Select Home Warranty Reviews

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About Select Home Warranty

Select Home Warranty offers warranty plans to cover mechanical wear on appliances and systems. Coverage is available for single-family homes, mobile homes, condos and rental properties. The company does not cover commercial properties, residential properties used for business or foreclosed properties.

Pros
  • Transferable warranties
  • Roof coverage available
  • Frequent discounts
  • Claims service available 24/7
Cons
  • Some reports of delays in service
  • Service call fee due every time a technician visits
  • Not available in IA, NV, WA or WI

Select Home Warranty Reviews

Over 10k reviews since 2013

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    1 featured review
    How do I know I can trust these reviews about Select Home Warranty?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Customer ServiceCoverageSales & MarketingMaintenanceStaff

    Reviewed May 6, 2026

    Everyone I spoke to in regards to submitting and clarifying claims was thorough and nice. It seems things get reviewed and processed at a decent pace. However, I never received a copy of my warranty details when I purchased it and have not yet been emailed one. There is also no easy way to read exactly what is covered online, since the portal links to download the policy do not work.

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    Verified purchase
    Punctuality & SpeedRates

    Reviewed May 6, 2026

    The decision to change to Select Home Warranty was easy based on a quick search for reviews and looking at a major known review site. The process was "no pressure", rates very competitive, and beneficial additions for my home were made known. I've just signed up today, but should I have any claims I anticipate them going smoothly.

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed May 5, 2026

    I had a great experience with Select Home Warranty. The salesperson was friendly, quick, and precise. I would recommend Select Home Warranty to anyone looking to protect their property. The cost was perfect for the services offered.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedHonesty & Transparency

    Reviewed May 5, 2026

    After going through and talking to several companies and calling back again, I chose Select Home Warranty because of the integrity of the sales dept. I questioned them over and over and was just waiting for them to contradict themselves or have them offer something, and find out they were lying. Many companies out there, in my quest for the right choice, did just that. Select Home Warranty stood out from the pack with confidence and, better yet, integrity which is so hard to find anymore. I made the right choice and happy to have them protecting my home.

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    Verified purchase
    CoveragePrice

    Reviewed May 5, 2026

    We are new home buyers we were looking for home warranty plans for quite a while. The sign-up process was easy. I did some research, and it was the most affordable plan I was able to find that covers all the appliances in our house.

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    Customer ServiceTechPunctuality & SpeedStaffHonesty & Transparency

    Reviewed May 5, 2026

    Please do not waste your money with company. It had for them to find a tech in my area especially during emergencies. They want you to wait weeks before having a tech come out and then after you complain you are able to find your own tech. They feed you lies about continuing the contract just to make you feel convinced and take your money. The representatives are RUDE!

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    Verified purchase
    Staff

    Reviewed May 5, 2026

    My experience with the company thus far has been great. Salesman was informative, helpful and provided great service. I was able to have my questions answered thoroughly. Hopefully our relationship continues to be a rewarding experience and not a regret.

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    Customer ServiceContract & TermsCoveragePunctuality & SpeedStaffCoverage Limits

    Reviewed May 5, 2026

    I strongly advise against using Select Home Warranty based on my experience. I had my dryer repaired in March for a specific issue, and by May, less than two months later, it broke again with the exact same problem. Instead of standing behind the original repair, they required me to pay another $75 service fee for what was clearly a failed fix. That alone was frustrating, but dealing with their customer service made things worse. Every representative I spoke with sounded like they were reading directly from a script, offering no real help or flexibility. There was no sense of accountability or willingness to resolve the issue fairly. Overall, this experience felt like a complete waste of money and time. I would never use Select Home Warranty again and would caution others to look elsewhere for more reliable and customer-focused coverage.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed May 4, 2026

    The process of enrolling was very smooth and the person I spoke with, Jake **, was very cordial and provided answers to my questions. He suggested a discounted two-year plan which I accepted. This seems to be a good deal. Thank you Jake! My sincere hope is if I ever need help, the process be as smooth as the enrolment!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2026

    The representative was very professional and helpful in getting the plan in place. I have had another company for 10+ years and both their value and service have steadily declined. I would recommend reviewing this company if you are in the market for a warranty plan.

