BOK Financial Mortgage Reviews

Securing the loan with HomeDirect was pretty easy. The application for me to actually do it was not very long. The underwriting process was probably about 5 or 6 weeks but everything was fine. This is like my 6th loan so this was pretty smooth. It was probably the easiest loan application I've ever had. Everyone was very helpful, pleasant and very easy to get along with. If I had any questions, I just called them back. If they didn't answer the phone, they would call me back shortly. They always answered my questions.

I wanted to buy a house and I got a VA loan through HomeDirect Mortgage. I chose them for their rate. I worked with two coordinators, Aspen and Michelle. They were very responsive and they took the time to answer all my questions. I initially reached out on their website and then a loan coordinator contacted me. We pretty much went through the process step-by-step using their online system and via email and text message. The process was super easy and straightforward. It was very fast too and I was very much satisfied with that. The experience was really good.

We were moving and I had been shopping around for the best rate, and I found out that I had the best rate option through HomeDirect. I was pleased with the process and the ease of the paperwork and e-signature. The holdup was on our end selling our home, but as far as the process from application to closing, the timeline was appropriate. Everything was in order and the process was smooth. I did feel like there were a lot of add-ons that could be streamlined to where there aren't so many add-ons or miscellaneous fees. Still, I will be looking to refinance if rates drop as expected towards the end of the month.

I wanted to take advantage of some of the equity we had in our home to take care of some consolidation on our bill. I had a few different comparisons and HomeDirect had the better offer. I applied for the mortgage and began working with the agent that responded, Julie. She was great to work with. Every time I asked a question, she got back with me within a couple of hours. However, it took a little too long as we had a problem with the third-party service that handles their appraisal processing. The appraiser sent the report in and apparently, it was in the wrong format and it took a very long time to try and get that resolved. It took 60 days to close my mortgage. They could’ve avoided that by picking an appraiser that could submit the appraisal in the right format that they’re looking for. The one that they picked didn’t have the software or ability to do it the right way. Nonetheless, I’d definitely recommend HomeDirect.

I looked into a mortgage because I was buying a new home and the application process with HomeDirect was easy. It was all in one spot so I thought that was convenient. I am also a loan officer, although I don't do home loans, and HomeDirect's process is better than ours. The process was clean and quick. I had all the stuff and the rep had it submitted then it went through. I thought two weeks but it was actually a little quicker than that.

I was doing a refinance with HomeDirect Mortgage and I have done several of them with Dan, the loan officer. He was fantastic and a great guy. He was very responsive, knowledgeable and took care of the business. This was the third refi that I did with him but midstream, HomeDirect laid Dan off and they turned me over to Kathy and it went downhill from there. I had to pull her along the entire way. I was not happy and I won’t go back. I did the underwriting process with Dan and it was fine up until that point. I provided copies of my W-2s, 1099s and tax forms to Kathy and there were no responses nor emails, until I started sending threatening emails such that I’m gonna walk away from this. She started responding but it was never a pleasant experience. After I did this refi, I was looking to buy another house and I went and sought Dan out wherever he went, and I found him.

HomeDirect had lesser fees and a better rate. I was looking to buy a new home and the online application process was not all that bad. The process took at least a month, if not two, to when the underwriting was approved. But the person that I dealt with was great. She went out of her way and over and above. She helped me out especially at the end, making sure that we got everything through the process. The builder actually took the time on getting the appraisal and there was some extra push on her end to get it really done. It was not a problem getting ahold of her too. It was easy.

I moved to a new base and a new city, and working with HomeDirect made the house-buying process easier. I got a VA loan and the online application process was easy. It took a month and a half from start to finish and the rep was very professional and dependable. I called whenever I needed him. If it was on a weekend and I was filling out the application stuff, he’d be like, “I will call you back in a little bit, and he would. He always had answers. They're just a call or an email away and they always respond. Plus the rate was fairly low.

I was buying a home and I went with HomeDirect since I already used them for my primary home. I emailed one of the random officers, and he got in contact with me and talked to me about the rates. He sent me all the forms online, I submitted all my paperwork and it was pretty straightforward. Communications were really easy and simple. Plus their rates seemed competitive and fair.

I was buying a new house, and HomeDirect was the most competitive interest rate and they didn’t charge an origination fee. I had already gone through another company so I had most of the information I needed, but I was able to do everything through email. The rep was honest and he always replied super fast.

I’m in the North City and we relocated to Maryland, and our realtor suggested that we work with Tim for our mortgage. After talking with him, he was the friendliest person we worked with. I tried getting pre-approved through another bank, and they weren’t as user-friendly. HomeDirect gave us a much better rate. Tim was awesome in helping us get our loan, walking us through all the steps and answering all my questions. Their online process was really easy to use. I liked that every time there was an update to our account, I got emails about it. And I could just log-in and see what the status was. Every step of the way, I knew where everything was in the process.

We've gone through HomeDirect earlier on a different house that we backed out of the deal. So when we went back to them for the second house, they already had a lot of our information and paperwork. They just reactivated the application and the process was really easy. Closing the loan went real smoothly and we got a 15-year fixed loan. With HomeDirect, you're supposed to be saving money upfront with your closing cost because they make their money in the long term because they don't sell the loan. But banks would sell the loan and they charge you more upfront. The HomeDirect reps were very communicative, very responsive, and very personable. I was real happy with the whole thing. We would have liked a little bit lower interest rate though.

We were preapproved and started the home shopping process with another lender but the fees they were charging for things like origination caused us to look for a lower cost lender. We found HomeDirect Mortgage through Credit Karma which picked up the credit inquiry by the first lender. It asked us some questions and then, it gave us a list of three lenders, HomeDirect being one of those. We worked with Matthew and he was able to provide us with not only a better rate but also a lender credit. It had no origination fee.

We were referred to HomeDirect and the people were very nice. The application process was quick and easy. Connor, the guy who helped us, was fabulous. He helped us out a lot, got right on things and then if we had questions, he was there every time we called for him. So, he was great. The whole process went well so I don’t have any complaints.

I was renting a house and it got hit by a tornado. I had to get out of it. I enrolled for HomeDirect's 184 loan. I’m happy with the mortgage so far. My place is very good and I like it. I went from having no home to having one. They explained everything. But I wasn't happy with the way some stuff went. I had a problem with their representatives. I called and talked to the guy I ended up going with and I found out that he had talked to the homeowner which I know is a no-no. He then had to get a lady assistant to help him out. Their names are Seth and Melissa.

We were buying a new home and we got a mortgage with HomeDirect. They had good rates and not a lot of extra fees. And the main thing was, they don’t sell the mortgages to other banks. Also, the rep I worked with, Julianne, was outstanding. She was awesome and a great help. Their application process was simple and it made sense. It took 20 minutes to complete while the closing and underwriting took two weeks. Overall, it was a great experience.

We were buying a home and we liked HomeDirect's rate and the responsiveness of their agent. We didn't want any delays or anything going wrong, so made sure we had a loan officer that was on top of it and responsive. We applied online and selected a very long escrow and though the process is 60 days, the bulk of the work was done in the last week. Everything was done on time and our loan officer was really good. We got a great rate and we're happy with our experience with HomeDirect.

We purchased a new home. When I had my other home on the market, I spoke with Brian from HomeDirect. But I went with another lender and I ended up not feeling comfortable with that one. It was like being misled. I spoke with Brian and he gave me some assurance. I switched and went with him. I applied with HomeDirect in April and they had a simple online application process. But maybe it was rushed. I think it could have been a little bit more detailed online like on the process or what needed to be uploaded to the website. But it could be just because there was a short window when I switched over.

I move a lot. Normally, it's very difficult until I met Aspen from HomeDirect. She makes things easy. So, eventually, I found a house I liked. I sent her an email that I was shopping for a house and asked for a pre-approval letter. She took my information and obtained a pre-approval letter. And then, I made an offer and contacted her with my offer contract. She took it from there and I just had to supply information as she needed it. I loved HomeDirect's online application process. It's more secure and it's very convenient for somebody who works 12 hours a day. Aspen was very quick with my application. She answered texts, emailed and called. She got back to me after working hours. My schedule is very flexible and she was flexible as well. Overall, working with their company was efficient and I've recommended them to all my friends who move often.

I was put in contact with a HomeDirect mortgage officer named Kim and he was very personable. He had great rates and was easy to understand. The rate was nearly the best that I saw. The application was very easy and the underwriting took two weeks. It was great. Kim was very available and I have a high opinion of him.

I wanted to get rid of PMI and ended up with HomeDirect Mortgage. They have the best rate and lowest closing cost. The application was pretty streamlined and simple. The rates were industry-standard so they were fine. The process was smooth but it took too long. Everyone told me they could close in 16 days. But once everything was approved, it kinda just waited in queue probably because everyone was super busy last month. I was hoping to get the paperwork through quicker because we had a bunch of things waived. In the end, we closed in just under a month.

I had a great experience with HomeDirect Mortgage the first time I used them. This time was for a vacation home. I referred back to the same guy and it was another great experience. My loan officer was Matthew and he was amazing. I've bought about 12 homes and the process with HomeDirect Mortgage is definitely the best by far. I closed on my home in 25 days total. It was super fast. Plus the rate and terms were competitive. I'm going on three years with HomeDirect now.

I got a job down in Charlotte so we had to move out of state and I needed to buy a new house. I applied for HomeDirect's VA loan. I liked the person that I dealt with, Julie. She was very responsive. When I call, she would either answer or call me back very quickly. She was very professional and understanding. I provided all the documents and worked with HomeDirect. Eventually, I got approved. The process took 45 days. Things were pretty complicated but they were pretty good with working with me to make sure I understood what was going on and everything. Their rates were very competitive too. I'd recommend them.

