Maytag Washers & Dryers Reviews

Purchased a new set the end of Dec 2024. I had to call Maytag about the washer making a clicking noise after about a week. After their repairman was here about 7 times, it still is doing the exact same thing. Also the dryer will not dry 2 hand towels & a dishrag on "Quick Dry" cycle, after still the repairman was here 3 times. I was told to use the "Timer" setting & basically to lower my standards, or not compare to older models, that USE to be reliable. Maytag said because the numbers match the machine in troubleshooting, nothing they can do! Are you kidding me?!!! Six months old & can't dry 2 hand towels & 1 dishrag besides an unusual clicking noise on the washer! All my life I've only had Maytag but the new ones are junk!!! BUYER BEWARE!!!

We bought a Maytag washer in 2021. As soon as the warranty ran out so did the washer. First the agitator died and cost $ 200.00 to repair and now the belts and motor have burnt out. Even with the parts being provided by Maytag, it will still cost another $ 190.00 to install them. When we called Maytag service to try and get the parts under warranty, we gave them all the information about the washer, model number, date purchased, and even pictures of the parts needed with numbers from the technician.

I purchased a PetPro washer and dryer in June. I would not recommend this product to anyone. The washer goes off balance several times a week, especially when I'm doing a normal size or small load. I've called out the repair specialist twice so far and he comes, presses some buttons, gives me grief about how I load the washer, then leaves. He doesn't fix the problem. The day after he came out, it went out of balance again. Looks like I'm going to call him out a third time, even though I don't have any confidence in him fixing it. I've been doing laundry for 50 years and have never experienced anything like this before. I'm so disappointed.

Only made it 3 years before the belt went bad. We had our previous washer for 20 years and I wish I still had it!! I’ll never buy another Maytag. Their offer was a 20% discount on a new appliance. What a disgrace to an American-made brand.

Total garbage. I had a Maytag washer in my old house for about 18 years. Bought it new the week I moved in. Fast forward moved to a new house and I figured I'll buy another Maytag, should of read the reviews. The washer was always quirky. Some clothes would not clean or get wet. Over a hour to do a load. Washer was one month out of warranty when it got stuck on sensing and would not fill or do anything. Called a appliance repair man out and was told control board was faulty. Over 500 to repair. He suggested to contact Maytag. I did and initial was told that over a year and they cant help me. I said a washer should last more that a year and a moth. They reluctantly sent someone out and confirmed the board and the wiring harness had to be replaced and they would call me when the parts were in. 2 weeks go by and I called the place that was contracted by Maytag that the harness was on backorder and they had no idea when it would be in.

Purchased Maytag dryer on February 25, 2022 as a replacement for our Maytag dryer we purchased in 2009. On July 24, 2024 after 2 1/2 years the dryer stopped working. I called Maytag and was offered an extended warranty of 1 year before they sent someone out. Service rep. came and diagnosed problem as being the motor and blower. I later find out that the motor was covered under a 10-year warranty. Could not afford Extended Warranty so had to put it on monthly payments. Have contacted Maytag several times to see what they could do for me as a senior and all they offered was a $40 credit on my next purchase. Dryers should not fail after 2 years and a few months.

Don’t spend more money on a Maytag product. They will break down just as fast or faster than any other manufacturer, and you will pay $100 - $200 more for each unit. They deceive you by having stickers on the machines stating “10 year limited parts warranty.” Now you think all the parts are warranted for 10 years, which other makes don’t have. Guess what? It’s not all the parts, just some of them. And they know which parts go faster. Total deception. Their complete warranty is only one year for all parts and labor. That’s nothing for a major appliance that costs more than others.

I have been trying to log on to Maytag website for several months and cannot get any help. I purchased another set (2nd set) of washer and dryer and cannot use my account I have set up where I have registered all of my appliances.

In 2020 we had a flood that ruined our Hotpoint washing machine. We had it for many, many years and would be still using it had it not been for the flood. In making our purchase decision we wanted something good quality that would last as many years as the unit we were replacing. Based on their commercials, I thought Maytag was a good product. I was wrong. Paid over $900 for a washer. Broken after four years and two months. The 10 year warranty sticker on it didn't say one year real warranty, and then just motor and drum (not including $200 an hour labor) for years two through ten. If zero stars were an option, that is what I would have given the experience.

Only leaving one star because it has to have something. I bought a brand new washer from Maytag and it died after a year of use. I was gone with the military and they said they would not cover the cost. They offered me a 20% discount as the best they could do. I would not recommend any of these products to anyone looking.

I purchased a Maytag washing machine and dryer 4 years ago and did get an extended warranty. The warranty just ran out a few months ago and my agitator has stopped working. Was told it was the transmission. This is not covered under the 10 year warranty and was told very expensive to fix. Needless to say 4 years is all I got out of a Maytag so I will NEVER buy another one again.

We bought a Maytag washer two years ago for $900. The control board went out and replace is $700. That means the washing machine only lasted two years. Maytag customer service has told us it is out of warranty.

If I could give a zero, I would. I spent $2,000 on a Maytag fridge. I’m 7 months into owning the fridge and am currently waiting for the technician to get to my house and replace the compressor (for the second time already). Maytag’s customer service is garbage and their product is garbage. I will never buy anything with the Maytag or Whirlpool name on it again and I wouldn’t recommend anyone else buying them either.

We purchased our American made washer and drier and paid near 2000 dollars for our combo and didn’t get the extended warranty due to the fact we felt these were higher quality American made products that have a 10 yr motor warranty as seen on the front. It died 4 years into its life. The circuit board is out! Customer service told me that if I purchased the extended warranty they would do the repair. Why should you have to buy an extended warranty for something that cost so much and advertised as the best option. We are totally disappointed with our purchase! It makes me sick that our country's biggest companies that our parents and grandparents supported are so greedy. They can’t offer a product they can’t stand behind for more than 1 year. Sickening.

!!! My Maytag Nightmare!!! 4 months after we bought this pair of junk the lid broke and fell off, we called repair and the lonely maytag repairman came out and said it was not under warranty and that it would cost around $500 to repair if he could even get a lid…. Then charged us $70 to come and tell us that we could pound sand. So much for made in America, 10 year warranty… And to make things even better after about a year it sounds like a 747 taking off when it is in spin cycle. This is the worst piece of crap I have ever bought! You can rest assured that we spare no expense to let everyone we know about the crap you are foisting on your users! And now you have the nerve to want more money for your worthless warranty???

This retired couple purchased a Maytag Dryer (model YMED6230HC) in 2022 and used it frugally, cleaning the filter after each use. Less than 2 years later the dryer suddenly had no heat regardless of the setting I used. The qualified repair technician determined that it was the master control board which had died. The repairs would cost more than half the price of a new dryer. So I am left with paying for a service call and disposing of a useless dryer I need to haul out of the basement. Lesson learned. Buy an extended warranty right from the date of purchase.

Maytag Washing Machine Model: MVWB765FW3 Serial # C85170199. Purchased 2/2019 with an extended warranty until 2/2024. March 2024 machine starts to experience intermittent shut downs. This machine is digital. I would put in a load of laundry, select my desired wash cycle, and press start. The machine would attempt to engage, but would shut it self completely off. I immediately contacted the warranty number through Home Depot. I was told that my warranty had expired. No other solution was offered, nor was any additional information given. I subsequently hired an approved Maytag Repairman. The washing machine was repaired at an out-of-pocket cost to me of $305.03.

I bought a Maytag washer and dryer about 5 years ago. In that time they both have had repairs. Now they are broke again. Tried to contact Maytag customer service by phone. Cannot talk to anyone. Tried live chat. Keep getting cut off. When you start the live chat it ask what you are inquiring about and gives you a list to choose from then you are asked to wait until they connect you with the next agent. After waiting 510 mins/get disconnected and have to start over. When they do connect you the agent says they well be with you momentarily and after waiting get disconnect again, when you do get the agent to respond if you take too long typing your response they say they are disconnecting due to no activity. Have been trying for 2 days now. When the washer and dryer are working they do a great job.

