Clayton Homes Reviews

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About Clayton Homes

Clayton Homes is a manufactured home builder that offers an array of home types, from traditional site-built homes to tiny homes. With a focus on green building practices and multiple customizable features available, Clayton Homes can help you achieve homeownership within your budget.

Pros
  • Customization available
  • Choice of quality home brands
  • Energy-efficient homes
Cons
  • Potential land restrictions
  • Complex modular home financing

Featured Reviews

Seaford, DE
Verified purchase
The home buying process at Clayton was very easy. I couldn't ask for anything better. Their manager Tracy was outstanding. If I had any questions, she handled it right away... Eve...

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Jasper, AL
Verified purchase
I was recommended by a family member that owned a home through Clayton Homes. The buying process was easy. There was no stress and I was never pressured into buying a home. Everyo...

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What is Clayton Homes?

Clayton Homes is a homebuilding company that offers a variety of home styles, including tiny homes, modular homes, apartment complexes and more. The company has been in business for more than 60 years and has experience with the intricate and complex processes that go into building your perfect home. The company is ISO 14001- and LEED-certified for green building projects. It also offers ENERGY STAR-certified homes for environmentally conscious buyers.

How does Clayton Homes work?

After working with a Clayton Homes specialist to design your dream home, the next step is to find the right land and secure financing. If you haven’t found the right space for your Clayton Home, the company’s team of professionals work with you to find land that fits your needs and budget.

Clayton Homes are built by first selecting from a variety of trusted home equipment and appliance brands, including MOEN, Frigidaire and Georgia-Pacific. The steel foundation is then laid before the flooring and plumbing system is installed. Next, the exterior walls and roofing are constructed, followed by a thorough inspection. Additional land improvements can be made if necessary or requested.

Clayton Homes prices

The cost of a home from Clayton Homes is based on factors including the size, brands used, type of home and selected features. Most homes start in the $140,000 range. The average price of a Clayton Home built in 2019 was $312,286.

Without land, the average price for a home built off-site cost $78,817. You can expect additional costs for various features such as energy-saving appliances or materials. Homeowners looking to reduce costs can work with Clayton Homes to eliminate features or opt for more affordable home appliance and equipment brands.

Clayton Homes FAQ

Who owns Clayton Homes?

Clayton Homes is owned by Berkshire Hathaway. The company was created in 1956 by Jim Clayton.

Are Clayton Homes modular?

Clayton Homes does build modular homes. Other home types are also available for purchase, including site-built homes and tiny houses.

Do Clayton Homes come furnished?

No, homeowners are required to furnish their homes. Homes built by Clayton Homes do include kitchen, bathroom and other appliances requested by the homeowner.

How much are Clayton Homes?

The price of Clayton Homes varies based on the selections made by the buyer. Costs include the price for labor, the appliances and materials selected and other various fees.

How much of a down payment do you need for Clayton Homes?

The amount of down payment necessary for a Clayton Home depends on the financing you receive. For instance, FHA loans require a minimum of 3.5% of the sales price as a down payment.

Does Clayton Homes help find land?

Clayton Homes helps customers find land for their homes. If the consultant is unable to find land, the company has an extensive network of local real estate professionals ready to help.

Is Clayton Homes a good company?

With the variety of homes and features available, along with energy-efficient options and green building certifications, many customers agree that Clayton Homes is a good company to work with.

What credit score do you need to get a Clayton home?

The credit score needed to buy a Clayton home is based on the loan type required. Conventional loans will need higher credit scores, usually in the 680 or higher range, while FHA loans are available with lower credit scores of 580 and above.

Are Clayton Homes built well?

Yes. In addition to quality building practices and materials, each build is thoroughly inspected. Each build comes with the Clayton Built stamp of approval, which is the company’s commitment to building excellence.

Are Clayton Homes good?

Clayton Homes provides a myriad of home types and features to choose from. These homes are ideal for the homebuyer who wants some control over the homebuilding process without the hefty price tag. Additionally, the company’s commitment to green building and energy-efficiency is a benefit for homeowners looking to actively reduce their energy bills or carbon footprint.

