Select Home Warranty Reviews

Everyone I spoke to in regards to submitting and clarifying claims was thorough and nice. It seems things get reviewed and processed at a decent pace. However, I never received a copy of my warranty details when I purchased it and have not yet been emailed one. There is also no easy way to read exactly what is covered online, since the portal links to download the policy do not work.

The decision to change to Select Home Warranty was easy based on a quick search for reviews and looking at a major known review site. The process was "no pressure", rates very competitive, and beneficial additions for my home were made known. I've just signed up today, but should I have any claims I anticipate them going smoothly.

I had a great experience with Select Home Warranty. The salesperson was friendly, quick, and precise. I would recommend Select Home Warranty to anyone looking to protect their property. The cost was perfect for the services offered.

After going through and talking to several companies and calling back again, I chose Select Home Warranty because of the integrity of the sales dept. I questioned them over and over and was just waiting for them to contradict themselves or have them offer something, and find out they were lying. Many companies out there, in my quest for the right choice, did just that. Select Home Warranty stood out from the pack with confidence and, better yet, integrity which is so hard to find anymore. I made the right choice and happy to have them protecting my home.

We are new home buyers we were looking for home warranty plans for quite a while. The sign-up process was easy. I did some research, and it was the most affordable plan I was able to find that covers all the appliances in our house.

Please do not waste your money with company. It had for them to find a tech in my area especially during emergencies. They want you to wait weeks before having a tech come out and then after you complain you are able to find your own tech. They feed you lies about continuing the contract just to make you feel convinced and take your money. The representatives are RUDE!

My experience with the company thus far has been great. Salesman was informative, helpful and provided great service. I was able to have my questions answered thoroughly. Hopefully our relationship continues to be a rewarding experience and not a regret.

I strongly advise against using Select Home Warranty based on my experience. I had my dryer repaired in March for a specific issue, and by May, less than two months later, it broke again with the exact same problem. Instead of standing behind the original repair, they required me to pay another $75 service fee for what was clearly a failed fix. That alone was frustrating, but dealing with their customer service made things worse. Every representative I spoke with sounded like they were reading directly from a script, offering no real help or flexibility. There was no sense of accountability or willingness to resolve the issue fairly. Overall, this experience felt like a complete waste of money and time. I would never use Select Home Warranty again and would caution others to look elsewhere for more reliable and customer-focused coverage.

The process of enrolling was very smooth and the person I spoke with, Jake **, was very cordial and provided answers to my questions. He suggested a discounted two-year plan which I accepted. This seems to be a good deal. Thank you Jake! My sincere hope is if I ever need help, the process be as smooth as the enrolment!

The representative was very professional and helpful in getting the plan in place. I have had another company for 10+ years and both their value and service have steadily declined. I would recommend reviewing this company if you are in the market for a warranty plan.

The agent fully explained the details of the plan and the charges for the plan; and different options available. He explained how the claims process works. He explained what was included in the basic plan as opposed to the more expensive plans. The agent explained how the claims process works and that there is 24/7 claims processing available. The agent also explained what coverages were not part of the plan; and how to add optional coverage for different systems in the home.

I called for info on home warranty plan at 8:30pm on Friday night, Ryan was amazing and didn't rush through anything although it was the end of his day. He explained coverage and costs and pointed out the many benefits. Really hope everything goes as well as the sign up process. Looking to having this warranty company for the long haul.

First time dealing with Select Home Warranty and the phone call with JP went very professional, and informative, all my concerns were answers and they worked with me to achieve the best price. Will recommend to friends and family.

Great customer service. Representative explained everything in great detail. He shopped around for best deal for my budget and needs. I definitely would recommend this company for all your home needs and service.

It was easy to sign up. The company offered a Senior Discount and applied the discount during the call. We received a locked in rate that won't change every year like with other companies. You can take it with you if you move. Low deductible so you don't have to wait to get service.

Sean was very helpful and upfront with every detail of my policy and what is/isn’t covered. Made it easy and made the most sense. I feel confident in being covered with my home warranty. My coverage is better than my previous coverage in both out of pocket costs and all that is covered. Being able to cover based on on total cap per year and not specific to how much I’m covered on 1 appliance makes it feel worth it.

I just signed up for Select Home Warranty and had a great experience with Belinda. She was very helpful in answering all of my questions and I didn't feel like she was just trying to sell me. It felt more like she was helping me find the right coverage for my home.

I spoke with Fred and was pleased at his professional manner and knowledge. He was calm and informative in making me aware of available home warranty programs and promotions. The prices were attractive and convincing. We signed up for the 4year (get 6 years) of coverage. We feel comfortable with this decision.

I have canceled the 5 year contract I signed with this Company. They sent a rep to my home to look at my air conditioning, but he had NO authority to fix ANYTHING. They denied the claim the next day as they don't cover a freon leak or detection thereof. Don't waste your money or your time!!! I spent 43 years in insurance claims at every level including Director and VP for several different companies and I believe their practices are highly questionable.

