21st Mortgage Corporation Reviews

21st Mortgage was one of the only people that would lend on the house that we were buying. We had a couple of other places that we were going to look at, but they made the process super easy. The annual percentage rate is high, but that's just the economy right now and I’m okay with it. It'll give us room to refinance in the future for more time. At my signing, the guy told me that the origination fees that we had were going to be steep. We didn't really mind because we paid a low price for our house anyway.

I remember being interested in a home and I contacted the land management of the place I was living at. They let me know that there are some things that they're partnered with, that people where I live like to use. I used that list and I found 21st Mortgage. It was my first time buying a home, but I think they're pretty straightforward with everything. My interaction with the loan officer was good, too. Everything went really well.

Supervisor Henry was excellent to work with, helping me arrange a payment with class and professionalism. And understanding me as a customer, providing me with the best options for my needs at the moment. Thanks again, Henry, for providing excellent service.

The loan process was easy and clear. I had great communication with Brian the loan officer. When I called anyone who answered my call was able to help me with what ever question I needed answered. Brain and his team were very pleasant and nice to talk to. They all made me feel that I was important. Thank you everybody who took part in my loan process. I will and have recommended 21st Mortgage to others selling and buying a home.

I was very grateful that 21st Mortgage approved me very quickly and the process was very smooth. The communication between the lender was amazing and I would recommend them to anyone looking for a mobile home. The communication between them and my realtor was amazing. I did not have to handle much at all besides my own paperwork.

Professional loan service. Quick and fast loan. I am first time buyer. They always help me. They are kind and friendly. They always answer my questions and help me in time. This is a great buy hours experience and we can moved in before Thanksgiving holiday. I will recommend all my friends to apply from 21st Mortgage. They will help you loan successfully.

From the very outdated appearance of the website, to the continual malfunction of the "stay logged in" button for the site, to the upload process, this process was a nightmare. The webstyling reminded me of the worse parts of the early 2010s, giving the impression that perhaps this company's care is not put into innovation. I was told repeatedly by Brian ** that I had submitted all I needed to only to be met with an email or a website checklist that said there was more to do. I convinced myself maybe it was me, perhaps it was my error at this! I' lm new, I've never done this before, after all. So I'd send in the things I'd been told were needed before I'd wait one to three business days for a response regardless of the email's content. I'd then be told there was more, things, which I'd already submitted.

21st Mortgage was the only one offering mortgage for the type of home I bought. Their process was okay and their consultant was all right. But there were times where things could have been handled better. The application was fairly simple, and downloading and uploading on their website was easy. But a lot of things were redundant. What they required were superseded by other things that already covered more information than what they were asking, but they required to have their stuff filled out instead. Also, I was told it wasn't going to take as long as it did, but the process was drawn out. But the timeline met my needs because I went with them. But overall, they would have more people if the customer service end and speediness of a loan were faster and better communicated.

We dealt with another mortgage company who ran into a roadblock with something that they needed that they could not get from the community we were living in. So, we went to 21st Mortgage. They primarily deal with manufactured homes and that was what we bought. We submitted an application, then, whenever they asked for financial documents, proof of employment, and things of that nature, we complied. And ultimately, the process went very smoothly. Everything from start to finish took about six weeks or so, which was reasonable. Our rep, Ken, was very responsive and he wanted to get things done. Anytime we contacted him, we got a response from either himself or his assistant. Our lawyer and realtor were in touch with them also, and overall, we had a very good experience with 21st Mortgage. They work with you and they're there for you.

I had 21st Mortgage previously on a home about a couple of years ago and the only reason I left was that I refinanced it. So I thought they'd do well, but their processes were all drawn out, and one of their appraiser companies screwed the deal up and made it go longer than it should have. The application itself was simple. But the way I would get emails back from 21st Mortgage and listing this stuff that they needed was like talking to AI. We weren't on the same page. So, it made me call the loan officer more. He was patient and worked with me. It was a lot more cumbersome than it was back in 2018. This wasn't a pleasurable experience because there was so much turmoil over communication. Then, I didn't even have a Realtor, but the seller's Realtor was helping me, so I'd call her and then get back with the loan officer. It wasn't fun.

My father is a retired banker who knew several people in the mortgage industry and he had looked around for a mortgage lender for an older trailer home. I heard about 21st Mortgage Corporation from him and as a first-time home buyer, the process was easier than I expected it to be. It took around 45 days. Brian, the rep, was very patient with me. But communication can be improved. All we ever had was communication between us and between the emails. It seemed like I was chasing people more often than I needed to be, just trying to get answers. And more often than it turned out to be, they were waiting on somebody as well. That part of the process got frustrating.

When bought my house, the realtor introduced me to 21st Mortgage Corporation. Applying with them easy and nice. The rep I had was very good and he explained everything. The process took a month and a half to complete, and everyone I dealt with were really professionals. They're also recommendable.

I've always done loans up close and personal. I had never done a home loan online and being older, it made doing everything online very difficult. I found there were some things that I did that got lost in the shuffle, but the people I spoke with at 21st Mortgage seemed to be knowledgeable. This is the first time I've had to do a loan long distance, but they were pretty efficient. The representative called me right away and we got to work right away, which was good. There's still a gap getting up and down online, though, for older people. As far as documents, I would go to the bank and have them process everything. I took out a seller to buyer mortgage. The annual percentage rate is a little high at 11%. I've never bought a house before where I had to pay that high an interest rate. My credit, though, wasn't that great, and I had to put a large amount of money down.