Our second Maytag washer in 4 yrs now on the fritz (3 months old). Don't need a serviceman to come out for $150 to tell me the sensor is broke and costs more than the washer is worth to replace. Lid locked and no movement. Hard to believe they can be so bad and expect to stay in business. You would think a company slapping made in the USA on their product would have a modicum of pride.

We bought a new washer and dryer in May 2021. We had multiple sensor issues that we were able to fix reasonable cheap. Then yesterday, the washer quit completely. We had a tech come out and it's blown. It would cost $600 to fix it. $600. That's more than buying a new one. How does a motherboard go bad in 3 years?! And how is that not covered when it's the Main component of the machine??? I will never buy Maytag again. Ever.

Maytag used to be the best appliance company in the world. I was so excited when I got my Maytag dishwasher, assuming it would be as good, if not better, than the Maytag products I have had for more than 20 years. However, now the brand might as well be synonymous with fraud: They claim their appliances have a 10-year warranty, but that actually only pertains to the stainless steel body, not the working parts. And the one-year warranty is not a replacement warranty. Understand this: They are willing to send a repair company to your home repeatedly over the course of the first year, eating up your precious time and doing nothing to fix the problem, then on day 366, you are on your own, with a piece of garbage. I would have been better off with an appliance warehouse generic than this expensive paperweight. Maytag has gone from a respected name to a sham; please don't let them rip you off the way they have fleeced me.

I purchase a new Maytag washer (Model MVW4505MW) on May 29th, 2024. Today is July 2nd, 2024, and this washer has not completed a cycle since. It's been over a month and still not working. Had trouble with it from the start. Tech has been onsite for 4 times and washer still isn't working. They have ordered several parts, all of which have taken over a week to get and it will not work. I had to buy an additional washer (not a whirlpool or Maytag), since I could not wait this long to do laundry. I have been in contact with support (a Joke) and am not getting any action. Would love to return this piece of junk to Whirlpool but cannot get them to tell me where to send it. My conscience will not let me try to sell it or donate it. Serial number is CD1400121.

Kathy **. I am still having problems with my machine. I have had this machine for only 18 months, and it has been serviced 8 times. 7 for the same problem, I purchased an extended warranty, but I am told that they only cover parts. I have asked for compensation. I feel as a consumer I am in the right to ask. The last time a repair person came out they broke the drum, now I am without a washing machine for 7 days. Warranty people are saying that they can't deem that the machine is unfixable until the repair company says so. I am the consumer, and I am telling Maytag this machine is a lemon!! All I want is compensation. I should have to be inconvenienced just because your product is inferior. I saw that someone was able to get compensation. Who helped you with this?

Do not buy. I have the 5.2 cu ft washer and in the 4 years I have had it, it continues to break down. They have no answers for anything except the price for the part. FYI the valve I need cost $103. At the same time I can buy it on Amazon as well as many other sites for $20. DO NOT BUY MAYTAG. Wish they had these reviews when I bought mine.

Bought a Maytag washer in Oct 2023. Have had to call for repairs 4 times, with washer down over a week each time. It has cost me more at the laundromat than the cost of the washer. And I still have several months to go with their one year warranty.

I purchased a washer and dryer set from Lowe's. Within 2 months the dryer began having issues. When I pressed the power button nothing happened as if power was lost. A service company came out saw an error message and stated he would order the part. A month go by and no word. I'm now two months after and Maytag is pushing for me to just wait till they can get these people to reply. Their maintenance and warranty policy do not match the reputation they have of being a higher-end company. I will never purchase this brand again due to the lack of backing their product.

We purchased the Maytag Washer & Dryer set in Feb 2023. We have had nothing but issues since purchasing with the washer. It locks with clothes in it full of water and then stops. The repairman was out 4 times and every time he left it would work for a week and quit. We spent a fortune at laundromat. They ended up giving us a new in April 2024 and lo and behold, it did the same thing last night. All my appliances are Maytag and I would never purchase another one again. They are junk and definitely not made like they use to be. Did they outsource them to another country?

We have a Maytag Bravo XL washing machine, Since we purchased the machine I have been dissatisfied with it, Understanding it is designed to be energy efficient I have had to learn to soak clothes before loading them into the machine to make it think there is more than there really is in order to get enough water, secondly I have to unplug the machine after use because it will continually power up otherwise, but the final straw is it is rusting faster than a cheap car. The machine no longer new. It's about five years old but it has been kept clean, our home has a water softening system throughout, it should last longer than this. Worth the value? No. I cannot say that it is.

I am frustrated by the automatic sensors on my washer. Every three weeks, it gives a message that I have to clean my washer with Affresh. This happens after I have already put all my dirty laundry in the machine and poured in the soap. The machine will not allow you to continue with this load of laundry. It forces you to remove all the laundry and run the Affresh cycle. For a while I was wasting the soap, but then I figured out how to remove the soap tray and save the soap I had poured in. This may seem petty, but it is unacceptable to me to not be able to wash my laundry when I want to with this very expensive machine. I should have bought a cheaper one with less features.

Myself and a friend each purchased a MT large capacity top load washer. These washers don't wash. The drum is too large and the agitator wings do not touch the clothes on the outside of the drum. My friend's 4-year-old puked on his clothes and washed them in the MT washer. There was still puke on the clothes. She had to wash again. I go through rewashing regularly. In trying to contact MT to see if they have an agitator with wider wings, you get nothing but spoiled rotten millennials in customer service and parts who hang up the call when their feelings get hurt.

6 year old Maytag washer has already had $1300 in repairs. Now control panel blown. As part and labour would be almost $1K, have ordered new washer. NOT a Maytag. Absolute piece of garbage. Do not buy Maytag washer.

Our 5 years old Top load Maytag washer machine, stopped working and was making a loud buzz noise. I called Maytag Canada and I got a tech the next day to take troubleshoot our machine. During the service call, I was informed that I would need to replace the Computer board and the pump, which would cost nearly $650 in total. As a Biomedical equipment technician myself, I was surprised to see the technician attempting to diagnose the problem with only a few screwdrivers and no proper testing equipment such as a Voltmeter.

MVW6230HC2 Maytag Washer. Keep having to replace the water inlet valve part number W11096268. It will work for awhile then will not let any water in. We thought when first replaced it was fixed for a long time but it happened again. First fixed March 2023 then just in June 2024. Sad I have to keep the part on hand in my cabinet. I’d like to add it would be nice if the washer gave a few warnings before the washer cleaning cycle. It gives no warning. Put a load in & then it tells me. Then unload & run the cleaning.

Updated on 08/22/2024: Wanted to upgrade my 23 year old USA made Maytag washer/dryer with new and improved. They still worked and gave to my daughter. Having it repaired for the 3rd time in less than a year for heater going out. Contacted Maytag after 2nd repair and they said, "Sorry you are having issues," and nothing else. Called for 3rd repair for the same thing and customer service said, 'We will send someone out," and asked if I would like to buy an extended warranty.

Maytag Whirlpool same thing used to be known for quality and customer care now it's known as a joke and the worst product on the market. Don't believe any of the ratings that you see and I wouldn't say own one to figure it out. What a brand new washer they came out five times to repair decided to replace it finally, it's only been about a year never used, it really cost me more in cost of time waiting and phone calls and still waiting to get it reinstalled new. Don't waste your time anymore with Maytag Whirlpool, you might as buy the cheapest thing they sell, you're getting the same product.

Don't buy this brand, it's CRAP. Not enough water in the washer, I always have to had water, stains on clothes after wash, bizarre noise, I bought my Maytag brand new, technician came 2 times and told me the washing machine was normal.

If I could give 0 stars or less I would! Our 7 year old Maytag quit. Waited almost 2 weeks to come out the first time. They decided it couldn't be fixed. Because of our warranty they gave us a "new" one, but only from Bestbuy. Probably because it wasn't "new". It was refurbished!! 2 days after getting it, it broke too!! It's now holding a load of my clothes hostage sitting in water with the lid locked and no way of unlocking it. We've tried everything!! Now they won't be out for another week!!!!

Spoke with a customer service staff today and the guy was completely rude. Did not care about anything. I was trying to get across to him. Would not recommend Maytag or Whirlpool to anyone. They are crap. Stay away From the company all altogether, they don’t care about the customer.