Great experience working with Ed **. I am happy I called Select Home Warranty. My experience with Select home warranty representative Ed ** was very professional. He answered all my questions and was very polite. I am looking forward to working with your company.

Mr ** was very helpful explaining the various plans and durations of each along with the costs. He answered all my questions. I was hesitant at first but after being offered various different options I decided to go with Select Home Warranty. The salesman also told me about various potential discount plans that I was qualified for. Each one had its merits and I ultimately decided to go with a plan that worked best for my needs. I received a confirmation email from Mr ** and then was asked to fill out a review about how I was treated. I received further emails directing me to open up my account on Select Home Warranty's web page and upon doing that I was able to access my warranty documents and download them to my computer. All in all, a very straightforward transaction.

It was great dealing with the representative of Select Home Warranty. He was very helpful and gave me a lot of discounts. I had lots of perks. It covers everything in my house. I have peace of mind.

I MADE THE WORST MISTAKE TO CHOSE THIS SELECT HOME WARRANTY. I had First American Home Warranty. I didn't renew. Select Home Warranty called me on 5/16/2025. offer the coverage. I thought it was the same company. The sell person offer 4 years plus the 5th year free. What a nightmare of a company to deal with. They send Fuss Free. What's a horrible crooked of a company. I ended up pay out of pocket over $1000.00 because he said something that Select Home warranty didn't approved so I can pay him out of pocket. That was in July of 2025. Jan 2026, I have problem with the pool's salt system that cost a little over $1000.00. Select home warranty said they will not cover. I didn't want to deal with Select Home warranty. I call to cancel.

I recently contacted Select Home Warranty, and the experience stood out immediately. Their phone representatives were genuinely courteous, patient, and professional, which is something I rarely experience with other warranty providers. From the moment the call began, the agent took the time to listen, explain coverage clearly, and make sure every question was answered without rushing or transferring me around.

Site is easy to use. Rates are very competitive and your service offers also are very competitive. Thanks for offering a very superior price and product and service. 😊. Your site is easy to use and your on duty staff was very helpful and informative!

The associate was helpful and patient. I also appreciate the time he took to be sure I got the coverage I needed. The price was unbelievable and it's locked in for life. He was very detailed about the coverage and the service fee.

Daniel did a very very good job. He knew his stuff. He knew what he was talking about. He explained it very, very good. He sounded very trustworthy, honest and sincere. I would recommend him to my friends and family. As I know he would do a good job with them. A good complement he is a real gentleman.

So far I have been very pleased with the service I have received with Select Home Warranty and the price. I would highly recommend SELECT HOME WARRANTY TO ANYONE WHO NEEDS A HOME WARRANTY. They do what they say they will do and do it right the first time. No hassles.

Excellent customer service. Greg went over value packages that maximized value and added 6 months free for signing for the 3 year deal. And then one more month for free for the review! I recommend this service.

You have a excellent customer service and very well-known attendants all my questions were answered fast and easy to understand. I hope that when I need your Service to fix something it will be as good as your customer service personnel.

Select home warranty is a scam. I signed one year contract and they provided good service, so I signed 3 year contract with $65 service call. My next call I was changed $100.00. I called a million times and every time they gave me a different answer. Also, discovered that their payout is very small if covered at all. Decided to go with Choice home Warranty and canceled my Select home warranty only to find out that there is a cancellation fee of $75.00 and out of my $1330 that I paid, I will be getting about $900 for less than one year into the contract. I have had nothing but problems with select and I think it's a scam.

Had a great conversation with Sam ** who explained details and options. I'm looking forward to a positive relationship with Select HW. He was patient and helpful with my questions. I'm in early days having just started, but everything in the experience so far has been great.

Has never had a service technician in our area. Had to find our own and then they would have to reach out to Select. This would just delay any repairs needed. No help in emergency type situations. Guarantee of money back is a joke. Good luck if you choose this company.

Jerry ** made it very easy to see the value in the service from Select Home Warranty and the service it would provide. He was willing to work with me on what plan made the most sense for me and my home. Also he was kind and listened to what I needed from a home service like this.

Chase at Select Warranty was very nice and helpful in answering questions about the coverage and features of the company. He never responded negatively about my current warranty and reassured us that we would not be disappointed with the services offered by the company. He was able to make our payment to accommodate our budget and was willing to assist in the purchase of their warranty, which will save us half of what we are currently paying monthly at another highly rated warranty company. Appreciate his patience and professionalism.

Representative was very professional and knowledgeable. Finally got a reasonable wait time, the representative was able to assist me with all my needs which were to amend some account information and check on the status of a claim reimbursement.

Jake was very knowledgeable and able to answer all my questions. Thank you for all your help. And hope never to use it but like always say it's better to have and not need it. Then needed and not have it.

