDirect's rates, and John, the rep that I spoke with was fantastic. He explained the program. We discussed the terms, and we had a home purchase and got a contract on a home. Then we began the process of putting things together and giving them the information they need and then getting the loan rate locked in. The communication process with HomeDirect was exceptional and it came out really smooth. John was also exceptional interacting wise. We had phone and e-mail contact. He constantly let me know what was going on and where the loan process was at. It was very easy to get the information that they needed back to them. The process was terrific and the service was fantastic even though we’re located several states away. He was in Kansas City and I’m here in Arizona.

I got an FHA loan from HomeDirect and I was referred to Dave, who walked me through step-by-step and we got the deal done. The process was done within less than 30 days. I was pleased with the overall interaction and everything went well.

I had a VA loan with HomeDirect, which was recommended by my realtor. I got the pre-approval, but once the pre-approval was good, it took a week or two before I had all the documents submitted to them. I filled out some application paperwork, and submitted my income and tax return and proof of employment. They responded to everything quickly and things went smoothly. They were professional and they provided a competitive rate. I would definitely recommend them.

We were looking to refinance and HomeDirect came up with a high rating. I liked their rates as well and the fact that I was told they wouldn’t sell our mortgage. About three months prior, I had a poor-star current mortgage company and at the same time, the people I have my older loan with approached me. And I did not trust their whole persona and they quoted me a higher rate. The rate that I got from HomeDirect was much better than either of those two. The process of getting an FHA loan from them was great and the application and underwriting process took less than 30 days. I would email documents in and everything was done on site. And then once that was all approved, if there was anything else, I sent it in, then ultimately, the person came to the house to do the settlement.

I applied for mortgage with HomeDirect for a home purchase. The process was simple and everything was online. I did mostly everything on my phone, which was helpful. The whole process was three weeks from when the seller accepted the offer until we closed, and for me, three weeks is good. Seth was responsive and any time I needed something, he got back to me usually within 10 minutes. Also, the rates and the terms were all right, and everything was in black and white for me.

I got a referral for HomeDirect from my realtor. Everything was based on my intended closing date 'cause I had to leave my previous apartment. We agreed on a date and then the gentleman walked with that date. He was great. The issues on my side had to do with my income taxes. We had to wait for my tax papers to come in for the year, and all of that made the process more extensive because we gotta wait for the tax papers to come. They were factoring my income based on 2018 earnings, so that would show my taxes that were filed. I was not able to put down a substantive amount down as a deposit, but their rate is competitive compared with what's out there.

Given the good rates and terms, and being an employee, I went straight to HomeDirect to work on a refinance. It was so easy to do, and Aspen and her assistant were fantastic. They were organized and they kept me informed. They got everything upfront. I didn’t have to piecemeal the deal and have to send them things throughout the process. It was seamless. The communication was also excellent and it kept the process moving. They were really responsive if I had any question and sometimes they even respond to me in the evenings. There was no wasted time in between. They closed it in three weeks, which is huge for a refi. And because of this refi, I was able to consolidate some debt. So, it was great.

HomeDirect had a favorable rate and a good follow-up. I got a 15-year fixed loan and the process was very straightforward and very open. The online application process had gone very well. The application and underwriting process took about a week or two to get it passed straight away. But once they started, the payoff was acquiring a mortgage. It’s on schedule. It took about a month.

I refinanced with HomeDirect Mortgage through a referral. The process took four weeks and it was very easy. I dealt with Matt and he was wonderful. He was easy to speak with and knew what he was talking about. He was also quick at getting things back to me and having me sign papers. I was hoping for a lower interest rate, but it was all good.

We shopped around and HomeDirect had a better rate. They were much easier to get a hold of and much more transparent about cost than some of the other banks who couldn't 'explain everything. A representative, DJ, was available as often as possible to answer questions.

I had looked at my normal lender and this was my third VA loan. HomeDirect had a better 30-year fixed rate. They had a package that met my needs better. It was the best rate I could find. What HomeDirect offered was the five-year adjustable ARM. And so, I went with them. The VA is pretty standard, and it has changed since 9-11. And since 2008, it has changed as well. So there's additional paperwork, but it would just be the standard VA paperwork.

HomeDirect's rate is good. Although it wasn't the best, I liked how they handled the business so I went with it. There was also another company that I checked and they would have been better. But they weren't as on the ball as HomeDirect was. I was originally going with Quicken but their rep irritated me. With HomeDirect, the application process was smooth and fairly easy. We communicated with the loan officer mostly through text messages and if I had something to sign, she would just email me. But it was cumbersome with all the emails back and forth just to sign the documents. Also, during the initial talk, she said that they were the direct lender and that they wouldn't sell the loan. But the other day, I got paperwork in the mail saying they sold my loan and that caught me off guard. Still, I'm happy with their service.

I applied for mortgage to lower my interest rate and the process took a month. It was easy and it was the first time I did it online. It was seamless. The rep was good and he delivered what he said he was gonna deliver. HomeDirect was an excellent company. I was very happy with them.

I have always had a good experience with HomeDirect. I’ve had mortgages from them for about five years now and I worked with them on many refinances. I refinanced to pay off my roof because I needed a new roof. I worked with Nate a few times. I just send him an email saying that I am looking to refinance and needed to pull money out. He did pretty much everything and all I had to do was sign papers and escrow and he gave me the numbers. It was a very pleasant experience working with somebody that I worked with before.

My wife was looking around and HomeDirect sent a circular out, and I called them up. The experience was wonderful and it couldn’t have been better. They did much better than everybody else. They talked to us and were very helpful. Steve worked very hard for me, trying to get me everything I needed to get. He was always upbeat. I got some cash out so we can pay off a bunch of credit cards. Now it’s easier to pay bills. I've refinanced quite a few times but this was the easiest we’ve ever had.

Applying for a mortgage with HomeDirect was straightforward. I provided the documents they required and they ran it through their underwriting system. Their reps were very professional. The rate I got from them was better if not comparable to those from other financial institutions. It was fair and reasonable. Overall, HomeDirect did a fine job for me. I'm happy with my refi.

I applied for a mortgage for a new home purchase from HomeDirect as they were referred to me by a friend. I got in contact with Sam and he set me up from there. It was a one-stop shop. He was very helpful and professional. He was very quick to all my questions too. The whole process was really easy but because we hadn’t had a house selected yet, the entire process took about a month. HomeDirect gave me very fair and very reasonable mortgage rates and terms. My experience with them had been very good and working with them made everything very simple and easy to understand.

Other lenders wouldn’t shoot straight with me. I would ask them for the latest VA rate and what we are looking at in payments, and I would get an answer that it could change every day. In Zillow, they rated the finance companies and HomeDirect was rated 5 stars. I thought I would check them out as there’s nobody rated 5 stars. All of a sudden, I got straight answers. The rep gave me a fantastic interest rate and they communicated with me all the way through. I had the exact same interest rate on closing date. My own agent and also the closing agent couldn’t believe I got that interest rate.

We were buying a new home so we were looking into getting a mortgage. HomeDirect's rates were the lowest among all the lenders we talked to. I was suspicious that the rate was so low, but then I read the reviews, and everyone had excellent reviews about the company, so it instilled in us more confidence to go with them. Our application process with HomeDirect was very smooth. We had no hiccups. If there were any problems, they let us know and we tried to resolve it with them. We had applied early and then we were floating our interest rate for a while. But once we locked it and our actual signing day, everything went very fast. We were happy with the entire process.

I was purchasing a home. The real estate agent recommended HomeDirect and they offered me the best interest rate. The process was fairly easy. The mortgage broker did pretty much everything. I just followed all commands. It took about two to three weeks with all the verifications, and that was from the moment that I filled out the application until I finished closing. The representative was very attentive to everything that I needed to do. He was available to answer all of my questions. He was very friendly and approachable too.

We've had HomeDirect for a few years now and we liked the person we have. His name is Kent and if we have reason to contact him, we contact him again. Actually, we were gonna go with somebody else and since we've had such a rapport with him, we called him first to tell him of the interest rate that we got and he said that he could do better. Because it was a holiday, the application and underwriting process took a little bit longer but it was not bad. The actual portal got a little confusing a little bit, but once we got used to them, it was a nice, secure way of doing things. It's a great record keeper too. The rates we got were very fair.

Getting a mortgage would be a good thing to do to get my payments down a little bit, make a little extra cash and pay off some other bills. Nate, the rep from HomeDirect was very professional, friendly and the kind of person I like to talk to. He was pleasant to work with and I was impressed. So, he was good and I enjoyed the experience. It went great. Obtaining the mortgage was a lot easier than it was before. It went well, smoothly and quickly. Nate was always in contact with me and let me know what was going on. Everybody was very professional and helpful with everything. The process took a month but that was expected. Once we got it rolling, it was good and quick. Also, the rates and terms were very reasonable. Everything about my experience with HomeDirect was positive and I’ve even recommended them to a couple of other people. People should use them and give them a chance.

I wanted to purchase a new home and so I applied for a mortgage. HomeDirect had the best rates when you factored in fees. Whereas the others want to list whatever the rate is, then they add a thousand dollars fees, and then the actual yield is substantially higher. When I contacted HomeDirect, they got back to me right away. They were really helpful and great to work with, so I stuck with them. Everybody I talked to at HomeDirect was great. They were responsive and they worked into the evening. The application process was easy and it took about two weeks for the whole process to be completed.

I refinanced my investment property with HomeDirect Mortgage. They were able to do it in the amount that I needed it done for and the rate and terms I received from them were on par with LendingTree, Quicken Loans, USAA, and the other companies that I looked at. I was hoping to get something lower, but considering things, it wasn't bad. They were also able to give me a guesstimate turnaround time wherein they actually do the loan. That helped me as it took out some of the other constraints that some of the other lenders had.

