Frigidaire Washers and Dryers

Twin stacked washer & dryer for a small space. Very large capacity, so that's good. Installed professionally 5/6/23. Pump hose is so rigid that it popped out of the laundry sink during the first wash, squirting water everywhere, despite being Zip Tied to the supply hose. It will NOT bend down into a "U" shape. I had to resort to additional zip ties and duct taping it to the side of the laundry sink. Looks AWFUL but I cannot pull the unit out to replace the blue plastic inflexible hose with the old, tried & true black rubber hose with the built in "U" (which worked for 24 years on my old washer). Frigidaire-Don't fix what ain't broke!! Use the rubber hoses. Also, the Normal cycle takes Forever! The spin cycle alone is 28 minutes. I thought it was broken & never going to shut off. My old Whirlpool washed in 35 minutes & was always efficient. Buyer, ask for a different pump hose if you are buying, especially if it needs to empty into a laundry sink.

There are a number of flaws in the design of this machine.

In May I bought a stack washer dryer unit from Home Depot. The unit I was replacing was Frigidaire and it lasted since 2008 so I felt like I was making a good decision. Also, the location is a condo and the unit is wired for a stackable unit. For four and a half months the unit worked so good. Absolutely had no complaint. The unit is a rental condo. I came to clean at the end of September and the dryer was making an awful sound the it made a horrendous sound and flipped the breaker. Inside the dryer was a screw that had fallen out of the cover for the heating element. The dryer smelled like burnt electrical. I couldn’t believe it. That will set the house on fire. Those screws are a very important part of the dryer and should not just fall out. I called the number I had for Frigidaire and they were calling themselves Electrolux.

I have had my MaxFill Washer for 5 years. Last year the water would only fill with hot. It was a faulty part that cost $100. I paid $600 for the washer new. Then the shocks went out a few months later. $300 for those parts. This washer still is not balancing and I'm just $200 away from basically paying for a new washer! This should not happen!! I wash 1 load of clothes a week and bedding every other week. Why should anyone HAVE to protect themselves from a POORLY built product with an extended warranty!? Frigidaire should acknowledge when they have done poor work and do what it right!!! I will never buy from Frigidaire again! Buyer beware!

The customer service department has lied to me about starting a review process to be sent a new washer machine which can't be repaired due to unavailable parts. They continue to say the process has started.

I have a Frigidaire washer dryer combo which was in my condo when I purchased it. I have the receipt, it is less than 4 years old, and it has been gently used. When I had trouble with the washing machine I contacted customer service. We discussed various options, including possible discounted parts but was told I would need to get an assessment by an authorized service provider at my cost. The first agent actually hung up on me when I suggested it might be financially prudent to just get a new machine. I called again a few days later and asked for contact information for a service provider.

I had a Frigidaire dryer that I bought off someone. On the 29th of January at about 8pm it made a loud noise like an exploration and caught fire. I tried to reach out to Frigidaire but then they asked me for serial number. Since I couldn't provide it because it got burnt. I expected Frigidaire to send a representative to verify this or better call the fire service department (L'île Bizard) for the report. We have been traumatized since that incident and Frigidaire hasn't called me back up until now.

Upon 3 years of light use and diligent lint trap and duct cleaning, the dryer of my Frigidaire laundry center combo caught fire and stopped working. Fortunately I was home and was able to put out the fire. After multiple attempts to obtain compensation from the company, I finally gave up. I refuse to pay $100+ for an assessment visit, to hear that it may cost hundreds of dollars to fix this machine, which I believe may continue to be a fire hazard. I will throw away a fairly new machine for lack of customer support, and buy a different set from a more reliable brand. I will never buy, or recommend any of Electrolux products ever again, and will file a lawsuit, as this could have easily gotten out of hand and threatened the safety of my family, or damage my property.

I WILL NEVER BUY FRIGIDAIRE AGAIN. WASHER DRYER COMBO MODEL: FFLG4033QW1 has a problem with venting lint, from day one of professional, authorized dealer installation. Three visits by Frigidaire authorized service reps all came to the same conclusion: there is a problem venting lint. All three reps said there was nothing they could do. Frigidaire offers NO WARRANTY for faulty equipment. Frigidaire refused to replace, refund or repair this broken washer-dryer combo. Just remodeled my kitchen and installed all new LG appliances. I WILL NEVER BUY FRIGIDAIRE AGAIN. Please consider doing the same

I have an extended warranty from Frigidaire which is basically worthless to me. They refused to cover a broken part on the Laundry Center that is 3 years old. A clip broke on the machine front which is causing the dials to malfunction. This is from a family of 2 adults which uses the machine maybe twice a week. So because it's the cover of the unit it is not covered under the extended Warranty. I spent over 2 hours on the phone with supervisors who just kept saying the part is not covered. So my machine is now worthless because we can't start the dryer. I would never purchase a Frigidaire product or an extended warranty from them again. I learned my lesson the hard way. The technician said it will be a $300 fix. I would rather buy a new product than to give them any more of our hard earned money. I suggest you do the same.