Clayton Homes Reviews

  • 4,698,948 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Find a Best Home Builders partner
1.8(4,008)

About Clayton Homes

Clayton Homes is a manufactured home builder that offers an array of home types, from traditional site-built homes to tiny homes. With a focus on green building practices and multiple customizable features available, Clayton Homes can help you achieve homeownership within your budget.

Pros
  • Customization available
  • Choice of quality home brands
  • Energy-efficient homes
Cons
  • Potential land restrictions
  • Complex modular home financing

Featured Reviews

Seaford, DE
Verified purchase
The home buying process at Clayton was very easy. I couldn't ask for anything better. Their manager Tracy was outstanding. If I had any questions, she handled it right away... Eve...

Read more

Jasper, AL
Verified purchase
I was recommended by a family member that owned a home through Clayton Homes. The buying process was easy. There was no stress and I was never pressured into buying a home. Everyo...

Read more

Banner image

Looking to hire a builder?

Get connected with a professional near you on HomeAdvisor

Find Pros Now

What is Clayton Homes?

Clayton Homes is a homebuilding company that offers a variety of home styles, including tiny homes, modular homes, apartment complexes and more. The company has been in business for more than 60 years and has experience with the intricate and complex processes that go into building your perfect home. The company is ISO 14001- and LEED-certified for green building projects. It also offers ENERGY STAR-certified homes for environmentally conscious buyers.

How does Clayton Homes work?

After working with a Clayton Homes specialist to design your dream home, the next step is to find the right land and secure financing. If you haven’t found the right space for your Clayton Home, the company’s team of professionals work with you to find land that fits your needs and budget.

Clayton Homes are built by first selecting from a variety of trusted home equipment and appliance brands, including MOEN, Frigidaire and Georgia-Pacific. The steel foundation is then laid before the flooring and plumbing system is installed. Next, the exterior walls and roofing are constructed, followed by a thorough inspection. Additional land improvements can be made if necessary or requested.

Clayton Homes prices

The cost of a home from Clayton Homes is based on factors including the size, brands used, type of home and selected features. Most homes start in the $140,000 range. The average price of a Clayton Home built in 2019 was $312,286.

Without land, the average price for a home built off-site cost $78,817. You can expect additional costs for various features such as energy-saving appliances or materials. Homeowners looking to reduce costs can work with Clayton Homes to eliminate features or opt for more affordable home appliance and equipment brands.

Clayton Homes FAQ

Who owns Clayton Homes?

Clayton Homes is owned by Berkshire Hathaway. The company was created in 1956 by Jim Clayton.

Are Clayton Homes modular?

Clayton Homes does build modular homes. Other home types are also available for purchase, including site-built homes and tiny houses.

Do Clayton Homes come furnished?

No, homeowners are required to furnish their homes. Homes built by Clayton Homes do include kitchen, bathroom and other appliances requested by the homeowner.

How much are Clayton Homes?

The price of Clayton Homes varies based on the selections made by the buyer. Costs include the price for labor, the appliances and materials selected and other various fees.

How much of a down payment do you need for Clayton Homes?

The amount of down payment necessary for a Clayton Home depends on the financing you receive. For instance, FHA loans require a minimum of 3.5% of the sales price as a down payment.

Does Clayton Homes help find land?

Clayton Homes helps customers find land for their homes. If the consultant is unable to find land, the company has an extensive network of local real estate professionals ready to help.

Is Clayton Homes a good company?

With the variety of homes and features available, along with energy-efficient options and green building certifications, many customers agree that Clayton Homes is a good company to work with.

What credit score do you need to get a Clayton home?

The credit score needed to buy a Clayton home is based on the loan type required. Conventional loans will need higher credit scores, usually in the 680 or higher range, while FHA loans are available with lower credit scores of 580 and above.

Are Clayton Homes built well?

Yes. In addition to quality building practices and materials, each build is thoroughly inspected. Each build comes with the Clayton Built stamp of approval, which is the company’s commitment to building excellence.

Are Clayton Homes good?

