LG Refrigerators Reviews

My LG failed after 3 years. I spent 4 weeks trying to get it looked at or replaced. Found out that every service place I contacted will not touch an LG because they're pieces of crap and repair parts are horrible. LG won't do anything until I pay for repairs, then send in a receipt. Problem is, no one will touch an LG. Gotta throw it away and go American. "DO NOT BUY AN LG."

Bought LG refrigerator model LRDCS2603S 7-2021. Compressor stopped working 2-2025 and was replaced under warranty but took 3 weeks (no refrigerator). Now 9-2026 compressor failed again, LG says will cover compressor but not labor. I researched some on google and found out LG has many complaints regarding this issue and class action lawsuit for same. I purchased a GE refrigerator and will junk the LG. I also had issues with LG washer / dryer and now a 75" TV is acting up. I replace LG appliances with Speed queen washer and dryer (much better quality) TV is still under warranty but I will give to son after repair and purchase Sony or Samsung. I guess LG products are NOT very good.

Purchased an lg microwave from Best Buy. l asked them about service and was told that if service was needed within the one year period to bring it back and they would have it fixed. Ten months later the magnetron quit working. Called best buy and was told to call Geek squad. I called them and was told to call LG. I called them and was told to leave a message. A week later I received a message stating that there was no one in my area to repair it. No other information as to how I might get this repair. I messaged then several other times, however got no reply from them. I will never purchase from Best Buy again, or from lg.

We have an LG side by side refrigerator. It’s 3 years old and has gone through 3 compressors! When the repair man came, he was like, "Oh yeah. LG. I’m always replacing these compressors." And he said, "This is not your second compressor. This is your third!" I still had to pay another $365 plus his service call of 95. I would never recommend this product line to anyone! Our freezer is starting to act up again and I have no intention of coming home to water on the floor and spoiled food again! We have the cheapest Frigidaire in our basement which is 21 years old- never had a problem! Imagine the LG has WiFi and all these bells and whistles but they build crappy compressors which keep the food cold! On another note, my appliance repair guy told me to never buy LG washers or dryers because it can take up to three weeks to get parts sometimes!

Bought LG fridge in 2020, unit fail big sandy could not get repair done correctly, with help of big sandy purchase new unit 2021, now in 2026 this unit fails, cannot get service by anyone to service unit. LG customer care is horrible!!! I would not every spend money with lg, I would not. You cannot get to any people the understand customer what or how to help!!!!

Warning: LG knows their Refrigerator Has Defective Ice Systems but will not repair. If you are considering an LG refrigerator, be aware that many models — including mine (LRMVC2306D/02) — have documented defects in both the freezer ice maker and the Craft Ice maker. My unit has the F1E fan error and a failing Craft Ice system, both covered under LG’s own defect bulletins. LG knows these KRK‑batch units are faulty.

LG Refrigerators are the worst. Me bought my refrigerator in November of 2016. The water tube that goes to the top ice maker broke and was leaking. They had to replace the whole door in 2017, 2021 compressor went out but was covered on the recall. 2025 the water valve broke and now my compressor went out again. Called Lg. Had to call multiple times because they gave me the run around that I needed to call a service center. Called the service center and they stated that they need an electronic service ticket. Called back to LG. They argued with me stating they didn't. Finally someone in LG stated that it would cost $300 with parts to fix the compressor to have a service guy out to fix it. There is only 2 in southern Ohio to work on LG Refrigerator. If there was a negative star, I would put that. The worst service I have had.

I bought my first LG kitchen in the late 1990's. It was a dishwasher, microwave, and a side by side refrigerator with ice and water dispenser in the freezer door. These Items did last nearly 15 years with only the microwave needing to be replaced after several years and the refrigerator failing right as I was selling the house in 2014 and flooding the kitchen and living room while the house was on the market. The icemaker ruptured even with the temps turned down to low as it wasn't really being and it was custom fitted to the vented cabinet it was in for most of its life. That's not a really life span considering the use these appliances got.

My name is Angela. I bought a knock fridge in 2021 for 3699. Fine I think I'm buying something so good. They're known for their names. Get a warranty. Buy from Lowe's, get a extended warranty. 2 years break the door. Not a big deal. They fix it. Great job. Then it hit the two condensers, and compressor go bad. That's like the whole fridge. They replace it after a month. Finally I can get food again. 3 weeks later again same thing. Come out a week later. Fixes it. Breaks the fridge more. And still warm. And now this company will not help me but to keep trying to fix a broken fridge that is now 5000 dollars. Stay clear away from their stuff if you know what is best. They tell you stories. You will be in a big mistake. Oh and their repair man that fixes it even tell you their fridge is not worth it.

