Maytag Washers & Dryers Reviews

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About Maytag Washers & Dryers

Maytag offers washers and dryers designed for reliability and heavy-duty performance. Its product range includes front-load and top-load washers, as well as gas and electric dryers. Since 1893, Maytag has focused on creating appliances that hold up to rigorous use, featuring user-friendly controls, strong motors and extensive wash cycles.

Pros
  • User-friendly controls and features
  • Quiet operation during cycles
Cons
  • Frequent mechanical failures reported
  • Poor customer service experiences

Maytag Washers & Dryers Reviews

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    Page 3 Reviews 70 - 270
    Customer ServiceCoverageMaintenance

    Reviewed Feb. 9, 2026

    Please whatever you do, do not buy the Maytag dryer Model #MED5430MW0 if you aren't drying clothes for a large family. I am a single person who needs to dry a few shirts periodically. I actually can't dry a few shirts in this dryer because they caught up on the two large baffles (there are two large baffles and one short) in the dryer and just go round and round sitting wet on the baffles. I called Maytag customer service to possibly replace the two large baffles with two shorter ones, but they said that is how the dryer is designed and there is nothing they can do. Unless you always dry a large load, your cotton shirts will be unwearable due to the design of this dryer and the large baffles. I paid $800 for this dryer alone and will have to trash it. The Maytag washer I also purchased works fine. My mother always had Maytag washers and dryers. She loved them. I guess times have changed and "buyer beware!"

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Feb. 9, 2026

    Maytag washing machine broke within one month of delivery. I have been waiting two weeks for a replacement part and looks like will be waiting for at least two more weeks. Customer service gives a run around without any solutions.

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    Customer ServiceCoverageSales & MarketingMaintenance

    Reviewed Feb. 7, 2026

    I bought a Maytag MVW7232HW2 washer from Lowe’s in 2023 and it has been defective since day one. As soon as it’s powered on, it immediately throws an F2E2 error code. Resetting the power does nothing — the error comes back instantly every time. This is a known control panel/UI failure. The same part has had to be replaced every year, yet Maytag keeps selling this model and refuses to fix the actual problem or stand behind their product. Replacing the same defective part over and over is not a repair — it’s a scam. Maytag customer service has been completely useless and unwilling to take responsibility. For a brand that markets itself as “dependable,” this washer is absolute junk. Waste of money. Waste of time. Avoid Maytag and anything associated with them.

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    Reviewed Feb. 5, 2026

    I have a Maytag washing machine. I think they are 100% piece of junk. Only thing is warranty is stainless steel part and a motor. Everything else is plastic junk. Don’t buy one. That’s everything that whirlpool makes.

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    CoverageSales & MarketingMaintenanceStaff

    Reviewed Feb. 5, 2026

    I am disappointed with the quality, service and delivery of the Maytag washer. I bought a washer about 7 years ago. It broke down 7 months ago and I ordered the part to fix it. It was "back ordered" for 6 months until finally I was notified that the part would "never be in stock". Then I was given a discount for a new machine. I ordered it from the official website. The discount offered did not apply on the site. I have a discount for being a healthcare professional that I used to get a little off as the discount offered did not work.

    The CS was unable to do anything about the malfunction on the site. The machine order went through and it was supposed to be delivered today. I did all the required preparedness including shoveling a 10 foot wide and 70 foot long pathway through 2 feet of snow. I cleared the way to the desired washing machine location in my basement. I moved out the old machine. I was told the new machine would arrive at 7:55 am today. It was then bumped to a delivery 2 weeks from now. The excuse was that it missed the transfer? It missed the what? It shows on the tracking site that it is about 1 hour from my house in a shipping facility. What is the reason that it cannot be brought out to me sooner than 2 week. CS was unable to do much about it. So I do not recommend working with this company. I am so sorry to have to say that Maytag is no longer a company you can rely on.

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    Customer ServicePriceRefunds & PayoutsMaintenanceStaffBilling

    Reviewed Feb. 3, 2026

    I purchased a washer three weeks ago and chose to order directly through the manufacturer’s website instead of Home Depot or Lowe’s. That turned out to be a major mistake. They changed my delivery date three times. When I called to ask about it, the representative was rude and said the order had not fully processed—then why provide a delivery date at all? When the washer finally arrived, it was broken, so I refused delivery. I contacted customer care, but they were not helpful. They could not tell me when I would receive a replacement, and I was told that if I canceled the order, the refund would take 1–2 billing cycles (30–60 days). Meanwhile, the full amount was taken out of my account immediately. Because of this, we had to dispute the charge through our credit card company.

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    Price

    Reviewed Feb. 1, 2026

    I purchased a Maytag washer from Lowe's, and in the short time I have had it I have had more problems with it than any washer I have owned before. The lid lock is terrible, doesn't do a good job at cleaning clothes, sensor gets stuck on one job and won't go to the next job, unbalanced with small loads, and is really more trouble than it is worth. Never know if it will complete the wash cycle or if there will be another issue. Really is a terrible product, so based on my experience I would wholeheartedly recommend: DO NOT BUY A MAYTAG OR WHIRLPOOL WASHER! THEY ARE GARBAGE.

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    Maintenance

    Reviewed Jan. 29, 2026

    PLEASE PLEASE DO NOT BUY A MAYTAG WASHER OR DRYER. I bought both. It has been one thing after another. Washer broke twice within the first year. The second time it broke the repair service kept telling me they couldn’t find the part it needed. After 5 months they told me I could buy another one for $500. It was still under warranty. Now the dryer is broke. With normal use it is impossible to keep both of them working. A real money pit that’s Maytag. I purchased them on the Maytag name. Don’t get fooled like me. My Maytags are junk.

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    Punctuality & SpeedStaff

    Reviewed Jan. 24, 2026

    Brand new washer lasted 2 weeks. I requested warranty service and have been waiting 10days. No one cares. They get their money and blew me off. Next step - Better Business Bureau. The washer sounds like it's full of marbles and it won't spin.

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    Punctuality & Speed

    Reviewed Jan. 20, 2026

    Pure Garbage- idk why they even exist . 3 months in doesn’t work- warranty what a joke - make you wait 2 weeks to let you know they forgot to schedule you to wait another 2 weeks - learn from our mistakes.

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    Customer ServiceTechPunctuality & SpeedEase of Use

    Reviewed Jan. 20, 2026

    Do not buy Maytag. I purchased a washer on 10/25/25. Pet Pro Model #MTW7200RFO. On Dec19th I called and scheduled the soonest service I could get. On Dec 23 a service tech came and diagnosed my machine. He did not and would not open my machine to retrieve the wet clothes inside. At that time, he ordered a mother board and locking mechanism. I have an email confirmation of this information. A-Z Appliances expedited an order to receive the mother board. I spoke with Jamie on Jan. 2. She explained the part had been ordered and to check back on Wed Jan 7 after the parts are checked in. I called again on Jan. 7.

    My locking mechanism was received by A-Z (my locked-in-the-washer-clothes are molding and I have now been to the laundromat 5 times at a minimum of $25 per visit). The motherboard had been expeditated and had not been received. I have spoken with them twice since and my service they pushed out until February. I have since spoken with Whirlpool on 3 occasions when I am able to get through. I spoke with Greg on Jan. 14 and again with Shania on Jan. 20th. I am now being told the motherboard was ordered on Jan 14. The chat line is equally a none service. The customer service is beyond difficult to use. My clothes are still locked in, it is Jan 20th.

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    Reviewed Jan. 20, 2026

    My Maytag MVW7230HW0 washing machine is just 4 years old and the bearings are roaring so loudly on spin already. Spin cycle sounds like a jet turbine. Needs new transmission. I’ve also had to change out the slider on the it. Worst machine I’ve ever owned.

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    Reviewed Jan. 19, 2026

    I have owned this Maytag model MVW623RHW2 for more than 4 years. Although the washer has been reliable, but I still find it frustrating that it lets me know it needs to be cleaned after I have added the clothes and the soap. This is a very, very stupid design. Don't know what the Maytag engineers were drinking when they designed this model. They could have very easily displayed that I need to run a clean cycle after a wash cycle is finished and stayed on displayed continuously to be seen at all times. If I had known about this prior to purchasing this washer, I would have not bought it.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Jan. 19, 2026

    I run the maintenance department at a rental community in northern Kansas City Mo. We built seven new apartment buildings and purchased over 100 of the Maytag commercial washer and dryers. We’re having problems with the commercial washers specifically MVWP586GW0 getting stuck in drain mode and have had to replace the circuit boards. On about 20 units right now. And I have 5 more scheduled for service at this time. Yes, they are under warranty but to go through that process is extremely time-consuming when you’re on the phone for one to two hours to try to schedule something and then they come out in two weeks look at it and Say that they need to order a board and then come out another two weeks later with the replacement board. “So typically four weeks to repair.”

    Maytag does not seem to want to help in the big picture of taking care of this problem. They will not just send me the replacement motherboards directly. They insist a service tech has to come out and look at it first. When obviously this is an ongoing problem with this model. And I’m nervous about what’s gonna happen when the warranty goes out. I’m even more upset by this because we upgraded to the commercial unit thinking that it would be a good unit. This is a huge inconvenience for myself and our residents.

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    PriceMaintenanceValue

    Reviewed Jan. 18, 2026

    We have a Maytag Bravos MCT washing machine (impeller model) that has been nothing but problematic. We have owned the washer for 4 years. It worked great for about the 1st year. Impeller came loose a few times and suspension rods are absolutely shot. Cannot spin a load without wanting to take off into the stratosphere. Manual adjusting is required to balance the load, and can often take many spins to get it balanced just right. The cost of the repair is not worth the money. We will never buy another Maytag.

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    Punctuality & Speed

    Reviewed Jan. 17, 2026

    We bought the washer and dryer pair 2 years ago. Dryer is great, no issues! The washer on the other hand is just plain crap! First and foremost why have a heavy duty washer with a massive basin to barely fill it to get the clothes wet! There have been times I've taken clothes out of the washer and there are dry spots on the clothes! On the max setting WITH the extra rinse! 2nd forget a quick wash, it doesn't put enough water in or agitate long enough to dissolve the laundry pod. And 3rd it is so noisy matter what it's doing spin, wash, etc. We have to close the laundry room door and it's on the other side of the house!

    4th the stupid lid lock! Seriously! Why?? God forbid you drop a sock and have to wait for it to think about unlocking the darn lid! Was it a top of the line Maytag? No. We had Ropers in our last home that were much quieter and did a better job. We are looking into a Speed Queen. People we know have them, with no complaints. It's a shame I have to give even one star to share a review! What a POS! Rant over!

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    Customer ServiceCoveragePunctuality & SpeedMaintenance

    Reviewed Jan. 17, 2026

    Purchased a new washer & dryer in July-BOTH BROKE????? 1st service call repaired the dryer- 3 service calls and 6 months later the washer is still BROKEN!!!! We have to use the laundromat to wash clothes-?? WHY DON'T YOU JUST REPLACE THE DAMN THING????? What happened to the quality of Maytag products.

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    PricePunctuality & SpeedMaintenanceRates

    Reviewed Jan. 17, 2026

    If you want a dryer to actually dry your clothes, stay away from this one. We "inherited" this brand new one buying a house. Being a really fancy, high price monster, we expected wondrous things. NOPE! This is definitely an example of a "Biden" Dryer. Looks great, cost a lot but doesn't perform. At 76, we've been through a lot of washers and dryers. Plain and simple, it doesn't get clothes dry. Yes, it is installed correctly, setting are correct, IT IS PLUGGED IN (duh). It took two 1 hour "Power Dry" dryings - 2 sheets, 2 pillow cases, and 2 socks are finally dry. Give me a break!! Any load, small, medium, large, any setting, it just doesn't perform. The matching washer is worse. It walks the floor, doesn't do the job,... The new "Biden" washers "swish" the clothes around rather than really give them a wash. Anyway.... Disappointed!!!

    Quote from the description: Advanced Moisture "Sensing on Maytag TOP LOAD DRYERS makes sure every sock and shirt gets the right amount of dry". Let me think for a second.... This is a FRONT LOAD DRYER... So that means every sock and shirt get WON'T get the right amount of dry? OR, we have to load just a sock and shirt???? OH WAIT... It says it's a top load so we've got to reinstall it on its back so we load from the top!!! COOL! Someone isn't too bright.... The ones who designed it, made it and wrote the description!!! Well, enough of that... Let's go put some more clothes in the Energy Efficient Dryer and let it run a few more hours!!! Sorry to be so harsh but things aren't made the way they used to be. NO MORE MAGTAG ANYTHING FOR US!

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 16, 2026

    Purchased a Maytag top loader washer from Home Depot. Less than 2 months later -Control Panel didn’t work. 3 weeks later & Maytag doesn’t have the part! Maytag keeps saying call in 5 business days! Frustrating! They will not replace this new washer. The warranty is for a year but they don’t have the parts for this NEW washer!

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed Jan. 16, 2026

    We bought our washer and dryer set 6 years ago and had to call for repair for $450. The washer will beep and not start, giving error message with no code. It will randomly shut off without completing wash. You have to unplug for 15min to 1 hour in order to reset. We had it fixed and 3 months later same thing. Warranty will not cover. When it works, I have no complaints but does not happen often. Wish we hadn’t bought them now. Will likely have to buy a new set soon.

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    Punctuality & SpeedMaintenanceResolution

    Reviewed Jan. 15, 2026

    I purchased a top load washer from Lowe's. It's a Maytag. I received the washer a few days after purchase and have nothing but issues. The store said I have to go through Maytag and they are impossible to reach and when you finally do they say they have to send a repair person. That took over a week then the repair guy said there are two major issues and parts could take 10 days or more. Then they have to schedule to come back out for a 3 hour job with no guarantee that it will fix the issue. It's causing so much hardship not being able to do laundry and very frustrating. It can take 2-3 hours to reach someone. This is the worst experience I have ever had and feel like legal action is need to prevent this from happening to others and buyer beware!

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed Jan. 9, 2026

    Dryer started banging and squealing after the warranty ran out. I ordered parts from Maytag and they say they've shipped them. But, FedEx says the label was created and they don't have the box 3 days later. What lousy customer service. I bought parts from Amazon and fixed it myself. I cannot believe how awful Maytag has become. It's as bad as Whirlpool ever was. Whirlpool has destroyed this once-great brand. My parents-in-law had a 25-year-old Maytag and it _NEVER_ needed anything fixed.

