Gateway Mortgage Group Reviews

I needed a house to move into and I went with the Gateway Mortgage for an FHA loan. My real estate agent was a friend of one of the Gateway workers, so they both helped me get the house and the application and closing process took two weeks to complete. It was good and I liked it. The loan officer I worked with, Heidi, was also great. She was calm, helpful, and patient. I'm really happy right now because I found my home, so Gateway helped me a lot.

Team Taylor is awesome! Jill, Jean, Lina and Kim are great to work with. They kept me informed all the time which allowed me to stay on top of my home buying experience. Everything appeared smooth and easy, thanks to the expertise and great customer service Team Taylor provided me. I highly recommend Team Taylor of Gateway Mortgage in San Angelo TX for your home loan needs. Check them out!

I appreciated all of the communication and explanations by Josh. He was quick to respond and never seemed annoyed at explaining details to me. There were only a couple of instances where a different department or a third-party would contact me asking for immediate responses, which I felt could have been more organized and better communicated (in advance) to me. That part felt stressful, but Josh ** was very good at making things work out smoothly. I would highly recommend him.

I enjoyed working with the Gateway Mortgage group. I felt as though I was part of their family. Stephen, Melody and Jason helped me with every aspect and helped steer me into qualify for my loan quickly. Even though the underwriter was tough they made things seem so easy with their guidance and personal involvement with me. This was the best experience that I've had so far in purchasing a house.

I couldn’t have asked for any better experience. Isaac ** was amazing to work with. Made the whole thing easy and was always available (even outside work hours) to answer any question. Quick response time and very knowledgeable and respectable. Great with teamwork involving all parties as well. Enough good things could not be said! Highly recommend.

I don't think I can be any happier with the way Aaron and his team help me through the process. Gateway Mortgage exceeded my expectations. Everything went very smoothly and I would definitely refer them to friends family and anybody on the street. I will most likely be coming back to them for any future mortgage needs.

Gateway Mortgage was very easy to work with, Tami ** & Lauren ** were both awesome & made the whole process very easy, knowledgeable & helpful, made the whole experience a good one. Would highly recommend these girls & Gateway Mortgage.

I used Gateway Mortgage for 2 home purchases and they never disappoint. The experience was excellent. Everything was fast and easy and the staff is amazing! I will definitely be a life-long customer. Don't waste your time with anyone else.

Gateway did everything they promised to do. They accomplished it within the timeline they told me. I went to two other companies before then and they could not accomplish what I needed to do. I highly recommend Gateway to anyone trying to do what I needed which was to refinance my home and get cash out. Thank you Gateway.

Jeff and his entire team at Gateway Mortgage were a pleasure to work with. I was mortgaging a new rental property. It was amazingly simple and straightforward. Jeff came highly recommended by a realtor friend, who deals with lenders daily. She was SO right that Gateway and Jeff ** are the best. I will recommend Gateway to all my friends.

The team at Gateway Mortgage was very professional and assisted me throughout the process. All questions were answered in a timely manner and I was kept apprised of the progress along the way. I would highly recommend them for your home financial services.

This is a hassle-free experience. Amber ** was absolutely fabulous. We got a good interest-rate and everything flowed smoothly with no hiccups. I would recommend Gateway to anybody and everybody. There were times I got nervous but Amber helped calm me down.

This is the easiest company experience that I have ever had to comment on. My wife and I were discussing that of the nine houses that we have purchased through the years this was by far the smoothest and easiest one ever. This group were on top of things right from the start and it continued through closing. If anyone has the privilege to work with this company then I highly recommend it. I can say with 100% certainty that should I purchase another house then I will certainly be working with this company and I encourage anyone who is house hunting to absolutely use this company!!!

Our experience with Gateway was excellent. We bought a new home and it was a first home purchase. Gateway was really excellent in helping me through the process, that's why I went with them and got a mortgage. With my credit situation, I was kinda nervous about it. But they made it happen, and that was the best thing. It was pretty easy to get hold of their rep, too. Just sent them an email, and they responded pretty quickly when they were not busy. The rate and terms were perfect as well. It was exactly what I needed to know. Everything was good. The only hiccup I ran into was they kinda messed up on the closing cost. It was $600 more. But other than that, there was no other problem.

Mr. Christopher ** of Albuquerque NM was incredible, I was so nervous and honestly, very worried I would be taken advantage of. Not the case, Mr. ** made the entire process hassle free. He was professional, on time and always available to help with any questions or concerns I had. The closing went smooth and I am now a proud home owner and I’ve never been so happy. Thank you Christopher ** for being a solid, honest businessman with outstanding integrity. I recommend him all the time.

Kristy ** from Frisco, Texas office was extremely helpful, patient, fully answered all my questions, and even contacted me after her work hours in order to request documents from me; in order to get my refi closed on asap. Kristy even realized that Ali was paying $1,000 more a year in homeowners insurance, than I needed to be. I had no idea, but ended up getting a fabulous rate with another insurance company, due to her being so observant.

James was an awesome and exceptional expert in helping us get the best possible mortgage for our first home. He worked diligently with us throughout the entire process and helped mitigate any delays and navigating us through the documents necessary to obtain the financing that best fit us. He was available anytime day or night to answer our question and to keep us in track all the way to the finish line. I can’t say enough about how helpful he was to us and how exceptional he is at what he does!!!!

My loan originator was Cindy **, she was very knowledgeable and helped me with the whole loan process in a seamless transaction. I had a certain amount of time to get the loan and she was able to manage the whole process and get it done. I also have to thank her whole team for their efforts in making sure the closing was expedited due to circumstances out of their control. This mortgage company has their stuff together. If you want somebody that works for you, then this is them! Thank you all for your help getting into my new home!

Going through the process with them was a breeze. They kept constant contact with us and gave us updates and kept us in the loop as much as possible. I would definitely use them again if we ever decide to get another house. A+ service and wonderful staff.

I worked with Andrew and Jennifer for the mortgage on my new home. I reached out to Andrew on several occasions about preapproval letters for different homes. He was always kind and helpful. Once my offer was accepted, Andrew and Jennifer reached out for a few documents. They kept me updated and made the process easy.