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Clayton Homes Reviews

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    How do I know I can trust these reviews about Clayton Homes?
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    Page 1 Reviews 0 - 5
    Staff

    Reviewed Dec. 16, 2024

    Because we are still "in progress" of replacing our home after a tragic loss, we can only review our experiences thus far, but to this point, I cannot express enough gratefulness for them overall. We love the team at Clayton Homes of Hermiston, OR! They feel more like Family than sales associates. They have been there in the trenches with us as we battle our total-loss fire recovery, and we cannot wait to see our new home delivered and set up! Jake, Sara, and Jeff (who has now moved onto managing his own location) have gone the extra mile to help us rebuild without the stress and pressure of being pushed into a sale. Hermiston is a team with Heart and Care for their community. We expect that 5th star on the review will be coming soon.

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    Response from Clayton Homes

    Melody, thank you so much for sharing your feedback with us! We strive to have teams who create a wonderful customer experience! We are so happy to hear about your purchase so far.

    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2024

    Our experience was fast and very professionally. We went in the office, met with the salesperson and explained what we wanted and our budget. The very first day we we filling our loan paperwork. Alexus answered all our questions, worked with us to get all the paperwork. In 3 months we were closing. Alexus got us the land and the exact home we wanted. Great job. Also Alexus kept in contact every week until we closed. Very pleased with Clayton Homes and Alexus for getting us our dream home.

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    Response from Clayton Homes

    We are so happy to hear that you are pleased with your home buying experience. Thank you, Shelia!

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      Customer ServiceStaff

      Reviewed Sept. 5, 2024

      I have known of Clayton Homes for a long time out in the marketplace and I see their homes being driven on the interstate to their home sites. I also have seen many pictures on Facebook of new, happy homeowners on the day of their closings. I have only actually been into one of their locations - the one in Hattiesburg MS and it is there that I met Brian, Jarrod and Krystal. I knew immediately that they were the hardest working group of people I had ever seen. They were respectful, knowledgeable, honest and friendly. Brian answered all of my questions in person, on the phone and by email to my satisfaction. I highly recommend this team in particular - they will not steer you wrong!

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      Response from Clayton Homes

      Thank you for your feedback, Jan! We appreciate you.

      Installation & SetupStaff

      Reviewed July 10, 2024

      My wife and I consulted with Rick ** through the purchase process from beginning to end. We purchased a unit that was named The Shower House 16 x 76. Rick made it possible for us to purchase and have the home installed professionally while living in New York State through the whole process. It was an awesome experience. I would recommend Clayton Homes Panama City to anyone who will be purchasing a manufactured home as the whole staff are very professional, friendly and extremely helpful. Thank You Staff of Clayton Homes Panama, City Fl. Keith & Ann **

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      Response from Clayton Homes

      Hi Keith, thank you for taking the time to share your feedback with us! We are thrilled to hear that you have had a wonderful experience with us!

      Customer ServiceStaff

      Reviewed July 2, 2024

      Clayton Homes of Frankfort's staff was able to answer all our questions as we went along. Any minor repair issues has been promptly attended to. Peter the salesman was a great point person with the factory. Jeff the finish guy takes great pride in his work. Pete the maintenance guy has been on top of getting things taken care of. This review is based on our experience. I've seen the posts of people's bad experiences of which we had none. Our marriage lines you wouldn't even know.

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      Response from Clayton Homes

      Lisa, we appreciate you taking the time to share your experience with Clayton Homes. We strive to provide quality made homes for each and every customer!

      Profile pic of the author.

      Reviewed April 13, 2025

      Bought my home new in 2019. After living in a efficiency apt. for 3 months I neglected to really inspect the home. After the fact all I can say is it's very cheaply built Paper thin veneers over chipboard. Same as the flooring. Drop a glass and there's a cut in the vinyl sheeting. HUD should also have specs. for interior/exterior fittings, etc.

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      Response from Clayton Homes

      Hi Jim, so that we may locate your records, can you please private message us your contact information, location of purchase, your home's serial number, and any details you'd like us to be aware of specifically? We'd like to loop in the appropriate parties here at the home office for support. Thanks again for bringing this matter our attention and we look forward to hearing from you.

      Resolution In Progress

      Reviewed April 11, 2025

      Choose a different brand if possible. I’m in the process of putting a new roof on my 2018 model Clayton home. Why? Because of numerous leaks and have been told that it is from “wear and tear”. Very poor quality and construction, wish I had known then what I know now. Clayton says it's my fault as I did not do yearly inspections. Who knew there was such a thing?! Also, each time someone went up to check the roof for the leak there was nothing visible. Turns out it was a staple that had worked its way out just enough to leak but not be visible. But yet, still “MY” fault. Faucets are breaking and floors creak and sound like you are about to fall through. AGAIN, Stay away!

