Maytag Washers & Dryers Reviews

I was so very excited to purchase this agitator free washer. The price was crazy expensive but I said hey I deserve a nice washer. Well I'm get so frustrated every time I have to was being or jeans. This machine blows air up from the bottom to move the laundry around and in turn what happens is the laundry gets TWISTED and becomes TANGLED. Then once the rinse cycle is in motion the laundry turns into one BIG BALL throwing the machine off balance.

Called Maytag services for the Home Depot a couple of times for the "ten year warranty" on parts and I was transferred so many times and after a long waiting they told me they had no one available in our area. Finally, they found someone and I was supposed to wait for a month without a washer machine.

I bought their "high end" washing machine in Nov of 2019, issues started shortly after with software. Got those handled, always had quirks like it would just shut off, not spin, etc. Then started making clunking noises, eventually quit working. Had a repairman come out and was quoted $650 for a repair. Called customer service, got zero help obviously. They already had my money, why would they help? I disassembled it myself to see what actually failed, since it is going to scrap anyway.

Garbage. 3 years motherboard goes out. 500 dollars parts and labor for a 800 dollar machine. Maytag won't stand behind their products Got the run around for a week. Computer board went out. The only thing they won't give a warranty on. Go back to the dial if you can't build a dependable machine maytag. Don't buy this machine.

I thought buying Maytag brand appliances would save me the hassle of repair/replacement costs in the long run. BIG MISTAKE!!!! I bought a maytag bravos washer and a dishwasher. Long story short worst garbage I ever spent money on. After about 2 years the washer is unusable and guess what not a single part would be covered by the 10 year warranty. Just guessing but it will probably be almost as expensive to get repaired than to buy another. Although the dishwasher is usable having to fix the little things is very irritating. So much for having an appliance for 20 years. MAYTAG GARBAGE.

Purchased this dryer February 28, 2023 and the timer for the dryer went out. Service repairman came out within two days and found timer to be the issue. Next day July 26th got a call that no timers available and had to contact manufacturer. Have to give them at least 21 days to find the part. So now after paying for a new dryer I have to go to laundromat to dry clothes for possibly a month as they will not replace the dryer and do not contribute to expenses incurred due to their defective product. I do not recommend and that's coming from customer who has purchased Maytag appliances for more than 20 years....disappointing.

Bought a $800 Maytag washer just over two years ago and the clutch went out which took the motherboard out with it. $490 in repair. Maytag wouldn't do anything for us to make it right. They were rude on the phone. Told me I should have bought the extended warranty. First time buying anything Maytag. Have always went with Kenmore and never had any problems and never had to buy an extended warranty. Should have stuck with Kenmore but the reviews were great for this model of Maytag.

I purchased a $2500 washer and dryer last Aug/Sept of 2023 along with a $250 5 year warranty. Within 2 months the dryer started making a horrible noise. So I called and scheduled an appointment for a MONTH out. The certified tech came out and found the problem the fan in the dryer was missing a giant piece. He said it was very common and he had been doing a few of them a week. Since I made the dryer appointment, the washer started stopping mid cycle and locking to the point we would have to unplug it from the wall to even get the door open. I asked if he could look at that as well and he said he could not I would have to make a separate order for the washer but he could tell me the problem was the motherboard also a very common issue with the set I purchased.

Reset that does not work - toggle your fuse box in the off position and unplug machine for 10 minutes. Plug in machine, reset the fuse box and then lift and close the top of the machine 6 times semi-slowly. This procedure MIGHT work on the sixth or seventh attempt. The phrase & "semi-slowly" is subjective. It depends upon YOUR tempo. It takes me about 30 minutes or so to make this work. Maytag sucks. I am very regretful I purchased this machine.

On January 2023, we purchased what we thought was a Maytag Smart Washer which we paid over $800.00 on sale for, only to find out that it's made by Whirlpool with a Maytag sticker on it. Since date of purchase, we have had 3 repair calls and 2 parts replaced. We are very disappointed and dissatisfied with the washer.

I recently purchased a home with a Maytag Washer Model MVWX655DW0. The unit was purchased in 2017 from Home Depot in Red Deer Alberta and the 10 year warranty was still valid. The machine started making a horrible grinding noise. I contacted Home Depot and they referred me to Maytag. I called Maytag on approximately June 19th and they said they were scheduling an appointment. I never heard back. So I called again and was told that the appointment was scheduled for June 25th which was a Sunday! The representative said that because it was a Sunday, the technician would be calling me to reschedule. Today is July 4th and I have NOT heard a thing.

I purchased a Maytag washer and dryer from Home Depot in February 25, 2023. Less than 3 months later it begin making a terrible noise. The repairman said he needed to replace the Cam kit which is the whole gear case! I talked to Home Depot and said this is totally unacceptable and I wanted a new washer. They said they would only replace if something went wrong in the first 48 hours! They gave me the Maytag customer number….I spoke to no less than 6 people….Kept getting transferred to someone who could “help.” Got absolutely nowhere! I have another repairman coming today….The washer worked fine for about 4 weeks then started making a very alarming LOUD noise again! I have a household with just my husband and I and I wash maybe 5 small loads of laundry a week….So it’s definitely not “overworked!” NEVER BUY MAYTAG!!!!

Warning! Read the fine print. We purchased Maytag washer and dryer because the name brand represented quality, reliability, and durability, not anymore! They are owned by Whirlpool now- check out consumer affairs and better business bureau reviews! My washer is 8 months old when it broke, a month later, AND over 20 HOURS of PAID time off wasted due to repair cancellations, and I’m still without a washer. $300+ spent in the laundromat the past month. Maytag could CARE less! Lemon Laws exist for this reason!

We bought a brand new set of top-line washer & dryer at Lowe's and only 6 months later, the washing machine sounds LITERALLY like a jet engine. We have to close the laundry room door just to make it bearable and you can still hear it OUTSIDE THE HOUSE. We called for warranty work and they sent out a tech to evaluate. His assessment was that the main bearing in the motor in the bottom of the unit was bad and the bearing can't just be replaced, but instead the entire motor, housing, etc has to be replaced. He went on to explain that it's a very common problem that they believe is caused by people using too much detergent. I showed him on the detergent cup where the 'fill line' is and explained that we only fill to that line. His response would be funny if it wasn't so ridiculous; "Yeah, that line isn't reliable... that's actually too much detergent and that's what caused your problem."

Customer Service Center representative were nice and helpful but could only offer the company option of replacing the complete control panel. The cover plate with the chipped paint is sold together and not separate. Since the cover plate will be exposed to a daily utility room and is so easily, there should be an option to buy the cover plate separately from the complete control panel to lower the repair cost to the consumer.

Purchased a Maytag MVW7230HW1 and matching dryer January 1, 2022. The unit stopped working a year and three months after purchase. We purchased this model due to online reviews and size and operation of the unit. It has an impressive 10 year warranty tag on the front (limited warranty on the drum). One should not have to purchase an extended warranty, especially to get up to three years out of an $850 unit. The washer was found to have a bad sensor and a bad electromagnet to control the drum and agitator operation. After waiting three weeks for service, and no one communicating with me, I came to an agreement with the warranty company to replace it with a new unit, resulting in a $200 charge to cover inflated purchase cost and purchase a new warranty.

Washer purchased at Lowe's in 2021 doesn’t get clothes wet, let alone clean, whether using deep water, or auto sensing cycle. Enclosed are 2 photos to show customers what they’ll be subjected to if they make the mistake of purchasing a new Maytag washer. The quality that the name once carried is not even close today.

We purchased a matching washer and dryer about 3 months ago. After 2 months the TOP LOAD WASHER Model: MVW4505MW stopped working. After a week their "certified service provider" (Premier Appliance Service) showed up. They ordered a part; then 2 weeks later, after canceling appointments & no contact, they finally showed up & said that part didn't fix it. Said the part we needed couldn't be ordered. My wife then called Maytag & got the part number that the "professional" couldn't find. It has now been a week & no contact. I called Maytag & they said, "Tough luck, we can do a thing." Now after 1 month of no working washing machine, we have to go to friend's house to do laundry. I wish we had read the reviews first! Don't buy Maytag!!!

We were so excited to purchase the Pet Pro washer & dryer but are extremely disappointed in how loud both machines are. Of course we can't return them now so we're out $2,000. There is no "satisfaction guarantee" so take your hard-earned money and spend it elsewhere.

We purchased a matching washer and dryer about 6 years ago from a local Lowe’s store. We paid a bit more for it because we remembered all of the old commercials about never needing a repairman. Boy were we wrong! Washer went silent last Thursday. It took forever to arrange for the repair. The local guy Maytag recommended walked in and before even looking at the machine commented it was the control board and he has to fix those “all the time “ He said the part needs to be ordered and he could say when it would be here. He charged us $65 and never called back to say when the part would be here. Now I have a house full of dirty laundry and the thought of going to a laundromat sickens me! I wish we forgot about the old commercial and bought the extended warranty. I wish we had read the reviews first!

I purchased a Maytag Bravos XL approximately 10 years ago, then I noticed rust under the surface paint, then later it started to leak, when looked at it had major rust issues, a washer that rusts. What a shame. Maytag used to a product you could rely on. Now it's junk. Actually had to use silicone to try and stop the leak. Never buy one again. Buyer beware.

My Maytag dryer is the best of the best. I would not buy any other brand in washers or dryers. They will last you and will hold up and outperform the other brands. I have bought other brands. They do not compare.

I purchased a Maytag Dryer from LOWE'S in December of 2022. The dryer has a one year manufacturer's warranty. In March of 2023 the dryer started to malfunction. In April I had Maytag tech come to my home and diagnose the issue IT is the timer switch that keeps tripping my circuit breaker causing it to shut down Model number MD4500MW. This part is on back order. They do not have it in stock. So now I am spending money at the laundromat.

Dryer has "stuck motor" according to the repairman. Contacted Maytag based on motor being covered under 10 year warranty. Stated the motor is on back order until possibly June. After hours on hold and talking to various people (refused to let me talk to supervisor saying they were in contact with one) I called the Maytag parts department in the same 1-800 number and was told the part was not on backorder. Called warranty service again and they said it was but they would try to get in 21 days. I can get it from Amazon (genuine part) in one day and they can't get it; this is their way of not honoring their warranty. Who can be without a dryer for 2 months! This is not the first Maytag product that I have had problems with.