Gateway Mortgage should be the company you use for your mortgage needs. Their customer service is impeccable and far exceeds any other mortgage groups. You'll receive a weekly call from them checking on the status of your home, address any concerns and/or questions, and just let you know the status of your mortgage process. Would definitely recommend to anyone and everyone.

We really enjoyed working with everyone at Gateway, learned a lot along the way. A special thank you to Deb ** and Robin **. These women are the best. We highly recommend Gateway Mortgage!!! For all your home buying finances we are very happy. Thank you again.

As a previous local business owner, I always appreciated when clients took the time to share their experiences with me personally and via searchable business review resources. The good was always encouraging and the bad was an opportunity to reevaluate and learn. Our first lending experience with Gateway was fantastic. Our lending representative did a wonderful job guiding us through the loan application process all the way to closing. We not only enjoyed the experience, but we loved supporting other local corporations making a positive economic impact in our community.

I called a couple of companies for an orientation of a VA loan and from all the companies Mrs. Kim ** was the one with more knowledge, understanding and more professional on her explanation. The process it’s not easy but she make it smooth for us as buyers. She is a huge asset for any company. I would definitely do it again with her.

Mack was proactive and receptive to my questions. He made me feel comfortable through the entire process. All items I requested were provided in more than a timely manner. I was surprised at his willingness to work at all hours. It does not get better service than Gateway.

Roger ** was very professional. Always answered any concerns or questions I had. Even was there during my closing. I was very happy with all of my interactions with Gateway Mortgage. I will definitely refer others to this company. Thank you for great service.

I was a little disappointed in how long it took and that they were wanting stuff at last minute but it was all good. It wasn't anything against them. It was all good and I'm very happy with the outcome of the whole thing. They worked their ** off for me and I'm very grateful and finally after a lifetime I'm a home owner. For me and my 4 children thank you TARA!!!!

My Loan Officer was Casandra **. Casandra was very professional and patient with me. Casandra was referred to by my Property Manager in Santa Fe. I in turn plan to refer Casandra of Gateway to anyone asking me about a mortgage loan. Aggie ** also assisted Casandra in processing my Loan. I like the small info. movies. Casandra made sure that I understood what was going on and why throughout the entire loan process. This surely was a success story. Thank you for making this happen.

This was my first time to purchase a home and I had NO idea what to expect or what I was doing. The Gateway Team Chisum was absolutely fantastic! They were in contact with me weekly to keep me up-to-date and to see if I had any questions. The update videos that they sent out personalized to me were also a great thing to keep me posted on where I was at on this journey and what the next steps were. Gateway made this experience a great one and made it with as little stress as possible. I HIGHLY recommend Gateway Mortgage to anybody that is out there looking to purchase a home, whether it be their first home or their fifth home. Gateway made this journey as smooth as possible and I thank them for that.

The loan pre-approval was done with a few hours and to top it off were able to close a week early! Kathy ** and the whole group was top notch!! We will definitely recommend Gateway Mortgage to family and friends!

We had such a great experience with Gateway. They were on top of everything through the whole process. They answered all of our questions in a timely manner. They walked us through every step with lots of detail this being our first home. They made us feel so confident through the whole process by telling us what would be best for us, our budget, and all the little things that go along with buying a home. Their customer service is top notch and the whole process ran so smoothly. We couldn't have asked for a better mortgage company.

Jeff ** was WONDERFUL to work with! He made the entire process seamless, always on top of everything and always in contact with us, to let us know where we were in the process! LOVED our experience with Gateway Mortgage and would highly recommend them.

Very satisfied with my loan officer Claudya **, which guided me from start to finish, smooth transaction, she was always there to answer any questions or concerns, surprised to see her at Closing table making sure my loan close and I get my keys. Highly recommended her and Gateway Mortgage for any of type of loan. Thank you. D

In spite of all the challenges, our agent was very supportive every step of the way, keeping us on track with each phase of the process. Even when we were reconsidering the deal, she encouraged us as first time home buyers to hang in there, and literally carried us across the finish line. We definitely couldn’t have done it without her timely coaching and assistance.

I have worked with Gateway twice now and have always been helped quickly. Becca and Andrew have been very helpful and have always been available if I have any questions. They are the Best!!! When I buy again I will be sure to include them in my Investing plans.

My Gateway team were excellent! Fast, friendly and accurate. They eased my frustration and anxiety of the re-financing process. They were always fast at responses and had a great attitude answering my questions and concerns. I will definitely be recommending Gateway Mortgage to friends and family. Thank you so much!

You definitely need patience but is worth it. It seemed like the process was forever. Make sure you have good communication with the mortgage lender. Ask lots of questions. Thank you very much, Dani. I know I will enjoy my new home and location.

Larry contacted me after doing an online app with lending tree. My husband and I were Extremely PLEASED and impressed with the speed and ease of the entire process. The whole experience was quick and painless. I will use them again in the future. Thank you Larry ** and Team.

Kim and her Staff were all nothing but true professionals. Very helpful and knowledgeable. Always putting the Client first. She should be commend on the quality of service she provides. I would highly recommend Kim to any other Veteran. If I purchase another home I would reach out to her. John

What can I say? This experience was very exhausting. I drive and I’m mostly on road and to be doing paperwork and concentrating on the road is very difficult but other than that I appreciate Gateway to lead me the way little by little the process in purchasing a home. I thank Victor ** and his staff for helping and being patient with me. I hope in the long run to do more business with them and for Gateway to keep having people like they have right now. Thank you.

My wife and I knew we were moving to the great little community of West, Texas, but we just needed some help getting there. After our realtor helped us identify the right property, Joey and Rose, with Gateway Mortgage, were able to help us secure financing that beat a nationally-recognized and well-respected company. The decision paid great dividends through every phase of the process. Their personal, yet very professional, touch, and willingness to go above and beyond made us comfortable - and extremely grateful - for our decision.