Clayton Homes provides a myriad of home types and features to choose from. These homes are ideal for the homebuyer who wants some control over the homebuilding process without the hefty price tag. Additionally, the company’s commitment to green building and energy-efficiency is a benefit for homeowners looking to actively reduce their energy bills or carbon footprint.

Shop with confidence

Compare with top companies

Clayton Homes Reviews

Filter by Rating

  • (2,725)
  • (390)
  • (199)
  • (141)
  • (545)

Popular Mentions

    How do I know I can trust these reviews about Clayton Homes?
    • 4,698,948 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Clayton Homes?
    • 4,698,948 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Customer ServiceInstallation & SetupContract & TermsCoverageStaff

    Reviewed July 9, 2025

    I bought a Tempo model “Yesterday” home from Clayton Rockwell Homes in Rockwell NC March 2024 through a retailer Horizon Homes in Kingsport TN. I absolutely LOVE my home! Any issues with my new home was handled swiftly and very professionally by Clayton Rockwell Homes once they were made are what happened to me by TDCI including driving 4 hours to my home to complete trim work that my retailer didn’t do. The plant that built my home after hearing my story was AMAZING! Eric ** found out March 20, 2024 that I had Paid a large down payment Oct 2023 to a retailer that sells Clayton Homes “Horizon Homes” in Kingsport TN. I was expecting my home delivered and set up by Christmas 2023. I ordered my specific dream retirement home through Horizon Oct 2023 after the owners middle age son assured me he had personally ordered many homes from Clayton Rockwell.

    I moved to TN from out of State for my new home. I found out from Eric ** the district sales manager for Clayton Rockwell homes that Horizon Homes had never ordered a home from his plant and was not set up to order mine as I had been told by my retailer Horizon Homes. I was homeless at 62 yrs old living in a shop on my property because Horizon was lying to me in 2 week increments from Dec 2023 through March 20, 2024 using some reason they pulled out of air forms; supply issues, sales rep changes…etc. Per Eric ** none of the excuses I had been given for months by my retailer was factual or true. He had no idea who Horizon was, he said their company wasn’t allocated nor set up with Clayton Rockwell to order homes that he had never heard of them.

    I’m disabled, I had been living in a freezing shop through the winter of 2023/2024 because my debt ratio wouldn’t allow me to rent an apartment and close on my dream home once it showed up. I came to Horizon with a large down payment, pre approved for my mortgage, bought my land straight out waiting for Horizon Homes to deliver the home I had bought and went under contract for Oct 2023. It was end of March once I found out Horizon Homes took my money, never ordered my home, left my son & I in freezing cold for months, my home was never ordered. I was beyond devastated. Mr ** with Clayton Rockwell homes told me if I could get him in touch with Horizon Homes and he could get them allocated, he would build my home. I did, he got my dream home built within 20 days. My home was delivered to my property April 23, 2024.

    Horizon Homes the retailer hired incompetent contractors to set up my beautiful retirement dream home. Horizon homes botched the complete set-up. I failed TN State inspection, I failed Sullivan County inspection. Horizon Homes used contractors that were incompetent to set up my beautiful home. I lived in my home over a year with no certificate of occupancy that ain’t set-up to code. When Horizon Homes delivered my home they delivered it just as it came from factory without setting up interior of my home period. All my appliances were banded down, my home was covered in stickers, nothing worked including the keys to my door. No utilities worked because Horizon used a contractor working under someone’s else’s license to install my electric that didn’t know what he was doing. I was shocked twice.

    Horizons pretend electrician hooked up a 220 (my shop) with wrong wiring into the interior electric panel on my beautiful home that wasn’t rated to handle the additional load that damaged my interior electric and shocked me. Horizon didn’t pull a permit to hook up my shop. I was in the biggest mess. Horizons installers didn’t set up my home for use, storm doors, exterior lights were delivered to me in living room floor. My ice maker wasn’t installed, my keys didn't work to my doors (I couldn’t secure my stuff), my dishwasher didn’t work, My outside spickets didn't work, my dryer vent apparatus wasn’t installed interior or exterior. I had no water pressure because Horizon Homes installers didn't know how to turn on the pressure regulator….my new home showed up primer only, no paint. This was my first brand new home in my life at 62 at the time, it was a nightmare for over a year.