I own a high efficiency washer and dryer set, bought new 2 years ago. I leave it on high water fill and double rinse. Any dark clothes need a 3rd rinse, then a good brushing with my hands to get the white spots out. It happens EVERY TIME. I am thoroughly disgusted with my washer and plan on selling this and get a new set. I am not a fan of the dryer either. I mean, who designed this stuff? A man?! A lint trap in the top of dryer? Every time you take it out to clean, you have to get your duster out as well to clean off the top of your dryer. I am

We bought this Maytag washer/dryer set 3 years ago in February. There is only 2 people in our household so not a high demand on the appliances. Put a load of laundry in today and everything started going haywire, showing several different error codes, stopping mid-cycle. Called customer service and was advised to unplug and reset circuit breaker. After doing that, machine wouldn't come on at all. Called appliance repair, they came out and was told the entire control panel needs replaced at a cost of $311.00 just for the part and another $200 for labor and trip charge. Will take a week to get the part. Talked with a supervisor at Maytag and expressed our dissatisfaction in a 3-year-old washer that had a major component go out in such a short time. Which is not covered under the 1-year warranty, not covered under extended warranty either.

After four years our Maytag washer would not advance from Sensing to filling the machine. We had a repairman come out and, after trying different things, he said it was either the motherboard or the valve and he could order both parts. The total would be $700+. We paid for his visit and immediately went out to buy another brand at only a little more of the cost for the Maytag repair. This time we bought an extended warranty. What an expensive mistake.

Our 2 year old Maytag washer failed in Dec. 2022. Maytag was contacted and they had a technician come out. He said there was sediment on the pump, cleaned it out and put it back on. He turned it on and it worked and he left. We ran 3 loads of laundry and it quit working again. I took the pump off and cleaned it again (I couldn't find anything in it). I put it back together and it did 2 loads of laundry and quit again. By the 4th time it wouldn't work at all. I contacted the service provider and they ordered a pump. According to them it was on backorder. It is now March 27 and the washer is still inoperable as we do not have the new pump.

The machine has all kinds of options for cycles, temperature, special options, etc, but nowhere for a water level selection. The washer has an extra large basket for washing large loads and comforters, but no options for water levels to accommodate a large load. I am adding 5 to 6 gallons of water to the machine to get enough water to wash the large loads. I can just wash small loads and this will work takes twice as long, but how do you divide a comforter?

Evidently Maytag's business model nowadays is either your washing machine is supposed to just sit and collect dust, or you need two of them in order to have one that works. We purchased one of their "top of the line" washers right at two years ago and it has been inoperable for a week after calling their product support and authorized repair company. Once the clowns come out to "troubleshoot" they'll order the part. If it is like the last time it quit working it will take another three weeks for them to get the part and replace it. Extremely poor way to treat your customers, I will never buy another Maytag product.

My experience turned really sour after my washer went after 2 years I purchased from Earl B Feiden, my mistake or not by not purchasing a longer warranty, well earl b feiden was willing to offset some costs which will help, they even went to Maytag to see if we could get a warranty and they totally said no, I’ll never buy a Maytag again, 2 years for a washing machine to break down is not good.

I contacted the company online concerning the break down of the washer which I purchased on 2/24/2020. On 2/23/23 I had put a load of clothes in the washer and heard a loud noise coming from the washer. The washer was going through cycles with out washing clothes and leaving water in the tub. Loud noises was coming from dryer and error message showed up on the display. I had to take wet items from the machine and wash elsewhere. I contacted the company and stated someone would be in touch. As of 3/15/23 no response.

This is a new set to Maytag 2023 5.5 extra power washer and dryer. We bought the large capacity washer and dryer for king size bedding. The washer doesn’t wash properly and leaves marks all over the clothes. Also has air bubbles and doesn’t wet the clothes or bedding. We bought the Downey ball for the softener. That doesn’t work either. Leaves softener stains all over the fabric.

My neighbor just had a garage sale prior to moving. I saw he had a Maytag washer and dryer set that looked almost new for sale for $600. I asked him if they work ok and he said nothing wrong with them. I bought them for $500. He’s moved out now and is probably relieved to be rid of this joke of a machine. Who designed this? The water never covers the clothes! Are you kidding me?! Stay away from these. The only consolation is the dryer works fine and would cost more than I paid for both.

I purchased a Maytag model MVWX655DW1 in May, 2019 for second home in Florida. Due to covid restrictions, home was unoccupied for 2 1/2 years. The washer was used 8 months by 2 adults. The machine started banging, shaking and moving out of place. I called for repair and was told the suspension rods failed for a replacement cost of $364.08. This is 1/3 of what I paid for the machine. I have the parts and they were inspected by a technician who said that they were not bent or broken. Poorly designed! I wrote to Maytag. They keep saying out of warranty. That is not acceptable for 8 months use.

I've had this machine for 7 months. I have never seen it work as advertised on TV or online. I put blankets on my furniture for my two dogs and thought this machine would be awesome to keep these blankets clean all the time. Well, I was wrong. The washer does NOT remove the hair and if there is hair in the agitator after a wash it's very little while the non-pet pro Maytag (7 years old) dryer I have removes most of the hair left from the wash. The agitator rarely collects any hair. When it does it's such a tiny amount.

New $1100 washer had a hidden leak on the underside of the "oxi" dispenser, and developed extensive rust of the underside of the cabinet top. Maytag rejected our claim. Escalation of our claim didn't help, and we were left with a defective product and a stonewall from Maytag.

Called customer service. Wanted tech. help to repair machine. Only help was to call service company to come out to repair. They will sell you parts but no help in finding what part you need. Want to repair machine myself.

We purchased a Maytag Washer (MVW7230HW0) in August of 2021. It is now 18 months old and broken over 4 times. Today I was told by Maytag that repair parts are at least 3-4 weeks out. I am giving up on this product. We have replaced the drain pump now twice, a hose had a defect within the machine causing a water leak, and now we are waiting on a replacement wiring harness and heat shield.

I bought my Maytag commercial top load and I loved it! How 14 months later the agitator motor went and I’ve been waiting 2 months for the part to come in! Every week they say next week, they couldn’t care less that I’m spending $100 a week at the laundromat, could have bought a new washing machine. When I’ve called them just just say maybe my repair company should look elsewhere for the part if I’m in a hurry. I will NEVER buy a Maytag or any of their sister companies products again! I think a $1400 washer should last more than 14 months.

We purchased a Maytag washer two years ago. We are a retired couple. The washer looks brand new. The washer cost us $800.00+ and we purchased a matching dryer. In fact, we purchased another Maytag washer and dryer for our lower level. We feel cheated by your company. Maytag has always had a good name. We see it on social media now, not so much.

I have Maytag MVW7232HW0 and it is HORRIBLE, DO NOT BUY!!!! Aggressive shaking and extremely loud. Tech came out 5 times in 4 months. They change several parts which improved for 2-3 days then back to the same, aggressive shaking and loud noise. It shook and walked so much it pulled my drain pipe out the wall. My wife and I been married over 25 years and been washing clothes since then and before then and NEVER had any issues! Now the company is saying it’s our problem! It would have been better to take our $900 that we paid and burned it!!! Warning, DO NOT BUY!

I am the not so proud owner of a Maytag washer that I purchased in December 2019. At nearly 60 years old, I’ve bought many appliances. This thing belongs in the dumpster. I wish I had kept my old machine and had it repaired. When it’s operating you have to babysit it, otherwise it gets stuck in rinse mode for hours. You have to continuously shift the load around to try to balance it. Usually you have to run the spin and drain cycle 3-4 times by first removing the clothes and leaving about one fourth of the load each time. Don’t waste your money!! If you have an older machine, KEEP IT!! Get it fixed!! This is hands down the worst purchase of my entire life!!

I would give a zero if I could. We bought our matching Maytag MVW6230HC washing machine and dryer from Dufresne furniture and Appliances on September 10, 2022. In less than 4 months the washing machine started making loud squealing noises on the spin cycle. We had the service technician come out to diagnose it on January 25, 2023 and he came back with the parts and "fixed" it on February 2, 2023. It started making squealing noises again February 5, 2023 and has progressively gotten worse. We called Whirlpool Canada and asked for a replacement as we have zero confidence in this washing machine and were told they have to send a technician out again to see if it can be fixed.

Two years ago we bought a Maytag washer for $850. Now the machine has a broken gearbox and we are told it will cost over $500 to repair. What a piece of junk. With the name of Maytag and their 'bored' Maytag repairman, we cannot tell you how disappointing it is that they no longer represent quality. We will not repair but instead buy a quality product. If they aren't embarrassed, they should be. I gave one star because you can't give lower.

Control knob for timing/sensor would not count down. Dryer would not turn off on its own when clothes were dry so needed to watch it very closely. End of cycle buzzer started buzzing even in off position. Had extended warranty plan but they wouldn't cover the repair because it was not cost effective to repair. They wouldn't replace the Dryer because a comparable replacement cost more than the original purchase price. Now waiting for a refund on the purchase price less the cost to have the issue diagnosed. Refund doesn't even come close to covering the cost of a new dryer.

I’ve been waiting for a repair guy since Dec. 22/22. Maytag scheduled 4 appts. No shows. Not even a call. Really poor service. Non existent. Bought from Home Depot. I won’t buy from this business again. When I bought it they said they’d deliver. Then no - I had to pick up and install. It’s level. And noisy.

I finally had enough of this Maytag Bravos junk. It is always out of balance and it shakes and jumps around like crazy, at one point I wedged a piece of 2"x4" between the wall and the machine to try and keep it in place. I leveled it a dozen times thinking I am doing something wrong. Problem is when it does this it shuts itself down then tries to rinse and spin again, it goes crazy again then the cycle starts again. We have to stop it, re-balance the load and try again. This can go on for 3 or 4 tries, it just keeps losing its balance. When it starts jumping around it comes off the floor an inch or two, it's crazy.

Got a brand new washer and dryer 5 years ago at Breault and Martineau. My washer stopped spinning last month and now my dryer can't even heat. So after 5 years they both broke. I'm so angry I can't even afford a new set let alone a used washer and dryer. So I'm washing with my hands and air drying my clothes on hangers (can't outside, it's winter). I'm angry and for someone that's bought for 2000$ of Electromenager and they broke it's just stealing people's money.

I have had this washer for 5 years. It stopped working and after research I found out the hub needed to be changed. We called technician from Maytag and he can figure out how to open the washer plate. He said the 'only' way was to bust it up and take it out. Which means new washer plate. This was quoted at $280 then when he comes back he then says the transmission needs to be changed since the part from the washer plate was stuck on it. You guessed it. Price up to $460. This was done with his supervisor there when he quoted me this amount. Well after he changes that and then says, "Oh yeah the hub needed to be changed." (No kidding buddy.) He still quotes 460. 2 weeks later still waiting for the invoice. I had to call customer service for the invoice and the price jumped to $740. Like what the hell. Great way to cheat your customers.