While moving from MD to SC our wonderful realtor, Allie ** introduced us to Gateway Mortgage and Brian. He was key to our move and was helpful every step of the process. They were always available to answer our many questions and worked hand in hand with the realtor throughout the process. I would 100% recommend Brian and Gateway. Sincerely, Jeff and Pat

Michelle was amazing!! She texted me back within five minutes no matter what day/time it was! The night before closing we had complications and she was there for me with suggestions and recommendations! She was polite and helpful. 10/10 would recommend!

Josh ** made this process quick and effective as I was a first time home buyer, please use him for all your home loan needs, he will answer all questions you need in a timely manner. Best people to work with. Thanks, Josh you went up and beyond to help me out.

The folks at Gateway were very efficient and helpful with this transaction. It took longer than anticipated but it was a governmental agency that was the holdup not the people at Gateway. I would recommend to anyone looking to refinance or get a mortgage to use Gateway.

We are so pleased with Gateway Mortgage Company and Carol **. She walked us through the process with ease explaining every step. We would recommend them to anyone wanting an efficient knowledgeable firm with the client being their priority, smooth process with amazingly quick closing.

Not one single stressful moment in all of our mortgage process! Ben ** was awesome to work with. We will only use Gateway from now on! Everyone always says buying a house is stressful. Not for us! We were able to sign most thing electronically up to closing which made the process very efficient.

I was absolutely shocked at how helpful Gateway Mtg was! I thought I would never be able to own a home, and they made it happen! EXCELLENT service!!!! They treat you like family! I now have a home for my four kids and myself and as a single mom that's a pretty cool thing to tell people. I wouldn't go anywhere else for a mortgage and I will tell everyone I know to contact them! They walked with me through every step and explained everything. It was seamless!

Cody and the team at Gateway made my first time home buying experience fun and easy. I was afraid because I didn’t know what to expect and thought it was a hard process but it wasn’t because I was taken care of by the Gateway team. They all were very responsive and professional. Thank you Cody and Gateway team for making home buying easy for me and my family!!!

I recently purchased a home with Jimmy **. Mr. ** was helpful, professional, and made the whole experience easy. I would recommend Gateway Mortgage to anyone looking to purchase a home. Mr. ** was pleasant and honest. Everything work out great and I am loving my new home.

As a first-time real estate investor with a little natural trepidation, I really needed to have a good first experience. The Bighaus team delivered an absolute seamless process - way easier than previous experiences financing my own primary residence. I cannot state it more emphatically, Team Bighaus made the process so easy and provided exceptional guidance, taking into consideration where I am today and what my longer term goals are.

This entire process was so smooth and easy! Greg coached me the whole way through and I really trusted him. I was very impressed with the professionalism yet friendly attitude of everyone we worked with. Would definitely recommend! I will be sure to tell my friends and family about this wonderful company and the great experience we had with them!

I had an absolutely phenomenal experience with Gateway Mortgage! I was dealing with a different loan company before Gateway and had a bad experience, but Gateway was able to quickly get me back on track to close by my preferred closing date!!! Toby and Elissa were so nice, professional, and always responded within an hour or less whenever I reached out. I HIGHLY recommend Gateway to help you get your home!!

My wife and I just bought our first home and coming into the home buying experience, we were definitely intimidated by the process. Our experience with Gateway Mortgage Group, however, absolutely exceeded every expectation we could have had. From square one, we were treated so kindly and with such great understanding of my wife and my inexperience with the home buying process. We were walked through, step by step, and it could not have been a more pleasant experience. We are so appreciative of how thoroughly and intentionally they worked on our behalf and we will exclusively recommend Gateway Mortgage Group to anyone we know who will be buying a home soon.

This was the second time I have used Brent ** for generating my home loan. He was great both times. His communications along every step of the process was excellent and I would recommend him (Gateway) for anyone considering purchasing a home loan.

Amul ** is all I have to say. He was knowledgeable, patient and kind. He guided me through the process from start to finish and now he is helping others that I know. My house is now a home all due to his wonderful professionalism.

I recently went through the home buying process for the very first time, and let me tell you it can be a little bit intimidating. With all the questions I had and everything I didn’t know about the process as a whole, it was invaluable to have someone I could trust to help me through this. And that’s exactly what I found at Gateway Mortgage. Dave was there day or night, answered any questions, and generally made this whole experience the best it could have been. Thank you Gateway, and thank you Dave, I’ll never forget it. Jesse

Overall, my experience with Gateway was good. That happened a lot quicker than what I thought it was possible and it was a lot smoother, too. And from what I’ve heard from other people that bought homes, it was kind of a hectic, frustrating process, but it wasn’t. I didn't feel that way. Their process was good. It was just up to me to get the documents as fast as I could. The documents were sent to underwriting a week and a half before my closing date. I was late on getting some documents they were needing. The rep I dealt with kept me posted throughout the process. She answered all the questions I had. I’ve got my house now. I would definitely recommend Gateway to family or friends.

It was my 1st time buying an investment property, Gateway Mortgage Group have made the loan application process a stress free experience. They are also able to close loans that the big traditional banks can't. I am on my 2nd property now and I am still with Gateway.

We bought a new home. We were previously with Gateway so we went with them and obtained our mortgage. The application process was easy. We applied for it, emailed, and waited for it. The whole process took about thirty days.

Candi was very professional and helpful. I had lots of newbie questions as a first time buyer and probably a few more than normal being a somewhat detail oriented person. Candi ran all the numbers and showed me how easy my home buy would be. When I had more newbie questions about the closure paperwork she walked me through everything so I knew what it all was and didn't have any surprises on closing day. The application and processing was all handled without incident or hassle. I just left everything to Candi and reviewed/signed stuff when she needed me to. Hassle free experience. I would recommend for anyone.

Elaine ** [Loan Originator, NMLS **] and her team is GREAT! She is very knowledgeable, humble, kind, and just AMAZING! She always makes me feel at ease, and strive to have the process easy, fast, and convenience from the start to the very end. Thankful to have found Elaine and Gateway Mortgage Group!

This was my first time purchasing a home the process was so easy all because of John **! He did all the research to help us find the best path to take on this home buying journey! I will recommend Gateway Mortgage every time!

