Gateway Mortgage Group Reviews

This was my second transaction with Gateway, both with Leisa **. She did a fantastic job both times. Application process was easy, transactions were smooth, timely and accomplished what I needed to financially. Very happy and would definitely recommend Gateway.

We have multiple loans with Gateway and are very satisfied!!! The process has always been fast, easy, and convenient. Jo Lynn ** is my loan officer, and she is always great to work with. Highly recommend her and her team for any lending needs. She also does loans for my clients, and they are always happy as well.

Angelia was great to work with, got our loan done quickly and got moved into our new home before the blizzard hit. She kept in contact with us to let us know each step of the process. Also enjoy the Friday video updates. Her office staff was great to work with too. Couldn't be happier with Gateway.

The experience with Gateway was good. The people I dealt with were knowledgeable and able to answer all my questions and concerns patiently. They were quick to respond and processed the application quickly. Jim was present at closing in case of any hiccups. I would use Gateway again.

Working with Mike ** through Gateway Mortgage was one of the easiest parts of the home selling and buying experience! He’s so kind and helpful and always happy to answer all my questions. I would recommend Mike and Gateway Mortgage over and over again.

Our loan officer Melony ** was amazing and helped us every step of the way, I would highly recommend her to anyone. I truly appreciate how she would go the extra mile to ensure all our paperwork was in order and kept us informed throughout the loan process.

This was great from the start to the finish. Tools made it easy and rep was always on top of getting the word out to me and helping me try the whole process. Thanks for everything. You have a great team.

I was extremely pleased and Unexpectedly surprised on the streamlined efficiency that was demonstrated by the team of Gateway; lead by my point of contact Victor **. Not much to say on that matter, closing time speaks for itself; 17 days from start to finish. Continued success!!

Extremely happy with the service provided by Jill **and team. She was very patient and detailed when walking us through the mortgage process. We could not ask for a better mortgage provider and will highly recommend to anyone in San Angelo looking to buy a home. Thank again! Will & Maria

Jack ** and his team helped us tremendously throughout every phase of our house buying process. They answered every question with detail and were always so kind, considerate, and professional. They went out of their way to help us, even during off hours. Jaclyn was patient with me and all my questions and was extremely helpful, she’s truly so great at what she does! We will forever be thankful for Gateway Mortgage for all they have done for us and will always recommend them to our family and friends.

The service and personal attention I received from Kristy ** was exceptional. She went above and beyond to ensure that all of my needs were met and that everything was handled thoroughly and efficiently. Plain and simple, she's the nicest and best at what she does. For anyone looking to obtain financing/refinancing, I highly recommend Kristy ** and Gateway First Bank.

Could not have hoped for a better experience. Josh guides us through the process with professionalism, responsiveness, and was always able to answer our questions. We were on a tight schedule and he was relentless in ensuring the loan process hit all the milestones needed to close on time.

Gateway has handled 2 of our mortgages now, and I would highly recommend them to anyone seeking a mortgage company. Professionalism, timeliness, courtesy, helpfulness, attention to detail, communication - all first rate! Thank you Gateway for a seamless, positive experience!

Lisa ** was absolutely amazing! She Without her professionalism, attention to detail and heart, we wouldn't be in our home today. We owe her a great deal of thanks! Would definitely recommend Gateway Mortgage Group, especially to our friends and family.

Julie was very helpful during the loan process answering questions and coming up with solutions getting my loan approved and secured. I would highly recommend Gateway, and plan to continue doing business with them for all of my future mortgage needs.

Chris ** and his team were great! I put all of my trust in them and they more than delivered! It really does matter who you use for your mortgage loan, being local makes a huge difference. I figured I would have had a hard time getting approved for a mortgage loan and thought I had a lot longer to wait before I could buy my first home but Chris (and my realtor) made this so easy and understandable! I would do it all over again. (I will when I'm ready to expand =).)

Mrs. Faye ** was the best. Mrs. Faye explained every part of the process right up to the day of closing she would answer any question you needed her to answer. I would refer her to ANY 1. All I can say is Mrs. Faye being our lender was a blessing.