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    Customer ServicePriceMaintenance

    Reviewed Jan. 6, 2026

    My 15 month old Maytag washer experienced a complete Power Control Board failure. The repair cost is estimated at $450 on a basically new $600 machine. Maytag referred me to their warranty language and offered me $0 for a lightly used machine 3 months past warranty. I'm junking their junk machine rather than pay them a 70% markup on their $300 PCB, that rewards them for their poor quality. The only thing worse than their machine is their horrendous customer service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2026

    Waited on hold for almost 2 hours before getting thru to a customer service representative who was the rudest person I've ever dealt with. He proceeded to transfer my call and voicemail answered and said to call back within business hours. This call was started at 2:00 and ended just before 4:00.

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    Reviewed Jan. 1, 2026

    What happened to Maytag being the Best? I got rid of my old Maytag which I now regret. I bought a new Washer in 2023 and have been dis-satisfied ever since. The lid lock is something I was able to bypass but is still a pain. My main issue is after the wash cycle is complete, the clothes look like they've been in a Tornado. They are all twisted and overly wrinkled. Even on the delicate cycle. Don't waste your money on a Maytag washer!

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    Customer ServiceStaff

    Reviewed Dec. 30, 2025

    Purchased a Maytag washer before Thanksgiving 2025. It is by far the worst washer I have ever used. It does not fill up properly, does not spin enough to take water out. It agitates before the tub fills up thereby twisting and beating clothes violently. It literally does what it wants to do not what I want it to do thanks to its "sensors". No help from technician or maytag customer service.

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    Punctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed Dec. 30, 2025

    My washing machine was purchased in January 2025. On November 16 it stopped working. It is December 30, 2025 and we are STILL waiting for the part. This is unacceptable. I don’t have time nor extra money for a laundromat, but here I am going again. I will never, ever purchase another Maytag ever again. If I could return it I would.

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    Customer ServiceTechMaintenance

    Reviewed Dec. 23, 2025

    We bought a new washer in April 2025. The washer would flash and say no water detected. We had a plumber come out and he said it’s the washer. We had the repair people come out, and they ordered the part. In October, the repair person came out to install it and something was still not right with the washer. Another part has to be replaced. They ordered the part. We had no hot water and can not use the sanitize cycle. We called today and was told that Maytag denied the claim, saying the warranty had expired. It is December and no one called and told us from the repair company or Maytag. Do not buy a washer from them. They will not stand behind their warranty or products.

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    Customer ServicePriceMaintenance

    Reviewed Dec. 22, 2025

    We bought a washing machine 14 months ago. Just stopped working and Maytag wanted to charge us $329 to fix. Lady on the phone could barely speak English and gave me the option to buy a 1 year warranty for $480 which didn’t include labor. Good company turned to garbage.

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    Maintenance

    Reviewed Dec. 18, 2025

    I have owned a Maytag mvw4505mw for just over two years and the computer board just went out on it. 500$ to fix and I paid 600$ for the machine. Go figure. I'm done buying new machines. I'll buy used and get 5-10 out of it and buy used again. I'll be so much money ahead.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 17, 2025

    Bought a pet pro duo in August and it had serious issues from day one, waited months for parts. The whole time we waited for parts we had to do what we could to make things work while this washing machine systematically destroyed itself and when I came to discuss the potential of extending my warranty I get the same bs from customer service over and over refusing to do anything about it taking zero ownership in the fact that it has taken months to resolve these issues and giving me the same corporate answers over and over. This company is a total joke. I’d never buy another one of their products.

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    Reviewed Dec. 14, 2025

    Right from the start the dryer does not dry completely. I have to run it more than an hour to get items anyway near dry. Doesn’t collect very much lint either, very disappointing. I would not recommend.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Dec. 13, 2025

    Maytag has set women back to the 1950’s. It takes forever and still does not get the clothes clean. At times, it does not even move the clothes when washing. I have to cancel the cycle and start it over. Sometimes that works and other times it does not. I called Maytag, they sent out a repairman and his fix was to just always use the bulky cycle. I have a washing machine I paid big bucks for and has 10 other cycles but told to only use bulky for the machine to do its job which still does not always work. It supposedly has commercial technology, but this is a fantasy by Maytag. I thinking of just putting on the curb with a sign as junk.

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    PriceRefunds & PayoutsRates

    Reviewed Dec. 8, 2025

    I bought a basic Maytag washer and dryer and they do not do a good job. I put a minimum amount of clothing in the washer, use a deep fill setting, and will have clothes come out still dirty and with dry spots that somehow did not manage to get wet. The cycles take more than an hour and still do not get the clothes clean. The dryer has to be used on a high heat setting and for the maximum amount of time to get the clothes dry. I sometimes still have to run the dryer for an additional 30 minutes. I would not recommend either product. The model numbers are MVW4505MW2 for the washer. MED4500MW0 for the dryer. I bought these because they were reasonably priced and Maytag brand. Well, you get what you pay for.... they do not do the job.

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    Maintenance

    Reviewed Dec. 7, 2025

    We purchased a modelMVW450MV 22/01/2022. It has a wiring issue that never should have been. It breaks down one time a year. The first right after warranty expired. Do not EVER buy this undependable machine.

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    Reviewed Dec. 4, 2025

    One star is generous, much I could say. Horrible, extremely loud, trash washers and dryers, save yourself some heartache and buy literally any other brand. No matter what the problem is with it, they just tell you that it's operating normally. They will keep doing this until the warranty expires so be warned.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceRates

    Reviewed Dec. 2, 2025

    I would leave a zero rating on the customer service. Brand new washer, got a great deal at a big box store. So much for that, the washer didn't work. Called and had to wait over an hour multiple times. Sent a local company to come and fix it. It is under warranty. Company said it needs a new part. That was Nov 7th. It's Dec 2 and the repair company said they (Maytag) can't find the part. WHAT. I called the parts number, explained the situation, can't give me a tracking number for the part. Won't let me speak to a manager, then hung up on me. Would never recommend this brand or Westinghouse to anyone.

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    Staff

    Reviewed Nov. 29, 2025

    Was extremely helpful. It was great to have an actual person to talk to and he went beyond our initial problem. He was also friendly and easy to talk with and explain the issues with our Maytag washer.

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    PriceMaintenance

    Reviewed Nov. 29, 2025

    Bought a Maytag washing machine. Didn't make it 2 years! 1 year 11 months, bolt fell out of motor underneath so then main circuit board burnt out! Was quoted $780 to fix. Machine was $750 when bought new!! NOT HAPPY!

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    PriceMaintenance

    Reviewed Nov. 29, 2025

    Maytag is no longer a quality product. A short time after extended warranty lapsed, the MVWV855DC4 expensive clothes washer plastic fractured at the top lid hinges. This should be one of the most reinforced plastic locations. Looking for replacements, only improved parts are found at $185 to $250 and I do the repairs. NEVER EVER ANOTHER MAYTAG / WHIRLPOOL.

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    Coverage

    Reviewed Nov. 28, 2025

    Updated on 12/15/2025: The nightmare continues with my Maytag Washer. So we bought the China part again to fix some that part that should not be broken. The part is only a little more than a year and a half old. New part lasted one load. Now the lock lid will not work, So we fixed that. One load later mainboard is not working at all. I took the washer and I threw it right outside. Please do your homework before buying this crap from Lowe's store. They are selling this product without letting the consumer know it is defective. It is a piece of crap. Beware of who is selling crap to the public. "You will get stuck with the bill".

    Original Review: When you purchase a washer and it states that it has a 10-year Warranty. You would expect it to be reliable for at least 5 years anyway. I have had this model for a little over a year. If you will notice what is made in America. Has China parts all through this machine. The warranty only covers the motor & Tub. That is not what is happening. This is a money racket for this company. How low can you sink. Beware and stay away from Maytag.

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    CoveragePriceRates

    Reviewed Nov. 27, 2025

    If I could give this company a zero rating I would. We have had nothing but trouble with our Maytag Washing Machine. Whether the load is small or large the drum bangs so violently when spinning that it moves clear across the floor into a wall. We've done everything to try and fix it. Most recently changing the springs; however, the problem still exists. I have a rental in Indiana, bought Kenmore, inexpensive, washer and dryer 16 years ago and have never had a problem. Stay away from Maytag. They are crap!!

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    Price

    Reviewed Nov. 27, 2025

    Our washing machine is 1.5 years old and goes from sensing to washing complete after a minute of sensing. After researching, this is a common problem and requires replacement of the motherboard. Repair cost is $500. Well the washer costs $750 new. We opted to buy a new washer that is not a Maytag or whirlpool brand.

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    Reviewed Nov. 26, 2025

    I am EXTREMELY disappointed by my washer and dryer. It takes up to 2.5 HOURS to fully wash a load of clothes. Regular wash leaves clothes with stains and residue. Heavy soil cycle gets them clean but takes far too long. My main complaint is that they have included very unnecessary technology for technology's sake. I cannot imagine ANY circumstance where my washing machine needs a "Wi-Fi hotspot" for crying out loud. Who out there is going on vacation and then saying "Wow - I guess I will start my laundry?" From Fiji?

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    CoverageTechMaintenance

    Reviewed Nov. 24, 2025

    I bought a Maytag in April. After receiving the washer the spinning stopped working and service came to repair but it’s been repaired 5 times now for the same reason and the company will not replace the machine. Meanwhile I have a family of five with no washer and backed up dirty clothes.

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    TechPriceMaintenanceRatesHonesty & Transparency

    Reviewed Nov. 21, 2025

    ⭐ 1-Star Review: Extremely Disappointed – Avoid This Washer. I’ve owned my Maytag washer for two years, and it’s been nothing but a headache. It has broken down twice in that short time, and the overall quality is terrible. From day one, it was loud, clunky, and unstable. The machine constantly “walked” across the floor during almost every cycle, no matter how carefully I leveled it. On top of that, my clothes never came out truly clean. For the high price I paid, I expected reliability and performance, but this washer failed on both. I honestly regretted buying it the first day I used it. I will never purchase another Maytag or Whirlpool product again. Save your money and look elsewhere—this washer has been one of the most disappointing home appliances I’ve ever owned.

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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Nov. 20, 2025

    ***BUYER BEWARE.*** December 2025. Do NOT buy a Maytag product. Long story short, on 11/7 we purchased a brand new dryer, plugged it in and it did not work. Maytag refuses to give us our money back and says it must be repaired under warranty. Today is 12/20 and we still do not have a working dryer. It's simple, give us our money back or fix it. Please can somebody tell us what we can do legally. I believe in buying American products, but not when an American company is ripping us off and really does not care. You can't reason with these people, they do not feel remorse, guilt or any kind of responsibility for the scam they are pushing. Every phone call is at least an hour of wait time. It's the craziest thing ever. Don't do it, or you will be the next sucker, writing a bad review at a laundromat. Just like me.

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    PriceRefunds & Payouts

    Reviewed Nov. 20, 2025

    I recently bought a top loader pet pro washer from Lowe’s! It fills up about 2 inches of water and starts agitating very hard and the clothes aren’t even wet! It is tearing my clothes up and I hate it! I put it on deep fill and it still does it! It says it’s “sensing“ but it does not sense at all!!! The detergent comes in right away then after ripping my clothes for about 15 minutes it drains out and starts to refill with about half a tub full and runs for another hour! I want a refund so I can buy a better machine!!! Paid over $800 for this!

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    Punctuality & SpeedMaintenance

    Reviewed Nov. 18, 2025

    I bought a Maytag 5.3 cu ft washer with I think all the bells and whistles. Deep fill, add water button, and extra power. It is THE WORST washer I've ever owned. I have to add 5 gallons of water via a bucket to every load, because it won't fill. It makes a lot of noise! I am hearing impaired and I actually take out my hearing aids when it runs. The store I bought it at says that's the way new maytags are. I tried to get the repair guy to come look at it, he wouldn't even run a cycle and listen to it. He did some secret handshake with the machine and said he recalibrate it. Wouldn't even listen to it. I spent a lot of money on it, and it's garbage! I cant wait to buy a different one. (This one is 3 months old!!!)

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    Customer ServiceRefunds & PayoutsMaintenanceStaffResolution

    Reviewed Nov. 17, 2025

    I just purchased a Maytag Dryer MED 4500 MV0 Oct, 24, 2025 and it was delivered Oct, 2026 and I called Lowe’s. It’s not drying my clothes well. Lowe’s told me to contact Maytag because it’s still under manufacturing warranty. Maytag sent a repairman out and he said he was purchasing a thermostat and a timer. Now the dryer won’t turn on. Repairman says that great because don’t use at all until he fixes. A dryer less than 30 days old should not need a timer or a thermostat. And Maytag is refusing to give me my money back. Stay away from this dryer!!! And Maytag products or appliances will never get another dime of my money.

    Maytag does not wanna give me my money back for a dryer less than 30 days old. Told me to contact Lowe’s. No this a manufacturer’s problem and I have two disabled family members at home. I need a working in-home dryer and that’s why I purchased this. I work full time in healthcare and I don’t have time to go to a laundromat and I shouldn’t have to when I just purchased a new dryer. Who should have to go back and forth with them about this. It’s clear if the dryer doesn’t work give me my money back. A new dryer needs a new timer and a new thermostat?? Really? They think I’m crazy!! Told me a new thermostat and a new timer will fix the issue. No. GIVING ME MY MONEY BACK WILL FIX THE ISSUE!

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    CoverageTechMaintenanceStaff

    Reviewed Nov. 16, 2025

    I have had my washer and dryer for the past year and a half brand new from Sears and we have had absolutely nothing but problems with them both. The washing machine never seems to be able to balance the clothes. My clothes do not seem to be clean when they come out no matter if I put it on heavy duty wash or not. And for about a year now I have to stop my washing machine at least five six times for it to register that I'm trying to start a load instead it keeps saying wash complete after 1 minute of the clothes being in. And the dryer is just as bad it never senses if the clothes are damp and dries forever and the clothes come out and need to go right back in.

    We would just contact the warranty company and have them come and fix it but the last time we did they sent two men here who literally did not speak a word of English so I could not explain to them what was going on. They were nice however they didn't fix the problem because they did not understand what I was trying to tell them. I just find it kind of ridiculous that these are brand new washing machines and they're absolutely horrible. If I could find a 1990s washing machine that hasn't been junked yet I would rather get one of those. That way I know my clothes are being washed instead of this new BS technology that you spent thousands of dollars on Just for it to constantly need repairs. Avoid these machines. Find something better.