My 5/1 ARM loan was expiring very soon. I also recently went through a divorce and I had to get my ex’s name off the deed. So, I went for a refinance with HomeDirect and it was really easy. I called somebody, sent the docs, and everything was fine. It was a VA loan, so everything was done by the broker. The whole thing took me a couple of weeks because I needed to get another document from my finance manager. Once I got that done, I was able to close it out.

I just purchased a new home and considered a mortgage. I shopped around quite a bit for rates and HomeDirect had the lowest rate. The process was pretty standard. I submitted the documents they requested and that was pretty much it. Also, the online application was easy and self-explanatory. It took about 15 minutes to fill out and the loan went through in 30 days. It was a smooth process and Katie was super helpful and very friendly. She seems to be pretty knowledgeable as well with the mortgage industry. She’s definitely an asset to HomeDirect. I’ve already recommended them.

I've been dealing with HomeDirect and have had the same mortgage guy for four years. His name was Jim and he was really nice, very informative and very easy to work with. He got me a good rate and I am happy with the rate and terms I got. I have a VA loan and he’ll call sometimes if he sees that it has been six months and if I can get an IRRRL. He’ll also call if there are some benefits to me then let me know what is available and if I wanna change. He’ll sometimes call too to check in and ask how everything was going on in Tennessee.

I did an application with HomeDirect for a new home purchase. Carey, the mortgage broker who helped us out, gave me the best rate. He was professional, polite and very knowledgeable. He gave very good customer service, and when he said he did something, it was done. He was fantastic, so he made the process easy. All the paperwork was online, so it was very convenient as well.

I applied for a mortgage and it was for a new home purchase. I went with HomeDirect Mortgage because of the ease and they were direct and upfront instead of playing games. The application process was really easy. We had issues, but HomeDirect was quick on it. The only problem we had was the seller. Jordan was our broker and he kept me very well informed. The rates were really good and there was no BS when he talked to me. I tried Veterans United plus different banks and people were trying to give me the rate that HomeDirect had, but I would have bowed down into it by points. With HomeDirect, I didn’t have to do that. HomeDirect also applied some towards my closing which I got. All in all, I can't complain and I would recommend them.

I found HomeDirect Mortgage at Bank of Oklahoma and I got a number. I applied for a new home purchase and I was satisfied with the application process. It was a pleasant process to work with the broker. The representative was diligent and the information he provided was accurate. There were no hiding items. There were some delays, though, and the application and underwriting process took around three weeks. I compared the rate and the terms of the mortgage with Bank of America's, but HomeDirect's was better, and that was the reason I chose them.

We were moving and we applied for a mortgage with HomeDirect. The person that we worked directly with was amazing. He was always available and was there to answer questions. The process of getting the mortgage was easy with his help because he was clear and told me what I needed and if there was anything that I didn't expect before. He seemed knowledgeable and did a good job.

I have recently had an insurance claim and my insurance company has been great to deal with. But getting the claim closed on the mortgage side has been a pain in the butt to say the least. The website never works, the auto call center is useless. The process is unclear difficult and just another headache on top of getting all the repairs done.

The application process at HomeDirect was very simple. We did it all online and they were most helpful. We moved over to Seattle from Idaho so we emailed everything. They were very clear in their directions and they moved along. I met the closing date without an issue. In addition, when our loan guy, Thatcher, sent me the email, and I responded back to him that we were interested, he came back with a quote of what it might be and got on the phone and talked it through with him. We then started the process and he did a wonderful job. I can't recommend him high enough. In fact, I gave his name and contact information to our Realtor. We also did Washington Federal because we're both retired recently. HomeDirect did a much better job, and with no fees and a lower interest rate. Everything went perfectly.

HomeDirect Mortgage had a better rate and with better credits. Their application process was pretty self-explanatory and easy. Their customer service is great. Their agent was very receptive, very responsive, and didn't beat around the bush. I've recommended HomeDirect to other people.

Online application to HomeDirect Mortgage was very easy and straightforward. They did the application and underwriting process right away and it was within a week. Everything was kind of rushed to meet the closing date. Kerry, the person that I worked directly with, was very hands-on and responsive. I felt very comfortable working with him. I was most impressed with his willingness to speak with me in the late evening, since I'm typically busy during work hours. The rate at HomeDirect was fair compared to other companies that I looked into though I personally think that it was high. But I understand that it was higher because I purchased a duplex.

My realtor was using HomeDirect Mortgage and it made me decide to go with them. Their application process was super easy and their application and underwriting process took two weeks. Their rep, Nate, was very responsive and easy to understand. He answered my questions. In terms of the rate in terms of the mortgage that I received, it was the best decision at the time. I highly recommend HomeDirect Mortgage.

I went with HomeDirect Mortgage for a new home purchase and I ended up with the 30 years conventional type of loan, wherein the rate that I got was 4.8. I looked online, read some reviews and tried a different bunch of lenders. I counted interest rates and the closing cost, and HomeDirect was the best one. Their online application process was easy and seamless. Everything took 45 days.

We were buying a house and we applied for a standard mortgage. We had used HomeDirect before and we also checked multiple lenders, but HomeDirect had the lowest rate. The process was straightforward. They had nice websites for uploading all of the documents and it was all pretty simple. We had one agent that we worked with throughout the whole process, and he was generally prompt in answering questions and keeping us updated as to the progress of the whole loan. It took less than a day for him to get back to us. We had a good experience and we're very happy.

We were looking for a new house and so we were looking into getting a mortgage. When I saw what HomeDirect had advertised for rates, I was a little skeptical since they were lower than everyone else's. I talked to the mortgage lender, and he explained the process to me, and that was what kinda sold me on it. The application process was super straightforward. The gentleman that I was assigned to was Tyson, and he and his partner, Donna, made things super simple. Tyson was awesome. He was available day and night. We were going through the approval process over the Christmas holiday and I know that I had questions for him, and he was taking my calls while he and his wife were driving eight hours cross country. So he really went above and beyond. Donna was the organizational genius behind the whole thing. She kept me on track and made sure that my documentation was in order and that I filled it out correctly.

I went online shopping for mortgage rates and HomeDirect had the lowest APR. Their application process was fairly straightforward. I got in contact with a loan officer at HomeDirect, and then he proceeded to send me things on DocuSign. I reviewed those things, signed them, and before I knew it, I was locked in at a lower APR than any other bank I saw. Their rate was very fair. The application process took 45 minutes, and then the underwriting was back and forth, so it took a few days. But we weren't sitting there waiting for days at a time, not knowing what was going on. The people at HomeDirect kept me informed and explained things to me instead of just saying that the loan is being processed. They broke down how the loan was being processed. So I knew what was coming up next.

HomeDirect Mortgage was more honest than what I was getting from some of the other companies. I liked what their service was. During the application process, the disclosure thing, the interest rates and what we're gonna be depositing including all the difference in our breakdowns were all the same. The interactions I had with their reps were very relaxing and smooth. Jim worked with me for a while and with the mortgage rate, we knew what was going on. When the other company I was dealing with was gonna give me $42,000 money back and move my mortgage rate to $512,000, Jim came out and put the same amount needed.

HomeDirect Mortgage is my current lender and their rate is great. I decided to refinance with them and had to go through the application process again. I also had to submit forms and pay stubs. The process took three weeks and I worked with Ryan. I had also worked with him when I refinanced with my house the first time with them. We communicated well and he responded right away when I had questions. I was able to provide everything that he needed. Everything was fine and painless.

My lease was up on where I’m in right now and I didn’t want to pay more in rent. I then decided to get a mortgage. I went on Zillow and I put in "a loan for veterans". I sent the information out and HomeDirect Mortgage was the first company to call me. Kent became my mortgage broker and he did great. He knew his job, walked me through the whole process and he got me through it without any difficulties. I started the process on November 16 and I closed on my home on January 18. If not for the holiday season, I might have closed 15 days sooner. The rate was also good for what I got at that time. I would definitely tell my friends who are veterans and are looking to purchase a home about HomeDirect Mortgage and recommend them.

Kent from HomeDirect Mortgage was incredibly nice and very friendly. He was also very informative and gave me an overall view of different routes we could go. My husband is a veteran, but I have never dealt with a veteran loan. We ran what my credit score would get me versus what his credit score would and Kent helped me learn about it. HomeDirect was very good about going along with the timeframe that we needed for the closing. The application process was very simple and took two weeks. Plus, the rate and terms we received were great. It was very reasonable and favorable in this market.

I had gotten on the internet and filled out one of those questionnaires for LendingTree to see who would give me a better APR interest rate. Dave from HomeDirect got back to me before anyone did. He was patient, friendly, polite, and he didn't make me feel like I was stupid if I asked a question and he always got back to me. He also kept in touch because I was looking for a house. That was why I went with HomeDirect. The online application process was easy. I just put in some basic information.

The rates dropped down a bit and I was in a variable rate, so it adjusted every year. If my interest rates go up, I’m gonna be in trouble. Also, it would be nice to get a bit of cash out. I went on LendingTree, but because the rates recently dropped and I was noticing the big credit unions weren’t even dropping, I was thinking something was funky, so I went out and looked. HomeDirect Mortgage came up as the most competitive. The rep was excellent and he was on his game. He made the process of obtaining my mortgage extremely simple. We didn’t get bothered for things and we were told way ahead of time on what we needed. I had a lot of things accessible.

I applied for a refinance with HomeDirect. I liked the rate that was offered online and then I had good credit, so I knew that the rate was gonna be accurate for me. What sold me on to HomeDirect was that with a bit of research, I could tell that they had a successful track road given the dollar value of loans that they had serviced in the past. There wasn’t a lot of evident failure on their part or bad reviews. The online application process was very easy, and there was a bit of consolidation on that user experience when it comes to shopping for a mortgage. And for that matter, other loans as well. It seems like, "Simple is the way to go," and is a step by step process versus throwing it all at people at once. It was a series of questions and was like an interview, which was very easy.

