Maytag Washers & Dryers Reviews

I bought a basic Maytag washer in November 2021 based on a positive review by Consumer Reports. They were utterly wrong! The machine makes loud grinding sounds when it washes and it has done so from the beginning. It's difficult for me to understand how the company can pay its designers and engineers to make loud machines. Has no one every listened to the machine while it's engaged? My mother had her Maytag for decades and it was totally quiet, just a gentle sloshing sound when washing and a whir when spinning. For a while I could not get the washer to work at all, but then finally it worked ONLY on normal cycle.

Their service is a scam and rip you off. Be careful making an appointment. They will charge your credit card and only then tell you the repair date way out into the future. Better off going with someone local.

We bought a Maytag “Commercial” washer in 2020 and started having issues with rust almost immediately. Last fall (2024) the primary control knob snapped off the washer. Imagine my surprise when I called for repairs and discovered that the entire control board had to be replaced and not just the cheaply made plastic knob. We spent almost $500 to repair the issue. Less than a week later the lid lock switch broke. Another $200 repair. Now the entire suspension system has collapsed and this very expensive washer which is less than 5 years old must be replaced!!! I will NEVER buy another Maytag or Whirlpool (same manufacturer) appliance and will not do business with the dealer that sold us this absolute piece of garbage washer!!!

We have purchased and used Whirlpool appliances for over 30 years but decided on a Maytag washer 11 months ago. It began causing issues with the spin cycle about three months later. The machine sounded like we were at an airport with the noise the drum made. It has been serviced 4 times since and had many parts replaced. Fast forward to today when it froze up again and we could not open the lid. Whirlpool/Maytag wanted to send out another repairman, we said no we will never buy your products again. Today we ordered an LG washer. Avoid this brand, they do not stand behind their products and are sending junk into the marketplace.

Ordered online direct from Maytag. Delivery and setup (11/30/2023) went fine. Started failing middle of March 2025, stopping in middle of cycles, had to restart and finish a cycle. Then it kept running the drain pump constantly. Diagnostic code show failed pressure sensor. FIVE YEAR LIMITED WARRANTY (PARTS AND LABOR). Made service appointment through Maytag.com 03/25/2025. ** They were very responsive. Unfortunately, the part (control board) is backordered. ** didn't have an ETA. I checked numerous site and found it backorder ever where, with some site showing ETA in May. This is strictly on Maytag/Whirlpool problem as they manufacture the parts. This is a commercial grade washer. I can't imagine any business depending on washer that fails after 15 months and parts are not available for months.

One star because you can't leave 0 stars - quality - AWFUL!; customer service - AWFUL! Called in about a tub bearing going out / very noisy and customer service script was all about getting my credit card and it will be charged today! Washer less than 4 years old - has been noisy almost since day one and this is after "must use white glove delivery and install service" - GARBAGE. Bought to support "Made in USA" at a premium price - only thing high is the price - low quality, low customer service! Will never buy Maytag again!!

Bought Maytag washer in December and by the end of January broke down with wiring issues. Waited 2 weeks for repair. Broke down again in February, same issue. Same wait time. April broke again! JUNK!!

Maytag 5.3 Cu-ft top load washing machine. Impeller design. Purchased April 30, 2023. Reliability 0/10. Ease of use 0/10. Function 0/10.

My 81-year-old grandmother just bought a brand new Maytag at Lowe's in October of 2024 and it has a problem with the wiring harness and they know it. That's why they discounted it. Do not buy a Maytag with a push button. They have problems with wiring harnesses. Get a doll or just don't buy Maytag at all. But don't buy Whirlpool either coz they got the same issues

We purchased one of these and it has worked okay, but would say it’s very noisy. When our daughter needed a new one, we suggested this product. The first one delivered wouldn’t drain. The next day, Lowe’s replaced with a new one. It didn’t work, but this time they said she needed to call repairman. First man who came out didn’t have a clue how to fix. Second company came out and said it could be one of three issues. At this point, she could not get a replacement because it was in warranty period. So company ordered the parts. One of which would take 6 weeks to arrive. Finally fixed after 3 months but the reason it didn’t work is still unknown. Maytag was really no help. Since the 2nd one broke within 2 days, she should have received new one.

