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Airlines had a very profitable 2013

"Ancillary" fees from passengers a big reason why

For an industry that appeared down and out a decade ago, the airline industry has enjoyed a strong comeback, capped with what's expected to be a highly pro...


New York vs. FedEx: new use for racketeering laws

Shinnecock Nation shipments in dispute

The RICO anti-racketeering laws originally intended to take down Mafiosi and other dangerous organized criminals are now being used against FedEx for shipp...


As in past years, the new year will start off with record high gas prices

The year-round average for 2013, however, will wind up being slightly below 2012

There may be lots to celebrate as 2013 winds down but there's at least one sour note: we'll be ringing in 2014 with the highest price on record for New Yea...


So far, so good for housing prices

It's been a good year through the first 10 months of 2013

Housing prices in the first 10 months of 2013 have posted their best gains in nearly 8 years. According to the S&P/Case-Shiller Home Price Indices -- a me...


Lawsuit accuses websites of defamation, racketeering

Attorney says the sites posted false information, then tried to charge her to have it removed

A group of websites are being accused of posting false information about an attorney and then offering to remove the postings for $699. The attorney charge...


Amazon's Kindle Fire blazed new trails over the holidays

Activations jumped 63% from the December average, far outpacing Apple

If you fired up a new Kindle Fire over the holidays, you were in good company -- so did millions of others. A report by the analytics firm Flurry says Kind...


Source Eleven and Source Expert Disc bicycles recalled

The set screws in the front hub of the recalled bicycles can loosen

Specialized Bicycle Components of Morgan Hill, Calif., is recalling about 173 2012 Source Eleven and Source Expert Disc bicycles with Supernova Switchable ...


Zoom car seat stroller adapter recalled

Adapter clips can loosen on the stroller frame

Joovy is recalling about 1,500 Zoom car seat adapters. Adapter clips can loosen on the stroller frame, posing a fall hazard. The firm has received nine r...


How to start the new year with a savings plan

How you think about savings could be a key to your success

A key building block in personal finance is a savings plan yet few of us seem to have one. Instead, we have rising credit card debt.To turn things around...


Researchers suggest new way to kick the smoking habit

And it doesn't include making a New Year's resolution

It's the time of year for New Years resolutions and, if you are still a smoker, chances are kicking the habit is high on your list. And chances are it was ...


Lawsuit: insider trading, ethics problems at Angie's List

Pay for play, pump and dump activities alleged

A federal class action lawsuit charges that executives of the popular consumer site Angie's List used false and misleading statements to inflate the compan...


No, Johns Hopkins did not discover a dietary cure for cancer

Groundbreaking medical advances are NOT introduced to the world via misspelled emails

We feel equal parts sympathy and admiration for a certain unnamed staff member working for the Sidney Kimmel Comprehensive Cancer Center attached to the Jo...


Man claims pornography came pre-loaded on his new Nintendo device

Always check new electronics before giving them to your kids

Usually, when you buy a computer or video-game system, any pre-installed software is considered a nice bonus. But that’s assuming you both want and expect ...


Pending home sales inch higher in November

Strong growth this year may level off in 2014

Monthly increases in the South and West offset declines in the Northeast and Midwest, pushing pending home sales slightly higher in November. The National...


Surgery not effective in age-related knee problems, Finnish study finds

Exercise and rehabilitation just as effective as surgery, with much less risk and expense

Getting older wouldn't be so bad if only the knees didn't age along with the rest of us. Knee pain is very common and so, therefore, is knee surgery. But a...


New site predicts how much bandwidth an app will use

It's intended to help consumers keep control of their wireless usage ... and bills

You want to find the car that gives you the best mileage and the refrigerator that won't inflate your electricity bill to the size of the national debt, ri...


Google Chromebooks sales sizzling, at Apple's expense

Microsoft making progress with its tablets if nothing else

Google's Chromebooks are humble little machines, with tiny hard drives, modest processors and low-resolution screens. They will only run apps through the C...


FOSFOREL herring fillet in oil recalled

The product may be contaminated with Listeria

Zip International Group of Edison, N.J.,, is recalling herring fillet in oil (FOSFOREL, ATLANTIKA) 200 grams in plastic packaging due to Listeria monocytog...


Giant Eagle recalls Candy Place chocolate Santas

The candies contain peanuts, an allergen not listed on the label

Giant Eagle is recalling 11-oz. packages of Candy Place chocolate Santas due to an undeclared peanut allergen. While the individual peanut butter filled...


Ford recalls Lincoln MKZ Hybrids

The transmission range sensor may not function properly

Ford Motor Company is recalling 7,153 model year 2013-2014 Lincoln MKZ Hybrid vehicles manufactured April 26, 2012, through September 24, 2013. Due to a ...


Top diet trends for 2014: paleo, gluten-free

The bad news: Consumers increasingly ignore science in making dietary decisions

The commercials for weight loss programs have already begun. Chances are January will bring even more as consumers resolve to improve their health and drop...


How the secret eBay watch monopoly ruined Christmas

This story would make a terrible holiday TV special, and wasn't much better in real life

Even savvy professional consumer journalists aren't immune to scam attempts...


Crooks fly free on Qatar Airways?

Fraudsters are stopped at the gate but the airline then lets them go

What can happen if someone steals your credit or debit card info? Well, one of the most common consequences is the immediate purchase of one or more high-p...


What to know before filing your 2013 tax return

IRS offers some ways to reduce your tax bill and increase your refund

If you plan to prepare your own federal income tax return, or even if you are paying someone to do it, it will be helpful to know about every possible tax ...


Illegal credit card practices to cost American Express millions

Unfair billing tactics and deceptive marketing are among the allegations

More than 335,000 consumers who were victimized by American Express's illegal credit card practices will be collecting millions of dollars in restitution....


Hulu faces charges it illegally disclosed viewer data to Facebook

The class action suit could be settled quickly at an upcoming hearing

A federal magistrate has cleared the way for a class action lawsuit against Hulu on grounds that it violated consumers' privacy by releasing movie-viewing ...


Herniated disc? Surgery gives more long-term improvement, study finds

Nonsurgical treatment was successful for some patients in the study, however

An eight-year study finds that surgery is more effective than nonsurgical treatments for herniated discs in the lower spine, commonly called the lumbar reg...