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    Verified purchase
    Claims HandlingCoveragePriceStaff

    Reviewed May 4, 2026

    The agent fully explained the details of the plan and the charges for the plan; and different options available. He explained how the claims process works. He explained what was included in the basic plan as opposed to the more expensive plans. The agent explained how the claims process works and that there is 24/7 claims processing available. The agent also explained what coverages were not part of the plan; and how to add optional coverage for different systems in the home.

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    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed May 4, 2026

    I called for info on home warranty plan at 8:30pm on Friday night, Ryan was amazing and didn't rush through anything although it was the end of his day. He explained coverage and costs and pointed out the many benefits. Really hope everything goes as well as the sign up process. Looking to having this warranty company for the long haul.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 4, 2026

    First time dealing with Select Home Warranty and the phone call with JP went very professional, and informative, all my concerns were answers and they worked with me to achieve the best price. Will recommend to friends and family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2026

    Great customer service. Representative explained everything in great detail. He shopped around for best deal for my budget and needs. I definitely would recommend this company for all your home needs and service.

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedRates

    Reviewed May 3, 2026

    It was easy to sign up. The company offered a Senior Discount and applied the discount during the call. We received a locked in rate that won't change every year like with other companies. You can take it with you if you move. Low deductible so you don't have to wait to get service.

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    Verified purchase
    CoveragePriceRefunds & PayoutsStaff

    Reviewed May 3, 2026

    Sean was very helpful and upfront with every detail of my policy and what is/isn’t covered. Made it easy and made the most sense. I feel confident in being covered with my home warranty. My coverage is better than my previous coverage in both out of pocket costs and all that is covered. Being able to cover based on on total cap per year and not specific to how much I’m covered on 1 appliance makes it feel worth it.

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    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed May 2, 2026

    I just signed up for Select Home Warranty and had a great experience with Belinda. She was very helpful in answering all of my questions and I didn't feel like she was just trying to sell me. It felt more like she was helping me find the right coverage for my home.

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    Verified purchase
    CoverageSales & MarketingPriceStaffRates

    Reviewed May 1, 2026

    I spoke with Fred and was pleased at his professional manner and knowledge. He was calm and informative in making me aware of available home warranty programs and promotions. The prices were attractive and convincing. We signed up for the 4year (get 6 years) of coverage. We feel comfortable with this decision.

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    Verified purchase
    CoverageTechMaintenanceStaffTimeliness

    Reviewed May 1, 2026

    I have canceled the 5 year contract I signed with this Company. They sent a rep to my home to look at my air conditioning, but he had NO authority to fix ANYTHING. They denied the claim the next day as they don't cover a freon leak or detection thereof. Don't waste your money or your time!!! I spent 43 years in insurance claims at every level including Director and VP for several different companies and I believe their practices are highly questionable.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2026

    Great experience working with Ed **. I am happy I called Select Home Warranty. My experience with Select home warranty representative Ed ** was very professional. He answered all my questions and was very polite. I am looking forward to working with your company.

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    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed April 30, 2026

    It was great dealing with the representative of Select Home Warranty. He was very helpful and gave me a lot of discounts. I had lots of perks. It covers everything in my house. I have peace of mind.

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    Customer ServiceCoverageTechPricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 30, 2026

    I MADE THE WORST MISTAKE TO CHOSE THIS SELECT HOME WARRANTY. I had First American Home Warranty. I didn't renew. Select Home Warranty called me on 5/16/2025. offer the coverage. I thought it was the same company. The sell person offer 4 years plus the 5th year free. What a nightmare of a company to deal with. They send Fuss Free. What's a horrible crooked of a company. I ended up pay out of pocket over $1000.00 because he said something that Select Home warranty didn't approved so I can pay him out of pocket. That was in July of 2025. Jan 2026, I have problem with the pool's salt system that cost a little over $1000.00. Select home warranty said they will not cover. I didn't want to deal with Select Home warranty. I call to cancel.