Even though they did finally manage to get me into a house, the whole process was quite confusing and I wasn't really sure if I was going to have enough money for the downpayment. I ended up paying over $2000 more than expected. The agent lost all my papers more than once, and he kept getting confused on what I did or did not send him. I ended up doing some of the work that he was supposed to do, and the whole experience was exhausting, mentally, emotionally, and financially.

We were in a very complex situation to start with due to our previous home being flooded from Hurricane Florence. The house we purchased and the type of FHA loan we were trying to get, made the situation even more complicated. It was truly a nightmare at times. But Elizabeth and everybody at Gateway were true professionals. Elizabeth and I spent so much time on the phone trying to work everything out and she was so caring, we can't thank her enough. I would highly recommend this company, this office, and especially Elizabeth ** to ANYONE that has a want or a need to get a mortgage!!!

Our real estate agent recommended Mary ** at Gateway Mortgage in Sumter, SC, when we needed to get pre-approval status in preparation for purchasing our home there. Mary, along with the entire staff at Gateway was so helpful, courteous and professional throughout the entire process. They kept us informed of every change as the process progressed. Mary's presence at the closing was comforting and reassuring as well. Bottom line is that I highly recommend Gateway Mortgage! They are outstanding!

I recently purchased a home in Orem. J. Angelo ** was my loan officer. Everything went great and I'm extremely satisfied with my experience. Angelo went above and beyond to make sure I got the home I wanted with a great rate. I would absolutely recommend Angelo to anyone I know who is looking for a loan.

We had a bad experience with another last year and spent $1000's of dollars with nothing to show for it. We used Max ** at the suggestion of our Realtor and we asked for a loan. Max said no! He gave us a roadmap to improve our chances of getting a loan and we followed that. Once we got the ball rolling, he worked with our Realtor to make sure everything was pre-approved prior to us even looking for a house. He was amazing - working behind the scenes and keeping us informed all the time. We got the loan, then we got the house! I don't want to move any time soon, but if we do need to, we will go back to Max and Gateway!

We had an excellent experience with Gateway. Our main contact M. ** was informative and responsive. D. ** kept us abreast of where we were in the process and what materials were needed. The entire process went quickly and smoothly. Would use them again.

Gateway Mortgage Group, specifically, the Bighaus Team in Washington, made my first loan for an investment property a pleasant experience. They went out of their way to make me feel comfortable and never made me feel as though I had no idea what I was doing (I really didn't have a clue). They were over the top helpful and I'm hoping to work with them again in the near future. Be sure to give Stephen, Jason and Melodie a call for your loan needs. You won't be disappointed!

Jack ** and his team in Bluffton SC went above and beyond to help get us in our home and were constantly advocating for us to get us what we wanted. We highly recommend them and Gateway Mortgage. We tell everyone we know who is mortgage shopping about Jack.

Gateway made my home buying experience easy and stress free! I would definitely recommend Gateway to any home buyer. Great communication and customer service, friendly people. I was able to close quickly and be excited about the house instead of worried about the loan.

Because of Jana ** and Sara **, I was able to purchase my home! I cannot Thank both of them enough!! There were times I wanted to give up but due to their encouragement, listening, and positivity, I stuck with search to find my home. I hope you have some sort of award to give your employees as I think you have two of the best employees in Jana and Sara and they definitely should be recognized.

A great experience with Michael **! Thanks so much for your help! Answered all our questions and worked hard for us :)!! Would not hesitate to refer family or friends to Gateway for any Mortgage needs. You guys are wonderful!! Thanks again for your expert advice.

My experience with Gateway could not have been any better. I was referred to Nikki ** by a former client of hers and she was incredible. As a first time homebuyer I had a ton of questions and Nikki was very patient with me and helped walk me through each step. I would highly recommend Gateway to anyone looking for a mortgage.

My associate at Gateway went out of his way to make certain that I was informed of all of my options. He kept me in the loop regarding the processing of the loan and was always available to answer my questions.

Awesome experience!!! Kathy kept me updated throughout the entire process! She was very professional and I felt that I was her only Client even though I know I wasn’t. I will definitely recommend Gateway and Kathy to anyone looking for a Mortgage.

This is my first loan with Gateway and was very disappointed when I went online to make a payment and at the end found out I would be charged a $10.00 processing fee. Guess I will go back to paper checks.... like this is less processing than on-line.

I learned a lot while working with Gateway Mortgage Group. The process was a smooth and pleasant experience. I will be using them in the future and recommending them to anyone in the market for a home. I appreciate the Chris ** team for all of their help and taking me serious considering I was younger than most of the clients they are use to dealing with.

Thomas and the staff in the Edmond office were extremely professional, knowledgeable and courteous. They are exceptional! From the start to the finish, they took care of all my questions and made the process simple. Thank you Gateway Mortgage of Edmond!

Wonderful staff members who are super helpful. Purchased our first home and Gateway made our experience so easy and helped us to save some money in the long run. Would recommend Gateway for any first time home buyers especially those who are using Veteran Home Loans for the first time!

Matt and his team work great to work with. They were with us each step of the way, helped us lock in the best rate, and helped us find solutions when we had some sticking points on the house we were selling.

The associates at Gateway Mortgage are all experienced and very helpful and polite. I will definitely use Gateway should I buy another home. I wouldn't go anywhere else and would definitely recommend them to all of my friends and family.

We refinanced our last home with Gateway and recently purchased a new home also with Gateway. Jeff ** was our loan officer and was hands down The best loan officer we’ve had. Overall experience has been wonderful! The only downside is after closing, we get an EXCESSIVE amount of junk mail for mortgage insurance etc due to Gateway sharing our information. The same thing happened previously when we refinanced. There is an opt-out form and I called to opt-out, but for their customers sake, this should never happen.

Our team at Gateway gave us excellent customer service. They made the first time home-buying experience much less overwhelming. From the first interaction, Mandy was personable and helpful, as well as competitive without being aggressive like other lenders we considered. Janette was calming and helped us work through all the details quickly, leading to an easy closing that was ready weeks before deadlines. I could not imagine going through this process anywhere else, and they're the only local lender I would recommend.

