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Maytag Washers & Dryers Reviews

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About Maytag Washers & Dryers

Maytag offers washers and dryers designed for reliability and heavy-duty performance. Its product range includes front-load and top-load washers, as well as gas and electric dryers. Since 1893, Maytag has focused on creating appliances that hold up to rigorous use, featuring user-friendly controls, strong motors and extensive wash cycles.

Visit www.maytag.com
Pros
  • User-friendly controls and features
  • Quiet operation during cycles
Cons
  • Frequent mechanical failures reported
  • Poor customer service experiences

Maytag Washers & Dryers Reviews

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    Page 3 Reviews 80 - 230
    Verified purchase

    Reviewed April 27, 2026

    This products are nothing but garbage. Only had this Maytag products for 1 year and had nothing but problems with them. Washer and dryer. Now that my warranty expired 1 year the company won't do anything. This is nothing but a rip off and stealing customers' money with selling us a products that only last for 1 year. Never will I buy this brand again and I will be sure that no one will buy your brand and products.

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    Reviewed April 27, 2026

    I have a top load washer model MVW7232HW And it is damaging my clothes to the point They have to be thrown away. I do not overload. Even 6 blouses washed on delicate had to be discarded. I cannot afford to keep this machine and I cannot get a person at the customer support number. Will never buy another Maytag appliance.

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    Staff

    Reviewed April 27, 2026

    Worst washer I have ever purchased! After 6 months of ownership the drain filter became clogged and then I realized the washer did not have a front access door to the filter! A technician came and took the machine apart to access, this is ridiculous! This company use to be known for quality products! No more! Other brands have a front load small access door for consumers to regularly clean out fibers from socks, blankets, bath mats.

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    Reviewed April 26, 2026

    Maytag used to be a good name. They have gone downhill right to the bottom of the barrel. Their machine it doesn't fill but one third of the way up the drum. Half the clothes are dry when it's going. Then when it spins it spins the dirt right back into the clothes. And they won't do anything about it because it's working the way they designed it I guess. Stay away from Maytag. Stay away from all the big name units. Go after an unknown name. You'll get a better product.

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    Customer Service

    Reviewed April 26, 2026

    If I could give a zero I would. We bought our washer March 28th from Menards. The brand was the pet pro system. We paid 800 and some change used it 8 times. It took 7 hours to clean one blanket. It threw 8 different malfunction codes. It broke down after our 8th attempt to clean clothes. Took 8 days after we bought it. Called menards they wouldn't honor anything cause we were past our 7 day mark. Called Maytag it took them 4 days to get a tech out here. Tech showed up couldn't work on our system cause he couldn't find any schematics to follow on maytag's site. He said he had to order a part and it would take 5 to 10 days to get in. He also said I had a lemon but maytag won't honor anything till I come here min. of 4 times. Well here we are on day 15 still no part and still no washer I can use. I will never recommend maytag for anything. Customer service sucks and washer really sucks.

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    TechMaintenance

    Reviewed April 24, 2026

    Never buy a Maytag washer.... My son purchased a new Maytag pet pro washer from Lowe's.... He paid cash for it and it has not worked correctly since he bought it.... It stays off balance and vibrates and breaks the latch on the top.... They came out and had to order a latch.... It took almost a week to get it.... They put it in and it still rocks and vibrates and they say it's working fine.... Neither Maytag or Lowe's will do anything about it.

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    Customer ServiceCoveragePriceRefunds & PayoutsStaffTransparencyResolutionHonesty & Transparency

    Reviewed April 21, 2026

    I had a very frustrating experience with Maytag customer service regarding their “10-year limited warranty” on the wash basket. Like most customers, I understood that to mean the entire basket would be covered. However, when I called for service, I was told it only applies to the stainless steel portion—not the full component. Because of that, I was expected to pay out of pocket for the part, even though the warranty labeling is misleading and gives the impression of broader coverage. That feels deceptive and not what a customer would reasonably expect.

    To make matters worse, the representative offered no real help beyond repeating this limitation. When I asked to speak with a supervisor or escalate the issue, I was refused and not given any option to talk to someone with more authority. Overall, this felt like a lack of transparency and accountability. A warranty should provide peace of mind, not confusion and unexpected costs. Based on this experience, I would strongly caution others to read the fine print carefully before relying on Maytag’s warranty coverage.

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    Maintenance

    Reviewed April 21, 2026

    Very disappointed in the Pet Pro Washer, which never spins the clothes. The repair guy has made several trips, but there's been no luck yet. It's a new washer, 4 months old. This has been going on since the first load we put in the washer.

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    Customer ServiceCoveragePunctuality & SpeedMaintenance

    Reviewed April 21, 2026

    These machines are absolute junk. Within six months, the control board fried. It took them three months to get a repair guy over. It took several days to get a hold of Maytag on the phone to start with. They said they were so busy and I replied that’s because you make crap products. The repair guy told me to fix my Speed Queen washer I had on the corner and it would last another 20 years. He also said he’ll fix the Maytag but it would be fried again within two years and he was right. 2.5 years old and it fried again two days ago.

    Almost $900 for 2.5 years of terrible cleaning. Nothing was clean. Couldn’t even get deodorant stains from armpits and whites didn’t stay white long. I would highly recommend Speed Queen. Mine lasted 20 years after my parents gave me theirs that they had 15 years before I got it. Maytag is just Mexican junk now, so stay away please.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed April 20, 2026

    We purchased a new Maytag washer and dryer about 10 months ago. This is the third pair that we've owned in the last 30 years. The washer is a Maytag model # MVW7230. It was working fine for about ten months and then one day it wouldn't go through the entire wash/rinse/spin cycle. It doesn't finish and it won't spin fast enough to get the water completely out. I am now sitting on hold with Maytag customer service for the second time today for almost 30 minutes. I went through this same process when we first reported the problem. It took a week for the repair people to come out and look at it. He fiddled with it for a few minutes and said it was working as it should.

    My wife then tried to do some laundry after the repairman left and it was doing the same thing. They came back out the next day, relooked at it and after communicating directly with Maytag, they determined that they needed to order some parts. That took another week. It worked properly for about six complete wash cycles and then yesterday it started doing the same thing, ie, not spinning fast enough to get the water out of the clothes. So here I am again waiting on hold for another 30 minutes waiting to speak with someone else. Now they tell me that the earliest they can have the repair folks out will be another two weeks. It's now three weeks since the problem was first reported to Maytag and it looks like it will be another Maytag service sucks! 46 minutes and still on hold and now I'm really pissed. God forbid your Maytag washer breaks because the entire repair process is an ordeal, unless you enjoy spending your life on hold!

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    Verified purchase
    Customer ServiceCoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaffRatesFollow-Through

    Reviewed April 19, 2026

    Maytag Washer - Do not buy. Stopped working, LID locked, with a full load of Duluth Alaskan base-layer undergarments after using for a mere 7 weeks of residential use. Took nearly 6 months, multiple days off work and for 3 out of 4 service repair dates - NO call, NO show, and many frustrating phone calls. Phone calls to Maytag who promised quick service, under warranty work to experience some of the WORST customer service by Maytag's 'contracted repair company,' Diamond Factory Service, St Louis Metro. No, Maytag scheduled the 1st service call, and the 3rd; we took off work for an entire day (because the repair tech could arrive any time between 8am-4pm) and guess what?! We did and Diamond Factory was a NO CALL, NO SHOW. So you can spend your money on a new appliance 'backed' with a one year and 10 year warranties, respectively but unlike the past when a company stood behind their products, Maytag does not.

    We were the ones inconvenienced, making phone calls to the DFS repair people checking on the status of the ordered parts. They certainly were not calling us over the 6 months time we were cleaning clothes in washers at laundry mats and at our family's houses, lugging baskets in and out of our vehicle instead of simply loading our clothes into the NEW $1000 piece of junk that currently is an unplugged, shiny catch-all in the basement. After 5 months of multiple calls to Diamond Factory in attempts to check the status of the ordered parts, and being on the receiving end of downright cranky, annoyed reps with no answers (and seemingly, very little empathy) a definitive timeframe or info as to when the appliance would be fixed, we went to a local shop and purchased a gently-used Speed Queen.

    Well, about 3 weeks go by and Diamond Factory called to ask if we were home so they could install the parts we had been waiting for and could be here in 30 min. What? I don't work from home. But I have a piece of junk that's been taking up space in the basement for 6 mo. that I'm ready for it to be gone at this point. So I call my boss, and the very nice repair tech installs parts, (no test run to make sure it washes and drains as the other washer was hooked up) as he listens to me ** about this exhausting and frustrating experience. Such a nice guy. He was. Too bad the company he works for doesn't know how to treat people the proper way, but it's a living, I guess.

    Maytag - NEVER AGAIN. NEVER again will you get my money. Now... guess I will post the ad on Marketplace for a washer still covered under warranty for 6 months. Anyone interested? By the way, when we were on the phone for the 5th or 6th time with Maytag, they did suggest and offer us an option to purchase an extended warranty since they couldn't tell us when their product would work as advertised again. Yes, sure Maytag! Id love to give you MORE of my money for a product that doesn't work to extend the warranty you promised but haven't honored yet. All I can do is shake my head and share my story. And share I will too!

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    Coverage

    Reviewed April 18, 2026

    I bought the “Pet Pro” top-loading washing machine 4 months ago and have issues since the start. My clothes come out dirtier than they go in. I use little to no HE detergent and they come out covered in lint that I have to wipe off manually. Maytag seems to be owned by Whirlpool, who is giving me the complete runaround about fixing or replacing it through the one-year warranty. Would absolutely not recommend and have major buyer's remorse.

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    Coverage

    Reviewed April 18, 2026

    I bought a Maytag washer and dryer in Nov 2023. Total waste of money for this piece of JUNK! The control panel went out after 2 years (1 year after their non-existent warranty expired). $460.00 to replace it. THERE NEEDS TO BE A CLASS ACTION SUIT FILED AGAINST THIS COMPANY!! I'M DEFINITELY LOOKING INTO IT! I'm so sick nd tired of buy new appliances, only to have them last 2-3 years! Same thing happened with a Samsung refrigerator, a 2 year old Bosch ice maker, an AO Smith water heater. Totally ridiculous. These new appliances are built fail to keep everyone working and it total B.S.!!!

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    Reviewed April 15, 2026

    My two year old Maytag dryer broke down. I had a service guy come out to look at it, and what? $600 for parts to repair a two year old machine? I have always had Maytag washers and dryers with fairly good luck. My loyalty to this brand is finished. Never again.

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    Customer Service

    Reviewed April 13, 2026

    Our last Maytag washer lasted 10 years. The new one we just bought lasted 3 months. They're repairing a 3 month old washer. So I called and asked why this would not be a cause of concern on my part. They had no answer but told me that replacement would have only been possible if it failed before 14 days. How convenient. Lucky for them that it made it 3 months. Do your homework. The Maytag name means mothing. My first clue should have been when they said they've merged with Whirlpool. Look elsewhere.