I got a new mortgage from HomeDirect Mortgage and went with their 30-year fixed loan. We went with them because of the reviews online. They didn't charge us any fees, and they gave us a good rate. They also gave us a $1000 credit towards the closing cost to go with that. It was a perfect experience with them. I was most impressed with their response time and their ability to effectively work with our realtor in the title company to make sure that closing went fast and on time. We closed in under 30 days, so it was very fast. I worked with Connor and he did a great job. He always responded to our emails, answered our question and worked with the title company.

I had my current loan for my home with HomeDirect, and when we went and looked at a new home, Kent from HomeDirect saw that we were looking for a mortgage and contacted us. HomeDirect's rates were good and Kent offered a better deal than what was being offered by the home builder.

HomeDirect Mortage's online application process was really simple and easy to follow. The application and underwriting was really quick. It went a lot faster than I thought it would. Everything went really well. They were able to maintain great communication with me, and anything that needed to be changed or updated or fixed was handled promptly. The lending processor did great. He was johnny-on-the-spot. He really helped us out and provided all the information that we needed. It was my first time getting a mortgage and HomeDirect was recommended to me by my brother-in-law. I was really pleased with the rate and terms of it.

We purchased a new home and our real estate agent turned us on to David of HomeDirect. He was very professional, informative, and a heck of an asset for the company. He told us what he needed, then we got him those and everything went very well. The process was simple and we did everything over the phone and email. From the time we made the offer until we closed on our house was 23 days, and that happened between Christmas and New Year. The rate we got was good and for the climate, we were extremely satisfied. It was an incredible experience overall.

David from HomeDirect Mortgage contacted me and was willing to bend over backwards for me. He’s in Kansas and I’m in Hawaii so he had a lot of late night calls. I took a mortgage for a new home. The process was okay and took a month and a half or so. But there was a lot of paperwork to get. I’m in the military and I have another job. It was time-consuming and I didn’t really understand why I had to verify that I work for the military when I had already supplied the DD214 and lots of military documents already. Plus, I wasn’t sure why they had to contact my boss. But they worked well with me and my Realtor even when there were some differences. And they had one of the lowest rates.

HomeDirect called me and said that the mortgage rate had gone down, and maybe I should reapply. That sounded like it was gonna save me money. I looked at other lenders prior to them but there was a lot of delays and stupid questions, and it seemed like the others don’t wanna do business. I had a better relationship with HomeDirect. Their reps were very patient. They would tell me what they needed and then I would provide those, which was kind of cut and dried procedure. The whole process took a month, and although I wish the rate could’ve been a little lower, they made me the loans so I had to be happy with that.

I had a great experience with Home Direct especially With John **. He made the process so easy. He responded timely with all correspondence and was so knowledgeable, I felt very confident in his ability to handle my refinance. We actually closed a week early! I will definitely reach out to Home Direct again.

Great service. We really enjoy working with Steve. We contacted him when we were getting a new mortgage because he provided great service when we did a refinance through him. We would definitely recommend HomeDirect mortgage to our friends and family.

Our mortgage went up to 5.5% and we contacted our local lenders which were unable to help us. Thru Zillow, I found Home Direct agent Aspen **. She walked us thru everything and was always there to answer questions and assist with helping us refinance. She helped us refinance with Home Direct with a rate of 4.75%. Our local lenders didn't go below 5.5%. If it wasn't for Aspen ** & Home Direct we would have had to sell our home but Home Direct enabled us to keep our home and have a rate we're satisfied with. I strongly recommend Aspen ** at Home Direct.

Shawn ** and Terri ** were so helpful and encouraging during our loan process. Just a great group to work with. Always kept us informed along the way, answered all our questions quickly and understandably. It took less than 30 days from start to finish our refinance loan!!! They are truly a great team... thanks.

We're in Pennsylvania and we were buying a house in New York. We got a lot of phone calls from other mortgage companies, and we tried to find the best rate. But because HomeDirect was gonna give us 1,800 reimbursement towards our closing, we went with them and got a conventional mortgage. I worked with Dave, and he was friendly. He was clear and he answered the questions directly. He walked us through the details and through any anticipated fees on closing that other mortgage companies hadn’t done.

I searched on the internet for home loans and mortgage companies. Initially, I went with Bank of America but their rates were a bit high and they had the other fees, like the origination fee and lock fee. HomeDirect Mortgage had a cheaper rate and they don't have the other fees, which impressed me more. Also, they had good reviews and their terms were good. Their process was really awesome and very fast. Sam helped me with the process from the scratch to the final and his commitment impressed me. He promised me to make it happen within two weeks and he did. I had a wonderful experience with HomeDirect Mortgage.

I wanted to buy a house. I searched on Google for quotes and HomeDirect Mortgage had a decent offer. The application process took a few weeks and the rep always followed up. I liked the process and the rate and terms of the mortgage that I received.

Ronald, a HomeDirect agent, was fantastic and he was ultimately the reason I stayed with them. I'm a prior military and he was military as well, so he was able to relate with dealing with the veterans home loan. In addition, he easily addressed all of the issues or concerns I had. The application process online was straightforward and a little bit positive. It was easy to complete and it was quick. It was weird though that I would get emails saying that I had new actions in my file, but then I would go to my file and it was just a note that there had been actions on my file. The note didn’t say one way or another what had transpired. Nevertheless, when I called Ronald, he was able to explain exactly what happened or what was going on.

We went with HomeDirect because of Mark specifically. Even though other companies have better rates or a little bit extra money towards closing, the experience he provided was invaluable and worth like everything we got. He was there at every turn and he anticipated things underwriting was gonna need, so we always had the forms in before they needed it. We had a very rigid closing structure that we needed based on where we were living and the fact that we were buying from a family member, closing on time was very important to us.

I went with a VA loan from HomeDirect for a new home purchase. Their rate was almost half a point lower and the application process was straightforward and easy which took a month and all was done online. David, the loan rep was on top of things and he communicated well. He kept me informed and made smart moves. I was very comfortable working with them and if I had a question, it took them only a day to respond. However, I'm already starting to get mail that I assume is stuff that had been sold by them. They’ve sold my name to an insurance and I don’t like that. I know what I need and I really don’t need to be sold stuff. Still, HomeDirect did a good job.

I applied for a mortgage at HomeDirect when I bought my new home. Their rates were lower compared to other lenders. The online application process was pretty smooth. From start to finish, the application and underwriting process took about a month. I worked with a loan officer named James and he was easy to work with and stayed on top of everything. I find it nice that I could contact him any time, even after business hours. Working with HomeDirect made things easier.

I did some shopping around and made some phone calls to mortgage companies. I talked to numerous people and Jason from HomeDirect was the easiest one to talk to and he gave me all the information I needed. Whenever I sent him a message by way of email or leaving him a voicemail, he was very prompt as to returning my calls with information. They told me what I need and I made copies of it or I sent it by way of email and sent it back to them. They were making sure that I understood whatever they needed or underwriting needed and I usually responded back within a few hours and sent the information they needed.

I was buying a house and I applied for a mortgage. I went online and requested a couple of quotes. I also talked to a couple of different companies and HomeDirect offered zero dollar fees. They also had the best rate I found. The online application process was very self-explanatory and easy to get through. The rep I worked with, Jordan, was easy to contact. He gave me his phone number and let me text him stuff. I didn't have to submit it through a portal, I could just send everything right to him. He was very available to address any questions or concerns I had. The whole thing took two weeks to complete. I expected it to take a little longer but it was quicker than I thought. Working with HomeDirect let me buy a house.

HomeDirect offered the lowest interest rates that I was able to find. I applied for a mortgage for a new home purchase and the whole process took roughly 25 days. The process was not difficult and the rep I worked with was friendly and informative. It seemed like Brian was doing the best he could to get us what we wanted and needed. Working with HomeDirect got me a home and it all went pretty straightforward. I appreciate the work that was done on my behalf.

When buying a home, some realtors and people who buy houses before you give horror stories. My father purchased his house through HomeDirect so I worked with them as well and I had an awesome experience. Obtaining the mortgage was simple despite having a couple of hiccups on my end. Everybody was vying for business and because I was at the tail-end of my alimony, the mortgage company wouldn’t accept it. But when I told them I found someone else that would accept it, they said that they could still work with me. They gave me an answer within an hour of me telling them that. I probably would have preferred them to do a little more research into it prior to me having to say I had somebody else. Still, it all worked out.

I am a Bank of Oklahoma employee and we get some discounts using our affiliated company. So, when I thought the rates were raising, I wanted to get a mortgage before the rates took off. HomeDirect’s process was easy. I talked with my mortgage banker at least once over the phone but we did everything by email. I applied and they got back with me in terms of what I qualified for and my limits. I had a preapproval letter within a week and once I found a home after mine sold, they were very easy to work with. They sent me all the documents that I needed to fill out and complete. Everything went very smoothly.

We were purchasing a new home and went for a VA loan with HomeDirect. The online application process was very easy compared to our last home mortgage. The rep told us that the application and underwriting process would take a certain amount of days but it was a lot shorter time. Dave, our lender, was amazing. He was one of the nicest people I've worked with. Everything, he was on it immediately. He answered any questions I had and he was always available to talk. I was very comfortable with the entire process and HomeDirect's customer service was wonderful. If I had any questions, I would call and the reps would answer the phone or call me back immediately. By working with HomeDirect, we got a new home that we love and we have them to thank for it.

I have had a positive experience with HomeDirect from start to finish. At first, I used an app where I submitted some information and then eight different mortgage companies popped up on the screen that I can pick from. HomeDirect had a great interest rate and their rep contacted me immediately. He was very forthright about what my options were and gave good advice. He was very easy and accessible to get a hold of either through email, phone calls, text messages. He was also very knowledgeable of the loan because I was using a VA loan and I felt comfortable with him. Everything went well so I stuck with them.