Study: Bacteria survive longer on cribs, toys, books than previously thought

The findings mean that more precautions are needed in schools, daycare centers and hospitals

It's commonly thought that the bacteria that cause colds, ear infections, strep throat and more serious infections don't live very long outside the human b...


FDA: Stay away from ' Mass Destruction' muscle growth product

The dietary supplement contains potentially harmful synthetic steroids

Consumers are being warned to stop using a dietary supplement that has been linked to at least one reported serious illness. According to the U.S. Food an...


BMW recalls X3 xDrive 28i/35i vehicles

The air bag could deploy improperly

BMW of North America is recalling 3 model year 2013 X3 xDrive 28i/35i vehicles manufactured February 11, 2013, through February 27, 2013. Due to a produc...


Burn 7 Capsules recalled

The product contains Sibutramine, which is not listed on the label

Deseo Rebajar Inc., is recalling lot #MFD: 07.18.2013 (Exp: 07.17.2015) of Burn 7 Capsules. Laboratory analysis of the dietary supplement found it to con...


UPS, FedEx swamped -- with packages and complaints

"Worst Christmas ever," one driver says; consumers steamed over delayed deliveries

Consumers have flooded social media and review sites to complain about lost and delayed packages that left Christmas presents sitting in warehouses or on t...


Postal Service gets its wish -- a 3-cent increase in the price of a first-class letter

But the increase is temporary and will be in effect for only two years

The price of a first-class stamp will be going up 3 cents on Jan. 26, to 49 cents. That makes it the biggest rate hike in 11 years but, if it's any consola...


Unloading unwanted gifts: the traditonal post-Christmas hangover

Still, it IS the thought that counts

While unwrapping your various Christmas presents this year, how many times did you, for politeness’ sake, have to suppress a wince at the sight of a horrib...


A November dip for new home sales

Home prices, meanwhile, are on the upside

After shooting higher in October, sales of new single-family houses dropped 2.1% in November to a seasonally adjusted annual rate of 464,000. As it release...


National City Bank -- now PNC -- rapped for mortgage practices

Minority borrowers who were harmed will receive $35 million in restitution

The Consumer Financial Protection Bureau (CFPB) and the Department of Justice (DOJ) are coming down hard on National City Bank. The agencies charge the fin...


Finding a cure for a post-holiday credit hangover

Author and credit expert offers up six steps to recovery

Despite the best of intentions it's easy to go overboard in spending on the holidays. If you have the cash, well, that's fine. But if you loaded up your cr...


Lawsuit: AARP medigap plans defraud seniors

The giant nonprofit allegedly added illegal commissions to its health insurance bills

A class action lawsuit charges that AARP defrauds senior citizens of millions of dollars by adding illegal commissions to their health insurance bills...


Weekly jobless claims post sharp decline

Analysts say volatility makes it hard to get a handle on the labor market

The number of people filing first-time applications for state unemployment benefits dropped sharply last week, surprising a lot of forecasters. According ...


Palama Holdings expands recall of frozen, raw chicken products

The products may have experienced temperature abuse in the distribution chain

Palama Holdings of Kapolei, Hawaii, is expanding its recall of raw, frozen marinated chicken products to approximately 24,784 pounds because they may have ...


Lee Bros. Foodservice recalls dried sausage products

The products may be contaminated with Staphylococcus aureus enterotoxin

Lee Bros. Foodservice of San Jose, Calif., is recalling 740 pounds of sausage products that may be contaminated with Staphylococcus aureus enterotoxin. Th...


Oodle Swings recalled

The swing seat is suspended too close to the ground

Landscape Structures of Delano, Minn., is recalling about 177 Oodle Swings. The swing seat is suspended too close to the ground, posing an injury hazard t...


How to choose the right healthcare plan

Plans with low out-of-pocket expense rarely the best choice

Now that the web site is working a lot better than it did on its disastrous roll-out, more uninsured consumers are beginning to sign up and ...


Need a last-minute gift? Don't buy a store gift card

Good luck to recipients trying to trade or sell uwanted gift cards

It’s crunch time, people, and if you still haven’t bought Christmas gifts for various folks on your list, maybe you’re thinking “Y’know, I’ll just buy them...


IRS opens 2014 tax season a day late this year

The agency says the government shutdown has put it behind

Santa hasn't even made his rounds yet and already Uncle Sam is on your doorstep with his hand out. The Internal Revenue Service (IRS) has just announced t...


2013 saw dangerous rise in 'ransomware' attacks

If your computer get infected it will cost you $300 for the cure

Ransomware, malware that takes over your computer and holds your files hostage, is nothing new. But it's latest incarnation is something that has the FBI a...


Trouble remembering names? Google Glass may be the answer

It could also make life more difficult for dating sites

A lot of people are pretty skeptical about Google Glass, saying the goofy-looking goggles have no redeeming social value. Ah, but what if they could recogn...


Consumers should get only the medical treatment they want

Too many lives end in the ICU when hospice care would be more appropriate

Consumers Should Get Only Medical Treatment They WantBy Ashley Carson Cottingham Patients, families and their advocates deserve and demand t...


BBB chastises Charter for dissing AT&T's broadband speeds

Charter's speeds are faster but BBB says the comparison wasn't fair

Charter denigrated AT&T in ads for broadband service by implying that companies with AT&T service “are using outdated, slow equipment,”...


Consumer spending outstrips incomes in November

The savings rate dipped as a result

Consumers earned more money in November, but spent even more. Figures released by the Commerce Department, show personal income increased $30.1 billion, o...


Victor Toasted Sesame Hummus recalled

The product may be contaminated with Listeria monocytogenes

Spokane Produce of Spokane Wash., is recalling approximately 59 lbs of Victor’s Sesame Hummus due to concerns about possible Listeria monocytogenes. No il...


Palama Holdings recalls frozen, raw chicken products

The products may have experienced temperature abuse in the distribution chain

Palama Holdings of Kapolei, Hawaii, is recalling approximately 3,600 pounds of raw, frozen marinated chicken products because they may have experienced tem...


Chrysler recalls AWD vehicles

The transmission output shaft may fracture

Chrysler Group is recalling 4,194 model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("...


