Clayton Homes

I was recommended to Clayton Homes and heard they're a great company. I appreciated that Clayton Homes did everything in their power to make sure that I got the home knowing they were busy. The sales people returned my calls if I wanted them to and would call to inform me when someone would come out. And they do come when they said they would. They were also excellent with the buying process, as far as getting help and getting to where I needed to be to get the house on the property. They were nice, convenient, and friendly too. I have the trailer for about nine months now and I'm up-to-date on my payment. However, they still haven't been out to finish it. Nevertheless, I love Clayton Homes and I still, to this day, recommend people over there 'cause I know every story is different.

Clayton Homes was great and my experience could not be better. It was very easy trying to decide what I liked and they got everything together for us. They went over everything very thoroughly. Everything went well. Also, the home is very big and nice. I like the 9-foot ceilings and that the techs come and fix little things that need to be fixed. They’ve been really kind, generous and helpful. If we have a complaint about anything, they’re on it. I’ve already recommended a couple of people to them.

The application process at Clayton was easy and good. The whole process took about three weeks and the interaction with the rep went really well. He has a lot of knowledge and I was really comfortable working with him. He was prompt in returning phone calls and text messages. Working with Clayton was all good. It’s a good company and I’d recommend them.

There's a Clayton place right where I lived before but I had a bad experience with them. So the manager of the park I live in now suggested I check out Clayton Homes of Ashland. And I'd recommend the salesman I got because he did real good with me. I liked him. I have a lot of health problems and I'm disabled. And he was nice and good to me. He did what he could do. They did their job and I put a bunch of money down.

My husband had three strokes and got some paralyzed hand and the side of his face. We lived in New Braunfels and I have two daughters down here in the Houston area who wanted us to come down here so they could help us out, which they do constantly. My eldest daughter, Priscilla, went looking for a house for us. I lived in a Clayton home for 23 1/2 years and I liked their service. I also liked the build of the home which was quite heavy. So, I told Priscilla that I wanted another Clayton home and that was what we got.

The home buying process was easy and the people in the offices were very good. However, building the house took forever because Clayton Homes didn’t have enough people to do the construction. There were also a few things that needed to get done that they haven’t been able to. The countertops have bubbles in them and they were loose, and it was not a very good countertop. Also, the outdoor light in the back didn’t have a cover for it. It was just a light bulb. Then Clayton had to do little modifications because we had them put linoleum, and there were bubbles in the linoleum when we walk in certain areas or towards to the washroom. We had to move our cabinet because it would be shaking.

Missy and Grant were good salespeople. My husband kept changing his mind but they had a lot of patience and they did all they could to help us. It took about eight months for us to get our home and we're satisfied with it. My kids and I have asthma and we burn the air 24/7. So I thought the utility bill was gonna be high but it wasn't. So I’m satisfied with that. We had a good experience with Clayton and I would recommend them to somebody else.

The actual home-buying process at Clayton was the easy part. We bought a lot model, which was a lot faster instead of having to wait another four months after the loan process so that made it a lot easier. However, we had some problems at the very end with the closing of the loan and some mistakes that the loan officer had made. We had a total of 66 acres and we were putting up 15 acres for sale, and they were to add the remaining balance I had on the land, which was 18,000, to the whole loan. At the end of the process, the guy that came out and estimated didn’t finish the whole process, and they didn’t put the land sale on there. So, we were $9,000 short. Now we have two payments instead of one. Aside from that loan process, everything else was fantastic. The houses are awesome. They are greatly built and the customization is really nice. Plus all the options are really good. We'd definitely pass on the word to others.

Clayton Homes has been around for a long time and I’ve never heard anything bad about them. They’re proud of their name. They also had exactly what we were looking for. They're energy-efficient and we thought it was cool that they offer financing. So it wasn’t a mom-and-pop trailer shop. These people know what they are doing and they’re successful at it, and there’s a reason why they’re successful. I drive by them everyday and I told my wife to go down there and pick a new trailer so she did. Then my granddad and I went there and told them which we wanted, and they've been taking care of us ever since.