I was purchasing a new home. And getting a conventional loan from HomeDirect was very painless. I Google searched up-to-date financing rates. And in order to do so, they have sent me to a HomeDirect website. In order to see those rates, I had to put in my phone number, which I usually don't do. But I put in my phone number to see the rates. And then, I was contacted by a mortgage officer from HomeDirect shortly after that. I liked their lower origination cost and closing fees. And the online application process did not take very long.

I had an adjustable-rate mortgage which the interest rate was going up. I refinanced with HomeDirect because of their interest rate and the online application process was fine and easy enough. However, the application and underwriting process took way too long. I made my application beginning or middle of March and I didn’t close until the very end of May. There were some significant delays because of the bank but that might have been a one-time thing.

HomeDirect has been with us for quite some time now. We did refinancing through them and the application process took about four weeks. The gentleman that did it all for us was great. We never had to worry about anything. He emailed everything that was going on and sometimes daily, so I have no complaints. All my questions were answered. I’m 85 years old, and I know when I’ve been treated right. They really did good stuff. Everybody that I had contact with was great. I’ve never had to call up to complain about anything.

I went for a VA loan with HomeDirect. I've been talking to Matt, the guy who helped me, for about 2 years now on a couple of purchases and he's been great to work with. He's easy to get in touch with. He's very responsive and very quick to handle things. Securing the loan was a simple process. Matt called me and did my application over the phone. The entire process took a few days at the most to complete. It's probably the easiest mortgage I've done and I've had like 8 mortgages. The rate and the terms are very good too.

We chose to contact and apply to HomeDirect Mortgage based solely on its impressive reviews and very good internet general surveys of online mortgage companies. Until the moment we decided to pause our thinking and ultimately change the direction of our application; the impression given to us after that decision left us frustrated and perhaps thankful we didn't do business with them. Based on fact and not interpretation we simply sent written notice that we changed our minds of our application. We took for granted that would be the end of our possible association until receiving an email response just short of demanding an explanation.

I currently have HomeDirect and I’ve been with them for three years. I got a VA loan to do some remodeling to my house. I contacted the person I dealt with the last time and then, they set everything up. The online application was quick and easy, and took only about half an hour of my time. Then, from start to close, it was a month and a half, which was fine. It was mostly just waiting on the appraisal. Aspen, the person who processed the loan, answered all my questions quickly via email and I felt very comfortable working with him. HomeDirect gave me what I wanted on the rates and terms. I had 3.75 but the rates went up in the last three years, and I still got a 4%. They did the underwriting for 20 years instead of 30, so I could still pay it off sooner than what my original loan was. We finally got the payout and we just now started working on our house.

HomeDirect had the best rate I could find for the lender credit offered. But my loan officer, Matt, had a misunderstanding on the lender credit. He was under the impression that the lender credit could only be applied up to the closing cost when in fact, it's the actual amount of the credit. It's a dollar amount. So that delayed closing a little bit but I finally got the full credit after I delayed the closing. Except for that misunderstanding, it all went pretty well. I did a refinance and the application process was easy. It was pretty much what I expected with the documentation. From application to closing, it took about a month and they were very responsive. It was easy to get ahold of anybody if I had questions or concerns.

We wanted a home and we were able to work out a great deal with HomeDirect. The process was simple. The actual application was quick but it took a couple of days to get approved. My mom, as the realtor, had a little bit of interaction with the rep and she got frustrated with something. But other than that, they were prompt in answering emails or returning calls. Overall, we're happy with our experience HomeDirect and to be in our home.

We were buying a home and HomeDirect was recommended. In closing the loan, they kept very open lines of communication and made it very clear and easy to understand throughout the whole process. The lady we worked with, Julie, was good and explained a lot of stuff to us. When we had questions, she was always very quick to get back to us when we wanted to talk to her. So, that was the best part. I was very pleased with how it all went down with HomeDirect.

I was recommended to HomeDirect Mortgage from other people's experience. I looked into them and they seemed like a good company to go with. I got direct contact for Julie and reached out directly to her. I explained what my situation was, what I was looking for and why I was looking then I gave the referral and she got my information. We worked from there and I was impressed with how much she was willing to work with us as the lendee and how easy she was to get a hold of. She really seemed authentic in wanting to help get us not only just a good loan, but also a good experience. We were extremely comfortable working with her. She answered all my questions and it would seem like she gave me an honest and correct answer.

HomeDirect had better rates than all the other banks I talked to and they were easy to work with. They were efficient with everything and helpful. We were buying a new home and HomeDirect made the experience a lot more comfortable than what I've had in the past. There was a lot less headache than dealing with other banks. The process for the FHA loan was smooth and everything was good. It took less than a month. The online application process was easy and straightforward, and the lending officer I worked with, Joshua, was outstanding. He was understanding and highly experienced. He broke everything down for me and his response was adequate. On every question I had, he promised to give me the answer within a matter of 24 hours from the time I asked.

I got a 30-year refi with HomeDirect and the process of getting it was good. The application and underwriting process was easy and took six weeks from start to finish. The rep was very good, attentive and completely addressed everything to satisfaction. Also, we’re happy with the rate of the mortgage.

I was refinancing and I went with HomeDirect for the low closing cost. The application process was straightforward. I just had to do some extra calls, but it was manageable. The documentation was easy to receive and update. Everything took around 20 days which I thought was a pretty decent time. I was working with an agent, Matt, and he was really nice to deal with. He had clear communication. I was getting some different price from others and I was quoting him, and he was nice to oblige. Everything went smoothly and I would recommend HomeDirect.

I was buying a new house and at the time that I was doing my research, HomeDirect had the cheaper interest rate. I reached out to them and they responded. They told me what I needed to send in and we went from there. It was easy to apply and they were quick to respond. Everything was done within 30 days. The rep was quick to figure things out when we got into a bit of a jam. He was very good to work with. He seemed to be very well-experienced and he knew what he was doing.

I purchased a new house and my lender set me up with HomeDirect. The lender that I went with was a friend and he got me a better deal compared to another place that I was looking at. HomeDirect got the application and underwriting done in about a month, which was really quick. They were great because we ended up doing for sale by owner. That was my first time doing that and they were super helpful the whole time with the questions that I had. Ryan, the rep I dealt with, was so prompt with getting back to me, plus I have his cellphone number. He would always answer any question even on weekends and evenings. I was 100% comfortable working with him. He was very knowledgeable and was able to get me other resources that I needed when I asked, like setting me up with a new insurance person.

We were looking for a new house and got a conventional loan from HomeDirect due to the benefits that we got by working for BOK Financial. We have on our internet bank site for employees a portal for employee loans, so we submitted an inquiry through there and my mortgage banker emailed me. Most of the stuff was done through email and he set up a portal for us to be able to submit any documents that he needed. He was great to work with. When we were finished, I sent emails to his boss and his boss’ boss telling them how great of a job he did. It was smooth sailing the whole time. They were better than competitors and we were happy with them.

I lacked funding and needed money for a new home purchase. We got a couple of different estimates on rates and once I emailed a representative of HomeDirect based on a recommendation, simultaneously emailing other companies for similar estimates, she had the best rate. So, we went with a pre-approval. Once we found a house, we locked in the rate, under contract, and we e-signed docs. Other than that, we used email and phone. I was impressed with the speed and efficiency with which Julie, our contact through 90% of the process, got back to us every time we had a question. I felt good working with her and I had no issues.

We worked with HomeDirect before when we purchased our home and it was awesome. That was why we decided to use them to refinance. Good brokers are hard to come by for lending. The application process was all easy and pretty standard, and Seth was really on top of everything. He made it super easy like he did last time. I was impressed with his attention to detail. I also don’t do well with people who take their time and Seth is eager to get things moving. I was very comfortable working with him. He’s pretty awesome. I didn’t love the appraiser but that has nothing to do with HomeDirect. From the time we contacted HomeDirect to possibly refinance to the time we closed, it was only three and a half weeks. That wasn’t bad. We got a 30-year VA loan at 4.25%.

We wanted to refinance to a lower rate and because of past relationships, we went with HomeDirect. The application and underwriting process took a couple of weeks and I was impressed with the follow-up made by Sam, the rep. I was very comfortable working with him. He gave me options and I didn’t even think about the 20-year until he showed me why it was a better one. He was very knowledgeable in all the products plus, the rates and terms that I received were good. It was a great experience with HomeDirect.

I hit the button on Zillow and I was contacted by someone from HomeDirect. We were a first-time home buyer and everything worked out fine with my loan officer. However, the underwriting process was kind of scattered and there was a lot left up in the air. There was a lot of back and forth between the underwriter and the mortgage loan officer, because I would need one thing, then I would need something else, and then I would need something else. So, I couldn't get all the information all at once.

I was buying a house and I liked the competitive rates of HomeDirect. We just happened to make the right move at the right time for when the rates were lower. Tyson, the rep, was friendly and seemed to be knowledgeable when it came to his position, and the trends and factors for getting us approved. We felt we could trust him and work with him. He stayed in contact with us or helped us find a resolution. We got a conventional loan and it was easy to use the online feature during the application process. It wasn't challenging and it was very user-friendly. We were a new build and we were waiting on some things so the application and underwriting process took about 30 days. But I was comfortable with the process probably because of my prior lending experiences.

HomeDirect was recommended to us for our VA loan and the online application process made it simple and it was user-friendly. It took 10 minutes. Their reps worked very professionally and diligently to help me close the loan. Julie, the rep I worked with, helped me with any questions I had and didn’t leave me questioning. I had questions about the loan and she broke it down on a separate document, identifying what cost meant, like the technical terms. I was very comfortable working with her. HomeDirect helped me buy my home fast and easy when I was in a hurry for the military. So, I benefited a lot. It’s the way to go when applying for a mortgage.