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    Customer ServiceResolution

    Reviewed Nov. 14, 2025

    Please do not get any products from this manufacturer. My washer is 4 mo old. The basket has serious rust and it broke twice. Maytag says they won't fix because it's not rust. It's something I'm pouring in. Like are you dumb? I know what rust is. They refuse to have a supervisor call me to address the issue. The only option I had was to get a lawyer. Unless you want to deal with horrible customer service, terrible products and and tech team who lacks accountability and have to fight and court and pay legal fees then these are your guys. If you don't want to deal with BS use a different manufacturer. Please share the word. PS if you look at the picture at the top you can see the metal corrosion.

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    Sales & MarketingPriceStaffFollow-Through

    Reviewed Nov. 14, 2025

    I have purchased many Maytag appliances since 1975 because they always worked as advertised & their longevity. 4 years ago I bought a Maytag large capacity commercial washing machine & dryer set that cost 2.5 times more than the previous set. The dryer works great! But the washer fails to get the clothes clean almost every time and does not rinse all the soap out. We were assured by a Maytag repairman that the new systems worked better than the older models. They don’t. I’ve followed instructions, bought several brand of H.E. Laundry soaps. It uses double the water & time (it takes 2 washes for 1 load). Maytag needs a redesign on their washers!

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    Price

    Reviewed Nov. 14, 2025

    Maytag washers are inefficient; they don't detect the correct amount of water to use. I don't believe that Maytag has invented a clothes washer with a self-proclaimed sophisticated sensing mechanism or an on-board computer that can take the unique characteristics of each individual load and process these metrics to execute the method to get your clothes clean without all that water. Well, before you pat yourselves on the back, I'd like to see your trials, facts and statistics, engineering and computer programming blueprints from management information systems. Due to a lack of water per load, I have to wash my clothes again and drive them again dry them again.

    I have proof it is like The Emperor's New Clothes. Find it hard to believe that I am the only person whose clothes are not getting clean because the items are not submerged in water and we're told somehow the dry clothes are supposed to miraculously get clean and everybody buys it because they've just been a ridiculous amount of money on their new energy water green efficient appliance this quote new technology claims of saving water & the correct number of teaspoons of h²0, thereby patting themselves on the back with the least amount of water or a which detects the having the capabilities of sensing sizes of individual loads size sensory data actually metrics some bullshit. I just pulled four shirts out of the dryer that needs to be rewashed and re-dried, it's an epidemic.

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    PriceMaintenance

    Reviewed Nov. 13, 2025

    I purchased a 5.2 cu ft. Smart Capable High Efficiency Maytag Top Load Washer with Extra Power Button, Model MVW 7230 HW Purchased 09 2020. The washer stopped working yesterday. Only 5 years old. Repair cost for Electronic Controller $563. I never liked this machine because the water coming into washer was never enough for the load even with the extra water button. I tried different soaps and it would leave spots on my clothes because there was not enough water in the tub to spread out the soap. Also I do not like the lock on the machine.

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    Punctuality & Speed

    Reviewed Nov. 11, 2025

    Terrible! The normal cycle takes 3 hours! The quick wash doesn’t adjust. The bulky is great. Takes 50 mins! Will never buy again. The dryer is good but not the best. Very noisy - the washer is absolutely terrible!

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    Coverage

    Reviewed Nov. 10, 2025

    Washer is absolutely junk. Haven't even had it 5 years and can't even get through the first rinse cycle without shaking so violently that it shuts down and won't finish a cycle. Tried using less items. Did it even with one single towel. Have contacted Maytag many times and they never want to repair anything supposed to be covered. Will never buy a Maytag appliance again. The washer lid had already started to separate from the washer itself, the latch broke and i had to replace that.

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    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Nov. 8, 2025

    I bought a Maytag washer on 08/10/25 brand new from Lowe's. It is broke down again for the 3rd time. I have to wait at least a week for the repairman to come out and if he needs more parts I have to wait another week for him to return. I obviously bought a lemon but Maytag has no sympathy for my problems because I didn't buy the extended warranty. So they will cover repairs for the next ten years because it has a limited warranty for parts and labor. But in the meantime I am spending a fortune on the laundry mat. It has been in my home for three months and has been broken down for most of that time. So thanks for your help Maytag

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Oct. 27, 2025

    Bought a brand new washer and dryer. It got broken before one year and call the customer service but the technical support company didn’t know how to fix and still waiting more than 3 months. Bad customer service. Even with warranty people never come out to fix the washer. I do not recommend Maytag to anyone!

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    Reviewed Oct. 25, 2025

    Stupid machine waits until you have it loaded and detergent and stuff added before notifying you to clean with Affresh. You have to unload the washer and end up wasting scent beads, liquid detergent, bleach softener or anything else that you added to the wash. It is the most frustrating thing. Why didn't Maytag include a reminder that you have 2 more washes before you have to clean. I hate this washer!!!

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    Verified purchase
    TechMaintenance

    Reviewed Oct. 22, 2025

    We must stand together Stop Maytag. I spent over $1,000 for a washing machine breaking in only 18 months. Their extended warranty Domestic General must be included in the lawsuit, using only one vendor Appliance Rescue. Read the complaints on all 3, we must sue them for this crap. Hundreds of complaints similar to mine

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    Customer ServiceMaintenanceStaff

    Reviewed Oct. 20, 2025

    Bought a Maytag clothes dryer in January 2025. I stopped working today (October 20). My wife and I are the only people in the household, so our use of this machine is not excessive. To make matters more complicated, reaching someone in the service department takes a very long time; I was on the phone an hour before I finally got a rep to answer, and the first rep I got through to hung up on me after 5 minutes). If you rely on the, shall we say "past reputation" of Maytag, don't bother. We are deleting Maytag from our list of future acquisitions.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 17, 2025

    I have a 2024 heavy duty Maytag washing machine. I am aggravated every time I use it. It does not finish cycles, does not put enough water and, heaven forbid, if it goes out of balance (it does not have an indicator for that, you have to guess why it does not finish the cycle) even though it is heavy duty 2 sheets and a towel knocks it into tilt! Then you must redo under rinse and spin, waste more electricity and water, to get it dry enough to remove from washer. The softener dispenser is worthless, also. And now they want a photo of my receipt...like people keep that around for quick reference. Shows how little Maytag cares about customer service. Don't waste time trying to contact anyone from company. I actually do own the Maytag washer I am reviewing, and not sitting around getting kicks writing reviews.

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    Customer ServicePriceMaintenanceStaff

    Reviewed Oct. 17, 2025

    I purchased a Maytag washer in March 2024 and now October 2025 it is at my curb for garbage pick up. The reason: F2E2 error message. I called customer service. And after going through all the trouble shooting problems it was determined to have service come out. Service call is $150. Problem I am told is faulty control panel. Cost to fix is $300. On top the machine 10 year warranty for motor and basket otherwise 1 year warranty. The machine cost over $1000 dollars. The customer service rep was not answering all my questions so I asked to speak with a manager. I was told he would tell me the same thing and I can request a phone call within 24 hours.

    Well, of course THAT phone call never came. I decided to do my homework and took time to invest in a brand new washer from the many other superior companies available. Shame on Maytag for not being accountable for a product that totally malfunctioned within 14 months of normal usage for a family of 2. Consumers beware.

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    CoveragePriceMaintenance

    Reviewed Oct. 16, 2025

    When did washing machines become disposable?! We bought a top load washing machine in fall of 2022 and have already had 4 different breakdowns that required service and new parts. The first time they had to replace the whole machine right after it was installed. The final failure requires that we replace the control panel, the pump and the lid lock. How is it possible that 3 major components of the machine fail at the same time? I am severely disappointed Maytag. With the high cost of the repairs, I could have bought a brand new washing machine! It is also true that clothes don't seem to come out as clean as other machines I've had. Again, so disappointed. Thumbs down, do not recommend.

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    Refunds & Payouts

    Reviewed Oct. 15, 2025

    Washing machine is absolute junk. It has a 10 year worthless warranty. I have had the machine for less than 3 years and I have had nothing but trouble and out of pocket expenses. Never again will I purchase a whirlpool or Maytag product.

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    Verified purchase

    Reviewed Oct. 14, 2025

    Purchased Maytag top loader washing machine and, within 2 months, the clutch went out. It was within warranty, however, Maytag was unable to find a service person in our area (we live in a city of over 100,000 people), so we had to identify the problem through You Tube videos, order the part and install it ourselves. Since that point, there have been issues with the machine not going into spin cycle and, at the present time, not starting any cycle at all.

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    Maintenance

    Reviewed Oct. 13, 2025

    I will NEVER buy another Maytag washer and dryer again. I thought “Made in USA” was so good. Both are only 3 years old, and I only wash laundry for my husband and I— very light loads. The washer tub started making loud popping noises then the whole thing went out. My mechanically inclined hubby bought parts and went to work on it—pulling the whole tub out. He found wires crossed and some other stuff wrong with it. But, he had it working again—for only about 6 months! It has stopped working AGAIN! And now my dryer won’t dry! I am DONE!! I will just buy “Made in China” over this piece of junk!

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    Punctuality & Speed

    Reviewed Oct. 11, 2025

    Maytag washers used to be good. I bought a brand new Maytag top load washer. The large capacity as I have pets and wash a lot of dog towels. This thing has given me nothing but problems. I haven’t even owned it a year yet and it’s getting dragged to the curb today. 3 months into owning it the drain pump died. Replaced pump for around 150.00 doing labor myself. Then fast forward six months there is a major leak from the tub itself that has damaged my flooring in my rental home and is irreparable. Do not waste your money.

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    Customer ServiceTechStaff

    Reviewed Oct. 4, 2025

    I purchased this machine almost 6 months back and not once the clothes came out clean. I am an epilepsy patient, at 1st I doubted myself that I am not washing it correctly, as this happens with me, I forget things. But then my daughter and husband also complained. The engineer came and found that the machine was missing a step. It took 1-2 weeks and he changed the part. 2nd time, again a part. Now 3rd time, same issue, but no solution. It is not washing clean, leaving strong white marks and pulling threads. But they are not bothered. At first they said, we are not using the washing setting correctly. Then they blamed it on the detergent brand. And he refused to accept that the machine is pulling thread even after I showed him so many of my dresses from the fresh laundry. I don't even want to call them anymore. V. Bad product.

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    Reviewed Oct. 4, 2025

    Bought new washer. Hooked it up properly. Seals in the tub are bad. Water leaked out from underneath. Never noticed till it was raining in the basement. Now have to go through Maytag to see if can be fixed. Store said not their problem. They just sell them.

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    PriceMaintenanceStaff

    Reviewed Oct. 1, 2025

    Bought a new Maytag washer mid-2018 from Home Depot. Today, Oct 1, 2025 my authorized repairman advised me that the repair costs for it would almost be the same as the replacement cost for a similar washer. So, the 10-year ltd warranty is effectively useless, and per the repairman's comments, typically 5 years of routine use is all you can expect from this brand. My advice, do not buy a Maytag or any of the other brand names they own.

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    Refunds & PayoutsMaintenanceStaff

    Reviewed Sept. 30, 2025

    DO NOT BUY. Washer broke twice in less than a year. First time I had to pay out of pocket to fix, Maytag claimed the warranty didn't apply. The second time the repairman told me it was broken beyond repair. Maytag wants to send their own inspector, who can't make it FOR A MONTH. Save yourself the hassle, buy anything else.

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    Punctuality & SpeedHonesty & Transparency

    Reviewed Sept. 29, 2025

    I will NEVER use a Maytag washer again in my life, even if it was given to me free! Nothing but lie. Not efficient at all. Takes way too long to run a cycle. If you accidentally hit the power button it automatically drains wasting all the water that took forever to fill and also not filling correctly by the way. Wasting the detergent because of its draining. Doesn't deep feel fabric softener just pours through the dispenser. Never has worked. This makes me sick to my stomach that I wasted my very hard-earned money to buy what I thought was a quality product.

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    CoveragePrice

    Reviewed Sept. 25, 2025

    We purchased this washer four or five years ago. It replaced a 20-year-old Whirlpool Duet, which was incredible. This Maytag is a complete piece of junk. It once again sucked a sheet underneath the agitator. We had a run of appliance replacements when we purchased this absolute piece of junk. We bought this Maytag pair, a Kitchenaid Dishwasher, a Kitchenaid Duel Fuel Range, and a Whirlpool French Door Refrigerator within a few months. All have not been worth hauling home. The Dishwasher failed two weeks short of being four years old. The refrigerator's ice maker is the worst we have ever had. If you like rationing ice, it is the fridge for you. One of us cuts our fingers on the knobs of the range every week. $4,000.00 for a KitchenAid range, and the knobs are plastic, and the very thin chrome is coming off all of them.

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    CoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 25, 2025

    On 3/9/2024, we bought a Maytag washer model #MVW5430MW1 from Lowe’s, White Marsh, MD store #0691. We also bought Lowe’s 3-year warranty for the machine. On 2/27/2025, the washer broke down the first time. It was still under Maytag’s one year warranty. A repairman came on 3/12/2025 and fixed it. He stated that in manufacturing the wires under the machine were pulled too tight and one of them broke. On 7/25/2025, the washer broke down the second time. It was now under the Lowe’s warranty. A repairman came from Home Technology Solutions on 8/5/2025. He fixed it and said that he replaced a small motor and also repaired a broken wire under the machine.

    On 9/9/2025, the washer broke down the third time. A repairman came from Home Technology Solutions and fixed it. He said it was a different broken wire under the machine. On 9/24/2025, the washer has broken down for the fourth time. A serviceman from Towson Appliance Service is scheduled for 9/30/2025. I suspect it will be another broken wire. Fortunately we purchased the 3 year warranty from Lowe’s. But it is a pain to have to repair it so often not to mention the inconvenience it causes us. When I complain to Lowe’s they tell me to go to Maytag. When I complain to Maytag they tell me to go to Lowe’s!!!