    After they transfer my call to so many people and tried to discourage me from cancel. The manager called me saying his name is Ron, he will take care of me and if I ever have any problem, call him directly. He gave me his direct extension number. He said they will cover the salt system but only pay $400.00. I then told him I have a heating problem but didn't want to deal with Select Home Warranty. I already called my technician but the part was in back order because the cold spell that we have from the midwest to the East Coast. He told me to give him my technician so he can find out what was the problem. That was Jan 2026.

    Now, we are at the last day of April, 4 different companies, same diagnosis, SHW still sending more company to diagnosis but refuse to cancel my policy. Saying that if I cancel, they will charging me fr all the company that they continue to send out and out of the five years that I paid in advance. They will only refund a few dollars. It is a horrible company. DO NOT use this company. You will get nothing but frustration, wasted time, money and shorten your life expectancy from getting upset with them. If I could give them 0 star. They train to deny your claim first.

    Please pay a little more and use First American Home Warranty. Don't make the same mistake I made. They outsource their call center to another country. Those people they are like a robot. It is useless. Out of the five years. I got $400 refund for the pools after waiting for 3 months to get the check and 4 months and waiting for the heating part installation. If I only paid for one year. I would just le it go and be done with them. But paying 5 years in advance is a HUGE mistake. Buyer BEWare. Stay away from this company. Not worth the time,

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    Verified purchase
    PriceStaffEase of UseRates

    Reviewed April 30, 2026

    Site is easy to use. Rates are very competitive and your service offers also are very competitive. Thanks for offering a very superior price and product and service. 😊. Your site is easy to use and your on duty staff was very helpful and informative!

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    Verified purchase
    CoveragePriceStaffRatesCoverage Limits

    Reviewed April 30, 2026

    The associate was helpful and patient. I also appreciate the time he took to be sure I got the coverage I needed. The price was unbelievable and it's locked in for life. He was very detailed about the coverage and the service fee.

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    Verified purchase
    Honesty & Transparency

    Reviewed April 30, 2026

    Daniel did a very very good job. He knew his stuff. He knew what he was talking about. He explained it very, very good. He sounded very trustworthy, honest and sincere. I would recommend him to my friends and family. As I know he would do a good job with them. A good complement he is a real gentleman.

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    Verified purchase
    PriceRatesFollow-Through

    Reviewed April 29, 2026

    So far I have been very pleased with the service I have received with Select Home Warranty and the price. I would highly recommend SELECT HOME WARRANTY TO ANYONE WHO NEEDS A HOME WARRANTY. They do what they say they will do and do it right the first time. No hassles.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2026

    Excellent customer service. Greg went over value packages that maximized value and added 6 months free for signing for the 3 year deal. And then one more month for free for the review! I recommend this service.

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    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed April 29, 2026

    You have a excellent customer service and very well-known attendants all my questions were answered fast and easy to understand. I hope that when I need your Service to fix something it will be as good as your customer service personnel.

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    Customer ServiceCoverageTechSales & MarketingRefunds & Payouts

    Reviewed April 29, 2026

    Select home warranty is a scam. I signed one year contract and they provided good service, so I signed 3 year contract with $65 service call. My next call I was changed $100.00. I called a million times and every time they gave me a different answer. Also, discovered that their payout is very small if covered at all. Decided to go with Choice home Warranty and canceled my Select home warranty only to find out that there is a cancellation fee of $75.00 and out of my $1330 that I paid, I will be getting about $900 for less than one year into the contract. I have had nothing but problems with select and I think it's a scam.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 29, 2026

    Had a great conversation with Sam ** who explained details and options. I'm looking forward to a positive relationship with Select HW. He was patient and helpful with my questions. I'm in early days having just started, but everything in the experience so far has been great.

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    Select Home Warranty Company Information

    Company Name:
    Select Home Warranty
    Company Type:
    Private
    Address:
    1 International Blvd #400
    State/Province:
    NJ
    Postal Code:
    07495
    Country:
    United States
    Website:
    selecthomewarranty.com