At first, I really liked the gal from HomeDirect Mortgage. I thought she was doing a great job. She’s in the mid-west, so she’s got this great personality. She was very responsive and she seemed to know exactly what she was doing that’s why I went with it. The beginning was very easy. She asked the documents sent to them. We’re in contact but it got real hairy around the closing. There were some questions that they had regarding we had one more payment on a special assessment and then that held things up. She dropped the ball on what our closing date was then nobody in the office would respond to me. Four or five days, we missed two closing dates.

My real estate agent told me the rate that she was recently offered by HomeDirect, and it was a little lower than some of the other I heard around. Their application process was fairly simple and efficient. I worked with Timothy and he spent quite a bit of time on the phone with me before I applied, answering some questions I had. He was incredibly responsive to all of my phone calls and emails.

I wanted to refinance to lower the interest rate and at that time, HomeDirect was giving the best interest rate. The agent was also very responsive. After I reached out to the guy and left a voicemail, he reached back out to me and we went through the process for an approval. Then we locked the interest rate right away and proceeded with the standard process. I provided all the documents in a matter of weeks and that was how we ended up closing the refinancing process.

We were making a new home purchase and at the time, HomeDirect had the best rate. The application process was also super easy and smooth. I did most of it over the phone and from end to end, including all the paperwork that I had to email in, it took a couple of weeks. But that was more on my end. I had to do some stuff. The only hiccup that we encountered was close to closing. I was trying to adjust my APR to have the lending credits cover all my closing costs, and the closing cost came in a little higher than expected. But by the time I got that information, we didn't have time to adjust my closing cost. On the other hand, they were very personable. Erica was the representative I primarily saw and she was always available. I would call on the weekends and evenings because there were so many things and she was always open to talking and answering my questions. I would definitely recommend HomeDirect Mortgage.

I was buying a house and was applying for a mortgage. My realtor knew of HomeDirect so I went with them and the process was outstanding. The gal I worked with, Aspen, knew all the answers to my questions and knew how to do it. She was professional and she got it done. I've talked to other lenders before and I didn’t have that experience. The overall process was easy to go through and the application and underwriting were done when it was needed to be done. Also, HomeDirect has the best rate, which is really the most important part of the whole deal. Working with them made everything easy for us.

The application and underwriting process with HomeDirect took less than a week in total. They were very easy to contact and I was impressed that they addressed my questions quickly. Also, they gave me an excellent rate. Now, I have more money and lower mortgage payments.

I was buying a house and I went with HomeDirect Mortgage's VA loan program. HomeDirect's rates and fees were better and the people that I dealt with, Tyson and his team, were absolutely phenomenal to work with. I had contacted four different lenders. And we do our commercial and I do my personal banking with BOK. I contacted places like Veterans United and I made the assumption that because they do only VA loans, they would have better rates and so forth. And I was really disappointed. My local branch has always asked me, "Jo, why don't you reach out. When you're ready to buy another place, reach out and give us a shot." So I decided to do that. I called up. I got put in touch with Tyson.

HomeDirect was easy to work with and they made the process painless. I was buying a new home and I got a conventional loan through them. I worked for BOK and there was an employee discount promotion. The application took me about 20 minutes and it was clear online what was needed. The underwriting took a couple of weeks and my mortgage was fully approved by the deadline. The process went very smoothly with constant communication.

To finance a property I was purchasing, I looked into getting a mortgage and ended up with a 30-year conventional loan with HomeDirect. I filled out some quote online to get pricing. Based on that indicative pricing, HomeDirect is competitive relative to what I’ve seen from other lenders, and they don’t amend words after providing the additional information that they needed. They were able to stay at that rate.

We wanted to rent out our previous house and move into another with more space. We looked into getting a mortgage and used HomeDirect. I had used them on my first house because the lender was previously used by my father. At first, the process of getting the mortgage went smoothly and then at the end, it kinda got not so good because things started popping up towards the end that we could have had more time to know about before closing and maybe could have had more time to work on it. Luckily, it didn't extend out the closing date at all. They just made things more stressful. We kinda had a lack of communication in a lot of things. But as far as the rates and terms of the mortgage, they're good.

We put in a search for one of the better mortgage companies that had lower interest rate that deals with VA loans. And HomeDirect came up as one of the lower interest rates that we had noticed. So we opted to go with them. We put in an online request and a representative called us back. His name was Josh and he was very, very pleasant right away to deal with. We told him that we were looking for a VA loan, and he seemed very well-versed with VA loans and experienced which was what we were looking for.

I was looking at a house and I went on Moneytree and discovered HomeDirect Mortgage. They have the best rate, and then the cash factor was pretty good too. Their application process was pretty fast. Once I filled out the application, everything went smoothly. It didn't take that long to complete it and to get approved. Everything took about three and a half weeks to close. But there was a lot of paperwork on Moneytree and the clearance on the inspection was the long part. The HomeDirect reps were very attentive. They were always quick and responsive even on the weekend sometimes. So, I was impressed with that. It was a positive experience.

We were looking to purchase a home and HomeDirect had really good rates and online reviews. I had gone through Zillow looking for rates and they were one of the companies that called. I really liked the mortgage person who called us. We went with them and obtaining a mortgage was fairly easy. Their online application process was really quick too. Initially, we worked with Kent but then he was fired during the closing of our loan. We really liked Kent and we had gone back to HomeDirect because of him. After Kent, we worked with Ryan and everything went smoothly at the closing. We got a great rate from HomeDirect and they made buying our house simple.

I shopped for rates and HomeDirect offered me a lower rate and closing costs than the other companies did. I had to go through the whole online application, sign it and send them a handful of things like tax returns and pay stubs. Once that was all approved, they had a notary come to me at the office to sign everything to make it final. The rep that I dealt with was easy to communicate with, and everything went really well and timely. Working with HomeDirect got me out of my FHA loan. I'm paying a monthly payment but it took about seven years off my loan so a lot more go into principal.

We found a place that we wanted for future reference so we just went with our bank. There was a lot of gathering information and stuff that you don’t always have laying around. HomeDirect walked me though it the whole way. So it was pretty easy. The loan process seemed to be functional and worked okay for me. And the main thing was that the guy that I worked with, Ryan, was really good. He made the difference. He kept me informed at all times, and on track with the steps that needed to be done. He was available for anything, like for any questions I had. He made things clear to me so I was happy with him.

We got a 30-year fixed VA loan from HomeDirect. We reached out to Julianne and she was able to get us the best rate. We shopped around a little bit and got some other rates, and we came to her with a better offer. She was able to beat that rate and the incentives, so we stayed with them. Everything was really smooth for the most part. Some of the other places that we had gone to required a significant amount of information before even providing us with a preapproval letter. We were able to get a preapproval letter so we could put an offer on the house that we wanted, which was awesome for us because we were able to get the house rather than wait days and days for a preapproval. Julianne already knew us and our history and income, which made it a lot easier and faster. We got the house that we wanted and the rate that we wanted.

I purchased a home and I got a 30-year fixed loan from HomeDirect Mortgage. I shopped and they were competitive. And then, I’m working for Bank of Oklahoma, which is the parent of HomeDirect and so I thought it would be good to go with that company because I was more certain that they would get things done on time. I went through a relocation program. They gave me four different lenders to check with. I called each. Two of them were not competitive price-wise but two were. Of the two, I’ve had experience with the other one and I know them to be a good company, but I know them to be slow. So, at that time, given that I knew that HomeDirect would treat me well and they had competitive pricing, that’s where I went.

I applied for a mortgage with HomeDirect by recommendation of a colleague of mine. I contacted them, and went to process the application. It was pretty painless and wasn't that complicated. The process was seamless as a home mortgage application can go. But because of all the delays the process including the underwriting process took about two months. But the loan officer, Conner, was very responsive. And he always responded promptly and appropriately.

I went through LendingTree first and then I got barraged with tons of stuff off of that. I called and got a hold of Erica from HomeDirect, and she was really nice and straightforward, and I kept going from there. It was a long process, so there were times when communication was good and times it could’ve been better. But in total, we got everything done which was great. The curve balls that came were decently handled and Erica did a very good job with what she was given.

We got a 15-year loan program with HomeDirect Mortgage because their rate is low and their service is good. The process of obtaining the mortgage took about two weeks. The online application process is good and so is the rate.

The process at HomeDirect was great and we got a crazy good rate. We had to submit paystubs, tax returns, typical paperwork that you would see when getting a mortgage, but everything was super simple. They have a portal that you can upload documents to, but with anything that you want to upload or want to do, they give you options. I could just send it directly to my mortgage officer if I wanted to.

We were buying a house and looking into a mortgage, and we went with HomeDirect. We contacted their rep over email and sent him all the information he was asking for. He basically told us what to provide. We were timing up the purchase of the home with the end of our apartment lease. So the process dragged on a few months, but a lot of that was the shopping for a home process. And we like our new home a lot.

I was buying a new home and my cousin recommended HomeDirect Mortgage. Their online application process was very efficient, and I got good terms plus a competitive rate. I initially worked with Nate, but halfway through, he disappeared. I reached out to see what was going on. I had not been getting any response. And then, another gentleman named Tim said Nate was let go and that he would be the one to help me close the loan. It would have been nice if at least they reached out and told me there was a change in personnel. So, that was a negative experience. Also, there was a lot of paperwork and sometimes it was redundant. Nevertheless, we closed the loan in about two months, which was the timeframe that I was working with.

HomeDirect's online application process was fine. The application and underwriting took a couple of weeks to be completed, and it was good. HomeDirect was really helpful, and they were really good about the fees. The loan officer, Tim, was very good and he helped me close in a shorter timeframe given even though he has a lot of other applications. He was very knowledgeable, too.

I was buying a house and turned to HomeDirect because of the interest rate that was advertised online. I applied for a VA loan and the process was fairly easy. I did the application online, and then I talked with the manager of the account and went through the process with him. I submitted a bunch of files on the online portal, got approved and then got a house. I had to sell my other house prior to final approval, and HomeDirect worked well with me with closing on my house and then turning right around and purchasing another home.