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    Customer Service

    Reviewed April 13, 2026

    Don't buy Maytag. Terrible customer service and worse machine.

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    Customer ServiceCoverage

    Reviewed April 11, 2026

    Purchased a Maytag HE Pet Pro Large Capacity Top Load Washer MVW 6500MBK1, CE2001300 in June 2025 directly from Maytag. From the get go I noticed it wasn't filling completely with water, even when using the deep fill option. If you don't use that, some of the clothes don't even get wet! The agitator starts working before the washer is full, which abrades the fabric causing pilling and excessive lint. Items go into the washer lint free and come out covered in lint! You can see in the slop sink filter the amount of lint produced.

    The spin cycle also seems extreme and the clothes come out in a tight tangled up mess, so in addition to lint, I also have wrinkles that don't come out in the dryer. I have had under warranty "service" come out twice now and have documented the problem but stated in the end the "unit is working as designed" and Maytag will do nothing. Designed to destroy your clothing! They claim the warranty is for service only and since it's not a repairable part nothing can be done. I also asked Maytag if the had excessive quality calls for this issue or recalls. The answer was no. Clearly that's not the case. Unfortunately I did not read reviews before I purchased. I relied on Maytag's reputation, a big mistake. So I'm out about $800 for a washer I will have to replace. Not Happy!!!

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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedMaintenance

    Reviewed April 7, 2026

    About two months ago my Maytag washer dropped a bolt from the bottom of the washing machine of which I put back in place hand tight. It was also showing codes F7E4, F6E3, F7E3. Tried to call customer service (not easy to get ahold of anyone). Scheduled a tech (Maytag expert). After he stripped the bolt and then broke it he said he couldn’t fix it. Said he didn’t know how or why it was throwing those codes. So I have a 1 year old washer that will not work. Was told to buy a new one even though it’s advertised as a 10 year warranty. Been buying Maytag for 30 years or so. 3 sets of machines now. This is the worst experience I’ve ever had with this company. Maybe a one off but not sure I’ll gamble that again.

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    Price

    Reviewed April 6, 2026

    I have purchased 2 from Lowe's. 1 in Dec. Of 2023 and the other 2024. Have had door lock problems, rocking when loaded or empty, sensors, not emptying, not filling, and now the newest one needs a control board at a cost of $300 +. No warranty received for either one. So I guess you can say I'm more than reluctant to own another Maytag. Extremely disappointed, they used to be the best for residential.

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    Customer ServiceTechPriceStaff

    Reviewed April 1, 2026

    Maytag washer MVW4505MW1 lid lock broke at just under two years old Average type use. Lid lock broke. Looked at it. Very inexpensive plastic parts at lid. Called Whirlpool. Offered to service it for $360. Machine cost approximately $800. New part on Amazon cost $60. Multiple YouTube videos on how to replace. Will never buy Whirlpool/Maytag again. Old commercial of repairman having nothing to do rings true today because who in right mind pays almost 50% for a simple repair that should have never happened. Wake up, a 10-15 year purchase is not “washer as service” contract. Poor management. Don’t buy the products and definitely sell the stock if you own it.

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    CoveragePunctuality & Speed

    Reviewed March 27, 2026

    Maytag has been my go to when we need to buy a new appliance. NO MORE. Their Maytag washing machine does not put enough water in the tub to get the clothes wet. I have had to carry water in a 5 gallon bucket from my kitchen to add to the tub to cover my clothes. This is absolutely unacceptable. After 3 years of my bucket brigade, I purchased a Speed Queen (love it). I have tried to sell my Maytag but only received messages about how much other people hate their Maytag because their clothes are dry after the wash cycle! There should be a class action lawsuit! Worst machine I have owned in my 57 year marriage. Money thrown away.

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    Customer ServiceCoveragePrice

    Reviewed March 25, 2026

    I bought a Maytag washer and dryer in Dec of 2024. In March of 2026 the electronic board went out and to repair it the cost is $400. I called customer service and was told that they couldn’t do anything for me but I could purchase another warranty for $360. We only used the washer 3 months out of the year because we are seasonal residents so actually the washer is about 6 months old! Never again will I buy any Maytag products. Check out the warranty before you purchase any appliances.

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    Customer ServiceContract & TermsSales & MarketingPriceStaff

    Reviewed March 22, 2026

    We purchased what we believed to be excellent quality Maytag washer and dryer which essentially cost us a couple thousand dollars based on sales recommendations two and a half years ago. Our washer started to make this horrible sound during spin cycles. Decided to call Appliance center tech to look at it. He told us the "Gear case or transmission" was shot and we would probably be better off getting a new washer since our two and a half year old washer warranty expired after two years! Wow how disappointing! They would not back the product or work with us to get another one. I will NEVER purchase a MAYTAG product again. We are in our 50s and it is just the two of us. Steer clear folks.

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    Reviewed March 11, 2026

    I wish I had researched Maytag. I've only had this washer about 3 years. I bought it for the large tub to do large loads. Mistake, it won't spin until I re-adjust load couple of times. It makes a very loud noise when spinning. I will NEVER buy a Maytag product again. Worst washing machine I've ever owned. Last big load it tried spinning 8 times and would not spin til I pulled clothes all apart and spread out more balanced. Had to do that twice before it would spin, and still didn't get the water out good.

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    Customer ServiceContract & TermsCoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffTransparencyHonesty & Transparency

    Reviewed March 10, 2026

    I’ve been a loyal Maytag customer for years, which makes this experience with their service plan especially disappointing. My washing machine (purchased in 2018) recently started having issues, so I contacted Maytag to ask whether it was worth repairing. Their representative recommended signing up for a monthly extended service plan and explained that if the technician came out on the first visit and the machine couldn’t be repaired, they would refund the plan and cancel it. If it required multiple visits and still couldn’t be repaired, they said they would cover the replacement cost.

    A repair company came out shortly after. The technician was here for about 15 minutes, looked at the machine, and said it needed several parts that would take 7–10 days to arrive. He also commented that the washer was getting old and that I had probably gotten my money’s worth out of it. Given the cost and wait time, we decided it made more sense to cancel the plan and purchase a new washer — which we planned to buy from Maytag again.

    However, when I called to cancel the service plan, I discovered that Maytag was charging me more for the service call than the repair company would have charged had I contacted them directly. In other words, the “service plan” ended up costing me more than simply calling a local repair technician myself. After being a loyal Maytag customer for many years, this felt misleading and frustrating. I expected better transparency and customer care from a brand I’ve trusted for so long.

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    Maintenance

    Reviewed March 7, 2026

    Super disappointed. We got pet pro washer and dryer. In less than a year we’ve had 3 dryer replacements and still have issues. Washer baffle keeps coming off during cycle and breaks. Horrible experience.

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    Staff

    Reviewed March 6, 2026

    Did not expect for Maytag to be unprofessional, send over a technician without them telling me that my warranty had expired. The technician had to tell me after he got done because Maytag never told me in the beggining or I wouldn't even have them come out. Their products are not good quality at all and only have the washer and dryer for 2 years. If anyone wants something good and Professional just buy an LG. They'll last you more than 2 years.

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    Staff

    Reviewed March 3, 2026

    Bought MVW4505MW Jan 2026. Water temp is only consumer control. Water level is too low or too high. Too many cycles and times for each. Each cycle has poor water levels. Not enough water to wash items. This makes a big tangled mess of the items. Spin cycle is very unstable and

    vibrates. After 90 days I am very unhappy with the Maytag washer. Newer washers are all not consumer friendly, government regulations have ruined them!

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    Customer ServiceCoverageMaintenance

    Reviewed March 1, 2026

    My brand new Mt Air Maytag dryer leaves little black spots on my sheets mainly, sometimes pillow case. Called for repair, so far each company Whirlpool Lowe's (where I bought it) and the repair comopany passing the buck, looks like they sold me a lemon, there is obvious damage to the drum however small still it could mark up white linen although the repair denying item. There is also damage to the vent shield or cover like someone was trying to put it back on probably after trying to fix this spot issue and they resold it it to me used! Terrrible. Go to Home Depot not Lowe's and don't buy Whirlpool or Maytag. Just awful company and terrible products.

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    Reviewed Feb. 28, 2026

    This stupid clean washer with afresh is the stupidest thing some ** came up with. No notice beforehand until you fill it with clothes and soap. Then you have to unload it and run the stupid cleaning cycle before you can wash clothes.

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    CoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRatesTransparency

    Reviewed Feb. 25, 2026

    I am writing to formally file a complaint regarding a defective Maytag washer unit purchased from Home Depot in September 27th 2025. Make: Maytag - Model #: MHW5630MBK0 - Serial#: CE3500360. The appliance was paid for in full and delivered new. Due to a move, we opened and began using the machine in December 2025.

    From the very first use, the washer began making an extremely loud and abnormal noise. We immediately contacted Maytag for service. A Maytag technician from Wind Factory Service located in Hicksville, NY inspected the unit and advised us that a major internal part was defective and stated that this “should never happen in a new machine.” The technician further indicated that significant internal damage appeared to be present and MAYTAG should replace the unit.

    Despite this acknowledgment, Maytag has continued to delay resolution, stating they are waiting on parts and attempting additional repairs. As of now, it is February 2026, and we still cannot use the machine due to the excessive noise and risk of further damage. We have been left without a functioning washing machine for weeks.

    The last contact with The Maytag representative, we were advised to contact Home Depot for a replacement unit since they sold the unit, because Maytag policy is only to repair the unit. Home Depot acknowledged that it is most likely a defective unit but refused to take responsibility, directing us back to the manufacturer - Maytag. Both parties are effectively refusing to stand behind a brand-new product that was clearly defective from first use. This situation is unacceptable. A new appliance should not require major repairs immediately upon first use, nor should consumers be left without a working essential appliance for an extended period after full payment.

    At this point, we are requesting one of the following:
    • A full replacement with a new, fully functional unit, or

    • A full refund of the purchase price

    We have acted in good faith and followed all required procedures and we have not heard back from Maytag to check in or the Wind Factory Service with any update regards to where stand with the parts. Thank you for your attention and please find a resolution to this major issue.

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    Sales & Marketing

    Reviewed Feb. 20, 2026

    My wife and I purchased a brand new Maytag front load washer and dryer. The models are MHW8630HC and MED8630HC. The washer went out after 4 loads. The motherboard fried out completely. The dryer lasted one more load and the door wouldn't close. The sales person told us that they build these appliances to only last 8 or so years. I would be thrilled if these two appliance would have lasted that long instead of less than 8 loads. DO NOT BUY MAYTAG!

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    Reviewed Feb. 19, 2026

    Maytag HE top load washer. Shakes like it's about to fly apart on spin cycle regardless of load size. The rinse cycle takes a very long time. Some clothes are not even completely wet (they have dry spots) when the cycle is completed. No longer a fan of Maytag.

