Maytag Washers & Dryers Reviews

Without a doubt the worst tech support company I have dealt with... Washer 14 months old 2 months out of warranty and now making a loud noise. Maytag doesn't provide any service tech... What kind of quality is this.. Horrible service.

We bought a Maytag washer in 2020 and by 2023 the lid (plastic part) around the lid locking mechanism had broken, so the locking mechanism would not work--thus, the washer would not start. After reading multiple reviews about this poorly designed lid, I contacted Maytag. The CS rep said that this was not a warranty issue and that I would need to pay a company referred technician to come out and diagnose the problem. My photos of the broken lid would not suffice. Then, I would need to pay approximately $300 for a new lid, and then pay for the labor charge to install it. This is definitely a common issue and Maytag will not take responsibility for the poor design of the lid. Stay away from Maytag!

I honestly haven't been very happy with my Maytag washer that I purchased 4 1/2 years ago. I have had to replace the drive hub 4 times in the last 6 months or less. I will be going on my 5th time replacing another drive hub that was just replaced 5 days ago.

Maytag washer, 5 month old. Basket, motherboard, wiring harness, lock, suspension pump, who knows what’s broken. They’ve been out 7 times, still down for last 3 months. Have taken 7 days off work to be here for repair person. Have spent hundreds at the laundromat, and WORSE customer service. Told we just need to keep fighting. Told we someone will call back. Crickets. Told it’s “fixable”. Maytag has now spent more on parts and labor than if they would have just given us a new machine. I’m done with all Maytag. Can’t wait to solve this and get my new Speed Queen. IF I COULD GIVE THIS LESS THAN ONE STAR I WOULD.

We purchased a new Maytag washer and dryer. Everything was great and then the washer started destroying our white clothes. We tried to troubleshoot, stopped using bleach, oxiclean, etc., even changed to cold water, delicate cycle. Didn't seem to help. My husband has white under shirts. We’ve had to buy more due to the washer. Reached out to customer service, still waiting on a response.

We purchased a Maytag washer and dryer set in June. The washer is still working however a month after purchasing the dryer the motor went out. Using the Maytag warranty we called to have it repaired. My husband told the tech that based on the noises the motor was not working. The service tech arrived a week after we called. When the tech arrived he diagnosed that the motor wasn’t working however don’t have one on the van. The tech had to reschedule and come out a 10 days later.

We purchased a MIT, Maytag Industrial Technology, 22 kg washer. The metal has quickly rusted. It goes off balance a majority of the time even with the lightest of loads. We have made many prior Maytag purchases, but this washer is the worst of all. We have had Maytag repair out many times to no avail. Caveat emptor.

This was my first Maytag set I have ever owned and will be the last. I always wanted a set but it was cost prohibited for me until now. I have owned both for a year and have already had the repair out 4 times and is now going to have the. Here again. They have replaced everything that could have been replace minus the motor and still it keeps failing. After the first breakdown at days before the warranty ended I decided to purchase the extended warranty. Glad I did; however the downtime isn't worth it. I wish I'd purchased another washer with the money I paid for the extended warranty. Maytag used to put the service guy outta work but now He work a lot of overtime apparently. NEVER WILL I own Maytag again.

Bought brand new Maytag washer and dryer. 1 month after I had bought appliances the dryer knob broke twice and then a third time plastic junk. Then the dryer started squeaking and the washer sounded like a train coming. The washer basket began to rust at the top and it’s been one thing after another. I called the warranty division about the knob and they sent a new one but that broke as well.

I bought a Maytag 8 months ago and it broke down. They said it might be the wire harness or the pump- My last washer lasted me 20 years or so with minor break downs- I will never buy a Maytag again any product- Just like when my Samsung fridge died I will never by Samsung again - only the t.v. Samsung is good- They must think we print money to cheat people like they do.

Purchased a new set the end of Dec 2024. I had to call Maytag about the washer making a clicking noise after about a week. After their repairman was here about 7 times, it still is doing the exact same thing. Also the dryer will not dry 2 hand towels & a dishrag on "Quick Dry" cycle, after still the repairman was here 3 times. I was told to use the "Timer" setting & basically to lower my standards, or not compare to older models, that USE to be reliable. Maytag said because the numbers match the machine in troubleshooting, nothing they can do! Are you kidding me?!!! Six months old & can't dry 2 hand towels & 1 dishrag besides an unusual clicking noise on the washer! All my life I've only had Maytag but the new ones are junk!!! BUYER BEWARE!!!