Mark ** was very knowledgeable and helpful with whole process and explained everything and answered all of my questions and concerns so that is why I signed up so just wanted to give him a shout out and thank him for his professionalism. Thank you Mark.

I had 3 claims with Select Home Warranty. They repaired 1 (took 3 weeks) but offered negligible replacement cost in other two cases. Our microwave is 7 years old, they said it is not cost effective to repair without even looking at it. Their customer service rep doesn't know a thing, they will just repeat the same thing (our authorization dept decides the replacement cost as per section 8c, if you want we will send you a copy) no matter what you say. I think it is absolutely waste of money to take this insurance. Doesn't recommend this select home warranty to anyone.

Paid 5 Years Upfront. They Refuse to Honor the Policy. I purchased a 5-year policy with Select Home Warranty starting 9/29 and paid the full premium upfront. Two separate technicians came to my home and both confirmed a bad compressor. Despite this clear professional diagnosis, Select Home Warranty is refusing to replace the compressor as the policy requires. Instead, they want to keep sending technicians out every 2–3 months as it continues to break down — running up service call fees while my family goes without a functioning [HVAC/appliance]. This is a deliberate bad-faith strategy to avoid paying a legitimate claim. I paid years of premiums upfront and they will not honor the coverage. Do not give this company a single dollar.

Belinda S made this a very easy decision to switch to SHW. Great customer service, and I was even able to have her talk to one of my clients who also signed up. Look forward to having better coverage overall.

If I could give them a negative star, I would! I would say "buyer beware"!!!! I have made 3 claims over the past year and a half, and there is always a reason why they can't cover the item that actually contradicts what is in the policy verbiage. The service is also EXTREMELY slow. It can take up to a week to just have a technician come and look at the issue. I would NOT recommend this company.

Affordable. Would recommend due to price. Hopefully the service is as good as the price. The salesperson was friendly and helpful. He reassured me he would be available if I ran into any problems. Would recommend to family and friends.

Yes, I am a returning customer. I decided to choose SHW #Warranty again as I have had good communication in the past. My experience today reminded me of this today. The person that I spoke to day was very informative and answered all questions.

Mike was great. No pushing the product to buy. We determined the best warranty for my needs. We only needed appliance coverage. We do not have central air plus plumbing coverage. This was a perfect solution.

Connor was amazing to work with. He was patient and the sign up was informative and easy. I was able to cover three homes for a great price. Will refer to friends and family so they can take advantage of this great company.

Jake did an excellent job explaining the insurance plan and answered my questions thoroughly. He's a very professional and knowledgeable salesperson! Jake helped me explore several different payment plans and helped to find one that fit our family. Kudos to Jake!

The gentleman that helped me did everything he could to give me the best discount and pricing. As a new widow of a veteran trying to keep myself on budget he did a good job. He gave me several options to be able to afford the plan that I wanted.

Tony G. made the sign-up process very easy with no pressure. The rates are extremely affordable, and the service call fee is 35% less than what I currently pay with a different home warranty program. I am very pleased.

From the start of my initial call to Wayne ** he explained everything to me. I was shopping around. I currently have American Home Shield and he convinced me that Select Home Warranty was the the best option for me being that I was able to lock in a 6 year deal and a very reasonable price. I would like to thank Wayne for his great customer service skills and how he helped me along the way and explained everything to me. Five star Mr **!!!! 💥💥💥💥💥

Kyle was a wonderful salesperson, listened, and got me a fantastic deal. I chose the platinum plan for the most comprehensive coverage which includes my pool and the roof. I'm paying half of what my current home warranty company was raising my renewal rates to. And, to top it off, my rates are locked in for 6 years and then as long as I stay with Select! I couldn't be more pleased.

We didn't get that far to do business with this company. I went on consumer affairs looking for info on home warranty companies on 4/23/26. I filled out the information automatically and didn't realize my phone number was on there too. I had surgery that day and my dog was dying. The phone calls started that day and have been non stop from morning till night!!! Needless to say my dog passed away that night. The phone calls continued and we asked them to stop calling. They ignored our request to take us off their calling list. So now my husband and I are screaming at them to leave us alone!!! The calls continue!!! THIS IS NOW HARASSMENT!!! I WOULD NEVER DO BUSINESS WITH THIS COMPANY OR RECOMMEND THEM!!! LEAVE US ALONE!!!

I've been with another home warranty for the past year and I just don't feel comfortable with them. So I decided to Google other places and Select Home Warranty fit my needs and my budget. The sales person I spoke to was Jake. I found him to be very friendly, personable, and easy to talk to. He told me my options, suggested a couple of plans but he wasn't pushy. I could pay for 3-5 years and not have to worry for a while or I could pay monthly. He gave me his direct number in case I had any questions. It was a good experience overall. Yes, they have some 1 star reviews but mostly 5 stars. There are going to be people that you just can't please no matter what you do. It happens with every business.

