Speed Queen

Hello. Wanted to replace our mid 80's vintage Speed Queen washer and dryer, and were horrified to learn that you guys changed the whole wash design. Investigated further, and decided the new design sucked, and was nowhere near the effectiveness of the old design. We will not buy another Speed Queen set until you go back to the tried & true proven design. If it works - LEAVE IT ALONE. Moving to Maytag for now. Sorry. FYI - back in the early '80s I used to deliver appliances, and the best units and oldest working washers we used to haul away were always the Speed Queens. Please get it together and re-issue the old design. If you don't, I'm afraid you will fail miserably in the residential market. I would welcome any feedback you might have on this issue.

I know a lot of people start by saying this but, I RARELY write reviews. Good or bad. After becoming frustrated with our Whirlpool Cabrio washer's lack of cleaning ability I took the advice of our repairman and purchased a SET of Speed Queen's washer and dryer. That was less than 8 months ago. Didn't even NEED the dryer but hey "Get the matching set". Speed Queen has always had an impeccable reputation for quality and reliability. Short story about the washer- Speed Queen washer does average to poor at cleaning on any temperature. Control knobs are basic and there is no way of telling how long your cycle will take. I mean NONE.

Bought two new speed queen dryers. Both starter buttons are defective. After time button came apart inside. Tried to repair, but came apart once again. Now have it put together with plastic wire ties.

I “inherited” the Speed Queen dryer with the bed and breakfast business I bought 9 months ago. It’s commercial grade, heavy duty. It drives me to distraction! Despite buttoning up the duvet covers (I live in Australia) things still manage to get caught up inside and from time to time, the duvet cover even manages to get turned inside out, as do the pillow cases. How on earth can this happen??? And then there are the many, many times the sheets get twisted up like corkscrews. How can that happen?? I’ve had many dryers in my lifetime, none as expensive as this one, but every single one of them was 100% better than the Speed Queen. I HATE IT! Do not buy one! Rosie **, Australia.

Purchased a Speed Queen washer & dryer from Gerrit's Appliance in Grand Rapids Michigan. Both appliances have all of these light brown spots on them. Gerrit's came out once to clean them but they only returned. Have been trying to get Speed Queen/Gerrit's to take them back to no avail. Also, when drying clothes when you open the dryer door the lint gets all over the clothes. SQ sent me something but I already had one which does not work. Also, the timers are so quiet you cannot hear them when the cycle is done on either the washer or dryer. I have never had such poor service from either place, but especially SQ. I spoke with a man by the name of John and he did absolutely nothing. I then left two messages for him but he never returned my calls. I would not buy another SQ. Both appliances and customer service are worthless. Be very careful before you buy.

I bought a stackable Speed Queen after reading about the reliability and longevity of the machines. I had read that they are workhorses and well built. Unfortunately, they are not that well designed and it is a daily frustration when I use mine. First of all, the upper dryer door is not round, it is flat at the bottom. This seems like it is a trivial detail, but because of the shape of the door opening, it is about 2-3 inches higher that I need to reach in the grab the dry clothes and for me at 5'1" that is the difference between being able to reach the back of the machine or not. Presumably this was done to have a straight edged lint catcher, but that is a foolish compromise.

We purchased a new washer and dryer set from Albee's appliances in Los Angeles in October of 2018. We have had Speed Queens throughout the years with little issue. Sadly, both the manufacturer and seller no longer stand by their product, 5 months after purchase the washer is not working, they will cover parts, not labor.

Brand new commercial grade dryer bought new in Summer 2018. Consistently will not dry clothes in one cycle. My salesman highly recommended Speed Queen along with many friends. Inefficient to have to dry clothes 2 cycles on a high end machine.

Our machine is less than eight months old or machine and we have two major problems. First the inner plastic ring is falling apart. We have chunks of plastic in our clothes. Eventually the entire ring is going to break down. Our second problem is we have a internal water leak in the tub. Fortunately we have a plastic liner under the machine, otherwise our wood floors would be ruined. We are called Speed Queen twice and talk to someone by the name of Tim, who seems to have absolutely no information on anything. We had someone come out to repair the machine and we were told we should just get a new one. It’s in pretty bad shape.

I purchased a 2018 Speed Queen washer in Sept of 2018. It was delivered mid October. I have not had a single load of clean clothing since. It has had problem after problem, and the repairman has been out four times in the last month alone. The washer fills with water, but doesn't agitate half of the time. When a load is finished, the soap and scent booster is still on the top of the clothing. We have been working without dealer, and Speed Queen, but so far all I have had is disappointment. I do believe they desire to help, but they have no idea why the machine isn't working, and would rather replace parts weekly than replace the machine. Never again!

I have to say something because I'm disgusted with this machine. Probably the most sturdy machine out there but simply does not clean good. My wife's dress clothes come out with the white marks on blacks. We have tried different soaps, and every possible setting to no avail. Extra rinses and all. Forget about my work jeans. They come out of this machine looking just as dirty as I put them in. I wish I kept my good perfectly running old washer with the good old agitator. I seriously don't know what Speed Queen was thinking of when they designed this machine. Think about this review before you buy this $1000 machine.

I find when using the washer it is extremely noisy. My worst complaint is that even using (1) king size sheet (not the full set) to wash, it comes out in a tied up knot. It's put in loosely. It's really bad if I put in the full set. What in the world is the agitator doing?