    I couldn’t sell, refinance or start a business on my property without a certificate of occupancy. The TDCI and local buildings inspector felt very sorry for me. The TDCI inspected my home Sept 2024 and failed Horizon Homes on complete set-up of my home. Horizon Homes did not meet any deadline given to them by the State of TN or local building inspector. I did not have a certificate of occupancy for over a year until I handled it.

    I was awarded Horizon Homes out of Kingsport TN “full surety bond” in full June 2025. Unfortunately $25,000 won’t cover Horizons homes failed inspection items, their botched set-up and all the damage caused to my property by their unlicensed, incompetent contractors or contractors working under someone else’s license without pulling the required permits. DO NOT USE HORIZON HOMES KINGSPORT TN OR NORTON VA AS YOUR RETAILER *** BUYERS BS VERY AWARE *** I've been living a nightmare since Oct 2023 through present because I had not idea that a licensed retailer could do all above, Horizon isn’t of the caliber to sell Clayton homes. I had no idea.

    Clayton Rockwell Homes has driven 4 hrs one way a couple of times to trim out my new home months after it delivered because Horizon Homes did not. Clayton Homes showed up in company vehicles, professional looking with every supply needed to get my home set up and working correctly (none of this was Claytons fault). Clayton Homes overnights me anything for my home that I’ve needed (a screen got damaged and storm door by Horizon). I’ve owned 5 stick built homes in my lifetime. My tempo series yesterday model is the most beautiful, well built home I’ve owned. The customer service Clayton Rockwell homes has provided to me is EXCEPTIONAL! My heartfelt advice to anyone buying a Clayton Home would be to only buy it from Clayton Homes. I wish I had. DO NOT ORDER YOUR HOME FROM HORIZON HOMES IN KINGSPORT TN OR NORTON VA.

    I LOVE ❤️ my CLAYTON TEMPO SERIES HOME. I HAVE THE UTMOST RESPECT FOR ROCKWELL CLAYTON HOMES. I appreciate everything they have done for me trying to right the retailers “Horizon Homes” many wrongs. Thank you Clayton Homes for being a cut above and going out of your way to ensure a now 63 year old, disabled woman dream did come true.

    Thanks for your vote!
    Clayton Homes
    Response from Clayton Homes

    Hi Marilyn, thank you for sharing your feedback with us! We appreciate you taking the time to share your buying experience!

    Staff

    Reviewed April 23, 2025

    We purchased a home 2.5 years ago and have had some minor issues... Then our year had past and had to rely on extended warranty, I am not really liking the extended warranty. But the factory did come through for us as we had expected from purchasing a Clayton Home. We have owned 2 Clayton homes. I especially want to give a huge shout out to Heather **. She is the absolute best!!! 💯

    Thanks for your vote!
    Clayton Homes
    Response from Clayton Homes

    Hi Cindy, thank you so much for taking the time to share your experience with home buying! We are so glad you chose to work with us!

    Not sure how to choose?

    Get buying tips about Home Builders and Developers delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Staff

      Reviewed Dec. 16, 2024

      Because we are still "in progress" of replacing our home after a tragic loss, we can only review our experiences thus far, but to this point, I cannot express enough gratefulness for them overall. We love the team at Clayton Homes of Hermiston, OR! They feel more like Family than sales associates. They have been there in the trenches with us as we battle our total-loss fire recovery, and we cannot wait to see our new home delivered and set up! Jake, Sara, and Jeff (who has now moved onto managing his own location) have gone the extra mile to help us rebuild without the stress and pressure of being pushed into a sale. Hermiston is a team with Heart and Care for their community. We expect that 5th star on the review will be coming soon.

      Thanks for your vote!
      Clayton Homes
      Response from Clayton Homes

      Melody, thank you so much for sharing your feedback with us! We strive to have teams who create a wonderful customer experience! We are so happy to hear about your purchase so far.