We bought the top load washer and dryer and the performance was awful. Very loud, long cycle and did not clean or dry very well. We returned the units and were promised a refund within four to six weeks. We are still waiting for it after three months!!! They keep telling me that the cheque is in the mail and they don't know why I haven't received it. Just awful.

Horrible! Washer is 6.5 months old. Does not get extreme use as there is usually just two of us here. It would not drain. This was on a Tuesday. Called them as it is under warranty. Repair man came out Friday and said needed new computer board. Came to fix following Tuesday once part came in. On Tuesday, he said the motor was burned out. Came back next day. Next day, said the harness was broke, which is why it wouldn't drain, which caused motor to burn up and computer board to go out. So had to replace harness, the motor and computer board. UNREAL and never EVER AGAIN will I buy from this company. Called to ask for new washer and was told it was fixable so they would not do that. AWFUL!

So sick of the dumb sensors. The washer constantly shuts itself off due to clothes being unbalanced. The dryer constantly shuts itself off because it senses that the clothes are dry when they are not dry. Very unreliable! Would not recommend.

Bought a Maytag washer and dryer match set (went top loader from 3 year old front loaders because it was easier), worst mistake ever. Our Electrolux front loaders were impressive. Our Maytag dryer makes a loud buzzing noise during complete cycle and the washer makes a loud squealing noise during the rinse cycle, both under a year old and under warranty. Called for warranty service and they said there was no one in our area and we had to locate a repair service, pay for it and get reimbursed up to $200 which barely gets you a service call.

Have a washer. Not even 1 year old. Broke down in February. We are heading into JUNE. All they do is give a runaround!!! Awful customer service and the people they contract out to repair do NOT know what they are doing and lie. We will never buy Maytag again.

We bought a Maytag washer less than three years ago. It has broke three times. This time they can’t find out what is wrong with it. I have asked to speak with a supervisor several times yet none has called me back. The people I have spoken to claim to not have record that the washer was ever fixed but of course that is very false. They have spent more money on new parts for this machine than just giving us a new machine. It is very much advised you do NOT buy a maytag.

Bought washer Maytag 14 months ago. Warranty for 12 months. How convenient that the whole computer board goes out just after warranty goes out. They will fix it for 500.00 dollars as much as a new cost. They are just rip offs like everything else you buy today. Cheaply made. Expensive to buy.

My washer is HE. Always had issues with white smears on dark clothes. I use proper detergent, clean with Afresh every 30 washes. When it was three and half years started to smell. Followed recommended cleaning procedures including bleach. It's about 5 years old now and smells really bad with black gunk on top of outside of drum. No Maytag technician would come out to clean it. HE washers are bad as not enough water for cleaning clothes plus cold rinses do not get rid of bacteria so it gathers outside drum!

Do not buy Maytag, Whirlpool products, they suck, and will not cover implied warranty. Stay clear of them at all cost. Their products have defects now and you will be very frustrated with them, customer service says they are sorry but do nothing to help except try to charge what a new appliance would cost to fix the problem. Take it from me. Do not get involved with this company at all. You will have a miserable time with them.

I am very disappointed in the washer. Lid has broke twice in 6 years. Will cost half of what I paid for the washer to fix it. I will not buy another Maytag!!!! I can buy a new one for the cost of repairs. I am the only one that uses it, it has NOT BEEN ABUSED!! I have to push down on the corner of lid to get the lid to lock so it will wash. It's very inconvenient.

I purchased a front-load Commercial Washer and dryer in March of 2023. I purchased Maytag Commercial because I thought it would be the best. It started feeling like my clothes weren't being washed and my fabric softener wouldn't drain in November 2023. I called Maytag to get someone out to fix it. It took me until January 2024 to get someone out. He replaced parts and it still did not work. He said it couldn't be fixed. Long story short it is May 2024 and I just got off the phone asking them to replace it and they told me they would try and find another technician to come out because the warranty is to fix it. Not replace. PLEASE DO NOT BUY MAYTAG.

Model: MVW7230HW1. Serial #: CC37 01142. Maytag: 888-900-3381. Using Via Appliance. Ref: **. April 9th originally reported issue. April 12th: Via Appliance tech (agent of Maytag-Whirlpool) diagnosed, needed to order new transmission. April 30th, second Via visit, new tech arrives, discovers that the first tech did not order all parts needed - more parts ordered. May 10th - third Via visit, same tech as first time, tries to repair washer with replacement parts - claims parts not aligned properly, broken screw and motor now. More parts ordered, a commitment to return Morning of May 14. May 13: received text from Via with arrival time of 2p-5p on May 14. Not what we agreed to originally: attempts to change (noted below) failed. May 13th on phone with Maytag rep from SC, 32 mins, request new washer and change of time, no actionable result.

Bought a Maytag Commercial Technology washer and dry set 3 years ago. Washer began to have trouble with balancing a small load of laundry so we called a repair man. We were told it was not worth fixing and received a quote for 731 dollars to repair transmission housing and the stability rods. Washer has never been overloaded or abused. Warranty that is posted on sides says ten years but it only covers 6 actual parts on the washer.

I always wanted Maytag appliances, they were top-of-the-line. Well 4 years ago I bought a Maytag washer, big mistake. It cleans the clothes, no problem with that. This thing makes the awfulest noise, It bounces across the floor. I open it to see if the load is unbalanced, it is not. Turn it back on and the same thing. I will never, never, never again buy a Maytag washer. I also have the dryer, no problems with the dryer, but that washer is terrible. A 4-year-old washer should not need any repairs, no I have not called a technician, nor will I. I will throw this one away as soon as I can buy something else. No more Maytag washers ever.

Bought a range on 4/5/24. Wanted to return it because the whole stovetop surface heats up when the oven is on. Safety issue for my household. They will not take it back. Oven door gets hot also I need to use my mitts to turn knobs on stovetop.

We bought our top load washer 6 weeks ago. All of a sudden it stopped working. Flamingo Appliance came to repair it with no luck, he needed more parts. Another day or two. Came back and needed more parts, that was about 3 hours. Same day, he said we will need a harness, minimum 10 days. I spoke with Maytag and they could care less. So now a few trips to a week to the laundromat, costing us more money!!!! STAY AWAY from Maytag, they use to be a trusted name, use to be!

My new washer stopped working after one month. Called the number provided on Maytag's website. Unable to get anything from that number other than infinite hold music. With laundry piling up I had to find my own solution and called an appliance service company. They discovered loose cables in the machine and was able to get the machine running simply by seating the cables correctly. I was able to get someone from Maytag to respond when I contacted them through their Facebook page. They are refusing to cover the cost of the repair because the service company wasn't one of their "authorized" repair companies.

Junk products. Purchased their $1000 dishwasher in November 2022. It has spent more time being repaired than used. Every 3 months the same part breaks & I have to wait for the repair. Now Maytag refused to fix (just outside the 1 year warranty), it is the SAME PART! They also refused to replace even though it is obviously a lemon or horrible machine. We own a construction company & will never recommend their products to ANYONE. We tried to leave a review but Maytag blocked all reviews & then reported my account.

Washer. Horrible. I bought this washer November 2022. After a little over a year it broke already. I am on a very limited budget. I bought the washer at Lowe's. My warranty was out. I called Maytag and told them how upset I was and that I was a breast cancer patient on a very limited budget. They offered nothing to help but sell me an extended warranty for over 375.00 for one year which I only bought because I thought it would help. They then set me up with a scheduled appliance repair place who had horrible ratings and I would of had to wait a week for them to come out. I found a much better appliance place with great ratings and very honest and fair pricing. They came out the next day, diagnosed the problem and had it fixed in 2 days. Thank God for them.

I got a set of Maytag washer and dryer back in 2023. The washer has made started to make a very loud shifting/clacking noise during agitation and shifting throughout cycles. Had a warranty service repair tech come out to diagnose. While the tech agrees the noise is much louder than it should be, he was unable to find anything wrong with the motor and splutch. I called Whirlpool to express my concerns and that I have been a loyal whirlpool customer for many years and feel like they should take care of their customers. The whirlpool rep just kept on reiterating that because the tech said there is no problem with the machine there is nothing to fix. I have had old washers that are quieter than this washer. With that being said, they’ve lost me as a customer going forward.