My experience with HomeDirect went really smooth. I just applied, got a callback, and we didn't have any hiccups in any way, all the way through. With dealing with bigger banks in the past, it did not go as smooth as it went with this one. There was no lag time on the mortgage side. And if someone didn't answer when I called, I always got a callback quickly. So, that was great. I recommend HomeDirect.

The process at HomeDirect was very straightforward. They were very prompt, timely and helpful as far as questions I had or pushing things through the process. The entire thing went off without a hitch which was great. It saves trips going to an actual bank, so it took a significant process and made it very smooth and efficient. Plus their rate was fair and competitive with what others are offering. It was a great experience and I have no reason to believe that it wouldn’t be for anybody else.

The application process at HomeDirect was very easy for me because I already knew what was expected of me. I did a VA so I didn’t have to put a lot of money down, and I already knew about how much money I had to come up with. The inspections were a pain, but that's because the sellers weren’t tendering to what needed to be done. Otherwise, it was a pretty seamless process. Everybody that I had to deal with was friendly. I also got really good terms.

The steps I had to go through in obtaining the mortgage with HomeDirect went smoothly. However, I had a bad experience where I got up to about four days from closing and my lender came back with a bunch of requirements. I was trying to stay on top of all of that to make sure that we were on the same page and that everything was good, but I never heard back from him. I tried his assistant, but I also never heard back from her. About a week before closing, I found out that the seller of the house wasn't going to be able to close when we thought we were. I sent another email, but I never heard anything back.

I was changing homes and the realtor referred me to HomeDirect Mortgage. I then ended up with a VA loan. Everything was done very promptly. There wasn’t any waiting time with HomeDirect. The whole process took around 30 days. The rate that I received was fine. It was within the mortgage and it was competitive. I had interaction with two people, Aspen and Michelle, and it was a great experience with both of them. Aspen and her team did a great job for us, and we are very pleased. I am happy to recommend.

We wanted to buy a house and we applied for a mortgage with HomeDirect. The experience was positive until they changed out the people. The new guy wasn’t as aware as the other guy was and that was unfortunate. There were communication issues in the sense that he wasn’t communicating back to us in a timely fashion, too. But, other than that, HomeDirect Mortgage resolved most of our issues and the rate was good.

I signed up with HomeDirect Mortgage. It was for a refinance. At the time I picked it, they had the lowest interest rate among three competitors. I ended up going with a VA loan. What I like about it is that I don't have to put 20% down. However, I initially reached out a few months earlier. It was a long waiting game because we had to wait for seven months. But once I got started, it was simple because I got Matt. He just told me what I needed and I was able to forward them to him. He was also able to be on-call. I called him a few times like nine o’clock at night or off hours. He was driving home and he was able to stop and take my call. Everything was straightforward. And then somebody came to my house and I did the refinancing with the notary. Overall, I'm satisfied with HomeDirect Mortgage.

I wanted to refinance, to get a 15-year instead of 30, and lower my rate. I worked with HomeDirect Mortgage a couple of years ago and I had a good experience so I chose to go through them again. I dealt with Sam and he was fantastic. He kept us updated every step of the process. Their reps also answered the phone when I call. The lending process was quick and easy, and the underwriting was much easier. I was happy with their rate and terms. Working with HomeDirect has saved me money. Now, I'll get my home paid off in 15 years.

I went for the VA loan and HomeDirect's service was stellar. They switched a couple of representatives but outside of changing people, the service was great. They always reached out to me. It was a lengthy mortgage process but that was because of how much paperwork I had to provide - getting all of my financial information, documents, taxes and all the things that I have.

We were living in a small apartment and our family got bigger and so we decided to look for a better place to live. We got into a newly built house and we love that place. It was my first home purchase. Initially, I was trying to get a mortgage loan from Alaska USA, but a friend of mine talked me into trying HomeDirect Mortgage. HomeDirect gave me an interest rate that was a lot better than other banks so I decided to go with them. I submitted my application in less than a day and then I got a call from Brian. He told me that I was pre-approved and ready to go forward with the mortgage.

We were moving so we were buying a new home in a different state. I was on Zillow looking for houses and HomeDirect came up. I figured that I would give them a shot and see what they've got. So, I texted their number and a guy responded. He told me what their rates were and I thought these were good. When I got it from my other lender, and then I talked to them, they beat it with not only percentage-wise, they beat it with the money they give you. And then when I called the other lady, she said she can match it. So, we waited one more day to see if it was gonna go down, and it did. So we locked it.

I applied for a mortgage through HomeDirect Mortgage and the process was simple. The application and underwriting process took about 26 days. Matt was very helpful and he explained all of the aspects of the process very easily. The rate that I received was great.

We were buying our home so we decided to look into a mortgage. We did a research online and we went with HomeDirect. The application process was really easy. I contacted them, applied and submitted the paperwork that they needed. The application and underwriting process took a little bit over a month. The interactions I had with their reps were great. We communicated back and forth mostly through email, and sometimes through the phone, and the response time was immediate. They've explained everything thoroughly. The overall quality service was excellent and the rate was great.

My son really liked the broker he dealt with at HomeDirect Mortgage. I bought a house with my son and used them as our lender. We got an excellent rate for the mortgage we got. It's a great deal. Overall, we’re very happy with the house and the mortgage.

I was buying a new home and was looking online watching rates through Zillow. HomeDirect Mortgage had the most competitive rates and also very customer-focused. Their application process was very expeditious and better than the application process when we bought the other two homes, but it had been over a decade since we bought a house. With being electronic now and being able to e-sign things, the process was very seamless, and we were able to get all this done in 30 days, which is amazing. Julie, one of their lending officers, was phenomenal.

I was buying a house and HomeDirect had the best rate and customer service. I was blown away. The application and underwriting process took a total of 30 days. I have total praise with their rep, Conner. He was available by phone and email and answered every question we had. The overall mortgage process was so smooth and felt like a breeze. Everything was online, so I was able to upload the documents. The experience was really great.

I liked the rate offered by HomeDirect and chose them when I made a new home purchase. The application was very simple and easy to do. The reps were great. They handled everything perfectly and answered all of my questions. They did things expediently and got it all done in a hurry. The rate ended up being lower than what I expected. I'd definitely be calling their rep again. He was the easiest and the best to work with.

I'm a second-time homebuyer and was looking into making a new home purchase. I did a VA loan with HomeDirect. They had one of the best rates that I could ask for. They had no origination fee and no points I had to pay. They just gave me a straight 3.75 percentage and no other competitor could beat them. But I had an unusual circumstance being that my wife was active duty and so was I. We were just moving. I just relocated from North Carolina to New York. I had a job lined up but I was not working yet so that made things a bit more complicated. But given there’s a complexity of my situation, the process went very well. From the pre-qualification all the way to the closing, that took about 45 days.

We were buying a house and obtaining a mortgage for it through HomeDirect was pretty easy. This is our second mortgage with them and we love working with them. The paperless thing makes it so much easier. Plus the rep Nate listens to our needs. We had to visit my home in Thailand, so we had a specific closing date. He was able to make it happen and make sure every process along the way would not affect the closing date. He knows what’s gonna come up next and how to avoid potential problems. I’m very happy with them.

I've used HomeDirect in the past and they’ve done well for me so I continued using them. They gave me good rates and backed up their words. One of their reps, Jim, has always been available to me. I referred him to multiple colleagues and three of them had used him. Everything was smooth, including the application and underwriting process. I've already had a loan with them and Jim already had all my information so the process went easily. He's also been able to beat any rates I've been getting from anywhere. I suggest that they keep their low rates. I'm buying a new house again soon because this is a temporary location. And every time I shop around, I always come back to HomeDirect.

I already had HomeDirect before and I had a good experience. They were great to work with so I really appreciate them. We had to push to get the loan faster because we were trying to get into the school district of choice. The whole process took less than a month, which was better than average. We spent a little bit extra to buy it down, but it was great.

I found HomeDirect on Zillow and they were really easy to work with. A couple of issues came up but they worked right through them and they worked great from beginning to end. The whole process took a month and a half to complete because of an issue that I didn't know about but it was not anybody’s fault. It just came up and we had to get it cleared up. Other than that, my experience with their reps was beyond perfect. I received immediate responses and the rate and terms were well-explained to me, so I was extremely pleased. The application and underwriting process was also very easy. Overall, it was a very good experience.

HomeDirect had good reviews so I got a mortgage through them to purchase a home and it was an overall good experience. First, I called up the line and talked to Kent at HomeDirect. Then I pretty much settled everything through him. He was very knowledgeable at what he was talking about and what he did, and very straightforward too. So it was a nice reprieve from someone trying to sell you something. The rate and terms were also fair. It sounded good for what I was trying to accomplish.

I was buying a new home. I signed up with HomeDirect Mortgage and the process was very simple. It took about four months for the application and the underwriting process to be completed. I also had a good experience with them. Erika was very helpful, informative, prompt and responsive. I asked for preapproval three months ago, and then she just walked me through everything step by step, helping me with everything. She was very good. Also, I liked how they didn’t have any origination fees. If I were to go with Gold Star Mortgage, they would charge bank fees. HomeDirect Mortgage is very competitive and they had lower rates than any other local mortgage companies out here in Vegas.

I did some research, and HomeDirect had some pretty good rates. Their closing fees weren’t that high. I had first learned of HomeDirect through the Zillow website, so I sent an email to HomeDirect after that. I then obtained a fixed rate conventional loan. The online application process was easy, and everything was simple. I was able to upload all the documents to the website.

I wanted a new home and I initially started getting a loan through Bank of Oklahoma. I called their local branch in Oklahoma City and they put me in contact with HomeDirect. So I got in touch and they set me up with a loan agent. The rate and terms of the mortgage that I got were fair. I also went through all the steps and processes of providing the information necessary to obtain the loan. We worked on it for a month right up until the five days prior to the closing date itself.