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    Customer Service

    Reviewed Feb. 17, 2026

    I bought a Maytag washer, after 2 weeks machine failed. Total transmission failure. Only used it 5 times. Total junk. Parts on order so I have no washer and they will not exchange it. Poor customer service. I will never buy another product made by Whirlpool/Maytag ever again, next time it will be an LG.

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    Customer ServiceStaffRates

    Reviewed Feb. 17, 2026

    I need a rating available lower than 1 star! DO NOT BUY MAYTAG if you expect any kind of customer service. We have a 4 week old $950 washing machine that broke. It took Maytag a week and a half to get a service person out. He came yesterday and said he has to order a part, which is out of stock. He has no idea how long it could take... possibly a month or more. Maytag customer service reps do not care about this one bit and offer no solution. A 4 week old machine that needs a new control board should be replaced in my opinion. I understand sometimes things are just faulty, but the way this is being handled is unacceptable. What a nightmare. I hope to save other people from this frustration. What do they expect people to do?

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    Customer ServicePunctuality & SpeedRates

    Reviewed Feb. 16, 2026

    LESS THAN 3 years ago, I purchased a Maytag top load washer MN: MVW7232HW1 ($685) They are supposed to be extremely reliable with a "10 year" warranty. Don't believe everything you hear/see. The unit worked GREAT, for 6 months. The center screw on the motor drive system managed to back itself completely out and fell on the floor. It took a few hours to figure out why the unit would stay balanced and kept erroring out. I installed the screw with blue Loctite ($7) to remedy the issue. 1 year later, the main seal on the basin completely let go. Water was all over the floor and leaking through my floor.

    Called Maytag and it wasn't a "warrantable" repair. The seal was integrated to the "transmission". Purchased and installed the part myself ($365). Fast forward 5 days ago (unit is now 2.5 years old) and the electronic water valve assembly has failed ($85). I have ordered and will install yet again another part. If you are keeping tally, I purchased the unit for $684 NEW. Have since installed $492 dollars in parts MYSELF and the unit is not yet 3 years old. I would not recommend this product (or its Whirlpool equivalent) to anyone! Buyer Beware! 1 of 5 starts (ONLY because most rating systems don't allow for a 0).

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    Reviewed Feb. 14, 2026

    When purchasing we were told a of a great warranty, 10 years on parts but what they don’t tell you is they only warranty two of the parts. After 6 years it’s an $800 repair. Don’t waste your money on this junk.

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    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 14, 2026

    If I would have known or seen the reviews before purchasing the washing machine I'd never have spent any money. I thought Maytag had a good name but they do not! They are terrible. I bought a washing machine that's only 3 years old. The top is glass. It flew off within 8 months of purchase. Now I have to do every load with tape over the top of it. I called them they said "oh we can gladly help you with a 10% off coupon to getting a new washing machine." No. I'm not okay with that!.

    I really could kick myself for not reading the reviews before purchasing. That is something I have learned after buying this terrible faulty washing machine. I will always look at reviews before I purchase another thing. If it had a zero star I would have picked zero because that is giving them too much credibility by pushing one. I don't like that. I don't like even being able to give them a one star. Please do yourself a favor. Do not purchase from this brand. You will be telling yourself why did I do this like me. I guarantee you will. Do yourself a favor and go elsewhere. Use a different brand. Do your research.

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    Coverage

    Reviewed Feb. 14, 2026

    Bought a new front loading Maytag “Commercial Technology” washer and dryer less than 3 years ago. The washer has design flaws - no access to the filter and somehow big things like socks can find their way into it! Of course, clearing out the filter isn’t covered under any service plan. At the moment my washer and dryer are both malfunctioning. Dryer has died for the second time in 2 months. Warranty expires soon. I will never buy another Maytag. Worst units I’ve ever had.

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    Reviewed Feb. 13, 2026

    Really bad product. The washer was bought on November 2025 and it never worked. It was repair 3 times and I never got a replacement. I have to buy a new one

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    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaffRates

    Reviewed Feb. 12, 2026

    I bought this Maytag washer in October 2024 specifically for my 86-year-old mother-in-law. I chose it because it looked simple, was reasonably priced (around $509), and she would only use it occasionally for light loads. Less than a year and a half later, it’s already broken. We had to call an authorized Maytag repair service, which charged $109 just to diagnose the problem: the suspension system is shot. The repair quote? Another $250–$300 on top of the diagnostic fee. That means spending nearly $400 to fix a machine that originally cost $509. At that point, it’s almost cheaper (and certainly wiser) to replace it entirely. I contacted Maytag customer service directly to explain the situation and ask for some reasonable help—after all, this is a major failure on a relatively new appliance used very lightly. Their “best” offer? 20% off a brand-new washer. Seriously?

    Why on earth would I want to buy another Maytag after this experience? They essentially told me to throw good money after bad with zero goodwill or accountability for a product that failed so prematurely. Extremely disappointed and frustrated. This feels like planned obsolescence at its worst. I cannot recommend this washer—or apparently anything from Maytag—to anyone looking for reliability, especially for elderly users or light-duty needs. Save your money and look elsewhere.

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    CoveragePrice

    Reviewed Feb. 12, 2026

    My Maytag dryer's electronics died at the 2-year 5-month mark. The so-called 10 year parts warranty did not cover the cost of this required expensive repair. Now this $850 dryer is destined for the scrap yard.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 11, 2026

    After 9 months of owning a brand-new Maytag washer, it’s needed FOUR warranty repairs. It still makes a loud, house shaking noise at the start of the spin cycle, even after 4 service calls to replace 2 drums, a frame and shocks. Asked for a replacement and was told they can’t consider it because the tech didn’t take a video. Now we’re waiting for another visit just to record proof. Extremely disappointing product and the worst customer service we’ve experienced ever, there's no way to escalate. We won’t be buying Maytag again!

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Feb. 10, 2026

    This is hands down the worst purchase I’ve made in years. The PetPro washer failed after only five months due to a control board failure — completely unacceptable for a major appliance that’s barely broken in. It gets worse. I waited two weeks for a scheduled service appointment, only to be told the technician “couldn’t find my house.” No call. No warning. Just a missed appointment. Now I’m being forced to wait another two weeks for service. So I’m left without a working washer for nearly a month because of both a defective product and outright incompetence. This level of quality and customer service is appalling. A washer should not fail this quickly, and customers should not be punished with endless delays and excuses when it does. This entire experience has been 100% unsatisfactory, and I would strongly warn anyone considering this product to look elsewhere.

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    Customer ServiceCoverageMaintenance

    Reviewed Feb. 9, 2026

    Please whatever you do, do not buy the Maytag dryer Model #MED5430MW0 if you aren't drying clothes for a large family. I am a single person who needs to dry a few shirts periodically. I actually can't dry a few shirts in this dryer because they caught up on the two large baffles (there are two large baffles and one short) in the dryer and just go round and round sitting wet on the baffles. I called Maytag customer service to possibly replace the two large baffles with two shorter ones, but they said that is how the dryer is designed and there is nothing they can do. Unless you always dry a large load, your cotton shirts will be unwearable due to the design of this dryer and the large baffles. I paid $800 for this dryer alone and will have to trash it. The Maytag washer I also purchased works fine. My mother always had Maytag washers and dryers. She loved them. I guess times have changed and "buyer beware!"

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Feb. 9, 2026

    Maytag washing machine broke within one month of delivery. I have been waiting two weeks for a replacement part and looks like will be waiting for at least two more weeks. Customer service gives a run around without any solutions.

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    Customer ServiceCoverageSales & MarketingMaintenance

    Reviewed Feb. 7, 2026

    I bought a Maytag MVW7232HW2 washer from Lowe’s in 2023 and it has been defective since day one. As soon as it’s powered on, it immediately throws an F2E2 error code. Resetting the power does nothing — the error comes back instantly every time. This is a known control panel/UI failure. The same part has had to be replaced every year, yet Maytag keeps selling this model and refuses to fix the actual problem or stand behind their product. Replacing the same defective part over and over is not a repair — it’s a scam. Maytag customer service has been completely useless and unwilling to take responsibility. For a brand that markets itself as “dependable,” this washer is absolute junk. Waste of money. Waste of time. Avoid Maytag and anything associated with them.

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    Reviewed Feb. 5, 2026

    I have a Maytag washing machine. I think they are 100% piece of junk. Only thing is warranty is stainless steel part and a motor. Everything else is plastic junk. Don’t buy one. That’s everything that whirlpool makes.

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    CoverageSales & MarketingMaintenanceStaff

    Reviewed Feb. 5, 2026

    I am disappointed with the quality, service and delivery of the Maytag washer. I bought a washer about 7 years ago. It broke down 7 months ago and I ordered the part to fix it. It was "back ordered" for 6 months until finally I was notified that the part would "never be in stock". Then I was given a discount for a new machine. I ordered it from the official website. The discount offered did not apply on the site. I have a discount for being a healthcare professional that I used to get a little off as the discount offered did not work.

    The CS was unable to do anything about the malfunction on the site. The machine order went through and it was supposed to be delivered today. I did all the required preparedness including shoveling a 10 foot wide and 70 foot long pathway through 2 feet of snow. I cleared the way to the desired washing machine location in my basement. I moved out the old machine. I was told the new machine would arrive at 7:55 am today. It was then bumped to a delivery 2 weeks from now. The excuse was that it missed the transfer? It missed the what? It shows on the tracking site that it is about 1 hour from my house in a shipping facility. What is the reason that it cannot be brought out to me sooner than 2 week. CS was unable to do much about it. So I do not recommend working with this company. I am so sorry to have to say that Maytag is no longer a company you can rely on.

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    Customer ServicePriceRefunds & PayoutsMaintenanceStaffBilling

    Reviewed Feb. 3, 2026

    I purchased a washer three weeks ago and chose to order directly through the manufacturer’s website instead of Home Depot or Lowe’s. That turned out to be a major mistake. They changed my delivery date three times. When I called to ask about it, the representative was rude and said the order had not fully processed—then why provide a delivery date at all? When the washer finally arrived, it was broken, so I refused delivery. I contacted customer care, but they were not helpful. They could not tell me when I would receive a replacement, and I was told that if I canceled the order, the refund would take 1–2 billing cycles (30–60 days). Meanwhile, the full amount was taken out of my account immediately. Because of this, we had to dispute the charge through our credit card company.

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    Price

    Reviewed Feb. 1, 2026

    I purchased a Maytag washer from Lowe's, and in the short time I have had it I have had more problems with it than any washer I have owned before. The lid lock is terrible, doesn't do a good job at cleaning clothes, sensor gets stuck on one job and won't go to the next job, unbalanced with small loads, and is really more trouble than it is worth. Never know if it will complete the wash cycle or if there will be another issue. Really is a terrible product, so based on my experience I would wholeheartedly recommend: DO NOT BUY A MAYTAG OR WHIRLPOOL WASHER! THEY ARE GARBAGE.