We purchased our first New Washer in 25 years on March 25th from Lowe's with a 5 year extended warranty. It is a Maytag top loader. It worked 5 days and broke. We called and were told to call Maytag service which we did and they schedule us April 17th for a repairman to come and fix it. The repair said it was a broken wiring harness and he ordered the part. We were told he would come back as soon as the part was received. After a few days I called to find out when our part would arrive and was told it was backorder and it might be up to 7 months before the part arrived.

We have used Maytag products for over 30 years. We never had any problems. Washers, dryers, dishwashers etc. Even my parents used theirs for almost 40 years. However, the quality sure has gone down. We bought a new washing machine from Costco in 2019. After 4 years, a part rusted & broke. The 3rd party warranty company (Asurion) would only authorize a cheap fix. 6 months later, same thing, broken rusted part. That repair lasted 3 weeks. Only now the warranty expired. Costco doesn't care. Asurion doesn't care. I messaged Maytag Canada & was actually hopeful with their response. However, their final response was basically, it's not our problem. Also, 4 different responses from 4 different people. I guess when Whirlpool bought maytag, that was when they stopped caring. Save your money & your sanity. Buy a different brand. I hear GE makes pretty reliable stuff.

Don’t buy a Maytag! We purchased a washer and dryer set less than a year ago and have had water level issues with the washer since have had it. It's was supposed to be their top of the line 5.3 cu. ft. Smart Capable Metallic Slate Top Load Washing Machine with Extra Power, ENERGY STAR. They had their 3rd party technician come out 5 times and it still doesn’t get some of the clothes wet but they say it’s working as designed. By saying this there is nothing else you can do. They are terrible and do not stand by their products. An embarrassment to US companies.

I’ve always associated Maytag with Quality. Not anymore! Buyer beware of the Maytag Pet Prob Series washer and dryer. The dryer makes clicking noises that Maytag says is normal and is not covered by the warranty. So disappointed with their Customer Service and unwillingness to make it right. I will not buy another appliance from Maytag because of this experience!

Bought the washing machine in Oct -by Nov it won't start. Went back to Lowes for replacement. Got same machine again in Jan. By Feb broke again. Wait 6 weeks for parts/repair. By April broke again for the same reason as Nov and Feb. Machine won't start. Main board that controls all keeps breaking. Repair person said they do these calls all day.

Had a brand new Maytag washer installed on 3/28/24.. Three weeks later it stopped operating.. Electric circuits checked and working properly. Paid a premium price for these units based upon their "quality" and reputation... Extremely disappointed never again Maytag!

My mother purchased the Maytag washer in September 2019. It is now four years later and the glass lid on the washer is broken. The frame around the glass separated, so the glass slides out. I have never heard of a washing machine where the lid gets broken in four years time and they want me to pay over $600 to repair because the warranty wore out. That’s including the $152 they charge to send the repairman out to look at it. This is the first time we purchased Maytag and it will be the last.

We purchased a Maytag Washing Machine from Home Depot online February 16th; they delivered & installed it; No extended warranty; in 3 years & 2 months the main mother board is done! $560 + Labor.. the funny this is the Extended warranty doesn’t cover mother board replacements!! STAY AWAY FROM MAYTAG/whirlpool.. better to buy a cheaper washer and expect to replace it every 5 years… MAYTAG WHIRLPOOL aren’t reliable and built not to last…

Unfortunately, I will be joining the team who are not impressed with Maytag! I bought a Maytag washer because of the brand-name and felt very confident in the product. Only 4 1/2 years into this product I have found that it will cost me more to repair it than I paid for it, I called Maytag service to see if they could do anything because it seems ridiculous that a Maytag product would not last over five years and they had nothing to provide. Sorely disappointed!

As a kid, I grew up with Maytag. They were the best next to the Sears Kenmore. I purchased the top-of-a-line Maytag five years ago. The balancing is off. I called Maytag for the customer service. I was told the average repairs is $450, I couldn’t believe the prices. They quoted me over the phone for a washing machine that is nearly 5 years old. I’ve never had a washing machine and this time in my life. This is by far the worst washing machine I’ve ever used in 50 years when I purchased the Maytag, I thought I was purchasing quality Washing machine, way overpriced to fix where you can actually purchase a brand new one for the price to fix this one and that’s insane. I’ll never purchase tag again.

My 3.5 year old Maytag washer Model number MVWB765FW3 lid broke. It’s designed with an internal metal hinge that pushes on plastic each time it’s opened and closed. Eventually the metal hinge cracks through the plastic. I called customer service several times and each support person said it’s a very common issue with that model but they refuse to send out a good faith replacement and want around 400 dollars for a replacement lid. I was a Whirlpool person all my life but will be switching once my current appliances start to go.

I purchased Maytag washer and dryer online from Lowe’s 11-13-23. Was delivered 11-15-23. Worked fine until about March. Now it doesn’t wash the laundry detergent out of my clothes good. Leaves big spots on my clothes. Called for repair and repairman said I was using too much laundry detergent. I told him I didn’t even fill it to the first line. He said that was too much. Said I only needed 3 Tablespoons. Well guess what? With 3 T it still spots my clothes. He told me to use Affresh to clean the washer. It’s only 6 months old but I cleaned it anyway. Didn’t make a bit of difference. So now I’m trying to set up another repair visit but can’t get thru. End up holding for over 45 minutes each time I call. Plus when they emailed me copy of invoice repair it was a lie. The guy didn’t do anything to it that he listed he did. I can’t afford to just toss this out and buy a new one and I can’t stay on hold for 45 minutes waiting to set up appointment. I have to work for a living.

We have a major problem without a machine. Maytag service keeps canceling the service. Now I have water in the machine and they won't do anything about it. Worst service ever. It would be nice if they fixed it but they offered me a new machine for they'll give me $400 but $250 to ship it. Nice.

I wish I could have left less than one star, but then I wouldn't be able to post my review. I also wish I had found this site before I purchased my Maytag washer and dryer. They are hands down the worst washer and dryer I've e ever owned and quite possibly the worst I've ever used. I would prefer the laundromat to the noise, knocking, lack of cleanliness and the laughable drying function that lead to this o behemoth waste of money that sits in my laundry room. But like most people I can't afford to just throw these away and get other ones.

Purchased brand new Maytag washer and dryer 4 months ago, 3 weeks ago washer stopped pumping water. Called for service because still under warranty. They only have one service provider in my area and appointment was scheduled for today, took day off work. They just called and rescheduled for another 2 weeks from now. Extremely dissatisfied and will never purchase a maytag again.

This is the worst washing machine ever. It does not keep load balanced, I have to adjust each load at least once. It is the loudest washing machine I have ever owned! Very disappointed! I would give it 0 stars but had to do 1 star as 0 is not an option!

My wife & I have been talking about buying a new washer/dryer for quite a while, a few weeks ago (Presidents Week Sales) we finally did. They were delivered a week later. We live on the second floor of a condo (no elevator)…The delivery men were very nice. Anyway, the dryer was very, very loud…The delivery man…said, that there was something wrong with it (& there was a scratch on the side) so, we didn’t accept it. They had to go back down to the truck & retrieve our old dryer. Called Maytag…They had to SEARCH for a replacement, because they were low on inventory. Waited almost 2 weeks…Well, it came today…and it doesn’t work …Nothing, zero, dead! Down again they went…to retrieve our old dryer! Don’t know our next step, but…not happy with our purchase!! With all these complaints that I just read…these machines should be recalled & we should get our money back! Off to the store we bought them from!

I deeply regret purchasing a Maytag washing machine. It was purchased in November 2023. In February, there was a minor power surge at my home. The washer would not turn on after the surge. I called service. They showed up and informed us they had to order a part and they would return the following week. We set up a time for them to come, took off work, and never heard from anyone. They told us they would be here the next week. They came out, and said another few parts needed to be ordered. I again, set up a time for them to come out for the repair the next week. I took off work, and never heard from anyone. I called only to find out the parts have been back ordered and will not arrive until March 21. (Was told that by the service line; Maytag is still researching to find if the part has been Ordered. So here I am, a month without a washing machine. This machine is only four months old and under warranty. I will never purchase another product from them. Horrible service!!!