Made refinancing so easy & didn’t have to worry about anything! They took care of everything for me and needed a few documents here & there. Always communicated with me the whole way with updates and when needing to contact someone on my behalf they were willing to do so.

Elaine ** was "Awesome". She did an outstanding job concerning my home refinance loan. Elaine kept me up-to-date on every step of the loan process. Yes I would recommend anyone to use Elaine ** and Gateway Mortgage services. Thanks. Joey

Our experience with Gateway was stress-free! In a process that can often create stress and produce lots of "to-do" lists, this was not the case with Gateway. Staff were helpful and made the process go smoothly! Everyone we interacted with was professional, friendly, and helped us navigate through the process. I will highly recommend Gateway to others as a preferred Mortgage lender!

I have had the pleasure of working with Lisa ** and her team, again. I received incredible service and honestly had no issues or stress with my 2019 REFI. Always a pleasure to work with this amazing team. I will continue to work with Lisa and will absolutely recommend her to others.

Matt was very quick and efficient along with his team and it was a very easy process so much. I recommend him to my family and friends, they closed at a time and upon my schedule from work so I didn’t have to miss work.

My refi was very easy and took a short time to process. My agent took good care of me and kept me informed along the way. The emails that had links to explain where I was in the process were very helpful as well.

Maribel was absolutely fantastic. The entire process went far smoother than I could have ever imagined. Maribel worked with us from start to finish and any questions that arose were answered immediately through email or phone. She was very approachable, and, in my opinion, strived to provide us with the best experience possible. I would certainly recommend Gateway Mortgage to any of my friends and family. We were actually recommended to use Gateway from a friend, and are very glad we made the right choice.

I would highly recommend Margaret to my friends. She is very clear with instructions and explains the process in detail. We had a very quick close and she expedited everything through and on time. She's great.

Multiple questions not answered or dodged. (Still waiting on written appraisal report. We quit asking after 7 times.) We felt like we were less than important and mostly a bother. We'd definitely use someone next time who actually treats us like we matter.

We just used Gateway for a second time to refinance our home. Larry ** is a gem and just fantastic to work with. He’s so professional, and efficient. I will never work with anyone else. Gateway and Larry ** have earned our loyalty for sure.

Don in McPherson made the process very easy to understand and described everything step by step. He explained all available options and helped us to choose what would be best for us in choosing a home loan. Paperwork was quick and he made very easy checklists we could follow.

Very pleased with Mary ** and her staff. Very efficient and exact. Very timely, showed very good understanding of process, explained what is needed and why it is needed. If I ever buy another property and need a mortgage I will most certainly seek Mrs. ** out.

My experience was excellent. My lender representative was Destini ** and I could not be any more satisfied. She was so helpful and made me feel important. She was always quick to respond to questions and was informative from the beginning to end. I enjoyed what could have been a more stressful experience. Thank you!!!

We chose Gateway because we like having a local office and a local agent. Todd ** is very easy to work with and always responds to questions quickly. He made the whole process easy and their rates and fees are very competitive.

Juliana ** was professional, thorough, communicative and timely. I'd recommend her as a LO to anyone looking for a home loan. The systems were easy to navigate. Overall I greatly appreciate everything Juliana did to help me obtain my home loan for refinance.

The staff at Gateway Mortgage were fantastic to work with. Deidre ** and the others that supported her were extremely knowledgeable, were quick to respond to questions, and kept us informed every step of the way. I can't recommend them highly enough.

My experience was awesome! Matt was amazingly available whenever I needed him, he was very professional. The closing went very smooth and Matt did a great job explaining the massive volume of paperwork. The day of closing was horrible weather and I was 50 miles away from the office and Matt was kind enough to stay late until I could get there.

This mortgage company was very easy to work with. It was an easy process with professional staff. They were quick to respond to my emails and gave me useful information when asked. They even send helpful videos throughout the process to guide you. I'm so glad I went through them! They even offered me a lower interest rate than my hometown bank!

Our mortgage lender, Jaye **, was fantastic and really worked to get us the lowest rate possible and was able to answer all of our questions quickly and professionally. It was because of Jaye ** that we chose to have Gateway Mortgage for our refinance company.