We are very unhappy with Maytag. Our dryer failed to heat only after only 1 1/2 years. We are a household of only 2 adults so it was not overused! The technician replaced the high-limit thermostat (dryer thermistor/thermal fuse) worked for 2 cycles only, then came back and replace the heating element. Surprisingly the Full Warranty is only for a year - the Limited Warranty covers only items that probably won’t break- So I ended up with over a $400 bill. Continuing issues and the third visit….The technician was at my house 3x’s finally giving in because I wouldn’t approve for the attempted replacement of the computer board that now reads an error-F2E1. There is no guarantee that would solve the issues and I would end up paying more than the dryer itself. There’s obviously no good way to diagnose the issues without replacing all the obvious parts.

Bought a Maytag top loader washer Mod MVW7232HW0 2 years ago. Near top line model. The clutch won't engage the drum and there are motherboard issues. I was on hold with Maytag support phone number for 45 minutes to find out no one could look at it for 30 days. Got a local Maytag authorized repair to review it for a $650 quote and the parts would take 6 more days. Don't buy a Maytag washer. Same company makes Amana, Whirlpool and Frigidaire. Seems quality and reliability means nothing.

Bought our Maytag washer three years ago at Best Buy and I never liked how it cleaned (or didn't clean!), it always leaves soap residue on my darker clothes. Now 3 years in it stopped working and we got a quote to fix it and it's a broken transmission and will be $700.00 to fix. Time to go to a different store and buy a different brand.

I bought a Maytag washer at Lowe's. What a joke. Less than a year old and it won't complete a wash cycle on any setting. This new fangle garbage is awful. It takes too long to wash a load of clothes. You can't put much clothes as it starts being unbalanced. I don't recommend Maytag at all.

I just bought a Maytag washer 5 months ago and it broke. Maytag Corp refuses to stand behind their product and won't replace it. They said they will fix it (the motor) but it will take 2 months for them to get it. In the meantime, I will not have a washer for 2 months. THANKS, MAYTAG.

I bought a Maytag washer with a 10 year warranty. After it stopped working I dug into the warranty, it's very limited, only covers two parts (that never break) and no labor. I know the warranty said 'limited' but this is ridiculous. The first service person I called said he won't even look at Maytag as they break all the time. Very disappointed in this product and will never buy again.

We purchased Maytag dryer (MB1262506) on 6/21/2022 from Costco and it stopped working on 10/9/2022. We contacted both Costco and Maytag customer service. After many online chat and phone calls, Maytag finally sent a technician on 11/8/2022, a month later. The technician said the wiring harness has issue and he ordered the part from Maytag. He informed us it will take 21 days for the part to ship. Come on, Maytag! Why the product is poor quality and why it takes so long to get the dryer fixed! I wanted to ask Maytag to return or refund the dryer due to its poor quality and long-time for fixing. Maytag told me I can't return the dryer and Maytag won't refund it either. When I can have the dryer fixed, Maytag!

I am so unhappy with Maytag. Our washing machine died after only 3 1/2 years. We are a household of only 2 adults so it was not over used! Basically everything other than what is covered by Warrenty (which is only the drum and motor)broke down. This included the control panel, gear box, clutch and every other part that makes the machine work other than the motor. When I contacted customer service, they sent a technician out. This cost us $164 and to have it fixed, it would cost $944. I contacted customer service again to see if they would be willing to do anything to either help out with the cost of repair or replacement. They gave me a voucher for either 40% off a full price or 20% off a new machine but I would have to buy it from Maytag.com. Basically every machine is already on sale so 20% amounts to $159 off and who knows when we would get the machine! Rest assured I will never buy another Maytag appliance again!!!

I ordered a Maytag washing machine because I like others had stated was under the impression that this was a good machine. Well, my washer's brain got fried and the repair man said no part in stock and 500$ for a possible further fix. Absolutely horrible machine, would trap pet hair in the rubber drum, would take forever to cycle, and would leave clothes smelly. I am disappointed that after 1600$ this is what happens after 2.5 years. I did not have a warranty and it seems that is useless now. Switching to Speed Queen.

After 2 years the washer looks as if I’ve it for about 10 years. it is rusty on the top and bottom. I also purchased a Maytag dryer the same time. The dryer has no rust. I believe the washer may not have been sealed well. I contacted Maytag and was told rust was not covered by any warranty and was offered touch up paint. This is not normal wear and tear. I purchased Maytag because I believe it was a very good product. I will never purchase anything Maytag again.

Damaged at delivery by Maytag's delivery agent, took 2 months to get authorized agent out to confirm; another 30 days and still waiting on the parts- CS is a complete joke and is not service oriented. No resolution and I bought the unit direct from Maytag! They won't replace it, refused to provide a refund, won't settle and based on 10 parts I am waiting on, will have a refurbished unit not a new unit as I bought.

I purchased a Maytag because everyone always said how great the parts warranty is. Well after 3 hours of attempted phone calls trying to get in touch with their warranty line to get a new fill valve I've given up. The automated service is abysmal and the only way you can speak to someone is if you call their part sales department. Of course, only take calls from those who are paying, not those who've already paid. The warranty line had me "schedule" a call and I use that lightly because the soonest available time for a call back was 2 weeks out. This on top of the fact that the machine is only 2.5 years old in a household of two maybe running 1-2 loads a week, and it needs a replacement. I don't plan on ever purchasing a Maytag again given they seem to not stand by their warrant claim.

3 days after initially buying the washing machine from Lowe's I had to call Maytag and get a replacement unit under the factory warranty. Six months after the initial replacement called again, it took 20 something days for the repair team to show up. The third and fourth call were another 20 days. This time though, 4 months have passed without any resolution and the AIG extended warranty team is now handling the situation. They are indifferent to their customer needs, remember 4 months with no washer. Today marks the third time the repair team showed up and the third time they cannot complete a repair.

The motor of my Maytag top loader washer broke after 5 years. It was covered by 10 year warranty. There is no way to notify Maytag and get a Maytag technician in a timely manner. Maytag out waits you and forces you to buy a new washer. They do not honor the 10 year warranty.

We bought a Maytag washer 3 years ago. It has two setting for load: autosense or deepwash. The autosensing function is designed to save water, but does not work properly, often times we found not enough water to cover the load. But, the biggest problem is terrible shaking during the spinning. I am a guy in my mid fifties, have seen fair share of dryers, never seen any shakes this bad. We reported the problem to the Lewes where we bought it and they sent a technician to come out who said it it is balancing problem and did some stuff. But, after he left, we found the problem was still there. We honestly worry the house may come down, it is that bad. Only setting shakes less is bulky load. We bought based on Maytag’s reputation as a reliable product. But, this washer is a total disappointment. I recommend not to buy. Defective product.

Purchased new Maytag dryer in early 2020, a few months after I purchased the matching washer. After two years the dryer has never dried in one cycle. Even a pair of pants alone takes 2 cycles to dry. Set was around 1200.00. Washer is efficient and doesn't use enough water to clean clothes well. Dryer quit after a year for about 3 weeks. Then it randomly began heating again. Now after 2 years it has died again. About 5 weeks ago washer began making noises and working slower, then quit, just makes noise but doesn't move. When they were about 3 months old I contacted Lowe's and was told to contact Maytag. I did and was told. "Sorry, you'll have to call a repairman." Never a mention of their "10 year" warranty. They did apologize at some point but when it was 3 months old they wouldn't fix it, now that it's 2 years old and has quit, they still won't even look at it. Horrible customer service. Warranty is a joke. Company is producing junk.

Do not waste your money! I bought a Maytag washer, thinking it would last long time. I purchased the washing machine in Feb of 2021. August of 2022 the washer broke. Would not agitate, just made a terrible noise. Called the manufacturer to request call back. Yes!!! They make a schedule to call you back that take few days. 10 years limited warranty on commercial unit cover only motor and drum and most important part gearbox is only warranty for 12 months but live on it is 16 months (home used).

Maytag washers are a ripoff! I am an elderly woman who purchased a Maytag washer two years ago. On average, I do about four small loads of wash per week. This week the water would not come into my washer. A reputable repair man thought it was because I needed a new valve. He installed a new one at a cost of $180. It did not solve the problem at all. I called the appliance store where I had purchased it, and they recommended another service person. That person now says I need a new control board which is very costly. Not only is it very expensive and in addition to another service call, but the part is very hard to get and probably will not be available for several weeks. Don’t waste your money by purchasing a Maytag washer. This is a high end model, not a budget washer.

Bought a Maytag “commercial “ grade for home. This thing has been a total failure. Error codes pop up constantly. Maytag's 10 year warranty is a joke as well. It only applies if you live in certain areas. I’ll never buy Maytag again.

Do not waste your money! I bought a Maytag washer for my parents, thinking it would last them the rest of their life... Boy was I wrong. I purchased the washing machine in March of 2022. June of 2022 the washer broke. Would not agitate, just made a terrible noise. Called the manufacturer to request service. Well, after several calls and 2 weeks I was told there are no service techs in my area... That's great. You can sell it to me, but can't fix it. Whirlpool contacted me and stated if I have the machine fixed they will pay (up to 150 dollars). A service tech charges 100 just to take a look. I could not find anyone that could come in a timely manner, so I decided to try and fix it myself. These machine are built very cheap. It has 1/4 hp motor, plastic pulleys, plastic actuator, thin metal. All in all very cheap for what you pay. The actuator crapped out costing me 60 dollars and 2 hours of my time. Buy a speed queen people. Maytag has gone way downhill.

Bought a top load Maytag washer July 2019 and never liked it. I still had to take bedding to the laundromat because this machine cannot handle it. I have written to Maytag complaining about how this machine uses no water to wash clothes. All our clothes look like they are ten years old. A year ago, it started making a rapid clicking noise and then a loud snap and now it is grinding. Going into spin sounds like a train going by. All Maytag would say, "call for service" sure at my expense. I have seen pages of one-star reviews for Maytag washer talking about the same problems. These machines need to be recalled. We are not going to spend a dime getting this thing worked on. I heard people have not been able to get these washers fix after multiple service calls. We will have to get another new washer again. I will never buy a Maytag product of any kind and I will let all my friends and family know as well.

Maytag 5.2 cu top load washing machine. Model # MVW723OHWO. This is seriously the worst washer ever... Never again Maytag. Should have kept the trusty whirlpool. Clothes stay dirty, gets out of balance and skips the filling process straight to washing, or it will say it's washing when it's actually draining all the water out without washing at all. Sometimes it doesn't even agitate!!!

I hate this washer. It is a JOKE. I thought it was defective but as I read more reviews this is the way it washes. With NO WATER. There is not enough water to get the clothes clean or to wash. The clothes had dry spots on them when I would take out. The screen says DEEP FILL but it does not happen--just switches from HIGH to MEDIUM back to HIGH (no water) on clothes. The auto sensing adjusts the water level to what DRY CLEAN. Even if I put just a few items and put it on med load the clothes came out dry. I would stand there and watch. The machine would just fill halfway and then beat the rest of the clothes with no water???