We were buying a new home and because our lender guy, David, whom we've used before, transferred to HomeDirect, we went with them. I did everything online. I did not have to go into someone's office. I could do things on my own time and on my own computer so it was a little bit easier. I also got the status update through their website. David just reached out whenever he needed me to do something. The whole business went pretty smooth. HomeDirect was better than another company that I was talking to.

I bought a home when I was 19 and this is the first time I've bought again in 10 years. A friend of mine had used HomeDirect on his house and it was a pretty seamless process. So, he gave me his agent’s name and I called him up and went from there. The agent, Brian, directed me to file the application. I got the pre-approval then I got set up in the portal. Everything was easy through the portal and all was cut-and-dry. They would assign me a task like what documents I needed to upload and I went through and got all that uploaded. It got a little bit more stressful towards the closing, which it always does and should be expected, since they kept requiring more items towards the end. The only thing that slowed me down came from the termite inspection and others that I had to get. All in all, the application and underwriting took about a month.

My experience with HomeDirect Mortgage went very smoothly. I've worked with the broker previously on refinancing, so we had that good rapport. He was very efficient and I appreciated him reaching out to me. The process was very easy and it took less than 30 days. The rate and the terms of the mortgage were really reasonable, otherwise, I would not have done it. The only thing that I wish is that they would allow for bi-weekly payments, something that they are not currently offering.

We bought the house we've been renting for three and a half years and got a mortgage. I went on the web like everybody does on LendingTree, and people started calling me. HomeDirect was one of those people and over the process of talking to multiple people I felt they were being more honest. We had some issues on the seller side and they worked hard and came through with the process to try to get everything resolved. We started the last week of December and we closed on the 31st of January. They did a fantastic job. The loan originator that I talked to, to begin with, was very helpful, knowledgeable, and walked us through the whole process. The rates were also better than I anticipated.

I wanted to restructure some things and HomeDirect Mortgage had really good reviews. I applied for a refinance and the process was very painless. I sent all my documents, filled out the application, and went through the appraisal process. It was closed and it took about two to three weeks. My loan officer was great and the rate and terms were about average. There were better rates and terms out there, but I sacrificed those for ease.

We were buying our first home and went with a VA home loan. Then, we went through a third-party one that sent us lots of different quotes from tons of different mortgage companies. HomeDirect Mortgage had a much better interest rate right off the bat and they were able to waive a lot of fees for us that were associated with the VA home loan and other closing costs. On top of that, they were able to work it out, so I was able to waive my property taxes and monthly mortgage in my escrow because I showed them that I qualified for a property tax-free in my area. None of the other companies were willing to do any of those things. Shawn was our rep and he was very helpful, knowledgeable, and extremely easy to get a hold of any time of the day or night. He was also willing to talk to me and my wife any time we send emails.

Our Realtor put us in contact with Ronald of HomeDirect and kinda went through it that way. We considered other lenders but he was quicker to get what we wanted and he was able to provide us the best rate upfront. Ronald was very easy to get in touch with. If we couldn't get him to answer right then, he usually called back pretty soon afterward.

HomeDirect had the best rate from my research. Their application process turned out to be straightforward. It was all online. The rep, Mark, was great too. He was extremely knowledgeable and explained things as I needed it. At that time, I liked the rates. 30 days later the mortgage rates went down. I would have liked to see my rate also go down, but I was locked in. Nevertheless, we got through the process, and we got through quick.

We had a construction loan that went on an ARM after six years. We wanted to get that out of the way and get it done so we had it refinanced. The guy from HomeDirect seemed like he had all the answers and he did all the stuff that he needed to do quickly. He was always prepared and organized. He brought points to bring the rate down and we were happy with what we got for as the rates were going up at that time. We went with a VA loan and the application process took about a month since they were waiting for us to do some stuff as far as different inspections that went. HomeDirect was really efficient and quick with the paperwork. We'd recommend them.

I looked at several different lenders, then I went out and looked at HomeDirect's website and logged in and was able to find my way around. It was quick and they were willing to give me a good interest rate. I was a little nervous at the beginning, dealing with an online organization that I couldn't walk down there and tell them I've got a problem. I decided to give the online a shot with HomeDirect and I was very happy with it. The underwriting took three weeks which I thought was pretty fast. But part of it was waiting on the lawyers to do the final paperwork. We got to a point where we couldn't go any further until we have the final closing statement.

I was going through USAA which is usually top-of-the-line when it comes to customer service and availability but HomeDirect blew them even out of the water when it comes to getting a low-interest rate and better terms. They were also rated the highest with the best reviews and with better interest rate than I could find anywhere else. The online application process was smooth and easy. There was no complication and it was a secure site with good questions. Casey, the rep I worked with, was very knowledgeable and responded to any questions or calls in a timely manner. She also made sure that as a first-time buyer, I understood every step of the process. The application and underwriting process at HomeDirect took two weeks to complete. They were able to put me in my first home and provided the ability for me to start and raise a family in a secure location with financial stability.

I wanted to refinance and get out of debt. HomeDirect Mortgage had a better deal compared to other providers and was much more straightforward about what I was getting. The guy, Ron, was great and was on top of everything. They needed more documentation than I thought they would which had to do with my address and what county it's in and that happens every time I do anything like that, but HomeDirect got it taken care of and it was great.

I got a 30-year fixed mortgage for a new home purchase with HomeDirect and the online application process was easy. I work at BOK and they started with the gentleman that was in my office. In about three weeks in, he said he couldn't handle it so he had to transfer it. So, we had to send everything again, which was not very convenient but I understood why. That took another three weeks. Dave, the person I worked with, was easy to get a hold of and I felt very comfortable working with him. However, my realtor had problems getting reports back that we are good to go. While it wasn't Dave's fault, whoever he works with, my real estate person had trouble with them.

I was purchasing a home and I used the VA. I had a loan previously from another lender and I spoke to the realtor that had helped us in the past with the loan, and he recommended HomeDirect Mortgage. The application and underwriting process took around three weeks. The loan officer that helped me, Mark, was very responsive and quick. I wanted to close before February and he was able to have that happen. He was super responsive and very flexible and did his best to execute what I wanted to see happen as far as the loan being done in a timely fashion, getting me a reasonable rate, and walking me through the process. He was very good. Both of us worked really hard to make sure everything that was needed was provided to get everything done. The original number from my previous loan did not sit well and Mark was able to get me something that was appropriate and really good.

I work for Bank of Oklahoma and I applied for a mortgage with HomeDirect through them. They had the best rates given the employee discounts. I had to take advantage of it and I wanted to get out of PMI and I had an FHA loan. The process was extremely easy. They were in the underwriting within two days and it was crazy how fast it went. The first day I approached them about getting one was on January 2nd and we closed on January 25th. It was less than a month. Also, the rep I worked with, Aspen, kept me informed every step of the way and she was extremely responsive. It was the best mortgage experience, for a refinance, that I've ever had. It could not have been an easier process for me. They made it all extremely simple and fast.

HomeDirect has no origination fee. I was working with a different company, and they have origination fee. I did not like that. The process at HomeDirect was also very straightforward. I was very pleased with the whole experience. I liked the fact that a lot of it was done online. There was not a lot of physical paper required. I was able to e-sign most of the documents. There was not a lot of back and forth.

I looked into getting a mortgage for a new home purchase and I ended up going with a VA. HomeDirect Mortgage seemed very eager and very honest, and they opened up an upfront communication. They were very professional and handled very well. We got pre-approved very quickly. Just a few things had to be passed back and forth, then we had to find the right house. Aside from handling a few document signings and stuff, Erica, our mortgage broker, handled everything very cleanly. She was excellent in all the communications with the seller and with the real estate lawyer and leading us through the process very efficiently. So, it worked real well. We went for a quick close, so it went very fast. HomeDirect Mortgage’s online application process was easy for what we had to do. Initially, we were quoted lower. The rates fluctuated a bit and we didn’t get to do as much buy down as we would like, but the rate and terms seemed very fair.

I was looking into getting a mortgage for a new home purchase and I was already in the process at that time with my current lender. We were about 10 days out from closing but I thought that I didn’t wanna work with those guys, so I did a mass search for someone. It was at LendingTree or Bankrate or one of those places where they start in a bunch of calls and I started quizzing everyone that called in to see if I thought they were gonna be good enough to get me closed in those 10 business days. HomeDirect’s online application process was easy and the application and underwriting process took two or three days from the first conversation to getting the initial commitment letter.

My experience with HomeDirect was pretty good. John, the guy that I was working with, was upfront and straightforward, like he would actually write everything out and itemize fees and cost. There was no ambiguity where a lot of the other ones was like, "Oh, we can you this rate," but they weren't really giving a great deal of information on how many fees that were gonna come potentially once I've stepped into it. The way he approached it was very good. The transparency was important to me and I felt that he wasn't trying to hide anything. He was making sure I was informed before making a decision. He's a 30-year veteran in this so he knew how things went and it was very evident that he was competent. He sold me by giving information and facts, not just smoke and mirrors type thing. I was very happy and he was very helpful through the whole thing.

We got a conventional loan from HomeDirect for a new home purchase. It was better than any of the other companies we applied for. A lot of the initial information gathering was in online form, to get the quote or the bid, and then DocuSign for the initial details. There was also a phone call follow up and Joshua, our mortgage officer, was really helpful in answering questions throughout the process. I liked his attention to detail. There was never a situation where I had questions that he hadn’t already anticipated. He really helped us and his availability was really great. If I had a question or a concern, it only took under an hour to get back to me. From start to finish, the process was under two weeks and part of that was a delay in being able to get a W-2 from the IRS because they were closed. But once they had all the needed information from us, it was processed in a couple of days. The rate and terms of the mortgage were very good. We were happy with it.