I had a wonderful experience with Buck ** and Gateway Mortgage! They really worked hard to make my dreams of becoming a homeowner a reality! I can’t thank Buck enough for his hard work and for genuinely caring. He was always there to answer any questions and always kept me informed. Highly recommend Buck ** and Gateway Mortgage.

I was let down by another lender. The team at Gateway worked extremely hard to get my deal closed as quickly as possible. Deidera was just an amazing lady to work with. Talked and text any time with answer to our question. I would highly recommended using them. They are great.

The staff I worked with were excellent! They answered all of my questions and worked with me until I understood everything that was going on. Communication was superb. They even gave me easier ways to submit documents because I was having trouble. I would recommend them to anybody I know! I had an overall fantastic experience!

Chris ** and his team are phenomenal. The whole process was nice. I felt like I could trust what he was telling me and looking out for our well-being. Only problem is the amount of junk mail I receive for life insurance and other services linked to my mortgage.

A great experience overall! Chris and his office were very prompt, professional and proficient! There were weekly updates through phone call and emails, also any questions my wife or myself had were answered quickly. Truly was a amazing working with this team! Thanks guys. We love our new home!

My wife & I were so scared going through this home buying as first time home buyers. Michael and his team at Gateway made us feel safe & guided us along the way through this process! Michael and his team answered every question we had at a moment's notice. I am so impressed with even after hours this team would call us back and answer our questions and made us feel safe through this process. I recommend Gateway & Michael and his team to anyone.

I loved working with Tom **. I am technically challenged and he worked with me so hard to get all the documents in that the underwriter needed. And I got the loan! Yeah! Thank you so much everyone but especially Tom.

My loan officer Kile ** very unprofessional, have no patience whatsoever. Did not answer the questions I was asking. It's was our first time Refinancing our home and we had a lot of questions and she expect for us to know everything. She would answer the question in a very rude way. But the rest of the staff was very nice.

Thank you very much for your fantastic, personal and professional service. We could not have purchased our home without you. This was the quickest and easiest closing we have ever experienced. The entire time was so helpful and made this such an awesome experience.

My lending agent was Kent ** and I thought he did a great job. He was very knowledgeable and was patient and understanding answering my questions throughout the process. He even came with me to help me through the closing documentation process. I would definitely recommend him to others. Overall it was a great experience, especially for a first time home buyer. Thank you!

I had the best experience and got to live in my dream house. My agent were so determined and Gateway Mortgage gave us good rates and our closing experience was marvelous...Great breakfast and everything explained again to me before I signed.

This was our 4th house to buy and by far the easiest to navigate thanks to the staff at Gateway Mortgage in Ada, OK. They were very professional and worked very hard to make sure everything was right the first time.

Deidre and her team were excellent. They went well out of their way to make this an excellent experience for us. Could not have asked for better. Deidre worked with us for almost a year to make sure we were in the right place to make a large investment in the home of our dreams. Thanks for everything.

From not being advised of certain fees to several trips to the closing due to errors, this has been a terrible experience. Several calls to Teresa at your office, were not returned or given “the runaround.” It seems no one really wants to take responsibility for the problems involved with this closing.

Gateway was an absolute joy to work with. They made my home purchase smooth and easy. Working with Shayne proved to be a very wise decision, as he was knowledgeable and always was available to answer my questions. I appreciate everything that y’all did for me.

Brandy was incredible. She explained everything to us and helped us get things done quickly and efficiently. She is very knowledgeable about the entire process and walked us through it step by step. She responded to every inquiry within a reasonable amount of time.

It was a fast and painless experience. I always thought buying a house was hard and stressful. If I had known it was this easy I would have done it years ago. Thank you Gateway for helping me reach my goal of being a home owner.

This is my second loan experience with Gateway Mortgage. Matt ** is a fantastic loan officer!! He has always been prompt in responding to my questions and is very knowledgeable in his job. Matt is very personable and easy to work with. I would highly recommend him to anyone. Not just Matt, but his entire team!!

Matt ** was great. He is a great asset to your company. He made my refinance smooth. Even though I had a small hiccup he walked me thru the process and kept me in contact with the whole process. I even gave a friend his information so she could get into a house.