I purchased a Maytag washer in February this year. After a few months the washer stopped working. Had the warranty people over to assess the situation. Turns out they don’t know what’s wrong. They said electronic parts are on back order and to contact Maytag. After an hour on hold Maytag tells me to contact the people who tried to do the repair. I said the tech said to call them and there was no guarantee it was going to work if they change the parts. So neither helped. Bottom line is I wasted over 800.00 on a piece of crap. My suggestion to anyone is do not buy a Maytag. They will not replace the washer nor will they give me an update on when it can get fixed. I hung up on them and I’m going out to buy a GE. Hopefully they will stand behind their product where Maytag did not. I had to give a star but they don’t deserve one.

DO NOT BUY A MAYTAG WASHER OR DYER! Our washer broke 7 months ago. It was under warranty. Service person after service person after service person (chosen by Maytag) have come and gone. The machine is still broken. Maytag won't do anything and keeps ordering parts, often time the exact same parts. They refuse to refund our coin laundry amount of almost $1400 as well. They recently hung up on my wife and have been consistently rude and unprofessional (with us keeping our cool). They are a sad and pathetic joke and should be abolished for lack of accountability as well as disgusting abuse of powers. We are a household of 5 people that include 2 children with significant special needs and a senior living with Parkinson's disease and dementia...we go through a lot of laundry for obvious reasons. Let's add more stress Maytag by not owning your crap.

We purchased the Maytag front load washing machine model #MHW4630HW0 at RC Willey in Las Vegas in the spring of 2019. The sales agent highly recommended this model and it was supposed to be energy efficient and also was made in the US. So we purchased the machine. He also sold us the extended warranty. So far, the only issue we have with the machine, from the very beginning, it was taking a very long time to complete the cycle.

The dryer is 2 1/2 years old and started screeching. The repairman immediately upon opening the unit said "You have a leak, lint is getting into the entire unit covering all the mechanics." It turned out the weatherstripping between the drum and the door was incorrectly installed when manufactured causing the lint to build up inside the unit. This can cause all the moving parts to stop working, and of course does not cause the dryer to stop working until it is out of warranty. This unit or this part was not apparently inspected because it is a very obvious issue.

Purchased Maytag Washer from Lowe's in March 2021. Has been making a horrible loud grinding noise when spinning, which terrifies my family and pets for 5 months now. Have had 4 service repairs and still not resolved. Now showing message F7E1. Have Sloans service scheduled for next week. Which will probably order parts and have to wait another month for repair. So I have to wash clothes at laundromat again. At this point Maytag should replace my washer.

I paid a premium for the Maytag front loader washer, dryer & pedestals. I paid a premium thinking Maytag was a superior product. I was wrong! The items delivered were defective. The Maytag warranty covers repair & not replacement of defective merchandise. There are no warranty repair persons in my area. They waste time while my warranty expires, trying to find a repair person in my area, that doesn't exist. I've contacted the FTC & my state attorney general, that Maytags shouldn't be sold in my area, as they have no one to honor their warranty. The company doesn't stand behind it's products & the warranty is meaningless. They say it's not in their financial best interest to replace defective merchandise. Don't buy Maytag. Find another brand. The Maytag name doesn't mean anything anymore.

Top load washer is frequently out of balance and I need to rearrange laundry to get it to complete cycle. Additionally, the washer is very loud. Dryer seldom completely dries the laundry even with extra time so I need to add even more time. So sorry that I chose a top load washer. I chose Maytag because in years past they were a quality product, not now. So disappointed!

I wish I would have seen this site before buying my Maytag washer/dryer back in summer of '19. The washer is pure junk. And, each repair is now costing $200+. The repair guys says these things break all the time due to cheap components. These are supposed to be durable goods lasting 10+ years. My last washer lasted over 10 years without any problems until I sold it with my old house. I really do want to buy American. But, Maytag washer ended up costing me twice as much.

I purchased this washer in July of 2020 from Lowe's. For the first couple of months it worked really well with no problems at all. Then it started having small issues which were covered under the warranty so I did not worry too much about them. However, with only a year warranty I should have known something was going to go wrong soon after and it did. The digital interface (the circuit board to get the washer to work) went bad. It just showed a code of F6 and E2, before it shut down. So I went to the website to see who I could get to come out and look at the washer to see what was wrong. I found someone through the Whirlpool site. I then made an appointment and waited the week and a half for someone to come out and look at the washer. Since it is no longer under the warranty it cost me $125 for them to just look at the washer.

I bought my second Maytag washing machine 3 years ago, to the date, (first one lasted 19 years and bought for the dependability of it)...at Lowes with an extended warranty. The lid on the machine cracked on the left side (plastic piece) and machine will not lock. The machine was not delivered until a month after purchase. My extended warranty expired in the month it was purchased not delivered. So the warranty will not be honored. The cracked lid is a product defect of Maytag, new machines are not being made the same way...yet Maytag will not honor, nor will Lowe's.

We bought the Maytag washer because it is made in America. The lid started to break a couple Of months after we bought it and continues to break every few months. We have had to resort to using only one cycle on the washing setting so it will complete a cycle. That’s not the worst part: every lid that has been replaced eventually cracks again, falls apart again, and doesn’t lock again so that the wash cycle doesn’t start. I have contacted Maytag countless times, had multiple repairmen here to fix the washer, and it is broke again. There is a design flaw and a good company would have replaced the washer many repairs ago. I am upset about making this purchase and will not recommend MAYTAG to anyone looking for a RELIABLE washer.

Have had a tech out twice with a 3rd tech schedule for tomorrow morning. I bought the machine last August and noticed it was out of balance in the spin cycle. I left and went to the other house and upon return this March of 2022 I realized the washer was not operating normally. It always shook and jumped in the spin cycle. Listening to the tech talk to the Whirpool tech, he advised I was loading it incorrectly. Well I have been loading a washer for 50 years on my own with zero issue. So I listened and found you had to have it at least 1/3 full and less than completely full. The tech on site watched me load it and left. Then after reaching the spin cycle it shook, jumped off the floor and of course it took me a minute to get it turned off. So the idea I wasn't loading correctly was incorrect.

I wish I had never seen this Maytag washer, 3 yrs old nothing but trash. It has been broke more than it has been working. First year some kind of gears went in it and the control panel a year later my transmission is gone. Maytag refuses which is made by Whirlpool now refuses to replace my washing machine. Paid $1,000 for it it's just to say a story so I've got to wash machine that's like a car payment sitting in my house and I have to go to the laundromat and the part that I need is on backorder coz of the covid situation so now I'm waiting to get a washing machine that they should replace that Maytag refuses. Please don't buy any Maytag product made by Whirlpool, don't do it.

We purchased the combo washer and dryer from Lowe’s. The washer broke on day 2. Called Maytag. Waited week and a half for an appointment. They came over and told us it needs a new part. They ordered new part. Came in after a week and the part they received was also broken. Half the order. Another part. Now that it's three weeks without a washer with family of five and everybody is blaming everybody nobody is helping. You will not get any help from this company. Stay away.

After many many years our Samsung front loading washer finally die. So we decided to try the Maytag top loading washer with the center agitator. WORST APPLIANCE DECISION OF MY LIFE!!! Since day one we get white marks all over our darks and delicates and every time I have called into Maytag all you get is a song and dance. Once known as the elite in appliance brands should now be known as the bottom of the barrel and only obtained under complete desperation (which moving forward I would not even except one for free, not worth the issues).

Customer service itself was very helpful and professional, however the product and resolution are very disappointing. Purchased new washer and dryer. Approximately 1 month after purchase lid stays locked and water will not drain, parts on are on back order approximately 2 weeks from time-of-service visit, so it will be about 3 weeks before I have use of what is supposed to be a new washing machine and on top of costs for purchase of washer, I have to come out of pocket to do laundry at a laundromat which tends to add up for a family and there is nothing they can do. Very disappointed in product and policy on this one.

A month ago our washer quit dispensing water and runs 2 min and says cycle complete. Lowe's told us that Maytag has no repair men to fix the washers and this is why they cancelled our appointments twice on the same morning. They were supposed to be at the house to fix the machine. So if they have no repair men why buy one in the first place? Also Maytag was bought out and is now made under NON UNION and probably produced in Mexico cheaply yet the price has not gone down and they really push the insurance even though they have NO REPAIR MEN TO SERVICE THE WASHERS. YOU KNOW PROFIT PROFIT PROFIT AND THE HECK WITH THE CUSTOMER. Our washer is still out of service for over a month. DO NOT PURCHASE THIS PRODUCT. IF IT BREAKS YOU ARE SCREWED.

We have had so many issues with this set! They are made so cheap and don’t last. The drum itself broke had to pay for that to get repaired and now The lid cracked and Maytag refused to fix or replace! Save your money and go with a different brand!

Since new machine was continually out of balance, can't handle cotton blankets and when it broke the washplate could not be removed to simply replace the hub. The washplate was fused on drive shaft. Broke off as much as possible, but still a piece left, rendering it not repairable. Whirlpool/Maytag business strategy is planned obsolescence through contrived durability and prevention of repairs. Machines are designed to fail faster, and the cost of repair (if even possible) is more than the machine. Customer service message- sorry, not sorry you are out of warranty and no "known issues" or recalls. Loads of bad reviews related to this design defect and others out there. If the brand was good at one point it isn't anymore.

I purchased my washing machine in July 2020 and it was broken by November. It took months without a washer before the warranty finally replaced my machine. I had the second machine less than 6 months when the water pump went out on it. They told me it would be two weeks for the repairman to come out. In the meantime my clothes were locked in the washer half full of dirty water. They told me we would have to force the lock to retrieve the clothes so they would not mold. The repairman called, never showed up, just called to ask what was wrong. Told me he would order parts and I had to wait 21 days to see if they would be able to find them.

Purchased a Maytag washer for my family of 8 because we do a lot of laundry and our Samsung washer failed after 3 years. I thought Maytag was a more reliable brand and was hopeful. The machine stopped working after less than 4 months of service. Manufacturers warranty repair came out and said it needed three new parts, motor, clutch and chip - said it would be another 2-3 weeks depending on parts. So all total without a washer for 4 weeks minimum - call the customer service people (first one was rude and short), 2nd one after 45 minutes on hold - told me the were no other options other than wait for the repair. Four months after a brand new washer and it failed. I requested a replacement option and they said no way. Their hotline talks about a positive customer experience and that seems to be a joke. Not helpful, super frustrated and they do not seem to care about the customer experience at all - terrible product and service

The lid on this washer cracked twice. It is made out of plastic and is now discontinued. The lid cracks no matter how gentle you are with it. It is just over a year old and will have been serviced twice. The lid has to be ordered and you have to wait for a week. Maytag will not offer a new machine.