After reading reviews and trying to find the best home warranty policy, I was pleased to find Select Home Warranty. Super easy to sign up and they answered all of my questions professionally. The salesperson who took my call was polite and knowledgeable. I am especially pleased that I can transfer this warranty policy to the lucky person who buys my home!

So happy we are now covered by Select Home Warranty. The Platinum Package was the perfect fit for us and the price not only makes sense but it can't be beat. Joshua, my sales rep made sure I had all the info I needed to make an educated choice, he was fantastic. I highly recommend, if for nothing else, your peace of mind. Select Home Warranty is a must have for any homeowner.

Jake was great - got me all the discounts for which I was eligible. Got a really good price for coverage with a top-notch company. He was very specific about which items were covered, explained about the added benefit of getting limited roof coverage. All in all, a very satisfying experience.

J P Jefferson ** was my customer rep and he was very professional and explained all of my concerns. He was very knowledgeable about the program and made me feel very comfortable about my decision to renew. It was definitely a a pleasure working with him. Thank you for a wonderful experience.

For three years, I paid monthly payment to Select Home Warranty and in that time, I had to have a repair made to my hot water tank. They told me there wasn't a plumber available, but if I wanted to make the repair myself, they would reimburse me when I sent the invoice. I sent it back in Feb 2026, and I have yet to receive a reimbursement. My AC needed replaced in Mar 2026. They sent a technician, and he told them it was unrepairable and needed replaced. It was 23 years old and beyond repair.

JP (Jefferson **) was an excellent ambassador for Select Home Warranty. His kindness, professionalism & getting a "deal" that I could not refuse.. He was OUTSTANDING!!! He worked with me to satisfy my home needs & customized it for our budget.

I got Select Home Warranty because I was told that they had same day service my previous home warranty. I had a problem with my air conditioning in July in Florida and I had to wait two days to get service which is not acceptable in this ridiculous heat. So when I called select home they told me that I would have the same day service and I shouldn't worry about that. So now I'm having a problem with no hot water, called on a Wednesday morning, nobody can get here until next Tuesday so it's almost a week and they haven't gotten here yet so who knows what the problems will be when they get here

JP explained my option without pressure. I appreciate his professionalism and look forward to a positive relationship with Select Home Warranty for the next five years. Don’t know why this is too short.

I signed up for both of my houses. The process was easy and representative was quite knowledgeable. My neighbor recommended this company to me and I will surely recommend this to my friends and family.

Representative was very helpful and easy to talk to. Explained really well different options and plans.

Mike ** was great, respectful, very helpful and patient with me. He gave me great information and I was sold. He was very understanding of my situation and gave me some suggestions and time to think about my decision.

I just called to renew my policy and the guy that answered, Greg, he said...was so abrupt! I told him I was "considering" a renewal as the policy expires tonight. I've received dozens of text messages urging my renewal, The last one was 50% off....when I called he rudely stated that will be $500.00. I told him I have other companies offering lower rates on the back burner so not interested. He asked, how much? I said $375.00. He said he might be able to get approval from his manager. I said fine. He then wanted a credit card number... I asked, "Did you get approval from your manager?" He said, "Yes, he's sitting right next to me". 🙄... Yeah right! Liar, such scam artists! Now I have total buyers remorse. Don't use this company.

Select Home sales representative Lucas was very helpful with my new home warranty policy for my first home. As a first time new homeowner you have several questions regarding coverage of the everyday items in your home used. Lucas went over each item that my home warranty would cover along with pricing options that were affordable to my budget. The coverage provided in the Select Platinum package offers affordability without compromising coverage. I no longer have to become anxious and scared at the thought of something happening and needing fixed or replaced. Peace of mind is what Select Home warranty offers.

JP was very professional, courteous and knowledgeable. He answered all my questions and worked with me to find the best plan for the best price. He was easy to talk to and was clear and concise. I would recommend JP and Select Home Warranty.

Representative explained program very well and gave me all available options. He was a pleasure to work with and I am very pleased with my purchase. This saved me a good deal of money over my current home warranty.

I had a great experience. Select sent text information after I inquired online. I called and was assisted by a very informed and friendly agent who answered all my questions. The price was great. It was a very easy process and I received my policy via email within minutes of purchase.

I purchased a home warranty and the first time time I have to use it is for a circuit board failure on my central air conditioning unit. I pay the $75 service fee per my contract, however Select Home Warranty denies my claim because they want 3 years of maintenance documents. Maintenance documents would not have made a difference for a circuit board for a 10+ year old air conditioning unit. They just do not want to pay for this repair! I have recommended them to others but have quickly called said friends and real estate agents to cancel plans immediately!

We commend Dylan not only on his excellent customer service skills! But also his knowledge and expertise in policies and procedures. He was very patient and courteous and explained everything in detail !! He gave us opportunities with various options and we’re happy to be covered for our home for repairs and replacements if need be! Thank you, Dylan!