Michelle was excellent to work with! She kept us informed of our loan progress and always was quick to respond to our questions! Our loan was ready before the house was, so if we needed to close early we could. Thanks!

We worked with Adrian to close on our house and he was so helpful and there to answer every question we had every step of the way. We really appreciate how Adrian went above and beyond to ensure we felt comfortable making our new home purchase. Thank you Adrian! We had a great experience. The process was so smooth and we could have not done it without your help!

From start to finish, this was one of the easiest processes I've ever been through. Communication was great: if we called we usually got an answer. If we sent an email, we usually got a response within the hour. They walked us through the whole process, step-by-step. Awesome!

Our refinance to a lower rate was quick and easy. Our loan officer, Todd **, kept us informed of all phases, and we were very pleased. We refinanced from a Gateway first to a new 15-year fixed because we wanted the lower interest rate. We were especially pleased, because shortly after we locked the rate, interest rates rose a bit. And Gateway's website on which we could make auto payments and get statements is very user-friendly.

Financing for a duplex. This is my 4th loan with Gateway, Brent ** was outstanding as always. Gateway always makes it easy and always delivers ahead of schedule. I will use Gateway on all future transactions & recommend all my friends to do so as well.

Dana and the Gateway team were very professional in walking me through the first-time home buyer process. She explained all the items clearly and in a manner I could understand. Dana and her team were always available for any of my questions or concerns and responded promptly via phone or email communication. Overall it was a great experience and I would recommend Gateway Mortgage for anyone interested in buying a home!

Mike ** was a great asset and information source during our first home purchase. He provided clear information and always answered my questions in a timely manner. Mike was very professional throughout the process. I never felt pressured by Mike or anyone at Gateway. Although Mike was my primary contact at Gateway, the other Gateway employees I interacted with all shared the same professionalism. Great experience overall. A++.

We chose Gateway as our mortgage provider on the recommendation of our realtor. Her advice was solid. We were able to close in less than 30 days, and I really appreciated the short status update videos. They kept us informed about the process, warned of pitfalls to avoid and let us know what to expect next. Alyssa kept us informed via weekly updates and patiently answered our questions. Chris was present at our closing, which was a nice touch. I would highly recommend Chris and his team if you need a mortgage.

I’ve worked with Chris ** from Gateway twice and never had anything less than a great experience. Chris and his team are very attentive and always respond to any questions or concerns quickly. They were a huge help in walking me through my first experience buying a home and doing a refinance. Would highly recommend working with them for anyone!

The entire buying process was an amazing experience. The team from Gateway was very informative and gave me information step by step, soothing any worries along the way. This is by far the easiest transaction I have ever encountered in buying ANYTHING!!!

Mary ** made the process of refinancing as easy as anyone could possibly make it. It was simple, smooth, and ended with just a few signatures that will be saving us money monthly. Gateway Mortgage has always been easy to work with and I appreciate the site upgrade as well.

My boyfriend and I bought our first house a year ago. We had absolutely no idea what we were doing. Heidi answered all of our silly and naive questions and made sure we understood everything. We also refinanced about a month ago for a lower rate and Heidi came through for us again. I wouldn’t trust anyone other than Gateway Mortgage.

Gateway Mortgage, and specifically Molly **, were absolutely fantastic to work with. Any time we had a question she was available to discuss and she walked us through the process step by step. We will recommend Gateway Mortgage to everyone we know.

When I was ready to refinance my home Victor made the process very painless! Fast and courteous through the whole process. I would highly recommend Victor ** for all your refinancing or first time financing needs! So if you're looking to refinance your home or wanting to use the equity in your home he's your guy!

Overall great experience. Very informative throughout the entire process. They got us the loan that we wanted and always had our best interest in mind. We would absolutely recommend them to our family and friends. We look forward to our continued relationship!

I have bought quite a few homes and by far Lou ** was the best lender to work with. He made the process so seamless that it was the least of my worries while selling and buying homes. I cannot say enough good things about his dedication to ensuring I was fully informed and completely satisfied. This guy should be in charge of showing all the other lenders out there how it's done. I am not the easiest client to work with, I have an extremely busy work schedule and travel a lot. That didn't impair Lou's ability whatsoever to make it all happen. He was my glue in this process and I am thankful that he was there.

