Speed Queen Reviews

We bought a Speed Queen Top Load Washer about two years ago and I couldn't be happier with it. It takes half the time of any other washer, clothes come out cleaner and almost dry. I will ALWAYS have a Speed Queen washer. Now I'm waiting for my dryer to go out so I can get a Speed Queen dryer also.

Purchased washer and dryer. They are 75% quieter compared to other brands we have had. The washer DOES NOT take an hour to do a load of laundry. Like that we can open washer lid while in a cycle and add an item. Cost is more up front but it averages out to $1.86 a day for the 5 year parts and labor warranty on the machines. LOVE the fact that they are made in the USA. Absolutely pleased with our purchase.

Purchasing the Speed Queen TR7 was the best decision I have made. So far it is delivering everything I could want. It cleans the clothes beautifully, it is efficient, it uses less water and holds just as much clothes, it is easy to use, it is super quiet to the point that I at times have gone back to see that I pressed the start button. It no longer takes me all day to do laundry. This has been the best decision I have made and once I am in need of a new dryer it will most definitely be the DR7 to match in quality.

We bought a Speed Queen set a few years ago. They have been trouble free from day 1. Ours are the electronic models. These replaced Samsung front load machines, which were problematic. Would recommend them to anyone.

I purchased a Speed Queen in summer of 2022 based on a recommendation from a friend. I'm a single guy who does about one load of laundry per week so very light use. During the summer of 2025 I started hearing random beeping (at first very rare but slowly increasing over months). Eventually I realized that it was my Speed Queen washer beeping.

Our second DR5 dryer lasted just past the warranty period before it quit heating and drying. In the beginning, the dryer functioned great and we were impressed with our first Speed Queen dryer until it took a lightning surge. This one is on whole house surge and no storms lately. The local repair company is horrible, charging to come out and diagnose, them wait 2 weeks for parts and pay again, usually with very rude service people. We bought Speed Queen based on past experience and durability. Not paying $1500+ for a new dryer just to have it go out in 5 years. Will be buying another brand with same warranty, but 1/3 the price.

Our brand-new Speed Queen washer was broken upon delivery and wouldn’t complete even a single wash cycle. We couldn’t do one load of laundry. For a company that promotes commercial-grade durability and reliability, that is unacceptable. The unit is under warranty, and while a technician was sent out, it has now been weeks and we are still left with a faulty machine. Instead of replacing a brand-new defective washer, we were offered $80 for the inconvenience. That does not address the issue. We don’t want compensation — we want a new washer that works as it should.

Speed Queen is the worse product you could buy. Went up in smoke after 6 months. Bought brand new. It's been over a month of people coming out and every single time a new part. Customer service is worse I have ever experienced. Finally today after calling multiple times and leaving multiple customer forms they told me they won't replace it at all. My only option is to let them keep working on it, not a single I'm sorry for this horrible experience. Nothing. What on earth qualifies for a replacement if mine going up in smoke needing the gearbox, belt, drum, bearing, drive belt and seal kit replace at yet doesn't qualify? I have had this thing for 6 months and everything in it is destroyed. I even said, "You expect me to buy a new washing machine or go to laundromat for over a month until you're done replacing everything and nothing but a huff on the phone."

I spent $1,700 on a Speed Queen TC5 expecting a top-of-the-line washing machine that would last for years without issues. Unfortunately, within the first month of owning it, the machine destroyed thousands of dollars’ worth of clothes and required a major repair — the entire tub and agitator had to be replaced. Clothes were coming out with holes in them, and all of my towels were frayed around the edges. These weren’t overloaded cycles or improper use — I followed the instructions in the manual exactly as written. Proper load sizes, correct settings, everything by the book. There is no excuse for that kind of damage from a brand-new, premium-priced washer.

My daughter got a Speed Queen washer 7 mos ago and it seems to be a lemon. It is under warranty but after two repair visits and a month of having no washer, they are still no closer to repairing it, the third repair visit is Friday and I fully expect them to have to order more parts. I don’t understand why they don’t just replace the washer altogether. I am the one who has to meet the repairman there each visit as my daughter works.