      Punctuality & SpeedStaff

      Reviewed Oct. 7, 2024

      Our experience was fast and very professionally. We went in the office, met with the salesperson and explained what we wanted and our budget. The very first day we we filling our loan paperwork. Alexus answered all our questions, worked with us to get all the paperwork. In 3 months we were closing. Alexus got us the land and the exact home we wanted. Great job. Also Alexus kept in contact every week until we closed. Very pleased with Clayton Homes and Alexus for getting us our dream home.

      Thanks for your vote!
      Clayton Homes
      Response from Clayton Homes

      We are so happy to hear that you are pleased with your home buying experience. Thank you, Shelia!

      Customer ServiceStaff

      Reviewed Sept. 5, 2024

      I have known of Clayton Homes for a long time out in the marketplace and I see their homes being driven on the interstate to their home sites. I also have seen many pictures on Facebook of new, happy homeowners on the day of their closings. I have only actually been into one of their locations - the one in Hattiesburg MS and it is there that I met Brian, Jarrod and Krystal. I knew immediately that they were the hardest working group of people I had ever seen. They were respectful, knowledgeable, honest and friendly. Brian answered all of my questions in person, on the phone and by email to my satisfaction. I highly recommend this team in particular - they will not steer you wrong!

      Thanks for your vote!
      Clayton Homes
      Response from Clayton Homes

      Thank you for your feedback, Jan! We appreciate you.

      Profile pic of the author.
      Customer Service

      Reviewed July 8, 2025

      This has been the worst experience ever. We signed the paperwork on March 27, 2025 and were told then they were two weeks out. The house made it to the land the end of April/ first of May. Since then it has been excuse after excuse. No one informs us of why there have been so many delays except to say that’s how the season has been. We have been told two weeks for the last two months. And Ken, the salesman, crickets!!! Nothing from him AT ALL!! I wish I could go back and change where we purchased our home.

      For anyone that is in the market for a new home, DO NOT go to Clayton of Kingsport and stay away from Ken! We have been nice through this whole process and maybe that is why they have chosen to overlook us. And as for House Smart and Kobie, they are even worse than Clayton to work with. I pray anyone in the process of buying from Clayton of Kingsport has a better experience than we have had. Oh, and still no answer as to when we will be able to move into our home or when they will be there to fix all that is wrong and replace the damaged heat pump they put in anyway.

      Thanks for your vote!
      Clayton Homes
      Response from Clayton Homes

      Hi Dawn, thank you for sharing your experience with us. The septic pump is planned to be inspected today. We have been in communication with the customer regarding the inspection. The inspector only inspects certain days of the week. The customer has hooked his own electric up so after the septic pump gets inspected we can get it covered up and you all should be able to move in once the power is turned on.

      Resolution In Progress
      Profile pic of the author.

      Reviewed July 2, 2025

      My wife and I have been trying to purchase a new home from Clayton Homes of Tupelo and we found a nice house on their website (Dark Nova) for a $100,000 but Mr. Aaron ** tells me that the house will be $130,000 so I asked what was the extra 30,000 for and he told me delivery & setup, ac unit, steps and whatever else they might need during delivery and setup so with all that being said. Please do your research about/on these mobile home places because some are really trying to get out on hard working adults that's trying to make an honest living and WITH ALL DUE RESPECT THANK YOU AGAIN.

      Thanks for your vote!
      Clayton Homes
      Response from Clayton Homes

      Hi Greg, thank you for sharing this feedback with us. Our website states that advertised starting sales prices are for the home only. Delivery and installation costs are not included unless otherwise stated. Starting prices shown on this website are subject to change, your local home center can provide more details. Sales price does not include other costs such as taxes, title fees, insurance premiums, filing or recording fees, land or improvements to the land, optional home features, etc.