I had LG Refrigerator LRMVC2306S for 4.5 years. In this 4.5 year replaced Fan after 1st year, ice maker after 2 and after 3 years, after 4.5 compressor died (CH E). Tried to schedule appointment for next day online with success, but next day received message they can come out in a week to check for problem plus have to wait 3-5 day for parts.

This is the WORST refrigerator I have ever owned. Sure, it's pretty, but that doesn't mean much when it needs to be repaired every 3-6 months. Only buy this refrigerator if you enjoy having water all over the place, food spoiling and spending time on repairs. I would not recommend this refrigerator to my worst enemy. Purchased 3 years ago, and have had issues since almost day one. We paid nearly $4000.00 and I expected MUCH more. I at least expected it to work. LG does nothing to remedy the problem. Today, we are going out to buy a new refrigerator and it will not be LG.

Bought LG refrigerator. After 5 years compressor went out. Lg replaced- 6 years later went out again. Lg says not their problem. Out of warranty. You sell a faulty compressor that is garbage and have been sued over it. You know this but choose to screw the customer. If you can’t make a compressor that last longer 5 or 6 years you shouldn’t be in the business.

Do not buy LG products! To say their customer service is bad is being kind. Three calls for service on a washer (cold water setting does not work) and all I get are YouTube videos and advice on checking everything but the control board. Lines are not switched, cold water line is not clogged at the machine (needed help moving the washer/dryer tower). Unit is 4 months old.

Well after a year compressor went out. Then 2 years later icemaker quit working like all POS Chinese made crap. Some billionaire is making it well in life. But at least it’s cheap. Around $1500. Never buy this brand. It’s horrible.

I bought an LG LFCS22520S in 2023. The refrigerator has been nothing but problems since the beginning. I called the company to complain that it was extremely loud. They indicated there was nothing they could do about that. Pieces of plastic have broken off on the inside of the fridge. Normal wear and tear is one thing but this is just really poor design and inexpensive plastic. I paid quite a bit of money for this refrigerator. 3 years in the freezer motor quit. Now another $400 later, I will never buy another LG product. Customer service was very unhelpful. Sorry I bought it.

WOW! All the reviews are the same! Bought my LG fridge from Costco, $4,000 4 years ago. Went out 3 weeks ago and still no fridge. LG considers the purchase an out of box with no warranty. We have called the service department at least 10 times. Yes, their call center is in Korea, they are very scripted. They say what you want to hear. Sad to see they work hard for very little. This large company taking advantage of them. Our unit is making ice and cold water, but the freezer and fridge is not cool enough, at this point I will need to purchase a new one. I will not buy at Costco ever again. They were no help. Any suggestion would be much appreciated. If I could click on a - 10 stars I would.

Our new LG refrigerator/freezer stopped working 2 days after installation. After more than 2 hours on the phone "troubleshooting" service under the warranty was scheduled for more than a week later.

Family of six here living without a refrigerator because it has taken a month and a half just to get a technician out. Said technician says need to order part and leaves. That was last week. Today I get a call from LG stating that the ticket has been open for a long time and do I really want to fix the unit? My wife has been offered a few times to skip the fix and come to another arrangement. It is under warranty. I have never waited months to have an appliance fixed. Refrigerators used to run much longer than five years before needing major repairs. Something is very wrong here.

Have been waiting for a call back from LG Customer Service - and I use those words loosely - all day. This expensive 3 years old french door refrigerator of ours was just repaired in March after we awoke to a watery mess on our kitchen flooring. After waiting nearly a week for a repairman to finally arrive, we had to pay $400+ (despite a warranty covering parts and labor) for a new upper icemaker fan. Today, we awoke to another flood on the flooring and both upper and lower icemakers and the freezer no longer functioning. After spending most of the day cleaning the floor and transporting freezer contents to various kind neighbors, we sit and wait for LG to contact us. I miss the Kenmore fridges I bought at Sears which always lasted, without repairs, until we sold the house. I will never buy anything made by LG.

