Clayton Homes Reviews

Because we are still "in progress" of replacing our home after a tragic loss, we can only review our experiences thus far, but to this point, I cannot express enough gratefulness for them overall. We love the team at Clayton Homes of Hermiston, OR! They feel more like Family than sales associates. They have been there in the trenches with us as we battle our total-loss fire recovery, and we cannot wait to see our new home delivered and set up! Jake, Sara, and Jeff (who has now moved onto managing his own location) have gone the extra mile to help us rebuild without the stress and pressure of being pushed into a sale. Hermiston is a team with Heart and Care for their community. We expect that 5th star on the review will be coming soon.

I have known of Clayton Homes for a long time out in the marketplace and I see their homes being driven on the interstate to their home sites. I also have seen many pictures on Facebook of new, happy homeowners on the day of their closings. I have only actually been into one of their locations - the one in Hattiesburg MS and it is there that I met Brian, Jarrod and Krystal. I knew immediately that they were the hardest working group of people I had ever seen. They were respectful, knowledgeable, honest and friendly. Brian answered all of my questions in person, on the phone and by email to my satisfaction. I highly recommend this team in particular - they will not steer you wrong!

My wife and I consulted with Rick ** through the purchase process from beginning to end. We purchased a unit that was named The Shower House 16 x 76. Rick made it possible for us to purchase and have the home installed professionally while living in New York State through the whole process. It was an awesome experience. I would recommend Clayton Homes Panama City to anyone who will be purchasing a manufactured home as the whole staff are very professional, friendly and extremely helpful. Thank You Staff of Clayton Homes Panama, City Fl. Keith & Ann **

Clayton Homes of Frankfort's staff was able to answer all our questions as we went along. Any minor repair issues has been promptly attended to. Peter the salesman was a great point person with the factory. Jeff the finish guy takes great pride in his work. Pete the maintenance guy has been on top of getting things taken care of. This review is based on our experience. I've seen the posts of people's bad experiences of which we had none. Our marriage lines you wouldn't even know.

Thank you Clayton Homes and Johnnia ** for going above and beyond making in assisting my husband and I on our homes. Johnnia thank you for being there to answer all question in a timely manner. May God bless you all. I definitely will recommend anyone who is looking to purchase a home to stop by Clayton in Decatur Alabama and ask for Johnnia. She will be with you every step of the way. 100 percent.

I purchased my mobile home through Freedom Homes a little over a year ago and the mobile manufacturer was none other than CLAYTON HOMES!! The buying process was smooth and so was the setup but once I actually moved in with my family things went downhill. The mobile is very poorly built and thrown together. I attempted to call Clayton about my issues and they said to call Freedom about the warranty only for them to tell me the issues, I am having are cosmetic and then said the warranty didn’t cover the problems. The cabinet doors started falling off within the first month! The kitchen sink was leaking and each faucet has huge holes cut into the walls underneath the cabinets!

I just bought a brand new home in February 2024 and it’s already falling apart. They didn’t even hook up my sewage line so for the first month all of our waste went into the underbelly of my home. It still stinks because it was not properly handled. I received a refurbished refrigerator, rusty sinks, and a lot of caulk thrown everywhere. Not one itemized invoice has been seen…No one even cleaned the place first. Not to mention after it was all said and done, I noticed my contract price changed (went up )twice. I paid in full with a cashier's check for $113k and 2 weeks later they called to say I needed to cut them another check because the first one had a “glitch!” I went straight to the bank and found out the check had been cashed the day I wrote it!! So of course my banker said it’s their problem not to dare give them another check.

Avoid Clayton Homes at all cost!!! Especially the Tyler location. Our son recently purchased a Clayton home and it has been nothing short of a train wreck. They closed on their home in June and did not get the home delivered for several months. Once the home was delivered, it was placed on a poorly prepared pad. The pad was made with the topsoil we have on our property and it is mostly sand!! The pad started eroding after the first rain shower and Clayton said it’s not bad. We have had a dirt expert look at it and he says it’s a poor job. Now the house has a roof leak. Clayton sent somebody out and he did some rebounding of some shingles and says he resealed some areas. Well, it’s still leaking so badly that it leaves puddles on the kitchen floor!!!!

Poor quality homes and application. Would recommend to stay far far away. Homes are cheaply built, and leak water causing electrical issues. Home builders are definitely cutting corners and building very crappy houses.

They moved my home in and had numerous problems with since then. From a damaged driveway, sub flooring damaged, plumbing issues, electrical issues, HVAC unit issues, appliance problems, and they aren’t even two years old yet. One thing after another, 350,000 later still problems. Definitely don’t suggest Clayton Homes.