We bought a Maytag washer in 2021. As soon as the warranty ran out so did the washer. First the agitator died and cost $ 200.00 to repair and now the belts and motor have burnt out. Even with the parts being provided by Maytag, it will still cost another $ 190.00 to install them. When we called Maytag service to try and get the parts under warranty, we gave them all the information about the washer, model number, date purchased, and even pictures of the parts needed with numbers from the technician.

I purchased a PetPro washer and dryer in June. I would not recommend this product to anyone. The washer goes off balance several times a week, especially when I'm doing a normal size or small load. I've called out the repair specialist twice so far and he comes, presses some buttons, gives me grief about how I load the washer, then leaves. He doesn't fix the problem. The day after he came out, it went out of balance again. Looks like I'm going to call him out a third time, even though I don't have any confidence in him fixing it. I've been doing laundry for 50 years and have never experienced anything like this before. I'm so disappointed.

Only made it 3 years before the belt went bad. We had our previous washer for 20 years and I wish I still had it!! I’ll never buy another Maytag. Their offer was a 20% discount on a new appliance. What a disgrace to an American-made brand.

Total garbage. I had a Maytag washer in my old house for about 18 years. Bought it new the week I moved in. Fast forward moved to a new house and I figured I'll buy another Maytag, should of read the reviews. The washer was always quirky. Some clothes would not clean or get wet. Over a hour to do a load. Washer was one month out of warranty when it got stuck on sensing and would not fill or do anything. Called a appliance repair man out and was told control board was faulty. Over 500 to repair. He suggested to contact Maytag. I did and initial was told that over a year and they cant help me. I said a washer should last more that a year and a moth. They reluctantly sent someone out and confirmed the board and the wiring harness had to be replaced and they would call me when the parts were in. 2 weeks go by and I called the place that was contracted by Maytag that the harness was on backorder and they had no idea when it would be in.

Purchased Maytag dryer on February 25, 2022 as a replacement for our Maytag dryer we purchased in 2009. On July 24, 2024 after 2 1/2 years the dryer stopped working. I called Maytag and was offered an extended warranty of 1 year before they sent someone out. Service rep. came and diagnosed problem as being the motor and blower. I later find out that the motor was covered under a 10-year warranty. Could not afford Extended Warranty so had to put it on monthly payments. Have contacted Maytag several times to see what they could do for me as a senior and all they offered was a $40 credit on my next purchase. Dryers should not fail after 2 years and a few months.

Don’t spend more money on a Maytag product. They will break down just as fast or faster than any other manufacturer, and you will pay $100 - $200 more for each unit. They deceive you by having stickers on the machines stating “10 year limited parts warranty.” Now you think all the parts are warranted for 10 years, which other makes don’t have. Guess what? It’s not all the parts, just some of them. And they know which parts go faster. Total deception. Their complete warranty is only one year for all parts and labor. That’s nothing for a major appliance that costs more than others.

I have been trying to log on to Maytag website for several months and cannot get any help. I purchased another set (2nd set) of washer and dryer and cannot use my account I have set up where I have registered all of my appliances.

In 2020 we had a flood that ruined our Hotpoint washing machine. We had it for many, many years and would be still using it had it not been for the flood. In making our purchase decision we wanted something good quality that would last as many years as the unit we were replacing. Based on their commercials, I thought Maytag was a good product. I was wrong. Paid over $900 for a washer. Broken after four years and two months. The 10 year warranty sticker on it didn't say one year real warranty, and then just motor and drum (not including $200 an hour labor) for years two through ten. If zero stars were an option, that is what I would have given the experience.

Only leaving one star because it has to have something. I bought a brand new washer from Maytag and it died after a year of use. I was gone with the military and they said they would not cover the cost. They offered me a 20% discount as the best they could do. I would not recommend any of these products to anyone looking.

