21st Mortgage Corporation Reviews

The company is good if you pay your payments on time, but you have some kind of family issue or your emergency that popped up or lose your business. You will be hounded for payments and talk very rudely too!! I don’t recommend anybody using this company. They are out to get your house if you listen to the introduction, keyword repo.

Absolutely terrible experience. Horrible communication. No follow up. Had to submit paperwork over and over and over again. Then try to get ahold of the representative taking care of loan was near impossible. Didn't return phone calls, didn't return emails. We were putting 50% down and both of us have 750+ credit scores. We were going to be charged almost 11%. We ended up paying cash. If we were to look into buying a manufactured home again we would definitely look somewhere else. Reading through the positive reviews it looks like they're written by employees. None of those reviews are even close to how we were treated.

They will call and email you non stop. If your payment is due the 1st, they start calling and emailing on the 2nd. They will call several times a day then email too. They say you have ZERO grace period on your loan. If you ask them to stop the calls and emails, they refuse to do so. If you research this company, it is a common issue.

I emailed a loan rep and instead of responding to me he responding to another rep and did not realize I was on the thread and said he is not responding to me. How is that good business?

21st Mortgage told me I had to get a mortgage under 100 k. I got what they asked and still didn't get approved. I had to get a new mobile home for Ship Program to give the 20k they are pushing their repos and Ship won't do as is mobile homes. They string you along.

Getting the right loan for us to buy our first home (manufactured home) was not easy. My husband and I were going through some hard times, trying to stay afloat with each other, when 21st Mortgage stepped in. Not only did they approve us, but they helped walk us through as much of the process as possible. I lost count of how often I called them with questions and worries. They were patient, kind, and gave me the assurances I needed to keep going. I have only nice things to say about them and have already recommended them to a few co-workers who were thinking of buying their first homes too. If we ever need another home loan, I know who to go back to! Thank you for everything!

My complaint is it really on the mortgage company even though their interests are way too high! Because you can't get a hold of them whenever you need to as far as anything to do with your mortgage there right on top of it as far as emails, phone calls, everything, so they have excellent employees however the homeowners insurance that they go through is a complete scam. The 21st Mortgage insurance for mobile homes which is called I believe American bankers or some something of that name are complete scams. We had a tornado come through and move our house over 3 in our mobile home and also destroy our roof and they refuse to repair any of it except for small hole in our roof when the whole roof need to be repaired. We had to come out of pocket over $7,000 just to repair our home that was only 4 months old, straight out of the factory and nobody wanted to do anything about it.

21st Mortgage was overall decent in the application, loan execution, and in use, month to month service with their agents. I developed a disability the second year into paying on our mortgage; causing payments to come in late by 2-3 weeks for several months until my SSDI was approved and begun. They were cool working with me until I caught up' but for a number of months my payday was 2-3 weeks later into the month; making it difficult to be "on time" Regular and consistent by more than 10 days late. Eventually, SSA converted my paydays to the 3rd of every month 4 months ago. But a divorce came about and I needed to request removal of the spouse's name from the contract; and they told me the only way they could do that was for me to refinance. Since these rough periods in life over the past year had caused me to be late with other creditors; it dragged my credit scores down.

Jackson was very helpful, polite, courteous. I really appreciate all he did to help me with this situation. Thank you Jackson with 21st for all of your help! You were the best! Jackson help me when I was having issues a payment I had pay on Christmas Eve! He is the absolute best service I have ever had.

Drew with 21st Mortgage was so amazing and worked very hard to help me buy my first home. I was in a bad situation because I broke my leg, and I lost my home and I was living from house to house. He did everything in his power to help me get this house. I was turned down for the loan three times even though all the numbers added up, and he kept pushing and pushing to see why. The process was very easy. I had to upload all my check stubs and fax most of them, and I did it all by myself. I’m even trying to get my son to buy a house and go through them.

I had a trailer that was under someone else's house, but we were paying for it. The trailer was from 21st Mortgage initially. We had to go through the entire process of me being a secondary instead of being the primary household. 'Cause they wanted it under my name. It took almost three months, but it was because the owner never checked her emails and was taking too long to do her stuff. My part was easy.

With working with Mr Ryan ** on our home loan. It went very smooth . My fiance and I are very pleased with 21st Mortgage. It was a very professional and courteous experience... I highly recommend 21st Mortgage and Mr Ryan ** to get the home loan that you need. 😇 Two thumbs up. 👍👍

Obtaining the mortgage from 21st Mortgage wasn't too difficult. They were the only company that would give us a conventional loan because the property we bought was mostly land and had a 15-year-old mobile home. The application process was pretty easy. I did everything through the website, from application to uploading of all our documents. The loan officer, Jonathan, was also very helpful. Any questions we had, he answered them quickly. Everything was great. It took a month before we had our house.

Obtaining the mortgage from 21st Mortgage over the two-month period was good. Communication could have been better, though.

21st Mortgage had cheaper rates compared to other mortgage lenders at the time when we were looking. The paperwork process went pretty smooth. I never had any trouble getting in contact with the person who was working with us. He was always ready to help us out in whatever we needed. We had quick responses and they helped us get our house in a timely manner.

Aaron was very helpful and understanding to the fact that unforeseen occurrences can happen and for that I am Thankful. Kayla could prove on the words she uses when speaking to human beings. Overall This is a good company to work with. I greatly appreciate all your assistance and patience with me.

I had a great experience working with this sales representative. They were extremely knowledgeable, professional, and took the time to explain everything clearly without rushing or applying pressure. Every question I had was answered honestly, and they made sure I understood all my options before moving forward. Thank you Hayden T

If I could give them ZERO stars I would !! We applied for a loan. Got approved. They came back and said we needed 10,600 down. We gave it to them. We were ready to move in because we needed somewhere to go and then they came back two days later and said, "NOPE you need 20,000 down!!" Totally screwed us and I would not recommend this place for a mortgage loan!! Horrible people!’

My real estate agent told me about 21st Mortgage and the customer service was excellent. I really liked Joy, my loan officer. She was great.

I was buying a mobile home in a community, and 21st Mortgage came up in Google as a mobile home lender. Those are harder to find. They had an online application process which I completed and filled out, and then I had a loan officer assigned. Most of the stuff was online as they're in Kentucky and I'm in Wisconsin. They indicated what stuff I needed to get to them for the payment, and it took about two months.