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    Customer ServiceCoverageMaintenance

    Reviewed Sept. 20, 2025

    The drum had issued and was told it wasn't sitting in the right spot, making huge banging sounds. Was told there where multiple issues. Clothes not clean, sometimes part of the load still dry, couldn't handle most things, a load of towels a blanket that I had washed many times before etc, people to fix it didn't want to spend much time one it so would say it was fine. It is not. I was told by the call center that the washing machine was fine when it obviously wasn't, and had recorded problems. They explained how to do laundry, the goal was to waste the time so warranty ran out when the machine should have been replaced. I will never buy again. The cycles take multiple hours and still don't come out clean.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 19, 2025

    Just an awful experience overall. Short story…two year old washer is in the junkyard, $500 in repair cost for a $600 washer (MVW4505MW1) and zero sympathy or support from Maytag customer service. Do yourself a favor and buy a Speed Queen. Yes, you’ll pay double the cost, but if my experience is typical, you’ll reach that cost after multiple repairs.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2025

    Terrible customer service and poor quality. Leaves soap residue on darks. Tried cleaning but did not fix. After 2 service visits and many phone calls with Maytag they did not want to help. Stay away from Maytag products!!

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    Reviewed Sept. 16, 2025

    This is not the washer of old. Problems with lid lock. Can't stop mid cycle. The small amount of water does not even wet the top clothes. And if I set bulky load, there is too much water! I hate this machine.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 16, 2025

    I purchased my washing machine 7 months ago. The technician came yesterday, after waiting a week for repairs and changed two parts. The washer still does not work. Called customer service (these people are not helpful at all), rescheduled again for repair because washer does not go through wash cycle, another week wait. My thing is where is the customer service that is advertised? These machines should last more than 7 months. They are not cheap and the Maytag customer service people could care less if the machines get fixed.

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedRatesHonesty & Transparency

    Reviewed Sept. 15, 2025

    Misleading “Commercial” Washer – Not What It Appears. I bought the Maytag Commercial Top Load Washer (MVWP586GW0) less than a week ago, and I’m already regretting it. I purchased this machine because it appeared to have old-school controls with real water level options. The knobs look like the classic Maytag I grew up with, but the truth is this washer is packed with hidden efficiency programming that overrides your choices.

    Even when set to “Full” or “Deep Water,” the tub doesn’t come close to filling all the way. I washed 5 pairs of heavily soiled jeans and the water level didn’t even reach halfway up the tub. For a machine that’s marketed as commercial-grade, this is unacceptable. I specifically wanted a no-nonsense washer that fills up and agitates like the old Maytags. Instead, I got a computer-controlled unit that thinks it knows better than me.

    Deep fill means nothing.

    To make matters worse, I discovered Maytag’s return policy only works if the machine is unused. Once you run a load — even a first trial — you’re stuck. So now I’m three days in, thousands of dollars lighter, and saddled with a washer that doesn’t meet my needs. Furthermore, it’s doesn’t agitate your clothes to get them clean like the old school machines do. All it does is twist them up and tangle them into a wad. And it hardly agitates at all.

    If you want a washer that actually fills up with water and washes like the old models, do not buy this one. Maytag is trading on their name and reputation while quietly sneaking in the same efficiency tricks as every other brand. It’s misleading, frustrating, and is a bait-and-switch. I should have saved my money and got a Speed Queen like I originally wanted. But Maytag compares this machine to a Speed Queen and leads you to believe they are comparable. They are not. This machine is just another “efficiency” piece of junk…only with a $1100 price tag. Don’t do it. I'm livid.

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    Maintenance

    Reviewed Sept. 12, 2025

    Purchased top load pet pro washer and maytag dryer 3 months ago. Washing machine does not clean laundry dry! It will not handle 2 regular pillows without having to unplug and run an additional drain and spin cycle. If I use powdered soap I have to handle clean the washing machine after each load. The lint capture system is ON TOP OF THE DRYER so everything you pull it out to clean, like down the back of the dryer! Have had to clean it twice in 3 months

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    CoveragePriceMaintenance

    Reviewed Sept. 11, 2025

    I have a Maytag washer that I bought 6 years ago. Thank God I have a Home Warranty because it has already been fixed 4 times in the last two years. My Warranty company is now sending us a check to replace it since it is so expensive to fix. There is a 10 Year limited warranty, however that covers the motor and the stainless steel drum only. I will never buy another Maytag appliance again.

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    CoverageTechPunctuality & Speed

    Reviewed Sept. 7, 2025

    We bought the large commercial Maytag washing machine early 2025 and will never buy another Maytag again for several reasons. Selecting "Deep Fill" really means nothing, there are times you're lucky if the water covers your items in a small load. We can no longer use liquid fabric softener as it may or may not be rinsed out of the laundry leaving a cloudy discolored look the contents. The most annoying thing is when you start a load only to come back to a message saying empty the contents and run an empty load using affresh (this seems to be a weekly occurrence). There is no way to clear that message and use the wash until you empty everything and run it empty. Even though the previous load that came out of the machine was bleached whites (so you know it's not in need of cleaning).

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    Tech

    Reviewed Sept. 3, 2025

    Maytag washer and dryer. 2/2025. Purchased 8/2025. The dryer started making loud noise & dry cycle knob wasn't moving. Via service came out. Order parts and 1 part came. As of 9/25 dryer still not repaired.

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    CoverageMaintenance

    Reviewed Sept. 1, 2025

    We bought our top loader Maytag bravo washing machine 5 yrs ago and we have had it fixed twice. Thank goodness that was under warranty. But we have now had to replace the suspension rods again and it's still a pos washing machine. NEVER BUY MAYTAG.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & Speed

    Reviewed Aug. 29, 2025

    My wife and I purchased a Maytag washer, Model # MVW5430MW, with a delivery date of 12/12/2023. In early April of 2025, the washing machine would not operate. I called Maytag and spoke with a person who explained that the machine was repairable for a large sum of money. What complicated the issue is that parts, once the matter was diagnosed, would take several days beyond the initial service call. Then, there is yet another wait for a return service call. All in, it was about 2/3 the cost of a replacement machine. Then, I was offered a discount on the purchase of a new machine. I refused after getting only 14 months of service from what we had just bought, a machine used only by an elderly couple. Instead, I purchased a competing brand with a warranty that actually means something. Maytag has lost their way. BUY SOMETHING ELSE!! By the way, I just spent $400.00+ to repair the dryer, another Maytag. Last time there as well.

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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffTransparency

    Reviewed Aug. 25, 2025

    We purchased the Maytag 5.8 Cu. Ft. Pet Pro Smart Front-Load Washer and 7.4 Cu. Ft. Electric Dryer on January 31, 2025. By March, the dryer began making a noise similar to an airplane taking off, so I submitted a service order on March 17, 2025. A technician came promptly and advised that parts needed to be ordered, with an estimated arrival time of about two weeks. It is now August 25, and despite numerous calls to Maytag, the issue remains unresolved. On one occasion, after waiting on hold for 35 minutes, I was even told to “call back in a couple of weeks” to check on the status of the part. I have been repeatedly informed that the part has been ordered and “expedited,” yet this is the third time I’ve heard that assurance without results.

    I am extremely disappointed with the level of service provided. I should not have to continually follow up; Maytag should be proactively updating me on the status of my repair. Furthermore, the fact that a brand-new dryer failed within two months of purchase is unacceptable. At this point, I am requesting either prompt resolution of the repair or that Maytag arrange to pick up the defective machine. Good thing they sent me $50 for the inconvenience. That wouldn't even begin to cover laundromat dryer fees if I wasn't able to use the machine. So disappointed.

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    Customer ServiceCoveragePriceRefunds & PayoutsMaintenanceStaffResolution

    Reviewed Aug. 24, 2025

    We have had a Maytag top load washer for less than 2 years and it broke down over a month ago and there is no one in the area to fix the POS. I have contacted Maytag at least 8 times about this machine and the customer service is NONEXISTENT!!! They have no clue how to rectify the situation nor do they CARE!!! I paid over $800 for this machine and cannot get anyone to come and fix it and I want my money back!! As far as I am concerned this company really needs to learn customer service skills and hire more technicians to fix the crap they manufacture. Maytag USED to be a good brand, NOW THEY ARE HORRIBLE and I wouldn't buy another one if they were the last company on the planet!!

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    CoverageMaintenance

    Reviewed Aug. 18, 2025

    After buying a new Maytag washer and dryer a year ago and having nothing but problems with both only to find out nothing is covered under their warranty. You have to buy an extended warranty. I ended up getting a local repair person $25 to fix my problem. That’s what I’d suggest for anybody having problems. I will never buy another Maytag or Whirlpool product ever.

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    Customer ServiceMaintenanceStaff

    Reviewed Aug. 11, 2025

    I purchased my machine brand new in March of 2024. In July of 2025 the machine was no longer working. I have a warranty and called for a repair. The repairman came but could not fix the machine because of a needed part which is unavailable at this time. I was also told that this is the problem with that particular machine and you would think they would keep that part on hand knowing that their machine's break down like this. My sister looking for a new machine was told by myself do not get a Maytag.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 6, 2025

    I bought this washer with the understanding that it came with a 5 year parts & labor and 10 years major parts. I've had it just over 4 years and they now want $400 to get it running again. They are denying the 5 years parts & labor even though the newer model of it has 10 years parts AND labor. Highly disappointed in Maytag Commercial equipment. Go with Speed Queen if you want reliable & decent service. I am a Field Service Manager and know what service is about. If I did this in my business I'd be losing customers daily. To pay over $500 to get my "under warranty" washer fixed is ridiculous. The reviews will hit every media source I can find to keep others from dealing with this. Such a shame... Maytag used to be the "go to" for quality...

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    CoveragePrice

    Reviewed Aug. 5, 2025

    I replaced my Kenmore washer of 35 years with a Maytag top-loader. After 4 years the motherboard/control board failed. Replacement is not covered by warranty and is expensive - nearly as much as buying a new washer. Apparently this is a common problem with Maytag washers.

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    Punctuality & Speed

    Reviewed Aug. 5, 2025

    I always loved Maytag because of reliability and performance-50 year customer. I hated the low fill and bad performance. The sheets always balled up in the washer and dryer. Poor engineering, I suppose. Never had that problem before. They are owned by Whirlpool now, from what I've read. Two years ago, the hinges on the door cracked. It was over $200 for the door, and I was going to do a self-repair. I used contact glue for a temp fix-it worked fine. Then August 2, the washer totally failed. Repair company wanted $471 for new slider and gear case. This is a direct drive. I'm leaving Maytag and I'm buying a Speed Queen. $1600. 5-year manuf. warranty, they say it'll perform for 25 years.

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    Punctuality & Speed

    Reviewed Aug. 4, 2025

    I bought my first set of Maytag's front loaders in 1997. The washer lasted for about 7 years, but my gas dryer is a beast. It is still going strong today in 2025 (28 years later). I haven't had any problems with my dryer. This year I purchased a new set. After seeing everyone's reviews I'm praying I don't have any issues. When my washer went out I purchased a Samsung washer. It has lasted for 10 years and is still working. Only issue, it started rusting on the front panel around the frame of the door. It looks a hot mess, but still works.

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    Maintenance

    Reviewed Aug. 3, 2025

    I purchased a new Maytag Bravos top load washing machine in 2021. Everything was fine until the knocking started and not spinning the clothes in cycle. The knocking would shake the upper part of the house with the banging, knocking and rocking during spin cycles. It has gotten so bad that now the washer completely stop working. It will not lock, it will not turn on. Mind you, it's only been four years now. I am forced to purchase a new washing machine. I do not recommend I purchased this one at Lowe's in arizona.

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    Customer ServiceTechMaintenanceStaff

    Reviewed July 29, 2025

    Maytag is the worst company in the world to do business with. This Maytag washer is one year old and it’s never run correctly. The washer gets stuck in the rinse/ spin cycle and keeps repeating. We’ve called Maytag a dozen times and have had their repairman out at least 5 times. All we get is the run around. Maytag’s repair personnel say they fixed the equipment, and then run out your door before running it through a wash cycle to confirm it’s been repaired. The equipment never works after they leave. I highly recommend no one buy a piece of equipment from this company. They have the worst customer service and will not repair their product correctly. If you have any friends or family looking for a washer or dryer, please tell them to not do business with Maytag. It’s complete trash!!

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    Reviewed July 27, 2025

    Bought a commercial Maytag washer and dryer about 6 years ago. I can't count the times it's been repaired. Not now working after replacing springs, internal bearing, etc. Still walks across the room when it's in spin cycle. How do we wash and dry, we use the Kenmore set in the barn we got almost 50 years ago when we got married. Take your clothes to the laundry mat before you purchase a Maytag.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedRefunds & PayoutsBilling

    Reviewed July 23, 2025

    Bought a new Maytag washer model mvw5435pwo. Only had a week broke down. Called about having it fixed. Wait forever to get through to a human. Finally talked to someone. Was gonna take forever to get a service man here. So I said I want my money back as my model has a 30 day money back guarantee. Not so easy, after sending pics of bill of sale. And endless emails still trying to get my money back. Countless hours on the phone with maytag. I am guessing it's gonna take 2-3 months before I see a dime back. Never again.

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    Reviewed July 22, 2025

    I purchased my washer as a pre order because I wanted to have an agitator. What ended up happening is the first day it was squealing very loud and I contacted them they told me it was due to overweight, but it is loud even with only water. And now it will not complete a cycle, it claims no water detected or it will start and immediately finish without washing anything. Save your money and avoid Maytag which is now made by whirlpool. Their quality is not what it used to be!

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    Customer Service

    Reviewed July 22, 2025

    I have a new Maytag washer model number MBW4505MW2. I am not happy with this washing machine! I’ve had it for two months. I bought it at Lowe’s. Have no problem with the Lowe’s. It is the Maytag washer itself! It will start agitating and washing clothes when the water level is on small, but I have set it repeatedly for max large loads. I called customer service. They said this is the way the machine works, but when you put four pair of blue jeans in a washer, you want it to be on full max water level. No one wastes 4 pairs of jeans with only a little water! It will tear your clothes to pieces. It starts agitating and washing on small water level. I hate this machine. I would not recommend it to anyone and if I could take it back, I would.

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    Customer ServicePriceRefunds & Payouts

    Reviewed July 21, 2025

    Just over a year ago we purchased a Maytag Commercial washer. We wanted a reliable washing machine because we have a golden retriever and go through a lot of very dirty towels and it was getting expensive to go to the laundromat. Recently the machine has been acting up. It doesn't finish the cycle and when we try to put it on spin and drain it won't work. Basically the machine is useless. We called the dealer (City Appliances) who told us to call Whirlpool and all they would do is make us pay for a service call. The machine will go to the dump eventually. Don't buy a Maytag.