I purchased a Maytag washer MVW6230HW (digital) from Lowe's in September 2022, for a total of 873.00. I did not purchase an extended warranty from Lowe's. This Maytag washer was guaranteed for 12 months. The washer lasted just 15 months, then stopped midcycle, half filled with water and clothing. Lowe's will only provide service if an extended warranty is purchased. The only service I could locate in my area was Sears Home Services. The technician replaced the actuator, and the machine still did not work. The technician said he had no idea what was wrong.

I purchased a stackable front load washer and dryer. The third time using the dryer, the drum felt gasket came out and wrapped itself around my clothing tightly! Getting a hold of them for this issue has been a nightmare. After a long hold, I decided to email someone. She had the nerve to send me troubleshooting instructions. This is a new unit!! I shouldn’t even be dealing with this, and I’m not disassembling my new dryer. I finally have a service date, but they don’t give you a time window. You have to stay home and be available the entire day. So I guess I’m taking a day off work. I have wasted a lot of time/money, and now I have a new machine sitting here that I can’t use. I don’t even want them to make the repair. Just bring a new dryer ASAP. This is ridiculous. Off to the laundromat to waste more money. Never again will I buy Maytag.

I bought a Maytag front loading washing machine from Lowe’s less than 1 year ago. It is already inoperable due to mechanical failure. I tried to call customer service and received a busy signal, something pretty unheard of in this day. I went to the Maytag website and started a chat to try and get help there only to be left hanging mid-conversation, the agent just stopped replying. I have an inoperable washing machine that was very expensive and not even 1 year old and have no recourse because I can’t get through to an actual customer service agent. I regret my purchase. Do not buy this brand. The product is poor and the customer service is nonexistent.

I bought a Maytag washer and it broke down after four week - it took five weeks to get it fixed. Now a year later, it has broken down again and it has already been a month and we are still waiting for part to repair it. Buying a Maytag is the worst decision I have ever made. I will never buy a MayTag product again and neither should you!

We bought a new home 6 months ago and decided to splurge on a "quality" washer and dryer pair and bought a Maytag. It's the worst appliance purchase I've ever made in my entire life and it's not even close. The washer shakes everywhere and is so loud we put pillows on each side and it still makes tons of noise. We called a Maytag technician and an independent repair person to check it and they said that they're just built that way nowadays.

Maytag, big name brand, big name disappointment. A month in and started having problems, took 3 months to get repaired and a few months later same exact problems. Customer service is friendly, but treats you like an assembly line customer, nothing more than scripted responses to questions. Inferior product with obvious design flaws and no intention of admitting and taking responsibility for it. Will never purchase another product of theirs and will steer anyone else I can away from their products.

I bought Maytag washer 5.3 CU in 2023 from Costco and in last 2 year I had 7 repairs for it.. and finally we are getting rid of this on 03/28/2025 and buying a washer from Samsung. Maytag washers are an absolute junk products and we would never recommend the product. More than the product their customer service is even pathetic.

I paid for warranty and it's been 4 months with no washer. The guy from Savannah property comes here twice with wrong parts, and goes days without answering the phone and if he do answer he has personal problems. I wish I would have gotten warranty somewhere else. Don't get warranty out of the store.

I purchased a new Maytag washer that was delivered February 8, 2025. The washer broke within 5 days. It stopped with clothes saturated with water. The machine was locked so I was unable to get clothes out until the repairman came out. There is no way to unlock this machine once locked. Today is Monday March 23, 2025 and it is broken again! This time not locking and making a noise. I had to schedule a repair again which is scheduled for 3/26/2025. I am very disappointed in this product and frustrated. Model number MVW5430MW2.

We purchased a commercial Maytag washer & dryer for our home. 1/23/24. Now we are looking for a different brand used washer as our 1 yr washer still don't work. Waiting. No relief in sight. Dissatisfied.

