Speed Queen

I bought a Speed Queen washer and has been the worst washer I have ever owned. Clothes do not get clean. The door lock doesn't disengage. Wish I would had gone to Home Depot or Menards and bought sale one.

From the time our Speed Wueen washer was installed in our house it would occasionally run water out of it at the spin cycle. That was over two years ago, countless service calls, and many phone calls to the company where we bought it and it still has the same problem. It seems when the service man is here and runs it it does not spew water out. I might go 6 loads and never have a problem. Then it will do it again. Sometimes only a small amount of water but many times nearly covering my laundry room floor. It seems rust is part of the warranty and the outside of the tub is starting to rust. Of course, because of all the water that has ran over the top of the tub and dumping onto our floor.

Simply put, the Speedqueen product is awful, and the customer service is awful and uncaring as well. As explained to me by the local appliance repair company that tried to help me, Speedqueen was good in the past, but anything after around 2017 is complete garbage. So when people recommend Speedqueen to you, they probably have had their machine a while. My machine was broken from the moment I got it. Control Board. Went out on me again after about four years, and now no help from Speedqueen to fix it. And the machine wasn't great when it worked anyway. My wife always complained the clothes did not smell clean.

We purchased our Speed Queen washing machine 6.5 years ago after a thoroughly researching various companies. Speed Queen was quite the stand out! What we didn't see in any of the reviews was an issue with the electronics. If you were to go to Google Search and type in 'Speed Queen Washing Machine CM ER', results are rather shocking. This is a communication error between the two controller boards. If one of the two electronic boards fail (output controller board, part number 202508P $305 or top control board, part number 202770 $398 - both of which are made in Mexico (stamped on the boards)) your machine is out of business! Very very costly repair!! And this has nothing to do with the mechanics of the washer!! In our opinion, this Speed Queen is not a good value of the dollars spent!!

After spending $1600 on a TR7 washing machine, I am simply sick to my stomach. The machine leaves thousands of wrinkles on every item that do not come out, it does not clean well at all, and after I went through all the steps that they told me to go through to have less wrinkles and cleaner clothes, nothing at all changed the situation. My old Maytag was 500 percent better than this piece of garbage. They said I could call back and maybe the RPMs needed to be adjusted if those things did not work that they suggested. However, when I called back, the woman on the phone, Andrea, threatened that if there was nothing wrong with my machine, then I would be charged if a service person came out.

I just purchased a Speed Queen dryer, actually the only dryer that would fit into my basement even after it was taken apart outside the house. Unfortunately, there are basically only two settings that I feel work for me-30 min or 60 min. Also there is no signal to notify me when the dryer is finished, which I have no idea once I have gone upstairs. I used to be able to wash hand washables on my old dryer (a Maytag) but there is no setting for that. Buy another brand if you can.

I used to believe that Speed Queen was like Toyota. Pay more, but get a better product. After reading these reviews plus my own experience I have abandoned this view and am looking at their competitors to meet our demands. I have a Speed Queen only a few years old that makes awful clunky sounds as well as a dryer which recently needed extra parts. When the parts department told me my warranty didn't cover my issues and sent me the wrong parts they then charged ME to ship them back. They also charged over $23 to replace what looks like a 50 cent light bulb. Unbelievable...

I bought the Consumer Reports top rated washer and dryer last March; my husband and I are retired and do not do a lot of laundry but wanted a new set to replace our Maytag 20 year old set. I have mostly been pleased other than the fact that there is no "small or low-water" setting for a tiny load. This past weekend we had guests from out of town. As they departed on Sunday she ran the sheets through the wash and set the dryer - just as we left for church and we all were going to a beach hotel for four days. I checked the load as I left the house; they were still damp and I left the dryer on as she had set it....

I am very disappointed by the performance of this washer. It is not quite 2 years old and tonight the lid lock refused to disengage. The machine uses various blinking light confirmations to indicate errors. So the rinse and lid lock kept blinking at the end of the spin cycle. I had to go to the circuit breaker to turn off machine as it is in a small laundry room and I cannot reach the plug behind the machine. I have to shut the circuit off manually at least once a month. The lid lock is a royal pain. I don’t think the clothes come out that clean and the cycles are very limited - ie there is no soak cycle. They say to clean water inlet filters once every 6 months but they are awkward and difficult to reach. I will never buy another Speed Queen again. It used to have a great reputation but the machines they are making now are not great.

First off, I bought a commercial washing machine so I could wash rugs and bedspreads. My mistake in not doing my research!! Not only did I purchase the expensive washer, but I bought the extended warranty. Which was an even bigger mistake and waste of money. The regular warranty on the machine was for a year. Just after 13 months the washer was leaking inside the drum. The retailer I purchased from said it's in the extended warranty. So I called Speed queen, they sent a repairman out. He said the washer needed a part. Easy enough, right? Not at all!!! So that was 12 weeks ago!! So I called Speed Queen 2 weeks ago and asked what was going on, I was told that they would find out and call me back. And then with no response.