Leslie ** and team made the home purchase super easy. All of our interaction was always personal, and she could answer any question we might have! I would definitely recommend Gateway Mortgage to anyone who might be buying or refinancing their home loan.

The ladies and gentlemen at Gateway were awesome helping my wife and I get a loan for our new house. They were all very friendly and professional every time we talked and went in. I would definitely recommend Gateway to anyone. Thanks guys!

Michelle was very rude and would never answer the phone or wouldn't call back. I would use Gateway again but only if I could specifically deal with Pam. She was very positive and professional unlike Michelle. Other than dealing with Michelle, the remainder of the process went smooth.

Everything about the process went very smooth. Everyone we dealt with helped in any way possible from the start to the finish. Even after everything was done Chris made sure we were satisfied and ask if there was anything else he could do.

While the app and closing process was ok, dealing with this bank after the fact is terrible... I make my payments on-line and for the last 3 months I have been unable to sign to make said payment. The customer service people will take my payment and charge me $10 even though they acknowledge that their system is all messed up. My password is never any good even after I've changed it. I will be refinancing my mortgage as soon as I can...

It was a wonderful experience. Fast and very helpful! I would recommend them to everyone! Trica and her team help is with credit. We worked on matter for months! They were right there the whole time to answer question and help!

The staff was amazing to work with. They communicated great and kept me in the loop with the process. The entire process went smoothly. I have zero complaints. I would definitely recommend Gateway to all of my family and friends!

I was looking to purchase a home and so I got a FHA loan. Gateway was preferred by the real estate agent I was working with and when I went through the mortgage process, it was very smooth. The loan staff were great too. They were very helpful with getting documents ready for the process and giving me all the information. They made everything very easy. My loan lady officer was very available and always there to respond. Application to closing took about 30 days and all was within the timeframe. It was perfect and I was very pleased in working with Gateway. This is my new first home and it's great.

I was buying a home and the real estate lady who was a friend was helping me look for houses. Her daughter works for Gateway, and their rep was really prompt with answering the phone and calling me back. I had no idea what I was doing with anything and she went above and beyond doing extra things to help me out. Any time I had a question about anything, there were other people that I should’ve called and asked, but she went ahead, didn't hesitate and took care of it for me. The process would've been sooner, but I had to stretch it out a little bit. They wanted to close before I was ready, so we had to extend it out a couple extra weeks ‘cause I was living somewhere and I had to give a notice.

I bought a new house and applied for an FHA loan from Gateway. It was a painless process and I was very pleased with the service from start to finish. The online application process was a little lengthy but it was sufficient. But they got a lot of preliminary information that wasn't necessary for the pre-approval part. For me, it wasn't an issue. But if somebody is time-crunched, they may stop halfway through it. Other than that, they did great and they got the work done. They were adequate with what was asked of them and I didn't have to do anything extra to pull them along. Also, they were very adept and knowledgeable of the market. They have made it a pleasurable experience and I'm satisfied with that.

I don't normally leave feedback, so just the fact that I am leaving a comment, speaks volumes. They were AWESOME! They made the home buying experience easy and convenient. I will definitely recommend friends and family. If you're looking for someone to get the job done... call Amanda and Jeremy.

I was looking for a new home and what I found was an unfinished one. Gateway Mortgage was one of the very few lenders that would loan on something like that, so I went with them. I worked with their rep named Shana and she was very awesome. It was the second mortgage like this in the area at that point, so we had some difficulties through the way. But it was never with the mortgage company. It was because my house was almost classified as duplex instead of a full family home. It has two stories and the staircase was on the outside. But we talked with the assessor and the group, and we found a solution for that. We had to have it re-assessed after that point, so the process took a little longer than it should have, mainly because I had to have the assessor go out there twice.

Met Tory ** in May 2019. He took our information and started to work on our loan for our house in Idaho Falls. There was so many up and downs because our house in Anaheim fell out of escrow 2 times. He had to rewrite the loans 3 times and never gave up that we would make it to Idaho Falls. We thank Tory very much for the great loan he got us. Thank Helen ** for introducing us to Tory. A great team.