'Tis the season for burglaries

Home break-ins spike in November and December

In the classic holiday movie Home Alone, a young boy holds off a pair of bumbling burglars who have targeted his home after his entire family has packed up...


What to do if you're a recent Target customer

How to protect yourself from the consequences of identity theft

The massive data breach affecting up to 40 million Target customers has left those customers wondering if they're affected and, if so, what they should do...


First class actions filed against Target after massive security breach

Millions of consumers' information may have been lost in still unexplained breach

In the race for justice, the prize often goes to the swift. And in this case that would be Los Angeles attorney Robert Ahdoor, who raced to San Francisco U...


Could there be a demographic reason for the slow economy?

What Baby Boomers spend -- and don't spend -- has a big impact

There may be many reasons that the economy has sputtered in the five years since the financial crisis of 2008. Most people's incomes haven't risen very muc...


Ally to pay $80 million to minorities who paid higher auto loan rates

Investigation found 235,000 borrowers were victimized by Ally's discriminatory pricing system

Ally Bank has been ordered to pay $80 million in damages to minorities borrowers who paid higher interest rates for their car loans because of their e...


Petitions demand recall of Fisher-Price "Apptivity Seat for iPad"

Consumer group says the company is showing a "cynical disregard for infants' wellbeing"

The Campaign for a Commercial-Free Childhood has sent Fisher-Price petitions demanding the company recall an infants' bouncy seat that's equipped with an i...


E-cigs, foam cups banned in New York

The Bloombergians wrap up their reign with a few more house-cleaning items

Devotees of electronic cigarettes -- and industry lobbyists -- swear that smoking and "vaping" are entirely different but New York City begs to differ. The...


Refund checks going to purchasers of Acai Pure and Colotox

Central Coast Nutraceuticals was charged with deceptive advertising, unfair billing practices

If you ordered acai berry supplements or "colon cleansers" from Central Coast Nutraceuticals, you may be getting a check in the mail.An administrator wor...


Economy shifts into high gear

More consumer spending was a major factor

The economy wasn't just chugging along during the summer -- it was hitting on all cylinders. The government reports real gross domestic product (GDP) -- t...


Playtex recalls Hip Hammock infant carriers

The buckles on the waist and shoulder straps can crack or break

Playtex Products of Dover, Del., is recalling about 341,000 Playtex Hip Hammock infant carriers in the U.S. and Canada. The buckles on the waist and shoul...


Red Wing Shoes recalls steel toe work boots

The steel toe cap could fail to protect the wearer’s feet

Red Wing Shoe Company of Red Wing, Minn., is recalling about 114,000 pairs of steel toe work boots in the U.S. and Canada. The steel toe cap in the boots ...


Report: Major banks financing payday lenders

Analyst finds cozy relationship between big banks and storefront lenders

Store front payday loan companies seem to be everywhere, especially in areas where lower-income consumers live, work and shop. They're especially busy this...


Ocwen to pay homeowners $2 billion for its servicing errors

The mortgage servicing firm will also refund $125 million to foreclosure victims

Ocwen Financial will provide $2 billion in principal reductions to underwater homeowners and refund $125 million to the nearly 185,000 homeowners who have...


A single car insurance claim can be costly

Study shows the average rate jumps 38%

Motorists are, for the most part, aware that when you file a claim or two on your auto insurance, your rate will go up. But how much, exactly?Insurancequ...


Security breach threatens 40 million Target customers

Hackers stole credit- and debit-card numbers over the Black Friday weekend

Target says it's sorry. That may be scant comfort, however, to 40 million consumers whose credit- and debit-card numbers may have been stolen by thieves wh...


And the winners are....

IIHS says 39 vehicles met its tougher safety criteria

A high level of protection in crashes and the availability of front crash prevention technology to avoid many collisions in the first place means you're li...


Small changes in food portions can help kids cut calories

30 McDonald's restaurants reduced the portion size of French fries to see what would happen

What would happen if a fast-food restaurant reduced the calories in a children’s meal by 104 calories, mainly by decreasing the portion size of Frenc...


Dirty chickens a threat to public health, Consumer Reports study finds

The magazine found potentially harmful bacteria on 97% of chicken breasts it tested

Many people regard chicken as a more healthful food than red meat but a new study by Consumer Reports magazine may cause them to think again. The magazine ...


Sales of existing homes take a hit

Prices, on the other hand, continue to climb

November was a tough month for people trying to sell a home, although those who were successful likely saw a price increase. Figures released by the Natio...


Fox Factory recalls Evolution mountain bike suspension forks

The suspension fork’s damper cylinder/piston can separate and cause the front wheel to detach

Fox Factory of Watsonville, Calif., is recalling about 12,500 Evolution 2013 mountain bike suspension forks in the U.S. and Canada. The suspension fork’s ...


Stone Independent Research recalls dietary supplements

The products contain milk, an allergen not listed on the label

Stone Independent Research of Syracuse, N.Y., has issued a recall for two dietary supplements marketed as weight loss and “male enhancement” products. Bot...


It's time for some year-end tax planning

Some provisions expire at end of the year, new tax brackets begin

The end of the year, besides bringing holiday merry-making, should also include a little tax planning. There are receipts to find and records to review &nd...


Telecheck Code 3: denying checks despite sufficient funds?

Overzealous anti-fraud net ensnares innocent customers, too

If you’re a modern merchant worried about being defrauded by bad-check writers or identity thieves – in other words, “if you’re a modern merchant” – you ca...


Is the house greener on the other side of the fence?

There's a new way to keep up with the Joneses

There have been many strategies to encourage homeowners to make energy improvements to their home, to make it as efficient as possible. There have been tax...


Whole Foods dropping Chobani yogurt

The grocery chain says it wants to make room for non-GMO foods

The Chobani yogurt recalls earlier this year left a sour taste in many consumers' mouths and now Whole Foods says it will stop selling Chobani by early 201...


Court lifts ban on horse slaughter

The action means three slaughterhouses can begin exporting horsemeat by year's end

The slaughter of American horses for export is set to resume by year's end. The 10th U.S. Circuit Court of Appeals in Denver, which had issued an emer...


Three major chains shorten return windows, annual survey finds

Holiday grace periods will blunt the effect on shoppers, however

The run-up to Christmas is marked by frantic shopping, the period immediately after by equally frantic returns and exchanges, a process that often doesn't ...