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    Price

    Reviewed July 20, 2025

    I bought a top load washing machine because I like to soak my white clothes all night, but this new machines don't allow you to do that. Now I have to wash my clothes 3-5 times so how does that save water? They should make washers that are efficient in cleaning clothes like they used to. Remove the self locking mechanism this way we can soak our clothes. As soon as you unlock the door and stop the machine to soak your clothes, the water drains out. The agitator is a joke. It doesn't agitate the way agitators used to, that's why your clothes come out dirty. The washer doesn't fill up with water making it inefficient. I regret getting rid of my old washer to buy this one. If I would've known they don't clean your clothes, I would've had my old washer repaired. The worst part is that they're not cheap. You pay a lot of money for a worthless inefficient washer.

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    Reviewed July 20, 2025

    Terrible, both Washer and Fridge are 2 years old... and repairs needed already. What happened to quality. Maytag use to be top notch. Never again will I buy a maytag. Save your money and purchase something else.

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    PriceBilling

    Reviewed July 17, 2025

    Year and a half and transmission is gone. Repair bill is over 700 for a nearly new washing machine. They should be ashamed of themselves. All about make overpriced garbage destroying the environment to make the consumer pay carbon tax.

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    Punctuality & Speed

    Reviewed July 15, 2025

    Bought a brand new Maytag washer 2 years ago. Control panel went out on it. $600 dollar repair. Junked it. Bought a Speed Queen. I'll never buy any appliance with a brand name of Maytag or Whirlpool. Maytag used to be a top brand Whirlpool has failed them.

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    Coverage

    Reviewed July 15, 2025

    To get light colored clothes clean, follow these steps. Get a large bucket. Fill with hot water, detergent, etc and pour over clothes already in the washer. Keep filling the bucket and adding water to the washer until all the clothes are covered. Stir with your hands. If desired, put bleach in another bucket of water, add to machine and stir again. Let soak for at least an hour, then close lid. Washer will immediately drain everything you just put in. Start new wash cycle, using either "bulky" or "towels" setting since all others are relatively low water. Wash a second time with no added cleaners to remove soap. This washer requires a special cycle with a special additive to "remove soap scum from the tub". Should be a dead giveaway about what it is leaving on your clothes.

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    Customer ServiceStaff

    Reviewed July 14, 2025

    Top of the line Maytag top load washer and gas dryer. 14 months in. 3 service calls on the washer and 4 service calls on the dryer. Dryer now not functioning at all. Parts are 2 weeks out. The brand has changed since Whirlpool bought them out. Rarely write a bad review however this has become beyond frustrating. We bought these at a reputable local retailer. It feels like we purchased them from Facebook marketplace. We understand nothing is perfect or completely trouble free turns out being patient doesn’t pay off with Maytag. Where to start. Bad motor. Bad electrical. Bad bearings. More bad electrical. And so on. We bought Maytag in the past and never had a problem. Whirlpool has ruined the Maytag brand.

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    TechPunctuality & Speed

    Reviewed July 12, 2025

    Maytag washer MVW7232HW2 purchased in March 2025. On June 19th the washer stopped functioning properly. The washer randomly stops somewhere in a cycle. Repair person came out but did not have necessary parts. Maytag reported it would be at least July 16th until part is available. I asked for compensation for laundry service or a machine replacement but not an option. Maytag reports this is reasonable. It is July 12th and still waiting for parts. Needs a new “mother board”.

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    Customer ServiceCoverage

    Reviewed July 10, 2025

    I have Maytag top load. Above where you load the detergent the paint/enamel is chipping away and falling in washer. It's all rusted under this. My service warranty through Lowe's doesn't cover this. The customer service numbers are a joke. I was transferred and put on hold for over 30 minutes for each number that I was given. I am writing this as I am on hold for 15 minutes now. They just transfer you and tough luck. The washer is only 2 years old.

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    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffResolution

    Reviewed July 9, 2025

    My previous Maytag washing machine lasted for 18 years without any issues. When it gave up finally in February 2025, I went to BestBuy to purchase a replacement. The salesman insisted that Maytag appliances are not that reliable anymore and I should be looking at LG or Samsung models. But being a Whirlpool fan, I insisted on the Maytag brand, without believing him. God! How stupid can one be. The machine broke down 2 months later. It was giving various faults and error codes and refused to open the door. I called the service department who sent over a technician from a 3rd party service company. The technician manually opened the door and reset the faults. Thankfully the machine "magically" started working again without any needed repair.

    After a month, the same errors appeared. I shut the power off and restarted the machine. After a few tries, the machine started working again. Last week, in the middle of a wash cycle, the error codes started flashing again and the door was locked. No matter how much I tried, this time it was a failure. That is when I called the service department to schedule a technician to come again. He visited me today and spent over 30 mins doing various checks. But he could not figure out what was wrong with the unit. So he is planning on replacing the whole Acu, the pressure switch and a brand new latch, hoping that it will solve the issue. He also said that he is not sure if that will fix the issue. After he left, I called the service department and they flatly said that I have to wait for the parts to arrive before anything can be done.

    Let me ask you - if you were in my position, would you ever purchase a Maytag product, ever? How insensitive is the company to make suffer a loyal customer for weeks/months, spend $$$ more than what the unit is worth, when the simple answer is to replace the unit or refund the customer for their purchase and admit that Maytag appliance quality is down the drain. Hopefully you can restore faith in your quality of your product and gain customer loyalty, but as of now, I plan to stay clear of Maytag appliances.

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    Customer ServicePriceRefunds & Payouts

    Reviewed July 8, 2025

    I recently purchased a Maytag washer and a dryer top loading, the larger models. They are expensive junk. The clothing remained part dry and the rest stained. The laundry does not received enough water. I called for Service and I had being told that all of new ones are not good.The dryer - I have to hung the laundry after they were dry for a complete dryness. I am still paying for these garbage and they won't take it back. If there is any class action lawsuit I am definitely onboard with it.

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    Customer ServiceTechStaff

    Reviewed July 6, 2025

    Utter garbage from day one. Purchased a Maytag Commercial Type 491-03 Model MVWP586GW0. This is a top load machine with an agitator. Randomly the machine will fill with only 2 or 3 inches of water when Deep Fill or High are chosen. The machine regularly shuts off one second after the start button is pushed. We have had 4 service calls on this machine since it was installed and all service providers said machine was in perfect working condition. To be fair, we live in Boise, ID and there are only a few service options. A call to Maytag was of no help either.

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    Customer ServiceCoveragePriceMaintenanceStaff

    Reviewed July 1, 2025

    Me and my wife bought a Maytag washer and dryer combo in November 2023. Everything has been working fine to this point. Today my wife called in into the laundry room to look at our year and half old washing machine. As you will see in the pictures, both lower corners of the lid are cracked and falling apart. It's a part that that I should never have to worry about. All we do with it is open and close it! Called Maytag and spoke to (8) different representatives to find out their (10) warranty, which was the ONLY reason we bought it, only covers the "expensive" parts.

    They did have (2) WONDERFUL options for me however, spend $380 for a (1) time "on-site" fix or spend $40 a month to get a D&G warranty. There is a 3rd option, buy a WHOLE new lid for $232.87, install it myself, and hope their poorly designed lid doesn't break on me again! I am going with option #4 though, I'm going to do nothing, let people see what type of product Maytag produce's and when it's time for a NEW washer and Dyer, you can guarantee it WILL NOT Maytag's name on it.

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    Punctuality & Speed

    Reviewed June 30, 2025

    I have had 2 Maytag washers. The first one about 6 yrs old and the water inlet valve went out. I replaced myself. Now my new machine 13 months old the water inlet valve keeps running and I scheduled service only to find out it would be over 300 dollars. They use faulty parts and they have to know it. Ten yr warranty only the motor. What a load of crap. I bet the motor is best quality everything else crap.

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    Reviewed June 25, 2025

    My Maytag washer has to be totally torn apart to clean out the clean out filter. Who came up with this nonsense. Never again will I buy a Maytag washer!!!! My model #MHW5630HC3 serial #CD2400103. This is a stacking washer and dryer.

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    Verified purchase
    Coverage

    Reviewed June 22, 2025

    I hate both my washer and dryer from Maytag. They have a nice look, but they both have their issues. The washer doesn’t fully cover the clothes with water during the wash cycle, leaving parts of the clothes completely dry. I always have to rewash. The dryer doesn’t dry towels. I normally have to dry them 2-3 times to get them full dry. So much for energy efficiency. I purchased the pair 2 years ago. I am seriously thinking about donating this pair and buy another washer and dryer that actually works. The lock on the washer is annoying. Maytag used to be a reputable brand. I thought I was buying the best. Total disappointment.

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    Punctuality & Speed

    Reviewed June 20, 2025

    Wouldn't have another piece of junk like this one.. It's been making rough sounds since day one.. Tub hub has stripped out on year 2.. Had to replace myself, now year 4 suspension rods are bad, having to do myself.. I paid lil over 700 bucks for machine at Lowe's.. I should have added a lil more and bought a Speed Queen.

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    Customer ServiceSales & MarketingPricePunctuality & Speed

    Reviewed June 17, 2025

    Purchased the Maytag MDB4949SKZ3 dishwasher March 2024. Seven or eight months later the problems started. We contacted Maytag customer service and were turned away because we did not purchase a warranty. The ten year Warranty plackard adhered to the door is a scam and provides the consumer nothing. These dishwashers have a design flaw with the water circulation and drain pumps which results in premature failure and the circulation pump which houses the filter is not designed to be serviced and changed. Failure of the units sets a computer trouble code causing the dishwasher to shut down and no longer funtion. You end up paying labor and parts charges for an appliance used one year or less. I recommend everyone avoid buying these products.

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    Punctuality & Speed

    Reviewed June 16, 2025

    These new Maytag washers are absolute junk. You can’t pour any liquid detergent or vinegar in it because they just drain away. There is no pre-soak setting. You wait until it has water in it and pause it to add your liquid and then it will not restart. The light just keeps blinking and the door won’t lock. If you hit the power button to try to force it to do something it drains and you lose what you just poured in there. It takes 2 hours to wash a load. How is this more efficient? This was an extreme waste of money.

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    Customer ServiceCoveragePrice

    Reviewed June 15, 2025

    Maytag front loader poor design! The filter is at the front of the washing machine behind the front cover and you need to take the top and the front cover off to get to it. They should have put a service hatch at the front of the machine. I feel sorry for people that are not good on tools that can fix this issue themselves otherwise it's a lot of call out charges.

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    CoverageRefunds & PayoutsMaintenanceStaff

    Reviewed June 11, 2025

    My husband purchase me a Maytag MHW5500FW1 washer and dryer front load set about six years ago. They have replaced so many parts on it! Now the main board has been bad for five months I can only wash on one cycle and have been told Maytag is no longer making the part that they need to fix my machine. I have had nothing but trouble since day 1 and have spent more than what I paid for it in repairs. Beware. There is a clean out that needs to be cleaned regularly that clogs easily so check your pockets before washing anything. It is located in the rear of the machine.

    We have to pull it out which is no easy task as it is heavy because we splurged for the storage underneath. This takes the technician about an hour and has been done sometimes twice in a week. My husband has done it but he needs another person to help move the machine. My clothes have gotten locked inside as the door lock mechanism has broken, Now lets talk about the mold. I use the correct detergent and follow the cleaning protocol in the manufactures book and there is mold in the soap dispenser, on the rubber gaskets and around the drum.

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    CoverageMaintenance

    Reviewed June 11, 2025

    Purchased dryer 2 years ago and recently started hearing loud clunking noise when using. Service repair discovered a manufacturing defect which was ripping the belt as it rotated over it. Since it's over 1 year of purchase despite the fact I didn't have any knowledge of the defect until now due to the noise Maytag is refusing to replace the dryer or defective area. I'll never buy Maytag again. Don't waste your money.

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    Reviewed June 10, 2025

    I have a Maytag washer that is two years old. It is constantly getting out of balance and the clothes get tangled up all the time. I'm very disappointed with Maytag. It used to be a good product 50 years ago. I would not recommend Maytag to anyone.

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    Customer ServiceTechSales & MarketingRefunds & PayoutsMaintenanceStaffRates

    Reviewed June 9, 2025

    I would give them a 0 star rating if I could. I purchased a Maytag washer for my daughter as a housewarming gift and it broke within the first year. They had it repaired through their approved vendor under warranty but it took them 10 days to even get it approved and go out. Then it broke a second and third time under warranty with same experience. After the warranty period ended even after they complained that they just wanted a different machine or a refund it broke down again. They had no choice to pay for the repair. The customer service people are always very short and rude and don’t care at all about backing the product. They basically said "So what" and that the best they could do was to offer them 20% off a new one. Why you would purchase another product from them after their experiment idk?

    Well it went on to break a fourth time and after 5 total repairs and $350 spent they decided not to keep pouring money into a faulty product. It lasted less than two years and was a total piece of junk that made a god awful sound and leaked all over the place. They are a horrible company with dishonesty people. Not the Maytag I remember from those ads where the repairman was put out of job.

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    Reviewed June 9, 2025

    New Maytag top load washer. From beginning, constantly stuck in "sensing" mode. Took me 45 minutes last night to get washing cycle started. Unplugging done twice before it would start. Constant problem starting wash cycle. Beyond sickening and frustrating. Avoid Maytags!

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    Price

    Reviewed June 5, 2025

    Lid latches are poor design. No part number on the piece to be replaced. The model number is hidden under the lid well out of view. Many people are complaining about these latches. More than 60% of the problems with this machine are with this latches and there seems to be no redesign. How do you not improve on a product like this. So they have a sticker under the lid that says made in America. There is no country of origin a the part that keeps failing. For such an expensive washer.

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    Customer ServiceCoveragePriceRefunds & PayoutsMaintenance

    Reviewed June 4, 2025

    I bought my washer 6 months ago. During the middle of a wash cycle, the washer stopped working. The lid will not unlock and my clothes are stuck in a pool of water. After contacting the Maytag service number, I was told that my 1 year warranty didn't cover the lid lock but if I was willing to pay for the extended warranty, it would be covered, but the cost of the service call (in a week!) would fall on me. I am terribly disappointed that the washer is broken after only 6 months and my clothes have to sit in a washer full of water for a week!