I was looking to buy a new house and decided to apply for a mortgage. HomeDirect Mortgage was recommended by my Realtors and we called the representative. He was on-point all the time and he kept us informed. He asked for some paperwork which we provided and that was it. He did exactly what he said he was going to do to help us out and we progressed with the whole process. I felt super comfortable working with HomeDirect.

Initially, my wife and I were thinking of doing some remodeling of the house. We then decided we didn’t wanna take any equity out of it and that we just wanted to change our loan down to a 15-year loan, so we could possibly pay it off while we were alive. I ended up going online and inquiring which is something that put my name out there, and the lady from HomeDirect Mortgage jumped all over it, and it seemed to work out. The application process was smooth. I'm an old-school person who is not really savvy on computers and we did this whole thing over the phone which, by the time it was over, was a neat and easy deal. We had it done within a month.

I like the fact that HomeDirect doesn't sell the mortgage and that is one key factor why I went with it after my research. I spent 30 plus years with my company before I retired, and I had a mortgage with my company moving every three years. I also had my mortgage with my company’s credit union and they sold the mortgage, and it really pissed me off. Also, HomeDirect was expedient in their response. They did a good job with the online application process and I was really most impressed with. The person that got back to me, Dan, was more professional and actually followed up with a phone call, which personalized the service, which I liked. I looked up his credentials online and in doing that, I wanted to make sure that before I gave all my personal information, that I wasn’t gonna be scammed. So, I was giving questions through the process to make sure that I was not being scammed.

I was researching online, trying to call and shop around for a mortgage, and I came upon HomeDirect. Their rates were similar with the other companies but when it came down to total closing costs, I was swayed to go with HomeDirect because there were no administrative fees with them and that was really helpful. Then, for the rate that I got, I also got a credit at closing and no other company was doing that. Their online application process was easy and everything went well. Then, it was a few days before we got the approval and the process was completed in 60 days.

HomeDirect was referred to me when I was looking for a mortgage. The rate that I received was okay although anything can always be improved when it comes to that. I worked with accommodating, friendly and helpful reps and their application process was easy.

I had some friends recommend an agent that they knew personally. So I called their mortgage guy, and we went through the process and it worked out. He was really helpful and did a good job. He followed up on stuff and took care of business, and he was helpful with my situation. I was happy with the rate that I got. The only thing I had a little issue with was once I closed, I didn’t get any mail or any information. I had to follow up so I'd figured out when my payment was due. I got emails or questionnaire about my experience before I got any information about my actual loan. So, that was a little confusing, and it kinda threw me off a little bit. But other than that, I was pretty happy with my experience with HomeDirect.

I am a veteran and when I purchased a new home, I applied for refinancing with HomeDirect as they represented the VA. Their application process was simple and it took about two months for the underwriting and application process. I was able to contact their customer service through phone but, I would rather have the lending process done face-to-face than online. HomeDirect needs to be a little more straightforward with their overall process and improve in getting better numbers back to the person buying a house.

After I let my son and his three kids rent and live in the house that I bought, I looked for another house. I looked into getting a mortgage and since I already had one with HomeDirect Mortgage, I figured that getting one from them would be the easiest way to go. Getting ahold of their customer service was easy and my interactions with them were normally done through their website. There were occasional calls too.

I shopped several different folks and HomeDirect was the most forward, the most authentic, and laid it out like it was. They better at explaining and it wasn't a puppy mill operation. The application process was very easy and professional. Any time you get a mortgage, there's a lot of stuff that you had to provide. And then the state of Texas caused us to do some strange things as well, but we did that. I like the way Matt and Steve did their business. The application and underwriting took like a month and a half but there was an additional month and a half because of the requirements from the state of Texas.

I looked at reviews online and HomeDirect was highly recommended for being efficient. We got a conventional loan and the application was straightforward and easy. The rep Sam was attentive, and he followed up and called us to make sure everything was going fine. Even the person at the title company that was doing the closing said he was exceptionally good. Everything went smoothly.

HomeDirect Mortgage has a good VA loan and the application process was smooth and easy. I worked with Brian and he was also easy to talk to.

I did a refinance with HomeDirect and the application process was easy enough. The guy that I was dealing with was decent and he did 90% of everything. I was the one dragging my feet and it could’ve been done quicker because he was all over it. He was a huge asset and he was non-pushy but he got me what I needed done. He was also very user-friendly and was waiting on me more than I was waiting on him. So, the guy did his job. My rate was a little bit high but I get that the market goes up and down. I had zero problems and HomeDirect did a good job and did everything right. I was very satisfied and very happy with what they did.

When we were buying a house, we went with HomeDirect for our mortgage as they did not have a configuration rate. I applied online then the guy who sold our home called me shortly after. He was really helpful and knowledgeable. The whole process took a little less than a month which I think was a reasonable time. I liked everything about their service and obtaining the mortgage was very easy. Also, the mortgage rate and terms I got were all good. All in all, everything about my experience with HomeDirect was perfect.

I originally did a new home purchase with HomeDirect, then in this last go-around it was a refinance. It was super easy to obtain a mortgage with them. They've got a very automated and streamlined process. The lending process took a total of three weeks. I worked with the rep, John, and our interaction was exceptional. I was impressed with his full understanding of a VA loan and how to process it. He walked me right through the process so there were no hiccups and surprises along the way. Though HomeDirect’s rate was a bit higher than I expected, it was within an acceptable range. My experience with them was outstanding overall.

My brother used HomeDirect before and I also applied for a mortgage with them. It was for a new home and their process was easy. We pre-applied before we found our house, so we had the process going for a couple of months before we had the house that we were gonna purchase. But when it was time to do everything, the loan process went quickly. We also had an excellent experience with Chad, the gentleman that we are working with. He was on the ball and we got everything we needed. He answered a lot of questions in the beginning when we were trying to figure out what we were gonna qualify for and always called us back. And at the time, we were in the process of selling three houses, so it was kind of a special situation and he handled it really well. The mortgage rates are pretty high right now, so that was a little disappointing, but it’s beyond his control. Still, working with HomeDirect Mortgage made buying our house a lot easier.

HomeDirect was recommended by the builder who constructed our home, and they had a few people that they normally deal with. They also had the best rates for us. We did the rate lock-in, so we were able to flow down to a lower rate, which at the time, was the lowest possible. And as soon as we locked in, the interest rates started climbing, so we locked it in at a very good time. We haven't had our first payment yet, but we closed with them, and everything was a very smooth transaction. We purchased other homes in the past, and this was pretty much the smoothest transaction that I've ever had for a home purchase. It was smooth because we received a lot of communication, almost on a daily basis as to what we needed to do and what information we needed. They were very responsive to emails, texts and concerns as well. They didn't see me like we were just a number. It was definitely worth it.

HomeDirect gave me a competitive rate for a new home purchase and it was better than what anybody else was offering. I was happy with the rates and I went with them. The online application process was easy and straightforward. I got it done relatively quickly and I didn’t run into any issues. Reed, the loan officer, got me set up and I was impressed that any time I had a question or needed any information, he was always right on it. He always got back to me super quick too. I was a first-time home buyer so, going into it, I didn't know what to expect. He helped out, making the process easy for me and easy to understand everything that I was looking at and what I was reviewing. He did a great job and I would recommend him.

We were having a house built, and we went through a place here in the town and they had a preferred mortgage lender, so we worked with them a little bit. It just felt a little higher than what I thought. One of my co-workers had used LendingTree before and gotten great results from that. So I went ahead and gave it a shot, and put my information down on LendingTree.

We were online at Zillow.com looking for lenders and HomeDirect was the first one to contact us, and they were great from day one. The rep Steven was awesome. He got the application form over to me that evening, we filled it out and we had an answer the next day. It was very simple and easy. It only took a month from beginning till closing. He gave me advice and helped us with anything we had questions about. He was always available on weekends and evenings, whenever we had any extra questions. We got one of the best VA rates he said he had given out in a long time, and even our realtor said the same thing. I'd definitely recommend them.

I wanted money out of my house. It was a refinance and I applied for a mortgage. Julianne from HomeDirect was recommended by a friend so I worked with them. I called Julianne, told her that a friend gave me her number, and told her I was interested in. A couple of hours later, she sent me back a couple of different options that we had talked about. A day or so after that, we sent her some papers and two weeks after that, we were done and funded. It was fast and easy with her. She made it all really easy. From the time I talked to Julianne the very first time to the time I was funded, it was under three weeks.

At the time I needed to purchase a home, HomeDirect had a good rate with some lender incentives. They didn't have the absolute lowest cost, but based on a couple of factors, they seemed to be the best fit. The process of getting the mortgage was relatively easy. I was previously pre-qualified with another lender, but when I shopped the rate, HomeDirect was significantly lower than the other lender. Once I had gotten in contact with HomeDirect and qualified with them as well, they sent me the information right to approving and proving the rate they had shown they were gonna offer me. Then I went through the rest of the steps by providing my information.

About eight months ago I went with Veteran United and they sent an appraiser out who appraised the house for a little over 115,000 which I thought was high. Then when I decided to go ahead for the market and try again, I didn't go with them. I had my initial call with the HomeDirect rep and the consensus was they felt comfortable. They put the paperwork in the initial loan and the mortgage figure was around 150. Then, I came back and told them I had the house appraised 'cause I was gonna refinance and switch it over to VA. I also had to pay 500 bucks for an appraiser and I didn't feel comfortable doing that again.

We were purchasing a new home and shopped around different lenders, and HomeDirect had the best rate. Their application process was seamless and really easy. We gave them the information they needed and they took over from there. We uploaded the documents and DJ did a great job in letting us know where we were and updating us. Plus, he gave his cellphone number and answered questions any time I asked. I was very happy with him and can't say enough about him. Everything was done early and we were able to close early.