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    Maintenance

    Reviewed Jan. 29, 2026

    PLEASE PLEASE DO NOT BUY A MAYTAG WASHER OR DRYER. I bought both. It has been one thing after another. Washer broke twice within the first year. The second time it broke the repair service kept telling me they couldn’t find the part it needed. After 5 months they told me I could buy another one for $500. It was still under warranty. Now the dryer is broke. With normal use it is impossible to keep both of them working. A real money pit that’s Maytag. I purchased them on the Maytag name. Don’t get fooled like me. My Maytags are junk.

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    Punctuality & SpeedStaff

    Reviewed Jan. 24, 2026

    Brand new washer lasted 2 weeks. I requested warranty service and have been waiting 10days. No one cares. They get their money and blew me off. Next step - Better Business Bureau. The washer sounds like it's full of marbles and it won't spin.

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    Punctuality & Speed

    Reviewed Jan. 20, 2026

    Pure Garbage- idk why they even exist . 3 months in doesn’t work- warranty what a joke - make you wait 2 weeks to let you know they forgot to schedule you to wait another 2 weeks - learn from our mistakes.

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    Customer ServiceTechPunctuality & SpeedEase of Use

    Reviewed Jan. 20, 2026

    Do not buy Maytag. I purchased a washer on 10/25/25. Pet Pro Model #MTW7200RFO. On Dec19th I called and scheduled the soonest service I could get. On Dec 23 a service tech came and diagnosed my machine. He did not and would not open my machine to retrieve the wet clothes inside. At that time, he ordered a mother board and locking mechanism. I have an email confirmation of this information. A-Z Appliances expedited an order to receive the mother board. I spoke with Jamie on Jan. 2. She explained the part had been ordered and to check back on Wed Jan 7 after the parts are checked in. I called again on Jan. 7.

    My locking mechanism was received by A-Z (my locked-in-the-washer-clothes are molding and I have now been to the laundromat 5 times at a minimum of $25 per visit). The motherboard had been expeditated and had not been received. I have spoken with them twice since and my service they pushed out until February. I have since spoken with Whirlpool on 3 occasions when I am able to get through. I spoke with Greg on Jan. 14 and again with Shania on Jan. 20th. I am now being told the motherboard was ordered on Jan 14. The chat line is equally a none service. The customer service is beyond difficult to use. My clothes are still locked in, it is Jan 20th.

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    Reviewed Jan. 20, 2026

    My Maytag MVW7230HW0 washing machine is just 4 years old and the bearings are roaring so loudly on spin already. Spin cycle sounds like a jet turbine. Needs new transmission. I’ve also had to change out the slider on the it. Worst machine I’ve ever owned.

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    Reviewed Jan. 19, 2026

    I have owned this Maytag model MVW623RHW2 for more than 4 years. Although the washer has been reliable, but I still find it frustrating that it lets me know it needs to be cleaned after I have added the clothes and the soap. This is a very, very stupid design. Don't know what the Maytag engineers were drinking when they designed this model. They could have very easily displayed that I need to run a clean cycle after a wash cycle is finished and stayed on displayed continuously to be seen at all times. If I had known about this prior to purchasing this washer, I would have not bought it.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Jan. 19, 2026

    I run the maintenance department at a rental community in northern Kansas City Mo. We built seven new apartment buildings and purchased over 100 of the Maytag commercial washer and dryers. We’re having problems with the commercial washers specifically MVWP586GW0 getting stuck in drain mode and have had to replace the circuit boards. On about 20 units right now. And I have 5 more scheduled for service at this time. Yes, they are under warranty but to go through that process is extremely time-consuming when you’re on the phone for one to two hours to try to schedule something and then they come out in two weeks look at it and Say that they need to order a board and then come out another two weeks later with the replacement board. “So typically four weeks to repair.”

    Maytag does not seem to want to help in the big picture of taking care of this problem. They will not just send me the replacement motherboards directly. They insist a service tech has to come out and look at it first. When obviously this is an ongoing problem with this model. And I’m nervous about what’s gonna happen when the warranty goes out. I’m even more upset by this because we upgraded to the commercial unit thinking that it would be a good unit. This is a huge inconvenience for myself and our residents.

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    PriceMaintenanceValue

    Reviewed Jan. 18, 2026

    We have a Maytag Bravos MCT washing machine (impeller model) that has been nothing but problematic. We have owned the washer for 4 years. It worked great for about the 1st year. Impeller came loose a few times and suspension rods are absolutely shot. Cannot spin a load without wanting to take off into the stratosphere. Manual adjusting is required to balance the load, and can often take many spins to get it balanced just right. The cost of the repair is not worth the money. We will never buy another Maytag.

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    Punctuality & Speed

    Reviewed Jan. 17, 2026

    We bought the washer and dryer pair 2 years ago. Dryer is great, no issues! The washer on the other hand is just plain crap! First and foremost why have a heavy duty washer with a massive basin to barely fill it to get the clothes wet! There have been times I've taken clothes out of the washer and there are dry spots on the clothes! On the max setting WITH the extra rinse! 2nd forget a quick wash, it doesn't put enough water in or agitate long enough to dissolve the laundry pod. And 3rd it is so noisy matter what it's doing spin, wash, etc. We have to close the laundry room door and it's on the other side of the house!

    4th the stupid lid lock! Seriously! Why?? God forbid you drop a sock and have to wait for it to think about unlocking the darn lid! Was it a top of the line Maytag? No. We had Ropers in our last home that were much quieter and did a better job. We are looking into a Speed Queen. People we know have them, with no complaints. It's a shame I have to give even one star to share a review! What a POS! Rant over!

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    Customer ServiceCoveragePunctuality & SpeedMaintenance

    Reviewed Jan. 17, 2026

    Purchased a new washer & dryer in July-BOTH BROKE????? 1st service call repaired the dryer- 3 service calls and 6 months later the washer is still BROKEN!!!! We have to use the laundromat to wash clothes-?? WHY DON'T YOU JUST REPLACE THE DAMN THING????? What happened to the quality of Maytag products.

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    PricePunctuality & SpeedMaintenanceRates

    Reviewed Jan. 17, 2026

    If you want a dryer to actually dry your clothes, stay away from this one. We "inherited" this brand new one buying a house. Being a really fancy, high price monster, we expected wondrous things. NOPE! This is definitely an example of a "Biden" Dryer. Looks great, cost a lot but doesn't perform. At 76, we've been through a lot of washers and dryers. Plain and simple, it doesn't get clothes dry. Yes, it is installed correctly, setting are correct, IT IS PLUGGED IN (duh). It took two 1 hour "Power Dry" dryings - 2 sheets, 2 pillow cases, and 2 socks are finally dry. Give me a break!! Any load, small, medium, large, any setting, it just doesn't perform. The matching washer is worse. It walks the floor, doesn't do the job,... The new "Biden" washers "swish" the clothes around rather than really give them a wash. Anyway.... Disappointed!!!

    Quote from the description: Advanced Moisture "Sensing on Maytag TOP LOAD DRYERS makes sure every sock and shirt gets the right amount of dry". Let me think for a second.... This is a FRONT LOAD DRYER... So that means every sock and shirt get WON'T get the right amount of dry? OR, we have to load just a sock and shirt???? OH WAIT... It says it's a top load so we've got to reinstall it on its back so we load from the top!!! COOL! Someone isn't too bright.... The ones who designed it, made it and wrote the description!!! Well, enough of that... Let's go put some more clothes in the Energy Efficient Dryer and let it run a few more hours!!! Sorry to be so harsh but things aren't made the way they used to be. NO MORE MAGTAG ANYTHING FOR US!

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 16, 2026

    Purchased a Maytag top loader washer from Home Depot. Less than 2 months later -Control Panel didn’t work. 3 weeks later & Maytag doesn’t have the part! Maytag keeps saying call in 5 business days! Frustrating! They will not replace this new washer. The warranty is for a year but they don’t have the parts for this NEW washer!

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed Jan. 16, 2026

    We bought our washer and dryer set 6 years ago and had to call for repair for $450. The washer will beep and not start, giving error message with no code. It will randomly shut off without completing wash. You have to unplug for 15min to 1 hour in order to reset. We had it fixed and 3 months later same thing. Warranty will not cover. When it works, I have no complaints but does not happen often. Wish we hadn’t bought them now. Will likely have to buy a new set soon.

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    Punctuality & SpeedMaintenanceResolution

    Reviewed Jan. 15, 2026

    I purchased a top load washer from Lowe's. It's a Maytag. I received the washer a few days after purchase and have nothing but issues. The store said I have to go through Maytag and they are impossible to reach and when you finally do they say they have to send a repair person. That took over a week then the repair guy said there are two major issues and parts could take 10 days or more. Then they have to schedule to come back out for a 3 hour job with no guarantee that it will fix the issue. It's causing so much hardship not being able to do laundry and very frustrating. It can take 2-3 hours to reach someone. This is the worst experience I have ever had and feel like legal action is need to prevent this from happening to others and buyer beware!

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed Jan. 9, 2026

    Dryer started banging and squealing after the warranty ran out. I ordered parts from Maytag and they say they've shipped them. But, FedEx says the label was created and they don't have the box 3 days later. What lousy customer service. I bought parts from Amazon and fixed it myself. I cannot believe how awful Maytag has become. It's as bad as Whirlpool ever was. Whirlpool has destroyed this once-great brand. My parents-in-law had a 25-year-old Maytag and it _NEVER_ needed anything fixed.

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    Customer ServicePriceMaintenance

    Reviewed Jan. 6, 2026

    My 15 month old Maytag washer experienced a complete Power Control Board failure. The repair cost is estimated at $450 on a basically new $600 machine. Maytag referred me to their warranty language and offered me $0 for a lightly used machine 3 months past warranty. I'm junking their junk machine rather than pay them a 70% markup on their $300 PCB, that rewards them for their poor quality. The only thing worse than their machine is their horrendous customer service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2026

    Waited on hold for almost 2 hours before getting thru to a customer service representative who was the rudest person I've ever dealt with. He proceeded to transfer my call and voicemail answered and said to call back within business hours. This call was started at 2:00 and ended just before 4:00.

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    Reviewed Jan. 1, 2026

    What happened to Maytag being the Best? I got rid of my old Maytag which I now regret. I bought a new Washer in 2023 and have been dis-satisfied ever since. The lid lock is something I was able to bypass but is still a pain. My main issue is after the wash cycle is complete, the clothes look like they've been in a Tornado. They are all twisted and overly wrinkled. Even on the delicate cycle. Don't waste your money on a Maytag washer!

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    Customer ServiceStaff

    Reviewed Dec. 30, 2025

    Purchased a Maytag washer before Thanksgiving 2025. It is by far the worst washer I have ever used. It does not fill up properly, does not spin enough to take water out. It agitates before the tub fills up thereby twisting and beating clothes violently. It literally does what it wants to do not what I want it to do thanks to its "sensors". No help from technician or maytag customer service.