Amanda went above and beyond to make this transition easy for me and put in a lot of the footwork that would have made my head spin if I had to do it myself. She made me feel confident with her and Gateway. I’m very happy to have worked with someone with integrity and business ethics. I didn’t feel taken advantage of at all and had such a beautiful experience getting a loan for Gateway Mortgage!!!!

Amanda and her team were incredible! They were patient with my indecisiveness, and walked me through the process of buying my first home. Amanda went above and beyond for me! As far as I am concerned, Gateway Mortgage is the ONLY mortgage company.

An excellent company that was very helpful in the process of buying my first home. I had so many questions and Louis helped me understand exactly what I needed to know! Very professional and helpful! I would highly recommend them to friends and family and I will definitely use them again in the future!

Michael ** and his team made home buying extremely convenient. Never once were my wife and I rushed. We were always greeted with a smile. If we were ever missing paperwork or running short on time to get the information the staff was very direct with us. 10/10 experience. I highly recommend Gateway.

We're military and we're PCS-ing from Arizona. My sister is a loan officer in Arizona so she did some research for me and put some fillers out and gotten good feedback from Gateway Mortgage. The application process of Gateway was really smooth, easy, and not stressful at all. The application process took a longer period just because we weren’t closing on our house in Arizona for 45 days or so, but they worked with me for about 45 days because that was what we wanted. I appreciated the weekly phone calls to update me. They were really easy to reach and just really pleasant to work with. Gateway made the home buying experience easy and stress-free as possible, so we're happy.

I was buying a home. I applied for a mortgage from Gateway. I’ve used them three times and I’ve had great experience with them every time that I’ve used them, so just decided to use them again. The whole process took about a month. I got preapproved back in January of 2018, and then we just looked for a house for the next 16 months. They did a good job. What was really helpful was their Tuesday calls, just giving an update on where I’m at in the process. My lender was very open to my calls and to my questions. I’d definitely recommend them to other people.

Gateway Mortgage started off brilliant and strong, and they get all your information. The loan processor was awesome. Where we ran into issues was with communication on the back end with the underwriter. She asked for the same multiple things multiple times. It didn’t matter how many times I’ve sent it to her. She kept saying it was wrong even though I’m sending the same thing multiple times. And her communication sucked. At the very end, when I was at the title company getting everything done, there was some fees that weren’t disclosed in her emails that she knew about a week prior to me closing and then didn’t communicate them until I was already at the title place to pay off the down payment money. I was very unhappy with the underwriter. But I believe it was also part of Gateway. Their communication needs to improve because I’m one who plans and has contingency plans for everything.

Getting started with Gateway went as smooth as it could be. I did the application process over the phone and it was very easy. Their reps were very clear on what had to be done. They were very helpful when I had questions. I had no problems at all.

Gateway Mortgage had good personal interaction and I heard very good reviews of the quality of service. It was my first time obtaining a mortgage and Amber made it pretty easy. I signed in person and the application was pretty quick. Amber was very prompt on anything that I had questions about and getting back to me. She explained everything in full detail to where I would understand it and until I did understand it. She did whatever she could. If I had a problem with something, she looked into it. She's done all around, 100% great job. Gateway Mortgage helped me buy a house and I highly recommend them.

I sold a piece of property and I needed to move back towards McAlester. I needed to buy a home. I applied for a mortgage with Gateway. They were easier to work with compared to other lenders. The process went pretty fast too. I had my 20% down and it took less time to do than getting HUD to get all their stuff together. Gateway Mortgage was ready a month earlier than HUD was. Everybody I dealt with at Gateway was great, as well. They called me every week and they walked me through something. They told me where I was at, what we were waiting for and what we needed to do next. They were very personal. I loved it. They treated me like a person instead of a number. I also liked the rep's eagerness to get a loan through for me. Working with Gateway was great. I've recommended them to two other people I know who are hunting for homes.

Legacy Homes built our house and we went through Gateway Mortgage, their lender, to save a bit of money. Legacy Homes set everything up and got in contact with Gateway. I got in contact with Gateway, presented them with all the information they needed. My rep, Chris, got things done. I gave her the paperwork and she handled everything else from there. We were able to lock in on an interest rate quick and easy. All she needed was confirmation of me doing the loan. Thereafter, I got approved. The process went smooth and fast and everything worked out the way we planned. Overall, I got top-notch service from Gateway. I could not ask for more.

We sold our house and bought another one. My realtor referred me to Tyler from Gateway Mortgage with whom we have worked before. It made the whole process very easy for me. We got a conventional 15-year mortgage through them. The application process was quick and painless. Tyler was always super helpful whenever I'd text or call. He definitely knew the ins and outs of everything I needed to do to get my loan and get my house bought so that there would be no issues or delays. He provided excellent service. All in all, working with Gateway was very painless and it flowed very well for me.

Josh and Zeb from Gateway did a great job. And even though I knew Josh myself, I shopped around, and their rate was a little lower than everybody else’s. Josh just made everything really easy. They pretty much told me step-for-step what I had to do. Everything was easy and simple. Any time I had a question they were available and they knew right off the top of their head what the answer was. Josh and Zeb gave me their personal cell phone numbers. I called Josh 7:00 in the morning, and he answered. Gateway helped out a lot with our first home. I recommended them to one other guy, and he already signed with them.

I was buying a new home and in the neighborhood I bought the house in most of the people use Gateway, and they said that they were great and formal around the customer. So I applied for a mortgage with Gateway and the process was very simple. We drag it out a little bit due to me not being able to leave my lease on my apartment. But the process was not terrible. If I had a question, I could call and say, “Hey, I need help,” and they automatically would help me, or the next day, they would send a response. I worked with Paddi, and she was very knowledgeable with whatever questions I had. And if she did not know, she would find out and give it to me as soon as possible. Working with them didn’t make things stressful.

I would never use this company again! They have never one time assisted when asked and they would rather you foreclose than work with you. I sold my home and they are telling us that we have to pay an additional $200.00 or they will refund our payment to the title company just because they can. No real reason given and the payoff quote mind you came from Gateway not from us. The quote they gave us to show payoff was wrong and they are now telling us that we have to pay this or they will refund the money. Bully if I ever seen one! I would think even if it was our issue when you pay $130,000.00 they could eat the $200.00. Recommendation DON'T USE THIS COMPANY EVER!!!!