We purchased our Maytag® 4.5 cu.ft. White Front-Load Steam Washer online through Menards and picked up the washer on Feb. 5, 2022. We set it up on Feb. 6, 2022 and it didn't work properly from day one. The washer makes a clicking sound when it spins and also gets out of balance very easily. I contacted Maytag and they referred a warranty repairman in our area. He looked at the machine and said it could be one of two things and it would be a major repair. We would have to haul the washer to his shop and he would have to tear apart the washer to fix. He said it would be a big job to fix and we would be out of a washer for a few days.

I had a GE washer and dryer when I first moved to my new home - lasted 15 years. Then... bought a set of Maytag and they have both been the biggest pain in the world. Spent 3000 and I'm ready to toss them after 3 years. Don't buy Maytag!!!

We purchased a Maytag Commercial Technology washer from Lowe's. After having the washer for only 3 months, the drum failed, an entire load of clothes was turned black with oil, and my washer was out of service for months. The drum had to be replaced. They did not offer me a replacement. I was just without a washer. They couldn't get the parts because of supply issues created by Covid. I was offered a 2-year additional warranty which should have carried me through 2022. Last week, I called to use the warranty - service was scheduled (and I was told that I did indeed have a warranty by the service team.) I was then told by the repair team that I was out of warranty. Maytag's notes show I was only offered a 1 year additional warranty. I talked with Management at Maytag/Whirlpool - they will do nothing for me. Shame on me for not getting that in writing. Shame on Whirlpool/Maytag for lying to me. The washer has been a nightmare! Don't buy one.

This has been the worst washer I ever bought. First the washer does not fill with water even on the deep fill function. It pours little water and washes the clothes with basically no water. The sensor for the lid broke less than six months of using it, soap residue is left on the clothes. I do not recommend this washer at all.

Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will "just have to wait". Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.

My less then 6 month old washer presented an error code and stopped working in mid November 2021, so I contacted Maytag and they sent a service man out to my house. The service man was distraught and said it the washing machine had catastrophic failure - they would order the parts and get it repaired. Early January I still had heard nothing, So I again contacted Maytag and they had no answer.

Washer when using sometimes my clothes are full of soap residue. The screen did not turn on. After unplugging it for a few minutes it finally turned on. Dryer gives a warning to clean the airflow. I clean it and the error never clears. I use my swifter to clean it and I still get the error. I finally took out the screen and so far no error.

I do not recommend Maytag to anyone. The products are built to last just past a one year mark and they only give a one year warranty. Junk that cost way too much for what they are worth. I will never again purchase maytag products.

I bought a Maytag Top Loader. I soon discovered that it is not possible to do a cold water wash. After much communication with Maytag Customer Service it was determined that there is no way to bypass it. And it uses a lot of hot water, even on a cold wash. Their explanation was that the water needed to be a certain temperature to make the detergent work effectively. The same detergent that I’ve been using for 40 years with cold water in my Speed Queen. When I need to do a cold water wash, I go to my parents home and use their washer. Disappointing purchase, my last Maytag, for sure.

I purchased a Maytag Bravos XL Commercial Washer on Jan.31, 2020. I have had problems with the control board twice in less than two years. To replace the control board it cost $560 plus dollars. I may as well get another washer. So, I have to buy two washers in less than two years, but the next one will not be a Maytag. I will not recommend their products.

The Maytag repairman said the motherboards were bad and it would be cheaper to buy a new one. Plus, there was no guarantee that new boards would totally fix it. I contacted Maytag to see if they'd offer a rebate. Nope. A $50 or $100 refund would have made me happy. Counting installation and an extended warranty, I'm out $1200. That's the last Maytag appliance for me.

I will never buy this product again or anything with the Maytag brand. I purchased my washer less than a year ago and it makes all these awful noises. When called company they would not come fix it. Money wasted.

I purchased a Maytag commercial residential washer in late 2018, supposed to have a warranty for at least 5 years. We are in California and I was told that there was only one facility that could come two weeks later. I removed the front panel to have it ready for service tech, who on the first visit kept saying he did not know what the problem was, and left telling me he would order parts. After Christmas, I could not get in touch with service so again called Maytag. Service was supposed to come out on the 30th.

You can not add water to the fill, blankets don't even get wet when you wash them, you can do double rinse but can't control the fill, have to sit there and lift the lid up and down for 20 minutes to get enough water in the machine! The washing machines have turned into absolute garbage! Wish I would have come here first, what's the difference if I control the load size water or IF I SELECT DOUBLE RINSE? THIS WASHER 200% GUARANTEED I WILL NEVER BUY A MAYTAG AGAIN. ABSOLUTE TRASH FOR $700.

DO NOT BUY Whirlpool Corp Appliances, ESPECIALLY MAYTAG. They do not stand behind the units they sell. We dropped $600 on this "Commercial Grade" wash machine (5.3 cu. ft. High-Efficiency White Top Load Washing Machine with Deep Clean Option, ENERGY STAR Model MVW7232HW) and paid to upgrade the lines to stainless steel. It died after 22 months, a bad seal leaked water internally, fried some components (no water ever leaked from the unit onto the floor) and despite there being a 10-year limited manufacturer warranty on parts sticker on the unit... the fine print says only the tub and motor are covered.

I bought a Maytag washer and dryer in Cookeville TN. In 2018. After a year it quit. The service man from the authorized dealer in Cookeville could not repair it. After numerous calls Maytag sent a service man to repair it, this took about three weeks. This washer is a Maytag industrial, it has a 5 year parts and labor warranty, and 10 years on the motors. Now it is out again, after calling Maytag, and holding on the line for an hour, finally I had to chat with someone, and they set up an appointment for about 3 days. So service company call now and says it will be another week before they can sent someone to look at it, and another week to get the parts. They also questioned my warranty. I gave high dollar for this washer, what’s happened to Maytag?

I purchased a Maytag washer from Badcock. Within 7 months the control board went out. It was down for nearly 6 months. I had to use a laundromat until I finally rented one from another place. Now again months later the control board is out again (F2F3 Call Service). Due to long wait time luckily I have another warranty but am being told I have to wait 2 weeks before a tech can come look at my washer, and that they won't have a loaner or can't just get me a new washer being the problem is THE SAME! Spent hours on hold only to be told to wait AGAIN! I would NEVER recommend dealing with this company. They used to be top of the line, but clearly not anymore.

Purchased 6 11 21 from Menards. $1100.00. With extended warranty $134.99. Lid lock inoperative on 9 11 21. Called Menards, past 30 days. They will not help. Called Maytag, took 2 weeks to get a diagnosis on issue, while technician was there week of 28th the motherboard fired. Another month, part came in October 23rd then wiring harness fired, and pump also. 1 week for parts, which were replaced, Technician came and was stumped as it still doesn't work. Diagnosis after this appointment for the pump replacement is clutch, rotor & stator are fried.

Brand new top of the line top loader washer. Lid locked mid cycle and couldn’t open it. Called Maytag. Sent a repairman out to fix. Three trips later, 5 parts, and over four months later, still broken. Unable to use washing machine. Been going to laundromat to do laundry. When speaking with Maytag, all you get is a sorry. Now I’m waiting on another part and then schedule another appointment to have guy come install. Maytag would rather replace every part, one at a time, than send a new washer. It is beyond ridiculous for a new washer to have to have all of its parts replaced. It’s a hunk of junk and Maytag will not stand by their product. Worthless company. Will NEVER buy another product from them. Their washer and their service is so far below standards, it’s criminal.

Don't buy a washer from Maytag, they put it together wrong and the transmission leaks so it will stop spinning after time and then it fries the motherboard. Too expensive to fix so you have to by a new one.. Their 10 year warranty is a joke and doesn't cover anything hasn't even been 5 years yet. Garbage products.

I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started beeping and not starting to eventually not turning on. I called customer service as I was told my washer was still under warranty. They scheduled a service man to come out with a $95 charge to come out. He came and it is the user interface. Apparently, this is a huge issue with this type of washer. He told me it would be cheaper to get a new washer than to have this one fixed. I called Whirlpool/Maytag after the fact and was told the part is $422.49 to fix the washer. I explained that I was told it was still under warranty and they denied this is the case.

We bought commercial Maytag washer & dryer Oct 20th 2020. Very expensive ones. Oct 13 2021 they stopped working so had it checked. The shifter on washer went out & dryer blower is not working really!!!! Not even a year! Been without washer & dryer for 1 month because they didn’t have availability & now have to order parts another 2 weeks!! Never buying this product again!! Don’t buy Maytag!

Maytag MVW823OHC SLATE washing machine, $1050 plus warranty $169.95 on 05/27/21 not delivered until 06/25/21, error code on 09/19/21. It is 11/03/21, machine is not working and no part available. Sad.

I spent extra money on a commercial grade Maytag dryer $1300 before taxes because it had a 10 year warranty. The motor and drum quit - and Maytag refuses to honour the warranty. I am appalled by their dishonesty and lack of integrity. I do not recommend them to anyone.

My new Maytag washing machine does NOT CLEAN clothes or anything else. Waste of money. I have soft water, use bleach, hot water, Tide. I have even tried adding some baking soda. No use. I cannot wait until I can find a washing machine that works.

Bought a top of the line dryer. Started squealing when I ran it. On order to save time, I ordered a repair kit. Once I got inside, they had run the belt over the tensioner pulley twice because the belt was too big. Burned up the belt and pulley. Maytag is dead to me.

Deceptive company and won’t stand behind their product! Purchased brand new washer. Identified and reported noise that I can hear upstairs in my house while washing to technician. Changed a part, not related to the noise. Called back out. He admitted he could hear the noise. Whirlpool engineering department says normal. Sorry, I should never hear a clicking noise upstairs with two closed doors and 150 feet between me and the washer. Will be going back to Samsung next time.

I bought a Maytag Top Loader March 2021, this washer machine is the worst ever. It doesn't clean your clothes, & your clothes stink horribly. BBB and an Attorney needs to compensate for our all buyers.

I just finished paying off my Maytag Bravos series washer and dryer, and now they are failing! The washer isn't getting dirt out and the dryer power button broke. And it's not like I can use some pliers to get the switch to work, it's like the part that controls the power just dropped out of existence, leaving me with a knob in my hand that connects to nothing! Of course, the limited warranty only covers the drums, not the little dinky parts that break more easily. I had inherited a set of Maytags and they were well over 20 years old (possibly 30) and they both were powerhouses. But this is terrible! I feel super disappointed that I'm going to have to buy a new set after only owning these for 18 months. I know I WON'T be buying Maytag ever again, though!

