Speed Queen Reviews

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About Speed Queen

Speed Queen specializes in commercial-grade washers and dryers for commercial and residential use. The company produces top-load and front-load washers, as well as dryers. With over a century of experience, Speed Queen appliances feature robust construction, advanced washing technology and extended warranties for an added price.

Pros
  • User-friendly and simple design
  • Quiet operation during use
Cons
  • Frequent malfunctions reported
  • Customer service issues noted

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Speed Queen Reviews

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    How do I know I can trust these reviews about Speed Queen?
    • 4,694,011 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 6
    Price

    Reviewed July 11, 2025

    Purchased washer and dryer. They are 75% quieter compared to other brands we have had. The washer DOES NOT take an hour to do a load of laundry. Like that we can open washer lid while in a cycle and add an item. Cost is more up front but it averages out to $1.86 a day for the 5 year parts and labor warranty on the machines. LOVE the fact that they are made in the USA. Absolutely pleased with our purchase.

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    Ease of Use

    Reviewed May 8, 2025

    Purchasing the Speed Queen TR7 was the best decision I have made. So far it is delivering everything I could want. It cleans the clothes beautifully, it is efficient, it uses less water and holds just as much clothes, it is easy to use, it is super quiet to the point that I at times have gone back to see that I pressed the start button. It no longer takes me all day to do laundry. This has been the best decision I have made and once I am in need of a new dryer it will most definitely be the DR7 to match in quality.

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      Reviewed April 19, 2025

      We bought a Speed Queen set a few years ago. They have been trouble free from day 1. Ours are the electronic models. These replaced Samsung front load machines, which were problematic. Would recommend them to anyone.

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      Reviewed Feb. 21, 2025

      I am older so I have experienced many types of washers. Today's washers are complete junk. They are not efficient in any way shape or form. They do not get your clothes clean. They take forever. I gave up on all of them and went with Speed Queen TC5. I am so thankful to have a real washer again.

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      Reviewed June 26, 2025

      They apparently used poor quality Chinese metal to build my front loader. It's only 4-1/2 years old and is literally rusting away. Electronic board went out literally 2 months after warranty expired. While technician was repairing my washing machine I had him look it over to see why it was rusting so badly. Said he couldn't (or wouldn't... not sure) figure it out, but he said I had the cleanest trap he'd ever seen, so I know it wasn't anything I'm doing. Previously I had a Samsung front loader which I hated and it held up and lasted a lot longer than this Speed Queen will. Disappointed enough to never buy one of their products again.

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      Customer ServiceInstallation & SetupCoveragePunctuality & Speed

      Reviewed June 18, 2025

      I bought a Speed Queen, washer and dryer. Installed the dryer and it had a hard fault. Called speed queen customer service. I was told that they would not cover the repair because I lived too far from the nearest service center. I do live 75 miles From the location it was purchased. However, they do not have a service center. I called the local service and was told that speed queen would not authorize the mileage charge for the repair speed queen said they would send me the parts free of charge and have access to their technical support.

      This is a brand new dryer that has never been used and failed upon installation. This is a terrible way to run a business. I purchased speed queen for the quality and made in America. I have had other speed queen products in the past and never had any problems. This is the first time I’ve had to use their service or should I say lack of service. Their customer service is horrible and I will never purchase another speed queen product ever again.

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      Customer ServiceReliability

      Reviewed June 5, 2025

      I’ve been dealing with issues with my Speed Queen machine for over 7 months, starting before the warranty expired. Despite multiple service calls, no one has been able to fix it, and now that the warranty is over, I’m being told there’s nothing more they can do. For a brand known for reliability, this has been incredibly disappointing. I expected better support and accountability. Would not recommend.

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      Reviewed May 22, 2025

      I bought a Speed Queen washer and dryer October 2023. Beginning February 2025 the lid lock started to break or malfunction leaving me with a tub full of water and wet clothes. The first time it sat like that for a week until a technician could come out. This time it's going to sit with water and wet clothes for over two weeks before it can be repaired. I read this is a common issue. In hindsight I wish I would have done a better job researching.

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      Reviewed May 22, 2025

      I purchased a Speed Queen washer and dryer in October of 2021. It lasted until May 2025 before the drain outlet broke off the machine and flooded my laundry room. The machine came with a 3 year warranty. So the machine was about a year out warranty. Don’t buy the hype and spend the extra money for a Speed Queen. They don’t last any longer… and their warranty sucks just like the cheapest brand.

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      Customer ServiceCoverageStaff

      Reviewed May 20, 2025

      I purchased a front-loading Speed Queen washing machine - model #PDR108W, serial #2410060021 - from a real live store in Birmingham, AL.- Alabama Appliance. I was replacing a dying Maytag, which I wasn't thrilled to pieces with. This washer is louder than any washer I have ever used. It doesn't clean clothes well. The salesperson was very rude. I was led to believe that this was the only front loader available anywhere. I miss my old Maytag! The pedestal isn't a drawer like my old Maytag. There is more, but I've covered what I needed to.

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      Speed Queen Company Information

      Company Name:
      Speed Queen
      Website:
      www.speedqueen.com