LG might make a good refrigerator but you couldn’t prove it by my experience. I have owned very many refrigerators in my lifetime and cannot remember ever having a bad experience with any of them regardless of brand. 5 years ago when we had our kitchen remolded, we bought the high end French door with 2 freezers and 2 icemakers. At first, no problems. Then after a couple of years (note it was now off warranty) I could not replace the water filter and successfully perform a water filter reset and the filter leaks into the refrigerator portion. I have been on the phone with Lg tech support and performed all the actions they suggested to include unplugging and leaving it unplugged for several minutes so the refrigerator could reset. Nope! I am very disappointed with this refrigerator and am seriously considering buying a new refrigerator manufactured by anyone else!

Purchased a LG refrigerator from Lowes and had it installed 7/23/26. Having problems with the filter water switch sticking when it is in the "on" position and pumping water all over our floor. LG is dragging their feet in sending out a repairman....They want me to try and fix their defective parts.

I had a brand NEW LG refrigerator delivered on July 14, 2026. It stopped working a half hour later. The freezer fans stopped working. I have spent a month back and forth with LG and keep getting the runaround. The Part is always on Backorder, they give me a date for delivery in a few days, then it doesn't come in and they give me a new date etc. I am now asking for my money back or a replacement, and when I call they request documentation, which I send. Three times now I have sent what they ask for they say I need to call again and they will refer it for review.

My 4 year old LG refrigerator stopped working. I called numerous people to fix it despite having an extended warranty plan with Sears/Cinch…. No one was able to come out and fix it until I called several places. FINALLY an Lg tech guy came out today and replaced 2 fans. 20 hrs. Later the refrigerator part is not cool enough. The lower ice machine is not producing ice. I paid $322.90 for this service because my warranty company couldn’t find someone to come fix this problem. To say the least, I’m extremely disappointed either way LG and Sears/Cinch warranty companies. Now I have to call the tech Back to let him know the problem. I would not recommend an LG product. They are inferior.

Recently acquired a LG Thin Line French Door Refrigerator. It came with the house we bought. All went well until the Freezer Fan failed. Called LG for service and was told they didn't service our area. We finally found someone to service problem and new LG part failed again. Called LG 3 times to get service and was finally told there was "no way they could help us". We were on our own. This doesn't sound horrible but I spent hours on the phone with people I could hardly understand or even hear in the loud boiler room they were working in. Finally I asked "Can you help me yes or no"? The answer was "no". Fair warning to all!!! If you want a company that sells you an appliance but won't service it and sells faulty parts, then buy LG. If you want Quality, Service, and integrity stay away from LG. Peter on Sanibel

Don't waste your hard earned money on an LG French door refrigerator with in-door water & ice maker. $500.00 for a defrost heater repair after 3 yrs. on a new unit.

We have an LG fridge, and the compressor went out. Parts were back ordered a month. The technician was great. He deems refrigerator unrepairable after we waited nearly a month for a compressor that didn’t fix the issue as LG said it needed. The technician wrote in the order that it wasn’t repairable but LG still says the paperwork is written wrong. They won’t call or email the technician what they need to make it correct. I’ve talked on the phone with reps who say they see the note but it’s apparently in the wrong place and won’t replace the fridge. This back and forth has gone on over two weeks. We are now a month and a half out with no refrigerator. My daughter is chronically ill and has medications that have to be refrigerated. In addition to the food, we lost $28,000 of medication for her. I can’t get the next dose because I have nowhere to store them. They’re aware of this and still aren’t refunding/replacing it as per warranty.

I bought my LG $2200 fridge in May 2021. It stopped cooling in September 2026. I was advised that the compressor issue would be covered under manufacturer’s warranty which lasts 10 years. LG has a “flat rate fee” repair service that costs $400 PLUS tax. That should cover labor and parts. I still have to pay that full fee even though it’s covered under manufacturer’s warranty. The customer service is awful, the repair keeps getting delayed, and I have no fridge in my home. I can’t believe a large company can get away with this poor of a product and support. Save yourself the hassle and buy a better brand.

Bought a LG refrigerator when I moved into my home in 2022. It has already broken down and the repair man assigned by LG hasn’t been able to fix it and is filing a return authorization. I’ve been without a refrigerator for a month now. The customer service contact that I’ve had with LG has been horrendous. They’re unhelpful and have not stood by their product. This fridge isn’t even 5 years old, I spent A LOT of money on it and they’ve done nothing to help expedite the situation. Like I said, a month without a fridge thanks to LG and the issue is still not resolved.

LG products are completely unreliable. My fridge was part of the compressor recall, so LG replaced the original compressor and now that replacement has failed too. When I contacted LG customer service, they told me they couldn’t help because the 2021 replacement part warranty is tied to the original 2016 purchase date. Their “solution” was to give me a list of repair companies. That’s it. This brand does not stand behind its products and their refrigerators do not last. I will never purchase another LG product. Stay far, far away.