I'm not too satisfied with Clayton Homes. The buying process was good but the communication with home consultant was not too good. I can’t get her to come out and can’t do anything. They got some issues that had to be taken care of and they hadn’t got back to me. When we first moved in we had a water leak from the pantry. It got into the insulation on the bottom of it in the house. They still haven’t done anything done about that. I got some citadel floor that was broken. I also got a screen door bent and a bubble in the floor. So I just contacted the dealership or where I bought the house. Other than that, as far as getting out and setting up everything, it’s okay.

I grew up in a Clayton Homes double wide. When we decided to buy or build, we looked and we could buy a house from Clayton as easy as we could build, so we decided to go with them. So far, everything has been good. The process from start to finish took three months and we were able to put a door from the bathroom to the laundry room off the master suite. We just have to call the dealership and see if they can come out and check to see why there's a spot in our living room that squeaks really bad when you step on it.

The rep at Clayton, David, was down to earth and someone who was willing to help when needed. He wasn't super aggressive and I was totally comfortable working with him. He would go to the factory, ask whoever it was he needed to talk to and get back to me promptly to answer my questions. Clayton Homes got me in the home I was looking for and I'm totally satisfied. They did a great job in presenting the product and we knew exactly what to expect, so it was a good experience.

Clayton's homes are well-built and I got good service where I was at. We’ve always been in a home and we still own one, but we were downsizing for me because I needed something smaller. This is the first time we’ve ever bought a trailer, and we paid cash for it. The consultant was very professional. He went through every detail with me. I had a few problems but they came right out and fixed it. I was very pleased with everything.

We had a mobile home, it was old and so we snowed it down. Clayton had an employee that needed help starting out, so we bought a home from them. They were really good at following up. They’d call us periodically to see if we got any problems pertaining to anything and they were more than happy to come out and fix it. Our consultant was very valuable. She even came in on her day off to help finalize everything that we wanted when we decided that was it.

My experience with Clayton was the best. I worked with TJ and I felt real comfortable with him. He was excellent and you could tell he knew what he was doing. The application went pretty smoothly. I was told what I needed to get out and what they had to have. They were professional and overall the best people to work with. I’m very well-satisfied.

I went in at Clayton Homes and Sandy was the sales representative that I met there. She went over everything and showed me everything that I needed to do, and it worked. Every part of the process was explained before it happened. What I didn’t understand, she explained. She was right there through the whole process, which was easy. I was impressed with her general positive attitude. Even the delivery process was nice.

We were driving through Wilkesboro and we’ve been thinking about Clayton Homes for some time. We decided to stop in and see them. When we started talking to the lady, she realized quickly that we were very serious in buying a house and she didn’t beat around the bush. She treated us nicely and we were extremely satisfied with her. A lot of times I did not understand a lot of things that they were talking about. All I had to do was call and ask her, and she would spell it out. She would go into a lot of detail about the certain thing that was going on. She didn’t cut around the bush, she told us what it was and that helped us make a better decision.

There have been problems at my Clayton home as far as some bathroom leaking, so they've had to come back and repair those issues. However, their guy Vincent is very slow to respond. Even the management can’t get him to respond. Also, I’ve been following up on the issues that have been out of the rep’s control and he’s just forwarding them to their service department. Their service lets it skip for months, so I've been without a bathroom that long. Plus, the house is now not level. I had to put a level on the house, take pictures and show it to Clayton so that they could see the issue. But overall, my experience has been good. Clayton Homes does the best they can and they're working on their issues.

I went through Clayton Homes in Easley and the gentleman that works there has done an excellent job. I was in need of a home right then, and he got the process started and had me in a home within three weeks. I couldn't ask for anything better than that when I was having to sleep in my truck. I also like the home and it's what I needed for the time. It's for me and my son and it works out good.

I found Clayton Homes through a friend and the home buying process went fine. It was good dealing with the consultant but some of the crew who brought the house in did it on a rainy day and it made a bunch of rips in the land. They had problems with it and they put it in at a bad time. The people that built the house could have done a better job, but it was okay. I had everything fixed that needs to be fixed on it.