Recently purchased a washer from Home Depot. Machine is now on its 3rd repair. The wiring harness is fired. Could have caused a fire. Now they still will not replace and part is on order which will take 4 weeks to be in stock. I called Maytag and expressed my concerns to which they could not help me as every washer is theirs can be repaired. I really don’t understand what happened to making things right. Very frustrated that they will not repair or reimburse for that matter. Please refund my mom and pick it up.

The soap dispenser along with the port it slides in becomes molded and is not easy to clean, front loader. I never had a front loader washer with this moldy problem. I have been cleaning it at least once a month,

Back in late 2017 we paid over $800 to purchase a front loader Maytag washing machine from Lowe's. Before the year long warranty was up, the control board/motherboard stopped functioning. Maytag sent a repairman who tried to blame the problem on us even though he appeared well aware of the problems with Maytag/Whirlpool. After appealing to Lowe's, they intervened and Maytag agreed to replace the washer with a higher model. (This process took many phone calls and a great deal of frustration).

Maytag is the worst dryer ever purchased. We bought it in 2019 and the heating element broke. When I contacted Maytag directly, they said, "nothing they could do." Really?? A major part was defected and there was nothing they could do! It's very sad when a major company that you purchased from shuts you down with a defected piece in their dryer and they chose not to help out the consumer. Shameful! I will NEVER purchase another product from them again...

Bought at Lowe's, they said they don't help if you had it over 30 days. Maytag will not replace until they try to repair it. Part has not came in yet. They will not replace unless it can be repaired. In the mean time I paid $800. For something I can't use. Bought June 11th, been without since August 17.

Absolutely the worst washer I’ve ever had! Do not buy this washer. Even after a double rinse there is white matter left all over everything! I’ve taken photographs of my laundry after two rinses and it’s disgusting. I will be quite happy to submit the photographs at any time.

There's nothing at all good about this machine. It is impossible to work with. I've hated it since the day I got it. Don't buy it, ever, ever, ever. You can't put additional items in once it's started, you can't adjust a load that's uneven and get it to complete a cycle, it takes forever to do one wash and it often rinses multiple times and there's no way to stop it. I HATE THIS MACHINE. HATE IT. LIKE IT'S A PERSON. HATE. Is that clear enough?

We are extremely frustrated with this machine. It takes an extremely long time to go through the cycle, compared to past washing machines, even when it is working. It rarely completes the cycle and often goes back to "wash" and stops. We have no way of knowing if it washed or rinsed or what. To get it to finish, we have to turn the dial to drain and spin. The clothes always come out tightly twisted and tangled up and have to be untwisted and items pulled from each other....so they are extremely wrinkled! This is the first and last Maytag product we will ever buy. We HATE it!!! I would say it has been a lemon from day one but Home Hardware was no help when we complained. We tell everyone to stay away from this product.

Had previous Maytag for years. Good, reliable, easily repaired product. Cycle sequencing very recognizable. New washing machines are ridiculously designed. Neither you nor the repairman have any idea what the cycles are or if they are even working as designed. Many cycles start out trying to wash with little or no visible water in the drum (top loader). The clothes come out tied in knots. I now wait for the agitation to start then pause and add water for three to five minutes then restart. What a nuisance. I have called customer care many times and they are courteous but not very helpful. This machine is an engineering nightmare. If I were in charge I would retire the people who dreamt up this contraption and get back to something reasonable before all their credibility is lost FOREVER!!

Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.

We bought a new Maytag top load washer March 2018. July of 2021 it starts making the worst racket I've ever heard. I thought at first that there was a dog being killed by another animal. As I ran to the door I realized it was my washer. Long story short, repair guy said it'd be cheaper to just buy a new washer. Maytag did nothing to help us resolve the issue of a 3 yr old machine totally useless. We bought this machine because we thought it would last for years. I mean their commercial shows the repair guys doing nothing because Maytags never need service. My new machine is not a Maytag. No more Maytags for me.

I bought the larger capacity machines to save time because I'm so busy with my family and wanted to cut down on loads. I was surprised to find the capacity can really only operate at half, which is as large as my old, smaller machines. The washer is extremely sensitive, meaning it may take four or five tries (this morning was four) to arrange the clothes - even a small load of delicates - in it in the exact way the machine wants before it will allow the cycle to start. This is exceptionally frustrating, particularly during the busy morning or when you are tired at night. So you have to stand there and wait until the "sensing" function is happy and you see the water pouring in. Yet often you will return to the machine and it will have an error message that occurs inexplicably during the spin cycle, so the wash cycle will need to be restarted. It cannot just be continued. The machine is not only a huge time waster but a water/detergent waster as well.

We have had our washer and dryer almost 18 years and just recently spent less than $280 to get the washer going again. The dryer we haven’t had serviced yet. Great quality. So worth it. Our Maytag appliances are used frequently and keep giving out the best performance.

I purchased a topload washer two years ago and the plastic lid has been replaced 4 times because it cracks at the hinges. It is obviously a manufacturer's defect that Maytag refuses to admit. They come up with excuses blaming the consumer instead of their bad design.

My washer now works, it took less than 30 days impressed with the repair company J&H Factory Service. However this particular washer suppose to have a "deep water wash" and the machine barely uses enough water to cover the clothes. It's a good thing I live in California. One other item I don't like is the fact you have to dilute any softener. I use Downy, with water and the clothes don't come out as soft as they use to. Be very careful before you buy a Maytag Washer, if you do buy one and it starts to make a clicking noise, open the machine lid and if the clothes are just sitting there call for a repairman and tell him the machine will not agitate. Apparently this happens a lot with this particular model washer. The good news is it didn't cost me one cent.

Dissatisfied with the poor performance of the "Deep Water" cycle of Maytag Model #MVWX655DW0. Cycle produces low water thereby resulting in inadequate cleaning of clothes. Choosing another cycle to wash a particular load doesn't match what is recommended.

Washer gets out off balance too easily. If I put in a couple of towels, it will almost invariably stop part way through the wash cycle. I was told "you have a great washer! It's the last of the two-belt Maytags!" My reaction: so what?

I purchased a new Maytag washer and dryer March 2021, I have owned past Maytag washer and dryers, thinking they were the top of the line products, not this time, The washer, I put the clothes in barely covers the clothes, so I put it on deep water wash, when the clothes are all done, they look like they did when I first put them in the washer, dirty clothes, whites are dirty, towels look like they got dirt spots on them. The machine makes really weird noises, my little dog starts to shake, gets so scared, she runs under the bed and won't come out. The dryer, makes a very loud buzzer sound, she gets so nervous, when she hears it, she jumps up into my husband's arms shaking. I will never buy a Maytag washer and dryer ever again, they are totally different then the old ones, they had a good product and ruined it.

I purchased Maytag washer/dryer set in Feb 2021. In June the washer broke. It took 2 weeks to get repair person to look at it. During the appt no faulty product was identified so they don't know what to replace. No parts were available. A follow-up appt was set for 1 month later. No parts are available to make the repair so a follow-up appt would be futile. . The only communications other than "No Parts" is that they want me to purchased an extended warranty. I will never purchase another Maytag product or recommend them to anyone. Meanwhile my warranty continues to time-out and they don't have any parts or idea when they will be available. I'm not sure how a company can sell products that they do not have some level of support for those products. Beware of purchasing Maytag Products.

I just purchased a washer in April and the door is locked with my son brand new clothes is stuck in the machine in water, I called to get service and was told a date 2 weeks away, worst experience ever. "Sorry ma’am" is what I was told in a non caring way. I’m so furious if I could return this washer and dryer I would.

Terrible! First and last frontload washer I will ever have. Seems like every other load will not spin clothes dry no matter how many times you rebalance. You have to add more clothes or take some out dripping wet to finish the cycle. Most annoying appliance I have ever owned.

Purchased less than a year ago, Machine stopped working. Approved service company says "no error codes visible must be ok". Machine still does not work month later, service again does not show up for call, following month same". It's still in warranty but they claim it is fine. Error code disappear right after popping-up no storage of error codes.. I had to buy small washer to manage home. Really bad choice of product. Will not use this brand again.

In order for the machine not to break you have to disassemble the drum agitator during normal use... Very poor design. Mine lasted just over two years. My initial cost was $570... Don't waste your money.

I purchased a very expensive set of Maytag washer & dryer (topload washer) and heavy duty larger capacity. Firstly- I purchased this through Home Depot on Labor Day weekend and did not receive this set until December 2020. This set has all the electronics and I'm going to tell you NOT to purchase either one. The dryer MUST have a metal solid vent. This sets your dryer out into the walkway of a laundry room. If you use a heavy flexible metal vent; your sensor will be going off constantly telling you your vent is plugged and to clean it. I had a dryer vent company out twice to clean and inspect the wall & roof vents yielding nothing. I also have a dryer vent cleaner which I hook up to my vacuum and I clean the dryer vent monthly. If you lose power. You will need to unplug your dryer and let it reset to be able to use it.

I have a Maytag Neptune washer that has been recalled and involved in a class action lawsuit resulting in compensation to the owners. My washing machine has had a foul mold odor which has transferred to all clothing that has gone through a wash cycle. In addition, there is significant mold growth on the rubber liner of the washer that does not come off. I have replaced this twice but the mold returns. There is also a strong mold odor coming out of the washer that has invaded my laundry room. Upon calling Maytag for assistance, I was given a phone number to call which is a non working number. Maytag is not providing any support or assistance for their faulty product.

I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.

Worst experience of my life!!!! Don’t buy a Maytag washer!!! It’s agitating our clothes dry. Putting holes in clothes. We bought a warranty that’s pretty much useless. They will not replace. Only fix parts.

My fiancee and I purchased a Maytag washing machine from our local Sears. We got it home and it worked fine, but after the first month it wasn't switching over from cycle to cycle. We called Sears and they stated that they didn't provide service to the washing machines, so we would have to call Maytag. We called Maytag and they sent servicemen from B & B Appliance to our home. We were told that they needed to order a piece and would be back at another time to fix the washing machine. They came back and said it was fixed. I went to start a load of laundry the following morning and the basement flooded. The hose had become dislodged when they were working on it. To add insult to injury, the washing machine was still broken.

I bought a Maytag washer in Sept. 2018 because the company had a reputation of making quality products that did not need repairs. I was wrong. Because I live alone so at most I washed two loads a week, so the company cannot say it had been overused. After a little more than a year I notice at times the wash cycle took too long. One time I tried the 2 rinse cycle and it would not quit washing. A repairman reset the computer to factory settings (he was at the house repairing a refrigerator) and it worked for a few months trouble free before dying. I will not purchase another Whirlpool product since the company did not stand by its product.

