Nissan Reviews

I am on day 74 of being without my truck, which was bought for work, to haul and tow which is necessary for my job. I dropped it off at the dealership 12/22/25. There is a communication error in the truck but they told me it was the grille shutter, so waited for the backordered parts. That didn’t fix it. Then they said it was the alternator, so we waited for that backordered part. That didn’t fix it. Then they said it was the ECM, but guess what, it was backordered too. So we waited and it didn’t fix it either. They are now saying body harness and main wiring harness which is also back ordered.. They have thrown parts at my truck trying to repair it but to no avail. I asked for a buyback weeks ago seeing as all parts are on back order since they’ve discontinued the Titan so how’s it gonna be later on? I bought the truck for the lifetime powertrain warranty but they can’t even determine their own issues with their brand.

We leased a car with Nissan, and they leased us a broken vehicle. We gave it back in November. And have not had possession of the vehicle since then. We have been forced to make payments on this vehicle that we have not driven since November. They gave us a joke of an offer of thirteen hundred dollars, and we haven't heard from them in over two weeks on this offer. CLIFF ** and his coworkers in the resolution team at Nissan won't answer emails or phone calls or give us any update on the situation. I have no idea how they are still in business with this customer service. I will never own another Nissan vehicle as long as I live.

Nissan needs to be responsible to us consumers for those horrible CVT transmissions they made. We bought these cars thinking they were going to be good, decent and dependable cars only to find out that the manufacturer screwed us over and now were all stuck with transmissions that don't work. Sad.

I ordered OEM parts from local Nissan dealership. I believed they gave me a wrong parts. I had filed a complaint about the local Nissan service. This Nissan consumer affairs is a joke. They pretend to help you and drag your case for few weeks, pretend to be helping you but at the end they will say, "Sorry we can’t help you." they ask you all kinds of paperwork and personal info, proof of ownership of your vehicle. They give mediocre service. What kind of consumer affairs is this. They don’t take care of consumers. I was going to buy another Nissan vehicle but with my bad experience no way, they gave me poor taste. Never buy Nissan again. I suggest buying a different company not. Nissan.

Complaint Against: Nissan. Issue: Denied goodwill (“grace”) claim for known CVT transmission failure. Description of Complaint: I am filing this complaint because Nissan has denied my request for goodwill assistance (“grace”) after my vehicle experienced a CVT transmission failure. This type of failure is a well‑documented and widely reported issue across multiple Nissan models and model years, and Nissan has acknowledged similar problems in past service bulletins and extended coverage programs.

I have had a very disappointing experience with Nissan finance customer care. Every time I reached out for assistance, I felt that my concerns were not taken seriously and my issues were not resolved. The representatives and the manager I spoke with seemed uninterested in helping and often provided unhelpful responses. It was difficult to get clear answers, and follow-ups were never done. Overall, the level of service I received from Nissan customer care was the worst I have encountered.

At least a Nissan Frontier and 2023 immediately had problems with it. Electronic. They replaced sensors and including the rear end we're never able to fix the problem as they could never find codes. We had a case opened up with Nissan. To either buy back. Or give us another lease vehicle of the same. They ended up switching the person we were dealing with at Nissan and giving us another person who basically sent me a non-disclosure offering to pay me $1,500 to keep my mouth shut by signing it. I would have to agree not to ever bring anything against Nissan Acura any other dealerships or affiliates. And they denied the fact it was anything wrong with the vehicle despite the fact I sent them several pictures of the dash lights on ABS etc and videos as well as took it to my local Nissan dealership but because they could never pull a code they would not fix it. It was costing me money every time it went in to the dealership.

I bought my first Nissan ever two years ago. This will be my last Nissan ever. Although the car drives fine, it looks great. The "safety" features are actually a big danger. When backing into a parking spot, parallel parking, or into the garage... even while going at a very slow speed... the car will abruptly stop, vibrate the steering wheel, and make a loud jarring sound. Instead of making me feel safe, it startles me, hinders my driving, and makes my nervous system go into action. The only way to disable this option is manually every. single. time. It's annoying, unnecessary, and it has the potential for making me make an error instead of keeping me safe.

Purchased a 2023 Nissan Rogue and in the last 12 months the car required a full engine replacement and a full replacement of its power steering. These were two separate service dates and very expensive repairs. Nissan consumer affairs is not the easiest to deal with. I would avoid Nissan if you can.

I have a 2023 Nissan Rogue that I paid $16k down payment on. This vehicle has been in and out of the shop since 40kmiles for engine noises. My daughter stated it sounded like when you stir chocolate milk... That's the bad part! Nissan has refused to fix the issue since it's not throwing a code. Even stated they have compared it with a newer rogue and it sounds the same. First time bringing it in there was a water pump leak, the second and third time was the egr valve. The vehicle has left me on the side of the road and lost all power. Now sucks down gas like I'm driving a V8!