HOA laws make life easy for burglars

Preventing home invasion might lower a home’s value, according to HOA board

Houston-area home burglars looking for an easy score will be happy to learn that the homeowners’ association at the Alief subdivision in Cedar Springs has ...


Toyota Prius again named Consumer Reports' best new-car value

The Nissan Armada, on the other hand, came out dead last in the CR rankings

For the second year in a row, Consumer Reports has named the Toyota Prius the best overall value for the automotive dollar and the Nissan Armada the worst ...


New home construction takes off

The November increase was the largest in more than 2 decades

Builders broke ground for new home construction at a red-hot clip in November. Figures released by the government show housing starts shot up 22.7% last m...


Hobby Lobby recalls accent chairs

The front legs on the chair can loosen and detach

Hobby Lobby Stores of Oklahoma City, Okla., is recalling about 1,400 accent chairs. The front legs on the chair can loosen and detach, posing a fall hazar...


Suzuki recalls SX4 vehicles

The bolts that fasten the drive plate to the torque converter may loosen and come out

Suzuki is recalling 142 model year 2013 SX4 vehicles manufactured December 26, 2012, through February 4, 2013 and equipped with a continuously variable tra...


Fighting back against cellphone theft

Database helps ensure stolen phones can't be used again

One of the fastest growing personal property crimes in the U.S. is cellphone and smartphone theft. It should come as no surprise. These devices can often c...


E-gift cards are this season's hot holiday trend

They're customizable, making them more personal

Gift cards remain an increasingly popular choice when it comes to gifts but the explosive growth in e-gifts is this holiday season's big trend.CEB TowerG...


Experts: multivitamin supplements not worth it

A waste of money at best; an actual health risk at worst

That big bottle of multivitamins on your shelf might not be as beneficial as you think—and it might even be harmful....


Dogs help protect against asthma and infections

Dust in homes with pet dogs can help "train" immune system by reshaping microbes in the gut

It's been previously observed that children who are exposed to dogs in infancy are less likely to develop asthma, other allergies and infections, and now r...


New federal safety standard for hand-held infant carriers

The change follows the deaths of 43 infants

In the wake of 43 infant fatalities from 2007 through June of 2013, the U.S. Consumer Product Safety Commission (CPSC) has approved a new federal mandatory...


Study finds health costs rise steadily as weight increases

"Fat and healthy?" The research doesn't support the idea

Health care costs steadily increase with body mass IMAGE: Analyzing health care claims from Duke employees, Duk...


Huge surprise: Netflix says "binge watching" common among TV viewers

Watching as little as two episodes in a single sitting is defined as "binge watching."

It’s a fact of life that a person who reaches a Certain Age will start feeling strange new urges and desires—specifically, the desire to bore the heck out ...


Consumer prices unchanged in November

A significant drop in gasoline costs helped hold the line

The prices consumers pay for the things they use held steady in November. According to the government, the Consumer Price Index (CPI) was unchanged last m...


Builder confidence on the rise in December

Rising mortgage rates apparently are having no negative effect

After holding steady in November, the National Association of Home Builders/Wells Fargo Housing Market Index (HMI) -- a measure of builder confidence in th...


Google and HP recall HP Chromebook 11 chargers

The charger can overheat and melt

Google and Hewlett-Packard are recalling about 145,000 HP Chromebook 11 power supply/charger units. The computer’s charger can overheat and melt, posing f...


Another recall expansion of Yauk's meat and poultry products

It's the firm's third recall in under 2 weeks

Once again, Yauk’s Specialty Meats of a Windsor, Colo., is expanding its recall to include an additional product that was produced under unsanitary conditi...


Infiniti Q50s with Direct Adaptive Steering recalled

The electric steering system could be disabled

Nissan North America is recalling 23 model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power...


Hackers like Playstation 4 and Xbox One too

Security firm warns new consoles are under cyber attack

When Microsoft and Sony released new, updated versions of their popular game consoles within days of each other last month, gamers around the world were in...


CashCall snagged in new federal-state strategy to stop predatory lenders

Consumer Financial Protection Bureau and several states file suits against CashCall and its affiliates

The Colorado Attorney General’s Office today announced the filing of a civil complaint against online consumer loan servicing companies, CashCall, In...


FDA proposes regulations on antibacetrial soap, livestock antibiotics

But scientists fear it might be too little, too late to prevent antibiotic-resistant bacteria

If you’re a fan of antibacterial soaps and other products, you might soon notice some changes to your favorite products. ...


Danish experiment: Plants die when placed next to wi-fi routers

High school experiment attracts interest from scientists across Europe

Does radiation from wi-fi routers and cell phone have health consequences? That's the question five high school girls in Denmark set out to answer in an ex...


Feds propose rule to allow cell phone data access on planes

Flight attendants union strongly objects

Among the instructions to passengers aboard commercial aircraft is the requirement to shutdown mobile electronic devices. Flight attendants are known to be...


Grocery bag bans: The battle rages on

Does "better for the environment" mean "worse for your health?"

It’s still too early to predict which side will enjoy ultimate victory in the “should we or shouldn’t we ban disposable plastic shopping bags” war...


Massive smartphone cramming operation sued by feds

"Random factoids" were ignored by many consumers but wound up costing them millions

Does your smartphone serenade you daily with all kinds of fun little factoids, love tips and celebrity gossip? If so, you may want to check your monthly st...


Exercise in middle age protects against muscle weakness in old age, study finds

Japanese researchers document that regular exercise contributes to a healthy old age

A healthy and vigorous old age may depend on how you spend your time during middle age, a new Japanese study finds.Researchers at Tokyo University study ...


Skies were friendlier in October

There were no overly-long tarmac delays and fewer customer complaints

October, it turns out, was a pretty good month to be traveling by air. A new report released by the U.S. Department of Transportation’s (DOT) Air Travel C...


Volkswagen recalls Jetta Hybrids

Internal components of the gearbox may corrode

Volkswagen Group of America is recalling 3,837 model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012, through October 2013, and equipped wit...