We were provided a defective refrigerator freezer with our double wide and thanks to Clayton Homes we were denied the warranty which also denied us the extended warranty. Don't buy any home from them. Don't stand behind what they sell.

I bought a single-wide from Clayton Homes and wanted to start a payoff in short order. Their process was easy and they definitely went out of their way to accommodate everything that I thought was important. Abby, the rep I worked with, was very sweet and nice. She thoroughly explained everything and did her best to put up with me. Moreover, she was willing to work around my schedule. Sometimes I’d go for days without calling her and she’d say she'd talk to me when she'd talk to me.

I’m really satisfied with Clayton Homes. They explained everything that I needed to know and the process took two weeks to get everything squared away and approved. Brenda, my home consultant, went over the trailer with me. She was very professional in what she was doing and took very good care of me. Once, it was winter time and I thought Clayton could put something down with the ground exposed but they couldn’t get out here as quick as they could. However, the center of the ground piled up enough to do what needed to be done and it didn't take them time to get it done. Brenda worked well with that.

I made the mistake of visiting a dealer's lot just to view a trailer similar to the one I wanted to buy. It was a four bedroom and I wanted a two bedroom. The people at the dealership were not the least friendly or helpful. I did not ask them about ordering me the two bedroom model. I visited another dealer to order the trailer I wanted, and when they found out I had been to the other dealer, they told me they would not help me. I tried two more dealers and got the same response. The rejection of my business was not immediate at any of the three. Apparently they have a way to check the other dealers for the names of potential customers. I was even quoted a delivered and set up price by the last one before they told me their manager said not to deal with me.

We called on Thursday to see when they was going to do the walkthrough. They said they was getting ready to call the FHA people so it would be the beginning of this week. We call again today because nobody called or showed up. They told us they called the FHA people on Friday and usually takes 24-48 hrs to get someone to do the walkthrough. I'm sick to death of Clayton Homes lying to us. They should of had these people already scheduled. Because the A/C people put the A/C in last Tuesday. I will never recommend this place to anybody. They don't care about there customers on the money.

I went through several Claytons and I would start off telling them where I plan on putting the house and what I was gonna be doing. All of the other ones were selling me a higher end house that isn't my style and wouldn't fit in with what I was trying to do. I had specifics in mind of what I needed and I wanted the side door to come into like a mud room, utility room and have the master off of that. I'd put my house on a working farm in the middle of hayfield and I would be coming in and out with muddy boots and things like that.

We bought a home through Clayton and our experience was exceptional. Their associates had exceptional communication and they knew exactly what was going on. Every staff in that office has gone above and beyond to help us out on this deal and answer any question that arose at the time. Among them was Sherry and we called her if there was something wrong. Then she called somebody out to take care of it. We started working with them in September of last year then we moved in around February of this year. We are also very pleased with our electricity bill on our Clayton home. It’s everything that was advertised on it. Also, through our contractor friend, we are adding and still completing two decks, one on the back and one on the front.

I could have moved a lot sooner than what I did when I went to look at the property had the refinance been a little bit quicker. But it wasn't Clayton's fault because they couldn’t move forward until they got the okay from the financial part. I felt like the banks dragged their feet from one thing to another. Clayton gave me six different ones which I was kinda dumbfounded to all of them. I went with Cascade which was based in Arizona, and I thought that was what took so long. However, the consultant was willing to help. Overall, I'm satisfied.

We purchased a Clayton home from Marty Wright Home Sales in Pageland Sc... We live in York Sc. It has been one thing after another! There is standing water under our home... We have had electrical issues... and pages of repairs. They send unprofessional people to make the repairs and do them in a half-**manner. We find new things daily. :( Clayton Homes are cheaply made and I regret making this purchase. I don’t feel safe in this house because of the electrical issues we have had and if anything ever happens to my family Clayton homes will be shut down! I’ll make sure of that!

Clayton Homes' reps made the buying process super easy to deal with and works with me. Tommy was very knowledgeable. I gave him an idea of what I wanted and they showed me several. Then, we would go in and I would look. If I didn't like it, they would look at another one until we found one that I like. I'm grateful because they were great. It was a pleasure to do business with them.