Gateway Mortgage was recommended by my realtor. So, I applied with them and everything was pretty much online. Their website was user-friendly, really easy to use, and very clear. And they showed documents back to us for signing. Also, the rep I worked with was good. She responded quickly and accurately to most things. But there was one instance where we had some confusion on an issue. When we were trying to get closed on a certain timeframe, there was some information that wasn't conveyed to us that delayed the closing. Some things are inevitable, but not having that communicated to us was a little disappointing. Still, my overall experience was really positive with her. This loan was for a new home and from what we can see, the terms and rates that we got were all very competitive as well. We're satisfied with them.

I was looking for a house and due to a referral, I signed up with Gateway Mortgage. The officer who assisted me was fine but the process was difficult. There were a lot of mistakes and delays along the way due to the lending side. But the whole application and underwriting process didn't take longer than any other house I bought. Still, it was not a wonderful experience and there are quite a lot of things that they need to improve on.

Amul was exceptional on his service and so was his team. Everyone was very polite and professional. They guided me through every step of the way and made sure I was comfortable with every decision I made. I am a first time home buyer and they couldn’t have made it easier for me. I would highly recommend this company and their staff.

Gateway Mortgage's online application process was fairly straightforward and simple. There were online signatures, then we printed it off for the secondary signatures and we were able to do it through email. We started in March because we were building a house and wanted to get pre-approved, then we closed in September. Working with Gateway Mortgage took a lot of the stress and the questions out of obtaining a mortgage because Lauren, our loan officer, was very thorough in the way she brought the information. She was always available to us and locked in our interest rate on a Friday at 6:30pm. She went above and beyond for us. I would recommend her to anyone looking for a mortgage.

We dealt with Tina **. She was the most thorough and patient broker that my husband and I have ever worked with. She took time to explain the process and detailed every option for us. Truly, a wonderful person and would highly recommend her to all of our friends and family should the opportunity arise.

We really enjoyed working with Dani and her staff. They always were just a call away and able to tackle different situations as they arose. We would not hesitate to recommend them as they are a great advocate for the home buyer.

Jamie ** was the best loan originator! He was very helpful through the entire process. He went above and beyond to help us meet Freddie and Fannie Mae's criteria even though we couldn't provide the usual documentation due to the terms of our retirement. We will definitely recommend friends and family to Jamie and to Gateway for any future loans.

I was very satisfied with everything Kandi did for us on getting this home loan. I'm a first time buyer and she made our experience understandable and with very little stress. She is very professional at what she does and I would recommend her to anybody looking to buy a home. Kandi is an awesome woman and very good at her job. My hat off to Kandi and thank you so very much.

Gateway came as a referral from a real estate agent and then I applied for mortgage with them. The process took about three weeks and the officer that I worked with was very good.

Very satisfied. They were very prompt with all the processing from the time that I contacted them to the completed process. All of the transactions were done by email and over the phone. At time of closing, all the paperwork was complete and up to date.

I got tired of paying rent, ultimately, and so I got a USDA Rural Development loan program. The realtors that I got involved with were in the same building as Gateway, so they're who I went with. Gateway did their job very well, however, I had some issues with the process because I underestimated the entire home buying process. There were things that I didn’t take into consideration, including how extensive it was dealing with an unethical seller. So, I had a hard time with the process a couple of times and there were some times where I just wanna pull my hair out, but it had nothing to do with Gateway as they did everything that they were required and asked to do. They went through all the procedures and processes.

Gateway pre-approved my wife and I for $310k. We then put in an offer for $305k. Our loan officer had the worst possible communication ever. Only replied to emails periodically and kept losing documents we’d send him causing our close date to be pushed back further. They then told us 1 day before close that they couldn’t do the loan costing us $350 for an inspection. $550 for an appraisal. And to finish it all off they refused to provide a clear denial letter for us to get our $2500 of earnest money back. Do not USE.

Mary,

Compared to moving and everything else buying a house, Gateway was the easiest part! Jackie ** was fantastic, explaining every step of the way. Thank you very much for all your help! I will definitely recommend to all my friends!