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    Punctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed Dec. 30, 2025

    My washing machine was purchased in January 2025. On November 16 it stopped working. It is December 30, 2025 and we are STILL waiting for the part. This is unacceptable. I don’t have time nor extra money for a laundromat, but here I am going again. I will never, ever purchase another Maytag ever again. If I could return it I would.

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    Customer ServiceTechMaintenance

    Reviewed Dec. 23, 2025

    We bought a new washer in April 2025. The washer would flash and say no water detected. We had a plumber come out and he said it’s the washer. We had the repair people come out, and they ordered the part. In October, the repair person came out to install it and something was still not right with the washer. Another part has to be replaced. They ordered the part. We had no hot water and can not use the sanitize cycle. We called today and was told that Maytag denied the claim, saying the warranty had expired. It is December and no one called and told us from the repair company or Maytag. Do not buy a washer from them. They will not stand behind their warranty or products.

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    Customer ServicePriceMaintenance

    Reviewed Dec. 22, 2025

    We bought a washing machine 14 months ago. Just stopped working and Maytag wanted to charge us $329 to fix. Lady on the phone could barely speak English and gave me the option to buy a 1 year warranty for $480 which didn’t include labor. Good company turned to garbage.

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    Maintenance

    Reviewed Dec. 18, 2025

    I have owned a Maytag mvw4505mw for just over two years and the computer board just went out on it. 500$ to fix and I paid 600$ for the machine. Go figure. I'm done buying new machines. I'll buy used and get 5-10 out of it and buy used again. I'll be so much money ahead.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 17, 2025

    Bought a pet pro duo in August and it had serious issues from day one, waited months for parts. The whole time we waited for parts we had to do what we could to make things work while this washing machine systematically destroyed itself and when I came to discuss the potential of extending my warranty I get the same bs from customer service over and over refusing to do anything about it taking zero ownership in the fact that it has taken months to resolve these issues and giving me the same corporate answers over and over. This company is a total joke. I’d never buy another one of their products.

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    Reviewed Dec. 14, 2025

    Right from the start the dryer does not dry completely. I have to run it more than an hour to get items anyway near dry. Doesn’t collect very much lint either, very disappointing. I would not recommend.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Dec. 13, 2025

    Maytag has set women back to the 1950’s. It takes forever and still does not get the clothes clean. At times, it does not even move the clothes when washing. I have to cancel the cycle and start it over. Sometimes that works and other times it does not. I called Maytag, they sent out a repairman and his fix was to just always use the bulky cycle. I have a washing machine I paid big bucks for and has 10 other cycles but told to only use bulky for the machine to do its job which still does not always work. It supposedly has commercial technology, but this is a fantasy by Maytag. I thinking of just putting on the curb with a sign as junk.

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    PriceRefunds & PayoutsRates

    Reviewed Dec. 8, 2025

    I bought a basic Maytag washer and dryer and they do not do a good job. I put a minimum amount of clothing in the washer, use a deep fill setting, and will have clothes come out still dirty and with dry spots that somehow did not manage to get wet. The cycles take more than an hour and still do not get the clothes clean. The dryer has to be used on a high heat setting and for the maximum amount of time to get the clothes dry. I sometimes still have to run the dryer for an additional 30 minutes. I would not recommend either product. The model numbers are MVW4505MW2 for the washer. MED4500MW0 for the dryer. I bought these because they were reasonably priced and Maytag brand. Well, you get what you pay for.... they do not do the job.

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    Maintenance

    Reviewed Dec. 7, 2025

    We purchased a modelMVW450MV 22/01/2022. It has a wiring issue that never should have been. It breaks down one time a year. The first right after warranty expired. Do not EVER buy this undependable machine.

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    Reviewed Dec. 4, 2025

    One star is generous, much I could say. Horrible, extremely loud, trash washers and dryers, save yourself some heartache and buy literally any other brand. No matter what the problem is with it, they just tell you that it's operating normally. They will keep doing this until the warranty expires so be warned.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceRates

    Reviewed Dec. 2, 2025

    I would leave a zero rating on the customer service. Brand new washer, got a great deal at a big box store. So much for that, the washer didn't work. Called and had to wait over an hour multiple times. Sent a local company to come and fix it. It is under warranty. Company said it needs a new part. That was Nov 7th. It's Dec 2 and the repair company said they (Maytag) can't find the part. WHAT. I called the parts number, explained the situation, can't give me a tracking number for the part. Won't let me speak to a manager, then hung up on me. Would never recommend this brand or Westinghouse to anyone.

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    Staff

    Reviewed Nov. 29, 2025

    Was extremely helpful. It was great to have an actual person to talk to and he went beyond our initial problem. He was also friendly and easy to talk with and explain the issues with our Maytag washer.

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    PriceMaintenance

    Reviewed Nov. 29, 2025

    Bought a Maytag washing machine. Didn't make it 2 years! 1 year 11 months, bolt fell out of motor underneath so then main circuit board burnt out! Was quoted $780 to fix. Machine was $750 when bought new!! NOT HAPPY!

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    PriceMaintenance

    Reviewed Nov. 29, 2025

    Maytag is no longer a quality product. A short time after extended warranty lapsed, the MVWV855DC4 expensive clothes washer plastic fractured at the top lid hinges. This should be one of the most reinforced plastic locations. Looking for replacements, only improved parts are found at $185 to $250 and I do the repairs. NEVER EVER ANOTHER MAYTAG / WHIRLPOOL.

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    Coverage

    Reviewed Nov. 28, 2025

    Updated on 12/15/2025: The nightmare continues with my Maytag Washer. So we bought the China part again to fix some that part that should not be broken. The part is only a little more than a year and a half old. New part lasted one load. Now the lock lid will not work, So we fixed that. One load later mainboard is not working at all. I took the washer and I threw it right outside. Please do your homework before buying this crap from Lowe's store. They are selling this product without letting the consumer know it is defective. It is a piece of crap. Beware of who is selling crap to the public. "You will get stuck with the bill".

    Original Review: When you purchase a washer and it states that it has a 10-year Warranty. You would expect it to be reliable for at least 5 years anyway. I have had this model for a little over a year. If you will notice what is made in America. Has China parts all through this machine. The warranty only covers the motor & Tub. That is not what is happening. This is a money racket for this company. How low can you sink. Beware and stay away from Maytag.

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    CoveragePriceRates

    Reviewed Nov. 27, 2025

    If I could give this company a zero rating I would. We have had nothing but trouble with our Maytag Washing Machine. Whether the load is small or large the drum bangs so violently when spinning that it moves clear across the floor into a wall. We've done everything to try and fix it. Most recently changing the springs; however, the problem still exists. I have a rental in Indiana, bought Kenmore, inexpensive, washer and dryer 16 years ago and have never had a problem. Stay away from Maytag. They are crap!!

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    Price

    Reviewed Nov. 27, 2025

    Our washing machine is 1.5 years old and goes from sensing to washing complete after a minute of sensing. After researching, this is a common problem and requires replacement of the motherboard. Repair cost is $500. Well the washer costs $750 new. We opted to buy a new washer that is not a Maytag or whirlpool brand.

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    Reviewed Nov. 26, 2025

    I am EXTREMELY disappointed by my washer and dryer. It takes up to 2.5 HOURS to fully wash a load of clothes. Regular wash leaves clothes with stains and residue. Heavy soil cycle gets them clean but takes far too long. My main complaint is that they have included very unnecessary technology for technology's sake. I cannot imagine ANY circumstance where my washing machine needs a "Wi-Fi hotspot" for crying out loud. Who out there is going on vacation and then saying "Wow - I guess I will start my laundry?" From Fiji?

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    CoverageTechMaintenance

    Reviewed Nov. 24, 2025

    I bought a Maytag in April. After receiving the washer the spinning stopped working and service came to repair but it’s been repaired 5 times now for the same reason and the company will not replace the machine. Meanwhile I have a family of five with no washer and backed up dirty clothes.

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    TechPriceMaintenanceRatesHonesty & Transparency

    Reviewed Nov. 21, 2025

    ⭐ 1-Star Review: Extremely Disappointed – Avoid This Washer. I’ve owned my Maytag washer for two years, and it’s been nothing but a headache. It has broken down twice in that short time, and the overall quality is terrible. From day one, it was loud, clunky, and unstable. The machine constantly “walked” across the floor during almost every cycle, no matter how carefully I leveled it. On top of that, my clothes never came out truly clean. For the high price I paid, I expected reliability and performance, but this washer failed on both. I honestly regretted buying it the first day I used it. I will never purchase another Maytag or Whirlpool product again. Save your money and look elsewhere—this washer has been one of the most disappointing home appliances I’ve ever owned.

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    Verified purchase
    Customer ServiceCoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Nov. 20, 2025

    ***BUYER BEWARE.*** December 2025. Do NOT buy a Maytag product. Long story short, on 11/7 we purchased a brand new dryer, plugged it in and it did not work. Maytag refuses to give us our money back and says it must be repaired under warranty. Today is 12/20 and we still do not have a working dryer. It's simple, give us our money back or fix it. Please can somebody tell us what we can do legally. I believe in buying American products, but not when an American company is ripping us off and really does not care. You can't reason with these people, they do not feel remorse, guilt or any kind of responsibility for the scam they are pushing. Every phone call is at least an hour of wait time. It's the craziest thing ever. Don't do it, or you will be the next sucker, writing a bad review at a laundromat. Just like me.

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    PriceRefunds & Payouts

    Reviewed Nov. 20, 2025

    I recently bought a top loader pet pro washer from Lowe’s! It fills up about 2 inches of water and starts agitating very hard and the clothes aren’t even wet! It is tearing my clothes up and I hate it! I put it on deep fill and it still does it! It says it’s “sensing“ but it does not sense at all!!! The detergent comes in right away then after ripping my clothes for about 15 minutes it drains out and starts to refill with about half a tub full and runs for another hour! I want a refund so I can buy a better machine!!! Paid over $800 for this!

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    Punctuality & SpeedMaintenance

    Reviewed Nov. 18, 2025

    I bought a Maytag 5.3 cu ft washer with I think all the bells and whistles. Deep fill, add water button, and extra power. It is THE WORST washer I've ever owned. I have to add 5 gallons of water via a bucket to every load, because it won't fill. It makes a lot of noise! I am hearing impaired and I actually take out my hearing aids when it runs. The store I bought it at says that's the way new maytags are. I tried to get the repair guy to come look at it, he wouldn't even run a cycle and listen to it. He did some secret handshake with the machine and said he recalibrate it. Wouldn't even listen to it. I spent a lot of money on it, and it's garbage! I cant wait to buy a different one. (This one is 3 months old!!!)