I am a truck driver and I was out on the road till our sewer backed up. I filed a claim and waited. 48 hours later and nothing. I called them and they said we had no one in the area and so to find one ourselves and submit the receipt for reimbursement. I did just that and got denied. Tried to cancel my service with them and they kept hounding me to keep them. Poor service and customer service. Would not trust them to take care of my pet rock.

I had a pleasant experience with the CSR who assisted me. The rep remained polite and professional even when I did not allow him to upsell me on an extended warranty. I appreciate his patient tone and demeanor throughout the call. He did a wonderful job handling my call.

Select Home Warranty was highly ranks in several of the listed I looked at on the internet. The Select Home Warranty representative was knowledgeable and very helpful. The representative made it easy to switch my home warranty to Select Home Warranty and I saved over $1,500 in the process.

The agent was very helpful, polite and professional. The only problem that I have, and I'm not sure who's problem it was, but the reception was a little scratchy and cut out occasionally. But the agent, Richard, was very helpful, kind, and friendly!!!

Overall they try to do their best, it seems as if every time I contact them it cost me time and money. Rather than replace my oven, I had to entertain the repair man several times. There needs to be a more seamless process, this current one is not ideal.

Connor did a great job ensuring that all my questions were answered and that I fully understand the coverage. He also made certain that I received the best price for the coverage and that everything in my home was including in the policy including both HVAC systems. The only thing that I felt should have been included in the policy was the preventive maintenance for the HVAC systems. This is the only area that should be included in the coverage. Lastly, the warranty does not cover whole house fans or sewage lift stations that are part of many homes in my area and are a standard part of the home plumbing system. I highly recommend Connor and Select Home Warranty as they cover more than other warranty companies and at one of the best prices per month that I have found. They also lock their price and service fees for the life of the warranty something other companies will never match.

I looked up several home warranties, Select Home Warranty answered all my questions, I was very satisfied with the results. I feel confident in my purchase and I hope that it will be a long lasting purchase...

I had great customer service with Select Home Warranty's representative. He was very knowledgeable and thorough. It only took me about 15 minutes to sign up and their premiums were cheaper than everyone else I tried, for the same coverage.

A+, Jake was knowledgeable and forthcoming and wanted to help straight out of the bat and not mislead like other insurance companies do. Looking forward to many years of a fruitful relationship. Thanks!

I am so disgusted with the service! I have a pool issue and they sent an electrician to take 3 photos of the filter!!! They denied the claim shortly afterwards! Still have not had a pool specialist come to the house! I have submitted documentation of maintenance we have done over the past several years and still not getting anywhere!

Very poor coverage. Denies most. Major runaround for claims check. Never got a check for one last year, gave up on calling. (Left on hold forever) fighting another one now. They bank on you giving up.

Connor was lovely to deal with after getting frustrated with AHS. After years of increases in annual premiums and service call costs, a price lock guarantee for 3.5 years with a base cost for 3.5 years costing less than 1 year for AHS was very appealing.

I have had Select Home Warranty for 3 years because of the yearly cost is a little lower than most. However, my garage door opened. Stopped working, it was not covered because the springs were the problem. Garbage disposal, received $75.00 total; cost to buy and replace was $200.00. Washer gave out; received $100.00; after the $65.00 service fee; received $35.00 for a new washer. Had a shower that was stuck; could not turn it on; nothing covered on that at all. Check the fine print, they knew the house was older and pretty much covered nothing.

The representative was very helpful. He offered various options and considered my age and financial status, as well as veteran status. I was impressed with his ability to answer any questions that I asked. I was successful in securing a home warranty that is comfortable/affordable/adequate for my needs.

Had a existing home warranty with another company. Was not happy with the service so I changed it was cheaper so I'm hoping is very good. Very friendly. So I made the switch. Be very interesting the first time I need service.

Jeff ** was excellent in getting me the coverage I needed to protect my home & at a great price. I was even able to add my septic, pool, & hot-tub for coverage. Now I can rest easy that my home is covered. Thanks again Jeff ** working with your supervisor to give me the best deal that I could afford.

I have a bad and awful experience with Select Home Warranty. They cancelled my policy and charged me $150 for cancellation and service fees which never happened. They are just worse and have no sense of helping customers. Select Home Warranty denied my claims two times, and they charged me monthly fees every month. I just wanted my $150 to be refunded to my account as I have never received their services and I got charged for nothing. I contacted my bank to dispute those unauthorized charges. They are liars. They did not fix my issues nor provide me a diagnostic. All they want is your money. I am so disappointed. I would never recommend anyone to sign up with them.

Kyle was very helpful explaining the various plans offered enabling us determine the best plan for our needs. We can rest assured that any unforeseen circumstances that arise will be manageable for us financially.