Doodlebutt recalls water-absorbing polymer toys

If swallowed, the toys can expand inside a child’s body and cause intestinal obstructions

Doodlebutt of Lehigh Acres, Fla., is recalling about 1,500 Jelly BeadZ Jumbo BeadZ water-absorbing polymer toys. The soft and colorful products can be mis...


Acura MDX AWD vehicles recalled

The bolts that attach the drive shaft to the automatic transmission transfer assembly could loosen

American Honda Motor Co. is recalling 19,197 model year 2014 Acura MDX AWD vehicles manufactured May 6, 2013, through October 14, 2013. The bolts that at...


Yauk's expands meat and poultry product recall

The products were produced under unsanitary conditions

Yauk’s Specialty Meats of a Windsor, Colo., is expanding a recall made earlier this month to include an undetermined amount of various meat and poultry pro...


BMW recalls vehicles with possible front passenger air bag problems

Cracks in the passenger detection mat could lead to a system failure

BMW of North America is recalling 76,565 model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi ...


Michelin recalls more than a million LTX M/S tires

The tires could experience tread separation

Michelin North America is recalling 1,200,000 Michelin LTX M/S tires, size LT225/75R16 115/112R LRE, manufactured from January 10, 2010, through June 23, 2...


Five steps to getting your finances under control

But you have to be prepared to confront reality

If you have a spending problem, chances are it peaks this time of year. There are gifts to buy, entertainment functions to attend and even appeals from a w...


The nine-course Christmas dinner in a can

Christmas Tinner: a bad pun gracing a cylinder of possibly worse food

We’re not entirely certain whether this is meant to be an honest-to-goodness consumer food item or more along the lines of a gag gift ...


Wireless carriers will let consumers unlock their smartphones

Industry group bows to FCC pressure and agrees to free consumers at the end of their contract

FCC Chairman Tom WheelerMajor wireless carriers have caved to pressure from the new Federation Communications Commission (FCC) chairman and agreed to l...


MasterCard tightens rules for employers who use debit cards to pay workers

Consumers have complained they are being forced to pay fees to retrieve their wages

Employers who pay their workers with MasterCard debit cards will have to follow some new consumer protection measures being announced by MasterCard today, ...


New York breaks up puppy-flipping ring

Fast-buck artists bought puppies online, then posed as breeders and resold them

We've all heard of investors who "flip" houses. But puppies? Yes, it's true: New York Attorney General Eric T. Schneiderman has tightened the lease on...


Reminder: and the US Postal Service aren't the same thing

Subscription fees catch some by surprise, although they are properly disclosed

Quick reminder to anybody tempted to avoid stamp-buying trips to the post office by subscribing to you will be charged a monthly subscription f...


Walmart price-matching arrest: not for price-matching at all

Moe details come out in the case of Joe Cantrell

More details have come out regarding the strange case of Joe Cantrell, the Arizona man who said he was banned from Walmart after trying to take honest adva...


First generic versions of Cymbalta approved

Consumers have an alternative to the brand-name medication

The first generic versions of Cymbalta (duloxetine delayed-release capsules), a prescription medicine used to treat depression and other conditions, has be...


Flu shot: yes or no?

The CDC says you should get one, while others aren't so sure

This is National Influenza Vaccination Week and the Centers for Disease Control and Prevention (CDC) is using the occasion to urge estimated 60% of Ameri...


Wholesale prices post third straight monthly decline in November

A drop in energy costs was a major factor

Another drop in wholesale prices -- the third in a row. The government says its Producer Price Index (PPI) for finished goods dipped 0.1% in November, sea...


Madone bicycles recalled

The front brake can fail

Trek Bicycles of Waterloo, Wis., is recalling about 6,800 model year 2013 Madone bicycles. The bicycle’s front brake can fail, posing a crash hazard. The ...


Volkswagen recalls Tiguans

The holder for the fuse that controls the vehicle's exterior lights circuit may melt

Volkswagen Group of America is recalling 62,155 model year 2009-2011 Tiguan vehicles manufactured July 2007, through June 2011. Due to a problem with th...


Calling 9-1-1 from a cellphone

Don't assume the dispatcher can see your location

In the event of an emergency, in most places in the country you can call 9-1-1 for help and be confident that the EMS operator on the other end can instant...


The case of the vanishing Yahoo emails

Inaccessible email accounts and vanishing messages add to an already poor reputation

The German word fremdschämen refers to that feeling of vicarious shame or embarrassment you feel on someone else’s behalf when you watch them ma...


Charities: The good, the bad, the scams

There are many worthy causes out there but how do you identify them?

During the holiday season, many Americans open up their wallets to support a favorite charity. From local non-profits to major national charities with $1 m...


Vegetarian on your list? Nuts make a healthy gift

Nuts are a source of protein, as well as some other healthy substances

Vegetarians exclude a sizable source of protein from their diets that carnivores take for granted. To get the required daily allowance of protein, vegetari...


Big changes coming to Canada Post

The U.S. isn't the only North American country with a troubled postal system

We’ve written many pieces highly critical of the US Postal Service and have every expectation of writing more in the future...


Electric cars would work for 40% of U.S. households, study finds

Average daily commutes are said to be well within the range of today's EVs

The Nissan LeafThere's a lot of talk about electric cars and untold millions have been spent on research and manufacturing but so far that hasn't trans...


TrueCar hopes cash infusion gets its "truth and transparency" drive rolling

It's sort of the Priceline of the car business, but not all dealers are happy, the negotiation-free car-buying platform, today announced that it raised $30 million of funding from Paul Allen's Vulcan C...


Economy: Retail sales up, jobless claims surge

The November surge in retail sales was the strongest in 5 months

A strong auto sector helped propel retail sales up 0.7% in November, very close to the 0.6% increase economists surveyed by were projecting. ...


Bridgestone recalls tires with a crack at the inner liner splice

The crack could result in tire failure

Bridgestone Americas Tire Operations is recalling 36 H300 315/80R22.5 18 ply tires manufactured January 2012, through August 2013, and sold to customers in...


Trying to sell your home? Market your back yard

Homes with "entertainment potential" sell for more, study says

Watch any real estate show on cable TV and some home shopper is certain to gush, “this would be perfect for entertaining.” Read a dozen real es...


Reports: NSA uses advertising "cookies" to track citizens

The feds just can't resist pilfering the fruits of the marketers' spying

For years, privacy advocates have been wary of the "cookies" that advertisers and marketers use to track consumers around the Web. The industry's response ...