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    Customer ServiceRefunds & PayoutsMaintenanceStaffResolution

    Reviewed Nov. 17, 2025

    I just purchased a Maytag Dryer MED 4500 MV0 Oct, 24, 2025 and it was delivered Oct, 2026 and I called Lowe’s. It’s not drying my clothes well. Lowe’s told me to contact Maytag because it’s still under manufacturing warranty. Maytag sent a repairman out and he said he was purchasing a thermostat and a timer. Now the dryer won’t turn on. Repairman says that great because don’t use at all until he fixes. A dryer less than 30 days old should not need a timer or a thermostat. And Maytag is refusing to give me my money back. Stay away from this dryer!!! And Maytag products or appliances will never get another dime of my money.

    Maytag does not wanna give me my money back for a dryer less than 30 days old. Told me to contact Lowe’s. No this a manufacturer’s problem and I have two disabled family members at home. I need a working in-home dryer and that’s why I purchased this. I work full time in healthcare and I don’t have time to go to a laundromat and I shouldn’t have to when I just purchased a new dryer. Who should have to go back and forth with them about this. It’s clear if the dryer doesn’t work give me my money back. A new dryer needs a new timer and a new thermostat?? Really? They think I’m crazy!! Told me a new thermostat and a new timer will fix the issue. No. GIVING ME MY MONEY BACK WILL FIX THE ISSUE!

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    CoverageTechMaintenanceStaff

    Reviewed Nov. 16, 2025

    I have had my washer and dryer for the past year and a half brand new from Sears and we have had absolutely nothing but problems with them both. The washing machine never seems to be able to balance the clothes. My clothes do not seem to be clean when they come out no matter if I put it on heavy duty wash or not. And for about a year now I have to stop my washing machine at least five six times for it to register that I'm trying to start a load instead it keeps saying wash complete after 1 minute of the clothes being in. And the dryer is just as bad it never senses if the clothes are damp and dries forever and the clothes come out and need to go right back in.

    We would just contact the warranty company and have them come and fix it but the last time we did they sent two men here who literally did not speak a word of English so I could not explain to them what was going on. They were nice however they didn't fix the problem because they did not understand what I was trying to tell them. I just find it kind of ridiculous that these are brand new washing machines and they're absolutely horrible. If I could find a 1990s washing machine that hasn't been junked yet I would rather get one of those. That way I know my clothes are being washed instead of this new BS technology that you spent thousands of dollars on Just for it to constantly need repairs. Avoid these machines. Find something better.

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    Customer ServiceResolution

    Reviewed Nov. 14, 2025

    Please do not get any products from this manufacturer. My washer is 4 mo old. The basket has serious rust and it broke twice. Maytag says they won't fix because it's not rust. It's something I'm pouring in. Like are you dumb? I know what rust is. They refuse to have a supervisor call me to address the issue. The only option I had was to get a lawyer. Unless you want to deal with horrible customer service, terrible products and and tech team who lacks accountability and have to fight and court and pay legal fees then these are your guys. If you don't want to deal with BS use a different manufacturer. Please share the word. PS if you look at the picture at the top you can see the metal corrosion.

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    Sales & MarketingPriceStaffFollow-Through

    Reviewed Nov. 14, 2025

    I have purchased many Maytag appliances since 1975 because they always worked as advertised & their longevity. 4 years ago I bought a Maytag large capacity commercial washing machine & dryer set that cost 2.5 times more than the previous set. The dryer works great! But the washer fails to get the clothes clean almost every time and does not rinse all the soap out. We were assured by a Maytag repairman that the new systems worked better than the older models. They don’t. I’ve followed instructions, bought several brand of H.E. Laundry soaps. It uses double the water & time (it takes 2 washes for 1 load). Maytag needs a redesign on their washers!

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    Price

    Reviewed Nov. 14, 2025

    Maytag washers are inefficient; they don't detect the correct amount of water to use. I don't believe that Maytag has invented a clothes washer with a self-proclaimed sophisticated sensing mechanism or an on-board computer that can take the unique characteristics of each individual load and process these metrics to execute the method to get your clothes clean without all that water. Well, before you pat yourselves on the back, I'd like to see your trials, facts and statistics, engineering and computer programming blueprints from management information systems. Due to a lack of water per load, I have to wash my clothes again and drive them again dry them again.

    I have proof it is like The Emperor's New Clothes. Find it hard to believe that I am the only person whose clothes are not getting clean because the items are not submerged in water and we're told somehow the dry clothes are supposed to miraculously get clean and everybody buys it because they've just been a ridiculous amount of money on their new energy water green efficient appliance this quote new technology claims of saving water & the correct number of teaspoons of h²0, thereby patting themselves on the back with the least amount of water or a which detects the having the capabilities of sensing sizes of individual loads size sensory data actually metrics some bullshit. I just pulled four shirts out of the dryer that needs to be rewashed and re-dried, it's an epidemic.

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    PriceMaintenance

    Reviewed Nov. 13, 2025

    I purchased a 5.2 cu ft. Smart Capable High Efficiency Maytag Top Load Washer with Extra Power Button, Model MVW 7230 HW Purchased 09 2020. The washer stopped working yesterday. Only 5 years old. Repair cost for Electronic Controller $563. I never liked this machine because the water coming into washer was never enough for the load even with the extra water button. I tried different soaps and it would leave spots on my clothes because there was not enough water in the tub to spread out the soap. Also I do not like the lock on the machine.

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    Punctuality & Speed

    Reviewed Nov. 11, 2025

    Terrible! The normal cycle takes 3 hours! The quick wash doesn’t adjust. The bulky is great. Takes 50 mins! Will never buy again. The dryer is good but not the best. Very noisy - the washer is absolutely terrible!

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    Coverage

    Reviewed Nov. 10, 2025

    Washer is absolutely junk. Haven't even had it 5 years and can't even get through the first rinse cycle without shaking so violently that it shuts down and won't finish a cycle. Tried using less items. Did it even with one single towel. Have contacted Maytag many times and they never want to repair anything supposed to be covered. Will never buy a Maytag appliance again. The washer lid had already started to separate from the washer itself, the latch broke and i had to replace that.

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    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Nov. 8, 2025

    I bought a Maytag washer on 08/10/25 brand new from Lowe's. It is broke down again for the 3rd time. I have to wait at least a week for the repairman to come out and if he needs more parts I have to wait another week for him to return. I obviously bought a lemon but Maytag has no sympathy for my problems because I didn't buy the extended warranty. So they will cover repairs for the next ten years because it has a limited warranty for parts and labor. But in the meantime I am spending a fortune on the laundry mat. It has been in my home for three months and has been broken down for most of that time. So thanks for your help Maytag

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Oct. 27, 2025

    Bought a brand new washer and dryer. It got broken before one year and call the customer service but the technical support company didn’t know how to fix and still waiting more than 3 months. Bad customer service. Even with warranty people never come out to fix the washer. I do not recommend Maytag to anyone!

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    Reviewed Oct. 25, 2025

    Stupid machine waits until you have it loaded and detergent and stuff added before notifying you to clean with Affresh. You have to unload the washer and end up wasting scent beads, liquid detergent, bleach softener or anything else that you added to the wash. It is the most frustrating thing. Why didn't Maytag include a reminder that you have 2 more washes before you have to clean. I hate this washer!!!

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    TechMaintenance

    Reviewed Oct. 22, 2025

    We must stand together Stop Maytag. I spent over $1,000 for a washing machine breaking in only 18 months. Their extended warranty Domestic General must be included in the lawsuit, using only one vendor Appliance Rescue. Read the complaints on all 3, we must sue them for this crap. Hundreds of complaints similar to mine

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    Customer ServiceMaintenanceStaff

    Reviewed Oct. 20, 2025

    Bought a Maytag clothes dryer in January 2025. I stopped working today (October 20). My wife and I are the only people in the household, so our use of this machine is not excessive. To make matters more complicated, reaching someone in the service department takes a very long time; I was on the phone an hour before I finally got a rep to answer, and the first rep I got through to hung up on me after 5 minutes). If you rely on the, shall we say "past reputation" of Maytag, don't bother. We are deleting Maytag from our list of future acquisitions.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 17, 2025

    I have a 2024 heavy duty Maytag washing machine. I am aggravated every time I use it. It does not finish cycles, does not put enough water and, heaven forbid, if it goes out of balance (it does not have an indicator for that, you have to guess why it does not finish the cycle) even though it is heavy duty 2 sheets and a towel knocks it into tilt! Then you must redo under rinse and spin, waste more electricity and water, to get it dry enough to remove from washer. The softener dispenser is worthless, also. And now they want a photo of my receipt...like people keep that around for quick reference. Shows how little Maytag cares about customer service. Don't waste time trying to contact anyone from company. I actually do own the Maytag washer I am reviewing, and not sitting around getting kicks writing reviews.

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    Customer ServicePriceMaintenanceStaff

    Reviewed Oct. 17, 2025

    I purchased a Maytag washer in March 2024 and now October 2025 it is at my curb for garbage pick up. The reason: F2E2 error message. I called customer service. And after going through all the trouble shooting problems it was determined to have service come out. Service call is $150. Problem I am told is faulty control panel. Cost to fix is $300. On top the machine 10 year warranty for motor and basket otherwise 1 year warranty. The machine cost over $1000 dollars. The customer service rep was not answering all my questions so I asked to speak with a manager. I was told he would tell me the same thing and I can request a phone call within 24 hours.

    Well, of course THAT phone call never came. I decided to do my homework and took time to invest in a brand new washer from the many other superior companies available. Shame on Maytag for not being accountable for a product that totally malfunctioned within 14 months of normal usage for a family of 2. Consumers beware.

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    CoveragePriceMaintenance

    Reviewed Oct. 16, 2025

    When did washing machines become disposable?! We bought a top load washing machine in fall of 2022 and have already had 4 different breakdowns that required service and new parts. The first time they had to replace the whole machine right after it was installed. The final failure requires that we replace the control panel, the pump and the lid lock. How is it possible that 3 major components of the machine fail at the same time? I am severely disappointed Maytag. With the high cost of the repairs, I could have bought a brand new washing machine! It is also true that clothes don't seem to come out as clean as other machines I've had. Again, so disappointed. Thumbs down, do not recommend.

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    Refunds & Payouts

    Reviewed Oct. 15, 2025

    Washing machine is absolute junk. It has a 10 year worthless warranty. I have had the machine for less than 3 years and I have had nothing but trouble and out of pocket expenses. Never again will I purchase a whirlpool or Maytag product.

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    Verified purchase

    Reviewed Oct. 14, 2025

    Purchased Maytag top loader washing machine and, within 2 months, the clutch went out. It was within warranty, however, Maytag was unable to find a service person in our area (we live in a city of over 100,000 people), so we had to identify the problem through You Tube videos, order the part and install it ourselves. Since that point, there have been issues with the machine not going into spin cycle and, at the present time, not starting any cycle at all.