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    Reviewed June 4, 2025

    Junk. Worst washer and dryer have ever owned. Clothes looks worse when they come out than they did going in. Never recommend this product to anyone. Wish company would go out of business. Whirlpool thousand times better washer dryer.

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    CoveragePunctuality & SpeedMaintenanceBilling

    Reviewed June 3, 2025

    Dryer - 7.0 cubic ft Electric (model MED4500MW) is almost 4 years old. At first I was impressed that it didn't take long for it to dry anything I put in there, until it didn't! Now, the thermostat has been replaced TWICE as well as the heating coils. I also had to replace the sensor due to the dryer not shutting off using the more dry option. Since replacing all these parts, the dryer still needs to be ran (just today) 3 times to dry a normal load of towels or clothes. This is what has prompted me to get on here and write this review. We are now in it for a total $700+ Was plus parts. I am now torn between replacing it or just keep running up my already high power bill.

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    Customer ServicePunctuality & Speed

    Reviewed June 2, 2025

    Washer glass top loader Maytag terrible design. Product MVWB765FW3. Plastic hinge failed for second time! Design flaw! Customer service failure! Waited over an hour on customer service line only to be switched into the abyss.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed May 29, 2025

    Purchased MVW7232HW model May 2025 thru Whirlpool direct. The model was delivered nearly 2 weeks later and the unit IMMEDIATELY leaked. Whirlpool requires repairman to come out, 1 week later, the repairman tells us the tub has a huge crack and the belt clamp wasn't properly installed. After nearly 20 minutes on hold with customer service. I'm now at the mercy of the repair company to report it's findings to the technical team at whirlpool and they'll decide on whether or not I get a replacement. Just another company with poor manufacturing, delivering and customer service.

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    Contract & TermsPriceStaff

    Reviewed May 28, 2025

    Our Maytag washer quit working after 15 months of use in a two person home. The wire harness broke costing us $400 for repair. The machine broke down after the warranty had expired 3 months. We tried to get support from Maytag online and got nothing. Crickets. Home Depot didn’t help us either. Do not buy this washer.

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    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaffTransparency

    Reviewed May 28, 2025

    Purchased a new washer and dryer set in Boxing Day, received the set first week of January. Used the dryer 2 days later only to find that it leaks (dryer has the stem function). Contacted the store I purchased it from. They directed me to contact Maytag directly. Technician came out, witnessed the leak, took photos and videos. 3 months later in April the Technician returned to replace the nozzle. Same issues, still leaking. Now we’re at the end of April and still no word from Maytag, called them and told them I wanted the unit replaced or refunded.

    They advised that they do not do refunds and will try multiple times to repair before even considering. Refund is not an option. We are now the end of May and still no resolution. Not once has Maytag contacted me with any updates. I’ve had to contact the actual Technician directly to get any updates. I purchased a brand new unit in January and it still has not been fixed. I will never purchase a Maytag ever again, customer service is horrible. What type of company makes a customer keep a defective unit that hasn’t worked properly since day one!!

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    Customer ServiceCoverageMaintenanceStaff

    Reviewed May 27, 2025

    I am not usually one to come online and write a bad review, but I am FED UP with this washer and dryer set from Maytag. I purchased the Maytag Commercial Technology washer & dryer from Home Depot. I went with Maytag because I believed they were a reputable brand. I am extremely disappointed in this set!! From day 1 this washer and dryer has given me problems... The main issues are: The bleach dispenser!!! It does not effectively release all of the bleach in the load, therefore I am getting bleach on items that cannot be bleached. It has ruined sheets, towels and clothes! I called customer support and they said try running water after the bleach. I shouldn't have to do that. It is a MAJOR flaw in the design. My other complaint is that no matter how I load the clothes in the washing machine, it is constantly getting off balance causing loud noises and cycle to pause until clothes are redistributed. This is a huge inconvenience!

    Other issues are the water does not fill very deep on normal loads and barely covers the clothes. Clothes come out still smelling dirty. This washer does not wash very efficiently. The buttons for controls are not very responsive which is not a huge issue but annoying nonetheless. The main issue here is the bleach dispenser which is destroying my clothes and linens. On to the dryer- the buttons are also not very responsive and are flush to the display panel, very annoying when trying to start the machine. The dryer sensor does not work very well and turns off before clothes are dry.

    I will NEVER purchase another Maytag! I went with Maytag instead of Samsung because my last Samsung washer rusted, however I would pick Samsung over Maytag ANYDAy after this experience!! The Samsung washer and dryer were 100x better than this set I purchased from Maytag. I am just trying to save someone else from having to deal with this mess! I do see on another complaint someone complaining about the bleach issues, however when I called to complain to Maytag they act like they have never heard of this issue. One last thing is the washer is extremely rough on clothes causing them to tangle up and even causing damage to clothes and sheets such as tears/holes. I cannot express enough how deeply unsatisfied I am with this Maytag set.

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    Punctuality & SpeedStaff

    Reviewed May 21, 2025

    Received new on 5/5/25. Washed 6 loads and machine malfunctioned. Lid locked and once opened, found that machine stopped before completion of cycle. Certified Maytag repairman assigned by company. Repairman initially identified faulty control module. Replaced and still won’t start. Waiting on instructions from the company on a possible repair. Purchased from Home Depot. Manufacturer basically says that you own it after 48 hours. They have the option to take as much time as they desire to try to get equipment repaired. In the interim customer is without a usable washer.

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    Reviewed May 19, 2025

    Do not buy the Maytag Bravos XL MCT top-loading washing machine. It is "high-efficiency low-water". Translation: at the end of even a small load, I am guaranteed to have a couple of items with dry areas that have NEVER BEEN WET. The shortest cycle takes at least an hour, so what we are saving in water is a huge ENERGY hog. I learned how and when to add buckets of water myself to the washer from a website where everyone has this same issue. NOT easy to do if you have had shoulder replacements.

    There is NO short just "SPIN" cycle. I don't know of any other washer without this feature. CLOTHES COME OUT DIRTY. We have to wash dirty areas by hand first. (My mother's wringer washer in 1960 did a much better job- I am not exaggerating) YOU CAN'T wash a comforter or it gets unbalanced. It is high capacity, and it should be able to handle it, but no. Comforters have to be taken to the laundromat if I can get somebody to carry them in and out for me (shoulder issues).

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    PricePunctuality & SpeedMaintenanceRates

    Reviewed May 14, 2025

    I bought a commercial grade Maytag 6.0 washing machine top loader (model MVW7230HC0) less than five years ago. The mechanical is fine but the control board and control panel need replacing. The two should be worth about $25 as compared to a transistor board are about $1200 for the two. That is more money than a new washer is. So off to the dump this one goes. The delivery/pick up person said it was about seven years for this model in general. He has been picking up and dropping off appliance for 18 years and does about twenty drop/pick ups per day. Taking away mechanically good machines because Maytag (Whirlpool) plus about ten other brands are owned by Whirlpool have built in failure or the electronics then charge more than a reasonable price for the parts.

    The moral of the story is don't buy Whirlpool products and there are many by different names unless you plan to replace them every five to seven years. Some brands that are not Whirlpool are Bosch, Electrolux and Speed Queen. We are retired with two homes so this washing machine was very, very lightly used but still failed. The same electrical board is used on many machines. That is from reviewing different parts manuals online.

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    Maintenance

    Reviewed May 11, 2025

    The washer is 1000% completely garbage. I would never buy Maytag ever again. Dryer is OK. Washer sounds like a broken freight train since it was new. The transmission is garbage. Cannot balance any load. Repair man said it's normal. Lol. Buy a Samsung or any other brand!

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    Punctuality & SpeedStaff

    Reviewed May 7, 2025

    Purchased a Maytag washer and dryer in September 2023. I've had to get repairs done on both the washer and dryer. My dryer is out and I am now having to wait three weeks for a repairman to come and install a new heating unit because we bought the warranty they apparently don't have anyone that can come out sooner. Not only that but to be able to use the warranty, you have to go through a bunch of loops and holes to get someone to help you.

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    Reviewed May 6, 2025

    I just had to buy a new washer. Our Maytag was here when we bought our house. I knew it was an older one but it worked like a horse. Heavy loads, dirt and grime all got clean. When we pulled the washer out the purchase date was written on the back 5-7-2020. Today is 5-6-2025, way to go. Too bad I couldn’t afford the same brand but I felt Maytag deserved a thumbs up!👍🏻

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    Customer ServiceMaintenance

    Reviewed May 5, 2025

    The times for service are not suitable for me. There are no Saturday service calls and during the week it is from 8 am to 4 pm. I will just call another service company to pay whatever I have to pay and NEVER again purchase a Maytag appliance. It is very convenient to offer a 10-yr guarantee when the client cannot utilize it. I am willing to pay but the service is not offered at the client's convenience. I am sure most of your clients work like me and cannot be missing days at work, like me. The product is not reliable nor is the service offered when the not reliable appliance stops working.

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    Customer ServiceTechPriceMaintenance

    Reviewed May 5, 2025

    My brand new Maytag washing machine (1 year and 1 month old) broke. Called Maytag (Whirlpool) who contracts out to Diamond Factory Service for repairs. A repair man from Diamond Factory came out and he was DRUNK. He smelled heavily of alcohol and had slurred speech. While looking at our washing machine, he ended up shocking himself and cutting a wire but stated the washing machine was fixed. It worked for a load and then broke again with the same problem.

    On top of the service fee of $175, they charged us an extra $220 for putting electric tape over the wire and “repairing” our washing machine. Now we’re out $400 and STILL have a broken brand new washing machine. We‘ve had to go do our laundry elsewhere for a little over 2 weeks now. We have called the company multiple times and left voicemails however they have not responded back to us. We will never be using this company for repairs again nor will we ever be purchasing a Maytag/Whirlpool appliance as they are clearly made like crap. If I could give this review a zero I would.

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    CoveragePriceMaintenance

    Reviewed May 2, 2025

    I bought one of the better Maytag washing machines and dryers and have had pretty bad experiences with both. I purchased the extended warranty for the dryer, and thank God I did because in less than 5 years I had to have it worked on twice including replacing the heating element a few months ago. I wasn’t so lucky with the washer as I did not purchase the warranty and wouldn’t you know in less than 2 years of owning it, I’m having an issue with it getting stuck in a rinse cycle. These machines both are Maytag top of the line top loaders. Nebraska Furniture Mart is where I bought them, and they wouldn’t grant me a limited warranty repair even though the machine is less than 2 years old. Buy another brand. Not worth the purchase. PS What happened to the days of buying a machine that lasted 20-30 years. These new machines are terrible because of the electronics. Probably all manufactured in China. Pure **!

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    Reviewed May 2, 2025

    The worst washing machine ever. I hate it. Takes 2 to 3+ hours to wash a load. Bleach does not distribute well, I've ruined several items of clothing. Clothes smell funky, not clean. Soap/bleach/fabric softener dispenser is terrible. Makes a mess every time I add product, spills all over or mixed together. I cannot just do a soak or spin at will.

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    PricePunctuality & Speed

    Reviewed May 2, 2025

    I bought this Dryer back in 2023. I thought if I bought Maytag that I wouldn't have a problem for years. Well here I sit not even 2 years later and my dryer has been not throwing heat for over a month now. I paid over 1100 dollars for this piece of crap. Thanks for nothing maytag!

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    Customer ServiceCoverageStaff

    Reviewed April 29, 2025

    Remember the old Maytag commercials when the Maytag repairman had nothing to do? Not anymore! I purchased a Maytag MED7230HW3 and had it delivered and installed on 5/30/2023. This is the 7.4 CF unit that still sells today for over $1,100.00. I have taken care of it by not overloading and unhooking and cleaning out the vent periodically. Now the exhaust fan won't work. And it is making a screaming noise. Customer service said I can pay them $31.99 a month for 12 months and they will fix it for me. No thanks, Maytag. I won't be giving you my hard earned money anymore. Buyer beware!

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    CoverageTechMaintenanceStaff

    Reviewed April 29, 2025

    Maytag does not care one bit about their customer. I have a washer that has been broken for over a month now. After the service technician came back a second time with parts the technician stated he didn't know how to fix it and that it would have to go to the engineers to figure out. They don't care how long you're without the product you spent thousands of dollars on.

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    CoverageMaintenance

    Reviewed April 26, 2025

    I bought the Maytag washer commercial technology and dryer, I had to replace the motherboard within 4 month on the washer and after 4 years I need to replace the washer because it is constantly having error codes and doesn’t drain clothes properly. Dryer I’ve had to replace heating element and other parts. Now it only dries partly on bedding the rest shut off. Of course right as warranty ends.

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    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed April 25, 2025

    I bought a basic Maytag washer in November 2021 based on a positive review by Consumer Reports. They were utterly wrong! The machine makes loud grinding sounds when it washes and it has done so from the beginning. It's difficult for me to understand how the company can pay its designers and engineers to make loud machines. Has no one every listened to the machine while it's engaged? My mother had her Maytag for decades and it was totally quiet, just a gentle sloshing sound when washing and a whir when spinning. For a while I could not get the washer to work at all, but then finally it worked ONLY on normal cycle.

    So much for all the bells and whistles with other cycles and deep water wash. I find this unacceptable in a washer that's supposed to be good for 10 years and it's slightly over 3 years old. My model # is MVWC465HW, Customer Service is of little or no help. You need to keep up expensive warranties not to pay for service, but what's the point. Service for mine might cost as much as half of what I paid for the machine. Customer Service keeps suggesting DIY troubleshooting, which is anything but helpful. I would not recommend Maytag ever. I'm not sure, however, if any other appliance company is any better these days.

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    Sales & MarketingPricePunctuality & SpeedMaintenanceBilling

    Reviewed April 23, 2025

    Their service is a scam and rip you off. Be careful making an appointment. They will charge your credit card and only then tell you the repair date way out into the future. Better off going with someone local.

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    Customer ServiceCoveragePricePunctuality & Speed

    Reviewed April 22, 2025

    We bought a Maytag “Commercial” washer in 2020 and started having issues with rust almost immediately. Last fall (2024) the primary control knob snapped off the washer. Imagine my surprise when I called for repairs and discovered that the entire control board had to be replaced and not just the cheaply made plastic knob. We spent almost $500 to repair the issue. Less than a week later the lid lock switch broke. Another $200 repair. Now the entire suspension system has collapsed and this very expensive washer which is less than 5 years old must be replaced!!! I will NEVER buy another Maytag or Whirlpool (same manufacturer) appliance and will not do business with the dealer that sold us this absolute piece of garbage washer!!!

