- Max. panel efficiency
- 22%
- Workmanship warranty
- 10 years
- Year founded
- 2007
Sunrun offers personalized residential solar panel system design throughout Massachusetts. Reps start by looking at your past electricity bills to estimate your energy needs. Then they create the optimal solar system design for your roof.
Happy Sunrun customers say the installation process is generally smooth. Many also mention cheaper electric bills. We also like that its lease program lets you go solar without a huge upfront investment — there’s no initial charge for any solar equipment, installation or permitting.
- “The rep did a good job. The installers came, did what they needed to do, and they were out of here. The app is pretty good. I like it. My electric bill is $0, which is nice.” — Jason in Somerset
- “The enrollment process went very well. The representative did a great job and she went through all the details. The installation was extremely professional. Very satisfied so far with my solar panels.” — Elden in New Bedford
- “Very happy with company, saving lots of money with solar panels installed in my home, Bryce ** just stopped by the house to check on the system and to see my electric bill from National Grid and I have not paid a cent since March of 2022 and have over $800 credit.” — Manuel in Attleboro
- “ … I am so happy with my decision of moving forward with Sunrun. I had looked into multiple companies and Sunrun is definitely the best of the best. I re-read the contract multiple times and no one in the industry is doing it like Sunrun.” — Cathy in Bellingham
Some customers have told us about installation delays and solar panel activation issues. There have also been a few complaints about communication and responsiveness from customer service.
Sunrun is a leading full-service installer with battery storage options. Its Brightbox battery storage system works with Tesla Powerwall and LG Chem lithium-ion batteries.
Sunrun services
- Custom solar designs
- Solar panel and battery installations
- Electric vehicle (EV) charging solutions
- Daily system monitoring
Sunrun offers warranty coverage, system maintenance and a performance guarantee. The warranty covers workmanship and equipment for 10 years, and the performance guarantee lasts 25 years. Leased systems typically come with free maintenance and repairs.
You can also pay for your system upfront or take out a loan, but the leasing plans are what really sets Sunrun apart from other solar options in Massachusetts. Sunrun owns the system, and you pay a monthly or upfront fee to use it.
- Monthly plan: You can lease Sunrun panels for $0 or little down. Then you pay a fixed monthly payment for the term of your leasing contract, typically 25 years.
- Full amount lease: You can prepay for up to 25 years of solar energy.
Pros
- Quality solar equipment
- Flexible payment options
- Roof leak warranties
Cons
- Some installation delays
- Some communication issues