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    Maintenance

    Reviewed Oct. 13, 2025

    I will NEVER buy another Maytag washer and dryer again. I thought “Made in USA” was so good. Both are only 3 years old, and I only wash laundry for my husband and I— very light loads. The washer tub started making loud popping noises then the whole thing went out. My mechanically inclined hubby bought parts and went to work on it—pulling the whole tub out. He found wires crossed and some other stuff wrong with it. But, he had it working again—for only about 6 months! It has stopped working AGAIN! And now my dryer won’t dry! I am DONE!! I will just buy “Made in China” over this piece of junk!

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    Punctuality & Speed

    Reviewed Oct. 11, 2025

    Maytag washers used to be good. I bought a brand new Maytag top load washer. The large capacity as I have pets and wash a lot of dog towels. This thing has given me nothing but problems. I haven’t even owned it a year yet and it’s getting dragged to the curb today. 3 months into owning it the drain pump died. Replaced pump for around 150.00 doing labor myself. Then fast forward six months there is a major leak from the tub itself that has damaged my flooring in my rental home and is irreparable. Do not waste your money.

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    Customer ServiceTechStaff

    Reviewed Oct. 4, 2025

    I purchased this machine almost 6 months back and not once the clothes came out clean. I am an epilepsy patient, at 1st I doubted myself that I am not washing it correctly, as this happens with me, I forget things. But then my daughter and husband also complained. The engineer came and found that the machine was missing a step. It took 1-2 weeks and he changed the part. 2nd time, again a part. Now 3rd time, same issue, but no solution. It is not washing clean, leaving strong white marks and pulling threads. But they are not bothered. At first they said, we are not using the washing setting correctly. Then they blamed it on the detergent brand. And he refused to accept that the machine is pulling thread even after I showed him so many of my dresses from the fresh laundry. I don't even want to call them anymore. V. Bad product.

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    Reviewed Oct. 4, 2025

    Bought new washer. Hooked it up properly. Seals in the tub are bad. Water leaked out from underneath. Never noticed till it was raining in the basement. Now have to go through Maytag to see if can be fixed. Store said not their problem. They just sell them.

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    PriceMaintenanceStaff

    Reviewed Oct. 1, 2025

    Bought a new Maytag washer mid-2018 from Home Depot. Today, Oct 1, 2025 my authorized repairman advised me that the repair costs for it would almost be the same as the replacement cost for a similar washer. So, the 10-year ltd warranty is effectively useless, and per the repairman's comments, typically 5 years of routine use is all you can expect from this brand. My advice, do not buy a Maytag or any of the other brand names they own.

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    Refunds & PayoutsMaintenanceStaff

    Reviewed Sept. 30, 2025

    DO NOT BUY. Washer broke twice in less than a year. First time I had to pay out of pocket to fix, Maytag claimed the warranty didn't apply. The second time the repairman told me it was broken beyond repair. Maytag wants to send their own inspector, who can't make it FOR A MONTH. Save yourself the hassle, buy anything else.

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    Punctuality & SpeedHonesty & Transparency

    Reviewed Sept. 29, 2025

    I will NEVER use a Maytag washer again in my life, even if it was given to me free! Nothing but lie. Not efficient at all. Takes way too long to run a cycle. If you accidentally hit the power button it automatically drains wasting all the water that took forever to fill and also not filling correctly by the way. Wasting the detergent because of its draining. Doesn't deep feel fabric softener just pours through the dispenser. Never has worked. This makes me sick to my stomach that I wasted my very hard-earned money to buy what I thought was a quality product.

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    CoveragePrice

    Reviewed Sept. 25, 2025

    We purchased this washer four or five years ago. It replaced a 20-year-old Whirlpool Duet, which was incredible. This Maytag is a complete piece of junk. It once again sucked a sheet underneath the agitator. We had a run of appliance replacements when we purchased this absolute piece of junk. We bought this Maytag pair, a Kitchenaid Dishwasher, a Kitchenaid Duel Fuel Range, and a Whirlpool French Door Refrigerator within a few months. All have not been worth hauling home. The Dishwasher failed two weeks short of being four years old. The refrigerator's ice maker is the worst we have ever had. If you like rationing ice, it is the fridge for you. One of us cuts our fingers on the knobs of the range every week. $4,000.00 for a KitchenAid range, and the knobs are plastic, and the very thin chrome is coming off all of them.

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    CoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 25, 2025

    On 3/9/2024, we bought a Maytag washer model #MVW5430MW1 from Lowe’s, White Marsh, MD store #0691. We also bought Lowe’s 3-year warranty for the machine. On 2/27/2025, the washer broke down the first time. It was still under Maytag’s one year warranty. A repairman came on 3/12/2025 and fixed it. He stated that in manufacturing the wires under the machine were pulled too tight and one of them broke. On 7/25/2025, the washer broke down the second time. It was now under the Lowe’s warranty. A repairman came from Home Technology Solutions on 8/5/2025. He fixed it and said that he replaced a small motor and also repaired a broken wire under the machine.

    On 9/9/2025, the washer broke down the third time. A repairman came from Home Technology Solutions and fixed it. He said it was a different broken wire under the machine. On 9/24/2025, the washer has broken down for the fourth time. A serviceman from Towson Appliance Service is scheduled for 9/30/2025. I suspect it will be another broken wire. Fortunately we purchased the 3 year warranty from Lowe’s. But it is a pain to have to repair it so often not to mention the inconvenience it causes us. When I complain to Lowe’s they tell me to go to Maytag. When I complain to Maytag they tell me to go to Lowe’s!!!

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    Customer ServiceCoverageMaintenance

    Reviewed Sept. 20, 2025

    The drum had issued and was told it wasn't sitting in the right spot, making huge banging sounds. Was told there where multiple issues. Clothes not clean, sometimes part of the load still dry, couldn't handle most things, a load of towels a blanket that I had washed many times before etc, people to fix it didn't want to spend much time one it so would say it was fine. It is not. I was told by the call center that the washing machine was fine when it obviously wasn't, and had recorded problems. They explained how to do laundry, the goal was to waste the time so warranty ran out when the machine should have been replaced. I will never buy again. The cycles take multiple hours and still don't come out clean.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 19, 2025

    Just an awful experience overall. Short story…two year old washer is in the junkyard, $500 in repair cost for a $600 washer (MVW4505MW1) and zero sympathy or support from Maytag customer service. Do yourself a favor and buy a Speed Queen. Yes, you’ll pay double the cost, but if my experience is typical, you’ll reach that cost after multiple repairs.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2025

    Terrible customer service and poor quality. Leaves soap residue on darks. Tried cleaning but did not fix. After 2 service visits and many phone calls with Maytag they did not want to help. Stay away from Maytag products!!

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    Reviewed Sept. 16, 2025

    This is not the washer of old. Problems with lid lock. Can't stop mid cycle. The small amount of water does not even wet the top clothes. And if I set bulky load, there is too much water! I hate this machine.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 16, 2025

    I purchased my washing machine 7 months ago. The technician came yesterday, after waiting a week for repairs and changed two parts. The washer still does not work. Called customer service (these people are not helpful at all), rescheduled again for repair because washer does not go through wash cycle, another week wait. My thing is where is the customer service that is advertised? These machines should last more than 7 months. They are not cheap and the Maytag customer service people could care less if the machines get fixed.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedRatesHonesty & Transparency

    Reviewed Sept. 15, 2025

    Misleading “Commercial” Washer – Not What It Appears. I bought the Maytag Commercial Top Load Washer (MVWP586GW0) less than a week ago, and I’m already regretting it. I purchased this machine because it appeared to have old-school controls with real water level options. The knobs look like the classic Maytag I grew up with, but the truth is this washer is packed with hidden efficiency programming that overrides your choices.

    Even when set to “Full” or “Deep Water,” the tub doesn’t come close to filling all the way. I washed 5 pairs of heavily soiled jeans and the water level didn’t even reach halfway up the tub. For a machine that’s marketed as commercial-grade, this is unacceptable. I specifically wanted a no-nonsense washer that fills up and agitates like the old Maytags. Instead, I got a computer-controlled unit that thinks it knows better than me.

    Deep fill means nothing.

    To make matters worse, I discovered Maytag’s return policy only works if the machine is unused. Once you run a load — even a first trial — you’re stuck. So now I’m three days in, thousands of dollars lighter, and saddled with a washer that doesn’t meet my needs. Furthermore, it’s doesn’t agitate your clothes to get them clean like the old school machines do. All it does is twist them up and tangle them into a wad. And it hardly agitates at all.

    If you want a washer that actually fills up with water and washes like the old models, do not buy this one. Maytag is trading on their name and reputation while quietly sneaking in the same efficiency tricks as every other brand. It’s misleading, frustrating, and is a bait-and-switch. I should have saved my money and got a Speed Queen like I originally wanted. But Maytag compares this machine to a Speed Queen and leads you to believe they are comparable. They are not. This machine is just another “efficiency” piece of junk…only with a $1100 price tag. Don’t do it. I'm livid.

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    Maintenance

    Reviewed Sept. 12, 2025

    Purchased top load pet pro washer and maytag dryer 3 months ago. Washing machine does not clean laundry dry! It will not handle 2 regular pillows without having to unplug and run an additional drain and spin cycle. If I use powdered soap I have to handle clean the washing machine after each load. The lint capture system is ON TOP OF THE DRYER so everything you pull it out to clean, like down the back of the dryer! Have had to clean it twice in 3 months

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    CoveragePriceMaintenance

    Reviewed Sept. 11, 2025

    I have a Maytag washer that I bought 6 years ago. Thank God I have a Home Warranty because it has already been fixed 4 times in the last two years. My Warranty company is now sending us a check to replace it since it is so expensive to fix. There is a 10 Year limited warranty, however that covers the motor and the stainless steel drum only. I will never buy another Maytag appliance again.

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    CoverageTechPunctuality & Speed

    Reviewed Sept. 7, 2025

    We bought the large commercial Maytag washing machine early 2025 and will never buy another Maytag again for several reasons. Selecting "Deep Fill" really means nothing, there are times you're lucky if the water covers your items in a small load. We can no longer use liquid fabric softener as it may or may not be rinsed out of the laundry leaving a cloudy discolored look the contents. The most annoying thing is when you start a load only to come back to a message saying empty the contents and run an empty load using affresh (this seems to be a weekly occurrence). There is no way to clear that message and use the wash until you empty everything and run it empty. Even though the previous load that came out of the machine was bleached whites (so you know it's not in need of cleaning).

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    Tech

    Reviewed Sept. 3, 2025

    Maytag washer and dryer. 2/2025. Purchased 8/2025. The dryer started making loud noise & dry cycle knob wasn't moving. Via service came out. Order parts and 1 part came. As of 9/25 dryer still not repaired.

