Better Earth Solar

Better Earth Solar Reviews

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About Better Earth Solar

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Better Earth Solar specializes in residential solar panel installation and solar storage solutions. It offers equipment through SolarEdge, Tesla and FranklinWH. Service areas include parts of California, Arizona, Florida and Texas.

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Better Earth Solar Reviews

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    How do I know I can trust these reviews about Better Earth Solar?
    • 4,593,216 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Installation & Setup

    Reviewed Jan. 18, 2025

    We have had our solar since 2019. This year the solar stopped working in April and we did not know it until we received a $3000 bill from SCE. BEWARE!!!! They sell you on the fact that they are monitoring the system!!! No they don’t. Supposedly there was an app that we could use to monitor it ourselves however our sales person never told us about it so we didn’t know that it existed. They finally got it up and working and it is down again!!!! We have called the installation department and they gave us a 14 day window to evaluate the issue. So we will probably have another $300+ electric bill. We are not happy. Also stay away from Freedom Forever as they are the installation company!!!!

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    Customer ServiceStaff

    Reviewed Oct. 17, 2024

    These guys ruined my roof, and I’m currently in litigation with them. They sent a group of inexperienced high school kids who had never worked on a roof before. They left a trail of shattered tiles and even caused holes that led to a leak, resulting in water damage to my son's room. They also damaged my gutters with bolts, brackets, and knots. Their 'Customer Satisfaction' Manager hasn’t responded to my last text or phone calls. When you call their Customer Support, you wait 1.5 hours to speak to someone who can’t help you, and they refer you to their Operations Manager, who never calls back. After repeated attempts, they finally respond but just send the same high school kids back to your roof. They never involve a professional roofing company to fix the damage they caused, leaving me with no option but to pursue legal action

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      Installation & SetupCoverageStaff

      Reviewed Oct. 25, 2023

      I hate to be forced to have to leave a negative review for any company. Although after 90 days and being told they would make it right I am forced to share my negative experience with everyone. First I was promised that even though they subcontract the roofing jobs they would stand by it. Total lie because after the roofers punched holes in my ceiling with nails and leaving trash and nails all over my yard. The roofers tried to make it good by grinding the nails and patching and painting my ceiling. Sadly they painted all over my fixtures and made a mess of my house. Not to mention that the inside of my house was covered in dust.

      Better Earth said, "Well that's your issue with the roofers." The sales man showed me only their internal reviews. I trusted him and never looked at Better Business Bureau until I had problems. Better Business Bureau had over 23 1 star reviews that were very similar to my experience. Only after I pointed it out to them did they start answering them all within a couple of days. My sales man was Christopher **. I was hesitant to sign up because I didn't want to deal with subcontractors. He guaranteed me that the only company I would ever deal with was Better Earth Solar.

      I was assigned Nick and Martin when I started having problems with their company. They are both liars and the owner of the company CEO Zain Jan. He's on LinkedIn. They are not responsive nor do they care. Please feel free to message him CEO Zain Jan on LinkedIn if their company has wronged you. I am filing a lawsuit against them and have 36 other unsatisfied customers and am looking to file a class action suit. This won't be their first one. Look online in Florida. They had multiple people installed and no solar connection for anywhere from 4 to 8 months.

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        Better Earth Solar service areas

        Service areas include parts of California, Arizona, Florida and Texas.

        Average solar cost by service area

        Solar panel costs vary based on your location and other factors. The map below shows average overall prices in Better Earth Solar’s service areas to give you a general idea of what to expect. Your specific energy needs, panel efficiency and other variables could make your costs higher or lower than these averages.

        Note: Costs in this table are average costs for the state and do not represent specific company pricing. "Average cost after ITC” reflects the cost after receiving the full 30% solar investment tax credit (ITC). “Estimated net savings” is the average amount residents in that state will save on electricity over 25 years, including their cost of installing a solar energy system.

        Solar panel cost by state
        Solar incentives by state

        Equipment brands sold by Better Earth Solar

        As a solar installer, Better Earth Solar does not manufacture its own equipment. Instead, the company offers equipment from the following brands:

        • SolarEdge
        • Tesla
        • FranklinWH

        FAQ

        Does Better Earth Solar offer a warranty?

        Better Earth Solar offers a performance guarantee, a 25-year production guarantee, a 10-year roof warranty, and a 60-day installation guarantee.

        What payment options does Better Earth Solar offer?

        Better Earth Solar provides multiple payment options like solar loans, automated clearing house (ACH) payments, and virtual checking.

        How Better Earth Solar compares

        Compare Better Earth Solar on customer reviews, availability and payment options below. Read our guide to finding the best solar energy company for more.

        Better Earth Solar Company Information

        Company Name:
        Better Earth Solar
        Year Founded:
        2017
        Address:
        16720 Marquardt Ave
        City:
        Cerritos
        State/Province:
        CA
        Postal Code:
        90703
        Country:
        United States
        Website:
        www.betterearth.solar

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