Select Home Warranty Reviews

The price was definitely right. I got 3 years of service for slightly more than our old Home Warranty Company. Who knows how the claims service and process will be until we need it.

They cover everything that I was concerned about and Toney the sales representative explained everything in detail and also brought something up that no one else ever mentioned before about the senior savings plan. Which can save me quite a bit of money. I really appreciate that and Thank you again. With one less thing to worry about.

I had been looking for coverage for appliances, AC, etc. Select Home warranty came up for me and I called them. I spoke to a young man named Dylan. He was amazing. He made everything so clear and easy for me. I was delighted. I was able to get a policy with him that I could afford that made sense and actually sound like pretty much of a bargain. I had read reviews which helped me make my choice, but honestly, it was all Dylan. Dylan was just amazing. He explained everything to me so well so clearly that it became an easy decision to make to take advantage of select home warranty. I start my coverage in October. I will definitely visit this site again.

Customer service person Bruce ** was very efficient and personable. He Explained to me in details. Very nice person. I would highly recommend him.

Really good customer service, a plan to fit exactly what I needed. Excellent pricing, and discounts. I have contracted many of these companies ...now that they have my money, let's see how the service end goes.

I Purchased my plan this summer and after submitting claims for 2 appliances and waiting 3 weeks with no assistance, I decided to cancel the plan and get a refund. I spoke to over 5 people before I could get a manager to agree to cancel my plan. I was told I could only get 2/3 of my original purchase price even though it had been less than 2 months. I was told I would see a refund in 30 days. It has been 32 days and still no refund. When I called, I was informed it would be another 6 weeks. They are deceptive, lie to their customers, and never provide the service they claim to cover.

Terrible service. Had washer problem, said repaired, quit on next use, called company, and was put off. Called again and was told to find someone local. Was going to but it started working again. Then quit again. called company and was told to find someone local. Was going to do and it started working again. Called again and said it was over 30 days and I would have to pay $60 again. Company came out and said it has to be the computer board and said GE was bad for that. Work on and off. Had another problem with furnace and A?C thermostat. Told to call someone local. Guy came said computer board in thermostat was bad. Replaced and was there about 1/2 hr..

STAY AWAY FROM SELECT. They are nothing more than a scam to collect money. They lie, they will tell you anything to avoid fixing or paying for the issue. I got a royal screwing by going with this company. I have a Whirlpool washer that cannot be repaired as the main control panel is no longer available. Confirmed by Whirlpool. Select keeps telling me the part is available, knowing that it is not. It has been one month without the use of the machine, and we are getting nowhere trying to get this resolved. At this point, I realize Select does not want to stand behind the contract, so I will have to pay out of pocket to replace the washer.

Left me hanging with a broken washer and part for almost a month. Tech came eval and order part. VM said out of state with a family emergency. SHW kept giving me his #. I ended up paying a private company $273.00 same day to do their own eval & install the pump. Then they increase my $42 month pay to $59.99 w/o approval then cancel me for reporting fraud on my account. Nasty people except for Justin who authorized a partial refund.

Every claim that I have filed has been denied but Select Home Warranty is quick to take my money for their policy and service calls!!!! Tried to cancel and got the run around!!! THE WORST EVER EXPERIENCE!!!!

DO NOT BUY SELECT HOME WARRANTY. My refrigerator stopped working on 9/26, and we filed a claim with Select Home Warranty at 3:00 AM on Sunday when we discovered it was no longer cooling. By Monday afternoon, we still had not received any update, so my wife had to call customer service before they finally sent someone out.

The agent explained everything that I needed to know and found savings for me because I was over 55.

Select Home Warranty is fraudulently debiting my account after I opted to cancel (see cancellation number **). Doris claimed to actively cancel this policy on the anniversary date where there is no penalty. Notwithstanding this fact my account has been debited for $75 US DOLLARS!! THIS IS WIRE FRAUD!! I DEMAND A FULL REFUND IMMEDIATELY!!!

Updated on 10/04/2026: New plumbers came as emergency service Saturday (waiting on SELECT too long). They unstopped the toilet FROM INSIDE THE HOUSE! Yep after much talk they finally offered to come for free but it would take another 2-4 days or longer. I said no thanks because the service might never happen. Cancel me - that’s when I was told a $75 cancel fee. Beware…

Select Home Warranty is a total scam! I purchased an extended warranty that states I can get a prorated refund. Of 6 years I've used 3 and now they're telling me (the email also states it's not a contract) that I'm not eligible for a refund and subject to a cancellation fee for my non contract. For compensation I was offered $30. I have had no help in emergencies and the service people they have sent are less than qualified. Even with emergencies that could have caused further damage they refused to pay because during the emergency I didn't get prior authorization. DO NOT get this warranty company, use the money toward emergencies that you can handle immediately and not get offered next to nothing to fix! I could give more examples but just don't. Horrible company!

