Speed Queen

My family is very active. My daughter rides horses and works in a barn so we have a lot of very dirty, smelly laundry, including horse blankets and saddle pads. When my Maytag broke I went to a small local store that had several brands of appliances for sale. I told the salesman our situation and said I did not want anything fancy, I just wanted a "workhorse" of a washer and dryer. He recommended Speed Queen. I had never heard of Speed Queen but I trusted him and made the purchase.

I love this washer. It is the same washer they put in coin operator cleaners. The drum is made of steel and takes a lot of heavy clothes. I am amazed at how quiet it is. What I like best is that if I forget to add something, I can open the top and add it. Many washers lock the door once it starts. This washer is the only one made totally in the USA and comes with a three year guarantee. I have heard people say that their Speed Queen has lasted the 20 or more years.

We have a Speed Queen top loader, the washer works very good, it has 4 wash modes, and three temperature settings. It also has an Eco mode that minimizes water usage. I use bleach and ammonia to sanitize my laundry and the laundry turns out well. The Speed Queen gas dryer is very good, too, but I don't like that the default setting is near dry, and typically the clothes are not dry enough for our liking, so we use the time dry and dry the laundry longer. The default setting for dryness is near dry for all heat ranges and load types.

We have owned expensive LG front load and numerous top load washers and dryers over the years. I read several negative reviews of the 2018 Speed Queen washers and dryers, following its redesign. Made in America means a lot to me, this along with the 5-year parts and labor warranty is the reason we decided to pay up for the Speed Queen 5000 series washer and dryer and give them a try.

After doing much research I wanted a modern somewhat efficient washing machine but with better build quality and durability than the big box stores. I love the fact that the new washing action is easier on my clothes. Some people are having a hard time with that, but this is the future. Sure the washing machines in the 70s lasted forever BUT they beat up clothes, cleaned yes, but beat up in the process. I also like the fact that they removed the transmission, one less failure point in the future. This is also the most quiet washing machine I've ever experienced. Looking forward to getting many years of service from this unit.

Bought a Speed Queen washer at Tasco Brampton in 2018 and it's broken down 3 times. Under warranty repairs take at least 3 days for the repair technician to contact me and then over a week to actually attempt to repair. Will never deal with tasco or speed queen ever again.

When I received my first dryer, all was good except that neither autodry cycles would advance unless set on cool down. The dryer ran as long as 4 hours without ever advancing. I stopped the dryer after the 4 hours - never tried longer than 4 hours. I exchanged that dryer only to receive one (same model) that was worse. Exact same problem, but also runs very noisy sounds kind of like there are shoes or a ball in the dryer. The first dryer was very quiet. The noise comes and goes. Then before I had time in my schedule to have a service person come out for those problems, the heat stopped completely. The service person replaced the igniter and which fixed the lack of heat problem, but was unable to fix the other problems (replaced a few other things, etc.).

Purchased my set 1-8-18, was told by the salesman this set is laundry mat quality and it’s backed by a 10 yr warranty. If it breaks Speed Queen will have a repairman in your house the next day. I said man that’s good, the set was pricey but I liked the warranty. Well, as usual that turned out to be horse **, the dryer went out. I called Speed Queen and was told, “We don’t fix nothing.” We look for somebody local to fix. Speed Queen should pay me the 3000, I have in their overpriced fake warranty that they are selling.

I really don’t want to give this rating a star but I had to select at least one. My one star is under duress. This machine doesn’t even deserve one star. I bought a top load Speed Queen washing machine a year ago and used the “eco” setting which didn’t rinse the soap out of my clothes and I developed a terrible skin rash that I had to treat with **. The customer service rep at Speed Queen said the “eco” setting is to comply with government regulations and I should not use it and I should always use the “auto fill”.

Bought this piece of crap washer in August 2018. Since then I have had service on it 7 times and 2 complete drum and all the inside of tub replaced. Called Speed Queen and they said it was the technician's fault that it was not working right. So they sent another tub and tech replaced that too. This machine sounds like a jet airplane is taking off and you better have headphones when you do the wash. Why bother washing. You're better off just wearing your clothes inside out as they would be cleaner than what this piece of $1000 crap would get it.