Ford Cars and Trucks Reviews

We just had to replace the engine block in our 2018 Ford Escape. The car had 84,000 miles, but that is not enough to need a whole new engine. The cost was $11,000, and Ford paid $4000, but we paid the rest. Ford knew there was a design problem with this engine. Coolant leaked into the engine itself. Ford had an offer of replacement, but that ended in 2022.

Do not buy a ford. I have had the worst ownership experience of my life with them. I purchased a new Ford Escape from Coastal Ford in Squamish nine months ago. The vehicle has not functioned properly for 8 of those months and neither ford nor the dealership has stood buy the product they sell. The faults have included the lights switching off at night when the automatic high beam feature activates and the emergency braking system engaging for no reason. Apparently this is not considered a safety concern by either ford or the dealership.

My Ford Ecosport broke down because of a recall part on 3/4/24. The recall fix was (and is) not available. It is now a year later and I still do not have my car. They finally replaced the engine in December, I got it back in the middle of January. Drove it 2 days and it broke down. It was diagnosed at the local dealership and is going to cost $450 to fix. Ford offered to pay $140 of it. Remember this is a brand new engine but I do not have a warranty on it, because my original engine warranty was expired. Let me add, that this new engine still has the 'bad' recall part.

I bought a new 2024 F350. It has 2600 miles on it, and it’s been in the shop 3 times for the same thing and they clear the codes and tell you keep driving it until something happens that they can blame the problem on that. Gives you the customer a $15500 bill for a brand new truck that only has 2600 miles on it!!! Very unhappy with the choice I made by switching to Ford!!!

I really want to be a Ford customer, but never again! We owned a 2019 Mustang purchased new and I have no complaints about that vehicle. We also own a 2017 (purchased 2 years used) and 2018 (purchased new) Ford Raptors. Both required extensive parts replacement and repairs over the years. Despite having the extended warranty (4K+), I am over 20k worth of repairs on the 2017 including cam phasers and fuel injectors. The 2018 Raptor I’m in 30k in repairs and replacement costs, it is currently in the shop with an estimate of $8,800 in repairs.

I bought a 2018 Ford Explorer brand new. There was a recall issued in March of 2024 which I was never notified about. Once I found out I was in contact with my Ford dealership they told me that Ford has not supplied them with the parts to fix the recall. It is now January of 2025 and the recall on my Ford Explorer still has not been addressed. The recall is on the weather stripping around the windshield, the clips and the windshield wiper crawl. There is so much wind blowing in around my windshield when I drive down the road it is very loud. If the wind is coming in I am sure that the rain is getting in also.

we bought a 2017 Ford Explorer Limited. In that time we replaced a torque converter and half of the transmission parts inside. Two years later and less than 20,000 miles the same thing went bad with the cost of $7500 for a repair for the second time.. We called Ford customer service and they would do nothing to help us offset the cost when if you look through the Internet, these vehicles are known to have these problems over and over again. We ended up trading it in on a Toyota. We will never buy a Ford again.

I would like to say that I had a good experience but I didn’t. I have a 2019 F150 and from the time I got it, it has been trouble. It has been in the shop 8 separate occasions for mechanical issues. I have contacted Ford corporate and have gotten no assistance. My brakes went out the other day due to a mechanical problem of no fault of my own. I have no faith in this vehicle any longer. Nice in appearance, but awful in repairs. I contacted the CEO and he hasn’t responded to me. This is sad! I would probably never buy another Ford vehicle.

I purchased a new 2024 Ford Lightning Flash Edition. I had the vehicle for three weeks and 854 miles, only to find out it would not charge at the Level 3 public chargers. It has been at the dealership since October 22 and the mechanic and Ford engineers are not able to figure out the problem. I was offered a cash and keep or a replacement vehicle with the same MSRP. I refused both offers and decided to go with a repurchased with NJ Lemon Law. I was surprised to see that Ford is charging me $.52 cents per mile for the 854 miles I drove the vehicle. Unbelievable!

I have been a Ford guy since 1997. this is my 4th f150 truck and it will definitely be my last. In May 2022 I bought a preowned F150 xlt from my dealership in Brampton Ont Canada, on receiving the truck it was at 52,000 +km and at 60,000 km it started giving me a loud sound when starting as if it wants to jump out of park gear mainly in a mornings or after a short drive and also has a rough shift when changing gears. I took it into the dealer, on reaching I met the new vehicle manager who took a ride with me to experience what I was talking about, I was asked to bring it in the following week, after their assessment I was told it was a software issue that they will have to reset because the previous owner driving habits are different from mine, I was then told to drive it for 1,000km for it to make adjustments.