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    Punctuality & SpeedStaff

    Reviewed April 21, 2025

    We have purchased and used Whirlpool appliances for over 30 years but decided on a Maytag washer 11 months ago. It began causing issues with the spin cycle about three months later. The machine sounded like we were at an airport with the noise the drum made. It has been serviced 4 times since and had many parts replaced. Fast forward to today when it froze up again and we could not open the lid. Whirlpool/Maytag wanted to send out another repairman, we said no we will never buy your products again. Today we ordered an LG washer. Avoid this brand, they do not stand behind their products and are sending junk into the marketplace.

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    Punctuality & SpeedStaff

    Reviewed April 15, 2025

    Ordered online direct from Maytag. Delivery and setup (11/30/2023) went fine. Started failing middle of March 2025, stopping in middle of cycles, had to restart and finish a cycle. Then it kept running the drain pump constantly. Diagnostic code show failed pressure sensor. FIVE YEAR LIMITED WARRANTY (PARTS AND LABOR). Made service appointment through Maytag.com 03/25/2025. ** They were very responsive. Unfortunately, the part (control board) is backordered. ** didn't have an ETA. I checked numerous site and found it backorder ever where, with some site showing ETA in May. This is strictly on Maytag/Whirlpool problem as they manufacture the parts. This is a commercial grade washer. I can't imagine any business depending on washer that fails after 15 months and parts are not available for months.

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    Customer ServicePriceBillingRates

    Reviewed April 14, 2025

    One star because you can't leave 0 stars - quality - AWFUL!; customer service - AWFUL! Called in about a tub bearing going out / very noisy and customer service script was all about getting my credit card and it will be charged today! Washer less than 4 years old - has been noisy almost since day one and this is after "must use white glove delivery and install service" - GARBAGE. Bought to support "Made in USA" at a premium price - only thing high is the price - low quality, low customer service! Will never buy Maytag again!!

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    Punctuality & Speed

    Reviewed April 14, 2025

    Bought Maytag washer in December and by the end of January broke down with wiring issues. Waited 2 weeks for repair. Broke down again in February, same issue. Same wait time. April broke again! JUNK!!

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    PriceRefunds & PayoutsMaintenanceEase of Use

    Reviewed April 13, 2025

    Maytag 5.3 Cu-ft top load washing machine. Impeller design. Purchased April 30, 2023. Reliability 0/10. Ease of use 0/10. Function 0/10.

    Pros:

    1) It fits a king comforter.

    Cons:

    1) It doesn’t add enough water to properly clean the clothes. It runs the impeller while the clothes are 85% dry and they twist up and get pills and damage. We use the custom heavy duty cycle and set to max fill just for a normal load. Eventually it adds more water but that is after 30-40 minutes after it ruined the clothes. Everything is always tightly twisted up, even bed sheets.

    2) It is inherently prone to imbalances and banging around due to how it functions and its design. The drum is suspended by 4 suspension rods with springs on them. It does not have dampening springs or shocks and will freely sway and bang from the slightest imbalances in load. It will often stop washing and turn off due to this. You have to fix the imbalance asap before that happens, and it happens often.

    3) It requires a new motor every year (10-12 months) from normal use with 2 adults. The motor spline is made of plastic and it is loose fitting on the spline. It will wear down and strip causing it to need replaced. This is why they include a “10 year motor warranty”. However labor is not free. This should have been made of metal. But instead it is cheap plastic.

    Summary: Do not buy from Maytag. They build cheap junk. I wish I could get a full refund because this machine is a piece of junk. I’m stuck with this machine because it was so expensive.

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    Sales & Marketing

    Reviewed April 9, 2025

    My 81-year-old grandmother just bought a brand new Maytag at Lowe's in October of 2024 and it has a problem with the wiring harness and they know it. That's why they discounted it. Do not buy a Maytag with a push button. They have problems with wiring harnesses. Get a doll or just don't buy Maytag at all. But don't buy Whirlpool either coz they got the same issues

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    Customer ServiceTechMaintenanceStaffTimeliness

    Reviewed April 5, 2025

    We purchased one of these and it has worked okay, but would say it’s very noisy. When our daughter needed a new one, we suggested this product. The first one delivered wouldn’t drain. The next day, Lowe’s replaced with a new one. It didn’t work, but this time they said she needed to call repairman. First man who came out didn’t have a clue how to fix. Second company came out and said it could be one of three issues. At this point, she could not get a replacement because it was in warranty period. So company ordered the parts. One of which would take 6 weeks to arrive. Finally fixed after 3 months but the reason it didn’t work is still unknown. Maytag was really no help. Since the 2nd one broke within 2 days, she should have received new one.

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    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed April 3, 2025

    I purchased a Maytag washer MVW6230HW (digital) from Lowe's in September 2022, for a total of 873.00. I did not purchase an extended warranty from Lowe's. This Maytag washer was guaranteed for 12 months. The washer lasted just 15 months, then stopped midcycle, half filled with water and clothing. Lowe's will only provide service if an extended warranty is purchased. The only service I could locate in my area was Sears Home Services. The technician replaced the actuator, and the machine still did not work. The technician said he had no idea what was wrong.

    I had no other choice but to replace this Maytag washer after just 15 months of use, and still had to pay the diagnostic fee of 161.00. I did some research and looked not only for a dependable washer but a local business that has their own repair department. I bought a Speed Queen TR3003WN (not digital) made in the USA, which I am very happy with, at a cost of 1058.00. It came with a THREE year warranty. Maytag customer service refused to address my complaint because it was past the warranty date of 12 months. The loss of hundreds of dollars paid for a faulty machine and a new replacement after only 15 months was a hardship, not to mention the aggravation of trying to have it repaired and going to a laundromat multiple times. I will never EVER purchase a Maytag appliance again.

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    Customer ServiceTechPriceMaintenance

    Reviewed April 2, 2025

    I purchased a stackable front load washer and dryer. The third time using the dryer, the drum felt gasket came out and wrapped itself around my clothing tightly! Getting a hold of them for this issue has been a nightmare. After a long hold, I decided to email someone. She had the nerve to send me troubleshooting instructions. This is a new unit!! I shouldn’t even be dealing with this, and I’m not disassembling my new dryer. I finally have a service date, but they don’t give you a time window. You have to stay home and be available the entire day. So I guess I’m taking a day off work. I have wasted a lot of time/money, and now I have a new machine sitting here that I can’t use. I don’t even want them to make the repair. Just bring a new dryer ASAP. This is ridiculous. Off to the laundromat to waste more money. Never again will I buy Maytag.

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    Customer ServicePriceStaff

    Reviewed April 1, 2025

    I bought a Maytag front loading washing machine from Lowe’s less than 1 year ago. It is already inoperable due to mechanical failure. I tried to call customer service and received a busy signal, something pretty unheard of in this day. I went to the Maytag website and started a chat to try and get help there only to be left hanging mid-conversation, the agent just stopped replying. I have an inoperable washing machine that was very expensive and not even 1 year old and have no recourse because I can’t get through to an actual customer service agent. I regret my purchase. Do not buy this brand. The product is poor and the customer service is nonexistent.

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    CoveragePunctuality & SpeedMaintenance

    Reviewed March 31, 2025

    I bought a Maytag washer and it broke down after four week - it took five weeks to get it fixed. Now a year later, it has broken down again and it has already been a month and we are still waiting for part to repair it. Buying a Maytag is the worst decision I have ever made. I will never buy a MayTag product again and neither should you!

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    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaff

    Reviewed March 30, 2025

    We bought a new home 6 months ago and decided to splurge on a "quality" washer and dryer pair and bought a Maytag. It's the worst appliance purchase I've ever made in my entire life and it's not even close. The washer shakes everywhere and is so loud we put pillows on each side and it still makes tons of noise. We called a Maytag technician and an independent repair person to check it and they said that they're just built that way nowadays.

    The user experience is terrible. Every couple weeks you have to do an empty wash with no clothes and you won't know until you put a load of laundry in and come back 20 minutes later to find out it never started. It constantly stops working due to even small to medium loads of laundry "offsetting" the drum, so it'll just not work and you have to redistribute or take out clothes.

    It's overall completely unreliable. This morning I woke up to a random electrical error that only says "F2E2 Customer Service". No phone number, nothing. I found and called a number and of course they're not open on weekends. Terrible company. We tried asking them if we could exchange or give them back and they won't, so now we're stuck with junk that we'll replace as soon as we can. Avoid this company at all costs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 29, 2025

    Maytag, big name brand, big name disappointment. A month in and started having problems, took 3 months to get repaired and a few months later same exact problems. Customer service is friendly, but treats you like an assembly line customer, nothing more than scripted responses to questions. Inferior product with obvious design flaws and no intention of admitting and taking responsibility for it. Will never purchase another product of theirs and will steer anyone else I can away from their products.

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    Customer Service

    Reviewed March 28, 2025

    I bought Maytag washer 5.3 CU in 2023 from Costco and in last 2 year I had 7 repairs for it.. and finally we are getting rid of this on 03/28/2025 and buying a washer from Samsung. Maytag washers are an absolute junk products and we would never recommend the product. More than the product their customer service is even pathetic.

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    Customer ServiceRefunds & Payouts

    Reviewed March 26, 2025

    I paid for warranty and it's been 4 months with no washer. The guy from Savannah property comes here twice with wrong parts, and goes days without answering the phone and if he do answer he has personal problems. I wish I would have gotten warranty somewhere else. Don't get warranty out of the store.

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    TechPunctuality & SpeedMaintenanceStaff

    Reviewed March 25, 2025

    I purchased a new Maytag washer that was delivered February 8, 2025. The washer broke within 5 days. It stopped with clothes saturated with water. The machine was locked so I was unable to get clothes out until the repairman came out. There is no way to unlock this machine once locked. Today is Monday March 23, 2025 and it is broken again! This time not locking and making a noise. I had to schedule a repair again which is scheduled for 3/26/2025. I am very disappointed in this product and frustrated. Model number MVW5430MW2.

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    Punctuality & Speed

    Reviewed March 19, 2025

    We purchased a commercial Maytag washer & dryer for our home. 1/23/24. Now we are looking for a different brand used washer as our 1 yr washer still don't work. Waiting. No relief in sight. Dissatisfied.

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    Customer ServiceMaintenance

    Reviewed March 18, 2025

    I spent the extra money on a Maytag washer and dryer. It's labeled 'commercial grade' and has a big bold "10 Year Warranty" sticker on it. After may be 4 and a half years of basic household use the washer has completely begun to break down. Violent shaking started and the suspension rods had to be replaced, then came the loud screeching and the clutch and actuator had to be replaced. After several hundred dollars, now it simply stops mid-cycle leaving clothes soaking wet. Customer service will simply read back the manual's small print and wish you good luck. The warranty only applies to the motor and tub and nothing else.

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    Customer ServiceMaintenance

    Reviewed March 18, 2025

    0 stars if I could. The absolute worst washer that I ever ever came across. Bought it one year ago and it’s already broken. The dryer doesn’t even dry your clothes properly. You don’t get that clean smell. Do not buy, I repeat do not buy. The customer service is horrible.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 18, 2025

    Maytag just don’t care about their customers. I bought what I thought it was a a nice washer machine which worked perfect for whole 3 weeks! I called customer service, they were nice and they set up a tech to come and check the washer. The drum had a small crack and it was causing a leak. I waited about 3 more weeks for the part to realize they sent a SCRATCHED and DIRTY drum and guess what? I have to wait 3 more weeks for a new part, when called customer service they just kept saying they are escalating the order but, when I asked what does that mean? They didn’t even know, it may come before 14 business days!! I was asking for additional solutions or help during this time but, they kept repeating what the warranty says.

    Btw, I learned that I have to be thankful because they are sending brand new parts, the warranty doesn’t specify the replacement has to be done with new parts! So thank you MAYTAG for having people on the phone that knows how to read the warranty, I can tell that you DON'T CARE ABOUT YOUR CUSTOMER, you don’t look for options, solutions or nothing.. you don’t care about a 7 people household will have over 3 months w/o washer, at the end of the day That is what the warranty says.

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    CoverageMaintenance

    Reviewed March 17, 2025

    Do not buy Maytag Appliances. They do not live up to the repairs on their warranty. I'm 6 months into a washer and it began to bounce and vibrate. I know what's wrong with it but they refuse to send me parts to fix it but give me nothing but the run around and I still have 6 months of warranty left. Screw them. I'll order parts f ft on someone else. I'll never buy a Maytag washer or appliance ever again in my life. Don't buy it. You'll get screwed just like me.

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    Reviewed March 13, 2025

    I have a Maytag washer. I despise my Maytag washer. The Afresh cycle is as long as a regular load and uses straight-up hot water. Beautiful hot water and spits it out. It is a waste of time, hot water and I hate this washer. Clothes do not come out clean. It is a horrible washer. Has been from day 1. I am finally done. My hot water for my shower was spent on an AFRESH cycle so it would stop asking and self-programing for 1.

    I am livid and in tears. What a piece of crap!!! Do NOT BUY ANYTHING MAYTAG. NOTHING. Use a washer board or go to a laundry mat before spending your money, nerves and tears on a subpar, piece of crap Maytag washer. What a crime they program that Afresh cycle so after so long you cannot even factory reset it! I tried everything! It was not having it and had to waste another how many gallons of my beautiful hot water. I'm livid!!!! I cannot believe this. Simply a crime. MAYTAG YOU STINK!!!!! I HOPE NO ONE BUYS YOUR JUNK!

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    CoveragePrice

    Reviewed March 9, 2025

    I love buying "made in the USA." Maytag supposedly is...but, no. They are assembled here of parts from near and far. Sadly, we are on our 3rd attempt in 5 years. From the$1400 unit with display board problems, down to the $1099 unit with control board and switch problems, down to the $799 basic model that is loud and doesn't spin the water out. The REAL warranty is only 1 year. The 10yr warranty covers almost nothing. I guess I've learned a lesson - finally. AVOID AT ALL COSTS.

