Tesla Energy

Put system on about 5 years ago as a rental when it was Solar City. I don't think I'd do that again. As Solar City actual people were available for questions and assistance but since Tesla took over not so much. Still have a large "true up" amount due every year to PG&E, so the panels aren't producing enough energy for our needs. "True Up" is a yearly payment made directly to PG&E. We pay Tesla monthly for the energy we produce on our panels at a lower rate than PG&E. I wish we had investigated further.

Tesla has a compact and efficient battery. It fits inside a cabinet of your house, you attach it against a wall, it is flat and white. You have to plan to leave space around it, about 10 inches all over. Nothing can touch it, it needs breathing space. It is very esthetic, it is easy to hide. The Tesla battery is clean, it is not a toxic and dirty battery like the regular one. It comes with 20 year warranty I seems to remember. It is a long lasting battery, it is expensive to buy but since you don't have to replace it every 5 years, in a long term it works well. You can monitor all solar installation, your usage, your production via an app from your cell phone. It is very practical when you are not at home and even more when you are at home since you can monitor your daily consumption and organize your daily usage around it. I highly recommend it. I had 12 panels installed 4 years ago on my roof, I selected Tesla as a battery and cannot be happier.

This company gave me hope for the future. I sincerely seen them start making electric cars, affordable transportation, bill free power for homes, I have been amazed. It is tech like this that will save the future. We will see poverty end, dreams be made, potential be nurtured, crime rate go down, dreams come true, we may even get an answer to that age old question "why are we here." The Tesla Solar Panels for the Roof are my current favorite. I've been looking into them. I know they could change the face of small struggling towns in America. Just imagine placing the cost of an energy bill back into the pockets of struggling families. They will be able to spend more on food, education, in their local economies, its wonderful. We own that to Tesla. We need to encourage America to follow their example.

Choosing Tesla Energy was an easy and simple decision. The entire process was totally taken care of for me. I didn't have to tighten a single screw myself after the installation and I still haven't needed to. The whole thing came out much higher quality than I could have expected. The crew are professional and extremely respectful to my dog. I would do it again, wouldn't change a thing.

I had heard of Tesla Solar from others and they all had good reviews on them so I decided to go with them. The customer service was great. I always felt my questions were answered. As far as the service and products, I have no complaints. It was as expected. This has saved me tons of money. Guaranteed I had to put out money but in the long run I would be saving much more. I would suggest others to try them.

They are a nightmare to deal with after you sign a contract. They promise you the world and once they have your money it's downhill fast. Simply put the thing was broke more than it worked. I had bought the unit outright and have since learned how to repair and make the thing work myself better than how they did it and they won't honor their own warranties. It was cheaper for me to go this route over trying to sue them as two lawyers I talked with would not take the case without some upfront money which means they were figuring not getting much from them. Shop around. Go visit other installs and talk to the customers in person before choosing your solar company.

The system was installed fast and those guys were geared up to do it that way. Solar City was the installer and they did lie about a few important things verbally when selling the system to us. The two things were later taken care of at my expense after they were added to a second "modified lease" I signed. Whenever a modified lease happens make sure you read every page including warranty when dealing with solar. A lease is iron clad. Read it. A year or two into the lease Tesla bought Solar city out and Tesla isn't focused on Solar for homes. They focus on the cars. The web site is terrible. The hold times on the phone are longer than cable tv used to be. They try pushing you to the web site for every thing pushes you to call. A loop that leads nowhere.

Purchased my home a year ago and was informed I could buy out the lease on the 5th year anniversary of the contract. Called and emailed prior to the date and was told I couldn't buy out the contract until July. Called again prior to July and was told "Oh you are too late. Needed to call before February" Which I pointed out that I had and after repeated calls finally was put in contact with a Manager. They Informed me after 8 months the buyout price would be $10,000 more than a new system. They have refused to explain how they calculated the system's value. Another matter with this company is the billing. NV Energy shows the received **** Kwh from the system and then Tesla bills you for a different amount of Kwh and tried to tell me solar Kwh are different than Kwh. Really this company is HORRIBLE. If I could rate them in the Negative I would.

I contracted with Solar City end of 2016 to install a residential solar energy system. They typically use historical electricity consumption data to determine the design: number of solar panels, placement etc. Since I had just installed a large exercise swim spa whose heating system is electrical, I insisted and they agreed to not use the retrospective data as it was invalid, but to take three more months worth of electricity readings prospectively to base their design and installation. However, they only took two months worth, and the system that was installed has never adequately met my electricity needs.

While the price seems to be a bit higher, at least in my experience, the overall quality is absolutely worth it. I have no concerns about anything not working or breaking after a short period of time and the service was excellent!