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    CoverageMaintenance

    Reviewed Sept. 1, 2025

    We bought our top loader Maytag bravo washing machine 5 yrs ago and we have had it fixed twice. Thank goodness that was under warranty. But we have now had to replace the suspension rods again and it's still a pos washing machine. NEVER BUY MAYTAG.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & Speed

    Reviewed Aug. 29, 2025

    My wife and I purchased a Maytag washer, Model # MVW5430MW, with a delivery date of 12/12/2023. In early April of 2025, the washing machine would not operate. I called Maytag and spoke with a person who explained that the machine was repairable for a large sum of money. What complicated the issue is that parts, once the matter was diagnosed, would take several days beyond the initial service call. Then, there is yet another wait for a return service call. All in, it was about 2/3 the cost of a replacement machine. Then, I was offered a discount on the purchase of a new machine. I refused after getting only 14 months of service from what we had just bought, a machine used only by an elderly couple. Instead, I purchased a competing brand with a warranty that actually means something. Maytag has lost their way. BUY SOMETHING ELSE!! By the way, I just spent $400.00+ to repair the dryer, another Maytag. Last time there as well.

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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffTransparency

    Reviewed Aug. 25, 2025

    We purchased the Maytag 5.8 Cu. Ft. Pet Pro Smart Front-Load Washer and 7.4 Cu. Ft. Electric Dryer on January 31, 2025. By March, the dryer began making a noise similar to an airplane taking off, so I submitted a service order on March 17, 2025. A technician came promptly and advised that parts needed to be ordered, with an estimated arrival time of about two weeks. It is now August 25, and despite numerous calls to Maytag, the issue remains unresolved. On one occasion, after waiting on hold for 35 minutes, I was even told to “call back in a couple of weeks” to check on the status of the part. I have been repeatedly informed that the part has been ordered and “expedited,” yet this is the third time I’ve heard that assurance without results.

    I am extremely disappointed with the level of service provided. I should not have to continually follow up; Maytag should be proactively updating me on the status of my repair. Furthermore, the fact that a brand-new dryer failed within two months of purchase is unacceptable. At this point, I am requesting either prompt resolution of the repair or that Maytag arrange to pick up the defective machine. Good thing they sent me $50 for the inconvenience. That wouldn't even begin to cover laundromat dryer fees if I wasn't able to use the machine. So disappointed.

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    Customer ServiceCoveragePriceRefunds & PayoutsMaintenanceStaffResolution

    Reviewed Aug. 24, 2025

    We have had a Maytag top load washer for less than 2 years and it broke down over a month ago and there is no one in the area to fix the POS. I have contacted Maytag at least 8 times about this machine and the customer service is NONEXISTENT!!! They have no clue how to rectify the situation nor do they CARE!!! I paid over $800 for this machine and cannot get anyone to come and fix it and I want my money back!! As far as I am concerned this company really needs to learn customer service skills and hire more technicians to fix the crap they manufacture. Maytag USED to be a good brand, NOW THEY ARE HORRIBLE and I wouldn't buy another one if they were the last company on the planet!!

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    CoverageMaintenance

    Reviewed Aug. 18, 2025

    After buying a new Maytag washer and dryer a year ago and having nothing but problems with both only to find out nothing is covered under their warranty. You have to buy an extended warranty. I ended up getting a local repair person $25 to fix my problem. That’s what I’d suggest for anybody having problems. I will never buy another Maytag or Whirlpool product ever.

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    Customer ServiceMaintenanceStaff

    Reviewed Aug. 11, 2025

    I purchased my machine brand new in March of 2024. In July of 2025 the machine was no longer working. I have a warranty and called for a repair. The repairman came but could not fix the machine because of a needed part which is unavailable at this time. I was also told that this is the problem with that particular machine and you would think they would keep that part on hand knowing that their machine's break down like this. My sister looking for a new machine was told by myself do not get a Maytag.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 6, 2025

    I bought this washer with the understanding that it came with a 5 year parts & labor and 10 years major parts. I've had it just over 4 years and they now want $400 to get it running again. They are denying the 5 years parts & labor even though the newer model of it has 10 years parts AND labor. Highly disappointed in Maytag Commercial equipment. Go with Speed Queen if you want reliable & decent service. I am a Field Service Manager and know what service is about. If I did this in my business I'd be losing customers daily. To pay over $500 to get my "under warranty" washer fixed is ridiculous. The reviews will hit every media source I can find to keep others from dealing with this. Such a shame... Maytag used to be the "go to" for quality...

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    CoveragePrice

    Reviewed Aug. 5, 2025

    I replaced my Kenmore washer of 35 years with a Maytag top-loader. After 4 years the motherboard/control board failed. Replacement is not covered by warranty and is expensive - nearly as much as buying a new washer. Apparently this is a common problem with Maytag washers.

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    Punctuality & Speed

    Reviewed Aug. 5, 2025

    I always loved Maytag because of reliability and performance-50 year customer. I hated the low fill and bad performance. The sheets always balled up in the washer and dryer. Poor engineering, I suppose. Never had that problem before. They are owned by Whirlpool now, from what I've read. Two years ago, the hinges on the door cracked. It was over $200 for the door, and I was going to do a self-repair. I used contact glue for a temp fix-it worked fine. Then August 2, the washer totally failed. Repair company wanted $471 for new slider and gear case. This is a direct drive. I'm leaving Maytag and I'm buying a Speed Queen. $1600. 5-year manuf. warranty, they say it'll perform for 25 years.

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    Punctuality & Speed

    Reviewed Aug. 4, 2025

    I bought my first set of Maytag's front loaders in 1997. The washer lasted for about 7 years, but my gas dryer is a beast. It is still going strong today in 2025 (28 years later). I haven't had any problems with my dryer. This year I purchased a new set. After seeing everyone's reviews I'm praying I don't have any issues. When my washer went out I purchased a Samsung washer. It has lasted for 10 years and is still working. Only issue, it started rusting on the front panel around the frame of the door. It looks a hot mess, but still works.

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    Maintenance

    Reviewed Aug. 3, 2025

    I purchased a new Maytag Bravos top load washing machine in 2021. Everything was fine until the knocking started and not spinning the clothes in cycle. The knocking would shake the upper part of the house with the banging, knocking and rocking during spin cycles. It has gotten so bad that now the washer completely stop working. It will not lock, it will not turn on. Mind you, it's only been four years now. I am forced to purchase a new washing machine. I do not recommend I purchased this one at Lowe's in arizona.

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    Customer ServiceTechMaintenanceStaff

    Reviewed July 29, 2025

    Maytag is the worst company in the world to do business with. This Maytag washer is one year old and it’s never run correctly. The washer gets stuck in the rinse/ spin cycle and keeps repeating. We’ve called Maytag a dozen times and have had their repairman out at least 5 times. All we get is the run around. Maytag’s repair personnel say they fixed the equipment, and then run out your door before running it through a wash cycle to confirm it’s been repaired. The equipment never works after they leave. I highly recommend no one buy a piece of equipment from this company. They have the worst customer service and will not repair their product correctly. If you have any friends or family looking for a washer or dryer, please tell them to not do business with Maytag. It’s complete trash!!

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    Reviewed July 27, 2025

    Bought a commercial Maytag washer and dryer about 6 years ago. I can't count the times it's been repaired. Not now working after replacing springs, internal bearing, etc. Still walks across the room when it's in spin cycle. How do we wash and dry, we use the Kenmore set in the barn we got almost 50 years ago when we got married. Take your clothes to the laundry mat before you purchase a Maytag.

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    Verified purchase
    Customer ServiceTechSales & MarketingPunctuality & SpeedRefunds & PayoutsBilling

    Reviewed July 23, 2025

    Bought a new Maytag washer model mvw5435pwo. Only had a week broke down. Called about having it fixed. Wait forever to get through to a human. Finally talked to someone. Was gonna take forever to get a service man here. So I said I want my money back as my model has a 30 day money back guarantee. Not so easy, after sending pics of bill of sale. And endless emails still trying to get my money back. Countless hours on the phone with maytag. I am guessing it's gonna take 2-3 months before I see a dime back. Never again.

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    Reviewed July 22, 2025

    I purchased my washer as a pre order because I wanted to have an agitator. What ended up happening is the first day it was squealing very loud and I contacted them they told me it was due to overweight, but it is loud even with only water. And now it will not complete a cycle, it claims no water detected or it will start and immediately finish without washing anything. Save your money and avoid Maytag which is now made by whirlpool. Their quality is not what it used to be!

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    Customer Service

    Reviewed July 22, 2025

    I have a new Maytag washer model number MBW4505MW2. I am not happy with this washing machine! I’ve had it for two months. I bought it at Lowe’s. Have no problem with the Lowe’s. It is the Maytag washer itself! It will start agitating and washing clothes when the water level is on small, but I have set it repeatedly for max large loads. I called customer service. They said this is the way the machine works, but when you put four pair of blue jeans in a washer, you want it to be on full max water level. No one wastes 4 pairs of jeans with only a little water! It will tear your clothes to pieces. It starts agitating and washing on small water level. I hate this machine. I would not recommend it to anyone and if I could take it back, I would.

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    Customer ServicePriceRefunds & Payouts

    Reviewed July 21, 2025

    Just over a year ago we purchased a Maytag Commercial washer. We wanted a reliable washing machine because we have a golden retriever and go through a lot of very dirty towels and it was getting expensive to go to the laundromat. Recently the machine has been acting up. It doesn't finish the cycle and when we try to put it on spin and drain it won't work. Basically the machine is useless. We called the dealer (City Appliances) who told us to call Whirlpool and all they would do is make us pay for a service call. The machine will go to the dump eventually. Don't buy a Maytag.

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    Price

    Reviewed July 20, 2025

    I bought a top load washing machine because I like to soak my white clothes all night, but this new machines don't allow you to do that. Now I have to wash my clothes 3-5 times so how does that save water? They should make washers that are efficient in cleaning clothes like they used to. Remove the self locking mechanism this way we can soak our clothes. As soon as you unlock the door and stop the machine to soak your clothes, the water drains out. The agitator is a joke. It doesn't agitate the way agitators used to, that's why your clothes come out dirty. The washer doesn't fill up with water making it inefficient. I regret getting rid of my old washer to buy this one. If I would've known they don't clean your clothes, I would've had my old washer repaired. The worst part is that they're not cheap. You pay a lot of money for a worthless inefficient washer.

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    Reviewed July 20, 2025

    Terrible, both Washer and Fridge are 2 years old... and repairs needed already. What happened to quality. Maytag use to be top notch. Never again will I buy a maytag. Save your money and purchase something else.

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    PriceBilling

    Reviewed July 17, 2025

    Year and a half and transmission is gone. Repair bill is over 700 for a nearly new washing machine. They should be ashamed of themselves. All about make overpriced garbage destroying the environment to make the consumer pay carbon tax.

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    Maytag Washers & Dryers Company Information

    Company Name:
    Maytag Washers & Dryers
    Year Founded:
    1893
    Address:
    553 Benson Rd.
    City:
    Benton Harbor
    State/Province:
    MI
    Postal Code:
    49022
    Country:
    United States
    Website:
    www.maytag.com