My husband and I wanted to purchase a new home, and we got an FHA loan from Gateway. Our lending process went pretty smooth with the lender. It took us about four months to find a place, but he had approved us to go in a month. Gateway Mortgage was good and we're glad we got the mortgage done.

We shopped around and Gateway had better rates and customer service. They told us what the process was and what we had to have to apply for a Gateway mortgage. They gave us all the information how to apply, and they helped us. They answered all our questions. We had a little bit of hang-ups here and there, but the process wasn’t that difficult. It went fine. We have a new home and we're happy.

The person we used in our previous mortgages currently works with Gateway Mortgage and we trusted her with all of our loans. So we used Gateway when we decided to purchase a larger house. It was a pretty smooth and easy process. Our loan officer has always been very helpful and very hands on. She was in constant contact and answered any questions or concerns we had. Gateway got us in the home we wanted.

Our real estate agent referred us to Gateway Mortgage to buy our house and we applied for a first-time homebuyers loan with them. At the time, we kinda looked around a little bit and they had the best rate as well as the lowest interest that we could find that would go with us. Our loan officer, Josh, told us that the process was gonna be really easy and for the first couple of weeks, it was. We just took all of our paperwork and information up there and gave it to them. Then, he ran through the numbers with us and told us what to expect for our payments and how long it would take. He would sit down and explain things to us. He was great and he helped us a lot.

Everything was great with Gateway Mortgage. They were ready to get things rolling and the online application process was as easy as everything else. Brent was really approachable and we hit it off right after the mortgage process. He was a good guy and we still keep in touch.

We got a VA loan from Gateway Mortgage. We filled out the paperwork and talked with some people. Gateway was quick with helping us. Their customer service team emailed us and kept on top of our application. Kathy, the rep who helped us, kept us in the loop the whole time. She was very knowledgeable and told us what we needed to do.

The application process with Gateway was a little easier than most people explained it to be – with the complication and the headache. It was still mind-boggling but it was good. We were purchasing a new home and I was recommended to Gateway. Somebody gave me their number so I called and went from there. The process took maybe a month and a half.

Gateway Mortgage was the second mortgage company I found. But then, they were the ones that tried helping me out as soon as possible. I went with them and received excellent service. I really appreciated the way they helped me out. They were polite and detailed about everything. The reps explained everything from top to bottom, small letters and everything. They were quick to respond too. The process of obtaining a mortgage didn't take as much as I thought it would be taking.

A friend of mine in the banking business recommended Gateway to me. Applying with them was a good experience. It was very paperwork intensive. Much more so than I've heard from others. I was dealing with a government-owned home and that made the process much more paperwork heavy than usual. Still, their reps were there to step me through the process. Jill had to go out and get a little bit of education for me as this was the first time that she had done a mortgage on a government-owned home. She was willing to do it and really went above and beyond to make sure that she can pull out all the stops to make sure that we were doing everything correctly. Working with Gateway was a great experience overall. I am so thankful that my home ownership dream has become a reality they're an integral part of that.

I got an FHA from Gateway Mortgage when we needed a house. Their process was easier than other lenders and it was really simple. Their online application process is really good. Also, I called one of the ladies at Gateway and from there, she helped me out with everything. We did everything mostly through email, mostly and their response was very quick. When I had an important question, I’d call them. I had the perfect experience. Other people should go for Gateway.

Gateway's loan officer was awesome. He got all our questions answered within 24 hours. He and his team went out of their way to help us find the best mortgage for us. It was a great experience. I recommend them to anyone.

Getting a mortgage for my house through Gateway was easy and convenient. I spoke with their reps and felt comfortable with Thomas. He was very friendly, helpful, and responsive. The process took a couple of hours max. I emailed or called Gateway whenever I had questions and their reps responded prompty.

When we bought a lake house, we took a conventional loan from Gateway Mortgage. We were told by our Realtor that the loan officer, Todd, was very lowkey and that his office manager, Kathy, was very knowledgeable. When people refer me to someone and speak very glowingly of that someone, I tend to listen. And they were excellent to work with. The process of obtaining the mortgage was very easy. They spelled out exactly what we needed. Plus, according to my wife, a child could do Gateway's online application process. It's very easy to navigate and it's not like you had to do a lot of dropdowns.

A friend of mine in the banking business recommended Gateway to me. Applying with them was a good experience. It was very paperwork intensive. Much more so than I've heard from others. I was dealing with a government-owned home and that made the process much more paperwork heavy than usual. Still, their reps were there to step me through the process. Jill had to go out and get a little bit of education for me as this was the first time that she had done a mortgage on a government-owned home. She was willing to do it and really went above and beyond to make sure that she can pull out all the stops to make sure that we were doing everything correctly. Working with Gateway was a great experience overall. I am so thankful that my home ownership dream has become a reality they're an integral part of that.

Gateway Mortgage financed my house originally so I chose them to refinance my home to get a lower interest rate and a lower payment. I did get my payment lowered and a lower interest rate but I was promised things that didn’t happen. My experience with them sucks. I was supposed to get March and April with no payments. Then, they sent me a statement saying that I owed nothing in April, but it was for my old loan. They called me last week and said that I was delinquent on a payment. I told them I got a bill from them saying that I don’t owe anything for April. They said they will have to check on it but when I called, they did not call me back.

On our second loan with them. We enjoyed the process, and we are extremely happy with the staff in the initial process. Then comes normal customer service.... nothing to write home about. One time, we were paying extra principal. Much to my irritation, there was a $10 charge. WHAT? Ok so now we send it snail mail. What a pain. This last time I sent $1600 electronically thru CHASE. Sent on April 17. Still haven't seen it applied. I called them on April 29...10 minutes with no human. Tried other number...another 10 minutes, no human. Sent them an email. April 29, still haven't heard anything. About 1- 1/2 hour to May 1st, MILDLY irritated. Doubt we will ever use them again in the future.