Revised part the defect in manufacturing my problem now 2 months later waiting for revised part. Maytags are junk not like the old ones. Don't compare to the one you had. Maytag repairman aren't sitting around anymore.

Our washing machine is 3 years old. About a year ago we started to see hairline cracks on the plastic lid in the bottom corners by the hinges. These have now become huge and pieces of plastic are breaking off every time we do a load of laundry. Maytag (under the Whirlpool brand) will not replace the lid for us. We paid $130 for a tech to come out and confirm what we already knew - that we need a new lid. And now the parts and labor will cost over $550. We have called customer service several times and spoken to a supervisor and the best they can offer us is to pay for the part which still leaves us to pay over $400 out of pocket to repair a $600 washing machine. This seems to be a common problem and is all over Google, yet Maytag is not willing to help their customers.

Purchased Maytag Washing Machine from Lowes in Alexandria Louisiana on January 12, 2021. Today is April 16, 2021 and it will no longer wash clothes and has horrible burnt smell coming from it when on wash cycle!!! Tried contacting Maytag Service but was kept on hold for almost 1 hour. I setup a service tech using the Maytag Service online and supposedly a technician will be here on Monday April 19, 2021....of which I seriously doubt will even show up based on some other reviews.

Maytag washing machine exploded sending glass shrapnel everywhere. At this point I believe Maytag should replace the machine. I appreciate after MANY hours on hold and being transferred that you are sending a repair person out, but there is tiny glass shrapnel all over inside. This is crazy, and a MAJOR safety concern.??? Update - can’t find parts or an eta. Replace the machine!

This is in reference to Maytag washer MVW7232HW0 that broke after 5 months. Maytag sent a technician out who claimed we needed to replace 3 parts. We waited almost a month for the parts to come in just to have the technician say that didn't fix the problem. We have been waiting a 1.5 months for a resolution with nothing in sight. Now we have to either way another TWO months for another part, buy a new washer and get refunded for the old one (but WE would be responsible for the almost $300 price difference it now is), or wait for a new washer to come in stock and Maytag will replace it. However according to them there are no washers in stock for the foreseeable future. This company has been a joke to deal with. I have everything recorded and will take this further.

We bought a Maytag dryer from Lowe's on 4.23.20 for $567.87. From Day 1, it required us to dry even medium loads at least 2 times and sometimes even 3 times. I have been complaining to my husband since we got it. The clothes come out smelling almost burnt. But if you dry it once, the clothes are wet. And if you try to dry it the 2nd time for less time, it's still not dry. So, it takes forever to do laundry. This morning, it sounded like a lot of metal was rattling around. So, I looked inside to see if change was in there, and nothing was in there but t-shirts and socks. It had been drying for less than a minute, but when I opened the door a wave of extreme heat hit my face. Now I'm afraid to use it because I think it will eventually burn our house down. And with COVID-19, we do tons of laundry. We can't afford another dryer but may have no choice.

I bought a Maytag washing machine, model number MHW6630HW2 in January 2021. It works fine on ordinary loads, but it cannot spin the water out of bulky items, not on any setting. I put my machine-washable winter coat in the washer and it left it full of water. I re-tried on 4 different settings, and though the washer spins, it can't spin out the water. I went to the Maytag support site. The sites said my model doesn't exist. The phone number for support does not allow you to get any support other than a service call. The Chat option doesn't give a lot of support either. They said that if I call for a service appointment and the service technician finds that the machine does do a spin cycle, then the appointment is not covered under warranty.

The problem with this dryer (MGD7230HW) is the sensors for drying time don't work. The dryer keeps going even when the contents are dry. Have to use manual timer to conserve energy. Not worth the cost.

Thinking it would be "dependable" and clean my clothes well, I spent $888 online for this washer. Normal use, HE detergent, only adults washing normal loads. After 4 mos., would not agitate, made loud clicking noise, filled and drained. Bought 3yr service plan, and company assigned still tried to charge a fee just to look at it. After 1 week of dirty clothes piling up, bought a Samsung combo, & had the Maytag hauled away. Money on the Maytag down the Toilet! Never again--Maytag, Amana, Whirlpool, etc. All made by same folks and pure trash!

Purchased Maytag Model MVWB865GW0 Ser# **, had it ONE year, circuit board and switch have gone bad, will not turn to change the type of wash cycle and the lid will not lock, which makes the washing machine not start to wash. Contacted Maytag to request a service call, per the service team the circuit board will cost $300, plus a switch $75 and Labor $100 plus tax. We will be better off buying a new washing machine! We should not have this high cost within ONE year of purchasing! Will not purchase a Maytag again!

This is March 18, 2021. I bought a Maytag washer, model MHW5630HW2, which is their high end front load washer, in early July, 2020. The machine worked fine except that out of an available 10 cycles, only two would run. The seller, which was Sears, replaced it as defective. The second machine runs all the cycles but, though leveled carefully, it rattles, screeches, walks across the floor and generally seems to be trying to tear itself apart. The repair service replaced the shock absorbers in this new machine, after a six week wait for parts. This did nothing to fix the problem. The repairman finally just said he doesn't know how to fix it.

Failed after only 13 months with light use. I have a Whirlpool extended warranty which I had to fight to get them to honor. Then someone came to fix my washer and needed part was ordered, but part isn't available and company won't tell me when it will be. I have received 6 part availability dates so far. Whirlpool won't help. Over two months now without a washer. I've asked them to replace machine or give me my money back, but they refused. The Whirlpool Extended Warranty group doesn't answer their phones, was put on hold for a long period.

We bought a heavy duty washer 1 year ago and paid a decent amount of money for it. Had it delivered and installed mid February of 2020. Worked fine until Dec when the lid cracked (which is common said the Maytag repair man), but since it wouldn't lock, we couldn't use the washer. 1 week we were told and it would be in - a month later and over a hundred dollars spent at the laundromat, the part came in. Used the washer for 1 round of laundry - 3 days later all these error codes started and our washer wouldn't work again. 2 weeks this time for the parts and another $100 at the laundromat- a month today and I'm told they are on backorder.

My husband and I were Maytag fans, and we purchased the fourth set of Maytag w/d in May 2019, along with an extended warranty. Four sets may seem like a lot, but my husband and I have been married for almost 30 years now. Long story short, the washer went haywire, and kept flashing LF. After searching Google for answers, my husband flipped the main breaker, then unplugged the washer overnight. It seemed like that fixed the problem, but it didn't. I called Lowe's for help and got hung up on numerous times. The hang-ups were not due to my attitude or choice of words. I kept getting transferred from person to person and put on hold, then the phone would go dead. Eventually, someone actually spoke to me and gave me an 800 Maytag number to call, which resulted in more hang-ups.

I have always heard Maytag was one of the best so after replacing too many washers to count in 15 years, like Whirlpool and Kenmore, I decided to spend more for quality. I figured pay a few hundred more once rather than spending $400 for a cheaper one that only lasts 3 or 4 years. That choice seemed environmentally responsible and financially as well. However, I couldn't have been more wrong.

I bought a Maytag washer and dryer unit from Lowe's 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.

I will NEVER get another Maytag product ever again! My not even 1 year old washer broke and I have been waiting almost 2 1/2 months for a part to be replaced. My partner and I are nurses working on the front lines during this COVID pandemic and I can’t even wash my scrubs at my own house but instead I have to go to a damn washateria.

Spent $2,000 on Maytag washer and dryer in September of 2020 thinking we were buying quality and a company that backs their products. Forward to January 2021 and we're not able to schedule service through their website. Not able to get anyone to answer their phones. Called what used to be our local Maytag service and they told me Whirlpool took over Maytag warranty service and cancelled all the contracts for local repair shops. So, not only do we have a 4 month old washer I wish we had never bought, we can't even the Maytag to service it under their warranty! Never again...

I purchased a Maytag Bravos XL washing machine in December 2019. The machine started badly malfunctioning in November 2020. By the time I called for service, they told me the 12-month warranty had expired and I needed a new control board put in for $529! I called Maytag and they agreed to replace the board free of charge, but I had to pay $120 for the service call. They replaced the board, and the new board is faulty. The machine will not fill with water, it won't lock, and now it won't even start. This machine is a LEMON!

We are a family of nine so I wash a lot of laundry. We bought this washing machine a month ago and hoped it would perform like our prior one. The problems are many. It is too smart for it's own good- it requires a "cleaning" after every 30 washes but gives you zero warning beforehand so you will already have the clothes in and started the cycle when it will stop the cycle saying it needs cleaned. There is nothing you can do to override the cleaning cycle, so you are forced to remove your sopping wet clothes and run the cleaning cycle- wasting time and money on precious water! It also wants you to use its specialty "affresh" to clean it with, adding cost we hadn't planned on.

I have called this company several times. Most of the time, they tell you that you need to call another department...which means you spend even more time on hold. This washing machine is only 3 years old. I will never buy another Maytag/Whirlpool product again!

Purchased new set from Lowes in November 2018. Control panel and board failed in January 2020. Called Maytag and they agreed to do a one-time "good-will" repair, as unit was 2 months out of warranty. Panel and board failed again December 2020- less than 1 year old. Contacted Maytag via email and then chat; chatted with 'Jenny'. Very rude and abrupt. Stated unit out of warranty and will not replace parts. Explained I would fix it if they sent parts, refused. She stated there was a 90-day warranty on parts. I explained that it is probable there is a manufacturing defect in the components for both parts to fail so closely together. Short and abrupt responses. Asked if she could issue partial credit or rebate towards purchase of new unit, again refused to do anything. Asked her to escalate this to a supervisor- refused to do so, claiming she was qualified to make final decisions on behalf of Whirlpool. Very abrupt and unprofessional.

2 major repairs in 8 years, ridiculous! We purchased a washer and electric dryer pair in Feb. 2012, had a repair for the control board (CPU) 4+ years under extended warranty, had another in 2018 for the same thing. I was told power surges could cause it, however I have a WHOLE HOUSE SURGE SUPPRESSOR ON THE INCOMING 200 AMP SERVICE AND KNOW THAT'S NOT THE PROBLEM!!! Had the same CPU go out again in Nov. 2020 so, rather than pay $370 for the part plus labor, we bought a top loading GE with an extended warranty and factory 10 years on the motor. We will never buy another Maytag product again. We were told that we shouldn't expect to get more than 6-7 years from a washer now, ridiculous. Manufacturers are outsourcing electronic boards overseas to maximize profit and could care less about quality control!!! Junk!!!

Hi we bought Maytag washer & dryer from Lowe's last year. Since then it burned every single fabric silk to cotton, tops, pants and sheets to comforters even on delicate setting, costed me thousands of dollars. We are totally wasted our time and money by buying this product. I would never recommend to anyone. It’s disappointing and pathetic to see how they even pass the quality testing before they release to the consumers. All my brand new clothes and comforters one wash and they are ???? burned. Not even one star worth my time. I can't wait to get it replaced ASAP. I have pics to provide. Totally dissatisfied with this dryer. Washing machine is two star only compared to other brands.