      Customer ServiceInstallation & SetupStaff

      Reviewed June 30, 2025

      Purchasing my double wide with Jennifer ** was great until I started requesting repairs for things that were wrong. Then it was awful. Placing request for repairs and having to take photos of everything. Then when service guy comes out he doesn’t know what he there for. House didn’t come with screen door then when service guy brought one from home office it was filled with holes. Every time there after local service guy would come out and tell me he brought screen door but wasn’t right size. Would bring back. Bye. So I called wondering and they told me that it has been replaced and that crickets were eating my screens.

      Nope. Never been replaced, house pops when walking thru it because told them over and over house isn’t level. They just laughed. When raining water pours in my front door. Under bathtub no installation whatsoever. All windows are installed wrong. You can dust in morning and when you come home from work it's like you haven’t dusted in a month. I HATE I EVER BOUGHT THIS MOBILE HOME. Looking into an attorney. Oh yeah I work for a couple. DON’T BUY FROM THIS PLACE. You will regret like me. See below. Just some of the things wrong.

      Thanks for your vote!
      Clayton Homes
      Response from Clayton Homes

      Hi Stacy, thank you for sharing your feedback with us. We want all our customers to have a positive experience. The items mentioned have been discussed with our factory and they spoke with you in February, advising that we would not be able to assist you with any of these issues. All were cosmetic except the GFI plug of which we changed.

      Profile pic of the author.
      Verified purchase
      Customer ServicePricePunctuality & SpeedStaff

      Reviewed June 24, 2025

      My husband and I purchased a Tru home in 2024. Mind you, we paid for a brand new home, in full. We paid in physical cash. We purchased through a local dealer. It was a headache from the very beginning. Our home was delivered four days early, with absolutely NO NOTICE, so we were out of state during the initial delivery. It all started there.

      We very specifically stated to have the option of the "back door" be placed in the second option area from going out of the laundry room, instead we were given a home with sliding glass doors out of the dining room. Which was written in bold letters on our purchase agreement. We were told after delivery to suck it up, that this is the way they ALL come now. Suck it up? We just gave you 100k in cash, and you could even get a door placement right?? Okay. Sure.

      The home was poorly manufactured and constructed. The home was put together and "married" horribly. Been in this home for a year, and it's been a headache. The doors have never been fixed, there's about a quarter of an inch gap at the bottom of our front door. A crack, that has been mudded over a year ago in the ceiling and sworn on the contractors life, (his words) that it would never happen again. The corners of the subfloor have never been flat. Nails in the floor are continuously popping up throughout the home. And the edges of the subfloor are now protruding enough to actually stub your toe on. Like they missed every single floor joist when constructing the home.

      The drywall is wavy, and the home was NOT married completely. I've helped put mobile homes together, and with time and the correct work being done, they marry together damn near flush! Not this home. It's not even touching several blocks underneath, there's a 10 inch gap on the left side of the home and a 8 inch gap on the right. 9 in the middle of the home at the floor and 11 inches at the ceiling. Make that make sense. The floors in the fifth bedroom were NEVER fasten to the joists. And are completely screwed. Didn't put the brackets on cabinet doors and drawers. I guess the laundry room doesn't have to be "finished", mudded, taped or anything because it's not living area? I'm not sure. But the closets are all gapped in the corners, significantly.

      The toilets were never sealed properly. And had to be taken up and replaced by my husband. I was told by the company that all of the caulking around tubs, sinks and toilets were our responsibility. So before we even slept in our new home, I spent two days, taping and mudding out closets because of air escaping, caulking three bathrooms, all windows, and sinks. Ended up getting sick of trying to get the correct people to come fix their bullcrap, and I ended up blocking and wedging the home myself. A

      nd btw, the vapor barrier that was laid was done poorly, and in a hurry so it's not even under half of the blocks under the home. Have had issues with humidity and moisture since day one. The new HVAC unit they use is straight crap. The coil unit is INSIDE THE HOME next to the water heater?? And condensates ALL OVER THE FLOOR. The return is the metal vented door, that's not even level of shuts properly.