The agent I started dealing with from HomeDirect was prompt and courteous. He seemed informative and was a likable, trustworthy person. I went for a refi and the application was fine. The process took six weeks which could have been quicker, but it is what it is. Also, the rate was fair.

The original loan that we had on the house went through a mortgage broker, then HomeDirect purchased our mortgage from that brokerage. I then got a cold call from Tyson of HomeDirect giving me all the different options that they had for us. He explained how much savings there would be over the term of the loan on this mortgage versus our previous mortgage. He said that if we wanted to take advantage of the offer, they could help us and we could work things out. So I talked to my wife and she said go ahead. We had some things come up that we wanted to take care of and streamline, so we applied for a conventional refinance. We cut down the number of years on our term and took our loan from a 30-year term to a 15-year term.

I’d worked with HomeDirect before and the first time I used them, they were able to lower my payments by over $600 a month. I got a 30-year loan and the online process was straightforward and easy to use. The underwriting took longer than I was expecting though, especially since I had all my paperwork and they had everything. It went two weeks longer than I was expecting and I wish that they would’ve been a little prompt. But as soon as it came through, they were very helpful and they got somebody to come at my convenience as soon as possible. The rep Sam was very helpful and knowledgeable. When I needed a home loan, he was my first call. I would either send an email or a phone call, and he would respond right away. We’re gonna try to refinance the loan into a VA in a couple of months, so I’m looking forward to working with him again. I’ve referred four different people to them that they also gave a better deal.

I found great reviews on HomeDirect after I researched, so I decided to give it a shot and get a conventional loan. I had gone through the process before and it was difficult, but this time it was pretty simple. I liked the speed and the ability to contact the loan officer. It was straight and simple. Also, the loan officer was very friendly and informative. There was a little miscommunication, but it was more of my fault since state laws are a little different on different states. Now I got a home for my family.

I was looking for a mortgage and HomeDirect popped up online along with a couple of other ones, and I went with them. Applying was pretty simple and I had everything done in about 60 days. Everybody including the banker Shawn was very helpful. They always follow through, and if I have any questions about anything, they answer the questions. I was expecting the rate to be a little bit lower though, but it’s not ridiculously high.

We built our house and needed a lender. We decided to switch to HomeDirect because of a good friend of ours that works there. He was the one who started off originating the loan. The experience started off well. But then, they downsized a handful of days after the start and a bunch of the employees was mostly part of their sales team so that was frustrating.

I was applying for a mortgage for a new home and it was 100% Josh that made me decide to go with HomeDirect Mortgage. He gave me a lot of information, above and beyond in terms of crunching numbers and making sure that I was getting the best rate possible. I really felt like he had my best interest at heart and that he made sure I was getting the best credit and that I was the one walking away feeling comfortable. Just about every detail was very thorough. I closed in 30 days and everything from start to finish was very good. The rate was a little higher than what I wanted but I still felt that it was the best I was gonna get from anywhere else.

I was a little leery at first going with an online-based company for a mortgage versus having someone to talk to face to face, but HomeDirect did a great job. Mark handled everything and picked up the phone every time I had a question. He gave me his personal cell phone so I could call him whenever I wanted.

I got a VA loan from HomeDirect Mortgage. It was my first time ever buying a house and their steps in getting a loan were pretty straightforward. It was easier and less daunting than I thought it was gonna be. Their online application process was convenient, easy to use, and easy to follow. The application and underwriting process took two months, but I know it because my house was new construction. I had planned to wait until the house close (GRAM - CLOSED). I was happy with the process and it was very good.

I applied for a mortgage to buy a house and got a VA loan from HomeDirect. Bank of Oklahoma took over and did everything, and it was super easy. I have a house now and life is beautiful.

I was buying a house. I decided to apply for a mortgage and HomeDirect had the most competitive offer, low rates and they offered incentives for committing. The quality of their service was great. They were all fantastic too.

The HomeDirect Mortgage agents, Kerry and Tim, were phenomenal. They were very helpful and I couldn’t ask anybody better to work with. They really worked hard to get me within the price range that I was looking at and I appreciate them very much for doing so. Kerry was the one that got me in the door to work with the company and Tim worked with me through the whole mortgage process, start to finish. He made the whole process painless. I was working with one mortgage company before and when I found HomeDirect, they gave me a rate, through Kerry, that I was taken by and I didn’t think it was possible. I was willing to talk to the other mortgage person who refused to just give up anything. She discredited me on something else I found that got the rate down. It was almost three quarters or a percentage and this was another half a percent lower. This other mortgage person was telling me that I was just trying to play the system.

I needed to do a refinance to repair the house and working with HomeDirect Mortgage allowed me to get it done. Plus I really like the fact that the closing cost was lower. The process took a few weeks and they were very responsive throughout. Jordan answered any questions that I asked him and they responded the same way that I asked the question. If I asked through email, then that’s how they responded. I was comfortable working with Jordan. The online application process was also simple and overall, it was pretty smooth and easy of a process. The rate was about average and the terms were good.

I was buying a house and HomeDirect's APR as well as the interest were lower. I applied for a mortgage and while the application process was not bad, they had to do corrections when I took to closing. And it took forever to get things straight. They handed my paperwork off to somebody who didn't know the whole process and what he was doing for my stuff. I needed to get the papers signed so I could close on the house. So, it took a lot longer than I expected. Basically, if they were in a need for people who are married but aren't applying together, they should get that processed a lot better. But as far as the rep, he was great. Whenever I didn't get a hold of him, he called me right back or texted me if he had something to do.

Owing to HomeDirect's good rates, and also because I work for the company, I turn to them for mortgage. I now have four mortgages with them and I'm working on the fifth one. My loan officer was great, and though the rate and terms that I received were probably not the best, they were good.

I was looking at the interest rates on the internet, and HomeDirect was one of the ones that came up that I could click on and get a rate. And I was impressed with them because it was the first one that gave me a straight out answer to my question without leading me to a bunch of stuff and asking all kinds of questions. And I really enjoyed talking to the young man I dealt with. I was pleased with him. He gave me straightforward answers. He gave me a better interest rate than I expected. And that was one of the things that helped seal the deal. I ended up going with a VA refinance. I had to submit our information, our work history and who we owed money to. I was totally satisfied with with HomeDirect. So far, my experience with them is good. I feel very comfortable. They’re a trustworthy organization.

I did the preliminary signatures to apply for the mortgage with HomeDirect. The sellers of the house and I came to a price, then we got a hold of David, the loan officer that was recommended to me, and had the papers that we signed. And then I had to get insurance and got my CPA get on my taxes in order. I submitted those, and in a couple of weeks, it all came back and got approved.

The people who managed my account at HomeDirect did a great job. My rep did an amazing job and although he was leaving to go on a vacation during the middle of the process, whoever took over did a great job as well. On the other hand, the underwriters could stay to make sure that they got their job done before they leave the office. Whoever was on it left early and didn’t finish up their paperwork. This happened on multiple occasions to where I almost lost the house. I had to have everything pushed back multiple times so that was frustrating. If there was a deadline and I was signing it at 11:00 AM in the morning, it would have been nice to have my closing documents the day before, instead of leaving the office at 4:00, which was what was happening. There was a lot of stress that went with it. But I got the house so I’m happy. I had a hard time finding a mortgage before that. I would’ve liked rates that are a little bit better but I’ll just refinance later.

I was buying a place and doing a VA loan, and I was originally gonna go with a local mortgage but then I looked online and saw HomeDirect's rates. It was a lot cheaper than the local ones'. In fact, I called six places and out of all the places, Kerry and HomeDirect beat everyone else's percentage by about 1%, which is like $100,000 over a 30-year mortgage. I actually asked those other people what I should ask Kerry if there was something shady about it. I did exactly what they said and Kerry gave me great answers. He was like, "Nope, nope. Don't do that, do this." And it was 100% legit. So I definitely got the best deal I could've possibly gotten.

We did two different loans with HomeDirect, a refinance and a new home loan, and it was a lot of work. There were a lot of documents to collect, but it was fine. Their mortgage broker Dave came up with a creative way to handle our situation, and it was great. He called and emailed whenever he needed.

We needed to go for a lower interest rate for our mortgage and as I was going through LendingTree, HomeDirect was one of those that came up. I shot them off an email explaining everything I wanted. They came back with exactly all the information and a couple of questions. And to go further down the line on questions basically, everything their rep said at the beginning, transpired in a great way and a good format. We got the 30-year refinance. If I had a question, they were answered correctly. And if they didn’t know the answer right away, they’d say they’d get back which they did. I didn’t have to hem and haw and scratch my head. I was very comfortable working with them.

The lender from HomeDirect was very knowledgeable, informative and direct. He was able to answer questions. He was very transparent and didn’t hide or play any games. I had another lender who did exactly that and I didn't have that problem with him. It was a good experience and there was nothing that I didn’t like about it. The process was based off a date that I set up. So, it took a month with that date because that was what I chose for my closing date. Plus, I’m satisfied with the rate and the terms of the mortgage. It was what was promised.

We were referred to Tyson, the HomeDirect rep that we worked with, by another soldier. Tyson was wonderful with communication and letting us know what was gonna happen at each time. We got documentation back and forth very promptly and we also worked with Donna, the assistant that handled most of our documentation with him. The application and underwriting process involved a lot of paperwork and numerous documents got requested multiple times. But it was no worse than what I've had with other mortgages. Also, except for the last minute stuff, which seems to happen at every closing, I don't have any complaints at all about their process. Aside from that, we got a lot more money at a less rate than I was anticipating going in. So I'm very happy about that and I don't know if we'd get in this home without HomeDirect.