I called to inquire about a warranty for my home. Ed walked me through the coverage options and details. He answered all of my questions regarding the plan options. He provided excellent customer service.

DO NOT TRUST THIS COMPANY! Purchased two policies and paid for 3 years. Initiated an initial claim and it was initially denied. They then offered to provide $400 towards the amount $900. After learning my $65 service fee would not go towards the repair. I had second opinion done with a different company for no cost and what I was initially told was the problem with my AC was NOT the problem. This was confirmed when I paid for a 3rd diagnostic from different company! I was so upset, I called to cancel both policies. They want to deduct the $400 they were going to give me towards the repair from my refund!! It was never paid to the company they sent out, and the problem was not correctly diagnosed!!!!! I am still fighting with them!!!

When I called the 1-800 number to find out information about Select, the representative (Alan) was very friendly and was able to answer all of my questions. It sounds like it's going to be great, so I signed up!

The representative, Wayne **, was knowledgeable and helpful. He got me a budget friendly price for the coverage for all my appliances and services. I checked with a neighbor-friend, who recommended the company.

Daniel did an excellent job of explaining everything each time I have contacted him. I can't think of anything anyone else could have done a better job.

Had a very good experience with your representative. The only drawback was having to pay $2600 upfront instead of yearly. It would have been much easier if I could have paid the premium on a yearly plan.

I had a most pleasant conversation with your representative, Daniel. He gave me much information and reassurances regarding my service contract. He is a great asset to your company. Sincerely, Florence C. **

My experience with Mike ** was very professional. Mike explained how the Select Home Warranty coverage and claims process works, how to submit a cancellation notice and options for additional coverage. The only setback was I felt Mike was a little rushed in his presentation of the warranty

Great experience setting up my home warranty with Jake! Thank you! He was able to get me into a great plan with great coverage and the company offers great perks! I was surprised with everything he was able to provide me over the phone. Everything is covered in my house now, so I no longer have to worry in the near future about anything.

I have been with another warranty company for several years and was unsure about changing. After looking in to Select and starting the process, I received a phone call from Mike. He was very knowledgeable and patient. He was willing to answer all my questions and Select seems to be so much more affordable. I’m looking forward to using this company.

The agent was very knowledgeable and left me very satisfied with the information provided. He went through every question I had. I would recommend to all my friends. I’m very happy either way, the outcome.

Professional assistant, with helping make the right choice for our home protection, if there's a problem with our new home, a dedicated service that can be depended if ever needed, will remove any stress from the cost of repairing our home. 🏡

It was a pleasure speaking with Sean. His knowledge on my choices was amazing. He answered all my questions and concerns. I was able to receive 6 months free with my purchase of 3 years. The pricing was very fair based on my review of 3 other companies and the reviews I read were very good. Thank you for now covering my second home.

Very nice to work with lowered payment from the old companies. AHS BY HALF THANK THEM. Locked in for 3 years. Cut my service calls by 15$. Means allot to a senior citizen. Thanks again Jack. Awesome service. Talk to you in future. Dusty **

Easy to deal with. Clear and calm. Answered all questions. I was uncomfortable about using contractors I don’t know but he made it clear on the process and easiness of doing a claim. I would recommend this to anyone to protect you as a homeowner.

If I could give them 0 stars, I would! I've dealt with home warranty companies and this has to be the worst! DO NOT USE THIS COMPANY!!!! They are fraudsters. They will just take your money up front and not service your home or try to help. Their portal is basically useless, only good for filing a claim and nothing else. You have to call to check on a claim, find repair people, etc. Wait times on the phone averaged 40 minutes!!

Chase responded to my questions thoroughly through email and also when we wrapped the deal up via phone. Pleasant and informative. He assured me there were plenty of technicians in my area as well as informed me as to how to handle transactions where I have a long time technician who understands my systems when I would like to use them.

Signed up for a new home warranty plan from Select Home today. Process was very simple and agent spent the time to review and clearly explain all the available options. There was no pressure to select higher cost plans. The agent worked with me to select the best plan for my situation. Would highly recommend warranty company for anyone looking for a home warranty program.

J.P. Was wonderful. Had to call him back 3 times and he was pleasant and professional each time. He explained in detail the plans offered and assured me the one I chose would be good for me, new home buyer. I appreciate that.

My rep was very personable and did give me the hard sell. Looking forward to working with Select should the day come when I need it. I have had other home warranty policies with other companies in the past. From what I can tell, I will love using them!

Filed a refrigerator claim on 2/18/2026. After delays, they denied it saying my 9.5-year-old fridge was covered by LG 10-year warranty. That turned out to be misleading— the LG technician confirmed the warranty only covers the compressor, while the problem always involved other parts (~$500 repair). I reported this back, and then… nothing. No follow-up, no reimbursement. After nearly 2 months, I’m still being told to “wait 5–7 days” for a reimbursement form that never arrives. As of 4/15/2026: $0 paid. Poor communication, endless delays, and no accountability. Think twice before signing up.