I expected top notch quality and reliability by buying LG fridge. Soon after the 1yr warranty was up the dreaded FFE code appears. I tried all the easy tricks for resetting and the error code would resurface. I looked for ice build up in the fan motors and didn't see any sign or visual issues with the fan motors. To fix the FFE error code you must buy the whole back panel with the fan motors. For my specific model it took the Aeb76044903 replacement part. Of course LG is SOLD OUT and no parts for over a month, no wonder everyone is needing one to hopefully salvage their fridge that they had hoped would last many years hassle free. We expected better from LG appliances and got nothing but issues in return. We bought the LG appliance package so we have had issues with the microwave which luckily was still under warranty and we took it back and exchanged it. My word of advice is don't ever buy LG, go buy any other brand.

Purchased LG refrigerator in November 14, 2020. On July 23, 2026 refrigerator ceased all cooling. The only service company in Roanoke, Va that would check it out was Sears Home Services. Technician condemned compressor and evaporator with a repair estimate of $1700. 5years 8 month longevity is unacceptable. Ordered a new GE to replace LG. Will never buy another LG.

Waiting a week to replace the compressor for a warranty repair!!!! Lost tons of food and using a cooler for a few items I have left!!!!! The compressor often goes out from what I’m told! Never purchase an LG product again!

Well like so many before me got a side by side with freezer on bottom 25 cubic foot fridge. Looks beautiful but not 5 years old the compressor went bad on as I type this luckily for me I had a small "garage" fridge that even after not being used after 3 years plugged in works just fine so no loss of items. Moral of this story - don't ever buy a thing from LG. Waste of time and most importantly a total waste of money.... Went and bought a media brand deep freezer. Great products. Buy such things from them, not this sad joke of a company (LG).

My LG Refrigerator LFXC22526D at $3000 has a well known defective water filter assembly. I did not know this before purchase. The internal alignment on the filter interior housing twists out of alignment when removing the old filter to replace it with a new one. Looking online this is a very common defect. There are suggestions for fixing but if the assembly is damaged while trying to twist it into proper alignment and you can't get the old filter reinstalled then the refrigerator will not operate as it will leak water everywhere. The repair per numerous online reviews is approx $400.

Bought a New Refrigerator top dollar 2 weeks ago. Never got cool? Been on phone wasting time with LG support 4 times wasted hours. Support team in Korea? They said scheduled repairman to come will call you today? 4 days no call. Called Lowe's. They said bring back but dont have another to replace. Waiting on backorder to give date? 2 hours away I bought a whole house of appliances so fridge has to match. Will never buy LG again. Now I have to take out of house. Rent U-Haul because Lowe's doesn't deliver her and bring back when other comes in? Waste of time and money.

I’m disappointed with the long‑term reliability of this LG refrigerator. The compressor failed just four years after purchase, which is far earlier than expected for a major appliance. Fortunately, the compressor was still under warranty, but the failure was a major inconvenience. Not long after that repair, the icemaker began leaking water at around 4½ years of ownership. That issue was not covered under warranty, leaving me with another unexpected repair cost. The refrigerator looks great and performs well when it’s working, but two significant failures in under five years is unacceptable for the price. I would not purchase this model again.

Buyer Beware!!! I WAS a Big fan of LG products!!! I thought price and quality were Great, until Both of my French Door Refrigerators I purchased the Compressor went out in them just shy of 5 yrs each. Compressor has a 10yr warranty however they ding you with a flat fee $450.00 labor charge for each one. The TVs also worked great for a few years until some component goes out in them and you can no longer get internet so no more streaming any apps on them. Called about service and they told me "out of warranty", cost to fix is more than buying a new one. Uhhh not happy. 🤨

I bought a refrigerator that it's manufactured. Not working for weeks. I'm trying. I have been throughout food and even my special needs son, LG IS FRUAD, I have evidence if anyone wants proof.

I absolutely loved my LG 4-piece kitchen suite of appliances…until I didn’t. My French door bottom freezer-refrigerator, which is exactly 8 1/2 years old, is in the process of failing. From all the research I have been doing, it sounds like it is the compressor that has been part of class action lawsuits that have erupted because of the inherent design flaws.

We called customer today, because our refrigerator not cooling properly. Lady was super mean, not answering our questions properly and then she hang up on me. Is this customer service LG provides these days. What kind of people they have working for people. No LG products for Life. Very disappointed.