My Realtor recommended Lisa. We decided to reach out to her and she was fantastic. We couldn't have asked for a better experience. She walked us through the materials that we needed. We were first time home buyers and she had us understand the process, what everything was there for, what was needed, and what timelines we needed. Anytime we had a question, she was always there to answer our questions and was more than willing to explain things, as long as it took.

I was buying a home, and I was referred to Gateway. I found my loan officer through a friend, my financial advisor, and my mortgage broker managed everything. I had an outstanding experience with the rep that I was working with at Gateway. She was very timely, and she was willing to work on weekends and after hours, so she was incredibly available. I went with Gateway's conventional type of loan, and the process was steady and consistent. But near the end, although we had already been approved for a loan with them, it seemed as if Gateway was asking for more documentation than we thought was necessary. Our second submittal was an unusually high amount of documentation that was needed, especially since we were bringing 20% to the table. I would have liked to have seen a reduction in documentation. Still, overall, my experience with Gateway was pleasant. I was able to buy a home, and now I’m a homeowner.

I was going with Wells Fargo and my realtor was saying that I should go with a local lender. She made the set up for me with Gateway Mortgage. The agent that served me there was right on it. If anything changed or popped up, he always alerted me. I wished I could have gotten a lower interest rate but I can’t have everything you want. I’m a veteran and once they checked my credit score, the VA stood for the rest. Once my paperwork was submitted, it went through its own process. It was just a matter of time and it was done. Then I was told by one of the representatives that my loan was approved and what were some of the things that I would have to pay and that was it. I would recommend the Gateway Mortgage agent that I dealt with.

We wanted to get our own place. The people at Gateway were quick and reliable, and it was good to work with them. It was my wife who dealt more with the reps. There was Janet here in town, and she and her assistant were very wonderful to work with.

I needed to buy a house and I was a first-time home buyer. I had the house picked out already, so I told my realtor what I wanted to see and put in an offer the next day. The mortgage processing through Gateway was good and they worked well with me. Their rep Stacy worked hard and for long hours, and if I had any questions or concerns, they were answered promptly. I closed in 30 days after putting in an offer. Stacy worked around the clock to make sure that everything was getting done in a timely manner. I've already recommended her to my co-worker, who is in the process of working on a loan now. I've also recommended her to another realtor as well as a loan company to work through.

My realtor recommended Gateway Mortgage to me for my new home purchase. I got a conventional loan from them. Their rep Jill helped out a whole bunch and she made sure I knew everything as it was going on. We were done with everything two months before we closed and there are just some stuff at the end that we had to tie up. Jill was on top of things the entire time. I would definitely recommend other people to Gateway. I enjoyed the experience.

Awful. Went to a different broker & received a mortgage. Can't understand why my broker made me do the leg work with these idiots, but they are not only rude but hard checked my credit TWICE. Told me I had to settle some issues on my credit while another broker got me a mortgage.

I applied for a mortgage for a new home with Gateway. Everything was easy and smooth. The process took about two months but was was only because I had a set closing date that was down the road. Their reps were great. They handled all my concerns and questions promptly. I'd consider this company for a future home loan.

I got a mortgage from Gateway after a realtor recommended them. The process of doing that, however, was a terrible experience. The process itself was very detail-oriented and they weren't efficient at communicating. Basically, I was told numerous times a week for a couple of weeks straight that the thing they were asking me would be the last piece of information they would be needing. That, of course, opened up a whole new wave of things that they needed. Day after day, week after week, they come up with new information that doesn't jive with whatever the underwriter wanted. Even down to the week of closing, they were still asking for more information.

I am a veteran and I wanted to take advantage of the VA home loan to purchase my first house. My co-worker went through Gateway Mortgage to get her home loan in this area and she said that it was good. Although the application was a bit stressful, it was nothing that was so overwhelming. There were a couple of times where it was a little disturbing because I was told that it might take weeks but I called the other side where the underwriters were waiting for documentation and I got it expedited. It only took a week and Gateway definitely helped along with providing me phone numbers to call for verification, what kind of forms that they needed and documentation.

My experience with Gateway was great from start to finish. The mortgage was for a new home construction and the underwriting and application process was very easy. It was fairly smooth overall but took several months. Part of that was a little bit of waiting on taxes to get completed but no major lender issues.

We bought a rental property as an investment and turned to Gateway for our mortgage. I have a very good relationship with the mortgage lender, Stephanie. As a real estate agent, I was very familiar with the process and I do a lot of business with her. I talk to her on a daily basis. She is a hard-worker and she answers the phone night and day. She's also very detailed about everything and things are explained very well. I will always go through Stephanie for any home loan in the future, as long as she's at Gateway. Working with them, everything went well and the process wasn’t that hard.

It was my second time buying a house and Gateway Mortgage got recommended to me by the girl who helped me in buying the house. She wanted me to get with Candy, the loan officer, so I got a hold of her. She was really nice and I didn’t wanna make any changes after that. The online application was very easy and I got approved quickly. Candy was the one who helped me out and it was a good experience. Every time I called her cellphone, she was able to help me out on any questions and she was always there to give me an advice, so she did a great job.

I was in the market to get a house with my wife and she knows somebody from Gateway so we went with them. The mortgage was for a new home purchase and the process was very easy. The online application process took a total of 30 minutes. I worked with Jeffrey and he was very responsive. He was informative and let me know of any updates that were going on throughout the week. Everyone had a pleasant attitude on the phone, and very professional and well-mannered through email. My experience with Gateway was above and beyond. They helped me and my wife out through a lot of the steps that took us to own a house and did everything they could to help us in any way possible.

I came across Gateway Mortgage through our realtor. She highly recommended them and Mike, whom she just worked with in the past. She highly suggested him, so we went with him, and everything was awesome. He did a great job explaining everything and walking us through the whole process. He expedited it for us because we were on a bit of a timeline.

