Design 1 Group

Design 1 Group Reviews

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About Design 1 Group

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Design 1 Group specializes in residential solar panels and energy conservation systems. Its service area extends across 56 cities in 17 states.

    Design 1 Group Reviews

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      Page 1 Reviews 0 - 10

      Reviewed April 4, 2024

      Do not use this company. Too many negatives to count. Go to Design 1 Group Bad Experience on Facebook and become a part of the class action today. This company sells lies, doesn't communicate, as soon as they get your money they bail. The list is long and arduous.

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      Customer ServiceInstallation & SetupPunctuality & Speed

      Reviewed Jan. 24, 2024

      I was promised to have my installation done in Dec 2021, and didn't happen until mid Jan 2022 for starters, I should have known this was a sign of things to come! So eventually they were set up for a date in Jan... After staying home all day, at 4:00 in the afternoon I called to inquire when they planned on arriving? I was told, "oh.... the installers are still at a previous job and can't make it." I wasn't thrilled about wasting an entire day!

      They showed up the following day to do the installation. During that time, one of their installers decided to take the work van and drive all over my back yard driving repeatedly over my septic system. (Still waiting to find out if any damage was done to septic system). Then the installer got work van stuck in my back yard just before going over a 20 foot cliff!! And had to leave van stuck overnight until their return visit the following day, they had a couple things to finish the next day and would only take 1 maybe 2 hours to complete.

      Well, the following day, they returned early to finish the 2 hours work. I had to jump start the stuck truck for the 3rd or 4th time at this point for the installers, and use my personal truck to pull the van out of my back yard.. After working on the install all day not 1 or 2 hrs, they left knowing the system was not working in any way, as they left? I had to listen to the solar unit outside beeping 24 hrs a day in Alarm mode! That was close to 3 months ago at this point!!! I've made repeated calls inquiring when someone was going to come out to finish the installation? ALWAYS told, "I'll look into this immediately and get back to you.."

      It's been1 month since my last inquiry and Still haven't heard a word!? I decided to write my contact person for this company a couple days ago Again inquiring when can I expect someone to call or fix this install...? 3 days later at this point and of course, NOTHING !? The usual nonresponse. I have a huge hole in the drywall in master bedroom still unrepaired, I haven't had lights in my basement working since the "installation" because they were supposed to work off of solar panel system which has NEVER worked. So no lights or power in my basement, no power to my refrigerator since early January tomorrow is April!

      At this point I'm going to have to contact an attorney to get out of this deal with what appears to me, to be a very confused shady company! I also told them if they cannot respond to my emails or calls, I will remove all of their equipment from my home and rewire the basement and refrigerator circuit so they will again work as they did before Design 1 Solar Group came to my home and will have it all stacked at the end of my driveway! It can sit there for a year for all I care at this point. I would Strongly advise you DO NOT by any means use this joke of a company!

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          Design 1 Group service areas

          Design 1 Group offers solar energy services in 56 locations across 17 different states.

          • Birmingham
          • Dothan
          • Huntsville
          • Mobile
          • Montgomery
          • Little Rock
          • Albany
          • Atlanta
          • Columbus
          • Savannah

          » HOW MUCH? Solar panel costs in Georgia

          » EXPLORE: Georgia solar incentives

          • Bloomington
          • Evansville
          • Fort Wayne
          • Indianapolis
          • Lafayette
          • Valparaiso

          » HOW MUCH? Solar panel costs in Indiana

          » EXPLORE: Indiana solar incentives

          • Wichita
          • Bowling Green
          • Lexington
          • Louisville
          • Owensboro
          • Paducah

          » HOW MUCH? Solar panel costs in Kentucky

          » EXPLORE: Kentucky solar incentives

          • New Orleans
          • Greenville
          • Hattiesburg
          • Jackson
          • Tupelo
          • Columbia
          • Kansas City
          • Poplar Bluff
          • Springfield
          • St. Louis
          • Charlotte
          • Raleigh
          • Cincinnati
          • Columbus
          • Oklahoma City
          • Tulsa
          • Pittsburgh

          » HOW MUCH? Solar panel costs in Pennsylvania

          » EXPLORE: Pennsylvania solar incentives

          • Chattanooga
          • Knoxville
          • Memphis
          • Nashville
          • Tri-Cities
          • Dallas

          » HOW MUCH? Solar panel costs in Texas

          » EXPLORE: Texas solar incentives

          • Fredericksburg
          • Northern Virginia
          • Richmond
          • Roanoke
          • Virginia Beach
          • Winchester
          • Wytheville

          » HOW MUCH? Solar panel costs in Virginia

          » EXPLORE: Virginia solar incentives

          • Charleston
          • Parkersburg
          • Princeton
          • Morgantown

          Average solar cost by service area

          Solar panel costs vary based on your location and other factors. The map below shows average overall prices in Design 1 Group’s service areas to give you a general idea of what to expect. Your specific energy needs, panel efficiency and other variables could make your costs higher or lower than these averages.

          Note: Costs in this table are average costs for the state and do not represent specific company pricing. "Average cost after ITC” reflects the cost after receiving the full 30% solar investment tax credit (ITC). “Estimated net savings” is the average amount residents in that state will save on electricity over 25 years, including their cost of installing a solar energy system.

          FAQ

          Does Design 1 Group offer a warranty?

          Design 1 Group offers a 25-year warranty.

          What payment options does Design 1 Group offer?

          You can pay for products and services from Design 1 Group upfront or through financing.

          How Design 1 Group compares

          Compare Design 1 Group on customer reviews, availability and payment options below. Read our guide to finding the best solar energy company for more.

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          Design 1 Group Company Information

          Company Name:
          Design 1 Group
          Address:
          498 Industrial Dr
          City:
          Bristol
          State/Province:
          TN
          Postal Code:
          37620
          Country:
          United States
          Website:
          www.d1g.solar

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