Mr. ** was very professional and helpful the entire process. He understood all of my concerns and addressed all my questions. Mr. ** was also transparent with the standards and the agents I would be associated with. It was a pleasure talking to him about a potential relationship.

The best price and professional service I have found. I had one of these contracts years ago and it took over 30 days and lots of phone time to get my washer fixed!! I had to go to the laundromat all that time, lots of wasted money.

I’ve had a very good experience with Select Home Warranty. My service request was acknowledged quickly, the contractor arrived on time, and the repair was completed the same day. What stood out was how easy the process was — no runaround, no upselling, just straightforward service. If you want a warranty company that communicates clearly and handles issues without drama, Select is worth considering.

Smooth, simple, and professional. The sales rep made choosing a home warranty quick and stress‑free. I appreciated the follow‑up call after signing the contract—it shows they actually care about customer experience.

Connor ** is my Account Representative. He was very nice and helpful. He answered all our questions. I have used a competitor company for 11 years and never talked to a rep that pleasant. He was very quick getting information to us. He responded immediately when we sent an email with questions.

Select Home Warranty is the worst home warranty I have ever had. They look for every reason not fix broken appliances. They claim a Fridge that I have owned for about 10 years is still under manufacturer warranty and I should get with Frigidaire for repairs. This is despite that I have Coverage Plan: Platinum Care.

This company was probably the worst insurance experience I have ever had. After two years of accepting two claims that totalled 483.61. I had another claim that was going to total 650.00. They were going to send a plumber from 500 mi away and when I objected, saying there were good plumbers in our own state, I was told to get someone local and they would cover it. I did that and they refused the claim. I was angry and they said I could cancel the policy but would have to pay back the previous claim they paid of 483.61. They went ahead and cancelled it on their own. I am receiving 1148.61 for unused time forward, had to pay back my previous claim and I still owe the plumber 650.00.

I was called quickly and provided quick help. Chase provided me with multiple options and informed me of the best options and even promotions that are current. Thank you very much and I look forward to working with you.

Worst customer support. No support at all. Called multiple times for help and no progress. Claim has been sitting there for 3 weeks between assigning technician ordering parts and also using fine prints to charge me out of pocket. No supervisors available to resolve issue, one of the representatives was just putting me on hold then come back with same unhelpful messages. End up paying out of pocket, plus visit. Not recommended.

The process for filing a claim is simple. It can be a little slow at times depending on what broke. The first policy I ever purchased was a little clunky and it took around 2 months for a solution but overall not a bad price for what you get.

JP assisted me and he was polite and helpful with my questions. He listed all that my new policy covered. I would refer all my friends and family to Select Home warranty. I have peace of mind knowing that my whole house now covered.

My rep, Johnathan, was amazing and walked me through all the options that would best suit me after I closed on my home. It was a huge relief to find out that I was able to cover all the items I needed at home and lock in a rate for 3.5 years! Thank you all!

Select Home was half the price of my current home warranty company, and they offered the same services. The customer service was excellent, and there was no hard selling, so the process was straightforward and honest.

Service at the call center was very quick and helpful, getting me the exact information that I needed at setting me up with an improved and somewhat personalized plan. The website was less helpful, directing only towards a limited selection of plans with missing details. I recommend calling and speaking with a representative.

Liked the fact that he worked with me to get me a better deal. Nice voice, and had a good bedside manner. This is a reliable company from everything I read. And I'm elderly and can use all the help I can get!

I called select around 8 pm on Sunday. They still picked up and provided service. Alan was very polite and explained clearly. He tried selling me other products but was courteous and did not push unnecessarily which makes conversation much easier.

Ed was nice but there is a discrepancy with the service call price. Was supposed to be only $60 but my policy is saying $75 so definitely calling back about that. Covers lots of items inside plus hvac and roof leak issues.

My representative name is Mike ** and he explained every detail and review my Appliance in my home. Inform me of if planning to live in our home for five years or more we could save more on the warranty plan and also receive military discount. I purchased a five year warranty and receive one year free. Answer all my question. It made me feel comfortable and a better understanding of what items will be covered. Great job.

I tried to file a claim #** in December. The company that they assigned to me wasted my time. I tried several times to make an appointment with them and when I finally was able to get one, no on showed up! No phone call, nothing. Then today (4/13) I finally was able to try again to refile the claim, the person I was speaking to kept putting me on hold (why I don't know) and then a half an hour later, asked me for all the same information that I provided for the original claim months ago! At this point, I told them I would have to call them back in a few weeks or a month. They waste your time and are not worth the money. The never respond to your claims or take an hour phone call to submit one!

Zachary was very helpful in renewing my policy. He was very knowledgeable about the products offered. He offered me more options to consider. Thank you for your help. I hope to be able to use this service again.