My wife and I had a wonderful experience working with Steve ** and Gateway Mortgage on our loan for our new home. Steve is extremely professional and was able to secure an excellent interest rate with a quick turnaround so that we could buy a house in a very competitive housing market. I would highly recommend him and Gateway Mortgage to friends and family.

Toni & her team made the entire process so easy & stress free!! They kept us in the loop and went through everything step by step!! This was the easiest & efficient process we have ever gone through in buying a home. We would highly recommend her & her team!!

Very attentive active prompt and helpful. Easy peasy smooth sail. So thankful for the knowledge they provided me. I learned a lot and was educated on all questions that answered that i was inquiring about. Isaac ** and Margaret ** was amazing. Sheila ** amazing since closing day the relationship and gotten even stronger. Maryln very helpful. So blessed.

Gateway is an awesome mortgage company! Staff was outstanding and services immaculate! I would refer and recommend family and friends to Gateway any day! It truly was an epic relationship working with Gateway staff and all affiliates to make my journey a success!

I applied for a mortgage to get the most of my investment on a new home so I didn't have to buy with cash. With the rates nowadays, I thought that would be a good financial decision. I met one of Gateway’s executives and I thought that he was extremely competent and he was very eloquent selling his product. So, I felt very comfortable going with Gateway.

Jana ** is simply amazing. Her passion to help and inform on the buying process is second to none. If the rest of the staff with Gateway is half as diligent and sincere, hands down there would be no other company worth using in purchasing your home.

We have bought and sold many houses. This was the fisrt time working with Gateway - and we were very happy with how quick and organized everything was. It was the easiest and smoothest closing we have ever experienced. I would highly recommend Chris at Gateway Mortgage to all my friends and family!

My experience with Gateway was amazing. They were very kind and helpful with the whole process. They were very punctual when it came to replying to our questions, and knowledge on things we didn’t know. I would definitely recommend Gateway Mortgage Group to anyone buying a house.

Lori ** is my loan officer, and she was exactly the type of person I needed on the other end of the line -- patient to explain everything, reassuring when I was at my most stressed, and persistent when I needed a push to meet a deadline. This was especially important because I had one offer fall through, and the next one needed to turnaround very quickly for me to have a new place to live in time. She was able to help me close in 3 weeks from the offer acceptance! At the beginning of our conversations, Lori basically let me name my desired monthly mortgage payment, then worked backwards from there to determine what kind of offer I could afford to make, and how much downpayment I would need. She was thorough in anticipating my costs, so there were no big surprises at closing. I am really impressed at how accessible she was throughout the whole process -- she's a really hard worker and gets the job done.

I got a new home through Gateway Mortgage and I had a decent experience with them. I just wish there could be a little more communication going on between us and their rep. There were a lot of last-minute stuff coming up that could’ve been told in advance.

Shopping for a loan can be stressful, but the team at Gateway Mortgage made it super easy for us. They were always available to answer all of our questions and kept us very well informed through the whole process. Deon and her team are the best!

At Mortgage Gateway, our representative helped us achieve the house we own today. Being first-time homeowners, we had plenty of questions. She was patient and answered our questions thoroughly and transparently. We couldn't have asked for a more pleasant experience! Thank you so much!

I couldn’t be happier than I am with Gateway Mortgage. I worked with Alba ** and she was excellent! She made sure I understood every step of the loan process. Every expense was explained and there were no surprises. I fully recommend Gateway Mortgage!

Frank and Don were wonderful throughout my first time home ownership. They were easily accessible and couldn’t be more pleasant when answering any questions I had. Frank made you feel as though you were visiting with a friend who had your best interest at heart. I would highly recommend Gateway!

Deidra and Stephanie went out of their way to be helpful and informative throughout the process. The process went through as promised and they helped ease my worries about the procedure. Yes, I would recommend Gateway to my friends. Thank you for your help.

It was a great experience. It felt like family being there. Gregg and he's family helped me all the way and without him and my realtor I would have never got a house. I've have bought 2 other places in the past and everything was done by phone and it was a pain. I like the fact I can see whom I'm working with. I would recommend you guys to anyone who needs a mortgage and 100 % happy with everything they've done.

Kandi ** in the Wichita office did a great job. She was very friendly and professional. She responded in a timely fashion to all of our questions and or concerns. We will recommend her to any of our family or friends who are looking to get a home mortgage. Thanks Kandi!.