I wanted a heavy duty dryer and bought this on the recommendation of the salesman. It was professionally installed by the dealer who confirmed proper ventilation. Drying takes at least one hour per load. The sensor cycles do not work. The clothes are still damp even when set to "dry." After talking to the manufacturer's representative, the repairman said the dryer is functioning properly.

September 2018 we purchased the new washer. We had heard that they were a top notch machine since they were considered commercial. Well last night we had the machine shred plastic into our drum. We have no idea what happened. Today is Sunday so I have to wait until tomorrow to contact the supplier for service. Since the shredding of plastic was so bizarre I decided tonight to read some reviews to see if anyone else had this issue. Lo and behold sure enough Suresha of San Anselmo, CA posted a review about this exact same issue on Jan 20, 2019. Seems this machine is a lemon and defective.

Speed Queen are worth the money and are great in performance. Are fully made in the USA and are easy to install and use. Service from the seller was very clean and great and should I ever have to move will take them with me.

We bought this because it was big and the salesman said it was reliable and it fit our budget. So far so good. It seems to do a pretty good job cleaning our clothes. Our old washer and dryer were Maytag and they lasted 22 years and cleaned well. At the time we were buying new ones we needed something less expensive. They seem to be doing a good job.

This dryer consistently takes at least two cycles to dry clothes. The exhaust duct has been checked to be clean and Speed Queen serviceman has stated there is nothing wrong with this dryer. We bought this brand because they are the brand you see in laundromats and it has been reliable but I hate to think of the money wasted on drying each load at least twice.

Speed Queen is a commercial grade washer that sells to residential customers. Commercial washers require the hottest water temps so Speed Queen can draw hot water separately. It has a stainless steel drum, and the parts are constructed to handle large, constant laundromat loads. If a buyer is looking for a machine with aesthetics, this isn’t it, but I happily sacrifice style for the hottest wash and cleanest clothes.

I wanted a good reliable washing machine, like the good old days! It didn’t matter about looks, or fancy stuff, I needed a workhorse that would clean clothes with heavy usage. I couldn’t take a chance. Speed Queen is the brand used in laundromats. I got a Speed Queen, and couldn’t be happier!

I purchased a Speed Queen top load washer 5/14/2018 ran 60 loads and it broke. Called Speed Queen and they said I have to get service thru the selling dealer which is 200 miles away. They have no authorized service company within 200 miles of me. Don't buy Speed Queen!

Agitator is too slow - doesn't clean clothes. Not enough depth on the fins on agitator to move back and forth either. Spin cycle is too slow - some clothes are dripping wet and other clothes are too wet to put in dryer. I thought with a tall agitator, it would move back and forth quickly to actually get a clean wash. Some of my clothes have residue left.

My Speed Queen washing machine works great! My clothes come out much cleaner than with the last two washers I used. The Speed Queen dryer is fine. I wish it had a moisture sensor to prevent me from over drying my clothes. They could really use a styling makeover for those people who care about the appearance of their washer/dryer.

I live in a remote area and have difficulty getting service personnel to come to my location. After reading so many reviews of computer boards failing, mold problems with front loaders, and front loaders failing to clean, I knew I wanted a RELIABLE washer that CLEANED. Speed Queens have an excellent reliability record. Although my washer is only 3 years old and maybe "old school" with no digital computer boards, it does a great job cleaning.

Love the fact that Speed Queen is the only that is made in the USA. The brand is known for lasting 20 years. Let be the steel tub and how quiet it is. I also like that once the machine has started, I can open the lid and add that sock that did not make it. Other machines lock you out. I would buy it again in a heartbeat!

Every model had different features and it was hard to define why there were so many choices. Some had tops that were too tall, with deep wash baskets that I could not reach over and into. We bought them by the size and price. They seem to do the job, nothing special about them.

I can choose the amount of water I need for the size of laundry I’m washing. It cleans a very large or a small delicate load equally! It is quiet and very user friendly. And best of all, it’s faster than the average washer even when I use the twice rinse cycle.

I love this washer. It is the same washer they put in coin operator cleaners. The drum is made of steel and takes a lot of heavy clothes. I am amazed at how quiet it is. What I like best is that if I forget to add something, I can open the top and add it. Many washers lock the door once it starts. This washer is the only one made totally in the USA and comes with a three year guarantee. I have heard people say that their Speed Queen has lasted the 20 or more years.

Speed Queen are a little more expensive compared to Whirlpool products (Whirlpool owns just about everything) but made here in Wisconsin, USA... Unlike all other brands which are designed to fail, Speed Queen is truly designed to perform and last. Best warranty in the market! (No need to buy "The other brands extended warranty") These home units are designed around the laundromat version. I encourage you to check out their website.

We have a Speed Queen top loader, the washer works very good, it has 4 wash modes, and three temperature settings. It also has an Eco mode that minimizes water usage. I use bleach and ammonia to sanitize my laundry and the laundry turns out well. The Speed Queen gas dryer is very good, too, but I don't like that the default setting is near dry, and typically the clothes are not dry enough for our liking, so we use the time dry and dry the laundry longer. The default setting for dryness is near dry for all heat ranges and load types.

I bought a commercial machine for our spa and honestly have never experienced a worst performance out of any brand at any price. It literally broke in the first week. There was some sort of top crown defect whereby the drum tore away from the frame and plastic shards fell into the bottom of the machine making funny noises.