
Maytag Washers & Dryers Reviews
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About Maytag Washers & Dryers
Maytag offers washers and dryers designed for reliability and heavy-duty performance. Its product range includes front-load and top-load washers, as well as gas and electric dryers. Since 1893, Maytag has focused on creating appliances that hold up to rigorous use, featuring user-friendly controls, strong motors and extensive wash cycles.
Visit www.maytag.com- User-friendly controls and features
- Quiet operation during cycles
- Frequent mechanical failures reported
- Poor customer service experiences
Review Summary
Nearly all reviewers are very dissatisfied with Maytag washers and dryers, saying machines fail far sooner than the brand's old reputation suggests. Many report control boards, transmissions and gear cases dying within one to three years. A small minority praise older units.
Reviews powering this summary
We bought our new washer 9 months ago and it is already broken.
Read full reviewWashing machine lasted 14 months from New.
Read full reviewThe washer went out after 4 loads. The motherboard fried out completely.
Read full reviewWe bought a Maytag washer two years ago for $900. The control board went out and replace is $700.
Read full reviewAfter about a year it began to slowly break down with part after part failing ...
Read full reviewYear and a half and transmission is gone. Repair bill is over 700 for a nearly new washing machine.
Read full review... it worked like a horse. Heavy loads, dirt and grime all got clean.
Read full review... my gas dryer is a beast. It is still going strong today in 2025 (28 years later).
Read full reviewThe problem is it does not, under any water level settings, add enough water.
Read full reviewHalf the clothes are dry when it's going. Then when it spins it spins the dirt right back into the clothes.
Read full reviewThere is not enough water to get the clothes clean or to wash. The clothes had dry spots on them when I would take out.
Read full review... blankets don't even get wet when you wash them, you can do double rinse but can't control the fill ...
Read full reviewThe clothing remained part dry and the rest stained.
Read full reviewI purchased this machine almost 6 months back and not once the clothes came out clean.
Read full reviewThe washer stopped working yesterday. Only 5 years old. Repair cost for Electronic Controller $563.
Read full reviewABSOLUTE TRASH FOR $700.
Read full reviewWe were told it was not worth fixing and received a quote for 731 dollars ...
Read full reviewThis machine in LESS than 1.5 years old and I need two new parts. ... Repairs are over $400. DO NOT BUY THIS MACHINE!!!!
Read full reviewMaytag washing machine broke within one month of delivery. ... Customer service gives a run around without any solutions.
Read full reviewI requested warranty service and have been waiting 10days. No one cares.
Read full reviewMaytag refuses to give us our money back and says it must be repaired under warranty.
Read full review... having nothing but problems with both only to find out nothing is covered under their warranty.
Read full reviewMaytag doesn't provide any service tech.. What kind of quality is this. Horrible service.
Read full reviewI have asked to speak with a supervisor several times yet none has called me back.
Read full reviewStupid machine waits until you have it loaded and detergent and stuff added before notifying you to clean with Affresh.
Read full reviewThe problem is there is no removable filter to clean lint and dirt that may not be removed in the water.
Read full reviewMy Maytag washer has to be totally torn apart to clean out the clean out filter.
Read full reviewLid latches are poor design.
Read full review6 month old washer lid lock broke. Cheap plastic part that will not let the washer run.
Read full reviewTop load washer is frequently out of balance and I need to rearrange laundry to get it to complete cycle.
Read full review... we get another phone call stating the part is on back order and no idea when they will get it.
Read full reviewI have a washer ... with water and clothes in a locked machine and they can’t send a technician to look at it for 2 weeks!!
Read full reviewThis part is on back order. They do not have it in stock.
Read full reviewSo far we have had to have the washer repaired 7 times and the dryer 2x.
Read full reviewThey ordered new part. Came in after a week and the part they received was also broken.
Read full reviewThey have replaced everything that could have been replace minus the motor and still it keeps failing.
Read full reviewReviews in this category are overwhelmingly negative. Most reviewers say their machine broke within months to a few years, blaming control boards, transmissions and gear cases, and contrast it with a decades-old Maytag that outlasted it. A few older units are the exception.
Reviews about reliability and longevity
We bought our new washer 9 months ago and it is already broken.
Read full reviewWashing machine lasted 14 months from New.
Read full reviewThe washer went out after 4 loads. The motherboard fried out completely.
Read full reviewWe bought a Maytag washer two years ago for $900. The control board went out and replace is $700.
Read full reviewAfter about a year it began to slowly break down with part after part failing ...