We bought a Pet Pro Maytag washer about a year ago. What I like:

Saying it's noisy is the least of the problems with this machine. The way it fills with water is an absolute joke. It begins agitating and spinning before water ever enters. Then it doesn't even cover the fabrics with water until much later in the process. I leave mine on max fill all the time so my clothing gets wet thoroughly. Then it comes out in knots that I have to unravel before putting in the dryer. Sometimes the soap doesn't even come out and I have to re-wash. Now to the button start, I have arthritic hands and wrists, and these buttons require so much pressure and you have to hold it for so long to start the process that sometimes I have to call for help. It is the worst machine in every aspect of a washing machine. My Maytag Neptune's were the best ever. What happened? Save yourself some aggravation, don't bother with this machine.

Going to keep this short and simple!! Problems the very first wash/day it was delivered..Call customer service. She basically said that she could send out a repair guy..Who in their right mind want something brand new to be work on..That's a problem right there :(.

MAYTAG MW4505MWO/SER CC1207742. Suggest this product be removed from consumers. Have had it for a year in April, and it has just been grief. The "sensor" button to start will not allow one thing out of balance and at times takes 10x to load and start which is about 12 minutes to do one load; regardless if it's jeans or sheets. This machine is absolutely the worst I've ever owned and Lowe's doesn't care that they are selling a faulty product. Repairman came out to check and said, "You have to lay it perfectly as it's super sensitive to balance." This is ridiculous and suggest DO NOT BUY.

I purchased a Maytag Washer and the lid is cracking on the bottom on both sides near the hinges. Of course, it is out of warranty. When you call the company they offer to sell you a new lid for over $400 plus installation. By the time I get done I could purchase a new washer. Google it and you'll find it is not an isolated issue. Would never buy another Maytag.

I purchased this washing machine from Best Buy in May of 2020. We purchased a new home and acquired both a washer and dryer Maytag models. Within 6 months, we had a technician out for water coming out of the front door of the machine and an issue with the detergent drawer. In the second year, I noticed some water on the floor to the rear of the machine. I checked all the hoses and lines and did not see any water. A few months later it happened again. It happened sporadically and did not leave a lot of water, but a small puddle on both sides of my floor. I am thankful for the fact I have a floor drain over the washing machine, or the floor and 1st floor ceiling would be ruined.

Never buy a Maytag or Whirlpool. Bought brand new washer and dryer. Dryer never worked from day one. When I call Maytag they refuse to replace it and tell me I have to deal with a repair guy. The repair guy has come 5 times and it still don’t work and Maytag doesn’t even care to exchange the dryer. They just keep telling me I have to deal with a repair guy. This brand-new dryer has been sitting in my garage for 6 months and when I call Maytag they are no help at all. Don’t even seem to care that my brand-new dryer doesn’t work and I have missed numerous hours at work meeting repair guys. Just keep telling me I have to meet the repair guy again and seem to be lying to me about things. Would never recommend Maytag or Whirlpool as they are the same company.

I purchased a new Maytag washer and dryer 6 months ago. The washer has thrown error codes several times. The first time the washer could not be used and it took 3 visits for the repair person to replace the motherboard. The second time the errors occurred the code indicates again the motherboard is faulty. The repair company ordered the part, but it is delayed. Luckily this time I can still use the washer on a different setting. When I asked to have my call escalated, customer service told me my account was not eligible for escalation as this was only my 2nd issue. To me two repair instances in 6 months would indicate a bad machine, especially for the price. I would never buy a Maytag again based on this experience.

Updated on 02/27/2024: Maytag apparently does not have service providers in all areas where they sell products. This includes warranty repairs. My 1 month old dryer took almost a month to get repaired. After countless hours and attempts to talk to a real person I was told that they had no service provider in my zip code. It took over a week for them to find a contractor to take the service call. 2 weeks later the dryer was repaired. How is a company able to sell products to customers in areas where there is no service provider? First and last Maytag product for me! Worst customer service ever. Only reason I gave them 1 star is because 0 wasn’t offered.

Maytag Commercial Technology is TRASH. Bought the pair 1 year ago. Repairman needed already. Wires, board, motor…not an easy fix. We don't have pets. Only family of 4. Used on the weekends only. Garbage. Save your money!

Bought a brand new Maytag washer $700, it was delivered on 10/30/2023. In less than 90 days the washer stopped working. Early December we contacted the box store we purchased it from and was told we needed to reach out to Maytag directly. We did. They referred to a local service company to execute their warranty services. They sent a technician out multiple times and he completes a diagnostic then orders parts, comes back replaces the parts and when it still doesn't work they have to come back out for a new diagnostic order new parts etc, cycle continues. Now we are told the motherboard needs to be replaced but the parts are on back order and estimated time frame of Feb. 13.

Dryer broke in less than 2 weeks, store would not exchange. They sent repairperson who ordered parts then broke console while installing interior parts. Dryer beginning to make original noise again and they want to send another repairperson!! This is unacceptable and an EASY WAY OUT for Maytag/Whirlpool!!!!

2 1/2-year-old washer, first pump was replaced. Second motherboard was replaced. (Fire hazard) wiring harness shorted out, sparking replaced entire wiring harness. Now it won’t fill up and spin proper. I’m done… already spent over 700 dollars and repair.

Horrible experience all around. Nobody cares and wait on hold for ever. I am currently on hold with Maytag and the store I bought the Maytag dryer from at the same time. Got 2 phones going. So far Maytag on hold for 40 mins. I have made multiple calls. The dryer repair men "fixed" the dryer after 1 month of waiting and after the first load it died. 6 months old. I have been without a dryer for 2 months. The repair company is horrible as well. Maytag support is just as bad. $1400.00 for my dryer, family of 6, it's chaos.

Bought 2020. Bought extended warranty ends 2024. Maytag will not acknowledge the extended warranty. I’ve called and called 3 out of 5 times they have lied to me. I do have warranty then I don’t. I have paid over $600 for repairs that they recommend the company to use. and it still doesn’t work. I video taped the still broken machine. I paid the $600 and I will not be compensated for a machine that doesn’t work. I went and bought a new NOT MAYTAG. Machine. The Maytag I have isn’t even 3 and a bit years old grrrgrrr.

Purchased a new Maytag top loader from Home Depot. The first load a screeching started during the agitation while washing. Progressively got louder. So loud can not be in the room and it can be heard outside. Called Maytag immediately since Home Depot does not have anything to do with appliances once sold. Maytag said they would send someone out the next day. The company they use only comes out 1 day a week to this area so I waited over a week.

My top load washing machine is the biggest piece of junk that ever bought. Do not buy this. It breaks all the time and I think the clothes are dirtier when they come out than when they go in. I will never buy another one.

I purchased a Maytag top load washer 3 of 22 and used it twice and the drum locked up. I called Maytag warranty. They said they wouldn't be able to come out and for like 7 days. I just bought this thing from Lowe's and it's already broke. So I called Lowe's and they agreed to swap out the washers. Got another new washer installed and it lasted for about less than 2 years and now my washer is broke down again. I did get an extended warranty because the damn thing is out of warranty now. They came out and looked at it and said the water pump and the board is all fried. Really!

Baught a Maytag washer 4 years ago. Within the first year had a tech out to replace the drum gears..next the lid broke. They wanted $250 for a new lid..today Nov 17/23. Now the control board is out..and to get a tech to come out it will be $150 then the part for control board will be close to $300 so now at $400. We are now $300 away from just buying a new washer..it's sad we spend $700 on the washer new 4 years ago. Now it's junk..

I bought a Maytag washer, it's been pure piece of crap, it worked for a short time and then started not walking but running across the laundry room, even moved the dryer as well. Everything about it is screwed up. Spend money trying to fix it, forget it, it's all a waste of money, however 13 years ago I bought one. It was great but three years ago I bought this piece of crap. I'll never buy Maytag or Whirlpool again especially for nearly $700. Just to be screwed over because they put piece of crap parts in it now.