HomeDirect was efficient, thorough and really helpful. I worked with David, and he was very knowledgeable and very patient. This was a process that I’ve never done before on my own, so he was really helpful. He was there when I had questions, and he didn’t mind me asking stupid questions. He never made me feel like I was stupid. When I texted him, he would reply pretty much within an hour, and if I emailed him, he got back to me that same day. He was really good and awesome.

I got a conventional loan from HomeDirect Mortgage. I liked what I heard from them and we pursued it. I compared it with Wells Fargo, and I didn’t like their attitude. Their process was easy. The application and underwriting process took about two weeks and they handled it very well. The process went very smoothly. The agents from HomeDirect were very thorough and they did their job well, and they were always on call.

The application and underwriting process with HomeDirect went fine. I filled out the application and then provided a bunch of documentation. Also, their reps did just fine. It was almost entirely by email and they were quote responsive. It worked out just fine with HomeDirect and we would use them again.

HomeDirect Mortgage was recommended to me by my son when I was buying a house. They've done me a good deal and I went with a conventional loan program. I signed all the paperwork online and the process was easy. Ryan, the rep who helped me, was very good and very willing to answer any questions I had. If he wasn’t available, he'd get back with me. I felt very comfortable working with him. However, the lending process took bit longer. By the time we got the inspection done with the one house that I bought, there were a lot of work needed to be done and they weren’t willing to do it. So, we held off and I found another one. Once we got what we wanted, the process went smoothly.

I was looking to refinance, so I looked at a couple of other mortgages. I’m already with Bank of Oklahoma and I've been with Bank of Oklahoma for years. So, I re-talked to them and now, they go through HomeDirect. Everything went pretty smooth. We just signed and it was easy because I was able to sign the paperwork online. And they came to our house to physically sign the paperwork so it was pretty easy and not a whole lot of work on my part.

I used LendingTree online and HomeDirect's guys connected with me. David talked me through everything and was able to educate me. He was a great advocate and he did a wonderful job. I thought the process was gonna be difficult, but it was easier than I thought. They did a lot of the work to help me. Plus it ended up being the lowest rate.

We ended up going with a VA loan and we chose to go with HomeDirect Mortgage as a friend of mine from work used them before. I did the application with HomeDirect over the phone and I felt comfortable with them once we started working. Nate was our point of contact throughout the entire process and our interaction with him was the easiest and smoothest. I was impressed with the daily communication. Any time I had a question, he would answer it or find the answer. It was a checklist that he covered, and I didn’t have to worry about anything. I was also content with their rate. Underwriting was a little difficult at some point. But I told Nate that I understood that they were giving me $300,000 for a home. I also gave him the same information several times. Other than that, it was a fantastic experience with HomeDirect Mortgage.

I went through Bank of Oklahoma for my initial loan but I got divorced, so I had to refinance my house and that led me to HomeDirect. I already had my account set up with them, so as soon as I called my loan officer, Casey, he jumped on it right away. I didn't feel the need to go shopping around or go anywhere else. I’ve been happy with my mortgage up to now, so I didn't wanna change.

I applied for a mortgage through HomeDirect for a new home purchase. HomeDirect was who my parents went with and since they’re also a bank, there was no origination fee. I went with a conventional loan and their online application process was easy and straightforward. It took less than a month from application till closing. There were two people that I interacted with, Casey and Anthony, and both were quick to respond. Casey was available for the majority of the time. The only reason we couldn’t contact Anthony was because he had some service to go somewhere but Casey followed up quickly after. I knew that they were trying to sell a mortgage, but I didn’t feel like they were trying to push something that I didn’t want. They were very straightforward and honest. HomeDirect's rate and terms were good and I'm happy with it.

I'm an employee of Bank of Oklahoma, so I went through them for a mortgage from HomeDirect. The bank has an online mortgage application, so I went through our mortgage person to give them the documents and get that moving. They worked with me on all my requests and the rate lock was pretty much what it was. Everything went smoothly.

I looked at a couple of different lenders for my new home purchase, and at that time, HomeDirect offered the absolute rates. Their rate was half a percentage below everybody else that I talked to, which was great. Working with them was just so much easier than with anyone else. I got a VA loan and their online application process was super easy. This house was in the process of being built then and as soon as the inspector came in and the appraisal was done, we closed in about five days.

I'm an employee of BOK and I applied for a refinance at HomeDirect Mortgage. I went with the 30-year fixed program and it was not really beneficial. The application took about 30 days to be completed and I was frustrated with the whole process. Reading back and forth, the electronic disclosure statements didn’t get correctly sent so we had to delay closing. I was frustrated with the whole process and I didn’t think it was near as smooth as it should have been.

We had been leasing the house that we purchased for five years, so we were looking to get into traditional financing for it. The process at HomeDirect took a lot longer than we thought it was gonna take, and it wasn't an easy process. Kent was our loan officer and he was very nice and always prompt to return calls, but the underwriters majorly dropped the ball. There were a couple of things that I didn't understand, and I felt like we were in the eleventh hour trying to close the loan. The seller who we were buying the house from was wigging out on me 'cause we had several closing dates that we didn't close on. One of the things that was a problem was our appraisal. They had had the appraisal back for at least six weeks, and it had already been approved according to our loan officer. They came back and said, "We had to have all these extra steps done with the appraisal.” They were steps that should have been done a long time ago.

My son used HomeDirect Mortgage before and he recommended them to me. I got a standard conventional loan for a new home purchase and the application process was good. It took about a month to complete and I was happy with it. Their rep, Dick, helped me and he was excellent. I was very comfortable working with him. He got me the rate and terms that are as good as you could possibly get and everything was set up to where things worked out. Also, he was very comprehensive. He made sure that he followed up every step of the way and that everything was easy for me to understand and get everything in according to what he needed. I was very happy with my experience and if anyone who wants to hook up with a lender asks me, I would recommend HomeDirect.

It was very easy getting the mortgage with HomeDirect. We started in October then we bought our house in December. It only took like three weeks to close. We didn’t have that many interactions with their reps but they were good. It was through email then we talked to them on the phone a couple of times. The rate and the terms of the mortgage are fair too.

I was able to do a six-month lock with HomeDirect and the application and underwriting process for the mortgage wasn’t long. Every time I needed something on the financial part, everything was ready. I didn’t have to wait on anything. It was also easy to get the VA loan because I had a good financial advisor that works for HomeDirect. We got a good, low rate compared to what's going on right now and I'm happy with it. The representative I worked with, Julie, was awesome as well. Any time that I called, she was available. If she wasn’t available, I would leave a message and she would call me right back. She answered all my questions. Everything has been great overall.

I've done mortgages eight times in the last eight years with different properties, and HomeDirect's process was one of the easiest. I had a better experience overall. Everybody was good and there was really good communication. Firstland Mortgage owned the first mortgage on one of my properties, so I had them just refinance it in place after a loan, so I didn't have to take out a second mortgage. And Firstland used HomeDirect as the company. There was some issue when it came to the amount of time it took to fund from close time. And then there was some odd situation where there were some direct paid bills that were being directly paid from the refinance, that instead of sending the checks to the entities or direct-paying them, they sent me checks and they sent them to the wrong address. So then they just stopped the checks and sent them to the right one.

Before, I had a past experience with HomeDirect Mortgage and it didn't work out. This time however, it did. Getting my mortgage was relatively easy and it took only a few days until we got our first estimate. Before closing, we made a bunch of changes and I had to work with their agent a few times. Even so, the response time was quick and it was really positive. Also, the rate I got was good. Though the rates ended up dropping after a few days, we had to lock-in our rate so it made sense and we got what we asked for.

I already had a loan with HomeDirect. I had to refinance and the process went well. I made a call and said I needed help refinancing and it went from there. It was more aggravation than I wanted to go through, but it's not HomeDirect's fault. It was just I didn't wanna do it that way. The rate and terms were okay, but I'm not happy with it at all. I went from a 3.9 to a 5.25. The interest rates had gone up. But any bank I would have gone through, I would probably come out with the same interest rate, if not higher. They were able to lower it about half a percent for me. I've enjoyed working with HomeDirect. I had good customer service.

I used HomeDirect Mortgage since I already have some business with Bank of Oklahoma and they're partnered with Bank of Oklahoma. I realized there’s about a jillion steps to take in obtaining a mortgage but it was well-done and it went really smoothly. It took about a month and it was done about as quickly as I thought it could be done. In fact, they sped it up a few days to help us out. The rate and terms that I got on the conventional loan weren’t necessarily the very best but they were reasonable. The customer service reps were also very friendly. They knew what they were doing. I didn’t and they helped me through the process very well.

Customer service at HomeDirect was pretty good for the most part, though there were a couple of times where it was a little bit frustrating. I asked to get a list of all the documents I needed to get to them, and they came back three or four times requiring additional stuff. Also, a week after we bought the house, I got a statement saying that we were gonna lose our homeowners insurance, and when I called, they had paid it. So, it took them about 10 days to pay the homeowners insurance. That could have been better, but hopefully it's figured out now. The rate is great, and it's closed by half a point so I'm pretty happy.

We were purchasing a new property. A relative of mine had used HomeDirect and he highly recommended them. We went with a conditional loan and everything went smoothly. There were no glitches at all with their online application process. I dealt mainly on the phone with Julianne, and she was incredibly professional and always willing to answer my questions. She was not pretentious at all and I was very comfortable working with her. The rate I was given was what I expected. Although it could have been lower, it was all right. We were supposed to close two days ago but we closed on the 31st of December. The seller wanted to close early, so HomeDirect made that possible. As a realtor, I have told many people that I've work with that they should use HomeDirect because it was a very good experience. I have used several different mortgage companies and HomeDirect is by far the very best that I’ve ever used.

I got a conventional loan from HomeDirect Mortgage, and Rick and Steve made it very easy. I did the application online and they asked for documents and documentation, and I provided it to them. They worked really well to include the options that were available, and the pros and cons for buying down the rate or the point system. It was a very short process.