Slow shipping from the Bradford Exchange?

Beyond the usual seasonal and storm-related delays

When we first noticed a sudden uptick in complaints from customers of the Bradford Exchange—specifically, complaints boiling down to “they promised fast sh...


New York asks wireless carriers why they killed Samsung's "kill switch"

Samsung developed the application to "brick" stolen cell phones but the carriers won't use it

Attorney General Eric T. Schneiderman today sent letters to the chief executive officers of Verizon, AT&T, T-Mobile, United States Cellular Corporation...


DiGiornio fires dairy supplier over animal-cruelty accusations

Prompt response highlights importance of consumer concerns

If you doubt that concern over animal cruelty has become a mainstream consumer issue, consider how very quickly Nestle (which owns DiGiornio frozen pizza) ...


FDA moves to reduce antibiotics in animal feed

The antibiotics contribute to antimicrobial resistance, which endangers humans

After years of pressure from critics and food safety advocates, the Food and Drug Administration (FDA) is moving to phase out the use of certain antibiotic...


American Airlines fined for price advertising rule violation

Carrier surcharges were passed on as ' government-imposed taxes'

American Airlines has been slapped with a $60,000 fine for being less than forthcoming with consumers. The U.S. Department of Transportation (DOT) says th...


A slight rebound in mortgage applications

The adjustable-rate mortgage share of activity is the highest in more than 5 years

Mortgage applications have regained a tiny fraction of the huge loss posted at the end of last month, The Mortgage Bankers Association (MBA) reports its ...


Exmark Recalls Commercial Walk-Behind Mowers

The mower’s blade can break

Exmark Manufacturing Company of Beatrice, Neb., is recalling about 7,200 Commercial Walk-Behind Mowers in the U.S. And Canada. The mower’s blade can break...


Toyota recalls Tacoma trucks

The engines' valve springs may break over time

Toyota Motor Engineering & Manufacturing North America is recalling 3,795 model year 2013-2014 Tacoma vehicles manufactured July 1, 2013, through October 1...


Toro Recalls TimeMaster and TurfMaster lawn mowers

The mower’s blade can break

The Toro Company of Bloomington, Minn., is recalling about 36,100 TimeMaster and TurfMaster lawn mowers. The mower’s blade can break and injure the user a...


Neglectful parents top the list of annoying airline passengers

A list of travelers you don't want beside, in front or behind you

Being a frequent flying may have the advantage of racking up airline miles, but there is also a distinct downside. Frequent fliers get to experience the mo...


Why a pet might not make a good Christmas present

"How much is that doggie in the window?" is not the question you should be asking

The puppy under the tree with a huge bow around its neck makes for a great Christmas card but it might not be such a good idea in reality. Taking on a pet ...


Walmart price-matching allegedly leads to man's arrest

No more price-matching for Joe Cantrell

An Arizona man named Joe Cantrell has been banned from Walmart for life, after he took advantage of the company’s price-matching policy one time too ...


CareCredit, GE Capital ordered to refund $34 million to consumers

More than 1 million consumers were potential victims of possibly deceptive enrollment tactics

GE Capital Retail Bank has been ordered to refund up to $34.1 million to as many as 1 million consumers who may have been talked into signed up for CareCre...


Expensive shoe leather doesn't always translate to high treadwear

It's possible to spend a lot of money on shoes; it's also possible not to

The Nike CTR 360Shoes have always been an expensive item on parents' shopping lists, as they try to keep up with their children's rapid growth. Sure, Wal...


Man alleges Google auto-complete led to federal harassment

Former federal contractor suing national-security officials

There’s a fine line separating “reasonable caution” from “unreasonable paranoia”—unless you’re on the Internet, i...


Consumer Reports picks the best LED bulbs

The old incandescent bulbs will fade away after January 1

There's always someone who thinks cranky old stuff is cute -- you know, wood stoves, iron skillets, even the plain old light bulb, the incandescent kind th...


Tax credit helps workers save for retirement

You can increase your refund or reduce tax owed

Low- and moderate-income workers can take steps now to save for retirement and earn a special tax credit in 2013 and the years ahead. According to the Int...


Feds step up war on Salmonella

Early detection is a key

The Agriculture Department’s Food Safety and Inspection Service (FSIS) says its unleashing a new bevy of weapons to fight what it calls “the most pressing ...


Bank might foreclose on widow because her husband no longer lives in her house

Not a cartoon villain, but an actual real-world news story

If you’re married with a mortgage and your spouse’s name isn’t on it—you need to fix that, right away...


A little pre-Christmas optimism

There was a slight bump up in the way small business operators saw things in November

You couldn't quite call it enthusiasm, but there was a slight increase in optimism among small business operators heading into the holiday season. Accordi...


Yauk’s Specialty Meats recalls meat and poultry products

The products were produced under unsanitary conditions

Yauk’s Specialty Meats of Windsor, Colo., is recalling approximately 90,000 pounds of various meat and poultry products that were produced under insanitary...


Researchers: dating sites have it all wrong

New system relies less on what consumers say they are searching for

While it is true that some people successfully find good, lasting relationships on online dating sites, it is also true that many end up frustrated and dis...


A 'masked' credit card could be marketer's nightmare

Prevents consumers from being signed up for products they didn't ask for

Cyber security experts have cautioned consumers this holiday season to use extra care in making online credit card purchases. Scam operators have stepped u...


Missing deliveries plague UPS customers

Even tracked packages can get lost

If you're reading this in the continental United States, there's a very good chance your local road conditions are currently awful, what with t...


It's official: American, US Airways have completed their merger

The new carrier, now the world's largest, has 600 new jetliners on order

With air travel bollixed by rotten weather across much of the country, it's a bad day for flying, but it's a good day for creating the world's largest airl...


Foreclosure inventory plunges

But nearly a million properties remain in foreclosure

The number of foreclosures posted a sharp year-over-year decline during October. According to CoreLogic, a provider of residential property information,...


Could it be -- consumers getting burned out on technology innovation?

New report finds growing fear and resentment of constant change

Given the fawning publicity accorded each new iPhone, Google gadget or weird Amazonian package delivery dream, you would think that an eager public waited ...