This is one of the worse experiences - I had a problem with the washer and my system has a washer and dryer stacked up on each other. Technician took help to get the dryer down from the washer. After fixing the washer, the technician just walks off saying that it's not his problem to put things back again cos it's not in the policy. Now I'm stuck not knowing how to put things back again to work. This is such a messy work and PLEASE DO NOT BUY THIS SERVICE - You are at your own. It adds stress to you and not peace of mind.

Select Home Warranty are the worse. They are grifters who are just here to get your money. Ask them to send a provider. They will compromise the world. Provider will never show up. They'll tell you, "Choose your own. You have authorization" and then tell you, "Well you will not be reimbursed." Grifters. Don't waste your money.

SCAMMERS. I signed up, was given 14 days to cancel, changed my mind the same day and have spent 4 days calling them multiple times each day to cancel. They always transfer me to the cancellation dept which never answers, just keeps me on hold endlessly. I called my credit card company and filed a dispute to let them get my money refunded. DO NOT USE SELECT HOME WARRANTY.

Select Home Warranty - 3 claims files - Garage door opener, water heater, mini-split a/c. They paid a small amount for garage door opener (no installation coverage). The two other claims were denied. I asked to cancel my prepaid 6 year policy and instead of refunding me the unused 4 year premium of $1696.67 they offered to refund me $516.91. They even went as far as to say the claim that they paid was going to be deducted from my refund! Run away from this company - DO NOT USE.

If I could give zero I would. Not only are they unresponsive and give you the runaround, like many others I have had to sue them to enforce their contractual obligations. Truly terrible!!! They entice you with low priced plans but beware- you get what you pay for. Absolutely do not recommend! I have had much better response from other companies.

They promise to repair or replace - My $3000 double oven went bad and they offered $255. It's been a month and still no check for the small amount of $255 because I faxed them the forms and receipts - No communication but they only accept emails.

This transaction appears to be a deceptive practice. The warranty terms are misleading, as the coverage is rendered ineffective by extensive exclusions. Upon attempting cancellation, the company imposed a daily charge of $1.51 for the duration of the contract and an additional $75 cancellation fee pursuant to Policy Disclosure No. 13. Furthermore, a $65 fee was assessed for a technician’s diagnostic report that favored the company’s position. I have been informed that a refund will be processing will take 30 business days, yet no confirmation has been provided; the cancellation confirmation email reportedly takes three days to arrive. Given these practices—specifically, the promotion of illusory coverage contradicted by the disclosures—I believe legal action against Select Home Warranty for consumer fraud and misrepresentation may be warranted.

I hate Select Home Warranty; it's nothing but a scam you out of money. I have Select for 2 years now. Every time I call about getting something repaired, they give me the runaround. As soon as I find me another warranty, I'm letting them go.

Answered all my questions and concerns; offered advice and weren’t pushy at all - very professional. Haven’t had to use it yet though.

S.H.W. is the worst home warranty. I called for service on my dishwasher and paid for the service call, S.H.W. asked me to pay for parts and labor to fix it. (S.H.W. has stated that the repair was not completed because the remaining balance for parts and labor was not paid.) In his response to my complaint. S.H.W. needs to stop looking for excuses and fix my dishwasher, customer has paid $570 for home warranty service;

I signed up for SHW last month, leaving my current home warranty company due to JP advising I'd have the same coverage PLUS roof leakage coverage. I paid UP FRONT $488 for a year's service (2 months free),which seemed like a good deal. JP advised me I would receive the policy by email within 2-4 hours. Fast forward two weeks and he finally told me I could view the policy on the customer dashboard and he included a link. I filed a claim today for my icemaker. Within 45 minutes of me submitting the claim, I received an email that it was not covered.

I purchased a home warranty from SHW at the end of July 2026 and I had paid $750 and I put in a claim for my refrigerator and they denied it. Then I put in another claim for stoppage which also was part of my policy and it took them 3 days to find someone and the Tech came to my home and said that he was sending the issue over to them and said that it takes them 3-5 days to approve it. Well I had another home warranty before them that would approve it right then and they would start working on the issue at that time. So it took them 5 days for them to deny him stating that he was charging too much.

Last year my furnace died and after contacting Select Home Warranty I got an email stating it wasn’t covered. I’ve been paying for this service for years and this was my first claim and I got Nothing.