I had went online and I compared lenders and HomeDirect was the lowest and the first to respond out of many. I applied for a mortgage for a new home purchase. I love the rate. The process was very easy and Brian was very informative. He always emailed me, also called me to make sure I understand what he was telling me or what I needed to upload to get through. I was very comfortable working with him. The application and underwriting took 15 minutes across the hands, and it took about a day to know that I got approved. The closing was pushed back because of me. But it was good to go the two weeks after.

I'm in the military and moved to Ohio. HomeDirect Mortgage reached out to me and they were easy to work with. The person whom I worked with, Tyson, explained everything to me. It was my first time being a home buyer and using a loan at all. He was familiar with working for the military. He walked me through everything and gave me the resources that I need as far as using the VA. I got a 30-year fixed rate program from the company and the rate is pretty fair. The rep explained to me that because it's a bank, that if the rates were to ever go down, then my rate will also go down naturally without sending any extra money. Working with HomeDirect was very good. It got my family in a home expediently with no problems.

The application and underwriting process at HomeDirect could have been a little faster. Still, it didn't really bother me as I'm not in a hurry. Also, the loan office whom I dealt with was great. He kept in touch with me and if I couldn't answer the phone, he sent me emails. He didn’t hound me for anything. Furthermore, the rate was lower than what I'd had, and since it was a doublewide. I got the terms I wanted too. I told him what I wanted and he gave me quotes for both. Afterwards, I picked. Overall, I'm happy with my experience with the company.

I did a little research on VA lenders and HomeDirect had good reviews, so I figured I’d give them a shot. Everything went really smoothly. I haven’t bought a house in 15 years and it is a lot different in the tech age where everything can be emailed and you can get everything in an instant. I got a preapproval with them within two hours of talking with Dave from HomeDirect, then it was just a matter of finding a house. Once I found a house and we put an offer in, it was a little over 45 days and that was based on when the sellers could close. And if I emailed Dave or called, I got a reply and Dave was very prompt in responding. I felt very comfortable working with him.

I was buying a house for the first time and had no idea what I was doing. I got an initial quote through my realtor’s guy, and it was high. So, I did some research and found HomeDirect. I hooked up with John who was my loan officer and he was exceptional. He exceeded all of my expectations and was super on-the-ball. He even called me on Sundays just to follow up. Their application process was really convenient as well. They had an intuitive portal where I could just upload all the documents. And usually, within the the same day, they would send a confirmation and shoot me back in with updates for the required information. However, I locked in my rate when the 10-year treasury spiked to 10-year high. It’s plummeted since then, so that sucks. But other than that, it was all right and I had a really good experience with HomeDirect.

I had a good experience with Chad. He got stuff handled. When a guy tells you to call him any time in the night and gives you his personal number to answer any questions and tells you to ask every question even if you don’t want to, that’s pretty impressive. Applying was a pain because there was a lot of stuff to fill out and I have never did it before, but it was simple. We closed 4 days early, which was 26 days from the start of doing the application work to getting the keys to the house. I've already recommended HomeDirect Mortgage.

We were buying a new home and applied for a mortgage at HomeDirect. I filled out the application, and they sent it to underwriting. The process took four weeks and we felt comfortable with their rep. He was responsive and knowledgeable. He always returned calls and called us whenever there was a question.

I got a conventional loan from HomeDirect Mortgage for my new home since they had good rates, ratings and an almost spotless record of customer service which proved to be true. Their rep was really nice and I was quite comfortable working with him. However, applying online was painful as always because of the regulations. There were so many things that they needed to get a hold of and I had to give up all my personal information so if anybody would get ahold of those, I'd be compromised. Nevertheless, I got the best deal available and good customer service, which is a rare combination.

In the area that I lived in, getting a mortgage and paying towards it seemed more practical than renting. A family friend recommended HomeDirect Mortgage to me. I got a homebuyer's loan from them and went through a lot to secure it from them. Their online process was short and most of what I did were done through email. The application and underwriting process took six months. The loan was for a new build. Estimates were not what they were in the beginning. Things, including costs, seemed to occur last minute.

I was buying a new house through the VA and a friend referred me to HomeDirect Mortgage. To secure the loan, they did a normal background check, I provided financial information to the lender and just the normal paperwork. Their online application process was very easy to use. I was pleased with the whole lending process, and we finished in two and a half weeks. I had a very good interaction with their lending officer, Ryan, and I felt very comfortable working with him. He was both very efficient on the email and in getting back. He usually follows it up with a phone call.

We were going to buy a house and HomeDirect had worked with my real estate agent before. Their rates were also better than those of the other places that I was looking at. So I ended up going with them. We went with VA loan and the final rate was about half a percent lower than the other places I was looking at so I was very happy with it. It was lower than the national average at the time.

The process of obtaining a mortgage at HomeDirect was awful. I applied for a total of four mortgages in my life. This is the first refinance, but this is the worst experience ever. When they came in and they looked up everything, I had a 785 credit score. They were fine because I never missed any payments. They said they can match it and my application went to an underwriter and they asked for a series of documents. I gave them all of those documents and those are standard. Initially, though, they did not ask for my taxes, which was interesting. Instead, they asked proof of income for two weeks, which I thought was weird.

HomeDirect Mortgage's application process was great and it went smoothly. Their rep communicated really well and anything I questioned, he was right there to answer. The rate in terms of the mortgage was good and I was impressed with it.

The HomeDirect rep was phenomenal and I was impressed with him. He gave me the best deal and provided an outstanding service so I decided to stay with HomeDirect. The application was a laborious process but I was happy with the support the rep provided and the competitive rate that I got. HomeDirect is a great company and I'm pleased that their service doesn't end once the loan is approved. I contacted the rep when I had other questions and he researched and got back to me. Based on that and the reviews that I saw, I'm looking forward to work with him and HomeDirect in the future.

I was looking for a new loan, a VA loan. I started talking to Matt, the guy from HomeDirect Mortgage, and the process ended up working out. He was nice and answered every questions, and he got back to me right away. He would ask questions right away when he needed stuff so that we could get it to him as quick as possible. When we were purchasing the houses or putting the offers in and real estate agents would call him and ask something that he couldn’t divulge or didn’t want to divulge, then he had our back. He wasn’t looking at just trying to get the loan. Also, we're very happy with the rate and terms. He updated us and kept us totally informed of everything and guided us when the best choices are gonna be made. I’d give my friends HomeDirect's number and would tell them how much HomeDirect helped me.

We were buying a new home and we made our second VA loan with HomeDirect Mortgage. When I was doing research, I came across Veterans United but their interest rates were about 2% higher than HomeDirect's. HomeDirect had lower interest rates and when I spoke with my rep, Conner,, who wasn't so pushy. It was, "I'm here to help you. I'm not gonna try to force you to use our services."

I had a mortgage with HomeDirect and the process was faster than I thought. It was great. But I would have liked their better rate. I could've stayed a while with it. Nonetheless, the young man that I was working with, Sam, was friendly, professional and informative. He answered all of my questions in a timely manner and took care of anything that needed to get done. He was the bomb.

I was looking to refinance and HomeDirect had the best rate. I even had another company tell me that it wasn't possible for them to do that. That raised my suspicion level at first and it made me a little uncomfortable, but we closed and it was perfect. I did an online mortgage, and it would have been nice to have someone to sit face-to-face with. But I knew what I was getting myself into, so it was really good for the service that I got.

I wanted to refinance my house and my friend recommended HomeDirect Mortgage. Since I valued my friend’s recommendation, I went with them. I called them and they proceeded to send me some paperwork to fill out and go through. The rep was very responsive and the process progressed very quickly and smoothly.

I needed to do some home improvements so I refinanced and ended up going with a 15-year fixed loan. Compared to other lenders, HomeDirect had the best deal. They had the lowest closing cost and working with them made it simple for me to refinance my home. I’d recommend them to anybody. They were excellent, and the process was quick and easy. It took about five days and that was it. Everything went smoothly.

We were buying a new home so we looked into a mortgage. I looked online and HomeDirect had the best rates out there. Their application process was very straightforward and everything went very easily. I appreciated Dan. He was very knowledgeable, thorough and helped us every step of the way. Also, the mortgage rate we received was good and we were lucky that we got the rate because it was raised the next couple of days.

I applied for a mortgage from HomeDirect for a new home purchase. The rates made me decide to go with them and their application process was good. The whole process was completed in a timely manner and the reps handled everything well.

I made a new home purchase and I considered about three companies before deciding to go with HomeDirect Mortgage. They did not have the 10% that you put down at the beginning. They didn't have the application fee that all companies have, so I was saving on the closing cost. The online application process was a good experience all the way around. There were so many twists and turns during the application and we locked it in in about two weeks. The house wasn’t complete yet and it had to be a certain percentage completed before we could lock in the rate, but it was no fault of HomeDirect, it was on the builder side.

We put our house up for sale down in Pasco County in Land O’ Lakes to move back up here to this area. I have Realtors who live up here and when my wife went online, she came up with Mark and we got in touch with him. We talked to our original mortgage people and they projected an interest rate that we were not comfortable with. So, we talked to Mark and Sam, our loan officer, who got us a better deal. It was almost three-quarters of a point which was important to us. We got a VA loan and I was glad to have Mark and Sam working with us. These people really contributed and they did the best they could with not having the same people right there where we could see face-to-face like Freedom Mortgage, our original mortgage company. I got to know a couple of people, and everything worked out okay. We love our home here, and they pushed hard and worked hard for us.

We were originally getting a home loan with USAA. We were approved but the process changed. The woman there wasn’t any help and she was just trying to get rid of us. One of the guys that I worked with referred me to HomeDirect Mortgage and it worked out great. I liked how fast they let me in. We got the VA loan with them. Our interest rate was great. It was very fair and I was totally happy with it. The whole process, including that of USAA, took a couple of months. HomeDirect’s side was phenomenal during the process, though. I couldn’t thank their rep enough as she did such a great job. And their guy Barry would call me right away to let me know exactly what I needed. The sooner I got it, the better.