I went with 21st Mortgage for a consolidation refi. I was getting a bunch of paperwork. It was a long process, but for the most part, everything seemed to roll easily, especially working with Brian. That was the one thing that made everything go a lot quicker. He was so awesome when it comes to knowing everything about it. Whenever he was out, you could tell the difference because nobody knew what was going on but he straightened everything out. I liked Brian's efficiency. He was on top of everything.

The process at 21st Mortgage was really simple to understand. It was easy to contact the personnel I needed to contact, and it went pretty smooth. There were no hiccups on our end at all. The process took two weeks, and that was because we were going back and forth from negotiations. But it was fairly quick. We were in our new house within a month.

My sister does property management, and she recommended 21st Mortgage. Everyone at 21st Mortgage that I dealt with was great. They have really good communication. I would also recommend them to anyone.

The supervisor that deals with my loan has been very disrespectful towards me. I keep in contact and let them know when I will have the money for the payment. One time things didn't work out as planned so I couldn't make a double payment to get ahead on my payments, and have been dealing with this man since. He is rude and has me in tears by the end of every call making me feel like trash. He has called me a liar and is very belittling. I wish I could switch mortgage companies all because of him. Everyone else I have dealt with has been understanding and kind.

21st Mortgage Corporation did a fantastic job. I learned about them when I was going for a manufactured home and my realtor connected me with them. I loved the open communication on the things that I needed to give. My rep was Dylan and he was a very huge help when it came to a lot of my questions and things that I didn't understand when I was trying to figure out what I needed to bring in order for the process to continue. Their website also offered a very good insight on the criteria of things that they needed from me, where I could get them, and the different examples of where to find them.

The application process was easy but during the house buying process, communication wasn't great. The paycheck thing was very frustrating. The form needs to be changed because it doesn't make sense. I had to wait a couple weeks on that because they required it to be my pay stub, not the form, even though the form is a little confusing with the way it comes off. My husband and I were trying very quickly to make sure everything got done in a timely manner. We were staying on top of stuff.

Everything went well with 21st Mortgage and I am a happy new homeowner now. I would recommend them. It was my first time buying a home and unfortunately, I didn't have the money. But I had excellent credit along with me, my brother, and Gail. So, we all took a responsibility of owning our first home and seeing the experience of it. I've heard that 21st Mortgage is not only very professional at what they do, but they clarify everything and don't beat around the bush. But most importantly, I've heard many good reviews of them and I've had colleagues tell me that they got their first home through them.

I needed to find somebody that was willing to approve a mobile home with the circumstances to meet. For the most part, the process with 21st Mortgage was good. It took about three months. At the end, 21st Mortgage was totally screwing a lot up and I was getting very frustrated with Ken. Besides that, everything went smoothly. It was just they kept postponing things at the end. They were terrible at communicating. I would be waiting three days, and then I would call them and they'd say they've been waiting to tell me what I need. When I asked when they needed it, they answered, "As soon as you can get it to me." That would have been nice to know three days ago. He said he just didn't have the time to get to me. Then, three days later, he was out of the office and he doesn't answer his phone.

The beginning process with 21st Mortgage and then the dancing around to make sure everything was kosher took forever. I just thought it would be a lot quicker instead of waiting four months to get into my home. Other than that, the customer service has been good.

It was really great working with 21st Mortgage. I found a place and the realtor recommended them. The initial conversations were beneficial and they were very knowledgeable. I was very informed on what steps were to be taken and what was going on. Then, for whatever reason, things took a pretty drastic turn. It was very daunting and the person that we were working with was very uncommunicative. I tried calling him several times to no avail. I tried emailing him and never got a response from him. I was told to contact someone else through 21st Mortgage. His name was Grant and when I tried contacting him, he let me know that I had to continue working with who I was given the first loan through.

My agent told me about 21st Mortgage Corporation and when I applied with them, the process was super easy. Everything was smooth. I liked that I could call my customer service rep any time, and he was always very helpful and nice.

If I was to do it all over again, I wouldn't go with this company. Ineptitude, repetition, having to read things to fill grown adults, and do their math. Was a nightmare. My 'agent' couldn't figure out how to read an email and what was attached. I was then harassed my entire vacation (out of state where I had no access to anything) along with being pressured to accept their insurance policy because they rushed me to death. Yeah, not a great time.

We applied for a mortgage with 21st Mortgage, and throughout the process, we were kept up to date on every step. Lindsay ** was wonderful to work with, very responsive to all of my questions. We had a very short timeline for obtaining this mortgage, and she really helped expedite the process. We were able to close on our new home on time, and we couldn't be happier.

Loved buying my home with 21st. Justin was fabulous and everyone I had the pleasure of coming in contact with was as well. If you're thinking of purchasing a new or used home, look no further. Hands down, the best to work with to buy your home. Thank you 21st for making my dreams come true

Verification of Employment was stressful. I supplied 3 years of W2s, 3 check stubs. I work for the State of California and we are paid monthly. Because the date of start of loan process was after the first of the month, the pay stubs I provided was past date. Due that the fact that pay warrants are issued once a month I could not provide an up-to-date pay stub. Therefore, I had to go through process of personnel providing a VOE. I ran into difficulty with that because my personnel specialist was on vacation.. It was a lot. Therefore, the process was a bit tainted for me. I am happy that eventually the loan was funded.

Our experience with 21st Mortgage was seamless from start to finish. Ryan answered ALL my emails promptly, courteously, and efficiently. I found the loan process extremely simple, and the website was easy to navigate. I would definitely recommend them to anyone needing a secure loan. Thanks for the A+ service!

This mortgage company is a joke. They say you need a 620 credit score (mine was 694) and at least 3% down (I offered 5%) and they STILL rejected me. And, it was for a $67K mobile home and not the friggin' Vanderbilt mansion! A company with such inconsistency is not someone I would want to do business with.