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    Reviewed March 8, 2025

    I bought model #MVWC465HW3 middle of last year. I was excited to have a new machine after my last washer of close to 15 years. Boy was I disillusioned! This machine has turned out to be the biggest piece of crap I've ever owned. It's to the point that I'd rather have one of those old tub washers with manual ringers on it like my great aunt owned.

    This machine will fill half way then all of a sudden it will stop and start draining. Usually it's only once then it'll run right the next time. Not today I'm on my third try. I had to unplug it to keep it from wasting another tub full of water and laundry soap. I've wasted almost as much water and soap as I've actually been successful to wash all the way through.

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    Customer ServiceSales & MarketingPriceStaffRatesHonesty & Transparency

    Reviewed March 7, 2025

    A BIG lie about the MAYTAG 10 Limited warranty on Drive motor. The gear driven broke down experiencing a loud grinding noise during spin cycle. The service technician came after a week of scheduled/reported trouble. He just took a look at the bottom, found oil splattered around, belt was good, motor was good, except the grinding noise is inside the motor drive assembly. He never took apart, provided me an estimate of $$380.96 for parts + $125 for labor. I decided not get it fixed, since I can get a brand new one at Lowe's or Home Depot at about same price. Unfortunately, I was charge $125 for a 15 minute visit diagnostic fee.

    I should have both a new one instead. I got a brand new Samsung Washer at $470 including tax. I could have save $125 if I have not call for warranty factory service. Next time, any appliance fails, I'll just a new one. They only last 5-6 years. Never buy an extended warranty, it's a scam. Save your monthly ext. warranty to buy a brand new unit.

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    Customer ServicePunctuality & SpeedMaintenanceStaffHonesty & Transparency

    Reviewed March 7, 2025

    I regret purchasing a Maytag dryer. It broke within a month of use, and the experience since then has been a complete nightmare. I waited over two weeks for a part to be delivered, and in that time, no one could give me any answers. I called five different times, and each time I was put on hold for over an hour. I received no help and no real solutions. I have been without a dryer for over a month now. How does a brand new dryer break within one month of purchasing? The customer service was beyond frustrating, and honestly, I would give zero stars if I could. This is, by far, the worst company I have ever dealt with.

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    CoverageMaintenance

    Reviewed March 6, 2025

    I have a commercial grade Maytag top loading washer that is less than 5 years old. The lid is broken on one side, which causes the sensor to fail. The only way to use the washer is to put a large weight on that side of the lid. Lid is approximately $500.00 to replace. Do not buy a Maytag washer. Lid is not covered by warranty.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsRates

    Reviewed March 5, 2025

    RE: Maytag Washer MVW5435PW. This washer was delivered on 12/31/24. As of 3/5/25 the washer has made 5 loads. Maytag support involves 30 minute wait times and no prioritization for buyers. We are heading toward 3 strikes and a refund. So far the pump is bad and now the mother board. Maytag DOES NOT expedite parts and since we ran our Whirlpool to failure we have not washer for over 2 months. I researched this purchase with Consumers Report. Their highest rated machine was an LG. My recommendation: Don't buy this USA brand buy the Korean Brand. Maytag/Whirlpool has lost all sense of quality control and customer service.

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    Customer Service

    Reviewed March 4, 2025

    We bought a new Maytag washer a couple years ago. We had some issues with it. We contacted the warranty service. They sent a tech to look at it. The only thing he said was yes it was making a noise he had never heard before. he stated he would have to order parts. We never heard from anyone again. We contacted them several times and still nothing was done about it.

    10:50 AM
    You said

    It is coming time to buy a new washer and dryer again and I can assure you this time it will not be Maytag!

    10:51 AM
    You said

    The washer was never fixed. Still makes that noise. The tech could not determine what is was or why so no more Maytag products for us.

    10:52 AM

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    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed March 4, 2025

    I purchased a Maytag washer and dryer 11 months ago. The dryer has continued to have motherboard issues and all they can do is replace the motherboard and it still has the same issues. The washer has been horrible. It continues to take over two hours to do a load And is always off balance. I have had the service people out over five times and they cannot find anything to fix. Maytag does not support their products and will only keep sending the technician out. Yesterday the manager informed me that they do not refund or replace, they just keep sending a repair technician out. I have to take off work every time they come out and there is never a fixed found.

    Yesterday when they came out, they wanted the technician to call their service department and when he called them, the service department was closed for training. When I explained this to the manager, he told me that The Maytag staff that make the appointments do not know when the service department is off for training. Clearly they do not communicate or back their products. I will never purchase another Maytag product ever. Worst experience in a company that truly does not back their product.

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    CoveragePriceRates

    Reviewed Feb. 27, 2025

    Our fairly new Maytag dryer, less than two years old, no longer heats. And the cost for a Maytag repair along with its insurance for only one year costs more than 50% of the purchase price when new. Based on this disappointing experience, our family will avoid Maytag products from now on.

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    Customer ServiceTechPricePunctuality & SpeedMaintenance

    Reviewed Feb. 19, 2025

    I purchased a Maytag washer in 9/22. From the beginning, it vibrated, jumped around, and "jumped off" the platform. The seller came out twice, claimed it was a leveling problem, claimed it was "fixed" and less than a week later it started again. I contacted them two additional times (all within months of purchasing the washer) and they stopped responding - did not answer emails nor return calls. Less than 3 months later, it stopped moving thru cycles automatically and it had to be moved manually. I called a Maytag repair person who indicated the error message showed there was a problem with one of the sensors which he fixed but the problem recurred two weeks later.

    In the meantime, in order to keep the washing machine from vibrating, while it was spinning and draining I had to lean my full body weight against it as they could not seem to get the problem to go away. Things came to a head when the washing machine about a year and a half after I purchased the washing machine when, as a result of its jumping around, a pipe burst underneath the slab resulting in several thousand dollars worth of plumbing repairs as well as $18,000 worth of repairs to my living room which had to be totally gutted due to the water damage from the flooding. The break in the pipe was directly under where the washing machine would jump.

    I am still waiting for my living room to be put back together and the washing machine is sitting with my dryer in the gutted living room. Needless to say, it will not be reinstalled and I will be purchasing a different brand of washing machine. So when you read the reviews about how this washing machine vibrates do not underestimate the amount of damage it can cause. And play close attention to the reviews you read!

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    Customer ServiceCoverage

    Reviewed Feb. 18, 2025

    We bought a Maytag Washer 07/09/2022 from Lowe’s. A important factor was the “10-year limited warranty”. Do not believe it. Unless something goes wrong in the first 30 days, the warranty is worthless. About 2 months ago we noticed the machine looked like something was leaking from underneath. The drum also smells a little like oil. Called about having a repair man to come look at it and give us an estimate on what could be the problem. $350 upfront to come assess it, this does cover anything that is wrong, parts & labor. Or we can pay $31 for 12 months. When we inquired about the 10-year warranty, covers pretty much nothing. Always had heard how Maytag was the best and stood behind their products. For either amounts, we could at least pay half of a brand new washer if not all. So all Maytag products will have to sell to other suckers than us.

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    Reviewed Feb. 17, 2025

    Worked reasonably well for five years. Now it won’t rinse clothes. I have to take clothes out of machine wet and try rinsing them in the sink. Then I can put them back in and run a spin only cycle. Now it started not really washing them. I just had to fill tub with a bucket from sink to get enough water to wash! Poor quality. Washer should last longer then five years. Especially a high capacity “commercial quality” unit.

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    Maintenance

    Reviewed Feb. 17, 2025

    I purchased a Maytag washer less than a year ago. It stopped working a few nights ago in the middle of a wash cycle. Won't drain or anything. I have been trying to contact the Maytag Service number but keep getting put on hold just as I start to give them the model and serial numbers asked for. The warranty appears to be useless and at this point, so does the (new) washer. Junk.

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    Customer ServiceSales & MarketingPriceMaintenanceStaff

    Reviewed Feb. 13, 2025

    I bought a $1000 Maytag top of the line washer in October of 2021. I paid extra for this because I didn’t want to have to buy another for a long time. I bought it at Lowe’s and they sold me a 3 year extended warranty and was told that would commence once the manufacturer’s warranty expired in a year. This would lead me to believe that my extended warranty would be good through October 2025. Monday of this week the washer stopped working. I called the Lowe’s extended warranty number and was told that the warranty actually expired a few months ago.

    I called Maytag, because a washer this expensive should not be breaking down already. Basically, I was told ‘screw you, but you can get a discount off of any of our products on our website’. I was screwed with this purchase and with their lack of concern. I will never buy another product that they make again. Lowe’s actually stepped up to help and sold me their best selling LG for cost. Don’t buy Maytag or any of their brands. They are crap.

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    Customer ServiceMaintenance

    Reviewed Feb. 10, 2025

    Our top loading washer was purchased march 2024 and two months after purchase, the harness broke and the machine wouldn’t drain or spin. It took 2.5 weeks to get the part in to fix the machine. The machine broke and is showing the same codes again as the first time. I called and get a service date with preferred appliance. I called Whirlpool because I told them the first time I was not comfortable owning this machine that has broken down under 3 months of owning.

    I told the CSR again I was not comfortable with this machine considering my warranty is up 3-3-25. I was told that the machine has to be deemed unfixable to have it replaced even though it broke down on me twice in under a year. I was told that I will not be able to be offered an extended warranty or anything else unless it is deemed unfixable. Customer service was terrible. Was refused to be transferred to a manager and I was told I will get a call back with no set time. I would not spend money on this brand again for any appliances in my house. I will also warn others that the machines are faulty.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Feb. 7, 2025

    The Maytag 10 year limited parts warranty sticker is just a marketing tactic to help sell their products. The quality of their Washing Machines are horrible. I had a new one fail after three years, and their service provider would not even come out to look at it without a $134 fee. My new Speed Queen works extremely well. You pay more money for it, but it is worth it. It is reliable and fast... It works like the old models; when being made in the United States meant quality, and that was the norm. My new washer, washes! It doesn't connect with my phone, and I'm fine with that! I press a button, and in less than a half hour, I have clean clothes.

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    Punctuality & Speed

    Reviewed Feb. 7, 2025

    Do not buy Maytag. They are not what they used to be. If you can afford it buy Speed Queen. I wish I had spent the extra money. I hate my Maytag washer and dryer. They are 1 year old and I have had problems with both.

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    Customer ServicePrice

    Reviewed Feb. 4, 2025

    I paid over 2k for a Maytag set. Only last 3 yrs. They are junk for not buy them. I got extended warranty and had to call them twice, but after the warranty the main board went out now the entire thing is trash, the dryer is dead too.

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    TechMaintenance

    Reviewed Feb. 3, 2025

    Not enough water goes into the tub. The clothes do not cycle through the soapy water. Some pants do not even get wet unless the water falls on the material as the tub is filling. I had the repair guy out and he replaced multiple part. Still does not get enough water in the tub. Maytag model: MVWC565FW3. So the bottom line is some of the material in the clothes being washed never gets any soapy water on them. The other problem, which is 100% design issue, is the cold and hot water valves cycle on and off while it is filling. Well, if you have a hot water tank, that is no biggie, but if you have a once through natural gas hot water heater, that cycling causes the rinser to cycle on and off every 45 to 70 seconds. Which is start the fan, start the spark, open the gas, stop the spark, it gets running, then the water stops and it shuts down. Stay away from this washer.

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    Customer ServiceMaintenance

    Reviewed Feb. 1, 2025

    Bought a Maytag washer 2023. It went out in 2024 before the year warranty was done. I sent 3 email to The BBB, talked to Maytag company, they sent a repair person out to fix. The repair person has been here 4 times to put 5 parts and now they're wanting to put part number 6 on it, 3 computers boards, pump to get the water out of the washing machine and a lid lock. I think they just need to get me another washing machine

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    Customer ServicePriceStaff

    Reviewed Jan. 29, 2025

    6 month old washer lid lock broke.. Cheap plastic part that will not let the washer run. Horrible washer. No help from Maytag, was told I would receive a call back within a week. Worst customer service ever. I will never buy Maytag again

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    Reviewed Jan. 27, 2025

    Not just a Maytag problem. Too much government regulation. My old kenmore lasted 28 years and you could wash anything in it. These new machines don’t clean, not enough water. Tears up and knots up clothes. Need to start fighting back against stupid ideas.

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    Punctuality & SpeedMaintenance

    Reviewed Jan. 27, 2025

    Purchased December 2024. To start, this piece of equipment is complete junk. It’s made from the cheapest, hollow materials available. Secondly, the noise from it is something I’ve never experienced from a washing machine, nor would I expect to. During one of the cycles, it makes banging noises as if someone was hitting it. Not only is this terribly annoying to us, but it frightens my poor dog… That’s how loud it is. Horrible.

    Today, I had 2 half blankets and a very thin blanket throw (smaller than twin size) in the washer, is in the “deep fill” feature. It would not extract these items… kept wanting to refill with water. I ended up having to take these sopping wet items out of the washer and they’re sitting in my bathroom sink till I figure out what to do with them. Add to all of this the fact that this washer doesn’t dispense fabric softener from the built in dispenser except for the “colors” cycle. If you like softener for all of your wash loads, you won’t get it with this washer. I HATE every day of using this piece of junk and can’t wait until it breaks so I can get a new one. STAY FAR AWAY FROM MAYTAG.

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    Customer ServiceCoverageMaintenanceStaff

    Reviewed Jan. 23, 2025

    Our washing machine is less than three months old. And is broken. People have been out multiple times to fix it and nothing has changed. Called customer service. They aren’t any help either. Will not buy anything Maytag again!!!

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Jan. 21, 2025

    Our top-loading Maytag washing machine has been a disaster, and Whirlpool customer service is the same. I bought Model MVW4505MW1 and after 4 months the rinse stopped functioning and now it's 2 months and 4 technician's visits later and the machine is still broken. New control panel, new actuator, new capacitor, and now a connector is on order without any certainty that's the problem. I've spent about $220 in laundromat fees and Whirlpool says the most it can compensate is $100. I demanded a new machine and was told the guarantee only guarantees fixing. Stay away from Whirlpool.

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    Maytag Washers & Dryers Company Information

    Company Name:
    Maytag Washers & Dryers
    Year Founded:
    1893
    Address:
    553 Benson Rd.
    City:
    Benton Harbor
    State/Province:
    MI
    Postal Code:
    49022
    Country:
    United States
    Website:
    www.maytag.com