My husband bought a washing machine in August 2019 and now it broke down a month ago. There is a sticker on it that the warranty is 10 years, but this warranty is for the motor and not for everything else. I read on the Internet what kind of error the machine gives me, it turned out to be either the motherboard or the front panel. I did not order the parts myself, called the service, in 5 minutes I had to pay 130 $ to he told me the same thing that I read in Google.... And he said that the repair would cost another 500$ part - 250$ and service fees to replace the front panel or the motherboard.

The digital display on our Maytag Washer model MVWB765FW, bought 3/22/2017, failed overnight (whilst the machine was not operating) after 3 1/2 years. A reputable firm came out and diagnosed the problem, their report concluded that the Control Board had failed and needed replacing: they provided a verbal quote of $525 [ ! ] to do that. The machine cost $600 and based on the expected life for washers (per Consumer Reports) of ten years would have a maximum residual value of $420 based on straight-line depreciation.

I bought our Maytag HE washer model #MVWC565FW back in July 2019 after having owned a Kenmore scratch and dent washer from Sears for approx 25 years, and in just one month of using it I knew it was a mistake. There are only 2 water levels - deep water (full tub) or practically no water (though there are a number of settings, there is no difference in water level, it's just full drum or very very little water). The auto-sensor water level option is a joke - there is barely enough water to wash anything - it's like going back hundreds of years to washing and beating your clothes on rocks. Items in the washer become so tangled it sometimes takes a while to detangle before placing in the dryer. Water stops filling the tub when lid is open - I can no longer wash and rinse delicates while the drum is filling.

I purchased a Maytag Washer Model MVWB765FW in April 2017. Its transmission has failed, makes lot of noise. The cost to repair is about $500. for Parts and Labor, under the 10 year Limited Warranty, as advised by Factory Service. I am better off buying a new Washer for that cost. The days of Maytag reliability are gone. I would not recommend this product to anybody.

Bought a Maytag front load washer and dryer, it rattled and shook from day 1, they have come out 3 times in 1 month to fix that, now it won't even spin. This will be the 4th day of work I have had to miss, and all they say is, "We have to send someone out to repair. Sorry." Do not purchase their products!! They don't care.

I have a Maytag Clothes Washer. Lid Closed Light is flashing and agitator will not spin. Troubleshooting shows when the washer does not detect the lid is closed the agitator will not spin. I went to Maytag Canada website and chose Live Agent. There is no Live Agent! You get a Virtual Assistant that does not work; bad software. Virtual Agent shows connected. I type in the details of my issue and the Virtual Agent responds with "No Input Detected". I type in the details again and the Virtual Assistant responds with "Connection Closed, try refreshing". Over and over again.

Purchased a Maytag Bravo Quiet Washing machine. Nice and big for our family and uses less water. Generally okay with it (occasionally need to rinse clothes again as they have streaks/spots after the hand-wash cycle due to low water feature). This year it started making a loud noise while spinning, obviously the bearing. Googled reviews on this washer, reviewers explained Maytag now owned by Whirlpool and not the quality it used to be. Called the repair line, Whirlpool refused to say whether or not this would be covered by the limited warranty, even though it is very clear which part is causing the problem. The only way they would tell is if someone came out, then we were charged $149 for 5 minutes of looking at the machine to be told it isn't covered. In the end we will order the part and fix it ourselves. We will remember not to buy Maytag again.

We purchased this Maytag top load washer less than three years ago. Spin cycle stopped working and repair for new actuator motor is $240 (machine cost $500). I should have read Maytag’s reviews before we bought it (averaging about 2/5). Living on name - don’t buy one.

I have owned two Maytag washers. Top load and front load. They have been the biggest piece of garbage I have ever purchased. My current front loader eats and destroys clothing. I have had to throw out numerous clothes as the machine simply destroys them. I have also had numerous problems with Maytag washers. The wiring is garbage. Couple yrs after purchase the washer shorted out. I'm handy so I took it apart. Discovered a broken wire. I had to rewire a new connection with as. The wire used in manufacturing is so thin its line a strand of hair. Now it leaks under the drum. I had to place a container under the drum to collect the water. My other purchase was a top load. The lint was just a nightmare. Maytag sent me some contraption after numerous complaints that was suppose to assist in the collection of lint. Again, a piece of garbage. DON'T BUY. Save your MONEY.

I have been using washing machines for 50 years. This is by far the worse piece of engineering I have ever used! On deep water wash, I would expect my clothes to be covered by water. I actually have to add by hand, four buckets of water and even then the clothes just float on top. The agitator NEVER pulls the clothes down to the bottom of the tub, they just move back and forth. The clothing that sits on top of the water, never gets totally submerged and is still on the top of the pile when the wash cycle is done. I will NEVER buy any MAYTAG product again. Lowe's won't help me. I want to sell it, but in all good conscience, I cannot unload this on another person. I can't even feel good about donating it as it does not work...It is Junk!!!! Shame on Maytag for selling a scam. If there was any integrity in this company, someone would contact me and give me a better model.

I bought a front loading Maytag Cloths washer model# MHW3505FW1, SER# C71451407 new in April 2017, from Home Depot, since then it has broken down three times, with a water pump, a master board, and now another master board, we were told by the appliance repair service that is used by Home Depot extended warranty service, that it will take a month to receive the master board. That's it... Never again will we buy another Maytag or Whirlpool product. This is unacceptable. Gone are the years when Whirlpool and Maytag made quality products!

Had a Maytag washer, 3.5 tub, stopped working. The motor upper bearing lost it press, drive shaft dropped 3/4 inch and locked against lower housing, stripped out pump spline. No f/u by Maytag after many attempts. This is a design flaw, the upper housing is so thin, if it had .001 press on it I would be surprised. This flaw resulted in a cascade failure of motor and pump.

Same thing as everyone else. The motherboard/control board, the main face of the washer went out and this part isnt covered on an $800 commercial washer after only 3 years of residential use on a commercial washer. Menards refused to swap it out, saying this is Maytag's issue. Maytag boasts their 10 year warranty and labels it right on the motherboard as a 10 year warranty, but the motherboard isnt covered? If the main computer isnt covered, What is covered? Just screws? I called Menards and got nowhere. Called Maytag and held for an hour then had to hang up so I can work. The warranty is extremely misleading and is the reason we bought this particular washer, because it says 10 year parts warranty right there, but Maytag conveniently doesnt consider the main control board a part.

Hello, I purchased a Maytag Bravos washer model MVWX655DW from the Home Depot in June of 2017. I can provide the receipt. Within 6 months I had a broken lid switch and the unit would not move through the cycles. Luckily, I had the ability to replace the lid switch at the cost of about $100 just for the part. The repair was fairly involved. This summer, the unit failed to agitate, upon much research, I learned the washer drive hub (which makes the washer agitate and spin) was worn out. It was made of plastic and it is quite a job to get the cover plate off and to replace this part which ranges in price from $20-$45. This is a fairly difficult job and I would not recommend it to most people. It should not be needed in a 3 year old machine.

Unless you’re doing laundry for an army don’t buy the Maytag commercial washer MVWP575GW. I should have gone with my original choice but my husband was concerned with the durability and warranty hence why we purchased this washer. It’s just the 2 of us and I frequently use the delicate cycle. Unknown to me at the time you can not adjust your water level so if you’re washing delicates plan on wasting a lot of water unless you only wash your delicates once a month. In my opinion delicates are undergarments, blouses, etc. delicate cycle in “deep water wash” only. As far as we can tell the wash cycle at its longest is 8 minutes which I guess for commercial grade is probably correct. However there is a presoak option that I don’t the believe does the work of a longer wash cycle. If you have to do a quick scrub on a piece of clothing as the washer is filling up you can not do this as everything stops once the lid is up.

2 Year old washer. First the actuator was replaced. A 150.00 charge. Two months later the pump is shot. Another 200,00 to replace the pump. This is worst piece of ** washer I have owned. I would not recommend to anyone. Stay away. I would give it 0 stars if I could.

I purchased a washer in July and it's already off track. When I seen it I know it was junk but the sales person assured me it was a good product. 3 months later it's off track. No spinning. DO NOT WASTE YOUR MONEY.

I hate my new Maytag washer and wish I had never purchased it. There's no way to control the water level in it, and on sensor mode, the clothes are barely wet and rubbing against each other creating wear. Things come out with soap stains and twisted up so tight that I don't believe water got close enough to the dirt to carry it away. Don't waste your money.

I purchased this washer from Lowe’s on 8/9/2017. After 3 years and 2 months, this washer would no longer power up. I tried resetting it by unplugging it and lifting lid 6 times. It didn’t work. The extended warranty from Lowe’s expired on 8/9/20. I called a technician and he found it need a control panel and control board. He suggested that I call Maytag to see if they would give me the parts as a courtesy since the washer was only three years old. I contacted them and experienced long wait times (51 minutes was the longest).

Purchased washer last Nov. It broke over month ago, tub cracked and would no longer spin. The part took month to get. Same day was repaired. It broke again after 2nd load of wash with the same issue. I want a buy out or a different washer. It also tangled the clothes. Model no WET4027HW0 Purchased from Lowe's which had good service.

We purchased this washer 8 months ago, and still do not have a working unit. From the very beginning of installing the new washer we had repeated F4 and E1 error codes. A technician was sent out three separate times and they replaced the ACU each time only to have the same error codes recur. This unfortunately took 5 months as each time the ACU part was on backorder. After 3 failed attempts they agreed to replace the washer with a new one. We were dumbfounded when the new unit arrived and we had the same F4 and E1 error codes! They have again replaced the ACU and still we have the same error codes! They are sending yet another ACU but we have little confidence this will work and we are at a painful 8 months with no washer.

For the first time I bought a new washing machine in order to have one that lasted. Bought a brand new Maytag Front Loading HE washer model MHW3505FW1. Controls stopped working and the machine turns on and off by itself. It's either a faulty control board or computer, either of which are going to be more than a $400 repair. So more than half of what we can pay for a new machine. Maytag only warranties two parts for more than a year. So in reality, it's not worth the repair and I will not buy a Maytag of Whirlpool product ever again.

The house I purchased came with a washing machine and when I used it the water didn’t pump out leaving me with a load of wet clothes. I went to our local hardware store the same day and purchased the only washing machine they had which was a Maytag high efficiency Top loading washer the same day September 30, 2020. Had the washer delivered and set up, and watched the washer work through the window in the top. The sensor on the machine only gave water up to the top of the clothes, not over them. When it went into the rinse cycle it gave the same amount of water.