      Clayton Homes sent out a letter saying they were coming to fix these humidity issues back in March. I've sent the request twice for these things to be done, and they FINALLY got in touch with me in JUNE and changed dates four times. So they should be here in July. Mid/low switch Carolina heat... In July.... Yeah, our AC runs dang near 24/7. (Btw I have it set to 74).

      We were NEVER given the warranty checklist. I'm assuming because we never signed anything like that, so they didn't want to screw themselves over, so Every time we've asked about it, it has been ignored. By Clayton and by the company we purchased through. Our HVAC unit was never registered by Clayton. (I've checked the law, and the builder/installer is to register the unit and all components, and the water heater/heat pump.) We were responsible for registering the refrigerated and stove. Which we done.

      Now, listen, I understand that we purchased a mobile home. I understand that they aren't perfect. And I also knew in paying cash, we wouldn't get the same care for a home that was financed because they didn't need to keep it nice since there wasn't a chance of repossession and reselling. However, I'm appalled at the service we have received from this multi-million dollar monopoly company. Warren Buffett and the rest are all crooks. I mean, I thought there were laws that kept people from running a monopoly. Own the lumber yards that produce the product to build, own the factories that do the building, own the companies that finance the purchases, (Vanderbilt and 21st) listed as subsidiaries, which are subs or sister companies. Co own the lumberjack's that do the cutting. From start to finish. And I can't get someone to look into the floors of my home???

      Crazy. Oh, let's not forget the electrical issues. A year ago, (not too long after moving in) we noticed that when the lights were turned on in the second bathroom, the lights in the living room would flicker. The outlet we purchased from sent their electrical guy out, they said it was a connection issue at our box (So it was owner responsibility). We had the head of our local electric provider company come out and check, after I checked the connection and couldn't find anything wrong. He said, and I quote, "you done a wonderful job at connecting from your panel to the main, there is absolutely NO issue with connection here. I would advise them to take a look at the marriage connection underneath the home." This message was delayed and never responded to. A year later, our lights are still flickering. But its only on the front side of the home, the back side isn't affected.

      I know this was probably hard to read, and a lot of back and forth. But I am behind frustrated with this experience. They don't care. They don't listen. And there is fine print everywhere that gets them out of being responsible for the build and construction of the home. Sickening. 100k isn't a lot of money. I get that. But when YOU have worked hard to save that amount of money in cash, all while raising a family, it means a lot to the ones spending it. And we didn't get the value we were promised. Do better!!

      Thanks for your vote!
      Clayton Homes
      Response from Clayton Homes

      Good afternoon, Nichole, thank you for sharing your feedback with us. Clayton Homes wants all our customers to have a positive experience. Although the home is out of warranty, we spoke and agreed to send a contractor out to address manufacture concerns, most of which have already been addressed before. The concerns with the setup of the home would need to be discussed with your retailer, which is an independent dealer.

      Resolution In Progress
      Customer ServiceInstallation & Setup

      Reviewed June 23, 2025

      We have had to have 8/9 service calls to our home in the 11 months we've lived here. Constant leaks with the sinks and dishwasher, shoddy construction at best. The trimming all looks like they have been used before as they all have used staple and/or nail holes in them and several of them are bowing from the wall. Yes, that's how they were installed. Some trim came off doors when we moved it, and they weren't even touched to come loose. OVERPRICED!!! And all they have to do is pay some "dues" to increase their rating through the BBB. WORST HOUSE I'VE EVER LIVED IN AND I'VE BEEN HOMELESS BEFORE. WOULD NEVER RECOMMEND CLAYTON HOMES TO ANYONE, FRIEND OR FOE!!!!

      Thanks for your vote!
      Clayton Homes
      Response from Clayton Homes

      Hi Grizz, thank you for sharing your experience with us. Please private message us with your home's serial number so we can look into this. We look forward to hearing from you.

      Loading more reviews...

      Clayton Homes Company Information

      Company Name:
      Clayton Homes
      Year Founded:
      1934
      Address:
      5000 Clayton Rd.
      City:
      Maryville
      State/Province:
      TN
      Postal Code:
      37804
      Country:
      United States
      Website:
      www.claytonhomes.com