Mrs. Danielle was great! She is professional, patient, friendly, helpful, on time, and she is super good at numbers. Thank you Danielle and thank you Gateway for making my dream come true! I will definitely recommend your services to my family and friends, and I hope someday, you can help me again!

Amber made the loan experience the best I have had. In all honesty I will recommend her to everyone I know that may even be looking for a home loan. I have been a staunch USAA supporter but the service provided was better even than with them (I never thought possible). I would return to Amber for any home loans I may need in the future. In all honesty I wish I could use her for any loans ever that I need no matter the subject or purpose of the loan.

Chris ** is the best. I'm very happy with all the service that I got from them. Very knowledgeable and always helpful. He really goes an extra mile to help me out, doing business with him is fun and easy, I know I'm in good hands.

Great service, helpful, they go the extra mile. I can’t say enough on how fast they worked to get my loan processed and my house closed. Kept me in the loop throughout the whole process updating me all the time which I greatly appreciated. Jason is great!

It was an amazing experience and smooth process. Sue ** was amazing. She was in top of everything from the first day we meet and talked. She is an amazing lender and will come back to her and recommend her to anyone.

Purchasing a new home while you live in a different state can be difficult and stressful. Miss ** relieved a lot of these pressures. She found me an affordable mortgage in a very short time. Her communication was daily. She explained where we were in the process and what I needed to do to complete my journey. I bought a house out of state and moved in four weeks later! I believe this would not of been possible without her dedicated effort. I would highly recommend Gateway Mortgage Group.

Was preapproved for conventional. Then was told I had to go FHA. Therefore I had to hand all of my equity for the sale of my home at close. I was referred to a credit repair guy by Toby at Gateway who asked for $1500 upfront before he repaired credit. He then wanted an additional $1500 At close. The only reason my credit score went up was because I paid my debt below 30 percent. The consumer credit law prohibits any credit repair to charge more than a $300 consult fee prior to successful credit repair. I was taken advantage of and threatened by the credit repair person after close. I am unhappy with the total experience with Gateway. My interest rate was still 4.25 percent after paying credit repair and all my debt off. Then I was shorted $100 at close that was refunded by the title company when my realtor disputed it with Toby at Gateway.

We are very pleased with the professionalism and responsiveness we received from Elizabeth ** and Chrissi ** in the processing of the loan for **. We had used another brokerage and were frustrated with the lack of attention and efficiency we received from that company. That caused us to switch to Gateway Mortgage at the suggestion of our Realtor Linda **. It was a excellent suggestion and we could not be happier with all of the service we received from Elizabeth, Chrissi and their team. They are a great value to your company and excellent representatives. Thanks again. Karen and Mike.

Financed my Barndominium. Terry ** at Gateway Mortgage made my entire process very easy from qualification all the way through closing. All loan documents were signed via secure email. Any questions that needed answer he was always very responsive. I highly recommend Gateway!

Our experience was excellent. Everyone was extremely helpful and always responded quickly to all questions. The process was easy and clear with the help of Gateway and all of the employees. We are first time buyers and had lots of questions and Gateway put us at ease every step of the way.

This was my first experience with a mortgage company and purchasing my first home. Carol and the staff were amazing. Carol was always there when I needed to ask a question and responded quickly. Very informative and helpful after approval.

Kristy ** was awesome. The whole process went without issue. Kristy kept me informed the whole time as to where we were during the loan process and what to expect in the future. Kristy was even available on a Sunday to answer a few questions that I had. This was my second loan with Gateway and if I need a third, I will definitely use Gateway again. I would absolutely recommend Kristy and Gateway!

Service and entire process has been EXCEPTIONAL! Kandi ** is the best. Made process easy, kept us on track with dates, information needed and any concerns. She is truly outstanding. Was always accessible even after hours. She is the BEST!!!

My realtor recommended Gateway and I’m so thankful she did! I had a lot of questions as a first time buyer, which they happily answered and explained things to me in a way I could fully understand. I wanted to know more than just where to sign my name and they were all absolutely fantastic with my home buying journey. Thank you!