HomeDirect did a previous home for us. They were fairly-priced and their interest rates were fair. It was one of the better rates that I saw. The service was good and the rep was very attentive. It was my wife’s house that had the first mortgage but he was very responsive with his email and made sure everything got done. From start to finish, the process took three months. There were some delays that weren’t related to the mortgage.

I was relocating back in the United States from working in Afghanistan and I needed to apply for a mortgage for a new home purchase. I applied through my bank, Bank of Oklahoma, and that was where I got through HomeDirect. I like the people who were working with me. I worked with Casey who was very patient. I also worked with Michelle who was helpful. When I got frustrated because they were asking for some of the same documents over again, they explained to me that it was a Homeland Security requirement, which I then understood. This was my third home mortgage and before, it has never been explained to me. Other than that, the initial application took about half an hour. The whole underwriting thing though took a while. Still, HomeDirect Mortgage bent over backward to help me close my loan. They were great. I would love to work with them again.

I wanted to buy a home and HomeDirect had the best rate going at that time. It did go up but still, it was not as high as the others'. It was right where I could manage. The next good thing about this is that you don't have to pay a lending fee. Most banks have a lending fee and it's a high lending fee. Most of the representatives at HomeDirect Mortgage also got back to me very quickly and they were very courteous.

I wanted to do a cash-out refinance for my home and HomeDirect Mortgage had the best customer service and rates. Applying for it through HomeDIrect was a simple, straight to the point, easy to navigate process. Everything that I sent up, came back pretty fast, and everything was honest. They did an outstanding job. Talking to customer service was good. No long wait times. They were able to answer all of my questions and asked if I had any additional questions. The rep that I worked with, Kathryn, was very professional, she had great timing, was very understanding about finances and did a great job of getting me the best rates I could get and the best options for me and my family. HomeDirect got me out of debt.

HomeDirect Mortgage was very transparent. I did my due diligence and researched. I applied for three separate company loans, and HomeDirect was the one who stood out. Daniel worked with me and he was very knowledgeable and transparent in everything that he communicated with me. And he followed up with me constantly but not being pushy and annoying like sometimes these things can be. He gave me information and facts, and he let me make my own decision and would check in every few days. Any time I asked a question, he replied to me in a very timely manner. We talked on the phone. We emailed. I would be up late working on stuff, and I’d shoot him a question, and oddly enough, he would answer even though it was late. And I would email him late at night not expecting a response, but he would actually respond. And he called me. He really was awesome. So, it was a great experience.

My husband and I wanted to own a home. We started our mortgage with Veterans United, and we had an awful experience with them. They were supposed to set us up with a real estate agent who they never got back in touch with us. We waited months. When we got a real estate agent to reach out for us, we told her that we weren't comfortable with Veterans United. She recommended Mark from HomeDirect.

HomeDirect's mortgage rate was the most competitive in the market. I knew one of their mortgage officers from a different company that I used him with. I felt comfortable with his knowledge and recommendation, and also with his honesty and being truthful.

One of my best friends was a loan officer of HomeDirect Mortgage, so I went with them. Although he’s not there anymore, I’ve known him for so long so it had to do with being able to go with someone whom I knew and trusted. The application process was simple. The rep that I worked with walked me through everything that I needed. I shopped around to make sure that I was getting the best rates and the rate and terms of the mortgage that I got from HomeDirect were good.

My aunt is a Realtor out of Southern California and has been using HomeDirect and their services and referred me over to them. The process was seamless on the pre-approval. Nate was great in walking me through. But then, I hit a little road bump when they were having internal layoffs. That kinda backed up everything, but it was fine.

I needed a loan to purchase a new home and a friend referred me to HomeDirect Mortgage. Their rep, Casey, was a super easy-going guy and working with him was a real pleasure. He was very knowledgeable with the programs and he was very straightforward with all the process. He asked what he needed like the loan application, bank statement, pay stub and verification of employment. I gave him these documents when he needed them and everything went through. The whole application and underwriting process took about a month. Also, the rate that I asked for was what I got.

The application process with HomeDirect Mortgage was easy and straightforward. The representative that I worked with kept me informed the whole time and I felt very comfortable working with the people at HomeDirect. Also, I was very happy with the rate and terms of the mortgage that I received.

I applied for mortgage with HomeDirect for a new home that I was buying, and I had good interactions with their customer service. Their lending process was very good, and they had a good competitive rate. They were also easy to work with and they had a very user-friendly interface, so that was nice. I had plenty of time for the loan to occur, like 48 days, and they were done well ahead of time. The people at HomeDirect were very good and knowledgeable, and I would recommend them.

The process with HomeDirect Mortgage went quickly and it was organized in regards to the emails that I received. The customer service was good and they got me in tune as far as each process reached up in the process. HomeDirect also had a good interest rate as opposed to any of the other providers.

A friend referred us to HomeDirect Mortgage and John, the rep that we dealt with there, was excellent. He deserves a medal. He was always there and he was very helpful. He directed us all the way through. If we had a problem, we called him. He was straight as an arrow and he didn’t deviate. He didn’t tell us one thing and do something else. However, the application was a bit tricky because everything was on the phone. Luckily, I had a computer. Also, we were looking at a bank here locally and what their mortgage guy quoted us was higher than what John quoted us. John told us the fees and he said they wouldn’t change. I like HomeDirect’s professionalism and helpfulness. They’re a superior company.

I was buying a used home and I applied for a mortgage because of low rates. I put the inquiry in online and got a callback from HomeDirect's mortgage consultant the same day. His name was Reed and he was great. He was on-the-spot and answered every question I had. He was very prompt, and even when I had dumb questions, he was great. I submitted the paperwork and documentation as requested and was provided with the information and materials back, went through the process, had a closing, and got the loan. The application and underwriting process took less than 60 days.

I was trying to get through with my finances out of town. We’re a small town and I don’t need everybody to see my finances. So the rate was the main reason that I ended up going with HomeDirect Mortgage and the process was very quick and easy. The gentleman that I spoke with was also very professional. When we went on vacation, he made sure he had a notary come meet us where we were in North Carolina. Things like that are a big deal to me. He wasn't pushy either. The communication was good. The only reason it was lacking was because, like any customer, I want the answer now. But he was good about that.

Originally, I was looking for a new home purchase, but it turned out it was better to refinance first and then look for the second property. Erica, the person that I'm working with at HomeDirect, has been fantastic. I started talking her about a year ago. I was having trouble getting my certificate of eligibility and she worked with me through that process. I just had contact with her while I was waiting on that so I figured I would just stick with them. During the process, they’ve kept me updated on everything I needed to know and they’ve been good. I've had a great experience with them. The online application process was easy. We're still working on the second mortgage, but I hope to close that this week. Nonetheless, the refinancing only took three weeks. They were quick about it. I could've gotten the rates a bit lower, but I felt it was good. I'd definitely recommend them and I would use them again.

We sold our last house last year and bought another one this year to live in. HomeDirect Mortgage had the best program and a more complete explanation of the cost. They were also able to solve a very difficult problem that my wife had in getting her off the mortgage because of her mental condition. No other lender could solve that problem. HomeDirect was in there 100%, giving us assistance. I'm a veteran and the Veterans Administration wanted more information than you could ever imagine. Despite this, HomeDirect did a great job in getting all the information put together and getting it back to the VA. The rep I worked with followed up and knew exactly what he was doing. He was the one that solved our problem. What we wanted to get done got done by working with HomeDirect.

I’ve used HomeDirect Mortgage a couple of different times and the whole process takes 30 to 45 days to close. They were the best I could find as far as the rate and the terms of the mortgage. HomeDirect Mortgage's representative, Ron, did an excellent job for me. He was always upfront, very informative, and on time.

I had a refinance with HomeDirect and I went with their 20-year conventional program. The online application process was fine, and the application and underwriting process took no more than a month. The steps were minimal and I did minimal work since I had had my mortgage there before. They took the information that they had with some updated information, and then ran with it. I had easy interactions with the reps, and I was very comfortable working with Ryan. He stayed on top of everything and got things done in a very orderly fashion. I have a busy life, and HomeDirect was easy to work with. They had everything down and the rates were as good as I could get. I got everything I wanted in a simple and easy manner.

I was buying a new home and I was gonna use a VA home loan so I interviewed and went back to my old lender. I looked at HomeDirect and another one and the biggest thing that I looked at were the interest rates. Communication was the most important to me too. I like timely responses if I have a question. I also wanted to have one point of contact whom I could call if I have a question, and not send an email to four people and wait for one to respond back. HomeDirect was able to meet all my criteria for that. And their online application was super easy. The application and underwriting process took less than 30 days and my experience was as smooth as when I bought my first house two years ago.

I've used HomeDirect Mortgage to refinance in the past and this time, I applied for a loan to finance a new home purchase. I called my loan officer Jordan, directly and he was good. The application this time was a lot easier since I've used them to refinance. Jordan had most of my information, so I just had to send him new updated pay stubs. He did the whole application and underwriting process really fast in about three weeks. Overall, my experience with HomeDirect has been good.

HomeDirect Mortgage was my previous mortgage lender and they did me good when I bought my last house. This time around, the process of obtaining the mortgage was also good. It was the same as the last time, three years ago. If I had one complaint, that is they laid off or fired the last guy that was doing my loan for me right at the end, so it wasn't pleasant. The new person wasn’t as responsive. I had worked with Jordan for several months on obtaining the loan. If I emailed them, I usually got an email back within an hour, whereas it would be a day or two before the new person would respond. He didn’t have a lot left to do at that point, but I could tell there was a difference in the service. Nonetheless, the rate of the mortgage that I received was competitive. It wasn’t great, but it was satisfactory.