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      Response from Clayton Homes

      Hi Jessica. Customer service is of the upmost importance to us and we take feedback very seriously. So that we may locate your records, can you please private message us your contact information, location of purchase, your home's serial number (usually located underneath the kitchen sink) and any details you'd like us to be aware of specifically?

      Resolution In Progress
      Staff

      Reviewed April 8, 2025

      I am a great grandfather and my wife and I are looking for a summer home. We made contact with Shawn H. at Clayton Homes in Chillicothe, Ohio. He was of great help and I highly recommend Shawn of Clayton Homes.

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      Response from Clayton Homes

      Thank you for taking the time to share your experience with us, Mike!

      Installation & SetupCoveragePricePunctuality & Speed

      Reviewed April 6, 2025

      We were looking to buy a home in the months before Covid initially hit. We couldn't afford a normal home, so we came to Clayton. Long story short we purchased a mobile home and it has been a money pit from day one. The financing part was very predatory. We were told our rate would be 6%. By the time we signed it was 9%. Within a year it was 11% and now it is even higher at not quite 12%. This is Vanderbilt Mortgage.

      The installation of the trailer was done during Covid (May 2020) and nothing was finalized. No one came to do a final check or set anything up. It was moved and that was it. We had soft spots in our floor from day one. Some seams in the house were pulling apart from day one. There is a huge seam in our bedroom exterior wall that was open about a half inch. The pressure tearing this seam apart was so extreme it broke the trim off the wall in two piece. Water pressure was at a trickle in all bathrooms, we had to get someone out here multiple times before it was fixed. We have had a leak in our hallway that goes into the bathroom that Clayton refused to fix saying that we weren't under warranty. Warranty with them lasted a year. We tried to patch it the best we could because Clayton would not help us at all.

      Our front door was out of alignment and still is to this day. Most of our doors in the house do not close properly. None of the holes or any seams were ever sealed up. It was just covered up with the trim. We live out in the country and we have had plagues of every kind of insect getting into our house, because nothing was ever sealed and we were not told that anything like that should be done. The lining under the house was not placed properly and the PVC pipes for our plumbing were not placed correctly. We've had numerous problems with our pipes just failing or coming unscrewed. We have a huge hole in our house under our tub that animals will come in and just set up shop. It drives our cats crazy because they can hear animals in there but can't get to them. None of our showers were sealed. The pieces of wall were just placed in, so it is a mold maker for sure.

      We had multiple tears in the vinyl flooring, it looked awful. Within a month nearly all of our counter trims had come unglued. None of this was present when we did the walkthrough. The escrow situation is confusing and our insurance was cancelled without our knowledge with Vanderbilt threatening to take our home when we didn't even realize anything had happened. It took us several months to get the insurance situation fixed through an outside insurance provider.

      We got into a bad situation when my husband lost his job and Vanderbilt helped put a couple of payments to the end of our loan, however, they added a bunch of fees for doing that which we were not aware of so every time we made a payment after that we were still late because of the fees and those were being sent to the credit reporting service. It was months before we knew we had this outstanding balance. This has since been resolved. Our first payment on this house was June of 2020. That is 59 payments of roughly $700. That's just over 41,000. We financed 66,000 and we still owe 61,000 on the house. With 41,000 already paid we have only paid off 5,000 off our balance the rest is interest. 35,000 in interest. WTH! I could take a hundred pictures but here is a little snapshot of what I am talking about. We have been here just under 5 years.

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      Response from Clayton Homes

      Hi Heather, thank you for reaching out. We would like to loop in the appropriate parties for support. Please private message us with your home's serial number and any other information you would like for us to be aware of.

      Profile pic of the author.
      Customer Service

      Reviewed April 1, 2025

      I made a major mistake of buying a Clayton Home. Beware. They are junk. Do not buy, 3 years and already falling apart. A cardboard box is built better. Going to sue them. Customer service is a joke and Clayton Homes is a joke. Buyer Beware.

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      Response from Clayton Homes

      Hi Donald, thank you for sharing your experience with us. We strive to provide excellent customer care, and we regret to hear of your frustrations. Our records indicate that the home building facility is shipping parts out to your home as a courtesy as all items mentioned were cosmetic and warrantied for 30 days, and not previously mentioned during the warranty period.

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      Clayton Homes Company Information

      Company Name:
      Clayton Homes
      Year Founded:
      1934
      Address:
      5000 Clayton Rd.
      City:
      Maryville
      State/Province:
      TN
      Postal Code:
      37804
      Country:
      United States
      Website:
      www.claytonhomes.com