I have a Maytag Top load washing machine. Had it for 2.5 years. There are only 2 people living in my house so the usage is very light. The unit stopped working, had the repairman out who told us the main computer board failed and would need to be replaced. The price of the computer board with labor would cost more than to buy a new washing machine. This washing machine is a piece of junk. I will never buy Maytag again.

Customer service wouldn't help, second washer in 6 years. The plastic tub around the metal wash tub is cracked and leaks at high spin on the last of the spin. They are a piece of junk. Never again. No help from Maytag either, I'd give it no star but had to give it one.

I bought a Maytag washer model #MVWB766FW1, because of the big sign on the washer door, 10 year limited warranty, I also boughy an extended warranty for 5 years (not being told that warranty starts the day it was delivered, not after the factory warranty ran out), so 5 years 14 days after purchase, the lid by the hinges broke, to me it was poor design, anyone knows when you drill holes in plastic it causes stress failure, called Maytag because it said in their description parts covered if anything that makes the item not work, with the new washers the door locks when in use, doesn't work if door not fitting properly.

We purchased new Maytag Washer and Dryer units in 2020 and have had nothing but issues with the products. We have paid for service and repair countless times over the last 3 years. Both the washer and dryer's computer boards just went bad and need to be replace - the amount for parts and repair is $1,000. I contacted Maytag to see if they would assist in purchasing parts because this is unacceptable for units that are less than 3 years old. They would not assist in the cost. I would never purchase a Maytag or Whirlpool unit again. I would advise anyone I know to never buy a Whirlpool product. They are terrible.

Dryer timer bad and is going to cost $300. I will not be buying any more of Maytag or appliances from Lowe’s. Few more hundred buys a new one, it’s not a good deal for anyone to experience. Maytag usually has been a good product but not this time.

I have bought my mama a brand new one last year and I did not realize how bad they were so I got me one. Also I had bought two of these and they are both the same. Does not put hardly any water in the washer. You can't wash more than a couple of pieces at the time. The only way to wash in hot water is to completely turn your Fossett off of cold, and then it only let you have a tiny bit a hot water, and then it won't let you back in to put more water in the ranks in cycle at the lead locks. This is the sorriest washing machine I have ever seen in my life. They need to go back to making washers like they used to.

The Maytag Bravos XL washer and dryer is the worst purchase I have ever done!!!! DON’T buy these products. It cost you more money to run and still don’t clean your clothes. The dryer doesn’t dry either. It takes me over 3 hours to dry. I have to babysit the towels and other clothes because they don’t tumble right and get bunched up. Very poor design and Maytag should replace these. Cost way more to run these than a cheaper brand. DO NOT WASTE YOUR MONEY!!!!

Bought washer dryer combo just over a year ago! A month after warranty ran out it broke! It is hands down the worst purchase I have ever done!!! Don’t buy a Maytag ever!!!! Junk!!! Never worked correctly from the beginning!! And I would suggest not buying anything from Best Buy either. They suck too!!

We purchased the Maytag washer/dryer combo in April 2022. First, the washer went bad, and now the dryer is messed up. I have never had so much trouble with a washer or dryer in 38 years! Maytag is supposed to be a good brand. :/ Horrible!

Purchased a Maytag Washing Machine on 9-8-2023. Lowe's would not let me return it 'cause of a 30 day policy. I have had people out at my house 4 times. No one spoke English and never fixed my problem with the machine. Now I'm out of 770 dollars. I will never purchase a Maytag AGAIN NOR FROM LOWE'S. GOD HELP YOU PEOPLE. Makes me sick. NO CUSTOMER SERVICE AT ALL IN LOWE'S NOR MAYTAG.

Do not purchase a Maytag. Their warranty is trash, customer service is ridiculously challenging to get a hold of, and the waiting period to get something repaired is insanity. I have never had such a bad experience with any appliance. Whenever my 2k Maytag washer and dryer finally reaches its destination, I will never purchase another one. I will either go with Amana or Samsung. This company has gone downhill. It use to be one of the best, long lasting appliances to purchase. All in all, I am severely disappointed in this company. And with all the terrible reviews they have, I would honestly expect a type of change in their company motto. Maytag, you suck.

This machine in LESS than 1.5 years old and I need two new parts. We use the machine max of 1x per week and I was offered no additional help from Maytag. Repairs are over $400. DO NOT BUY THIS MACHINE!!!!

Purchased the following Maytag washing machine. Model MVW6200KWO serial# CX5004909 at Home Depot about 2 yrs ago. The machine is now totally broken down. It started making a loud noise, then the water stopped draining out of the clothes, and now when you press start it jumps to the end of cycle without doing anything, the lock mechanism does not lock the door. We had it looked at and the technician said it would cost too much to fix and recommended we would be better with f buying a new machine. Who can afford to buy a new machine after 2 years?? Would never recommend buying this machine. I hope this helps someone out there. Very disappointed customer

Upon looking for appliances while building my new home, I literally called the companies to ask about the warranties, I was told by Maytag they had a full 10 yr warranty, now little into 7 yrs my ccu on my Maytag dryer has failed, I called Maytag and said the warranty only covers the drum, motor and parts,,, well the ccu is a part considering it's the brains of the unit, however Maytag said I would have to purchase the ccu for 462 dollars,,, not happening I will purchase a completely new set from another mfg, and I can assure you it will be nothing under the Maytag labels, kitchen aid, whirlpool, and some others, I'd strongly suggest staying away from their products as they are deceptive and basically flat out liars concerning their products,,,, btw on the front of each unit they have stickers that states 10yr warranty,,,, lying pricks. And for the kind of money they're charging it's worth a few extra bucks to go w a Bosch or Samsung,.

When a washer says "agitator". I was thinking of 1990's models, where the clothes actually gotten "agitated". I'm so disappointed in this washer. The name is what sold me. What a letdown. PLEASE BRING BACK THE OLDER MODELS "AGITATORS".

I have owned Maytag washers and dryers for almost 50 years. I ordered this washer on September 2 with a promise of delivery Sept 8, then it confirmed at Sept 19, on Sept 18 I was notified that I again had to set up delivery. After hours on the telephone with the delivery company and Maytag, a "lead" promised me a replacement washer with an "expedited" delivery. She then emailed me a delivery date of 9/25 which is exactly what I was able to get on their website without all of the calls and promise of an expedited delivery. I won't go into the details and trouble I had without a washer for almost three weeks and then making a trip to this house to be there for a delivery that never was to materialize. I then ordered a washer from the local Lowe's and bought a competing LG Brand with much better reviews that was delivered the next day.

I have a 2 yr old Maytag washing machine that has been broken for 6 weeks. I was instructed to use their authorized repair service, which I did. They replaced several parts & left. The washing machine was still doing the exact same thing It was prior to their “repair” and now smells like It is burning. Maytag said I had to use the same repair service or It would void my warranty on all the parts they replaced. They offered to reimburse my the $160 service fee. When they came back out, they said all they could do would be to replace the exact same parts they already replaced. At this point we had been without a working machine for a month. Maytag offered to exchange the machine for 80% discount. I paid an additional $188.00. After 10 days I called for an update and they stated the new machine was never ordered. They said It will be an additional 3-4 weeks to get a new machine. They are a total failure as far as product quality and customer service!

Updated on 10/8/2023: Continuing in my efforts to make the best of a poor purchase, I have read and re-read the owner's manual for the washer (previously noted). I have followed ALL manufacturer's suggestions. In an effort to 'problem solve,' yet again, I called my repairman's site to 1) just see if he was in my area, to see specifically what I was up against trying to wash a bulky load actually set on 'bulky' (two medium rubber-backed bath mats, two small bathmats, and two standard bath towels hoping to balance the load, as OFF BALANCE happens continually) and 2) ascertain if I was the one with a problem. Of NOTE: repairman has determined machine is balanced.

