1. News
  2. Travel News
  3. Airline and Airport News

Airline and Airport News

Travel news

Despite challenges, travelers give U.S. airports high marks

J.D. Power finds customer satisfaction is surprisingly high

Featured Travel news photo

Despite a huge increase in air travel over the summer that taxed the capacity of both airlines and airport, travelers have lots of nice things to say about U.S. airports.

A J. D. Power customer satisfaction survey shows overall passenger satisfaction improved in 2023. In something of a surprise, overall satisfaction improved by 3 points on a 1,000-point scale. J.D. Power credit improvements in terminal facilities, food, beverage and retail service and baggage claim.

“It h...

Read article
Featured Travel news photo

Latest Articles

  1. Government shutdown? It could affect your travel plans.
  2. Cruises are starting to curry favor with travelers tired of airlines
  3. Delta restructures SkyMiles rewards program
  4. American Airlines fined $4.1 million for tarmac delays
  5. Where to travel next year? Two studies offer some fresh ideas.

Not sure how to choose?

Get expert buying tips about Airline and Airport News delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thanks for subscribing.

    You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Recent Articles

    • Newest
    • Oldest