We were buying a house, and I Googled and found HomeDirect. They called me, and then we took it from there, step-by-step. They had better rates, and their online application process was easy. We went with their FHA program, and the application and underwriting process that took a couple of days was good the way it was. I had very good interactions with their reps, and I worked with Matt. He was very friendly and helpful, and he responded to all our exchanged emails very quickly. I felt very comfortable working with him, and at the time I had a question, they answered me quickly. They walk you through the process, and they know what they're doing. For a new home buyer, they're super helpful. I have a house now, and I feel very good about the way HomeDirect worked with us to help us close the loan.

My experience with HomeDirect Mortgage was really good. It’s all depending on the loan officer that you have working with you and on whether they listen to you or not. And the person I had working with me was really knowledgeable. They understood the loan and the loan process, and they helped me in every decision aspect of it, whether I should buy a new house or renovate. The communication was amazing too. They told me everything that I needed to do and gave me a checklist. The loan process took around 60 days to complete and the terms are good. They’re at the going rate.

I had a previous mortgage through HomeDirect so I also went with them for refinancing. My first experience with them was nice, smooth and fast. I checked back with them on the rates and it’d beat any rate I could anywhere else. We got a hold of Seth and I told him that we were interested in refinancing the loan. He gave me a quick eval on where we were sitting at and what he thought we could get. So, we proceeded from there and turned in the typical paperwork. Most of the things were DocuSign but there were a couple of papers we had to physically sign. It moved along pretty quickly, got a home appraisal, kicked back in, had a termite inspection, got it turned back in, and then it was set up for closing. I could get a hold of Seth any time of the day and we had very open communication. The assistant, Alyssa, was also great and everything went really well.

I had a 30-year mortgage with a five-year ARM upfront and it was due. I needed to get a new 25-year mortgage. I looked around and HomeDirect Mortgage had the best deal. My original mortgage was with Bank of America and HomeDirect just blew Bank of America away. Plus, HomeDirect was very easy to deal with. They took a lot of information over the phone, sent me some emails and that was it. Doing the online application took about 30 minutes. Also, the loan officer that I dealt with was very helpful. He explained everything.

We applied for a mortgage as we were buying a new house. HomeDirect had a half a percent lower interest rate than anywhere else that I looked at and it was much better. We ended up going with an FHA loan. Their mortgage process was pretty easy. I called and talked to the gentleman. Then, they set it up online and I did all the paperwork that way. The application and underwriting process took about three weeks. However, about a week before my loan was supposed to close, they laid off my loan officer and the only way that I caught it was by me calling. They put a different person on it though who made sure it got done on time.

My husband filled something out online, and he started getting a whole bunch of phone calls. He made a note that said he wanted to be emailed. And HomeDirect was the only person who emailed him instead of calling him. I've been through the process of obtaining a mortgage once before. And so, I was prepared and knew what to expect. We started with HomeDirect in November, and we completed everything in February. We had some debt consolidation, and clean-up work we had to do, so it makes sense.

We were thinking about refinancing, and HomeDirect contacted me and said, “Hey, you wanna refi? I can lower your payment.” That sounded good to me and I could do that. The application process was very easy. The whole process took two weeks. The customer service was fantastic. Tyson, the guy I dealt with, was on top of everything and he followed up daily. He did what he said he was gonna do. He did a great job. The lady who came out when we did our paperwork was extremely nice and extremely professional too. It was probably the easiest one I’ve ever done in my life, and it was very comfortable.

I saw HomeDirect Mortgage on Zillow and the interest rate they offered for VA loans appealed to me. My interactions with their reps were excellent. From start to finish, the underwriting process took about 15 days. HomeDirect did an excellent job.

HomeDirect Mortgage had the best rates that I had seen online and the rate and the terms that I received were really good. I’m glad I got in early. It was our first time buying a home and we just had to fill out the pre-application and get approved for that, then submit some legal documents that you would submit like for buying a car -- our place of employment, how much we make, and some tax returns from the previous year. The process was really pain-free. The mortgage guy that we had was on top of everything and he was very helpful. We were first time buyers, so he was explaining everything to us in detail. We just had a small issue with the communication between the underwriter and our mortgage person. I had to send to my mortgage person proof of employment, but they didn’t send it to the underwriter, or the underwriter lost it or something happened.

The person I worked with at HomeDirect kept me informed of what each of the steps was, as we went through them. He was very helpful in giving me the information I needed, and giving me enough time to go through the information. Also, the rates and the terms are very good. Everything went very good.

We have worked with HomeDirect last year for a new home purchase so we went back with them again. I was very satisfied in my interaction with their customer service. The rep worked fast and he got the job done. The whole process was easy and it was completed in three weeks. The mortgage rates I received were a bit higher, but I guess the rates were kinda following up at that time so it was not anyone’s fault. We locked the rate and then the rates went lower although it wasn’t that much different. The fees were lower too and it was very comparable. Given my experience, I’ll be happy to work with HomeDirect next time around for a refinance.

I needed a mortgage for a home purchase and I liked how HomeDirect Mortgage approached it. Their reps, KC and Michelle, were friendly. They stayed engaged whenever something was needed or information needed to be changed. The application was easy and the whole process took about 30 days. The rates were good too.

I was buying a house, so I applied for a mortgage, and HomeDirect Mortgage the first one that contacted me. They could work with the VA for me, so I went with them. The application process was fairly easy. My experience with them went good and I didn't have any issues. They are out in Oklahoma, while we are out in Florida, so some of the things were a little different, but they all got rectified. The guy I was using to sign everything was Chad and everything went smoothly. Anytime I had a question, I could call. The rate and terms of the mortgage I received were outstanding. It was a little better than I thought I was gonna get. I would use HomeDirect again if I have to.

I went with HomeDirect Mortgage for a new home purchase and they made the home buying process very easy. They beat everybody else's rates. Their application process was simple and direct and the rep kept me updated on the process. Plus, he answered all of my questions so I wasn't worried at all. He was also easy to get in contact with. Every time I needed a question answered or needed something, I just gave him a call and he answered.

HomeDirect had a better rate than any other local companies. I called them and sent some of my information that everybody asked for. The application was good. It's about what you do anywhere with the local place. They did well, allowing a mix of emailed replies and just straight-up dumping the documents on my website. But because they had layoffs right in the middle of the process, the process was extended out. We had to switch loan officers halfway through. It was probably a month before we got it finalized. Even so, the communication was solid throughout, and that's the most important part. I talked to the rep on the phone several times and I emailed back and forth, and every time, they were pleasant interactions and had good response times.

We were looking to do a cash-out refinance. We had worked with HomeDirect Mortgage a couple of years prior and we had a good experience with them so we decided to go with them again. The process was easy. We contacted the same person who helped me the first time, Ryan, and he was excellent. The process had a little bit of paperwork involved but overall, the process was smooth and painless. The application and underwriting process took a month and a half or so. Ryan was very professional. I emailed him and he called me back literally within an hour or two. He and the rest of his team were great, very responsive and kept us informed of what was going on. They were able to give us the best rate on both times when we refinanced a couple years ago and when we did this cash-out refinance.

When we bought a new home, one of my friends recommended HomeDirect for a mortgage application. We tried a couple of other lenders too but HomeDirect was able to give the best offer. I worked with two reps and they were responsive. Whenever I had questions or called, they contacted me quickly. The only hiccup that we had was that the application and underwriting process took about a month and the final closing date had to be moved by a couple of days. I think the time it took for the underwriting process could be streamlined. I was getting asked for documents multiple times.

I called HomeDirect Mortgage up and they made the process of obtaining the mortgage very easy. I had my previous mortgage with them and they knew that my credit was stellar and that they shouldn't have any problem. The communication between me and the representatives from HomeDirect was great. They were always available, at least within an hour of having a question or any conversation that needs to be had concerning whatever was going on with the loan. I had a good experience.

About seven different companies were trying to get my business but Richard, the gentleman that I talked to from Bank of Oklahoma, was so helpful, courteous and caring. His assistant was really splendid too. Between the two of them, I couldn’t go wrong in applying for a mortgage. I didn’t realize customer service was still alive to that degree. They were unbelievable. I could send an e-mail at nine o’clock at night, California time, and it was answered by 9:30. I applied with another bank previously that seemed good and they were just gonna send me a rough idea of what they could do and they couldn’t send it to me in English. I didn’t know what language it was. I speak Portuguese and Spanish and it wasn’t even in German. How would they ever get my paperwork straight? On the other hand, Richard took the time to explain what I needed.

I needed some cashing out. I shopped around and selected HomeDirect Mortgage. I’m a loan officer myself and they have great rates. I applied online and secured a loan with them. The online application process was good and the lending process took a couple of weeks. But there should just be a one-stop shop for everything. As it is, there are two different websites and if you log into one, it may not be the correct one and you come out with a separate email. Even if the messages are secure, it's annoying if you lose your password. Even so, Dave, the rep that I worked with, was very professional and knew his stuff. The rates and terms of the mortgage that I received were great at the time. Working with HomeDirect Mortgage got me the cash that I needed.

The first time I went through a refi, I had some guy who quit the company mid-cycle. That wasn't positive. But David took over and it was easy after that. He was the guy I trusted from the first time. He was direct in his conversation with me. He laid out the pluses and minuses. He gave me different options. Three years later, I made a refi with HomeDirect and the process was even easier. David had a lot of my information ready. Everything was online in a secure way and I just had to update it. It was easy to upload the documents. It was extremely quick.

I needed to buy a home. I am a first-time homebuyer so I shopped around and I ended up utilizing a VA loan from HomeDirect Mortgage. They needed the required documents but other than that, there was nothing out of the ordinary that any other process or application would've included. The whole process took just under a month. We went with one of the BOKF HomeDirect Mortgage because we were chasing the rate and that rate was the lowest I had been quoted of in anything else that I looked up. So the rate was good, in a nutshell. The rep who helped me was great. He did well with me. Working with HomeDirect has impacted my life in a beneficial manner and I'm grateful.