I purchased a Maytag washing machine and dryer 4 years ago and did get an extended warranty. The warranty just ran out a few months ago and my agitator has stopped working. Was told it was the transmission. This is not covered under the 10 year warranty and was told very expensive to fix. Needless to say 4 years is all I got out of a Maytag so I will NEVER buy another one again.

We bought a Maytag washer two years ago for $900. The control board went out and replace is $700. That means the washing machine only lasted two years. Maytag customer service has told us it is out of warranty.

If I could give a zero, I would. I spent $2,000 on a Maytag fridge. I’m 7 months into owning the fridge and am currently waiting for the technician to get to my house and replace the compressor (for the second time already). Maytag’s customer service is garbage and their product is garbage. I will never buy anything with the Maytag or Whirlpool name on it again and I wouldn’t recommend anyone else buying them either.

We purchased our American made washer and drier and paid near 2000 dollars for our combo and didn’t get the extended warranty due to the fact we felt these were higher quality American made products that have a 10 yr motor warranty as seen on the front. It died 4 years into its life. The circuit board is out! Customer service told me that if I purchased the extended warranty they would do the repair. Why should you have to buy an extended warranty for something that cost so much and advertised as the best option. We are totally disappointed with our purchase! It makes me sick that our country's biggest companies that our parents and grandparents supported are so greedy. They can’t offer a product they can’t stand behind for more than 1 year. Sickening.

!!! My Maytag Nightmare!!! 4 months after we bought this pair of junk the lid broke and fell off, we called repair and the lonely maytag repairman came out and said it was not under warranty and that it would cost around $500 to repair if he could even get a lid…. Then charged us $70 to come and tell us that we could pound sand. So much for made in America, 10 year warranty… And to make things even better after about a year it sounds like a 747 taking off when it is in spin cycle. This is the worst piece of crap I have ever bought! You can rest assured that we spare no expense to let everyone we know about the crap you are foisting on your users! And now you have the nerve to want more money for your worthless warranty???

This retired couple purchased a Maytag Dryer (model YMED6230HC) in 2022 and used it frugally, cleaning the filter after each use. Less than 2 years later the dryer suddenly had no heat regardless of the setting I used. The qualified repair technician determined that it was the master control board which had died. The repairs would cost more than half the price of a new dryer. So I am left with paying for a service call and disposing of a useless dryer I need to haul out of the basement. Lesson learned. Buy an extended warranty right from the date of purchase.

Maytag Washing Machine Model: MVWB765FW3 Serial # C85170199. Purchased 2/2019 with an extended warranty until 2/2024. March 2024 machine starts to experience intermittent shut downs. This machine is digital. I would put in a load of laundry, select my desired wash cycle, and press start. The machine would attempt to engage, but would shut it self completely off. I immediately contacted the warranty number through Home Depot. I was told that my warranty had expired. No other solution was offered, nor was any additional information given. I subsequently hired an approved Maytag Repairman. The washing machine was repaired at an out-of-pocket cost to me of $305.03.

I bought a Maytag washer and dryer about 5 years ago. In that time they both have had repairs. Now they are broke again. Tried to contact Maytag customer service by phone. Cannot talk to anyone. Tried live chat. Keep getting cut off. When you start the live chat it ask what you are inquiring about and gives you a list to choose from then you are asked to wait until they connect you with the next agent. After waiting 510 mins/get disconnected and have to start over. When they do connect you the agent says they well be with you momentarily and after waiting get disconnect again, when you do get the agent to respond if you take too long typing your response they say they are disconnecting due to no activity. Have been trying for 2 days now. When the washer and dryer are working they do a great job.

Our second Maytag washer in 4 yrs now on the fritz (3 months old). Don't need a serviceman to come out for $150 to tell me the sensor is broke and costs more than the washer is worth to replace. Lid locked and no movement. Hard to believe they can be so bad and expect to stay in business. You would think a company slapping made in the USA on their product would have a modicum of pride.

We bought a new washer and dryer in May 2021. We had multiple sensor issues that we were able to fix reasonable cheap. Then yesterday, the washer quit completely. We had a tech come out and it's blown. It would cost $600 to fix it. $600. That's more than buying a new one. How does a motherboard go bad in 3 years?! And how is that not covered when it's the Main component of the machine??? I will never buy Maytag again. Ever.