They were extremely helpful and very convincing in the best way. They really took the time to understand my needs and worked hard to find me the best deals possible. I truly felt like they had my best interest in mind and were committed to helping me out. I highly recommend their service!”

My rep answered my questions and the process was very easy to come on board and leave my other home warranty company. My other company's rates are outrageous so this made the decision to come to Select a warranty a no-brainer.

JP was so easy to work with. He answered all my questions and concerns. He helped me make an informed decision on what I wanted to do. He never made me feel pressured. I wish all salespeople were like this.

The rep was extremely pleasant. He made sure I had all the relevant promotions that resulted in financial discounts which I appreciate. The rep made sure the policy selected would cover my home and meet its needs.

Received an advertising flyer in the mail. Our current home warranty with another company was coming up for renewal, so I thought I'd call SHW for a quote. They were about 40% more affordable for MORE benefits and coverage. Agent Jake answered immediately on a Sunday morning! He worked with my budget and offered a great deal for a multiple year contract. Highly recommend Jake as your contact.

The representative I worked with was absolutely fantastic. He was incredibly knowledgeable, took the time to thoroughly answer all of my questions, and made sure I felt confident every step of the way. His professionalism and patience really stood out, and he made the entire experience smooth and stress-free. Truly excellent customer service, I couldn’t have asked for a better experience!

I wasn’t sure what to expect honestly, as so many reps are just trying to make sales to get commission. The representative who helped me went above and beyond to help get me the right plan and the right discounts. I am so glad I spoke with him!

It’s my pleasure speaking to Jefferson ** (JP). He was polite and did an excellent job explaining the best coverage and promotion. I am very impressed and satisfied with the knowledge he has.. Thank you, JP

Prompt, courteous and understanding. Had a small contract issue that was resolved. Hoping the coverage is as great as is represented. The optional coverages are bit confusing, but they did help explain and verify it all. Will be utilizing them for a claim soon. First-time user.

Just signed up for home insurance and the service agent Dillan ** was very nice and very helpful. Don't have any reviews yet about service for repairs, yet but so far it's been a great experience!

The coverage provided at the cost for the plan is very reasonable. Similar plans with other companies were a few hundred dollars more. I withheld a star for two reasons. First, the salesperson was very pushy with trying to sell a multi year contract. While I appreciate the information and understand the benefits of doing so, I shouldn’t have to say no a few times to move on from the subject. Second, I had to call back two times to have the email of the contract sent to me. Having said that, I believe I made the right choice with Select based on the cost for coverage.

I have had to call your customer service at least 3 times about my pipe leak which has been going on for months, and all I got was the run around and we authorize up to 100.00 dollars for a licensed plumber to dx the problem and then fill out some forms for reimbursement, and if they can fix you'll have to pay out of pocket for the repair and then well reimburse you. If we could afford to prepay out of pocket for repairs to what was broken. We wouldn't need your service now, would we.

I have never dealt with a company like this before and I have had other warranty companies. If they can't find a company to service, you they ask you to find one in your area and they will pay you after you pay the company that did the work. Well, I did that and they take up to four to six months to repay you back and that is after you call them two to three times a week. I have a report in for service on my dryer. It is now over a week and still no service company yet. You be the judge if this ever gets up on the review board.

I spoke to a number of warranty companies and the rep at Select Home Warranty was able to understand my needs and was able to provide just that. I was happy to work with him and would not mind working with him in the future. We have not had to use the service at this time, but it sure does feel good to know that we are covered in case we do need something.

It is the biggest scam company. Do not trust this company. They are nice when they're trying to hook you up. After that You're done. If I have the option to give this company zero star I will do that. SCAM. SCAM. SCAM.

Bruce ** was the sales rep that helped me. He knew the product and understood my position not only as a homeowner, but also as an experienced real estate agent. Bruce got us a great deal on a warranty and I could not be happier.

Salesman was polite and was able to work within my budget. Have not used service yet but hope that the same customer service is applied. Salesman Kyle was able to get my warranty to a price I could afford and was able to do monthly payments.

They had the wrong address on my policy. It wasn't even close. Wrong street address and wrong street. Anyway the phone rep in the morning hours was able to correct it. So I am happy. I don't know how they had such a strange mistake. But she corrected the address and now it is the correct address.

We got this as part of our agreement when buying our house, and were bullied into extending the plan, but eventually discovered they will find a way out of fixing anything. The list of exceptions to what they’ll fix is disgraceful. The only thing they agreed to fix was our dryer, which was basically new, but the first guy they sent didn’t fix it right so we had to pay again for someone else to come fix it, and even that was a massive pain. I’m not fully convinced it’s a legitimate business.

I’ve had a home warranty, with several companies over the last 15 years. I went with this company because unfortunately they were the only ones I could find that serviced the area of the home we just purchased. BIGGEST mistake. Made all sorts of promises, including the amazing my rate will not go up for life which is what duped me. Well my pool pump went out. Seized.