Herring fillet in oil recalled by Zip International

The product is contaminated with Listeria monocytogenes

Zip International Group of Edison, N.J., is recalling herring fillet in oil (FOSFOREL, ATLANTIKA) 400 gram in plastic packaging due to Listeria contaminati...


StockPot recalls chicken noodle soup

The soup contains wheat, an allergen not declared on the label

StockPot, Inc., of Everett, Wash., is recalling 1,864 cases (approximately 22,368 pounds) of chicken noodle soup. The product is formulated with wheat, a ...


Santa Maria Foods recalls prosciutto ham product

The product may be contaminated with Listeria monocytogenes

Santa Maria Foods of Brampton, Ontario, Canada, is recalling approximately 2,600 pounds of whole boneless ham prosciutto product due to possible contaminat...


What's behind customer rage?

More often than not it's poor customer service

At ConsumerAffairs, we see it on a daily basis. Consumers post reviews complaining – often bitterly – about a product or service.Often the co...


Tis the season for lost holiday mail

The USPS racks up more non-fans than usual

Tis the season when gaily wrapped holiday packages are sent through the mail and get lost....


Kent State study: cell phone use, low grades, anxiety all linked

Though multiple interpretations might be possible

In all the history of humanity, we are the first generation of people to take complete 24/7 connectivity for granted, and while there’s undeniably wo...


Those Christmas lights aren't worth a trip to the emergency room

The CPSC has some tips to help you Deck the Halls safely

With Christmas less than three weeks off, people who haven't decorated their homes yet will likely be scrambling to get the job dome over the next few days...


Judge shows little sympathy for Google users' privacy complaints, dismisses class action

No one has shown any actual damages from Google's use of personal data

The essence of a lawsuit is to enable one party to recover the damages caused by the negligent or deceptive actions or omissions of the other party. In o...


Android "Brightest Flashlight" app shared users' location without permission

The app developer left users in the dark and lied to them, feds charge

You wouldn't expect your flashlight to spy on you, but the Federal Trade Commission says that's just what one of the most popular Android apps does. ...


Abbott Labs settles charges ads for Pediasure were misleading

Ads claimed the sugary drinks provided "targeted nutrition" for children

Ads for Abbott Labs' SideKicks gave the impression that the sugary drinks would give children more energy and help them perform better in sports.But New ...


Bank of America is optimistic about Bitcoin's future

Says the virtual currency could become a "major means of payment"

We’re still living in what future historians will call the earliest era of the Internet age, and it’s still too early to predict exactly how th...


Cancer survival rates on the rise

Researchers credit innovative treatments and new drugs

People with cancer are living longer after being diagnosed with the disease, leading researchers to conclude the world could be cancer-free by the middle o...


Unemployment rate falls in November as economy cranks out new jobs

Analysts say this shows 'significant' improvement in the labor situation

The nation's unemployment rate fell to it's lowest level in five years in November as the economy continues to create new payroll positions. The governmen...


Personal spending rises in October despite a drop in incomes

The savings rate took a hit as a result

Americans brought home less money during October, but that didn't seem to have much impact on their spending habits. The government reports personal incom...


Chrysler recalls Dodge Darts

The front seat mounted side airbags may not be installed properly

Chrysler Group is recalling 374 model year 2013 Dodge Dart vehicles manufactured May 10, 2013, through August 24, 2013 and equipped with the Mopar 13 trim ...


Shopping while black at Burlington Coat Factory

Similar-sounding stories from all over the country

If ever you've made a search on Google you're familiar with the auto-suggest function: you start typing, and Google starts generating automatic...


A bargain gift? Careful, it could be counterfeit

How to tell if it's a fake or the real thing

This holiday shopping season there have been some eye-popping bargains so far. But mixed in with all these great deals are some not-so-great offers. Yes, t...


Homeowner defends against KB Home suit that seeks to shut down his website

Public Citizen comes to the defense of embattled homeowner

Public Citizen Defends Homeowner’s Grievance Site Domain Name Against Attack by Construction FirmDomain Name of Non-Commercial Website Calling for Ho...


Game systems, iPads work their way onto the list for Santa this year

America's kids are growing more tech-savvy each year

While kids still want classic toys like LEGO and Barbie for Christmas, so-called “nontraditional” items are finding their way onto wish lists this year. A...


Online banking becoming the norm but still carries security issues

Banks encourage it but consumers need to use care in their transactions

It's getting to the point that if you are one of those rare consumers who doesn't use the Internet you are finding it more and more difficult to function i...


Consumer Watchdog: deceptive Google Shopping results?

The first price isn't the best price when you search online

There’s a common saying about social media and other Internet companies: “If you’re not paying them anything, you’re not their cust...


Are sharks our ancestors?

Scientists find surprising similarities in the genetic code of great white sharks and mammals

We've all known people who seemed a lot like sharks. And guess what? Scientists at Cornell have fished up some big surprises in what they say is the firs...


Latest numbers point to a strengthening economy

A second look at growth shows a strong autumn performance

The U.S economy, as measured by real gross domestic product (GDP), was doing a lot better in the third quarter of the year than we thought. The "second" e...


Holding the line on job cuts

There wasn't a lot of change between November and October

Job cuts were virtually unchanged in November, but that doesn't mean there were no pink slips. According to the latest report on monthly job cuts released...


Manhattan Group recalls baby rattles

The colored arches can break

Manhattan Group of Minneapolis, Minn., is recalling about 12,400 Manhattan Toy Quixel baby rattles in the U.S. and Canada. The colored arches can break, c...


SRAM recalls derailleurs for bicycles

The rear derailleur’s rear pivot pin can loosen or dislodge

SRAM LLC of Chicago, Ill., is recalling about 1,700 bicycle chain derailleurs. The rear derailleur’s rear pivot pin can loosen or dislodge causing the rea...


'Webrooming' this holiday season's biggest shopping trend

"Showrooming" is so 2012

Last year it was showrooming – the practice of checking out merchandise in a store, then ordering it online, usually from some place else.Retailers...


How to avoid holiday mishaps

'Tis the season for accidents

With the shortened holiday season now in full swing, there's plenty of hustle and bustle, not to mention merry-making, mixed in with high levels of stress....