I used HomeDirect last time when we purchased our home. This time, I applied for a VA to pay off some credit card bills and to try and get us in a better place. The online process was easy because everything was done with all the documents I needed to send them. In addition, the lending officer I worked with kept us advised of the current situation and what was going on with the loan. Her name is Aspen and I could e-mail her and she would either e-mail me back or call me on the phone. I was impressed with her knowledge. The rate went up from what it was before, but I understood that. Overall, I had an awesome experience.

I refinanced my mortgage with HomeDirect. They had the lowest rates and seem to be responsive. Also, the online part of the application process was easy. However, while the guy we worked with seemed he was mostly on top of things, it wasn't clear what the overall process was. A lot of the process was unclear in terms of the order of things and it was a little bit scattered all over the place. It would've been helpful to have a step-by-step overview early on of how things are gonna work where he could have sent an email and then gone over it over the phone. He also sometimes was not really good in giving concise, clear answers when we were trying to ask what the process was, in terms of immediate next steps or when certain things would be required. Other than that, he was always helpful, friendly, and seemed knowledgeable. Moreover, the rate was fine.

We needed money for a room add-on. We tried another company, but HomeDirect had a better offer. We refinanced with them and their team took care of everything. Their reps were nice and they seemed efficient. The process of obtaining the mortgage was good and the online application worked pretty well. With the refinance, we paid off some debts and set us with the add-on to our house.

I based the rate and terms of the mortgage on the local bank and HomeDirect had the lowest one. The application process was easy and fast. I just submitted a few documents and they did everything for me. Ron, the representative that I worked with during the process, was able to communicate with me all the time. Every time I called him, he was easily available. HomeDirect is very recommendable.

I liked Dave, the guy whom I worked with from HomeDirect. He was easygoing and wasn't pushy. I didn't feel like I was talking to a car salesman. A lot of reps from other companies felt like they were pressuring me. I eventually went with HomeDirect and the whole process with them took about two weeks. I previously had a 20-year mortgage, and I was at 3.50% for my rate then. Now, I'm at 4% so the rates are not as good as I thought it they could be. Still, my rate is okay.

Somebody at work recommended HomeDirect Mortgage. I was with another lender before and I was saving $6,000 by switching to HomeDirect. I switched three weeks before closing and that was amazing. Obtaining my mortgage was quick and easy. The rate of the mortgage that I got is a little high, but maybe that’s the market rate. Ryan, the rep that I dealt with, was really great and quick. He was to the point and matched my personality. So, it worked out very well with him. I had a really great experience with HomeDirect.

I applied for a mortgage for a new home and when I did an internet search, HomeDirect Mortgage came up with one of the better interest rates. While the online application process was simple, it was hectic for about a month. Still, it wouldn't have gone any smoother any other direction. Everything went really well with the application and we've gotten a really quick turnaround. Customer service was really good as well and I was very comfortable working with the staff. Matt was my go-to guy and he was very helpful. Also, the final rate and terms of the mortgage are good.

My real estate agent said I needed to go with HomeDirect. Getting a mortgage from them wasn’t that bad. We put an offer in at the beginning of December. It was approved a week later. We started the paperwork right before Christmas, and in the beginning of the year, it was already done. And then we closed on the 1st of February. Also, the customer service was great. They were very friendly, very on the ball, and definitely knew exactly what we needed and how to take care of every situation. Working with HomeDirect was good all around.

We did a new home purchase with HomeDirect Mortgage a year ago and we refinanced with them a few weeks ago. Refinancing with them was very easy. The application and underwriting process only took a few weeks. Everything was done very timely. We had regular email and phone conversations with Ryan, our lender, and Erik, his assistant, and they were very available to answer any questions we had. They were very good. They really worked with us and we appreciated how they provided information and their responsiveness.

HomeDirect Mortgage was the best service out of all the ones we spoke with and they were the most helpful. The application was easy and from start to close, it took about a month. The rep, Matthew, was very good about answering questions and working in a timely manner. I felt very comfortable working with him. Also, the terms of the mortgage were fair. I would recommend HomeDirect.

I used the online portal that HomeDirect has now, and I submitted all my information through that. My loan officer Aspen was amazing. It was very little effort on my part. We had some seller concessions on the home that we were buying, and she worked with our realtor closely to make sure that those were all managed appropriately in the price. I’m an employee with BOK and I received the employee rate, so that was great. The underwriting fee was also waived for employees. The point of sale system upfront was great, they had great communication and everything was very smooth.

My husband found HomeDirect Mortgage and during the application process, they requested some documents and employee verification because I was moving to another state at the time. The whole process took a couple of weeks but it was one of the most painless processes I could possibly imagine. It was really seamless and they were easy to work with. Matt was amazing and I felt like he was a cousin who I called to get a mortgage.

I applied for a mortgage with HomeDirect through word of mouth. A friend of mine had already worked with their loan officer, Sam, so he referred me to Sam. My experience with HomeDirect was fantastic. Sam was incredibly helpful. The communication and professionalism from his end was absolutely fantastic. He was all over everything and really on it. He reached out to me anytime that he needed me to fill out any paperwork. Everything went smoothly and the process took a month and a half. The rate and terms that I received are fantastic. HomeDirect got me the best rate on the market. I shopped around a little bit and the rate that they got for me is as good as it gets.

HomeDirect had our existing loan so it has made it convenient to refinance with them. When I got an email from them, I thought it was a scam, but the more I looked at it, I said, “Okay. This is for real and this is who has our loan.” After that, I thought about it and said, “Well, I could save $300 a month, basically in the end pay the same amount over the long haul.” And so, I ended up going with them. The application process was easy. My wife and I hemmed-and-hawed for a couple of weeks, but once we told them we were gonna go ahead and do it, they sent us stuff over that day or the next day, and the application was a very quick process. The communication was good too. The reps who helped us out were thorough, easy to get ahold of and responded right back. Our experience was all positive. If I'd buy a new house, I would use them again.

We had searched the market for refinancing and HomeDirect gave me better rates. Their process was easy. There were a few forms and then person came to my house and did everything. The whole process took no more than a couple of days and their customer service answered whatever questions I had. So far, everything was good. They were supposed to give me $3,000 from my old mortgage, but my old mortgage had stayed from that extra $3,000 so I didn’t get the $3,000. Other than that, everything was fine.

I was looking for a low interest rate, and HomeDirect popped up. I got in contact with the Bank of Oklahoma, and Dave, the individual that did my loan, was amazing. If he works for HomeDirect, then that’s great. He went above and beyond his job and also gave me counseling on the entire experience. I would recommend him tenfold, guaranteed, to anyone who is going through the first time. Through his counseling and motivation, I was able to save $20,000 or $30,000 off my house.

We had a mortgage with HomeDirect before. Six months later, they reached out to me and the same rep that we worked with in our previous mortgage said that he could give me a better interest rate, so we pursued that. The process was really smooth. It was extremely simple from start to finish. The paperwork was easy to fill out and they gave me access to everything. The communication on both sides was great. On the day of the signing, someone even came to our house and that was great too. The new rate saves me 200 bucks a month. I'm very happy with HomeDirect and I've referred two people over to them.

HomeDirect Mortgage was recommended by a friend and we had a good experience with them. Their reps were very communicative and they answered everything promptly. The underwriting process took a few weeks and there was good communication.

When my ex-wife and I got divorced, we were refinancing the mortgage on the house into my name only. The loan was with HomeDirect Mortgage at the time and that made me go with them for the refinance. The online application process was easy and the lending process was good and straightforward. But because I changed jobs and a couple of different things, the application and underwriting process took longer than it should have and it took a few months to complete. To obtain the refinance, I had to have the divorce decree, paycheck stubs, W2s, and all the normal stuff needed.

The HomeDirect broker was effective in getting a good fee. It’s my fifth home, and the loan process was fine. It was easy to get a hold of anybody from HomeDirect, and now I have a new home.

I'm happy with HomeDirect so far. I already had a mortgage with them. Then, they called me and said they thought we were at that point where we might wanna consider refinancing. They said we could shave off a couple of years and save some money and we did it. Their process was painless and fast. It took just three weeks. HomeDirect did a great job and I hope they continue to be good with their service.

I put in an initial application online with HomeDirect for a mortgage of my new house. I got in contact with the loan officer and then went from there. It took less than a day to get pre-approved and a couple of weeks for the whole thing to be completed. It was an easy process and they had the best rate.

My wife said that we were gonna go for the funding online and HomeDirect Mortgage came as a recommendation from the Realtor directly. I did the application online and it was convenient to have it like that. During the process of obtaining the mortgage, there was an extensive questionnaire that we filled out, and it required going out there and closing out financial records that we had. But overall, the process was painless and we qualified easily. I would recommend HomeDirect Mortgage. The manager that was overlooking this thing was very professional about it when he told me that he was gonna call me at a certain time, or when he owed information or I owed him information. The information came mutually. And even on the weekend, he would respond with the information happily.

My experience with HomeDirect was awesome and went really well. The rates and terms are very good. Also, the rep is an amazing person and working with him was really great.

Getting a mortgage from HomeDirect was seamless. The process was no different than the other companies I used at the same time when I was searching for a lender, but I was surprised that HomeDirect's rates were that low. The rep worked hard to find me the best rate. He went beyond what he had to do to make sure that this was an easy process for me. Kudos to him on that one.

We used HomeDirect to refinance and it was a piece of cake. We were looking to sell but we had some work that needed to be done. We did a refi with cash-out of the equity so that we could perform those tasks. The rep was fantastic and the process only took a couple of weeks. Since this was my second VA with HomeDirect, the VA upcharge was significant but still, I was happy with their rates and terms.

HomeDirect's no fees approach appealed to me. We were purchasing a new home, and John, the mortgage lender, was excellent. He took care of us and went the extra yard. We were very happy with him. The process got done within 30 days, and the rates I got seemed fair. I was very happy.