My realtor recommended Gateway to us and they were really helpful. I did the process online and I gave whatever information Blair needed. He was able to answer a lot of questions since I'd never done this before. He gave me his personal cellphone number so if I had any other extra question, I could call him after-hours. He made sure that if I didn't understand something, it would be easy to approach him and get those answered. We got pre-approved in September, but they repre-approved us and did all that stuff in it. It wasn't very long and we put an offer in right away. I recommend my friends to them.

I was sick of renting houses or apartments. I read a couple of reviews online and Gateway Mortgage seemed like the right way to go. They were the easiest people to work with. My girlfriend’s friend recommended someone from Gateway Mortgage’s office. The rep was very knowledgeable. He sat down with me and explained every little thing. He helped us through absolutely everything. Plus, getting ahold of him was very easy. The online application process went very well. It was fairly simple and easy. I'm completely happy with Gateway Mortgage. They were great to work with and I'd absolutely come back again.

We were looking to buy a house and we were referred to Gateway by a few people. The process of obtaining a mortgage went smoothly. We had no complaints. In addition, the rep I dealt with was great. She always kept us informed, and she was on top of everything. All in all, the process took 30 days.

We bought a new home and got a 30-year loan with Gateway Mortgage. The process was easy. There was one issue that we had. They didn’t communicate well with the brokerage, the title company regarding the down payment and how that was working. But it was resolved quickly and the process took less than a month.

I had a recommendation from another mortgage lender to go to Gateway. I went to their office where I filled out some stuff. It was all easy and I didn't have to do a whole lot. I just had to give them my bank statements and pay stubs then they checked my credit score. I had to do a bunch of stuff to get it in underwriting, but once it finally went in the underwriting, my application got approved in less than a week. So, I was able to buy my first home.

My experience with Gateway Mortgage was great. Every step of the way I was kept informed of what to expect next. My loan was completed before 30 days, in the middle of the holiday season! Overall great customer service, I highly recommend.

I was a Loan Officer for another Lender and they did not process my loan app in time for me to put an offer on a home in Boise. I later found out that they did not have enough manpower for employee loans. I was referred by a former coworker to contact Tobby **. and he was transitioning to Gateway Mortgage as Branch Manager in Meridian, ID from another Lender. Jason **. (Regional Manager) and Tobby **. took great care of me. They provided my pre-qual letter within 24 hours. They knew I was short on time and they stepped up to assist me. They answered all my questions.

We were buying our first home, and we got a RD loan from Gateway Mortgage. Everybody told me that buying a house was a nightmare, but their process was easier than buying a car, and it was streamlined. Our realtor referred us to Gateway. I called him and he did the initial credit check. After that we were approved for a certain amount and we started the paperwork.

I took a 30-year fixed loan from Gateway Mortgage. I had been in an apartment for five years and I was ready to purchase a home. I heard great things about them and everybody in the area pretty much uses them. Plus, they were able to beat my personal bank. The process of obtaining my mortgage was super smooth. Their whole team was always very responsive and helpful. Any time I’ve called Christina, she called me right back. This being my first time, she always helped me clarify things. And she was able to really explain things in layman's terms for me. I'd use Gateway Mortgage again.

We were purchasing a home and needed the financing, and a friend of ours recommended someone from Gateway Mortgage Group. We provided financial information and the process was simple and easy. The people that we worked with were very helpful and gave me any help I needed as far as just not knowing how to do anything. They were also helpful as far as pointing me in the right direction. The whole application to closing process took less than 30 days. I had more than 20% to put down, so it didn’t take too long. I would definitely recommend Gateway, specifically Matt, the loan officer that helped me. I received great service and I appreciated the help.

We moved and built a new house, and I got a conventional loan from Gateway Mortgage. They had a six-month lock-in rate. The whole entire process took a while because we were building, but the people I have worked with were great. Kenny the loan processor was awesome. She was very friendly, helpful and knowledgeable. She answered my emails and phone calls, and she got right back to me quickly. We now have an awesome house to live in.

I wanted to purchase a home and I did the application with Gateway online. The process took two months though, and I wish they could have sped it up a little bit. It was a headache. But it was probably normal. That was just the first time. I had never done this before. Besides, my experience with the loan officer went smoothly.

I'm a first-time home buyer and the online application process with Gateway Mortgage was smooth, easy and very user-friendly. Their customer service team was friendly, honest, and easy to work with. The lending process was perfect and Tom did an awesome job helping us through everything. However, the closing process took a little bit longer. It took about three months because we needed to have some work done to the house and it needed to get up to inspection. Nevertheless, working with Gateway Mortgage made the process simple and I would use them again.

Chris ** here in Omaha, NE was very thorough and detailed oriented from day one. She explained everything very well and was quick to response our inquiries. Even with increasing rates, she got us very good rate. Overall great experience and definitely recommend her.

Need to bring back option of biweekly payments. Makes it easier for customers now. I had to find a new way to make payments. Otherwise I have no other complaints. Everything else has been fine recently. Did a refinance and all involved were very helpful.

I received a correspondence from Gateway and I got a loan with them for a new home. I liked the overall interest rate and everything about the deal that they offered. Also, Josh, the rep I worked with, was fantastic. He contacted me and had to ability to make everything so I could understand it. The process was pretty easy and standard, too. From start to finish, the application and closing were completed in less than 30 days.

Had an excellent experience with Todd ** at Gateway Mortgage Group in buying my first home... Was a newbie and he walked me through everything and was professional and extremely knowledgeable. I would highly recommend Gateway Mortgage Group to anyone seeking a high end experience. I feel truly grateful to Todd for making my first experience such a great one. Thank you again!

Excellent customer service and support from Chris ** and his team in Norman, Oklahoma!! Our experience with Gateway Mortgage and the title company were top notch. Gateway's email follow-up and support through the process are one of the best we have seen.

We had worked with a large mortgage company for over 5 months. We always got the runaround when we called with questions, never got straight answers and never knew who to talk to about what. We found a house we loved and wanted to make an offer and the company told us we weren't ready. We reached out to Don at Gateway Mortgage Company after being refers by our real estate agent, Jessica **, and he made it possible for us to make an offer THE NEXT DAY. He was professional and prompt throughout the whole process and we wish we would have found him sooner. The whole staff was great to work with and always answered our questions right when we asked.