It took 3 days for a contractor to contact me and 4 days for the work to be performed. My air conditioner was not cooling. It was 92 in my home for 4 days before someone came out. The problem was the motor fan is not working. The contractor contacted SHW and reported the issue. Another day has passed and no contact from SHW. I’ve now called 3 times and still no resolution. The company cannot be trusted. Do not ever signup with them. I was a member for 5 years and just signed up for another 5 years. It is not the same company! DO NOT USE THIS COMPANY,!! They don’t care about who I am or my family living in extreme heat, and it’s still not resolved. I’m gathering I need to get and attorney involved.

This is the worst company I've ever done business with. The customer service is atrocious and they try and nickel and dime at every corner. I don't think I would even sign up again if it was free. I've wasted more hours on the phone with customer service than would ever make this policy worthwhile.

BUYER BEWARE!!! Select Home Warranty has been one of the worst companies I have dealt with. I purchased a home warranty expecting it to provide some level of protection when something went wrong, but my experience has been extremely disappointing. I have now called them for two separate claims. For my first claim, my plumber charged me $600, and Select Home Warranty only reimbursed me $85. Now I have a hot water leak, and they have completely denied the claim. And GOOD LUCK trying to cancel your policy if you're unhappy! I called to cancel and instead of simply honoring my request, they kept me on the phone while repeatedly trying to convince me to stay and upsell me. If a customer is unhappy and wants to cancel, it should not be this difficult.

Excellent pricing. Good evaluation of our needs and matching them with a good policy.

With extreme disappointment and frustration, I strongly warn all potential customers to avoid Select Home Warranty. It is nothing more than throwing your money away. Over the years, I have filed multiple claims and not a single one was resolved to my satisfaction. They consistently find loopholes to claim issues are not covered, leaving you to pay out of pocket. Their processing time is incredibly slow, meaning your appliances remain broken for weeks or months. Furthermore, most technicians avoid working with them and rank them as lowest priority due to poor communication and payment issues. Save yourself the time and energy and look elsewhere for a reliable warranty.

I would not use Select Home Warranty for anything. Tried to file claim on Air Conditioner 9/6-told us to get our own Tech out - we did. Talked to our tech on Sunday the 9/12, after back and forth, Select told me the air conditioner was not covered under a fine print in their paperwork. I don't have time to read every contract. They claim a power surge is not covered. I would not use this company for anything - They are a real rip-off. Do not use.

Price was reasonable but telephone response is so lacking. I have been trying to cancel my policy.

Three years of paying for a warranty, and apparently it means nothing when you actually need them. I am beyond disappointed with Select Home Warranty. We’ve been paying them for nearly three years, and when we finally needed them for a major issue with our air conditioning system, they found a reason not to cover it. Their contractor blamed the problem on electrical damage from a storm. Except there hadn’t been a storm in over a month. So I did what any reasonable homeowner would do and paid to have my own HVAC company come out and inspect it. Their diagnosis was that the problem was due to old wiring and the age and deterioration of the unit—not storm damage. Did Select reconsider? Nope. Instead, they denied the claim anyway, changing the explanation from it supposedly not being normal wear and tear to calling it an excluded electrical failure.

They don't even deserve 1 star! I looked at all these different sites to get recommendations and SHW was supposed to be one of the best. Just had to use it for the first time and found out that they will not cover HVAC. Compressor went out due to normal wear and tear from an electrical failure which is the number 1 reason they go out. When I made the warranty purchase, they assured me they cover everything. People buy a home warranty for peace of mind. SHW is a piece of S--T! It's 100 degrees out and they don't even call or email to say they are not covering it, and we are now 48 hours later, and they deny a claim, which is the entire reason people buy the warranties. I will be sharing this with everyone. Find a different warranty company because SELECT HOME WARRANTY is a TOTAL SCAM!!!

Confidence trickery is my opinion with this company. I was in the market for a cheaper home warranty than my previous one, because they were getting expensive every year. I found Select Home Warranty thru Google search. I spoke to a person who brought down my price 3 times. I was thinking, "This is good. They are willing to work with you." He even got my deductible down per call. What I don’t like is they don’t really disclose fine print. I asked for the highest plan they have so I don’t have to worry about anything. My contract was yearly because it was cheaper. My second year with them, I called in because my ice maker broke on my fridge. They told me that it wasn’t covered under my plan and that is an additional cost.

I am extremely disappointed with Select Home Warranty and the way my HVAC claim was handled. My Trane air conditioner stopped working, so I filed a claim. Select Home Warranty sent a small company after about two days. It appeared to be more of a handyman-type company, and it was very difficult to find reliable information about them online. After inspecting my Trane system, they told me that they could not diagnose or repair it and that I needed a Trane specialist.