I purchased a Maytag Washer in December of 2021. I called Maytag to set up a service appointment because my washer stopped working (September 2023). The washer is 1 1/2 years old!!! The technician told me it was going to cost $788.00 to fix it because 4 of the 7 parts needed to fix it are not covered by the warranty. When I reached back out to Maytag to see if they could at least cover the parts they said there is nothing they could do. A washing machine should last more than 1 1/2 years!! DO NOT BUY A MAYTAG!!! The only parts they cover are the parts that usually do not break. Customer Service has ZERO care for their customers!! STAY AWAY FROM THIS COMPANY!!!

Unfortunately I can see in reading so many 1 star reviews for this model that our experience is not unique. We bought our Maytag MVW7232HW top load washer in Dec 2020 after extensive research, and thought that we were investing in a quality washer that would serve our small family for years to come. The Maytag brand used to stand for quality, and even the website claims that the average Maytag washer lasts for 10-11 years. The reality is a fraction of that. After 2.5 years of light use, the major mechanical components have already failed. During a wash, we heard a loud crack, followed by rattling, and then the washer failed to be able to complete a cycle - we would get stuck in a 'sensing' mode.

I bought Maytag washer and dryer November 2022. I chose Maytag due to their alleged dependability. I am a single woman that doesn't know crap about machinery. Felt assured in my selection. However, when my washing machine broke down 2 months after purchase I could not get a human being to answer their customer service line. Disconnected me twice and after being on hold for 15 min I gave up. Their online system to schedule service wouldn't allow me to make an appointment. Turns out after registering my appliance Maytag took over 2 months to recognize my model and serial numbers. I ended up paying $170 to have it fixed.

Not happy! Finally got a new machine that's larger, and no longer with a machine that doesn't have enough water to wash and rinse the clothes. That was a Maytag too. We just got this machine, tall top loader. Washes better than the last one, since it adds more water, but the start button doesn't work right. I had to try to start the machine for almost an hour with repeated efforts to push the 2 buttons and make the machine start the wash process. The lights come on, when I press on, but then the sensor continues to blink and never start the process. Finally after an hour of multiple tries (and not changing anything about how I was starting it) it suddenly worked. I also unplugged it and plugged it back in to see if it needed resetting. That didn't help either. When I was growing up, washing machines actually worked. What's the deal????

Score=0!! We’ve had nothing but issues with our washer. The motor was fried after having it for a month. It was replaced with a brand new unit - aka another piece of garbage. Our second washer has had a broken detergent drawer and a cracked lid twice. We’ve spent over 7+hrs on the phone with customer service. We continue to get the runaround or told there’s nothing they can do - except offer me a coupon code to buy a new washer (when mine is only 3 years old). They’re unwilling to help & acknowledge that the left hinge on the lid is defective. The plastic cracks in the same spot near the left hinge and eventually shatters, making the washer unusable bc it will not lock.

If you’re looking to buy a new washer and dryer don’t go with Maytag. Our last one lasted over 10 years, but they don’t make them like they used to. We had it for less than a year and the washer quit agitating. We have the top load, with an agitator. Our technician replaced the electronic board saying that might be the problem, but after a few loads it quit again. Our technician (who is through a different company) has been great, but when I’ve contacted Maytag to get their help they were less than helpful and didn’t seem to care. Our technician seems to get it to work every time he’s out, but after a few loads it quits again.

Bought my washer for $750 and only had it for a little over a year. Had a two year warranty. Called the repair company. They issued to come diagnose the problem. It's cost me $145 for 5 minutes of his time, just to tell me what went out and it wasn't under warranty. So he told me to call customer service. Called customer service and got nowhere fast. So now I'm out around $900 and have to buy another washer. What ever happened to the customer is always right! Save your hard-earned money and stay clear of Maytag. Bad product/customer service!!

Well my Maytag Top Load Washer is less than three years old and has a bad control board already... How does that even happen? There was no power surge, no blown fuse etc. A $460.00 repair for a $760.00 washing machine which I bought new in 2020. First Clue not to buy this brand was that the first one I bought came to me all damaged. This is the second service call on this piece of junk in two years, thankfully the first one was covered under warranty after one month of owning the thing.

My smart top load washer with extra power button - 5.3 cu. Ft. 4 is junk... Has ever worked correctly. I've called, I've emailed and now writing a review... 2" Of water is not enough to wash clothes. The agitator doesn't even turn but 1/16 of an inch. It also says rinsing when it's spinning... Maytag... This was very expensive. Here is a video.

I was so very excited to purchase this agitator free washer. The price was crazy expensive but I said hey I deserve a nice washer. Well I'm get so frustrated every time I have to was being or jeans. This machine blows air up from the bottom to move the laundry around and in turn what happens is the laundry gets TWISTED and becomes TANGLED. Then once the rinse cycle is in motion the laundry turns into one BIG BALL throwing the machine off balance.

Called Maytag services for the Home Depot a couple of times for the "ten year warranty" on parts and I was transferred so many times and after a long waiting they told me they had no one available in our area. Finally, they found someone and I was supposed to wait for a month without a washer machine.

I bought their "high end" washing machine in Nov of 2019, issues started shortly after with software. Got those handled, always had quirks like it would just shut off, not spin, etc. Then started making clunking noises, eventually quit working. Had a repairman come out and was quoted $650 for a repair. Called customer service, got zero help obviously. They already had my money, why would they help? I disassembled it myself to see what actually failed, since it is going to scrap anyway.

Garbage. 3 years motherboard goes out. 500 dollars parts and labor for a 800 dollar machine. Maytag won't stand behind their products Got the run around for a week. Computer board went out. The only thing they won't give a warranty on. Go back to the dial if you can't build a dependable machine maytag. Don't buy this machine.

I thought buying Maytag brand appliances would save me the hassle of repair/replacement costs in the long run. BIG MISTAKE!!!! I bought a maytag bravos washer and a dishwasher. Long story short worst garbage I ever spent money on. After about 2 years the washer is unusable and guess what not a single part would be covered by the 10 year warranty. Just guessing but it will probably be almost as expensive to get repaired than to buy another. Although the dishwasher is usable having to fix the little things is very irritating. So much for having an appliance for 20 years. MAYTAG GARBAGE.

Purchased this dryer February 28, 2023 and the timer for the dryer went out. Service repairman came out within two days and found timer to be the issue. Next day July 26th got a call that no timers available and had to contact manufacturer. Have to give them at least 21 days to find the part. So now after paying for a new dryer I have to go to laundromat to dry clothes for possibly a month as they will not replace the dryer and do not contribute to expenses incurred due to their defective product. I do not recommend and that's coming from customer who has purchased Maytag appliances for more than 20 years....disappointing.

Bought a $800 Maytag washer just over two years ago and the clutch went out which took the motherboard out with it. $490 in repair. Maytag wouldn't do anything for us to make it right. They were rude on the phone. Told me I should have bought the extended warranty. First time buying anything Maytag. Have always went with Kenmore and never had any problems and never had to buy an extended warranty. Should have stuck with Kenmore but the reviews were great for this model of Maytag.

I purchased a $2500 washer and dryer last Aug/Sept of 2023 along with a $250 5 year warranty. Within 2 months the dryer started making a horrible noise. So I called and scheduled an appointment for a MONTH out. The certified tech came out and found the problem the fan in the dryer was missing a giant piece. He said it was very common and he had been doing a few of them a week. Since I made the dryer appointment, the washer started stopping mid cycle and locking to the point we would have to unplug it from the wall to even get the door open. I asked if he could look at that as well and he said he could not I would have to make a separate order for the washer but he could tell me the problem was the motherboard also a very common issue with the set I purchased.

Reset that does not work - toggle your fuse box in the off position and unplug machine for 10 minutes. Plug in machine, reset the fuse box and then lift and close the top of the machine 6 times semi-slowly. This procedure MIGHT work on the sixth or seventh attempt. The phrase & "semi-slowly" is subjective. It depends upon YOUR tempo. It takes me about 30 minutes or so to make this work. Maytag sucks. I am very regretful I purchased this machine.