I needed a house and we bought one, and my realtor told me to use HomeDirect. My wife did the application and underwriting process which took a couple of weeks. Everything is good.

After evaluating a couple of mortgage companies, I decided to go with David from HomeDirect Mortgage. I was convinced by the offer he made. It was good working with him and I was comfortable with him. The loan process was smooth. David explained to me everything that was possible. I had many inquiries, but he was very patient. Every document that was shared for the signature, he tried to explain what were the clarifications that I may have. Since this was my first time, he made sure that I understood what we were doing. Then on every document that had been signed out, he’d make sure that he sends a mail before and after. He'd also ask if I had done everything. He would even send a reminder if I delayed anything.

I was buying a new home. HomeDirect had competitive interest rates and they were probably on the top five. Their process was very easy and smooth too. Dan helped me out. He was very friendly, knowledgeable and helpful any time I needed him. He was very responsive and proactive during the whole process. He explained the whole process and the little details. He went above and beyond. Things were made a little bit easier since he knew what he was doing. But the online application process was a little redundant. I would fill in stuff online then I'd have to give the same information back to Dan or he would ask for the exact same information I'd filled in.

My wife and I had been together for 12 years and we were in an apartment. At this particular point in time, I’ve watched Staten Island home values go up. I was either gonna be priced out or just gonna watch them keep going up and up. So, I decided to use the VA loan and give it a go. We found a house that we absolutely loved. I had three lenders that I put out there and HomeDirect came in with the least interest rate and the better deal, incentive-wise. The other company was really close, but ultimately, I went with whatever bottom-line was the best.

I was buying a new home and moving to Texas. HomeDirect was one of the most recommended lending providers. But, one of the biggest issues we had was going back and forth with the correct street name of how it was spelled. Google Maps says one thing and the city says another thing. But the whole process took about 45 days and that was reasonable. I had asked for a little bit longer closing time, so it worked out well and it was the most incredible experience I had. This is the second home I purchased, and I chatted the specifics with my lender, and he did absolutely incredible. He went above and beyond to keep me in the loop on things and to expedite the process. I am so grateful to have met him.

My sister previously used HomeDirect and she referred them to me. I had a very positive experience with their application process and I liked the person I was dealing with. He was very responsive at getting back to me when I had questions. Also, HomeDirect's rate was competitive with other rates because I shopped around and clearly, the rates are going up industry-wide which is not a cost to make anyone happy. I would recommend them to others.

I was trying to settle my finances so that we would be able to purchase another home, so I applied for a refi with HomeDirect. I liked their pricing, as far as their lender’s fees, and the lending agent that I used. The customer service rep, Dave, did a wonderful job and I was impressed with his knowledge and his follow-up. The process of obtaining the refi was relatively painless and took 30 days. I gathered up the required documentation and sent it in as requested by the loan originator, then I worked with him to get whatever we needed. The online application process was a little clunky and some things weren’t fully intuitive, but we worked through them. Everyone wanted to pull my credit before they were gonna tell me what they were gonna offer to me, but they were fair and the rates and terms of the refi that I received were very good. Working with HomeDirect has enabled us to purchase another home through VA.

I wanted to refinance my home, get some money out, and get some new windows. It went okay but I spent $1,000 for water tests and something else. If they would have told me upfront that it was gonna cost me 1,000 to get 6,000, I wouldn’t have done it. I would have gone another way to get it. The rates were also a little higher than I was expecting for my credit rating. I should have gotten a better interest rate, but I was already done at that point and time.

We were purchasing a new home and HomeDirect Mortgage has the lowest rates that we were referred to on a website that was comparing different rates. The application process was straightforward and the person I worked with was very responsive in getting us answers over the weekend when needed, and usually had a quick turnaround. We're happy with the rate and terms that we got. With the volatility at that time, some things have gone up and down sometimes, but it was good.

The application process with HomeDirect Mortgage was quick and a lot easier than the couple of other mortgages we have done in the past. I was able to get it fast-tracked and we were able to close in about two weeks which was nice. We worked with Stephen. He got back to me real quick and followed through with what he said he was gonna do. So I appreciated that. I would’ve liked to get a better rate but they beat whatever else I could find so it’s worked out.

I was buying a house. HomeDirect offered me the best rate for a mortgage. My experience with them went great and I liked everything about it. They were easy to work with, friendly and they don’t sell my mortgage to anybody else.

We were applying for a mortgage for a new-build house and it was the best time to apply for a mortgage, just before the rates started going up. I contacted a dozen or so lenders and the people that I talked to at HomeDirect Mortgage seemed to be most knowledgeable on the questions that I had and they were able to help me a lot. My experience with HomeDirect has been fine. The online application process was straightforward and any questions I had were dealt with. Overall, the lending process went smoothly. The customer service rep who helped me throughout the process was really good about being there when I had questions. In fact, he gave me his home phone number so I could reach him when he was out of the office. I could text or call him any time that I needed to and that was awesome.

I’ve gone through the loan process many times and the online application process with HomeDirect was easy. That took no time at all. But the application and underwriting process took about 40 days and they were the most difficult underwriter I’ve ever dealt with. I get that underwriters want every piece of information regarding your life that they possibly can get. But they wanted an explanation for this and that. And then we would be over 20 days and they would want an updated bank statement, which would then have more stuff in it. I own and manage rental properties. Not only that but I’m also in the army. Plus I work a job and I’m a personal trainer. So I get paid for that. I also have investments that I receive money from. So my money goes in and out of my bank account like liquid fire. The underwriter wanted to know what in the heck was going on with my bank account so I had to write letters as explanation for all kinds of madness.

My experience with HomeDirect went well. I went with them because the other provider I had didn’t offer me a good APR. As far as communication and paperwork, everything was pretty smooth with HomeDirect. They got everything ready for the final closing. The process didn’t take long too. Once I found a house, the paperwork came through in about a few weeks. The rate and the terms were good as well.

Kerry from HomeDirect was absolutely fantastic. He followed up on everything. If we called and had a question, he was right there. We could always get a hold of him. It wasn’t wait on hold for 30 minutes or voicemail, he’d call us back. There was too much paperwork though but their rates were fine. They were not that much lower or higher. They were in the middle of everything. And it was the service that we got that we appreciated.

HomeDirect was one of the lenders that responded to us and their quote was a lot better than a lot of other places we considered. The application process was very straightforward and simple to do. We logged into their online program, entered our information and uploaded documents. The only hiccup was on my end, with my work, was getting verification to them. But other than that, everything went smoothly. I felt very comfortable working with Matt and his assistant, Steven, and the amount of follow-up with phone calls and emails to get everything done in a timely manner was impressive. Also, everyone, including the closing attorney, was impressed with the rate that we got. So, I was very happy how it worked out.

I was looking to buy a house. I started my mortgage process with a different bank and they set up the approval letter to a set amount. But the HomeDirect rep didn’t restrict my search to that amount. He told me to find a house that I’d like and they would work the numbers later, which was great for me. Their application process was fast and easy and their rate was low. Everything worked smoothly.

We were buying a vacation home and I turned to HomeDirect for a mortgage as some references at work had good response with working with the company. I filled stuff out online for the application and then I worked with an agent to provide any additional information. That went pretty smoothly, and as a whole, the process was expeditious. I got a rate that is competitive and better in many cases. Also, HomeDirects' reps were outstanding. They were very responsive. Any time that I needed to get a hold of them, they were always quick to respond.

HomeDirect Mortgage's rates were competitive but the application process was lengthy. There was always one more of this or that. They would ask us to do something or they would need something from us. And I lost my rate lock. That was just pure greed. There’s no reason why somebody can’t extend something for another day. I told Steve that pulling stuff like that is bad for future business. When I went to show up at closing, nobody had told me about it and they charged me $393.

I was getting a new home and the rate that HomeDirect Mortgage gave me was better than others so I decided to go with them. I filled out a minimal amount of paperwork and the application and underwriting process took three weeks. I worked with David. We had a lot of texting, emailing and phone calls, and he was able to get back to me in an hour or half a day at the most for any questions I had. He was very responsive, very available, very detailed and quick to help. His customer service was great.

I was purchasing a home and I needed a mortgage. I compared interest rates and closing fees and HomeDirect Mortgage had better rates and fees. Their application process was simple. The initial process was all done online and then I had further contact through their representative named Jordan. He was great, straight to the point and very thorough. We worked very well together. The rate I got was perfect and wasn't inflated. I never needed to buy any points to get a good rate. I've already recommended HomeDirect.

After speaking with Steve and knowing about the programs that he was able to offer, I applied for a new home mortgage from HomeDirect. He followed up and explained things to me very well. I was very comfortable working with him. The online application process with HomeDirect was fine and there wasn't any issue. The process took about 28 days and the final approval didn't happen until two days before our closing. The rate and terms of the mortgage were good too.

Get hold of HomeDirect Mortgage. My wife found them on the internet and they had excellent ratings for dependability and honesty. I applied for a mortgage to buy a new house and my personal experience with them exceeded the ratings. They have a very easy loan application compared to conventional banks. David, our loan officer worked exceptionally hard for us. He went above and beyond my wildest expectations on any loan officer that I would have ever had. Like when the stock market went crazy and then interest rates were going up. Our lending officer called and told us that we should lock our rate in, in case it would continue to climb, which was good advice. Also, the lending process took 35 days from start to finish and that was magnificent because we bought homes before through conventional banking and sometimes, you’re looking at four months because they just go on and on and on.

HomeDirect came to me and the rates were not too bad. However, I didn’t like the processing. I had to get too involved, especially with the title company. I also had to do more legwork.