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I bought a brand new ram 1500 classic warlock special 80 miles on it. It's the worst truck I have ever owned. The gages shut off randomly. It stalled out on the highway. My lights in the whole vehicle went out on the highway. I've had the truck not even a month and I've had to jump start it every day. I'm very disappointed in this truck. Please don't buy one.
I have a 2015 Dodge Promaster City & they sent an update to my Uconnect Radio. Ever since the update my radio/Bluetooth/Uconnect console keeps rebooting every minute. I haven't had any issues since they sent the update to my vehicle. Now - I keep getting bumper around from department to department with no resolution or responsibility. Just awful company.
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I have been dreading this fight. My husband has had two Dodges and seemed pleased with them. I figure why not. This is my first Dodge and may be my last. I bought a 2018 Dodge Charger that I loved in the beginning. After having it for a couple of years I noticed the delaminating happening on the touchscreen. I couldn't figure out at first what was going on. It kept asking me if I wanted to change my clock. I was so confused. Then my husband looked into it and told me about the phantom touching. I was like, "Oh well if it's just that I can survive." It only really seemed to be happening in the winter time. In the summer it was basically non existent. I kept hoping Dodge would do the right thing by their customers and order a recall. Now it's years later and that clearly is not going to happen.
It's also getting worse. It changes radio stations, takes me off bluetooth, makes random phone calls, types in random places into my navigation, etc. It also disconnects phone calls and will crank up my heat or turn on the AC. So if I am ever in a car accident and can't contact help because of this you can thank Dodge for it. It is clearly a safety hazard yet they still do nothing. The car that I once loved is now the car that I dread. I never know what to expect. The Uconnect screen is just one of the few issues I have with my car. It so sad that a company like Dodge would basically give the finger to all its loyal customers. I plan on posting this everywhere I can and letting people know to beware of Dodge. I will also contact the BBB. You had your chance to make this right. Clearly they don't care.
I bought this truck brand new in 2021. Got the Laramie package with all upgrades. Really it's a beautiful truck. I've put 36,000 miles on it and had no issues until now. While plowing snow the frame bent on the passenger side. The body shop says they've never seen a frame bend without the air bags deploying. I can't say I hit anything hard enough to do this. Either way the dealer said they won't cover it and now I'm stuck with a 80,000 dollar truck that has a twisted frame. I've never seen anything like this.
I had a positive purchasing experience. I was very happy with the car for the first month/1000 miles until multiple issues surfaced. It looks appealing and rides nicely. However, this car has serious electrical problems and is a total safety hazard shutting off randomly while driving. Don’t get me started on the Uconnect system. You will regret buying one of these cars. Dodge really needs to get their act together. I can’t believe $50+ k for this car and it’s totally unreliable. Furthermore, service and repair is a total joke. I was told the local dealership in my area can’t get me in for almost 3 months and most of their staff isn’t trained yet on the new technology. UNBELIEVABLE, UNACCEPTABLE, NEVER AGAIN.
I bought a 2012 Dodge Grand Caravan March 2020 through Carvana. The defrost controls didn't work, but it was under warranty so they replaced the whole control board. April 2021 the same thing started again but this time it was just defrost and foot combo. It was no longer under warranty so we had to pay to have it replaced. March 2021 the passenger side only blows out high heat, even when the controls are set to cold and the AC is on. We tried all of the tricks to reset it and nothing has worked. If you google the issue it is something that thousands of people have had the same issue over decades of model years. This should be a recall.
I purchased a 2009 Dodge Journey with around 71,000 miles on it and it just keeps breaking down. I get it fix and then another issue pops up. I haven't even had the chance to enjoy it because I just keep pouring money into fixing it. At this point it's not worth it anymore. I could've purchase another vehicle with what I've paid in repairs. It is currently broke down for the 4th time since getting it with a completely different issue. The vehicle is poorly put together.
I would've been a first time Dodge owner if it weren't for this miserable hellhole. I had thought about owning a Challenger Scat Pack for years, so this month I decided 2021 would be the year I'd make it happen. I worked with a "salesman" called Taylor "Red." In all our face-to-face interactions, he seemed completely uninterested in doing business with me, probably because I look young and mentioned I had test driven cars from other brands. Anyways, to make a long story short, I went for a one-hour test drive to make sure this was definitely the car I wanted.
When I got back from the test drive, the first thing Red asked is why I didn't answer my phone. I guess it didn't occur to him that I'd be focused on the test drive, not my phone. At this point he seemed downright irate. It was evident that he didn't take me seriously as a customer, but I figured he could at least answer a question I had about some powertrain settings in Uconnect. He asked me to show him what I was talking about, so we went out to the car. Red and I got into the car. This is where the experience nose-dived directly into the ground.
I showed him the settings I had a question about, and I commented on braking performance and he became belligerent. He proceeded to repeatedly call me a reckless driver (my driving record is perfect) and berated me over the car's break-in period requirement, the details of which I was not informed of at all. It's ignorant and irresponsible to assume I know. I didn't do anything crazy with the car, nor did I drive far, but Red acted as though the car was totaled. Unbelievable. The experience was incredibly uncomfortable and humiliating. He treated me like a child. Unforgivable and unacceptable. Guy, I'm probably older than you.
I have never in my entire life been treated so poorly. After Red's meltdown he had the unmitigated gall to say, in the most unenthusiastic and annoyed tone, let us know when you're interested to buy and stormed back inside. Are you ** serious? From what corner of hell did you find this miserable creature, Rairdon? Do you think this is acceptable? You seem to since other people have had similar problems with Red and other staff members. It's 2021. Enough of the sleazy, pushy, and rude used car salesmen tactics of the 80's. It's costing you and Dodge business. Stop. Think.
I left immediately after. I felt horrible for the rest of the day. Red, you do not speak to a customer like this. Ever. Period. You are bad at your job. Your emotional outburst cost you my business, future customers, and now your and your employer's reputation are irreparably damaged. I'm definitely reconsidering Dodge now. I'm only interested in doing business with companies that respect me and want my business.
I do like my Durango and everything it had to offer and keep up with all the necessary maintenance on my vehicle. I had my drivers side seat belt go out and ended up replacing it for over $300. Then not too far down the road my passenger side seat belt goes out and my air bag light comes on the dash area. I take my vehicle into my dealer and they tell me there is a short in the air bag wiring and it would be around $900 to fix.
I call Dodge after seeing if there were any recalls and talk to a representative about my safety concerns and that I have not done any after market work to my vehicle so I feel the short in the wiring should be replaced and is not normal wear and tear. After being on hold for a bit I’m informed there is nothing they can do and it is considered normal wear and tear. I have never had any seatbelt issues in any of the other several cars I own and a short in a wire for air bag safety is from your end with assembling and checking the vehicle. I even informed the representative I would even be willing to pay half to fix the air bags and seat belt because I do like my Durango. I think the end result for me will be to trade in my vehicle and purchase from another manufacturer.
On September 13th, 2020 me and my family were coming back from Port Aransas my mom's mom let us borrow her 2015 Dodge Journey Crossroad and when we gave it back to her a couple minutes later when my mom's mom was going back to her house the transmission went out.
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