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Chrysler is an American auto maker that specializes in making cars and minivans. Read reviews for their models:
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It is a bit on the higher priced end, but everything looks and feels like it is higher quality. Only thing I wish was that it mimicked my iPhone screen on the display like Chevy does. Otherwise it does sync with my phone well for the hands free option. Love the DVD player for the kids. Plenty of storage and can’t live without the stow and go seats.
This old workhouse is the most reliable vehicle I've ever owned. I don't know if they still make vehicles that stand the test of time, this one certainly has. Maintenance costs have been low, replacement parts have been readily available at a reasonable price, and I enjoy driving this now as much as I did when we first got it.
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2005 Jeep purchased used. Almost no problems. I bought this vehicle used with 60,000 about 10 years ago. The only unusual repair if you can call it that was the radiator. It now has 135,000 and runs like a charm. The only rust is on the fenders with a little o the back. The soft top has never leaked.
I and my family decided not to buy any car in future from them and related brand. So poor after sale and customer service. Representative of Chrysler was so below my expectation, I cannot believe. My request to C level officials should revisit their attitude and to teach them empathy and when a customer call what should their voice tone and level. Not all customer is same. Customer they deal with that customer also have so much experience you may not even think.
Bought a 2013 200s in December of 2012. From the beginning every time I went in reverse it sounded as if my brakes were going to grind and fall out of the car as well as squeal. We kept bringing it in and asking if it could be fixed and we were told and it was documented that this was a problem Chrysler knew about and we're working on but had no resolve as yet. I now have the car pretty much eight years and it's still the same problem with no help.
Try this week with all of the pertinent information to get customer service to give me a hand. After three people and over 45 minutes of my time I was told that if the problem we're going to get fixed that I was going to pay for it out of pocket! Even though I pointed out that we had been complaining about this and had documented proof since day one of which no one helped us with. We have been loyal Chrysler buyers for well over 30 years and have purchased well over seven cars. We even have a 2015 200s and when we asked if those brakes could be put into my car we were told no. And they still think they're in the right not fixing a car that has had the same problem for eight years. Not only will we never buy a Chrysler product we will do whatever we can to dissuade others from purchasing it.
Just after warranty is over, transmission died. We had a family trip to Montreal and there was issue with transmission. Started with whining noise and car jerked every gear shift. On the highway stuck at 80km/hr. Engine RPM hit 4-5000. I got out and called CAA. I had to tow my van from Montreal to Toronto. Now I have to pay 4000+ dollar for transmission. Chrysler says out of warranty, we don't care. Dealer, yeah don't give a damn. Never buy Chrysler again.
I put my trust into Chrysler And they have ruined my vehicle. They advised me I had an oil leak. Okay fine, I allowed to fix it $500 later. Very same day oil lights comes on with brake light and can’t drive past 20 miles. No loaner vehicle given, advisor quit responding.. Had to reach out to manager who was way more helpful and listened and provided next steps.
I have a 2012 Jeep Liberty with the Sky Slider option, it is a cross between convertible top and a Sun Roof. It will not close all the way. The dealer tells me there are NO parts available to fix this. Now mind you they put this option in the Dodge Nitro as well. This car is only 8 Years old, and now can't drive it for fears of the top coming off, being rained on and damaging the leather interior, electrical components etc. The vehicle is useless.
I leased a Jeep for my daughter. The dashboard lights were constantly on and several dealerships could not get it fixed. Finally we turned the car in at the end of the lease. When my daughter dropped of the vehicle - we leased another brand- she was told everything was OK. Weeks later we get a bill for damage which did not exist when the vehicle was dropped off. We were told we would need a certified appraiser to challenge the findings but the vehicle was long gone. I was not impressed with the quality of the vehicle and I certainly would avoid leasing from Chrysler. I feel their dealing are dishonest. Will not buy any Chrysler product ever again.
I am in the middle of having to get a new transmission on a 2016 Chrysler Town and Country. I am 9,000 miles over my warranty and just got the word today that they will offer no assistance to me. I have owned a Chrysler brand for 12 years and they will not offer assistance because I did not get my maintenance at a Chrysler dealership. Even though I have taken it ten times to be serviced in 18 months. They will not help me and not let me speak to another person that may help me. Sad to say after 12 years I never want to own another Chrysler again!
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