Correction: Frogs and toads are still croaking

Rate of abnormalities is lower in some places but, as a group, amphibians are still imperiled

A few weeks ago, we reported that the rate of abnormalities in frogs and toads was lower than expected but we incorrectly went on to say that fears of an a...


More cable subscribers are cutting, or at least thinning, the cord

Consumers are starting to add up their monthly entertainment bills

It's pretty eye-opening to look at what consumers are paying each month for cable TV, Internet access, telephone service, wireless and other information pr...


Delta tells Supreme Court it can boot passengers from its frequent flier program at will

Airline argues with a straight face that it has no obligation to treat passengers fairly

Rabbi GinsbergA lawyer for Delta Airlines told the Supreme Court today that airlines have the right to treat their most loyal customers badly whenever ...


A rebound in job creation

ADP says November showed a big improvement over the previous month

Two days in advance of the official word from the government, ADP is reporting a substantial increase in new jobs for the month of November. The firm's Na...


New home sales soar in October

Mortgage applications, meanwhile, were lower last week

October was a banner month for new home sales. Figures released jointly by the U.S. Census Bureau and the Department of Housing and Urban Development show...


CyberMonday lives up to its hype

Monday was the biggest U.S. online spending day in history

From all the hype, you would think that Black Friday and Cyber Monday were days when humanity scaled new heights, achieved new dreams or otherwise hung the...


FDA: HeartStart automated external defibrillators may not do the job

Better better inspection and monitoring are recommended

There may be a problem -- a serious one -- with the HeartStart automated external defibrillator (AED). The U.S. Food and Drug Administration (FDA) says d...


K2 Sports recalls kickboards/scooters

The front assembly of the kickboards/scooters can break and the handle can detach

K2 Sports of Seattle, Wash., is recaaling about 400 K2 Revo Kick kickboards/scooters. The front assembly of the kickboards/scooters can break and the han...


Data suggests consumers doing more holiday shopping online

Thanksgiving day was nearly as big as Black Friday

It may be a few days before there are estimates of how much consumers spent between Thanksgiving and Cyber Monday but we already know how they shopped. The...


Picking the right toy for a child

Here are some suggestions, along with what to watch out for

If you are a parent you probably know exactly what your child wants as a gift. More than likely you hear about it several times each day.But what if you...


Holiday lights and parked cars: HOA battles of the week

A string of Christmas lights is a dangerous threat in some suburbs

At any given time there’s always a certain percentage of Americans looking to buy a house, and if you’re one of them we warn you: if you want a...


The holiday season ahead -- toy recalls down, port seizures up

Here are some tips on keeping kids safe in this time of gift-giving

With the holiday shopping season now well underway, it only make sense that more attention is being focused on toy safety. In fiscal year 2013, the U.S. C...


Feds move to regulate nonbank student loan services

Consumer Financial Protection Bureau brings new oversight to rapidly growing market

Student loans have become the nation's second largest consumer debt market and, in a weak job market, there has been a rapid rise in borrower delinquency i...


FTC taking a look at sponsored stories

Presenting paid content as "real" may be deceptive

Say what you want to do about the news media, the very definition of news is that it's written and edited by disinterested journalists -- "disinterested" m...


Telemarketer to reimburse victims of car-buying scam

The 'risk-free' offer wasn't

A Canadian telemarketer and four companies he owns are under court order to pay more than $5.1 million to U.S. and Canadian consumers who were duped into p...


Black (and blue) Friday takes physical toll on shoppers

Shoppers battle for bargains amid gunfire and tasers

Who knew holiday shopping was such a contact sport? This year, over exuberance at the mall led to cuts, bruises and at least two gunshot wounds. How much s...


Cyber Monday is a tax bonanza for local and state governments

Online retailers are collecting more sales tax than ever before

Cyber Monday will most likely be a banner day for online retailers but even if it doesn't quite meet sales forecasts, it will be a bonanza for state and lo...


Amazon working on delivery drones to speed purchases to consumers

Jeff Bezos says Prime Air's goal is 30-minute delivery of small items

The other day, we ordered some memory chips for a computer we were messing with. We placed the order about 10 a.m. on Amazon and the confirmation said deli...


A high credit score can be highly rewarding

Credit card companies save their best rewards for those with excellent credit

An excellent credit score makes life a lot easier. It's easier to get an auto loan or mortgage and you usually get the best rate.Having an excellent cred...


Sears maintenance agreements: A repairman's story

Policy, not people, might be the problem

As consumer journalists, we often hear from readers whose complaints boil down to “As a customer of this particular company, I am thoroughly unhappy ...


Study finds air pollution, genetics contribute to autism

The USC study is the first to show a link between environment and development of autism

Autism has been growing at an alarming rate, and a new study suggests that air pollution may be a major contributor, at least in people who already have a ...


Time to give the heave-ho to Thanksgiving leftovers

Turkey should be eaten within 3-4 days, other items should be pitched

This is the time of year when refrigerators are stuffed to the gills with Thanksgiving leftovers, and food safety experts say it's time to call it a day....


California food company ordered to clean up its act

Tests revealed Listeria monocytogenes in the firms sprouts and facility

Under terms of a court order, a Bakersfield, Calif., food company has agreed not to process or distribute food until after it cleans up the unsanitary cond...


ADHD: More than we realize

ADHD diagnoses and treatment are on the rise

Two million more children in the United States have been diagnosed with attention-deficit/hyperactivity disorder (ADHD) and one million more U.S. children ...


HYDRAVAX dietary supplement recalled

The products may contain a diuretic not listed on the packaging label

IQ Formulations of Sunrise, Fla., is recalling all lots of its 45-capsule bottles of HYDRAVAX. An analysis of a sample from one lot revealed the presence...


Niman Ranch Applewood Smoked Uncured Petite Ham recalled

The packaging does not meet federal government requirements

Mary Ann’s Specialty Foods of Webster City, Iowa, is recalling approximately 3,536 pounds of Niman Ranch Applewood Smoked Uncured Petite Ham. The package ...


Heavenly Blue cheese recalled

The product is potentially contaminated with Salmonella enteritidis

Flat Creek Farm & Dairy of Swainsboro, Ga., has recalled 200 pounds of Heavenly Blue cheese. The product is potentially contaminated with Salmonella enter...