On January 2023, we purchased what we thought was a Maytag Smart Washer which we paid over $800.00 on sale for, only to find out that it's made by Whirlpool with a Maytag sticker on it. Since date of purchase, we have had 3 repair calls and 2 parts replaced. We are very disappointed and dissatisfied with the washer.

I recently purchased a home with a Maytag Washer Model MVWX655DW0. The unit was purchased in 2017 from Home Depot in Red Deer Alberta and the 10 year warranty was still valid. The machine started making a horrible grinding noise. I contacted Home Depot and they referred me to Maytag. I called Maytag on approximately June 19th and they said they were scheduling an appointment. I never heard back. So I called again and was told that the appointment was scheduled for June 25th which was a Sunday! The representative said that because it was a Sunday, the technician would be calling me to reschedule. Today is July 4th and I have NOT heard a thing.

I purchased a Maytag washer and dryer from Home Depot in February 25, 2023. Less than 3 months later it begin making a terrible noise. The repairman said he needed to replace the Cam kit which is the whole gear case! I talked to Home Depot and said this is totally unacceptable and I wanted a new washer. They said they would only replace if something went wrong in the first 48 hours! They gave me the Maytag customer number….I spoke to no less than 6 people….Kept getting transferred to someone who could “help.” Got absolutely nowhere! I have another repairman coming today….The washer worked fine for about 4 weeks then started making a very alarming LOUD noise again! I have a household with just my husband and I and I wash maybe 5 small loads of laundry a week….So it’s definitely not “overworked!” NEVER BUY MAYTAG!!!!

Warning! Read the fine print. We purchased Maytag washer and dryer because the name brand represented quality, reliability, and durability, not anymore! They are owned by Whirlpool now- check out consumer affairs and better business bureau reviews! My washer is 8 months old when it broke, a month later, AND over 20 HOURS of PAID time off wasted due to repair cancellations, and I’m still without a washer. $300+ spent in the laundromat the past month. Maytag could CARE less! Lemon Laws exist for this reason!

We bought a brand new set of top-line washer & dryer at Lowe's and only 6 months later, the washing machine sounds LITERALLY like a jet engine. We have to close the laundry room door just to make it bearable and you can still hear it OUTSIDE THE HOUSE. We called for warranty work and they sent out a tech to evaluate. His assessment was that the main bearing in the motor in the bottom of the unit was bad and the bearing can't just be replaced, but instead the entire motor, housing, etc has to be replaced. He went on to explain that it's a very common problem that they believe is caused by people using too much detergent. I showed him on the detergent cup where the 'fill line' is and explained that we only fill to that line. His response would be funny if it wasn't so ridiculous; "Yeah, that line isn't reliable... that's actually too much detergent and that's what caused your problem."

Customer Service Center representative were nice and helpful but could only offer the company option of replacing the complete control panel. The cover plate with the chipped paint is sold together and not separate. Since the cover plate will be exposed to a daily utility room and is so easily, there should be an option to buy the cover plate separately from the complete control panel to lower the repair cost to the consumer.

Purchased a Maytag MVW7230HW1 and matching dryer January 1, 2022. The unit stopped working a year and three months after purchase. We purchased this model due to online reviews and size and operation of the unit. It has an impressive 10 year warranty tag on the front (limited warranty on the drum). One should not have to purchase an extended warranty, especially to get up to three years out of an $850 unit. The washer was found to have a bad sensor and a bad electromagnet to control the drum and agitator operation. After waiting three weeks for service, and no one communicating with me, I came to an agreement with the warranty company to replace it with a new unit, resulting in a $200 charge to cover inflated purchase cost and purchase a new warranty.

Washer purchased at Lowe's in 2021 doesn’t get clothes wet, let alone clean, whether using deep water, or auto sensing cycle. Enclosed are 2 photos to show customers what they’ll be subjected to if they make the mistake of purchasing a new Maytag washer. The quality that the name once carried is not even close today.

We purchased a matching washer and dryer about 3 months ago. After 2 months the TOP LOAD WASHER Model: MVW4505MW stopped working. After a week their "certified service provider" (Premier Appliance Service) showed up. They ordered a part; then 2 weeks later, after canceling appointments & no contact, they finally showed up & said that part didn't fix it. Said the part we needed couldn't be ordered. My wife then called Maytag & got the part number that the "professional" couldn't find. It has now been a week & no contact. I called Maytag & they said, "Tough luck, we can do a thing." Now after 1 month of no working washing machine, we have to go to friend's house to do laundry. I wish we had read the reviews first! Don't buy Maytag!!!

We were so excited to purchase the Pet Pro washer & dryer but are extremely disappointed in how loud both machines are. Of course we can't return them now so we're out $2,000. There is no "satisfaction guarantee" so take your hard-earned money and spend it elsewhere.

We purchased a matching washer and dryer about 6 years ago from a local Lowe’s store. We paid a bit more for it because we remembered all of the old commercials about never needing a repairman. Boy were we wrong! Washer went silent last Thursday. It took forever to arrange for the repair. The local guy Maytag recommended walked in and before even looking at the machine commented it was the control board and he has to fix those “all the time “ He said the part needs to be ordered and he could say when it would be here. He charged us $65 and never called back to say when the part would be here. Now I have a house full of dirty laundry and the thought of going to a laundromat sickens me! I wish we forgot about the old commercial and bought the extended warranty. I wish we had read the reviews first!

I purchased a Maytag Bravos XL approximately 10 years ago, then I noticed rust under the surface paint, then later it started to leak, when looked at it had major rust issues, a washer that rusts. What a shame. Maytag used to a product you could rely on. Now it's junk. Actually had to use silicone to try and stop the leak. Never buy one again. Buyer beware.

My Maytag dryer is the best of the best. I would not buy any other brand in washers or dryers. They will last you and will hold up and outperform the other brands. I have bought other brands. They do not compare.

I purchased a Maytag Dryer from LOWE'S in December of 2022. The dryer has a one year manufacturer's warranty. In March of 2023 the dryer started to malfunction. In April I had Maytag tech come to my home and diagnose the issue IT is the timer switch that keeps tripping my circuit breaker causing it to shut down Model number MD4500MW. This part is on back order. They do not have it in stock. So now I am spending money at the laundromat.

Dryer has "stuck motor" according to the repairman. Contacted Maytag based on motor being covered under 10 year warranty. Stated the motor is on back order until possibly June. After hours on hold and talking to various people (refused to let me talk to supervisor saying they were in contact with one) I called the Maytag parts department in the same 1-800 number and was told the part was not on backorder. Called warranty service again and they said it was but they would try to get in 21 days. I can get it from Amazon (genuine part) in one day and they can't get it; this is their way of not honoring their warranty. Who can be without a dryer for 2 months! This is not the first Maytag product that I have had problems with.

I own a high efficiency washer and dryer set, bought new 2 years ago. I leave it on high water fill and double rinse. Any dark clothes need a 3rd rinse, then a good brushing with my hands to get the white spots out. It happens EVERY TIME. I am thoroughly disgusted with my washer and plan on selling this and get a new set. I am not a fan of the dryer either. I mean, who designed this stuff? A man?! A lint trap in the top of dryer? Every time you take it out to clean, you have to get your duster out as well to clean off the top of your dryer. I am

We bought this Maytag washer/dryer set 3 years ago in February. There is only 2 people in our household so not a high demand on the appliances. Put a load of laundry in today and everything started going haywire, showing several different error codes, stopping mid-cycle. Called customer service and was advised to unplug and reset circuit breaker. After doing that, machine wouldn't come on at all. Called appliance repair, they came out and was told the entire control panel needs replaced at a cost of $311.00 just for the part and another $200 for labor and trip charge. Will take a week to get the part. Talked with a supervisor at Maytag and expressed our dissatisfaction in a 3-year-old washer that had a major component go out in such a short time. Which is not covered under the 1-year warranty, not covered under extended warranty either.

After four years our Maytag washer would not advance from Sensing to filling the machine. We had a repairman come out and, after trying different things, he said it was either the motherboard or the valve and he could order both parts. The total would be $700+. We paid for his visit and immediately went out to buy another brand at only a little more of the cost for the Maytag repair. This time we bought an extended warranty. What an expensive mistake.