Read full reviewYear and a half and transmission is gone. Repair bill is over 700 for a nearly new washing machine.
Read full review... it worked like a horse. Heavy loads, dirt and grime all got clean.
Read full review... my gas dryer is a beast. It is still going strong today in 2025 (28 years later).
Read full reviewReviewers repeatedly say the machines don’t clean well, mostly because they use too little water. Common complaints include clothes coming out with dry spots or still dirty, loads twisting into tangled balls and long wash cycles. Almost no one praises the newer models’ cleaning performance.
Reviews about wash performance
The problem is it does not, under any water level settings, add enough water.
Read full reviewHalf the clothes are dry when it's going. Then when it spins it spins the dirt right back into the clothes.
Read full reviewThere is not enough water to get the clothes clean or to wash. The clothes had dry spots on them when I would take out.
Read full review... blankets don't even get wet when you wash them, you can do double rinse but can't control the fill ...
Read full reviewThe clothing remained part dry and the rest stained.
Read full reviewI purchased this machine almost 6 months back and not once the clothes came out clean.
Read full reviewReviewers feel they paid a premium for the Maytag name but didn't get their money’s worth. Many describe an $800 to $1,000 machine failing just after the warranty expired, followed by a $500 to $900 repair quote that approached the cost of a new unit. Reviewers repeatedly call the machines junk.
Reviews about value
The washer stopped working yesterday. Only 5 years old. Repair cost for Electronic Controller $563.
Read full reviewABSOLUTE TRASH FOR $700.
Read full reviewWe were told it was not worth fixing and received a quote for 731 dollars ...
Read full reviewThis machine in LESS than 1.5 years old and I need two new parts. ... Repairs are over $400. DO NOT BUY THIS MACHINE!!!!
Read full reviewReviewers describe long hold times, repeated runarounds and little help once something breaks. Many are frustrated to learn that the warranty covers only the drum or motor, leaving failures involving parts such as control boards uncovered. Several say Maytag refused a refund or replacement.
Reviews about customer service and warranty
Maytag washing machine broke within one month of delivery. ... Customer service gives a run around without any solutions.
Read full reviewI requested warranty service and have been waiting 10days. No one cares.
Read full reviewMaytag refuses to give us our money back and says it must be repaired under warranty.
Read full review... having nothing but problems with both only to find out nothing is covered under their warranty.
Read full reviewMaytag doesn't provide any service tech.. What kind of quality is this. Horrible service.
Read full reviewI have asked to speak with a supervisor several times yet none has called me back.
Read full reviewMany reviewers dislike the design of newer machines, citing Affresh reminders that lock the controls after clothes and detergent are loaded, inaccessible lint or clean-out filters, flimsy lid latches, excessive noise and frequent out-of-balance loads.
Reviews about design and usability
Stupid machine waits until you have it loaded and detergent and stuff added before notifying you to clean with Affresh.
Read full reviewThe problem is there is no removable filter to clean lint and dirt that may not be removed in the water.
Read full reviewMy Maytag washer has to be totally torn apart to clean out the clean out filter.
Read full reviewLid latches are poor design.
Read full review6 month old washer lid lock broke. Cheap plastic part that will not let the washer run.
Read full reviewTop load washer is frequently out of balance and I need to rearrange laundry to get it to complete cycle.
Read full reviewRepair service is a major source of frustration. Reviewers report repeated visits, technicians who cannot identify the problem and long waits for backordered control boards that leave them without a washer for weeks. Some machines still fail after repeated service.
Reviews about repairs and parts availability
... we get another phone call stating the part is on back order and no idea when they will get it.
Read full reviewI have a washer ... with water and clothes in a locked machine and they can’t send a technician to look at it for 2 weeks!!
Read full reviewThis part is on back order. They do not have it in stock.
Read full reviewSo far we have had to have the washer repaired 7 times and the dryer 2x.
Read full reviewThey ordered new part. Came in after a week and the part they received was also broken.
Read full reviewThey have replaced everything that could have been replace minus the motor and still it keeps failing.
Read full reviewMaytag Washers & Dryers Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Maytag Washers & Dryers Company Information
- Company Name:
- Maytag Washers & Dryers
- Year Founded:
- 1893
- Address:
- 553 Benson Rd.
- City:
- Benton Harbor
- State/Province:
- MI
- Postal Code:
- 49022
- Country:
- United States
- Website:
- www.maytag.com






