I spent the extra money on a Maytag washer and dryer. It's labeled 'commercial grade' and has a big bold "10 Year Warranty" sticker on it. After may be 4 and a half years of basic household use the washer has completely begun to break down. Violent shaking started and the suspension rods had to be replaced, then came the loud screeching and the clutch and actuator had to be replaced. After several hundred dollars, now it simply stops mid-cycle leaving clothes soaking wet. Customer service will simply read back the manual's small print and wish you good luck. The warranty only applies to the motor and tub and nothing else.

0 stars if I could. The absolute worst washer that I ever ever came across. Bought it one year ago and it’s already broken. The dryer doesn’t even dry your clothes properly. You don’t get that clean smell. Do not buy, I repeat do not buy. The customer service is horrible.

Maytag just don’t care about their customers. I bought what I thought it was a a nice washer machine which worked perfect for whole 3 weeks! I called customer service, they were nice and they set up a tech to come and check the washer. The drum had a small crack and it was causing a leak. I waited about 3 more weeks for the part to realize they sent a SCRATCHED and DIRTY drum and guess what? I have to wait 3 more weeks for a new part, when called customer service they just kept saying they are escalating the order but, when I asked what does that mean? They didn’t even know, it may come before 14 business days!! I was asking for additional solutions or help during this time but, they kept repeating what the warranty says.

Do not buy Maytag Appliances. They do not live up to the repairs on their warranty. I'm 6 months into a washer and it began to bounce and vibrate. I know what's wrong with it but they refuse to send me parts to fix it but give me nothing but the run around and I still have 6 months of warranty left. Screw them. I'll order parts f ft on someone else. I'll never buy a Maytag washer or appliance ever again in my life. Don't buy it. You'll get screwed just like me.

I have a Maytag washer. I despise my Maytag washer. The Afresh cycle is as long as a regular load and uses straight-up hot water. Beautiful hot water and spits it out. It is a waste of time, hot water and I hate this washer. Clothes do not come out clean. It is a horrible washer. Has been from day 1. I am finally done. My hot water for my shower was spent on an AFRESH cycle so it would stop asking and self-programing for 1.

I love buying "made in the USA." Maytag supposedly is...but, no. They are assembled here of parts from near and far. Sadly, we are on our 3rd attempt in 5 years. From the$1400 unit with display board problems, down to the $1099 unit with control board and switch problems, down to the $799 basic model that is loud and doesn't spin the water out. The REAL warranty is only 1 year. The 10yr warranty covers almost nothing. I guess I've learned a lesson - finally. AVOID AT ALL COSTS.

I bought model #MVWC465HW3 middle of last year. I was excited to have a new machine after my last washer of close to 15 years. Boy was I disillusioned! This machine has turned out to be the biggest piece of crap I've ever owned. It's to the point that I'd rather have one of those old tub washers with manual ringers on it like my great aunt owned.

A BIG lie about the MAYTAG 10 Limited warranty on Drive motor. The gear driven broke down experiencing a loud grinding noise during spin cycle. The service technician came after a week of scheduled/reported trouble. He just took a look at the bottom, found oil splattered around, belt was good, motor was good, except the grinding noise is inside the motor drive assembly. He never took apart, provided me an estimate of $$380.96 for parts + $125 for labor. I decided not get it fixed, since I can get a brand new one at Lowe's or Home Depot at about same price. Unfortunately, I was charge $125 for a 15 minute visit diagnostic fee.

I regret purchasing a Maytag dryer. It broke within a month of use, and the experience since then has been a complete nightmare. I waited over two weeks for a part to be delivered, and in that time, no one could give me any answers. I called five different times, and each time I was put on hold for over an hour. I received no help and no real solutions. I have been without a dryer for over a month now. How does a brand new dryer break within one month of purchasing? The customer service was beyond frustrating, and honestly, I would give zero stars if I could. This is, by far, the worst company I have ever dealt with.

I have a commercial grade Maytag top loading washer that is less than 5 years old. The lid is broken on one side, which causes the sensor to fail. The only way to use the washer is to put a large weight on that side of the lid. Lid is approximately $500.00 to replace. Do not buy a Maytag washer. Lid is not covered by warranty.